#TeamNextdoor

Nextdoor (NYSE: NXDR) is the essential neighborhood network. Neighbors, public agencies, and businesses use Nextdoor to connect around local information that matters in more than 350,000 neighborhoods across 11 countries. Nextdoor builds innovative technology to foster local community, share important news, and create neighborhood connections at scale. Download the app and join the neighborhood at nextdoor.com. 

Meet Your Future Neighbors

As the Marketing Technology & Operations Manager, you will own the data, pipelines, and tooling that power our lifecycle, SMB, and Nextdoor Ads Manager marketing programs. You'll work within an established MarTech stack — Segment, Iterable, Salesforce, Databricks, and Workato - helping ensure clean, reliable data flows that Marketing and RevOps teams depend on to drive engagement and revenue.

This is an individual contributor (IC) role - you will be a hands-on practitioner and focused on technical execution. This role combines hands-on MarTech ownership with cross-functional product thinking. You'll translate marketing and GTM use cases into events, traits, and audiences; partner with Data Platform and Customer Experience on Kafka and Databricks-based pipelines; and ensure our CDP and lifecycle platform remain healthy, usable, and compliant at scale.

At Nextdoor, we offer a warm and inclusive work environment that embraces a hybrid employment model, blending an in office presence and work from home experience for our valued employees. The hiring team will go over these expectations with you if you are being considered for a role near one of our offices in San Francisco, Los Angeles, Chicago, Dallas, New York, and London.  

The Impact You’ll Make

You will be a key contributor to our MarTech data and activation work - helping turn signals from product and CRM systems into reliable traits, events, and audiences that support email journeys, advertiser lifecycle programs, and first-party audience products. Your work will directly contribute to reducing time-to-launch for lifecycle campaigns — replacing slow, DS-queue-dependent workflows with faster, self-serve audience activation and enabling the data reliability that underpins measurable revenue and engagement growth.

Event & Data Pipeline Ownership

• Own the end-to-end marketing event path from Flask and other product sources into Segment and downstream tools (Iterable, Workato, and other destinations)
• Maintain and evolve the mapping engine configuration that filters product events into a canonical Segment CDP topic, ensuring only marketing-relevant traffic flows into the MarTech stack
• Build and maintain marketing data pipelines from product events and warehouse models into Segment and Iterable, so lifecycle programs have the right signals for retention, reactivation, and upsell/cross-sell at scale
• Own and operate key reverse ETL / bridge jobs from Databricks to Segment and Iterable, ensuring warehouse models and traits stay aligned with marketing requirements and data retention guidelines

Segment, Iterable & Audience Activation

• Own Segment workspaces, schemas, and destinations for key marketing projects, ensuring events and traits remain organized, documented, and discoverable for marketers and analysts
• Manage Iterable integrations for lifecycle and advertiser journeys, ensuring reliable delivery of both real-time event streams and batch traits to support onboarding, reactivation, and upsell programs
• Partner with CIA, Sales, and Marketing to design and maintain first-party audiences and interest segments exposed across GAM, internal tools, and email programs
• Work with RevOps and DS to replace fragile Salesforce→Iterable syncs with governed Databricks→Iterable datasets — enabling self-serve audience building and reducing manual CSV workflows — including Smart Ingest/Data Sync configurations and governance models for enterprise/NAM accounts

Scheme Governance, Compliance & Hygiene

• Monitor Segment usage (unique event names, schema growth) and drive consolidation, archival, and naming clean-up to keep the system performant and usable
• Ensure identifier consistency across B2B and B2C use cases and alignment with Salesforce, product Identity, and other revenue systems
• Maintain data hygiene and PII/consent standards across Segment, Iterable, and related rETL models - including hands-on troubleshooting of consent flows, preference center syncs, and suppression logic to ensure compliance policies hold up in production, not just on paper
• Contribute a MarTech perspective to broader governance frameworks (SOX, GDPR/CCPA, global consent patterns) as they apply to marketing data and activation

Collaboration & Stakeholder Engagement

• Serve as the primary MarTech point of contact for Growth Marketing, Lifecycle, Product Marketing, and RevOps on data and tooling questions, incident triage, and new program enablement
• Translate marketing requirements into clear data and integration work: events to instrument, traits to model, journeys to support, and QA plans before launch
• Partner closely with Data Platform, CXE, Analytics, and BizTech Revenue Systems on cross-system initiatives (e.g., preference centers, consent flows, NEXT launch, international programs) that depend on reliable MarTech infrastructure

Monitoring, Troubleshooting & Support

• Own monitoring and health checks for key pipelines: Kafka write rates, consumer lag, Segment delivery latency, Iterable ingestion health, and Salesforce event flows that impact campaigns and journeys
• Lead investigation and resolution for missing, mis-routed, or malformed events and traits, following an end-to-end debugging flow from product events through Segment, Iterable, and audience membership
• Act as a first or second-line responder when journeys misfire, audiences change unexpectedly, or campaigns are blocked due to data issues, coordinating with engineering and data teams as needed

Roadmap & Operational Excellence

• Contribute to the MarTech roadmap with a focus on identity hygiene, schema standardization, deliverability, and reducing manual workflows in favor of governed Databricks→Iterable paths
• Help evaluate and right-size vendor contracts and platform usage (e.g., Segment, Iterable, Litmus), balancing capability needs with cost and performance.
• Maintain and enhance documentation and reference artifacts (e.g., Segment ingestion & architecture docs, User Traits master sheets, role overviews) so the broader team can self-serve and new hires can ramp quickly

What You’ll Bring To The Team

Education & Experience

• Bachelor's degree in Computer Science, Business Administration, Marketing Technology, or a related field
• 5+ years of experience in Marketing Technology, Marketing Operations, or Growth Engineering, with hands-on ownership of CDP and lifecycle tooling (e.g., Segment, Iterable, Braze, or similar)
• Experience working in data-rich, event-driven environments, partnering closely with Data Platform, Analytics, and Product Engineering teams
• Experience leading complex cross-functional GTM or MarTech projects as an individual contributor, driving alignment across teams without direct people management responsibilities

MarTech & Data Skills

• Deep, practical Segment experience: sources, destinations, tracking plans, schemas, and audience building — including governance of high-volume event streams and schema limits
• Hands-on Iterable (or equivalent lifecycle platform) experience, including journeys, events, traits, and email deliverability
• Comfortable with event and data modeling at the JSON/Kafka/warehouse layer: designing clean events and traits that map to business concepts like neighbors, SMBs, enterprise advertisers, and agencies
• Solid SQL and analytics literacy — able to query Databricks models and rETL outputs to validate data, debug issues, and support new audience definitions
• Familiarity with Salesforce, Workato, and reverse ETL patterns connecting CRM and warehouse to Segment and Iterable is a strong plus
• Experience with lead-to-cash flows, marketing orchestration, and data-driven campaign capabilities is a plus

Collaboration & Leadership

• Demonstrated ability to work across Marketing, RevOps, BizTech, Data Platform, CXE, and Analytics — translating non-technical requirements into robust data flows and integrations
• Strong communicator who can explain complex MarTech concepts to stakeholders at different technical levels, build consensus on data and consent strategies, and drive alignment under time pressure (e.g., launches, P0 incidents)
• A mindset of ownership and operational excellence, with a track record of spotting issues early, designing durable fixes rather than one-off patches, and proactively improving data quality and tooling

Governance, Risk & Compliance

• Awareness of privacy, consent, and PII constraints in CDP and email ecosystems, and how they affect targeting, retention, and legal/compliance obligations across regions
• Comfort participating in discussions around schema limits, data retention, and vendor contracts — weighing engineering cost, marketer usability, and regulatory requirements

Values & Mindset

• A builder's mindset: you enjoy designing systems and documentation that outlast individuals and make it easier for teams to ship campaigns faster and safer
• High empathy for marketers and GTM teams; you understand their goals and constraints and design data flows that let them focus on strategy, not plumbing
• A passion for Nextdoor's mission and the role that thoughtful, well-governed MarTech plays in connecting neighbors and local businesses responsibly

Bonus: Salesforce, MarTech, or CDP certifications.

Rewards

Compensation, benefits, perks, and recognition programs at Nextdoor come together to create our total rewards package. Compensation will vary depending on your relevant skills, experience, and qualifications.

The starting salary for this role is expected to range from $144,000 to $185,000 on an annualized basis, or potentially greater in the event that your 'level' of proficiency exceeds the level expected for the role. The salary range will be determined by the candidate’s geographic location.

We expect to award a meaningful equity grant for this role. With quarterly vesting, your first vest date will take place within 3 months of your start date.

When it comes to benefits, we have you covered! Nextdoor employees can choose between a variety of health plans, including a 100% covered employee only plan option, and we also provide a OneMedical membership for concierge care.

At Nextdoor, we empower our employees to build stronger local communities. To create a platform where all feel welcome, we want our workforce to reflect the diversity of the neighbors we serve. We encourage everyone interested in our mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other trait that unfairly targets a group of people. In accordance with the San Francisco Fair Chance Ordinance, we always consider qualified applicants with arrest and conviction records.

For information about our collection and use of applicants’ personal information, please see Nextdoor's Personnel Privacy Notice, found here.

#LI-Remote

#TeamNextdoor

Nextdoor (NYSE: NXDR) is the essential neighborhood network. Neighbors, public agencies, and businesses use Nextdoor to connect around local information that matters in more than 350,000 neighborhoods across 11 countries. Nextdoor builds innovative technology to foster local community, share important news, and create neighborhood connections at scale. Download the app and join the neighborhood at nextdoor.com. 

Meet Your Future Neighbors

The Monetization Team at Nextdoor empowers businesses of all sizes to connect meaningfully with their local communities. Our advertising platform helps marketers reach the right audiences, drive measurable outcomes, and scale their growth efficiently.

As Staff Product Manager, Ads Optimization, you will lead the strategy and roadmap for how campaigns deliver performance at scale. You will define and evolve our bidding systems, budget pacing frameworks, delivery optimization, and intelligent automation capabilities ensuring advertisers maximize outcomes while preserving a high-quality neighbor experience.

This is a highly technical and strategic role at the center of our Ads ecosystem. You’ll partner deeply with Engineering, Data Science, and Revenue teams to shape how our auction, pacing, and ML-driven optimization systems evolve. Your work will directly impact advertiser ROI, revenue growth, and platform efficiency.

At Nextdoor, we offer a warm and inclusive work environment that embraces a hybrid employment model, blending an in office presence and work from home experience for our valued employees. The hiring team will go over these expectations with you if you are being considered for a role near one of our offices in San Francisco, Los Angeles, Chicago, Dallas, New York, and London. 

The Impact You’ll Make

Your responsibilities will include:

• Define and own the vision and roadmap for campaign optimization, including bidding algorithms, pacing systems, auction dynamics, and automation capabilities
• Partner with Data Science, Engineering and ML to shape experimentation strategy, define model success criteria, and translate model performance into advertiser value
• Develop and own advertiser experience for campaign delivery optimization features that reduce friction and improve advertiser outcomes
• Collaborate with Sales and Product Marketing to ensure optimization capabilities are intuitive, explainable, and compelling to advertisers
• Influence cross-functional alignment on tradeoffs between short-term performance gains and long-term architectural investments
• Present strategy, impact, and performance insights to senior leadership, serving as the strategic voice for Ads Optimization across the organization
• Participate in in-person Nextdoor events such as trainings, off-sites, volunteer days, and team building exercises

What You’ll Bring to The Team

• 7+ years of product management experience, with 3+ years of experience in advertising technology and marketplace optimization
• Deep understanding of ads auction dynamics, bid optimization, budget pacing, and delivery systems
• Comfortable discussing ML models, experimentation frameworks, ranking systems, and system architecture with engineers and data scientists
• Strong cross-functional leadership, able to drive alignment across Engineering, Data Science, Revenue, and Marketing without heavy process
• Clear point of view on how automation and AI can transform advertiser outcomes
• Strong written and verbal communication skills; able to influence executives and explain technical concepts clearly
• Eagerness to explore and apply AI and emerging technologies to reimagine how work gets done

Rewards

Compensation, benefits, perks, and recognition programs at Nextdoor come together to create our total rewards package. Compensation will vary depending on your relevant skills, experience, and qualifications.

The starting salary for this role is expected to range from $170,000 - $250,000 on an annualized basis, or potentially greater in the event that your 'level' of proficiency exceeds the level expected for the role. The salary range will be determined by the candidate’s geographic location.

We expect to award a meaningful equity grant for this role. With quarterly vesting, your first vest date will take place within 3 months of your start date.

When it comes to benefits, we have you covered! Nextdoor employees can choose between a variety of health plans, including a 100% covered employee only plan option, and we also provide a OneMedical membership for concierge care.

At Nextdoor, we empower our employees to build stronger local communities. To create a platform where all feel welcome, we want our workforce to reflect the diversity of the neighbors we serve. We encourage everyone interested in our mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other trait that unfairly targets a group of people. In accordance with the San Francisco Fair Chance Ordinance, we always consider qualified applicants with arrest and conviction records.

For information about our collection and use of applicants’ personal information, please see Nextdoor's Personnel Privacy Notice, found here.

#TeamNextdoor

Nextdoor (NYSE: NXDR) is the essential neighborhood network. Neighbors, public agencies, and local businesses use Nextdoor to connect around information that matters in more than 350,000 neighborhoods across 11 countries. We build technology that helps people foster local community, share important news, and create neighborhood connections at scale. Download the app and join the neighborhood at nextdoor.com. 

Meet Your Future Neighbors

As Nextdoor’s Monetization Data Science Lead (Senior Manager/Director), you will be a co-owner in shaping our monetization strategy and outcomes. You’ll also contribute to the broader senior leadership group by helping connect product strategy, business goals, and data-informed direction.

Your work will directly impact how Nextdoor creates value for businesses of all sizes—from multinational brands to the dry cleaner and babysitter down the street—while balancing advertiser outcomes with neighbor experience and long-term platform health.

The Data Science team operates in a semi-embedded model: data scientists are closely aligned to product pillars and work day-to-day with product, engineering, and business stakeholders to drive decision-making through rigorous measurement, experimentation, and modeling. Our team brings diverse backgrounds and perspectives; we act as decision scientists for product development and marketing, and play an active role in building, improving, and evaluating the product and business.

At Nextdoor, we offer a warm and inclusive work environment that embraces a hybrid employment model, blending an in office presence and work from home experience for our valued employees. The hiring team will go over these expectations with you if you are being considered for a role near one of our offices in San Francisco, Los Angeles, Chicago, Dallas, New York, and London.  

The Impact You’ll Make

In this role, you will be responsible for developing, communicating, and leading execution of the data science strategy across Nextdoor’s monetization products. This leader will set a high bar for the Data Science craft and team effectiveness—combining strong hands-on technical and business judgment with the ability to scale impact through others. While people management and growth are key to this role, it is not a pure management position; strong technical and domain expertise are strongly preferred.

You’ll help build a culture where asking the right questions, high velocity, and proactivity in leveraging data are the norm. This role has the potential to materially influence Nextdoor’s growth trajectory by improving how we identify opportunities, measure progress, and make decisions across monetization.

Your responsibilities will include: 

• Owning the monetization DS roadmap: identify the highest-impact opportunities and risks, define clear success metrics, and align stakeholders on priorities
• Raising the bar on DS craft excellence: establish standards for strong analysis, experimentation, and impact-orientedness; provide high-quality review and mentorship; and help the team deliver work that is rigorous, decision-relevant, and well-communicated
• Being a hands-on technical leader: contribute on the framing and execution of the most strategic, ambiguous, and high-leverage problems (e.g., measurement strategy for new products, experiment design standards, causal questions, marketplace dynamics)
• Driving experimentation and measurement: design and evaluate experiments, ensure sound interpretation, and strengthen the end-to-end measurement system (instrumentation, definitions, dashboards, and decision forums)
• Partnering cross-functionally to move strategy forward: serve as a thought partner to Product, Engineering, Sales, and other functions—bringing clarity, structure, and constructive data-informed judgment, especially when tradeoffs are complex
• Building scalable systems and leverage: improve team throughput through reusable frameworks (metric definitions, analysis templates, audience definitions, and tooling) and by reducing repeated, one-off work
• Leading, growing, and developing the team: hire and develop data scientists, create an inclusive and high-performing culture, and ensure strong career growth and performance coaching
• Representing Data Science and a data-informed POV in leadership discussions: communicate clearly to varied audiences—from deep technical reviews to executive narratives—while maintaining rigor and intellectual honesty

What You’ll Bring To The Team

• 10+ years in data science, product analytics, applied statistics, machine learning, or equivalent experience; advanced degree in a quantitative field strongly preferred
• Hands-on experience in advertising or monetization data science for consumer products (e.g., ads marketplaces, targeting/relevance, measurement, auction dynamics, yield optimization, budgeting/pacing, attribution, or related domains)
• Proven people leadership experience, including hiring and managing a team of data scientists across multiple problem areas, with a track record of growing others and raising team standards
• Strong DS craft fundamentals: expertise in experimentation, measurement, and statistical reasoning; ability to choose the right method for the question and to anticipate pitfalls and bias
• Experience leading complex analyses end-to-end (problem framing → data requirements → analysis/modeling → recommendations → iteration)
• Comfort partnering across the product development spectrum (strategy, ideation, instrumentation, experimentation, and—where appropriate—model development)
• Exceptional communication: ability to explain complex ideas clearly, influence decisions, and write narratives that drive alignment and action
• Appetite for applying AI and emerging tools to increase productivity and reimagine how DS teams deliver impact (without sacrificing rigor and decision quality)
• Eagerness to explore and apply AI and emerging technologies to reimagine how work gets done

Rewards

Compensation, benefits, perks, and recognition programs at Nextdoor come together to create our total rewards package. Compensation will vary depending on your relevant skills, experience, and qualifications. 

The starting salary for this role is expected to range from $199,000 to $300,000 on an annualized basis, or potentially greater in the event that your 'level' of proficiency exceeds the level expected for the role. The salary range will be determined by the candidate’s geographic location.

We expect to award a meaningful equity grant for this role. With quarterly vesting, your first vest date will take place within 3 months of your start date.

When it comes to benefits, we have you covered! Nextdoor employees can choose between a variety of health plans, including a 100% covered employee only plan option, and we also provide a OneMedical membership for concierge care.

At Nextdoor, we empower our employees to build stronger local communities. To create a platform where all feel welcome, we want our workforce to reflect the diversity of the neighbors we serve. We encourage everyone interested in our mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other trait that unfairly targets a group of people. In accordance with the San Francisco Fair Chance Ordinance, we always consider qualified applicants with arrest and conviction records.

For information about our collection and use of applicants’ personal information, please see Nextdoor's Personnel Privacy Notice, found here.

#TeamNextdoor

Nextdoor (NYSE: NXDR) is the essential neighborhood network. Neighbors, public agencies, and businesses use Nextdoor to connect around local information that matters in more than 350,000 neighborhoods across 11 countries. Nextdoor builds innovative technology to foster local community, share important news, and create neighborhood connections at scale. Download the app and join the neighborhood at nextdoor.com. 

Meet Your Future Neighbors

At Nextdoor, the Finance organization is made up of highly motivated, high performing individuals who are continually looking to find efficiencies through process improvement and automation. We work hard, but also know how to have fun and work cohesively as a team. We enjoy partnering cross functionally and strive to be exceptional business partners.

At Nextdoor, we offer a warm and inclusive work environment that embraces a hybrid employment model, blending an in office presence and work from home experience for our valued employees. The hiring team will go over these expectations with you if you are being considered for a role near one of our offices in San Francisco, Dallas, or New York.

The Impact You’ll Make

As the Revenue & Monetization Accounting Manager, you will lead Nextdoor’s revenue accounting function and partner closely with leaders across Sales, Sales Operations, Account Management, Accounts Receivable, Product, Engineering, Business Systems, and Finance & Strategy. You will play a critical role in ensuring accurate and timely revenue reporting while supporting the continued evolution of our revenue models.

You will own the full revenue close process and report revenue results directly to senior management and the Chief Financial Officer. This includes advertising revenue billed through invoices, self-serve advertising revenue processed through payment platforms, and partnership revenue streams. The role also includes ownership of quarterly commission calculations and accounting, as well as partnering with Technical Accounting to maintain and apply our revenue recognition policies under ASC 606.

Revenue at Nextdoor is a dynamic and rapidly evolving area of the business. Our Sales and Product teams regularly test new revenue streams, pricing models, and partnership structures as we grow the platform, which means Accounting must support innovation while maintaining strong financial reporting and controls. In this role, you will operate in a “build while flying” environment—developing practical solutions that allow the business to move quickly while steadily improving and scaling our revenue processes over time. The ideal candidate is comfortable navigating ambiguity, partnering closely across teams, and creatively designing processes that are both efficient today and adaptable for future growth. This role will manage a team of one and will report directly to the Corporate Controller.

You should be excited to show up every day with a team-player mindset and help wherever needed. Core responsibilities include:

• Own and maintain revenue accounting policies under ASC 606 in partnership with Technical Accounting
• Lead the monthly revenue close process, including journal entries, revenue analysis, and review of commission calculations
• Analyze billing and revenue activity to identify discrepancies, customer billing issues, or operational risks and ensure timely resolution
• Serve as Accounting’s lead partner on cross-functional initiatives with Product, Engineering, and Business Systems, particularly related to our self-serve payments business
• Support new product launches, customer migrations, and related reporting and revenue processes
• Design scalable reconciliation processes and improve ledger maintenance and financial accuracy
• Partner with Finance & Strategy to provide insight into revenue trends and support forecasting
• Prepare and review revenue-related materials for external audits and SOX compliance
• Identify process inefficiencies and drive improvements through automation, systems enhancements, and better workflows

Current areas of focus and challenge for this role include:

• Leveraging automation and AI – identifying opportunities to streamline reconciliations, journal entries, and variance analyses using automation and emerging tools, freeing up the team for higher-value work
• Scaling new revenue streams – supporting product and go-to-market teams as we grow self-serve, subscription, and partnership revenue and ensure our billing and revenue pipelines keep pace
• Strengthening SOX while reducing manual work – refining reconciliations, IPE, and review controls to maintain a strong control environment while pushing toward automation and standardization
• Improving data quality and reporting – partnering with Business Systems and Engineering to enhance the completeness, accuracy, and usability of revenue and billing data for accounting, forecasting, and analytics

What You’ll Bring To The Team

• 7+ years of increasing operational responsibility within accounting and revenue roles, preferably in some part at a public company
• Ads experience is a plus, but not required
• Some Big 4 public accounting experience preferred, with a minimum of 2 years industry experience
• Experience directly accounting for payment processors (i.e., Stripe, Adyen, Braintree) required
• Excellent communication skills (verbal and written) and experience leading cross-functional teams
• Experience reviewing contracts and applying ASC 606 to complex arrangements (e.g., incentives, discounts, multi-element arrangements)
• Experience working in a fast-paced environment, ideally at a public company with SOX
• Proficiency with enterprise accounting software (Workday or equivalent) and strong proficiency in Excel and Google Sheets
• Ability to analyze financial records and interpret them for other departments in a clear, concise way
• Meticulous attention to detail and a commitment to high-quality work
• Self-directed, able to perform responsibilities independently with minimal direction
• Strong desire to be a team player and help in whatever capacity possible
• Willing and eager to learn
• A passion for Nextdoor’s mission and values
• Bachelor’s Degree in Accounting or Business Administration; CPA is a plus

Rewards

Compensation, benefits, perks, and recognition programs at Nextdoor come together to create our total rewards package. Compensation will vary depending on your relevant skills, experience, and qualifications.

The starting salary for this role is expected to range from $150,000 to $200,000 on an annualized basis, or potentially greater in the event that your 'level' of proficiency exceeds the level expected for the role. The salary range will be determined by the candidate’s geographic location.

We expect to award a meaningful equity grant for this role. With quarterly vesting, your first vest date will take place within 3 months of your start date.

When it comes to benefits, we have you covered! Nextdoor employees can choose between a variety of health plans, including a 100% covered employee-only plan option, and we also provide a OneMedical membership for concierge care.

At Nextdoor, we empower our employees to build stronger local communities. To create a platform where all feel welcome, we want our workforce to reflect the diversity of the neighbors we serve. We encourage everyone interested in our mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other trait that unfairly targets a group of people. In accordance with the San Francisco Fair Chance Ordinance, we always consider qualified applicants with arrest and conviction records.

For information about our collection and use of applicants’ personal information, please see Nextdoor's Personnel Privacy Notice, found here.

#LI-Remote