New Relic
At New Relic, our mission is to eliminate interruptions in digital experiences for developers worldwide. Whether you’re a software engineer, sales development representative, or product manager, if you're driven by innovation and passionate about solving customer challenges, there’s a place for you here. Come build the future with us!
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We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
Your Opportunity
We have an outstanding opportunity for the right individual to join a customer centric, upbeat and highly motivated group of individuals, as a member of our Customer Advocate team!
With this team we bring best of customer success methodology to deliver positive business outcomes for our customers and business. We drive customer retention and expansion and increase adoption of the New Relic Platform for our Self serve base. The work we do is pivotal to the evolution of our product-led, growth sales model.
If this sounds like the right fit, let's talk!
What You’ll Do
- Drive Retention - Mitigate churn for our serve self subscription customers { Handling BoB for below $50K customers based out of EMEA}
- Increase Adoption - Support customer onboarding and account health checks, facilitate customer education and enablement
- Deliver Expansion - Growing revenue throughout the customer lifecycle as well as increase CRR (consumption run rate) for PAYG (Pay as you go) Customers
- Improve Customer Relationships - Engage with accounts at key moments in the customer journey & be their voice within New Relic
Your Qualifications
Must-have prior experience:
- At least 2-3 years Customer facing sales, renewals or customer success role in the SaaS industry
- Building, analyzing, and interpreting datasets
- Interacting with internal and customer teams at various levels of technical and non-technical depth
- Identifying key goals and steering customers with value based discussions
- Using and learning new software - Bonus - experience with G Suite, Salesforce (Sales Cloud, Service Cloud, etc.), Groove, Periscope, etc.
Nice-to-have prior experience:
- Background in observability/ performance monitoring / DevOps/ consumption based platforms
- Contributed to building a scale CS function
- Project Management Experience - Bonus - PMP qualification
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
Ready to apply?
Apply to New Relic
Senior Software Engineer - GoLang & Kubernetes Orchestration - (R0000335) Bangalore
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We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
Your opportunity
As a Senior Software Engineer within the Container Fabric (CF) organization, you will be a key driver in evolving New Relic’s global internal platform. We are looking for an operations-heavy engineer with 5–7 years of experience who can bridge the gap between high-performance Go development and large-scale Kubernetes orchestration. You will play a "Captain" role, leading critical deliverables and mentoring junior engineers while maintaining the reliability of our global fleet.
What you'll do
- Architectural Leadership: Drive the design and implementation of internal tools using Golang, specifically focusing on Kubernetes Operators and Controllers to automate resource management.
- Platform Orchestration: Lead complex infrastructure shifts
- Operational Excellence: Take ownership of incident response, authoring comprehensive retrospectives and implementing systemic hardening to prevent recurrence using advanced overcommit strategies.
This role requires
- Experience: 5–7 years in a DevOps, Site Reliability, or Infrastructure Engineering role.
- Kubernetes Mastery: Deep internal knowledge of K8s primitives (Deployments, StatefulSets, Rollouts) and experience writing custom Kubernetes Operators.
- Golang Proficiency: Strong experience building production-grade tools and services in Go, specifically for infrastructure automation.
- Operations-Heavy Mindset: Proven track record of managing production environments, handling high-severity incidents, and improving SLA compliance through automation.
- Cloud Infrastructure: Hands-on experience with cloud-native scaling tools (e.g., Karpenter, Cluster API) and managing OS migrations (e.g., Flatcar).
- Mentorship: Ability to lead projects as a "Captain," providing technical direction and unblocking team members across different time zones.
Preferred Qualification
- CKA Certification: Certified Kubernetes Administrator is highly preferred.
- AI/ML Infrastructure: Experience with GPU Operator enablement or hosting Small Language Models (SLMs) is a significant plus.
- Tooling: Familiarity with Helm, GitOps (ArgoCD/Flux), and Grand Centra
Please note that visa sponsorship is not available for this position.
#LI-KT7 #LI-Hybrid
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
Ready to apply?
Apply to New Relic
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
Our opportunity:
As the Director of Billing and Collections, you’ll be responsible for overseeing and managing the billing and collections teams. You’ll ensure efficient billing operations and collections processes. You’ll develop and maintain billing policies and procedures that ensure timely and accurate invoicing to customers, while also maintaining positive customer relations. You’ll manage a team of billing specialists and collections staff, providing leadership, guidance, and training as needed. You’ll lead process transformations to improve efficiencies.
What you'll do:
Develop and implement billing and collections strategies to improve efficiency and effectiveness.
Oversee the daily operations of the billing and collections department.
Monitor billing processes to ensure accuracy and compliance with company policies and procedures.
Oversee the preparation and distribution of invoices and statements to customers.
Coordinate with other departments, such as Deal desk, Order Management, Finance Engineering, Customer service and Sales, to resolve billing issues and discrepancies.
Develop and maintain relationships with key customers to facilitate the billing and collections process.
Analyze billing and collections data to identify trends and recommend improvements.
Prepare regular reports and presentations on billing and collections metrics for senior management.
Hire, train, and supervise billing and collections staff.
Conduct performance evaluations and provide feedback to billing and collections team members.
This role requires:
Bachelor’s degree in a related field; Master’s degree preferred.
Minimum of 10 years of experience in billing and collections management, must have Leadership experience.
Strong knowledge of billing and collections procedures and best practices.
Experience with billing software and ERP systems (e.g., SAP, Oracle, Zuora, Billing Platform, SFDC, Netsuite, Workday etc)
Excellent analytical and problem-solving skills.
Strong leadership and management skills with the ability to motivate and develop a team.
Exceptional communication and interpersonal skills.
Ability to work across multiple timezones to support global customer presence.
Detail-oriented with a high level of accuracy.
Bonus points if you have:
Worked in SaaS production companies in the past, that have subscription model billing
Consumption / usage model billing experience is a plus
Collections experience across all global regions
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
Ready to apply?
Apply to New Relic
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
At New Relic, we provide our customers real-time insights, so they can innovate faster. Our software delivers insightful observability tools across different technologies and distributed systems, enabling software engineering teams to quickly identify, understand and tackle issues, analyze performance and get the most of their software and infrastructure.
The Infrastructure product organization develops New Relic infrastructure instrumentation agents, next generation data processing and management services, vulnerability management,
and security testing capabilities for on-prem and cloud customers. We work with data at a scale using a diverse tech stack (Go, Java, JavaScript, React GraphQL, Kubernetes, many public
cloud web services, and more). As a senior backend engineer, you will help us build and extend next generation solutions such as a control plane for customers to manage their data pipelines at scale.
New Relic is looking for engineers who are interested in building a brand-new observability experience. This high-impact engineering position is a phenomenal opportunity to own and build
a set of next generation services and capabilities for the company. We are searching for a motivated engineer who is ready for a career-defining role in their next opportunity. We look
forward to talking with you!
What you'll do
● Design, Build, maintain, and scale back-end services and their support tools.
● Participate in architectural definitions with a high degree of innovation and creativity.
● Creating automation and tooling to make our systems more scalable and easier to deploy.
● Working directly within a multidisciplinary team to help our customers and partners.
● Research new tools and services to understand complex scenarios and to also propose new features.
● Working in an agile environment with a DevOps approach—teams build and maintain their own software, including taking turns with being on-call.
What you'll bring
- 9+ years of hands-on experience with distributed systems, concurrency, and production-scale systems.
- Strong proficiency in GoLang (primary language — non-negotiable
- Frontend experience with React - Basic level skill
- Cloud platform knowledge — AWS, Azure, or GCP (at least one, deeply).
- Proven track record of delivering production code in an Agile environment.
Collaborative engineer who drives shared code ownership and involves teammates in key decisions. - Ability to design and implement distributed solutions for complex, real-world problems.
Good to have
- Experience with Terraform (Infrastructure as Code).
- Familiarity with Temporal for workflow orchestration.
- GitHub Admin experience (managing orgs, teams, access controls).
- Experience building CLI tools in GoLang.
- Knowledge of DSLs (Domain Specific Languages).
- Contributions to open source projects.
- Passion for build and test automation — CI/CD pipelines, test frameworks.
Experience mentoring engineers and up skilling team members.
Async programming skills — streams, event-driven architecture, reactive flows.. Frontend experience with React
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
Ready to apply?
Apply to New Relic
Senior Account Executive, Enterprise Sales(Expansion)
Share this job
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
The Enterprise Account Executive is responsible for building Enterprise level client relationships with identified accounts within the existing accounts & Global Clients ecosystem in the region. Individuals who excel at this job have the ability to prospect, develop, and close business within a timely manner while focusing on the clients’ requirements. The Enterprise AE’s must have the confidence and ability to negotiate and close agreements with clients and support new customers through our on-boarding process.
This role is a unique opportunity to contribute in a meaningful way to high visibility, high impact projects at a very exciting time for the company. If you are a talented, self-managed professional with experience managing a complex sales process and possess excellent presentation and listening skills, organisation and contact management capabilities, we’d love to hear from you.
What you'll do:
• Achieve sales quotas for allocated accounts on a quarterly and annual basis by developing a sales and engagement strategy in the allocated territory with a target prospect list, and an assigned sales plan.
Develop marketing plans with the marketing team to drive revenue growth.
• Be the trusted advisor to the customer by understanding their existing and future IT roadmap to drive the Snowflake solution within the marketplace.
• Prospect qualification and the development of new sales opportunities within expansion accounts and ongoing revenue streams.
• Arrange and conduct initial Executive and CxO discussions and positioning meetings, sales process management and opportunity closure.
• Ongoing account management to ensure customer satisfaction and drive additional revenue streams.
• Be familiar with a solution-based approach to selling, have experience managing a complex sales process and possess excellent presentation and listening skills, organisation and contact management capabilities.
This role requires:
- 10+ years of full-cycle sales experience selling software or cloud-based applications to the enterprise segment.
- 5+ year of experience into expansion sales and farming accounts.
- Bachelor degree or equivalent
- 7 years of demonstrated success in upselling and cross-selling within expansion accounts at the enterprise level; selling six-and-seven figure deals and leading a coordinated selling team
- Good network and connection within Indian conglomerates and large enterprises
- Continuous, substantial, and proven success in enterprise sales
- Networks internally and externally with senior professionals in area of expertise.
- Technical background, with a basic understanding of infrastructures and SaaS industry in general
- Operates independently in a complex environment.
- Have experience of SFDC and a variety of software business tools, including Tableau, PowerPoint, Zoom, etc.
- Experience selling to C-Level and across both IT and business units to customers - Enterprise Customers in North India is a plus.
- Strong technical aptitude.
- Passion and commitment for customer success.
- Ability to sell a platform.
- Strong time management skills.
- Proven consultative sales solution skills, including the ability to articulate a clear, concise return on investment value statement.
- Ability to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment.
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
Ready to apply?
Apply to New Relic
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
Your Opportunity:
New Relic is seeking a high-energy, detail-oriented Billing Manager to lead our global billing operations. As we continue to scale our consumption-based pricing model, you will be the architect of our "order-to-cash" efficiency. You are ensuring that our customers’ usage data translates into accurate, transparent, and timely invoices. You will be responsible for transforming the billing function from manual processing to an automated, "doer-reviewer" controlled environment. Your goal is to eliminate revenue leakage by standardizing credit lifecycles and global playbooks.
What You’ll Do:
- Lead the Charge: Oversee the daily operations of the global billing team, ensuring all monthly, quarterly, and annual billing cycles are completed with 100% accuracy.
- Consumption Model Mastery: Manage the complexities of New Relic’s usage-based billing, ensuring data integrity between our product telemetry and our financial systems.
- Process Optimization: Identify bottlenecks in the billing workflow and implement automated solutions to reduce manual touches.
- Cross-Functional Partnership: Act as the bridge between Sales, Legal, and Customer Success to resolve complex contract billing setups and disputes.
- Compliance & Audit: Maintain internal controls for the billing process and support external audit requests.
- System Ownership: Partner with Business Applications teams to enhance and troubleshoot our billing tech stack (e.g., Billing Platform, NetSuite, Salesforce).
- Credit Lifecycle Management: Establish a unified credit process with clear accountability across AE’s, Collections, and Deal Desk to reduce operational friction.
- Global Standardization: Own the Global Billing Process Playbook, ensuring all processes—from standard invoicing to complex amendments—are documented and optimized.
- RPA & Automation Enthusiast: You have hands-on experience identifying manual reconciliation workflows and partnering with technical teams to deploy RPA (Robotic Process Automation) solutions.
Fast Closer: You thrive in a high-pressure month-end environment and have a proven track record of helping teams reduce the financial close cycle.
Your Qualifications:
- Experience: 8+ years in Billing or Revenue Operations, with at least 3 years in a leadership/management role within a SaaS environment.
- The "SaaS" Factor: Deep understanding of SaaS, consumption-based billing, and deferred revenue concepts.
- Tech Stack Savvy: High proficiency with Billing Platform (or similar billing engines like Zuora), Salesforce, and NetSuite.
- Analytical Mindset: Advanced Excel skills are a must. You should be comfortable pivoting large datasets to find the "needle in the haystack" billing error.
- Communication: Ability to explain complex billing logic to a non-technical Sales Rep or a frustrated customer with empathy and clarity.
- Education: Bachelor’s degree in accounting, Finance, or a related field.
Bonus Points If...
- You have experience transitioning a company from fixed-subscription to consumption-based billing.
- You have a "process-first" mentality—you'd rather spend two hours automating a task than ten minutes doing it manually every month.
- You’ve worked in a high-volume environment (10k+ invoices monthly).
Please note that visa sponsorship is not available for this position.
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
Ready to apply?
Apply to New Relic
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
Your opportunity:
As our Lead Compliance analyst, you’ll be part of the team leading the compliance, filings, surveys, insurance and audit requirements of all the international subsidiary entities of New Relic. You’ll work to help develop and strengthen collaborative relationships with colleagues in functions like accounting, tax, payroll, HR and legal teams. You’ll help to oversee statutory reporting, audits, and filings. This role will report to the Manager, Compliance.
The ability to ensure timely completion of audits and filings to the statutory authorities across all the various countries is critical to this role. You’ll also be our primary liaison with all non accounting departments towards ensuring accurate filings are done timely. Another important aspect of this role is managing and handling all company insurance renewals and surveys.
What you’ll do:
- Contribute to the planning, direction, and coordination of the compliance and statutory reporting calendars across the various countries primarily in EMEA and APAC regions
- Work closely with accounting, tax and legal teams to ensure audit and non audit filing related PBCs are informed to them, gathered, reviewed and submitted timely to auditors or to the respective filing authorities
- Own the process of coordinating with various audit teams and external compliance agencies, and ensure accountability of both internal and external stakeholders
- Support the preparation of of entity financial statements if done in-house, or coordinate with external consultants to ensure accurate and timely preparation of the same
- Follow up timely with in house accounting teams for all required schedules and supporting documents for the audits/filings
- Own resolution of accounting questions/issues that arise during the various audit reviews
- Ensure tax and legal teams are tracked to submit initial and all follow up PBC queries
- Handle the submission of all company level surveys by meaningfully coordinating with various teams to gather and collate the date for the same
- Ensure company insurance policies are renewed timely by working with various teams in legal, HR and accounting to gather data for the same and have the premium paid out timely
This role requires:
- Professional accounting degree viz CA / CPA is a plus
- Bachelor's degree in Accounting or Finance
- Experience in handling audits and statutory filings across entities in EMEA and APAC regions in prior roles
- Great interpersonal skills and communication skills to lead and influence various teams to work closely to achieve compliance needs
- 5+ years of progressive experience in accounting leadership roles at some combination of public companies, late-stage startups, and/or public accounting firms
- Hands on experience with NetSuite or equivalent ERP, Coupa, Workday, Concur, Workiva, Xactly, and Blackline
- Strong analytical and solid technical accounting skills, including ability to independently analyze transactions and contracts and document
- Ability to work cross-functionally
- Ability to both see the big picture and dive into the details
Bonus points if you have:
- Experience working with an accounting organization of similar size
- Experience in a managing accounting in SaaS product business
- Experience working in large sized audit firms
Please note that visa sponsorship is not available for this position.
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
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