Intro to Position

Love NPR and want to support its vision and mission?  Are you a multi-tasker with superb organizational skills, the ability to see around corners, eagerness to help others, and the energy to pull it off?  

Executive Assistants at NPR are highly functioning valuable team members responsible for providing executive-level administrative support to various senior level staff members. They work both independently and as a team to efficiently support executive level staff and all with whom they interact. They play a critical role in ensuring NPR operates efficiently and they provide the highest level of service to internal and external customers by approaching all tasks with the client in mind and by being respectful, knowledgeable, proactive, efficient, and professional -- whether in person, via phone or e-mail.  They provide detailed scheduling and travel assistance, often on deadline and in pressure situations.  They serve as the face of their respective departments with internal and external customers and visitors. 

NPR’s Member Partnership team is responsible for supporting the overall business and strategic relationship with NPR’s network of more than 240 local public media Member organizations, and dozens of other affiliated entities.. The team also works with all divisions at NPR to develop and communicate best practices, solutions and strategies for growing audience service and support for the Member network. 

Application Instructions

• Application Deadline: Thursday, May 21st at 5pm ET.
• Materials to Submit: Please submit a resume/cv & a one page cover letter. In your cover letter, please share why you are applying for this position, what makes you uniquely qualified for the role and what specific experience you have had drafting professional correspondence to internal and external business partners.

Responsibilities

• Serves as Executive Assistant for executive level staff members, including the SVP, Member Partnership.
• Provides a range of complex administrative support services in a proactive, detail-oriented and forward-thinking manner in a fast-paced, deadline-driven environment.
• Assists executive-level staff in the preparation of materials for executive leadership meetings, NPR Board of Directors meetings, NPR Member station visits, industry conferences and meetings, Network Working Groups, and other special groups as required.
• Rigorously maintains complex and dynamic daily schedules while balancing executive’s multiple priorities. Maintains vacation and leave schedule for executives’ direct reports and senior managers.
• Makes travel arrangements and manages executives’ broad travel needs; assists in the processing of expense reports and petty cash.
• Orchestrates logistics for internal and external events, meetings, conferences and presentations, including help in coordinating the agenda for and potentially moderating weekly department meetings.
• Answers and screens calls for executive level staff as needed. Manages incoming and outgoing mail.
• Maintains files and notebooks for executive-level staff, including taking meeting minutes and notes for primary executives as requested.
• Serves as the go-to person for all department needs, including catering requests, travel assistance, schedule maintenance, and office/workspace supplies needs.
• Manages special projects as assigned related to meeting preparation, project management, and new initiatives that affect NPR’s Member station network.
• Contributes to managing Salesforce documentation for department heads.
• Supports the planning and coordination of CEO participation in Member station events and visits.
• Has senior-level interactions of a complex, sensitive and highly confidential nature inside and outside the company. Serves as the internal and external point of contact representing various Member Partnership staffers.
• Assists department head in coordinating team culture initiatives through training sessions, meetings, staff care packages, and other activities.
• Performs department/division coordination duties that are often highly confidential. 
• Provides administrative assistance to other managers and staff as needed.

The above duties and responsibilities are not an exhaustive list of required responsibilities, duties and skills. Other duties may be assigned, and this job description can be modified at any time.

Minimum Qualifications

• 0-3 years of professional experience as a high-performing administrative assistant, or similar position.
• Computer literacy with highly advanced knowledge of Microsoft Office especially Outlook, Word, Excel and PowerPoint.
• Strong attention to detail and proofreading ability.
• The ability to juggle and prioritize simultaneous assignments in a fast-paced, deadline-driven environment.  Must approach work with a sense of urgency, and possess flexibility &  proactivity.
• Proven ability to anticipate needs and problem solve with minimal direction. Demonstrated ability to take initiative.
• Commitment to principles and best practices of diversity, equity, inclusion and representation.
• Demonstrated ability to build and maintain respectful and productive professional relationships.
• Outstanding communication, interpersonal skills, confidentiality, sensitivity, and professionalism.
• Proactive, detail-oriented approach to work that anticipates the needs of the department and takes steps to address those needs.
• Professional appearance and demeanor with a keen understanding of the meaning of customer service. 

Required Skills/Competencies

• Proactive: Anticipates the Executive’s needs and takes initiative to address them.
• Communication: Communicates clearly, effectively, and professionally with all levels of the organization and a wide range of external stakeholders.
• Attention to detail: Ensures accuracy in all aspects of office operations, including scheduling, calendar management, and documentation.
• Curiosity: Knowledge of the public radio system, membership organizations, and/or federated systems, and/or a curiosity to learn.

Education Requirement

• Bachelor's degree or equivalent in work experience

Work Location

• Hybrid Permitted: This is a hybrid permitted role. The employee will be required to be in the office at the Washington, D.C. location at least 3 days a week. The employee must also reside in the Washington, D.C. / Maryland / Virginia Metro area.

Job Type

• This is a full-time, non-exempt position.

Compensation

Hourly Rate: The U.S.-based anticipated salary range for this opportunity is $34.35-$35.35 per hour,  plus benefits. The range displayed reflects the minimum and maximum salaries NPR expects to provide for new hires for the position across all US locations.

Benefits: NPR offers access to comprehensive benefits for employees and dependents. Regular, full-time employees scheduled to work 30 hours or more per week are eligible to enroll in NPR’s benefits options. Benefits include access to health and wellness, paid time off, and financial well-being. Plan options include medical, dental, vision, life/ accidental death and dismemberment, long-term disability, short-term disability, and voluntary retirement savings to all eligible NPR employees. 

Does this sound like you? If so, we want to hear from you.

#LI-HYBRID

Intro to Position

Love NPR and want to support its vision and mission?  Are you a multi-tasker with superb organizational skills, the ability to see around corners, eagerness to help others, and the energy to pull it off?  

Executive Assistants at NPR are highly functioning valuable team members responsible for providing executive-level administrative support to various senior level staff members. They work both independently and as a team to efficiently support executive level staff and all with whom they interact. They play a critical role in ensuring NPR operates efficiently and they provide the highest level of service to internal and external customers by approaching all tasks with the client in mind and by being respectful, knowledgeable, proactive, efficient, and professional -- whether in person, via phone or email.  They provide detailed scheduling and travel assistance, often on deadline and in pressure situations.  They serve as the face of their respective departments with internal and external customers and visitors. 

NPR is seeking an experienced and highly resourceful Executive Assistant to the Chief Development Officer (CDO) to provide strategic administrative support in a high-impact environment.  This role is vital in supporting the CDO by managing complex scheduling, high-level communications, and cross-functional coordination while exercising exceptional judgement and discretion. 

Attention to detail, excellent communication skills and the ability to manage multiple tasks simultaneously will be key in supporting the CDO’s daily operations and maximizing their productivity.  Success in this role will contribute significantly to the smooth operation of the Office of the CDO. 

Application Instructions

• Application Deadline: Thursday, May 21st at 5pm ET
• Materials to Submit: Please submit a resume/cv & a one page cover letter. In your cover letter, please share why you are applying for this position, what makes you uniquely qualified for the role and what specific experience you have had drafting professional correspondence to internal and external business partners.

Responsibilities

• Manage and maintain the CDO’s calendar; scheduling and coordinating meetings, appointments, and events, being sensitive to professional and personal conflicts.
• Support the CDO by prioritizing tasks through strategic inbox administration, including message prioritization, response management and coordinating tasks identified through email communications.
• Provide high-level administrative support for the leaders and staff within the Development Department. 
• Create and facilitate professional, accurate and timely communication between the office of the CDO and other executives and staff, as well as with a broad range of external stakeholders, keeping in mind local, national and international current events.
• Manage and prioritize incoming correspondence to ensure prompt responses.
• Establish a process to provide the CDO with necessary background information and briefing materials ahead of phone calls, meetings, events, conferences, and speaking engagements.
• Serve as a bridge for smooth communication between the Office of the CDO and internal teams, demonstrating leadership and collaboration to maintain trust and support with other administrative staff.
• Arrange air travel, hotels, and other transportation for domestic and international travel; prepare travel documents for the CDO.
• Manage and support special projects aligned with the CDO’s priorities.
• Manage logistics for internal and external meetings, events, conferences, and presentations – including helping to coordinate the agenda and potentially moderating weekly team meetings. 
• Prepare to engage in complex, sensitive and highly confidential interactions inside and outside the organization.
• Review and reconcile expense receipts and invoices; prepare and process expense reports to ensure accuracy, compliance, and proper categorization.
• Manage confidential and sensitive information with the highest level of discretion.
• Ensure internal processes run smoothly by identifying bottlenecks, flagging concerns, and supporting internal coordination across divisions and executive team members.

The above duties and responsibilities are not an exhaustive list of required responsibilities, duties and skills. Other duties may be assigned, and this job description can be modified at any time.

Minimum Qualifications

• Minimum of 3 years of experience as an Executive Assistant.
• Advanced proficiency in calendar management tools and scheduling software. 
• Demonstrated ability to build trust, maintain relationships, and handle confidential information with discretion. 
• Demonstrated ability to manage and optimize the schedules of senior executives, ensuring alignment with business priorities and personal preferences.
• Ability to prioritize simultaneous assignments in a dynamic, fast-paced, deadline-driven environment.
• Demonstrated experience interacting with high-level executives, including board members, donors, and policy leaders.
• Experience working with Development teams and/or with Foundations and Donors is a plus.
• Experience with C-Suite executives preferred but not required.

Preferred Qualifications

• Prior experience supporting an executive overseeing a Development Department or Foundation Board.

Required Skills/Competencies

• Proactive: Anticipates the CDO's needs and takes initiative to address them.
• Communicative: Communicates clearly, effectively, and professionally with all levels of the organization and a wide range of external stakeholders.
• Attention to detail: Ensures accuracy in all aspects of office operations, including scheduling, calendar management, and documentation.
• Curiosity: Knowledge of the public radio system, membership organizations, and/or federated systems, and/or a curiosity to learn.

Education Requirement

• Bachelor's degree or equivalent in work experience

Work Location

• Hybrid Permitted: This is a hybrid permitted role. The employee will be required to be in the office at the Washington, D.C. location at least 3 days a week. The employee must also reside in the Washington, D.C. / Maryland / Virginia Metro area.

Job Type

• This is a full-time, non-exempt position.

Compensation

Hourly Rate: The U.S.-based anticipated hourly range for this opportunity is $35.15-$37.15 per hour, plus benefits. The range displayed reflects the minimum and maximum salaries NPR expects to provide for new hires for the position across all US locations.

Benefits: NPR offers access to comprehensive benefits for employees and dependents. Regular, full-time employees scheduled to work 30 hours or more per week are eligible to enroll in NPR’s benefits options. Benefits include access to health and wellness, paid time off, and financial well-being. Plan options include medical, dental, vision, life/ accidental death and dismemberment, long-term disability, short-term disability, and voluntary retirement savings to all eligible NPR employees. 

Does this sound like you? If so, we want to hear from you.

#LI-HYBRID