About the Role

It is an exciting time to join Napoleon Sports as we continue to lead the way in the Belgian entertainment and gaming market. As our business grows, we are looking for a motivated and detail-oriented GL Accountant to join our finance team. This is a fantastic opportunity for an early-career professional to gain hands-on experience in a fast-paced, modern environment.

Who We Are Looking For:

• Education: Bachelor’s degree in Accountancy-Taxation, Economics, or a related field.
• Experience: 0–2 years of professional experience in accounting; internship experience is a plus.
• Technical Skills: Experience with office tools (e.g., Google Workspace and MS Office), including knowledge of pivot tables. Experience with Business Central is a plus.
• Languages: Advanced proficiency in English; knowledge of Dutch is highly preferred for the Belgian market.
• Soft Skills: A proactive team player with a collaborative spirit and a strong desire to learn.
• Mindset: Excellent organizational skills and a systematic approach to problem-solving. You possess a strong sense of responsibility with respect for deadlines and the ability to deliver on time.

What You’ll Be Doing:

As a Junior GL Accountant, you will support the finance team in daily operations and work toward managing accounting cycles independently:

• General Ledger Support: Assist in the maintenance and control of the general ledger under the guidance of senior colleagues.
• Month-End Closing: Assist in preparing month-end closing tasks to ensure accurate and timely financial reporting.
• Reconciliations: Perform regular reconciliations of bank statements, accounts payable, and accounts receivable.
• Financial Records: Help calculate and record basic depreciation and accruals.
• Regulatory Reporting: Support the preparation of reports for regulatory bodies and internal management.
• Continuous Learning: Stay updated on Belgian accounting laws (BE-GAAP) and tax regulations.
• Ad-hoc Tasks: Assist with various operational tasks within the accounting and finance department as needed.
  
  

What We Offer:

• Growth: A strong knowledge-sharing culture designed to help you kickstart your career.
• Innovation: Access to the latest accounting technologies and tools.
• Package: A competitive salary package with extra-legal benefits common in the Belgian market, including options for a company car or a mobility budget.
• Flexibility: Flexible working hours to support a healthy work-life balance.

• Has 3+ years of independent work experience in a Finance, Business Partnering, or Performance role, ideally with exposure to technology-driven environments;
• Brings strong analytical thinking and a logical, systematic approach to problem- solving;
• Is passionate about partnering with business leaders to shape strategy, optimize investments, and improve financial outcomes;
• Is solution-oriented, results-driven, proactive, and flexible;
• Has genuine interest in understanding cost drivers and optimization levers across games, sports betting products, payment ecosystems and marketing channels;
• Has a high level of understanding of financial modeling, zero-based budgeting, variance analysis, forecasting and financial reporting with a sharp focus on margin protection and EBITDA maximization;
• Has excellent organizational and prioritization skills, with the ability to manage multiple stakeholders while maintaining extreme attention to detail;
• Demonstrates strong communication and influencing skills — able to translate complex financials into actionable insights for non-finance stakeholders;
• Thrives in a fast-paced, evolving environment and is motivated by driving impact;
• Works well independently but is also a strong collaborator within teams;
• Has experience leveraging data to create business insights and drive performance improvements;
• Experience with BIG4 or similar consulting background is a plus.

• Driving budget planning, forecasting, and performance tracking for assigned business areas, ensuring alignment with strategic priorities;
• Preparing clear, actionable reporting that highlights opportunities, risks and recommendations for decision-making;
• Supporting the development and implementation of new reporting systems and internal processes;
• Ensuring compliance with financial regulations and internal procedures while enabling business agility;
• Partnering cross-functionally with marketing, product, compliance, operations and tech teams to align cost insights with business objectives.
• Monitoring and analyzing operating costs and investment efficiency, recommending actions for cost optimization;
• Develop and own the full cost-side annual budget and rolling forecast processes. Provide granular visibility and control over G&A, operational expenditure (OPEX), and cost of sales (COS). Identify structural cost-saving initiatives and embed them into quarterly business reviews.
• Track and optimize all player-acquisition spend: CPA (Cost Per Acquisition), affiliate commissions, media buying, bonus & promotion costs, and retention campaign efficiency. Build ROI frameworks that link marketing spend directly to lifetime value and EBITDA impact; challenge and reallocate budget from underperforming channels in real time.
• Partner with the group commercial partnerships finance department to identify and execute opportunities to shift volume to higher-margin providers and advise on low-ROI suppliers.
• Evaluate and prioritize capital expenditure requests. Ensure every CAPEX project delivers clear payback and margin accretion; maintain a rolling CAPEX forecast aligned with regulatory and scalability needs.

Our Offer

In return for your dedication and expertise, we offer a challenging career in a unique and dynamic environment. You will receive an attractive salary package with various extra-legal benefits such as a company car and performance bonus, as well as ample opportunities for growth and career development. Our headquarters are located in Aalst, between Brussels and Ghent.

As part of the Superbet Group, we at Napoleon Sports & Casino are unstoppable. Our ambitious growth plans offer employees exciting opportunities to contribute to the expansion and future of our company.

Stap binnen in de bruisende wereld van Napoleon Sports & Casino, waar we niet alleen het landschap van iGaming, sportsbetting en interactief entertainment vormgeven, maar ook de toekomst van carrières. Terwijl we als onderneming onze grenzen verleggen en nieuwe talenten verwelkomen, bereikt onze ambitie nieuwe hoogtes.

In for a thrill? Bekijk onze nieuwe uitdaging:

Als Operations Lead speel je een sleutelrol in het draaiende houden en continu verbeteren van onze Core Operations. In deze rol ben jij de drijvende kracht achter de dagelijkse operationele prestaties en zorg je ervoor dat onze belangrijkste customer journeys en operationele processen stabiel, efficiënt en voorspelbaar verlopen.

Je werkt nauw samen met verschillende interne teams en externe partners en zorgt voor een sterke operationele structuur rond onder andere payments, onboarding & access, KYC-processen, incident management, vendor governance en operationele projecten.

Met jouw gestructureerde aanpak en sterke ownership zorg je ervoor dat processen niet afhankelijk zijn van individuele personen, maar draaien op een duidelijke cadans, meetbare KPI’s en een sterke opvolging van acties.

Jouw Verantwoordelijkheden:

• Je bewaakt en optimaliseert de dagelijkse prestaties van onze payment flows, zowel voor deposits als withdrawals, en werkt actief aan het verminderen van failures en terugkerende issues.
• Je beheert escalaties met payment providers en andere externe partners en zorgt voor duidelijke opvolging, SLA’s en structurele verbeteringen.
• Je coördineert het volledige incident management proces, van triage en communicatie tot opvolging en post-incident reviews, en zorgt ervoor dat acties ook effectief worden afgerond.
• Je analyseert operationele data en vertaalt inzichten naar concrete verbeterinitiatieven die bijdragen aan stabielere en efficiëntere customer journeys.
• Je optimaliseert processen rond onboarding, login/access en KYC-verwerking, met focus op SLA’s, throughput en het verminderen van frictie voor klanten.
• Je werkt nauw samen met Product, Tech, Compliance en andere stakeholders om operationele verbeteringen te implementeren en te zorgen voor een vlotte operationele lancering van nieuwe processen of wijzigingen.
• Je beheert de samenwerking met externe partners en vendors, monitort hun prestaties en zorgt voor duidelijke escalatie- en opvolgingsprocessen.
• Je leidt operationele projecten en implementaties, bewaakt de voortgang en zorgt voor duidelijke scope, prioriteiten en opvolging van actiepunten.
• Je organiseert en leidt de wekelijkse operations reviews waarin KPI’s, incidenten, escalaties en verbeterinitiatieven worden opgevolgd.
• Je zorgt voor duidelijke documentatie, processen en runbooks zodat het team efficiënt en gestructureerd kan werken.
• Je coacht en ondersteunt de Operations Specialist en draagt bij aan een cultuur van ownership, samenwerking en continue verbetering binnen het operations team.

Jouw Winnaars Profiel:

• Minstens 3 jaar ervaring in operations binnen een hoog transactionele of gereguleerde omgeving (bijv. iGaming, fintech, payments of e-commerce)
• Ervaring met payment operations en PSP-ecosystemen
• Ervaring met incident management en root cause analysis
• Sterk analytisch vermogen en ervaring met het werken met operationele KPI’s
• Ervaring met het beheren van projecten, prioriteiten en operationele verbeterinitiatieven
• Sterke stakeholder management skills en ervaring met samenwerking met Tech, Product, Compliance en externe partners
• Proactieve mindset, ownership en het vermogen om gestructureerd te werken in een dynamische omgeving

Nice to haves:

• Ervaring met KYC-processen en compliancevereisten
• Kennis van tools zoals Zendesk of gelijkaardige serviceplatformen
• Interesse in of ervaring met operationele data en automatisering
• Ervaring in een omgeving waar operations nauw samenwerkt met Customer Service of VIP teams

Ons Aanbod:

In ruil voor jouw toewijding en expertise bieden we een uitdagende carrière in een unieke, dynamische omgeving. Bij ons krijg je een aantrekkelijk salarispakket met diverse extralegale voordelen zoals een bedrijfswagen, performance bonus, evenals ruime kansen en doorgroeimogelijkheden. Ons hoofdkantoor is gevestigd in Aalst, tussen Brussel en Gent.

Als onderdeel van de Superbet Group zijn we bij Napoleon Sports & Casino niet te stoppen. Onze ambitieuze groeiplannen bieden onze medewerkers uitdagende kansen om bij te dragen aan de uitbreiding en de toekomst van onze onderneming.

Step into the vibrant world of Napoleon Sports & Casino, where we’re not only shaping the landscape of iGaming, sports betting and interactive entertainment, but also the future of careers. As our company continues to grow and welcome new talent, our ambitions keep reaching new heights.

In for a thrill? Check out our new opportunity:

As an Operations Lead, you play a key role in keeping our Core Operations running smoothly while continuously improving how we work. In this role, you are the driving force behind our day-to-day operational performance, ensuring that our most important customer journeys and operational processes run in a stable, efficient and predictable way.

You work closely with various internal teams and external partners to build a strong operational structure around areas such as payments, onboarding & access, KYC processes, incident management, vendor governance and operational projects.

With your structured approach and strong sense of ownership, you ensure that processes do not depend on individual people, but instead run through a clear cadence, measurable KPIs and consistent follow-up on actions.

Your Responsibilities:

• Monitor and optimise the daily performance of our payment flows (both deposits and withdrawals), actively working to reduce failures and recurring issues.
• Manage escalations with payment providers and other external partners, ensuring clear follow-up, well-defined SLAs and structural improvements.
• Coordinate the full incident management process, from triage and communication to follow-up and post-incident reviews, ensuring actions are effectively completed.
• Analyse operational data and translate insights into concrete improvement initiatives that contribute to more stable and efficient customer journeys.
• Optimise processes around onboarding, login/access and KYC processing, with a focus on SLA adherence, throughput and reducing customer friction.
• Work closely with Product, Tech, Compliance and other stakeholders to implement operational improvements and ensure smooth operational launches of new processes or changes.
• Manage relationships with external partners and vendors, monitor their performance and maintain clear escalation and follow-up processes.
• Lead operational projects and implementations, ensuring clear scope, priorities and consistent follow-up on progress and action items.
• Organise and lead weekly operations reviews, where KPIs, incidents, escalations and improvement initiatives are tracked and discussed.
• Maintain clear documentation, processes and runbooks to ensure the team can work efficiently and in a structured way.
• Coach and support the Operations Specialist, contributing to a culture of ownership, collaboration and continuous improvement within the operations team.

Your Winning Profile:

• At least 3 years of experience in operations within a high-transaction or regulated environment (e.g. iGaming, fintech, payments or e-commerce).
• Experience with payment operations and PSP ecosystems.
• Experience with incident management and root cause analysis.
• Strong analytical skills and experience working with operational KPIs and performance metrics.
• Experience managing projects, priorities and operational improvement initiatives.
• Strong stakeholder management skills and experience collaborating with Tech, Product, Compliance and external partners.
• A proactive mindset, strong ownership and the ability to work in a structured way within a dynamic environment.

Nice to haves

• Experience with KYC processes and compliance requirements.
• Familiarity with tools such as Zendesk or similar service platforms.
• Interest in or experience with operational data and automation.
• Experience in an environment where Operations works closely with Customer Service or VIP teams.

Our Offer

In return for your dedication and expertise, we offer a challenging career in a unique and dynamic environment. You will receive an attractive salary package with various extra-legal benefits such as a company car and performance bonus, as well as ample opportunities for growth and career development. Our headquarters are located in Aalst, between Brussels and Ghent.

As part of the Superbet Group, we at Napoleon Sports & Casino are unstoppable. Our ambitious growth plans offer employees exciting opportunities to contribute to the expansion and future of our company.