POSITION SUMMARY:

Join Our Team - Bring your Light With You! We're looking for a skilled phlebotomist that is warm, upbeat, and has a personality that lifts others.

The Natera Test Coordinator plays a vital role in ensuring a seamless testing experience for patients. This position is responsible for scheduling and determining the most effective method for blood collection, preparing specimens for laboratory testing, and managing all necessary paperwork to ensure compliance.

In this role, you will work closely with customers and the sales team to facilitate an efficient ordering process and timely reporting of results. The ideal candidate thrives in an independent work environment, excels at multitasking, and demonstrates strong critical thinking skills to resolve issues promptly.

*This is a clinic based role in Georgetown, TX*

PRIMARY RESPONSIBILITIES

PHLEBOTOMY SERVICES:

• Perform venipunctures to obtain blood specimens with precision and care.

•  Verify patient identity and test requisitions, ensuring accuracy by cross-referencing EMR records and resolving discrepancies.

• Maintain specimen integrity by following aseptic techniques, department protocols, and isolation procedures.

•  Accurately track collected specimens by documenting initials, date, and collection time, while maintaining daily collection logs.

PATIENT CARE COORDINATION:

• Oversee and coordinate patient care services to ensure efficient and high-quality healthcare delivery.

• Manage administrative tasks, including accessing patient records, scheduling appointments, and aligning blood draw times with clinic requirements.

• Collaborate with Field Sales and internal operations teams to provide patient support and ensure continuity of care.

•  Develop and maintain strong patient relationships to encourage ongoing testing and adherence to recommended care plans.

ADMINISTRATIVE AND OPERATIONAL MANAGEMENT:

• Act as the primary liaison for accounts and Sales, documenting all interactions, communications, and follow-ups.

• Respond promptly to internal and external customer inquiries, ensuring timely issue resolution.

• Build rapport with patients, accounts, and Sales teams to resolve missing information and maintain turnaround time (TAT) expectations.

• Proactively communicate delays and cancellations, facilitating timely sample redraws when necessary.

•  Investigate and resolve escalated issues, providing clear and logical explanations of root causes and resolutions through phone and electronic communications.

QUALITY ASSURANCE AND COMPLIANCE:

•  Ensure a safe and compliant work environment by adhering to CAP CLIA standards, legal regulations, and organizational policies.

• Maintain high-quality results by following department protocols, testing schedules, and recording outcomes in quality control logs.

• Monitor and report process improvement needs to enhance efficiency and accuracy.

•  Ensure compliance with federal, state, and local healthcare regulations, as well as internal operational guidelines.

QUALIFICATIONS

• Experience: Minimum 5-7 years of phlebotomy experience; oncology experience required.

• Education: BS/BA degree (preferred); High School Diploma (or equivalent) required.

• Certification: Phlebotomy Certificate (as required by state regulations).

KNOWLEDGE, SKILLS, AND ABILITIES

• Serve and protect the Natera clinic community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements.

• Strong ability to uphold Natera’s professional standards, policies, and regulatory requirements. 

• Excellent communication, problem-solving, and multitasking skills.

• Ability to work independently while collaborating effectively with internal teams and patients.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Office-based clinic setting with scrubs required, following safe clinical practices for all blood draws.

• Must be able to safely lift, carry, and move items weighing up to 50 pounds on a regular basis,

•  Work schedule determined based on clinic requirements.

#Li-LS1

LOCATION: The territory for this role covers Houston East, anchored around the Texas Medical Center. It extends across East Houston, reaching southeast through Pasadena and northeast through Kingwood.

We are currently looking for an Account Sales Representative (ASR) to join our Women's Health sales team!

The ASR is responsible for service and sales support activities to assist in driving market adoption and business growth. Core responsibilities include supporting the Clinical Field Specialists (CFS) increase revenue and drive market development through direct sales to individual MFMs and OB/GYNs. Support efforts include cultivating and maintaining key relationships, and creating and supporting a strategic business plan to grow revenue quickly. Support efforts will focus on currently marketed products and new product launches.

PRIMARY RESPONSIBILITIES

• Support CFS with a focus on closing business
• Work with assigned CFS to maintain & support existing customers
• Assess the needs of medical professionals and staff members with a focus on customer support, coordination of logistics, and problem-solving
• Promote quality client/patient relations and create a supportive climate by serving as a role model for other employees
• Respect and maintain the confidentiality of laboratory and financial information
• Practice and adhere to all company policies and regulations
• Follow Compliance procedures and participates in Compliance training
• Perform miscellaneous duties with completion in a designated time frame
• Communicate with Natera staff and its customer to ensure quality
• Maintain and support a service oriented relationship with customers
• Utilize personal and professional skills to promote excellent customer service

QUALIFICATIONS

• Bachelor’s degree or equivalent
• Minimum of 2 years of sales experience
• Background in medical or biological sciences preferred

KNOWLEDGE, SKILLS, AND ABILITIES

• Proven track record of success in achieving and exceeding sales goals
• Award winning sales professional due to individual achievements
• Exceptionally bright, flexible, self-motivated, and results oriented with strong interpersonal and analytical skills
• Ability to think strategically as well as execute tactically
• Must act with a sense of urgency
• Have a strong desire to work in a startup environment and must work independently with an internal drive to be successful
• Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers
• Effective time management skills required with a demonstrated ability to assess and prioritize
• Proficient in Microsoft PowerPoint and Excel; Gmail; Sales Force.com

This role offers a base salary plus uncapped quarterly commission, giving you the ability to maximize earnings. You’ll also receive a car allowance and Restricted Stock Units (RSUs).

The Market Access Payor Analyst is responsible for profiling, researching, and resolving reimbursement issues for assigned payors, products, or lines of business. This position performs analysis, identifies trends, presents opportunity areas, and prioritizes initiatives for payment and performance improvement. Using data analytics, they derive logical conclusions and forecasts from implementing strategies that can improve business performance.

Primary Responsibilities:

● Formulates and develops presentations for project analysis needs from Finance, Billing, Market

Access, Product Leads, and other teams as required.

● Identify functions and barriers that affect ASP and revenue including identifying trends,

opportunities, and risks for all payors and products.

● Compares payor reimbursement patterns based on medical policies, contract language,

authorization requirements, and patient benefits.

● Researches complex benefits and insurance verification using various systems and portals

internal and external.

● Investigate designated payors' literature and agencies, and stay current on new indicators, such

as state statutes, laws, and other requirements.

● Develops strategies to improve reimbursement and reduce denials for assigned payors based on

trends and analysis findings.

● Identifies areas of opportunities for process improvements, automation, and efficiencies.

● Creates management reports and custom dashboards & visualizations.

● Initiates and supports projects, initiatives, solutions, and other change management.

● Conducts complex trend review, forecasting, sensitivity analysis, what-if scenarios, and other

analyses.

● Partner with multiple internal cross-functional teams and successfully manage multiple product

projects simultaneously.

● Presents information, analysis, updates, financial risks, and recommendations to a specific

audience.

● Performs analysis of operational, production, financial, and other data.

● Analyzes payor behaviors, systems, and processes in reimbursement to optimize performance.

● Ensure data integrity and control over business processes by developing data management best

practices.

● Operationalize business intelligence solutions to highlight strengths and opportunities to meet

organizational strategies, objectives, and goals.

● Analyze large data sets of structured, semi-structured unstructured data to discover data insights

and collaborate with business partners to deliver business value.

● Participates in weekly meetings to review key metrics, workflows, trends, payor performance

improvement opportunities, and strategies.

● This role works with PHI regularly both in paper and electronic form and has access to various

technologies to access PHI (paper and electronic) to perform the job.

Qualifications:

● Bachelor’s Degree healthcare-related field of study or equivalent experience.

● Minimum of 5 years of experience in revenue cycle or claim analysis

● Project management experience preferred.

● Knowledge of CPT/HCPCS. ICD-10, modifier selection, and UB revenue codes.

Knowledge, Skills, and Abilities:

● Proficiency with medical or claim billing systems, Microsoft Excel, reporting software, and basic

procedure coding knowledge.

● Experience with PowerBi and SQL is desired.

● Knowledge of medical terminology and abbreviations, and health care nomenclature and systems.

● Strong communication (verbal and written), organizational, problem-solving, and team player

skills.

● Knowledge of the appeal process and procedures.

● Ability to navigate across multiple customer demands and balance competing priorities

successfully.

● Ability to analyze, identify, and articulate identified trends and report trends succinctly clearly, and

concisely.

● Ability to independently solve complex problems using critical thinking skills.

● Maintains confidentiality of sensitive information.

● Analytical skills required.

● Ability to develop, implement, and produce complex analyses and reports.

Physical Demands & Work Environment:

Duties are typically performed in a remote office setting. This position requires the ability to use a computer keyboard, communicate over the telephone and read printed material.

POSITION SUMMARY:

We have an exciting Sr. Technical Program Manager within the Product Management group. As a key member of the team, you will own and drive complex, multi-team technical programs that modernize core platforms, improve system reliability and enable scalable product delivery. This role is designed for a highly technical program manager who thrives in ambiguous, high dependency environments and consistently delivers predictable outcomes.

You will lead a portfolio of engineering programs spanning platform transformation, product delivery and operational excellence. Success in this role requires the ability to deeply understand the system architecture, proactively manage risks and dependencies, and influence product and technical stakeholders. You will serve as the connective tissue across engineering and product, ensuring alignment, execution rigor and transparency at various levels of the organization.

PRIMARY RESPONSIBILITIES: 

• Own and lead the full lifecycle of complex technical programs across engineering teams - from initial scoping to launch and post-launch measurement.

• Drive program milestones and execution criteria

• Partner closely with engineering to understand system architecture, make technical tradeoffs, and manage risks beyond simple coordination.

  Identify, track and actively manage cross-team dependencies, ensuring alignment and removing blockers to maintain delivery timelines

• Drive predictable execution by defining detailed project plans, tracking milestones, and proactively identifying and escalating program risks, constraints, and technical dependencies with clear tradeoff decisions

• Facilitate technical discussions and leverage data/metrics to monitor program health.

• Guide teams throughout the product lifecycle, including release planning, launch coordination and post-launch support

• Communicate program status, risks, decisions clearly to stakeholders at all levels

   

QUALIFICATIONS:

• Minimum of 8 years of technical program management experience

• Strong technical foundation (software, infrastructure, or systems) and ability to engage in technical discussions

• Proven ability to lead complex cross-functional stakeholder programs with significant dependency managing and coordinating across multiple teams

• Demonstrated ability to operate effectively and independently in ambiguous environments

• Excellent communication

• Track record of delivering complex programs with high reliability, visibility and predictable outcomes

#LI-DNI

• Ability to serve and protect the hospital community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and JCAHO standards.

Job Summary:

Natera is seeking an experienced Senior Software Engineer with modern data engineering and AI-enabled development skills with deep scientific R&D background to design and build data products that directly support genomics research and translational science. This role is intended for someone who already understands how research organizations operate, how genomic data flows from experiment to insight, and how to engineer data systems that accelerate discovery without compromising rigor or compliance.

The ideal candidate combines strong data engineering skills with a computer science background and hands-on experience in bioinformatics, genomics, or computational biology, and the ability to work independently in an R&D environment. You will also be comfortable moving quickly to prototype novel data products while ensuring solutions evolve into robust, compliant, and scalable platforms. You will bring an internalized sense of what “good” looks like for research data: reproducibility, traceability, performance, and scientific usability.

Key Responsibilities

• Design, build, and maintain the data products that support R&D, analytics, Lab and scientific workflows, from initial design through deployment and iterations 

• Build and maintain data pipelines for large and complex datasets, from raw inputs through derived and analysis-ready datasets. 

• Apply domain knowledge in genetics and bioinformatics to design data models, schemas, and abstractions that align with real research patterns and downstream analysis needs.

• Design and enforce de-identification and privacy-preserving architectures that meet HIPAA and related regulatory requirements while remaining usable for research.

• Design scalable data models to power analytics, reporting, and downstream applications. Maintain high standards of data quality, accuracy, lineage, and observability across data pipelines.

• Partner closely with R&D scientists, bioinformatics teams, and software engineers to translate research needs into well-structured, reusable data assets.

• Optimize storage, retrieval, and lifecycle management for large scientific files (E.g. sequencing data, intermediate artifacts, derived datasets).

• Drive rapid prototyping efforts to support exploratory, proof-of-concepts, and early-stage initiatives, while guiding the transition to production-grade systems.

• Implement best practices for data quality, validation, lineage, observability, and reproducibility to enable a trusted 360° view.

• Collaborate with product managers and domain experts to translate requirements into technical solutions

• Establish golden paths (templates, examples, docs) and contribute to shared data product catalogs, patterns, and best practices used by other engineers

• Provide technical guidance and mentorship to mid-level engineers

Required Qualifications

• Bachelor’s or Master’s degree in computer science or bioinformatics with healthcare or biotech data domain experience preferred

• 8+ years of experience in data engineering, designing and maintaining data pipelines and cloud data architectures (e.g, Snowflake, AWS, etc)

• Strong background in bioinformatics, genomics, or computational biology (required).  Understands key genomics and bioinformatics data formats, such as BAM, VCF, FASTQ, common compression techniques for these file formats, and their storage, delivery, and management needs.

• Demonstrated experience supporting scientific R&D, Lab workflows and research teams with production-grade data systems. 

• Strong proficiency in Python, SQL, and distributed processing frameworks (Spark or equivalent)

• Experience with modern orchestration tools (Airflow, dbt, Dagster)

• Experience leveraging AI-assisted development tools (e.g., LLM copilots) to accelerate data solution development

• Familiarity with building data products that support analytics, ML, or AI applications

• Strong data modeling expertise (dimensional, normalized, healthcare-specific schemas)

• Experience implementing CI/CD for data pipelines and IaC (Terraform, CloudFormation); Knowledge of data observability, testing, and data quality frameworks

• Demonstrated ownership of production-grade data systems and end-to-end pipeline lifecycle

• Ability to evaluate emerging data and AI technologies and recommend scalable solutions

• Exposure to vector databases, embeddings, semantic search, or RAG-based architectures is a plus

• Proven ability to operate effectively in fast-paced environments, balancing speed, rigor, and compliance

• Strong written and verbal communication skills with ability to collaborate across engineering, analytics, and business stakeholders

• Experience working with healthcare, life sciences, or other highly regulated data, including hands-on HIPAA compliance.
  
  #LI-DNI

Territory: North and Northeast Houston region, including The Woodlands, Spring, Conroe, Kingwood, Beaumont, and surrounding communities.

The Associate Clinical Oncology Specialist (ACOS) is responsible for contributing to account sales, service, and support activities of all Oncology products. The role includes ensuring patients adherence to the prescribed test cadence with a focus on improving patient outcomes. The individual will identify areas of improvement in clinical workflows, test fulfillment, internal systems and processes. Responsibilities include cultivating and maintaining key relationships and working with customers and internal partners that enable Signatera patient retention and unit growth within existing customers. 

Primary Responsibilities:

• Work with assigned COS to grow, maintain & support existing customers 
• Build relationships with key personnel at assigned Oncology accounts to facilitate unit growth.
• Analyze and monitor patient testing to ensure that patients remain on the protocol prescribed by the Oncologist.
• Assess the needs of medical professionals and staff members with a focus on customer support, coordination of logistics, and problem solving 
• Become experts on all Natera Oncology products and processes to maximize effectiveness in the field. 
• Educate medical professionals on the tools and resources that Natera provides to facilitate test order management
• Utilize and maintain internal reports of key performance indicators (KPIs) related to patient retention and fulfilled order volume.
• Be a key team player within the sales organization who can partner with internal stakeholders, such as sales reps, patient coordinators, territory managers, etc., to achieve the best outcomes for the patient and the provider.

Qualifications:

• Bachelor’s degree preferred or Associate’s degree with minimum of 4 years of relevant experience
• Medical assistant, clinical support, patient liaison or nursing background or a Minimum of 2  years of sales experience 

Knowledge, Skills, and Abilities:

• Thrives in ambiguous environments
• Exceptionally bright, flexible, self-motivated, and results oriented with strong interpersonal and analytical skills 
• Ability to think strategically as well as execute tactically 
• Must act with a sense of urgency 
• Have a strong desire to work in a fast-pace environment and must work independently with an internal drive to be successful 
• Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers
• Effective time management skills required with a demonstrated ability to assess and prioritize
• Proficient in Microsoft PowerPoint and Excel; Gmail
• Fluent in understanding data spreadsheets and technologies, although the Patient Retention Specialists will continue to lead patient identification and vetting
• Demonstrated ability to quickly learn software and reporting systems

Physical Demands & Work Environment:

• Duties are typically performed in a medical office or hospital setting.
• This position requires the ability to use a computer keyboard, communicate over the telephone and read printed material.
• Duties may require working outside normal working hours (evenings and weekends) at times.
• 25-50% travel required

In addition to a base salary, we offer uncapped commission, a car allowance program, and Restricted Stock Units (RSUs).

LOCATION: Houston North

We are currently looking for an Account Sales Representative (ASR) to join our Women's Health sales team!

The ASR is responsible for service and sales support activities to assist in driving market adoption and business growth. Core responsibilities include supporting the Clinical Field Specialists (CFS) increase revenue and drive market development through direct sales to individual MFMs and OB/GYNs. Support efforts include cultivating and maintaining key relationships, and creating and supporting a strategic business plan to grow revenue quickly. Support efforts will focus on currently marketed products and new product launches.

PRIMARY RESPONSIBILITIES

• Support CFS with a focus on closing business
• Work with assigned CFS to maintain & support existing customers
• Assess the needs of medical professionals and staff members with a focus on customer support, coordination of logistics, and problem-solving
• Promote quality client/patient relations and create a supportive climate by serving as a role model for other employees
• Respect and maintain the confidentiality of laboratory and financial information
• Practice and adhere to all company policies and regulations
• Follow Compliance procedures and participates in Compliance training
• Perform miscellaneous duties with completion in a designated time frame
• Communicate with Natera staff and its customer to ensure quality
• Maintain and support a service oriented relationship with customers
• Utilize personal and professional skills to promote excellent customer service

QUALIFICATIONS

• Bachelor’s degree or equivalent
• Minimum of 2 years of sales experience
• Background in medical or biological sciences preferred

KNOWLEDGE, SKILLS, AND ABILITIES

• Proven track record of success in achieving and exceeding sales goals
• Award winning sales professional due to individual achievements
• Exceptionally bright, flexible, self-motivated, and results oriented with strong interpersonal and analytical skills
• Ability to think strategically as well as execute tactically
• Must act with a sense of urgency
• Have a strong desire to work in a startup environment and must work independently with an internal drive to be successful
• Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers
• Effective time management skills required with a demonstrated ability to assess and prioritize
• Proficient in Microsoft PowerPoint and Excel; Gmail; Sales Force.com

This role offers a base salary plus uncapped quarterly commission, giving you the ability to maximize earnings. You’ll also receive a car allowance and Restricted Stock Units (RSUs).