Netradyne
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Netradyne harnesses the power of Computer Vision and Edge Computing to revolutionize the modern-day transportation ecosystem. We are a leader in fleet safety solutions. With growth exceeding 4x year over year, our solution is quickly being recognized as a significant disruptive technology. Our team is growing, and we need forward-thinking, uncompromising, competitive team members to continue to facilitate our growth.
POSITION SUMMARY:
The 12 Volt Installation Technician provides implementation services, including project management, technical installation training, customer hardware support, hands-on device best practices, and sales support for the Netradyne Driveri mobile system. The Services Engineer may provide installation and deinstallation services, technical assistance, device and camera location planning, and work closely with Installation Service Partners to support high volume and multi-location installations. This role will support Mid-Market and Enterprise level customer projects. This remote position requires residence in the Western United States, Northern California or Pacific Northwest.
ESSENTIAL FUNCTIONS:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily.
- Train and assist customers (internal and external) with proper installation practices, including the use of all related products and services
- Provide Project and Implementation Management Services for Mid-Market and Enterprise level Customer Implementations
- Provide Train-the-Trainer Services
- Provide Installation Services as required
- Provide Technical Expertise for the Installation of 12v Netradyne Safety systems
- Promote Best Practices and Standard Operating Procedures for vehicle specific installation services
- Provide oversight for 3rd Party Installation Service Providers during assigned projects
- Provide professional project management and sales support for assigned projects
- Maintain professional customer service, frequent contact, and follow-up throughout the implementation
- Contribute to the development of technical documentation, standard operating procedures, troubleshooting guides, and online support content related to vehicle-specific installation processes and procedures
- Track and escalate all installation-related blockers to facilitate issue resolution
- Regular travel to customer sites (60-80% of time)
QUALIFICATIONS:
- Proficient and Expert Knowledge of 12 &24v vehicle systems
- Improved Knowledge of Vehicle mounted Cameras, Monitors, Sensors
- Detailed Vehicle Knowledge of Wiring and Installation Procedures
- Impeccable Troubleshooting and Alternative Installation Service Management
- Ability to provide Efficient and Creative Training and Implementation instruction
- Deep knowledge of the transportation industry and in-cab product services
- Vehicle Telematics (including RP12226, J1939 & OBDII)
- Ability to travel to customer sites (60-80% of time)
- Nice to Have:
- PMP certification
- Six Sigma (Yellow, Green, Black Belt) certification
- Other industry certifications
- Knowledge of NHTSA requirements
Education:
- Bachelor's degree preferred
Compensation Package Includes:
- Company Paid Health Care, Dental, and Vision Coverage for you and most of your dependents
- Generous PTO and Sick Leave
- 401(K) with generous company match
- Disability, Life Insurance and Ancillary Benefits
- And much more
We are committed to an inclusive and diverse team. Netradyne is an equal-opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status, or any legally protected status.
If there is a match between your experiences/skills and the Company's needs, we will contact you directly.
Netradyne is an equal-opportunity employer.
Applicants only - Recruiting agencies do not contact.
Recruitment Fraud Alert!
There has been an increase in fraud that targets job seekers. Scammers may present themselves to job seekers as Netradyne employees or recruiters. Please be aware that Netradyne does not request sensitive personal data from applicants via text/instant message or any unsecured method; does not promise any advance payment for work equipment set-up and does not use recruitment or job-sourcing agencies that charge candidates an advance fee of any kind. Official communication about your application will only come from emails ending in ‘@netradyne.com’ or ‘@us-greenhouse-mail.io’.
Please review and apply to our available job openings at Netradyne.com/company/careers. For more information on avoiding and reporting scams, please visit the Federal Trade Commission's job scams website.
Ready to apply?
Apply to Netradyne
Netradyne harnesses the power of Computer Vision and Edge Computing to revolutionize the modern-day transportation ecosystem. We are a leader in fleet safety solutions. With growth exceeding 4x year over year, our solution is quickly being recognized as a significant disruptive technology. Our team is growing, and we need forward-thinking, uncompromising, competitive team members to continue to facilitate our growth.
The Systems Engineer provides advanced technical support, installation guidance, and hardware implementation expertise for complex, custom, and technically challenging vehicle safety system deployments. This role works cross-functionally to improve installation quality, field readiness, product usability, and customer and driver outcomes.
This position applies deep technical knowledge of vehicle electrical systems, telematics, cameras, sensors, monitors, and associated wiring and cabling to support deployments, resolve escalations, and develop scalable installation standards and best practices. The role also supports a data-driven operating model through technical analysis, remote troubleshooting, pattern recognition, and the continued improvement of tools, workflows, and knowledge resources that support safer and more effective implementation outcomes.
Success in this role requires strong judgment, professionalism, ownership, accountability, leadership presence, and the ability to operate effectively in ambiguous or fast-moving situations. The ideal candidate is comfortable handling escalations, influencing outcomes without direct authority, and communicating findings, recommendations, and results clearly across multiple levels of the organization. This role is also expected to help elevate Field Engineering capabilities through stronger systems, visibility, consistency, and implementation support.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Provide advanced technical support for complex hardware installations, field implementations, and system coexistence scenarios.
• Troubleshoot issues involving vehicle electrical systems, hardware, wiring, cabling, interoperability, and field performance, using structured analysis, pattern recognition, and remote troubleshooting methods where appropriate.
• Analyze field and product performance data to identify trends, risks, and recurring patterns, and apply those insights to issue resolution and continuous improvement.
• Manage technical escalations in ambiguous or fast-moving situations with sound judgment, professionalism, and clear communication.
• Work cross-functionally to translate field conditions, implementation risks, and recurring issues into actionable feedback, aligned next steps, and improved execution.
• Identify, document, and improve installation methods, technical processes, field standards, and supporting documentation.
• Contribute to the development and continuous improvement of tools, workflows, reporting resources, and knowledge systems that strengthen Field Engineering visibility, consistency, and implementation support.
• Communicate technical findings, recommendations, risks, and results clearly to stakeholders and leadership at multiple levels of the organization.
Core Competencies:
• Strong analytical thinking and practical problem-solving
• Professionalism, integrity, sound judgment, ownership, accountability, and follow-through
• Leadership presence and the ability to influence outcomes without direct authority
• Comfort operating in ambiguous, fast-moving, or high-pressure situations
• Effective communication across multiple departments and organizational levels
• Ability to work independently and manage competing priorities
• Collaborative mindset with a willingness to share ideas, findings, and recommendations constructively
Technical and Functional Qualifications:
• Advanced knowledge of 12V and 24V vehicle electrical systems (including EV), vehicle telematics environments, and field troubleshooting methods
• Experience supporting field implementation and providing technical guidance to internal or external stakeholders
• Experience using data to support technical troubleshooting, process improvement, and operational decision-making
• Ability to identify product limitations, installation risks, and opportunities for improvement, and communicate those clearly and professionally
• Demonstrated ability to operate effectively in cross-functional environments involving multiple departments, shifting priorities, and technical escalations
• Familiarity with vehicle electrical architecture, telematics integration environments, and common in-vehicle network and communication systems
• Working knowledge of transportation industry applications and field implementation requirements
• Experience contributing to knowledge base design, documentation architecture, and other systems used to organize, scale, and distribute technical knowledge across an organization is preferred
EXPERIENCE:
• Typically requires 5–8 years of relevant experience in vehicle systems, field engineering, technical support, telematics, or a related technical discipline
• Demonstrated experience resolving complex technical issues and supporting new or non-standard deployments
• Demonstrated ability to operate effectively in cross-functional and ambiguous environments through technical credibility, sound judgment, and professional influence
• Ability to work independently with limited supervision while collaborating effectively on critical issues and broader team objectives
EDUCATION:
Bachelor’s degree in a technical discipline preferred. Equivalent combination of education, technical training, and relevant experience may be considered.
Technical certification or equivalent hands-on training and experience in vehicle systems, electronics, telematics, or installation practices is preferred.
TECHNICAL SKILLS:
• Strong working knowledge of vehicle electrical systems, telematics environments, and technical troubleshooting practices relevant to field implementation
• Ability to work with structured data, reporting tools, dashboards, and other practical resources used to support analysis, visibility, and decision-making
• Working knowledge of SharePoint, Salesforce, Smartsheet, and other business systems used to support field operations, reporting, and documentation
• Proficiency with Microsoft Office Suite, including Word, Excel, and PowerPoint
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
• Ability to communicate effectively in written and verbal formats
• Ability to manage changing priorities, schedules, and workload demands in a fast-paced environment
• Ability to travel to customer and partner locations and work in vehicle service environments, maintenance facilities, and field settings
• Ability to safely enter, inspect, and work in and around commercial vehicles
• Ability to sit for extended periods while working at a desk, using a computer, and participating in virtual meetings
TRAVEL: Travel required – 40%–60%
Compensation Package_Perks of being a Netradyne employee:
- Salary + eligibility for yearly bonus
- Company equity
- Company Paid Health Care, Dental, and Vision Coverage for you and most of your dependents
- Generous PTO and Sick Leave
- 401(K) with generous company match
- Disability, Life Insurance and Ancillary Benefits
- And much more!
We are committed to an inclusive and diverse team. Netradyne is an equal-opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status, or any legally protected status.
If there is a match between your experiences/skills and the Company's needs, we will contact you directly.
Netradyne is an equal-opportunity employer.
Applicants only - Recruiting agencies do not contact.
Recruitment Fraud Alert!
There has been an increase in fraud that targets job seekers. Scammers may present themselves to job seekers as Netradyne employees or recruiters. Please be aware that Netradyne does not request sensitive personal data from applicants via text/instant message or any unsecured method; does not promise any advance payment for work equipment set-up and does not use recruitment or job-sourcing agencies that charge candidates an advance fee of any kind. Official communication about your application will only come from emails ending in ‘@netradyne.com’ or ‘@us-greenhouse-mail.io’.
Please review and apply to our available job openings at Netradyne.com/company/careers. For more information on avoiding and reporting scams, please visit the Federal Trade Commission's job scams website.
Ready to apply?
Apply to Netradyne