Noah Medical
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Manager, Technical Service
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Who We Are
Noah Medical is building the future of medical robotics. Our next generation robotic platform targets early diagnosis and treatment of patients across multiple indications. We are looking for exceptional engineers and key team members. Our incredibly talented team of engineers, innovators, and industry leaders bring years of experience from the top healthcare companies in the world, including: Intuitive, Auris, Stryker, Johnson & Johnson, Boston Scientific, Verb Surgical, Mako, Think Surgical, Medrobotics, and Hansen. We are looking for talented, motivated and ambitious team members to revolutionize robotic surgery.
About The Team
Noah Medical is recruiting for a Manager, Technical Service to lead the Field Service and Service Operations team. This individual is responsible for overseeing equipment installations, ongoing preventative maintenance, and technical support for Noah products to minimum downtime and maximize customer satisfaction. This customer oriented, hands-on leader will ensure first-class support to the customer base while effectively managing a team of US based Field Service Engineers and Service Operations staff.
The candidate will interface collaboratively with our Sales & Clinical Teams, Manufacturing, Engineering, Quality, and be one of the key faces to Noah customers. In addition, this team will provide support to Marketing or Sales for seminars, trade shows, and other demonstrations as necessary. This leader will supply feedback to R&D regarding system performance, serviceability improvements as well as customer feedback.
The role should expect to travel within the United States up to 50% of the time. This travel may include customer visits, managing escalations, team meetings, attending conferences or other activities to support the business.
A Day In The Life Of Our Manager, Technical Service
- Oversee work for the Service and Support teams ensuring outstanding customer service to our customers both external and internal.
- Support development and performance of team members.
- Establish metrics and generate reports to monitor teams’ performance and service levels to our customer through the development of Key performance indicators (KPI’s)
- Responsible for recruiting and hiring to support business needs.
- Assures optimum equipment uptime for customers by quickly responding to customer reported problems and managing their expectations via phone, email or onsite visits.
- Champion a strong customer-facing culture in the field – professionalism at the site, effective communication with clinical staff, and proactive follow-up after service events.
- Provides feedback for design and process changes to assure customer satisfaction.
- Excellent communication skills with the ability to interact with customers at all levels.
- Effectively manage team budget
- Ensure company assets are maintained to perform all necessary job functions.
About You
- Service Manager Experience with medical device company experience is a plus.
- Bachelor’s degree in Engineering (Electrical, Electronics, Mechanical, or Fluidics) strongly preferred or an AS and equivalent experience.
- 4+ years Field Service experience preferable in the Medical Equipment Industry.
- 6+ years Field Service / Medical Industry Experience without Bachelor’s/AS Degree.
- Demonstrated knowledge of Field Service documentation platforms (Salesforce Field Service, Service Cloud, Service Now) including workflow design, case and work order management, dispatch / scheduling, and reporting to drive Field Service efficiency.
- Experience defining and using service KPIs and dashboards to manage performance, prioritize initiatives, and communicate results to leadership.
- Self-starter and independent with the ability to manage/coordinate a staff located remotely.
- Willing to travel and be hands-on in the field to service the product whenever necessary.
- Ability to respond in verbal or written form (email) to inquiries or complaints from customers or co-workers.
- Must be fiscally responsible, able to make own travel arrangements, and turn in expense reports on a weekly basis.
- Excellent computer and technology skills with regards to software applications, (Excel, Word, Outlook, Power Point) ERP databases, and technology innovation.
- Must have a valid driver’s license.
#LI-remote
Benefits & Perks (For Full Time Employees):
- Competitive Salary
- Comprehensive health insurance including Medical, Dental and Vision + HSA and FSA options
- Equity & Bonus Program
- Life Insurance (company paid & supplemental) and Disability insurance
- Mental health support through medical insurance programs
- Legal and Pet Insurance
- 12+ paid holidays, Flexible Time Off + Sick Time
- Paid parental leave
- In-office snacks and beverages
- In-office lunch stipend
- Learning & Development Opportunities: On-demand online training and book reimbursement
- Team building and company organized social and celebration events
Noah Medical may offer remote, hybrid, or onsite work arrangements within the state of California depending on the specific team and/or role where applicable.
Noah Medical is an Equal Opportunity Employer. We celebrate diversity and are committed to ensuring an inclusive environment for our employees. Applicants are considered for all positions without regard to race, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin, ancestry, age, genetic information, physical or mental disability, marital or protected military or veteran status, or any other consideration made unlawful by federal, state or local laws.
Please visit our Careers Page to view our latest openings.
NO AGENCIES PLEASE - Please do not outreach to any managers or submit any resumes without a signed agreement from Talent Acquisition. Resumes shared with anyone at Noah Medical without a signed agreement will be considered your gift to us and no fee will be paid.
Ready to apply?
Apply to Noah Medical
Regional Sales Manager - Michigan
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Who We Are
Noah Medical is building the future of medical robotics. Our next generation robotic platform targets early diagnosis and treatment of patients across multiple indications. We are looking for exceptional engineers and key team members. Our incredibly talented team of engineers, innovators, and industry leaders bring years of experience from the top healthcare companies in the world, including: Intuitive, Auris, Stryker, Johnson & Johnson, Boston Scientific, Verb Surgical, Mako, Think Surgical, Medrobotics, and Hansen. We are looking for talented, motivated and ambitious team members to revolutionize robotic surgery.
About The Team
The Regional Sales Manager will report to their Area Senior Director of Sales and is directly responsible for selling the Noah Medical Galaxy System to key targets within their assigned territory. They will possess expertise in advanced bronchoscopy and thoracic oncology including relevant procedures and technologies as well as the market-specific patient experience. The Regional Sales Manager will leverage their ability to collect, distill, and present market analytics to develop both clinical and administrative champions within key accounts. Individuals will leverage their consultative selling skills to drive alignment through, and accelerate, the complex hospital capital sales process. The Regional Sales Manager will own the sales process from initial engagement through installation.
A Day In The Life Of Our Regional Sales Manager
- As a Regional Sales Manager at Noah Medical, you own the commercial success of the Galaxy system within your assigned territory, including achieving annual sales goals and MBOs in your region. You spend your time prioritizing the highest-impact opportunities, advancing complex hospital sales cycles, and building momentum across clinical and executive stakeholders.
- On any given week, you’re engaging surgeons, administrators, and economic buyers in person at their workplace to understand their needs, align on value, and move opportunities forward — from early discovery through capital approval and contract execution. You balance near-term execution with longer-term territory strategy, ensuring a healthy pipeline while driving consistent progress on active deals.
- You work closely with internal partners across Clinical Sales, Marketing, Product Management, Clinical Engineering, Contracting, and Field Service to deliver a coordinated customer experience and ensure successful handoffs following system installation.
- This is a highly visible, externally focused role that requires strong judgment, adaptability, and ownership. You’ll be expected to represent Noah Medical professionally in the field, contribute to shared learnings across the sales organization, and play an active role in shaping how we bring Galaxy to market.
Critical Success Capabilities:
- Territory management
- Clinical and business acumen
- Domain expertise
- Executive Engagement
- Business planning and forecasting
- Cross-functional collaboration
Additional definitions and role-specific details for each capability will be discussed with qualified candidates during the interview process.
About You, Required
- Bachelor's degree
- Minimum of 5 years medical device sales experience.
- Minimum of 1-3 years experience selling capital or medical devices into the C-Suite.
- Excellent written and verbal communication skills.
- Strong organization skills with the ability to manage multiple projects/sales processes simultaneously.
- Familiarity managing a sales pipeline with the aid of a CRM.
- Comfort traveling approximately 70% of the time.
- Possession of a valid driver's license and the ability to successfully pass a check of a driver's record.
About You, Preferred
- Experience selling a highly technical disruptive medical technology.
- Experience with pulmonary, thoracic oncology, radiology and endoscopy procedures and call points.
- Experience differentiating a technical product in a highly competitive environment.
- Sales management experience.
- Early stage/startup commercial experience
#LI-Remote
Benefits & Perks (For Full Time Employees):
- Competitive Salary
- Comprehensive health insurance including Medical, Dental and Vision + HSA and FSA options
- Equity & Bonus Program
- Life Insurance (company paid & supplemental) and Disability insurance
- Mental health support through medical insurance programs
- Legal and Pet Insurance
- 12+ paid holidays, Flexible Time Off + Sick Time
- Paid parental leave
- In-office snacks and beverages
- In-office lunch stipend
- Learning & Development Opportunities: On-demand online training and book reimbursement
- Team building and company organized social and celebration events
Noah Medical may offer remote, hybrid, or onsite work arrangements within the state of California depending on the specific team and/or role where applicable.
Noah Medical is an Equal Opportunity Employer. We celebrate diversity and are committed to ensuring an inclusive environment for our employees. Applicants are considered for all positions without regard to race, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin, ancestry, age, genetic information, physical or mental disability, marital or protected military or veteran status, or any other consideration made unlawful by federal, state or local laws.
Please visit our Careers Page to view our latest openings.
NO AGENCIES PLEASE - Please do not outreach to any managers or submit any resumes without a signed agreement from Talent Acquisition. Resumes shared with anyone at Noah Medical without a signed agreement will be considered your gift to us and no fee will be paid.
Ready to apply?
Apply to Noah Medical
Regional Sales Manager - Chicago
Share this job
Who We Are
Noah Medical is building the future of medical robotics. Our next generation robotic platform targets early diagnosis and treatment of patients across multiple indications. We are looking for exceptional engineers and key team members. Our incredibly talented team of engineers, innovators, and industry leaders bring years of experience from the top healthcare companies in the world, including: Intuitive, Auris, Stryker, Johnson & Johnson, Boston Scientific, Verb Surgical, Mako, Think Surgical, Medrobotics, and Hansen. We are looking for talented, motivated and ambitious team members to revolutionize robotic surgery.
About The Team
The Regional Sales Manager will report to their Area Senior Director of Sales and is directly responsible for selling the Noah Medical Galaxy System to key targets within their assigned territory. They will possess expertise in advanced bronchoscopy and thoracic oncology including relevant procedures and technologies as well as the market-specific patient experience. The Regional Sales Manager will leverage their ability to collect, distill, and present market analytics to develop both clinical and administrative champions within key accounts. Individuals will leverage their consultative selling skills to drive alignment through, and accelerate, the complex hospital capital sales process. The Regional Sales Manager will own the sales process from initial engagement through installation.
A Day In The Life Of Our Regional Sales Manager
- As a Regional Sales Manager at Noah Medical, you own the commercial success of the Galaxy system within your assigned territory, including achieving annual sales goals and MBOs in your region. You spend your time prioritizing the highest-impact opportunities, advancing complex hospital sales cycles, and building momentum across clinical and executive stakeholders.
- On any given week, you’re engaging surgeons, administrators, and economic buyers in person at their workplace to understand their needs, align on value, and move opportunities forward — from early discovery through capital approval and contract execution. You balance near-term execution with longer-term territory strategy, ensuring a healthy pipeline while driving consistent progress on active deals.
- You work closely with internal partners across Clinical Sales, Marketing, Product Management, Clinical Engineering, Contracting, and Field Service to deliver a coordinated customer experience and ensure successful handoffs following system installation.
- This is a highly visible, externally focused role that requires strong judgment, adaptability, and ownership. You’ll be expected to represent Noah Medical professionally in the field, contribute to shared learnings across the sales organization, and play an active role in shaping how we bring Galaxy to market.
Critical Success Capabilities:
- Territory management
- Clinical and business acumen
- Domain expertise
- Executive Engagement
- Business planning and forecasting
- Cross-functional collaboration
Additional definitions and role-specific details for each capability will be discussed with qualified candidates during the interview process.
About You, Required
- Bachelor's degree
- Minimum of 5 years medical device sales experience.
- Minimum of 1-3 years experience selling capital or medical devices into the C-Suite.
- Excellent written and verbal communication skills.
- Strong organization skills with the ability to manage multiple projects/sales processes simultaneously.
- Familiarity managing a sales pipeline with the aid of a CRM.
- Comfort traveling approximately 70% of the time.
- Possession of a valid driver's license and the ability to successfully pass a check of a driver's record.
About You, Preferred
- Experience selling a highly technical disruptive medical technology.
- Experience with pulmonary, thoracic oncology, radiology and endoscopy procedures and call points.
- Experience differentiating a technical product in a highly competitive environment.
- Sales management experience.
- Early stage/startup commercial experience
#LI-Remote
Benefits & Perks (For Full Time Employees):
- Competitive Salary
- Comprehensive health insurance including Medical, Dental and Vision + HSA and FSA options
- Equity & Bonus Program
- Life Insurance (company paid & supplemental) and Disability insurance
- Mental health support through medical insurance programs
- Legal and Pet Insurance
- 12+ paid holidays, Flexible Time Off + Sick Time
- Paid parental leave
- In-office snacks and beverages
- In-office lunch stipend
- Learning & Development Opportunities: On-demand online training and book reimbursement
- Team building and company organized social and celebration events
Noah Medical may offer remote, hybrid, or onsite work arrangements within the state of California depending on the specific team and/or role where applicable.
Noah Medical is an Equal Opportunity Employer. We celebrate diversity and are committed to ensuring an inclusive environment for our employees. Applicants are considered for all positions without regard to race, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin, ancestry, age, genetic information, physical or mental disability, marital or protected military or veteran status, or any other consideration made unlawful by federal, state or local laws.
Please visit our Careers Page to view our latest openings.
NO AGENCIES PLEASE - Please do not outreach to any managers or submit any resumes without a signed agreement from Talent Acquisition. Resumes shared with anyone at Noah Medical without a signed agreement will be considered your gift to us and no fee will be paid.
Ready to apply?
Apply to Noah Medical
Clinical Sales Representative - Austin, TX
Share this job
Who We Are
Noah Medical is building the future of medical robotics. Our next generation robotic platform targets early diagnosis and treatment of patients across multiple indications. We are looking for exceptional engineers and key team members. Our incredibly talented team of engineers, innovators, and industry leaders bring years of experience from the top healthcare companies in the world, including: Intuitive, Auris, Stryker, Johnson & Johnson, Boston Scientific, Verb Surgical, Mako, Think Surgical, Medrobotics, and Hansen. We are looking for talented, motivated and ambitious team members to revolutionize robotic surgery.
About The Team
The Clinical Sales Representative (CSR) reports to the Clinical Sales Manager/Director and is directly accountable for full territory revenue performance, programmatic growth, and strategic account expansion.
This is a quota-carrying, outside sales role with full territory ownership. The CSR leads territory strategy, drives system adoption, increases case volume, expands account footprint, and builds executive alignment to deliver sustained commercial success.
The CSR operates as an independent commercial leader within their geography.
Core Responsibilities:
- Own and deliver against full territory revenue quota.
- Develop and execute comprehensive territory growth strategy.
- Drive utilization growth, expansion initiatives, and new account penetration.
- Lead all clinical adoption efforts to accelerate pathway-to-proficiency and ensure sustained revenue growth.
- Build and maintain executive-level relationships to support service line strategy and long-term expansion.
- Conduct structured quarterly business reviews with key stakeholders.
- Maintain disciplined and accurate territory forecasting.
- Identify competitive threats and proactively protect and expand market share.
- Independently prospect and convert expansion opportunities.
Scope & Expectations:
- Full ownership of territory revenue performance.
- Responsible for strategic account prioritization and growth allocation.
- Engages both clinical and executive stakeholders independently.
- Expected to manage complex health systems and multi-stakeholder buying environments.
- Maintains strong field presence (4–5 days/week).
Key Skills Needed:
- Clinical Command
- Galaxy Adoption
- Forecasting
- Territory Management
- Domain Expertise
- Cross-functional Collaboration
- Clinical and Competitive Selling
- Executive Engagement
- Creativity
- Sales Expertise
About You, Required
- Bachelor's degree or equivalent required.
- Minimum of 3 years sales experience, medical device preferred.
- Experience and comfort selling in a clinical setting.
- Ability to develop expertise and demonstrate credibility quickly.
- Excellent written and verbal communication skills.
- Strong organization skills with the ability to manage multiple projects/accounts simultaneously
- Ability to effectively utilize a CRM to manage and track progress against strategic priorities.
- Possession of a valid driver's license and the ability to successfully pass a check of a driver's record.
- Willingness to travel 50–75%
About You, Preferred
- Experience selling highly technical, disruptive medical technology.
- Experience with pulmonary, thoracic oncology, radiology, and endoscopy procedures and call points.
- Experience differentiating a technical product in a highly competitive environment.
- Exposure to program launches or training programs.
- Early stage/startup commercial experience.
- CRM and data tracking experience
#LI-Remote
Benefits & Perks (For Full Time Employees):
- Competitive Salary
- Comprehensive health insurance including Medical, Dental and Vision + HSA and FSA options
- Equity & Bonus Program
- Life Insurance (company paid & supplemental) and Disability insurance
- Mental health support through medical insurance programs
- Legal and Pet Insurance
- 12+ paid holidays, Flexible Time Off + Sick Time
- Paid parental leave
- In-office snacks and beverages
- In-office lunch stipend
- Learning & Development Opportunities: On-demand online training and book reimbursement
- Team building and company organized social and celebration events
Noah Medical may offer remote, hybrid, or onsite work arrangements within the state of California depending on the specific team and/or role where applicable.
Noah Medical is an Equal Opportunity Employer. We celebrate diversity and are committed to ensuring an inclusive environment for our employees. Applicants are considered for all positions without regard to race, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin, ancestry, age, genetic information, physical or mental disability, marital or protected military or veteran status, or any other consideration made unlawful by federal, state or local laws.
Please visit our Careers Page to view our latest openings.
NO AGENCIES PLEASE - Please do not outreach to any managers or submit any resumes without a signed agreement from Talent Acquisition. Resumes shared with anyone at Noah Medical without a signed agreement will be considered your gift to us and no fee will be paid.
Ready to apply?
Apply to Noah Medical
Regional Sales Manager - Boston
Share this job
Who We Are
Noah Medical is building the future of medical robotics. Our next generation robotic platform targets early diagnosis and treatment of patients across multiple indications. We are looking for exceptional engineers and key team members. Our incredibly talented team of engineers, innovators, and industry leaders bring years of experience from the top healthcare companies in the world, including: Intuitive, Auris, Stryker, Johnson & Johnson, Boston Scientific, Verb Surgical, Mako, Think Surgical, Medrobotics, and Hansen. We are looking for talented, motivated and ambitious team members to revolutionize robotic surgery.
About The Team
The Regional Sales Manager will report to their Area Senior Director of Sales and is directly responsible for selling the Noah Medical Galaxy System to key targets within their assigned territory. They will possess expertise in advanced bronchoscopy and thoracic oncology including relevant procedures and technologies as well as the market-specific patient experience. The Regional Sales Manager will leverage their ability to collect, distill, and present market analytics to develop both clinical and administrative champions within key accounts. Individuals will leverage their consultative selling skills to drive alignment through, and accelerate, the complex hospital capital sales process. The Regional Sales Manager will own the sales process from initial engagement through installation.
A Day In The Life Of Our Regional Sales Manager
- As a Regional Sales Manager at Noah Medical, you own the commercial success of the Galaxy system within your assigned territory, including achieving annual sales goals and MBOs in your region. You spend your time prioritizing the highest-impact opportunities, advancing complex hospital sales cycles, and building momentum across clinical and executive stakeholders.
- On any given week, you’re engaging surgeons, administrators, and economic buyers in person at their workplace to understand their needs, align on value, and move opportunities forward — from early discovery through capital approval and contract execution. You balance near-term execution with longer-term territory strategy, ensuring a healthy pipeline while driving consistent progress on active deals.
- You work closely with internal partners across Clinical Sales, Marketing, Product Management, Clinical Engineering, Contracting, and Field Service to deliver a coordinated customer experience and ensure successful handoffs following system installation.
- This is a highly visible, externally focused role that requires strong judgment, adaptability, and ownership. You’ll be expected to represent Noah Medical professionally in the field, contribute to shared learnings across the sales organization, and play an active role in shaping how we bring Galaxy to market.
Critical Success Capabilities:
- Territory management
- Clinical and business acumen
- Domain expertise
- Executive Engagement
- Business planning and forecasting
- Cross-functional collaboration
Additional definitions and role-specific details for each capability will be discussed with qualified candidates during the interview process.
About You, Required
- Bachelor's degree
- Minimum of 5 years medical device sales experience.
- Minimum of 1-3 years experience selling capital or medical devices into the C-Suite.
- Excellent written and verbal communication skills.
- Strong organization skills with the ability to manage multiple projects/sales processes simultaneously.
- Familiarity managing a sales pipeline with the aid of a CRM.
- Comfort traveling approximately 70% of the time.
- Possession of a valid driver's license and the ability to successfully pass a check of a driver's record.
About You, Preferred
- Experience selling a highly technical disruptive medical technology.
- Experience with pulmonary, thoracic oncology, radiology and endoscopy procedures and call points.
- Experience differentiating a technical product in a highly competitive environment.
- Sales management experience.
- Early stage/startup commercial experience
#LI-Remote
Benefits & Perks (For Full Time Employees):
- Competitive Salary
- Comprehensive health insurance including Medical, Dental and Vision + HSA and FSA options
- Equity & Bonus Program
- Life Insurance (company paid & supplemental) and Disability insurance
- Mental health support through medical insurance programs
- Legal and Pet Insurance
- 12+ paid holidays, Flexible Time Off + Sick Time
- Paid parental leave
- In-office snacks and beverages
- In-office lunch stipend
- Learning & Development Opportunities: On-demand online training and book reimbursement
- Team building and company organized social and celebration events
Noah Medical may offer remote, hybrid, or onsite work arrangements within the state of California depending on the specific team and/or role where applicable.
Noah Medical is an Equal Opportunity Employer. We celebrate diversity and are committed to ensuring an inclusive environment for our employees. Applicants are considered for all positions without regard to race, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin, ancestry, age, genetic information, physical or mental disability, marital or protected military or veteran status, or any other consideration made unlawful by federal, state or local laws.
Please visit our Careers Page to view our latest openings.
NO AGENCIES PLEASE - Please do not outreach to any managers or submit any resumes without a signed agreement from Talent Acquisition. Resumes shared with anyone at Noah Medical without a signed agreement will be considered your gift to us and no fee will be paid.
Ready to apply?
Apply to Noah Medical