To learn more about our Hiring Range System, please click this link.

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas, including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people. 

The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.

About this team and role:

Mozilla IT is seeking an outstanding engineer to support the ERP system daily and manage the delivery of NetSuite initiatives and business processes. The role is a key resource in the architecture, implementation, training, support, documentation, management, and providing of technical and functional assistance. Someone who enjoys working with different teams and determining the best solution to address their needs and make them more successful. Someone who is passionate about learning and innovation, loves to experiment to find the best way to solve customers’ problems. You will evaluate a business's needs and develop systems to meet them. Truly outstanding abilities and job history are required to solve the Business Systems challenges at Mozilla.

Mozilla IT is seeking a highly skilled and proactive NetSuite Application Engineer to join our IT team. This role involves managing our ERP ecosystem covering Financial planning, R2R, O2C, R2R, financial reporting, integrations and automatons., ensuring its optimal performance, and integrating it with other applications via middleware or custom Python scripts. The ideal candidate will be adept at both administrative tasks and technical development within NetSuite, contributing to a seamless and efficient system environment.

What you'll do:

• Plan, review, and revise functional configuration, customizations, automation and enhancements, system maintenance, and business process testing, which includes running custom fields, forms, records, workflows, searching and reporting, and user roles to support business requirements
• Build and maintain reporting, integrations, and automation workflows to improve data flow and operational efficiency
• Research and resolve issues, design new workflows
• Provide thought leadership in best practices and provide solutions
• Maintain knowledge of the latest technology and software for integration to improve the process and user interaction with the systems
• Lead new releases, test updates, and effectively roll out new features
• Ability to work in a rapidly changing environment
• Ability to communicate clearly and concisely; ability to lead discovery interviews to understand business problems and desired outcomes
• Ability to work independently with minimal guidance
• Act as liaison with Third-Party Vendor Support
• Provide internal, ongoing system/technical support to users
• Identify, evaluate, and recommend other key technologies required to support and improve the business process centered on the ERP ecosystem
• Provide reporting and partner with FP&A to deliver insights, improve data integrity, and streamline financial analysis
• Drive end-to-end Order-to-Cash (O2C) execution across billing, payments, and revenue operations

What you'll bring:

• Strong understanding of financial processes
• Minimum of three to five (3-5) years working with NetSuite, including experience in customizing, business operations, systems development, business systems interaction and integration, and hands-on support
• Direct experience with supporting and integrating NetSuite with Business Applications
• Strong knowledge of application integration technologies and using APIs
• Proven skills in SQL, JavaScript, and Excel formulas
• NetSuite Certifications; BS. in Engineering or Computer Science or equivalent experiences
• Excellent interpersonal and communication skills
• Excellent planning and project management skills; ability to effectively handle priorities to meet requirements and deadlines in a dynamic and fast-paced environment, while working on different projects simultaneously

What you’ll get:

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country-specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. varies by country)

About Mozilla 

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: D

#LI-DNI

Req ID: R3113

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas, including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people. 

The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.

About this team and role:

Mozilla IT is seeking an outstanding engineer to support the ERP system daily and manage the delivery of NetSuite initiatives and business processes. The role is a key resource in the architecture, implementation, training, support, documentation, management, and providing of technical and functional assistance. Someone who enjoys working with different teams and determining the best solution to address their needs and make them more successful. Someone who is passionate about learning and innovation, loves to experiment to find the best way to solve customers’ problems. You will evaluate a business's needs and develop systems to meet them. Truly outstanding abilities and job history are required to solve the Business Systems challenges at Mozilla.

Mozilla IT is seeking a highly skilled and proactive NetSuite Application Engineer to join our IT team. This role involves managing our ERP ecosystem covering Financial planning, R2R, O2C, R2R, financial reporting, integrations and automatons., ensuring its optimal performance, and integrating it with other applications via middleware or custom Python scripts. The ideal candidate will be adept at both administrative tasks and technical development within NetSuite, contributing to a seamless and efficient system environment.

What you'll do:

• Plan, review, and revise functional configuration, customizations, automation and enhancements, system maintenance, and business process testing, which includes running custom fields, forms, records, workflows, searching and reporting, and user roles to support business requirements
• Build and maintain reporting, integrations, and automation workflows to improve data flow and operational efficiency
• Research and resolve issues, design new workflows
• Provide thought leadership in best practices and provide solutions
• Maintain knowledge of the latest technology and software for integration to improve the process and user interaction with the systems
• Lead new releases, test updates, and effectively roll out new features
• Ability to work in a rapidly changing environment
• Ability to communicate clearly and concisely; ability to lead discovery interviews to understand business problems and desired outcomes
• Ability to work independently with minimal guidance
• Act as liaison with Third-Party Vendor Support
• Provide internal, ongoing system/technical support to users
• Identify, evaluate, and recommend other key technologies required to support and improve the business process centered on the ERP ecosystem
• Provide reporting and partner with FP&A to deliver insights, improve data integrity, and streamline financial analysis
• Drive end-to-end Order-to-Cash (O2C) execution across billing, payments, and revenue operations

What you'll bring:

• Strong understanding of financial processes
• Minimum of three to five (3-5) years working with NetSuite, including experience in customizing, business operations, systems development, business systems interaction and integration, and hands-on support
• Direct experience with supporting and integrating NetSuite with Business Applications
• Strong knowledge of application integration technologies and using APIs
• Proven skills in SQL, JavaScript, and Excel formulas
• NetSuite Certifications; BS. in Engineering or Computer Science or equivalent experiences
• Excellent interpersonal and communication skills
• Excellent planning and project management skills; ability to effectively handle priorities to meet requirements and deadlines in a dynamic and fast-paced environment, while working on different projects simultaneously

What you’ll get:

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country-specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. varies by country)

About Mozilla 

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: D

#LI-REMOTE

Req ID: R3113

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make groundbreaking brands like Firefox, the privacy-minded web browser. Now, with more than 200 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, privacy, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people.

The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.

About this team and role:

The Firefox Data Science team partners with Product and Engineering to grow usage of our flagship product: Firefox, the privacy-minded web browser. Our work informs prioritization, investment decisions, and the long-term growth strategy across Firefox.

The Senior Data Scientist will lead analytical support for a feature area to drive measurable user growth by framing ambiguous questions, designing measurement strategies, and delivering insights that shape product decisions. They will also contribute to the team's forecasting and growth modeling efforts, helping translate statistical models into actionable growth strategies. This role emphasizes judgment, communication, and influence, supported by strong technical execution.

What you’ll do:

• Own the analytical success for a feature area by defining north-star metrics, building datasets, establishing measurement strategies, and driving data-driven decisions
• Provide deep-dive and root-cause analyses to guide feature development, such as understanding what’s driving a metric change or opportunity sizing of new features
• Design and analyze experiments to understand feature impact, user behavior, and causal relationships
• Design measurement plans to evaluate new growth initiatives and validate assumptions over time
• Contribute to the team's statistical forecasting models and help translate model outputs into actionable growth plans
• Sit at the intersection between product, engineering, and leadership to advise, influence, support, and implement our product decisions
• Cultivate a culture of measurement and advocate for strong analytical standards and methodologies across the organization

What you’ll bring:

• 6+ years of experience in data science, analytics, or applied quantitative analysis, with a track record of influencing business decisions through data
• Advanced proficiency in SQL and Python for analysis, modeling, and validation
• Background in experimentation (A/B testing) and causal inference for product development
• Familiarity with time-series forecasting or statistical modeling techniques
• Experience communicating models and findings to senior leadership and cross-functional partners
• Ability to operate effectively in fast-paced environments with multiple viable options, delivering directional insights with clear rationale
• Commitment to our values:
• Welcoming differences
• Being relationship-minded
• Practicing responsible participation
• Having grit

What you’ll get:

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc.varies by country)

About Mozilla 

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: D

#LI-REMOTE

Req ID: R3100

To learn more about our Hiring Range System, please click this link.

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make groundbreaking brands like Firefox, the privacy-minded web browser. Now, with more than 200 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, privacy, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people.

The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.

About this team and role:

The Firefox Data Science team partners with Product and Engineering to grow usage of our flagship product: Firefox, the privacy-minded web browser. Our work informs prioritization, investment decisions, and the long-term growth strategy across Firefox.

The Senior Data Scientist will lead analytical support for a feature area to drive measurable user growth by framing ambiguous questions, designing measurement strategies, and delivering insights that shape product decisions. They will also contribute to the team's forecasting and growth modeling efforts, helping translate statistical models into actionable growth strategies. This role emphasizes judgment, communication, and influence, supported by strong technical execution.

What you’ll do:

• Own the analytical success for a feature area by defining north-star metrics, building datasets, establishing measurement strategies, and driving data-driven decisions
• Provide deep-dive and root-cause analyses to guide feature development, such as understanding what’s driving a metric change or opportunity sizing of new features
• Design and analyze experiments to understand feature impact, user behavior, and causal relationships
• Design measurement plans to evaluate new growth initiatives and validate assumptions over time
• Contribute to the team's statistical forecasting models and help translate model outputs into actionable growth plans
• Sit at the intersection between product, engineering, and leadership to advise, influence, support, and implement our product decisions
• Cultivate a culture of measurement and advocate for strong analytical standards and methodologies across the organization

What you’ll bring:

• 6+ years of experience in data science, analytics, or applied quantitative analysis, with a track record of influencing business decisions through data
• Advanced proficiency in SQL and Python for analysis, modeling, and validation
• Background in experimentation (A/B testing) and causal inference for product development
• Familiarity with time-series forecasting or statistical modeling techniques
• Experience communicating models and findings to senior leadership and cross-functional partners
• Ability to operate effectively in fast-paced environments with multiple viable options, delivering directional insights with clear rationale
• Commitment to our values:
• Welcoming differences
• Being relationship-minded
• Practicing responsible participation
• Having grit

What you’ll get:

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc.varies by country)

About Mozilla 

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: D

#LI-DNI

Req ID: R3100

To learn more about our Hiring Range System, please click this link.

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people. 

The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms. 

About this team and role:

The Firefox Monitor Engineering Team builds tools that help people understand and respond to data breaches. We notify users when their credentials appear in exposed datasets and empower them to take back control of their online privacy. We operate at scale, serving millions of users, and our work sits at the intersection of security, data privacy, and product engineering.

• Lead backend development in Node.js and TypeScript, building and maintaining server-side logic within a Next.js full-stack architecture
• Design, implement, and maintain integrations with external data sources such as Have I Been Pwned (HIBP) and other breach intelligence providers, with a focus on data privacy and security
• Build and maintain event-driven systems using Google Cloud Pub/Sub, and own cloud infrastructure on GCP ( GKE) and AWS (S3, SES)
• Own and evolve the data layer, including PostgreSQL schema design and query optimization using Knex, and Redis caching strategies
• Work closely with our SRE team to maintain and improve production environments, including monitoring and alerting with OpenTelemetry, Sentry, Prometheus, and Grafana
• Triage and resolve production issues, partnering with SRE and support teams to investigate incidents, address bug reports, and keep the application running reliably
• Periodically rotate into a Base Load Engineer (BLE) role, handling releases, dependency updates, and incoming work requests from customer support and other stakeholders
• Partner with and support the frontend team in their work with React, TypeScript, Next.js, and SCSS, ensuring backend systems, APIs, and data contracts meet their needs
• Partner with cross-functional teams to align on project goals, ensure seamless frontend-backend integration, and contribute to API design and evaluations
• Participate in code reviews to maintain high standards of code quality and system reliability
• Participate in security and privacy reviews, ensuring all data protection measures meet compliance standards

• 7+ years of experience in software development with a strong focus on backend technologies
• Deep expertise in Node.js and TypeScript, with experience building and leading backend engineering projects
• Proficiency with PostgreSQL and SQL query optimization; experience with query builders such as Knex is a plus
• Experience deploying and operating applications on Kubernetes
• Experience with GCP (Pub/Sub, Cloud Logging) with a solid understanding of DevOps and SRE collaboration
• Experience with Infrastructure as Code tools such as Terraform
• Experience with AWS (S3) or similar cloud storage services
• Hands-on experience with observability tooling including OpenTelemetry, Sentry, Prometheus, and Grafana
• Familiarity with Redis for caching and session management
• Experience with Next.js, React, and SCSS, with a willingness to contribute to full-stack development when needed
• Experience with modern testing practices including unit testing (Vitest), end-to-end testing (Playwright), and component testing
• Strong communication skills and ability to collaborate across engineering, product, and operations teams
• Experience mentoring junior engineers and driving technical excellence in code quality, testing, and process improvements

Bonus Points for experience with:

• Stripe or payment platform integrations
• Mozilla Fluent or other i18n/l10n frameworks
• Storybook for component-driven development
• Performance/load testing 
• Data breach intelligence or cybersecurity domain knowledge

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. - varies by country)

About Mozilla 

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: D

#LI-DNI

Req ID: R3082

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people. 

The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms. 

About this team and role:

The Firefox Monitor Engineering Team builds tools that help people understand and respond to data breaches. We notify users when their credentials appear in exposed datasets and empower them to take back control of their online privacy. We operate at scale, serving millions of users, and our work sits at the intersection of security, data privacy, and product engineering.

As a Senior Software Engineer on the Firefox Monitor team, you will be a core contributor to a modern, cloud-native Node.js/TypeScript full-stack application. This role spans feature development, infrastructure ownership, and application support. You'll own backend systems and integrations that keep users informed and protected, help maintain and evolve the cloud infrastructure the application runs on, and play an active role in keeping the service reliable and healthy in production. You'll do this while collaborating closely with frontend, SRE, and product teams to deliver reliable, privacy-first features.
What you’ll do: 

• Lead backend development in Node.js and TypeScript, building and maintaining server-side logic within a Next.js full-stack architecture
• Design, implement, and maintain integrations with external data sources such as Have I Been Pwned (HIBP) and other breach intelligence providers, with a focus on data privacy and security
• Build and maintain event-driven systems using Google Cloud Pub/Sub, and own cloud infrastructure on GCP ( GKE) and AWS (S3, SES)
• Own and evolve the data layer, including PostgreSQL schema design and query optimization using Knex, and Redis caching strategies
• Work closely with our SRE team to maintain and improve production environments, including monitoring and alerting with OpenTelemetry, Sentry, Prometheus, and Grafana
• Triage and resolve production issues, partnering with SRE and support teams to investigate incidents, address bug reports, and keep the application running reliably
• Periodically rotate into a Base Load Engineer (BLE) role, handling releases, dependency updates, and incoming work requests from customer support and other stakeholders
• Partner with and support the frontend team in their work with React, TypeScript, Next.js, and SCSS, ensuring backend systems, APIs, and data contracts meet their needs
• Partner with cross-functional teams to align on project goals, ensure seamless frontend-backend integration, and contribute to API design and evaluations
• Participate in code reviews to maintain high standards of code quality and system reliability
• Participate in security and privacy reviews, ensuring all data protection measures meet compliance standards

What you’ll bring: 

• 7+ years of experience in software development with a strong focus on backend technologies
• Deep expertise in Node.js and TypeScript, with experience building and leading backend engineering projects
• Proficiency with PostgreSQL and SQL query optimization; experience with query builders such as Knex is a plus
• Experience deploying and operating applications on Kubernetes
• Experience with GCP (Pub/Sub, Cloud Logging) with a solid understanding of DevOps and SRE collaboration
• Experience with Infrastructure as Code tools such as Terraform
• Experience with AWS (S3) or similar cloud storage services
• Hands-on experience with observability tooling including OpenTelemetry, Sentry, Prometheus, and Grafana
• Familiarity with Redis for caching and session management
• Experience with Next.js, React, and SCSS, with a willingness to contribute to full-stack development when needed
• Experience with modern testing practices including unit testing (Vitest), end-to-end testing (Playwright), and component testing
• Strong communication skills and ability to collaborate across engineering, product, and operations teams
• Experience mentoring junior engineers and driving technical excellence in code quality, testing, and process improvements

Bonus Points for experience with:

• Stripe or payment platform integrations
• Mozilla Fluent or other i18n/l10n frameworks
• Storybook for component-driven development
• Performance/load testing 
• Data breach intelligence or cybersecurity domain knowledge

What you’ll get:

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. - varies by country)

About Mozilla 

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: D

#LI-REMOTE

Req ID: R3082

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people. 

The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms. 

About this team and role:

As a Senior Data Engineer at Mozilla, you will be a key member of our Data Engineering team. This team manages the entire data lifecycle: ingesting and transforming raw data into reliable, high quality models that empower Mozillians to make data informed decisions. 

You’ll bridge the gap between our technical systems and our business needs, helping us build a better data platform while making sure the data itself is easy for other teams to use and trust. Recent platform improvements the team has driven include launching a data catalog, introducing data observability, and implementing a medallion architecture to ensure our data is reliable, accurate, and accessible. Check out the Data@Mozilla blog for more details on our work.

What you’ll do: 

• Build the pipes: You’ll build and manage our business data pipelines as well as transform Firefox telemetry data into structured high quality datasets Mozillians can rely on 
• Make data make sense: You’ll partner with data scientists, product, and marketing teams to turn complex datasets into the models and metrics that drive Mozilla’s decisions
• Be a guardian of data quality: You’ll ensure our datasets stay accurate and performant by using our observability tools to monitor quality and joining a weekly triage rotation to resolve data issues as they arise
• Evolve our platform: You’ll partner with other data engineers and platform engineers to improve how we work 
• Maintain data integrity: You’ll ensure our data governance and privacy policies are implemented and enforced across the tens of terabytes of data flowing through our systems daily

What you’ll bring: 

• Experience: At a minimum, 4 years of professional experience in data engineering
• Technical skills: Proficiency in SQL and Python, and an eagerness to integrate AI into data engineering workflows to help us scale
• Data modeling: Experience mapping complex business processes into extensible, analytical data models. You have a clear vision for long-term architecture but prefer an incremental approach that delivers immediate value while allowing our models to evolve.
• Strong software engineering fundamentals: You build modular, reusable code and efficient logic that remains performant when processing data at our scale
• Self directed execution: You are comfortable taking a high level goal and turning it into a plan. You have a track record of owning projects from start to finish, managing your own blockers, and keeping your team in the loop.
• Collaborative spirit: You possess strong communication skills and the ability to work effectively with a distributed team across different time zones.
• Our team requires skills in a variety of domains. You should have proficiency in one or more of the areas listed below, and be interested in learning about the others:
• A track record of recommending and implementing new data collection methods to improve data model quality
• You have used data to answer specific questions and guide company decisions.
• You have experience with cloud distributed systems (we use GCP) including distributed databases, message queues or batch / stream processing
• You ensure data is safe to depend on through smart orchestration, error handling, and idempotency
• Commitment to our values:
• Welcoming differences
• Being relationship-minded
• Practicing responsible participation
• Having grit

What you’ll get:

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. - varies by country)

About Mozilla 

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: D

#LI-REMOTE

Req ID: R3080

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make groundbreaking brands like Firefox, the privacy-minded web browser. Now, with more than 200 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, privacy, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people.

The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.

About this team and role:

The Firefox Data Science team partners with Product and Engineering to grow usage of our flagship product: Firefox, the privacy-minded web browser. Our work informs prioritization, investment decisions, and the long-term growth strategy across Firefox.

This Staff Data Scientist will own the analytical strategy for a major product area: identifying the right questions, defining how success is measured, and driving decisions that shape Firefox’s growth trajectory. You will be a strategic partner to product and engineering leadership: framing problems, designing measurement approaches, and translating data into clear recommendations that influence roadmap and resource allocation. You will also raise the analytical bar across the team by establishing frameworks, mentoring other data scientists, and setting standards for how we measure and learn. This role requires the judgment to know which problems matter most, the technical depth to solve them rigorously, and the influence to ensure the work drives action.

What you’ll do:

• Own the analytical strategy for a product area: identifying the highest-leverage questions, defining the measurement framework, and ensuring data-driven decisions
• Serve as a strategic partner to product and engineering leadership, translating ambiguous business problems into analytical approaches and clear, actionable recommendations
• Define north-star metrics and measurement strategies to set goals, evaluate progress, and make trade-offs
• Design and oversee experiments and causal analyses, ensuring methodological rigor and that results drive real product decisions
• Develop and maintain a deep understanding of user growth dynamics: how acquisition, activation, and retention interact to drive growth, and use that understanding to diagnose metric movements, explain trends to leadership, and anticipate emerging risks or opportunities
• Contribute and own areas of the team’s forecasting and growth modeling efforts, helping translate statistical models into actionable growth strategies
• Mentor and elevate other data scientists through code review, methodology guidance, and establishing reusable analytical frameworks
• Represent data science in cross-functional forums, making the case for what the data shows even when it challenges prevailing assumptions
• Drive alignment across data science, data engineering, and product on shared priorities like data quality, metric definitions, and instrumentation

What you’ll bring:

• 8+ years of experience in data science, analytics, or applied quantitative analysis, with a track record of shaping product strategy through data
• Demonstrated ability to lead complex, cross-functional analytical initiatives from problem framing through stakeholder alignment to decision
• Deep expertise in experimentation (A/B testing) and causal inference, with strong judgment about when each method applies and what conclusions they support
• Advanced proficiency in SQL and Python for analysis, modeling, and validation
• Experience defining and owning product metrics that teams actually use to make decisions
• Strong opinions, loosely held: you can take a position on what the data says, advocate for it clearly, and update when the evidence changes
• Track record of mentoring or technically leading other data scientists
• Commitment to our values:
• Welcoming differences
• Being relationship-minded
• Practicing responsible participation
• Having grit

What you’ll get:

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc.varies by country)

About Mozilla 

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: C

#LI-REMOTE

Req ID: R3103

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people. 

The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms. 

About this team and role:

The Firefox User Research team champions human-centered exploration of complex problems, using evidence, data, and insight to drive decision-making. We use quantitative and qualitative research to understand business needs and uncover user insights that inform product and design strategy.

As a Staff Quantitative User Researcher, you’ll lead strategic and tactical quantitative studies, working with product managers, designers, engineers, data scientists, product marketers, and fellow researchers. You’ll apply quantitative methods to scientifically understand users’ experiences, needs, motivations, and behaviors at scale, translating those findings into clear, actionable insights that shape roadmaps and strategies.

What you’ll do:

• Own strategic, end-to-end quantitative research initiatives from scoping business needs and designing surveys to synthesizing data and communicating actionable recommendations to influence product decisions.
• Partner cross-functionally at a strategic level with product, design, engineering, data science, and marketing to develop a research roadmap, identify high-impact research opportunities, and align insights to business priorities.
• Champion user-centered decision-making by embedding quantitative research into product strategy, advocating for user needs, and influencing leaders across functions.
• Analyze and translate complex data sources (e.g., surveys, behavioral data, and market intelligence) to build cohesive, evidence-based perspectives on user experience and audience insights.
• Help elevate the quantitative research practice by mentoring peers, refining methods and tools, and scaling approaches that increase the visibility and impact of user insights across Firefox.

What you’ll bring: 

• 7+ years of experience in a user, product, or market research setting or similar, with a strong focus on quantitative research.
• Extensive experience leading survey research across the product development lifecycle, using quantitative insights to measure and influence product and business decisions.
• Deep expertise in empirical survey methods (e.g., planning, sampling, weighting, statistical analysis) and applications (e.g., product needs, audience understanding, tracking studies, concept testing, panel surveys, intercept surveys).
• Highly proficient in R for statistical programming and analyzing survey data. 
• Experience using SQL to integrate behavioral data with survey responses to tell a cohesive user-focused story.
• Demonstrated ability to craft compelling narratives using quantitative data and visualizations.
• Demonstrated success operating in fast-paced, agile environments, adapting to shifting priorities while maintaining research impact.
• Experience collaborating with qualitative researchers to enable mixed methods research designs and roadmaps. Hands-on qualitative research experience is a bonus.
• Strong judgment in balancing research depth and speed, delivering insights that are both actionable and impactful for product and business decisions.
• Collaborative and influential communicator, skilled at building partnerships with cross-functional teams and driving alignment through evidence-based insights.
• Commitment to our values:
• Welcoming differences
• Being relationship-minded
• Practicing responsible participation
• Having grit

What you’ll get:

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. - varies by country)

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: C

#LI-REMOTE

Req ID: R3054

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people. 

The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms. 

About this team and role:

The Firefox User Research team champions human-centered exploration of complex problems, using evidence, data, and insight to drive decision-making. We use quantitative and qualitative research to understand business needs and uncover user insights that inform product and design strategy.

As a Senior Staff Quantitative User Researcher, you’ll lead both strategic and tactical quantitative studies in close partnership with product managers, designers, engineers, marketers, data scientists, and fellow researchers. You’ll apply quantitative methods to scientifically understand users’ experiences, needs, motivations, and behaviors at scale, translating those findings into clear, actionable insights that shape roadmaps and strategies.

What you’ll do: 

• Own strategic quantitative research initiatives from scoping business needs and designing surveys to synthesizing data and communicating actionable recommendations to influence product decisions.
• Utilize a variety of research methods to embed quantitative insights into the end-to-end product development lifecycle (e.g., discovery opportunity sizing, prioritization, concept testing, tracking and measurement after launch). 
• Partner cross-functionally at a strategic level with product, design, engineering, data science, and marketing to develop and own a research roadmap, identify high-impact research opportunities, and align insights to business priorities.
• Analyze and translate complex data sources (e.g., surveys, behavioral data, and market intelligence) to build cohesive, evidence-based perspectives that guide product decisions.
• Champion user-centered decision-making by embedding research into product strategy, advocating for user needs, and influencing leaders across functions.
• Elevate the quantitative practice by mentoring peers, refining methods and tools, and scaling approaches that increase the visibility and impact of user insights across Firefox.

What you’ll bring: 

• 8+ years of experience in user research, product research, or an applied research setting or similar, with a strong focus on quantitative research.
• Extensive experience leading survey research across multiple phases of the product development lifecycle, using quantitative insights to influence product decisions.
• Deep expertise in empirical survey methods (e.g., planning, sampling, weighting, statistical analysis) and applications (e.g., discovery, product needs, prioritization, concept testing, panel surveys, intercept surveys, write-in analysis, post-release measurement).
• Highly proficient in R for statistical programming and analyzing survey data. 
• Extensive hands-on experience manipulating behavioral data using SQL and integrating into survey methods to tell a cohesive user-focused story.
• Demonstrated ability to craft compelling narratives using quantitative data and visualizations.
• Demonstrated success operating in fast-paced, agile environments, adapting to shifting priorities while maintaining research impact.
• Strong judgment in balancing research depth and speed, delivering insights that are both actionable and impactful for product and business decisions.
• Hands-on experience with mixed methods and qualitative research, able to collaborate with qualitative researchers to enable mixed methods research designs and roadmaps. 
• Collaborative and influential communicator, skilled at building partnerships with cross-functional teams and driving alignment through evidence-based insights.
• Experienced in supporting iterative, user-centered product development, ensuring research continuously informs design and strategy.
• Commitment to our values:
• Welcoming differences
• Being relationship-minded
• Practicing responsible participation
• Having grit

What you’ll get:

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. - varies by country)

About Mozilla 

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: C

#LI-REMOTE

Req ID: R3069

To learn more about our Hiring Range System, please click this link.

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make groundbreaking brands like Firefox, the privacy-minded web browser. Now, with more than 200 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, privacy, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people.

The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.

About this team and role:

The Firefox Data Science team partners with Product and Engineering to grow usage of our flagship product: Firefox, the privacy-minded web browser. Our work informs prioritization, investment decisions, and the long-term growth strategy across Firefox.

This Staff Data Scientist will own the analytical strategy for a major product area: identifying the right questions, defining how success is measured, and driving decisions that shape Firefox’s growth trajectory. You will be a strategic partner to product and engineering leadership: framing problems, designing measurement approaches, and translating data into clear recommendations that influence roadmap and resource allocation. You will also raise the analytical bar across the team by establishing frameworks, mentoring other data scientists, and setting standards for how we measure and learn. This role requires the judgment to know which problems matter most, the technical depth to solve them rigorously, and the influence to ensure the work drives action.

What you’ll do:

• Own the analytical strategy for a product area: identifying the highest-leverage questions, defining the measurement framework, and ensuring data-driven decisions
• Serve as a strategic partner to product and engineering leadership, translating ambiguous business problems into analytical approaches and clear, actionable recommendations
• Define north-star metrics and measurement strategies to set goals, evaluate progress, and make trade-offs
• Design and oversee experiments and causal analyses, ensuring methodological rigor and that results drive real product decisions
• Develop and maintain a deep understanding of user growth dynamics: how acquisition, activation, and retention interact to drive growth, and use that understanding to diagnose metric movements, explain trends to leadership, and anticipate emerging risks or opportunities
• Contribute and own areas of the team’s forecasting and growth modeling efforts, helping translate statistical models into actionable growth strategies
• Mentor and elevate other data scientists through code review, methodology guidance, and establishing reusable analytical frameworks
• Represent data science in cross-functional forums, making the case for what the data shows even when it challenges prevailing assumptions
• Drive alignment across data science, data engineering, and product on shared priorities like data quality, metric definitions, and instrumentation

What you’ll bring:

• 8+ years of experience in data science, analytics, or applied quantitative analysis, with a track record of shaping product strategy through data
• Demonstrated ability to lead complex, cross-functional analytical initiatives from problem framing through stakeholder alignment to decision
• Deep expertise in experimentation (A/B testing) and causal inference, with strong judgment about when each method applies and what conclusions they support
• Advanced proficiency in SQL and Python for analysis, modeling, and validation
• Experience defining and owning product metrics that teams actually use to make decisions
• Strong opinions, loosely held: you can take a position on what the data says, advocate for it clearly, and update when the evidence changes
• Track record of mentoring or technically leading other data scientists
• Commitment to our values:
• Welcoming differences
• Being relationship-minded
• Practicing responsible participation
• Having grit

What you’ll get:

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc.varies by country)

About Mozilla 

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: C

#LI-DNI

Req ID: R3103

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people. 

The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms. 

About this team and role:

The Firefox User Research team champions human-centered exploration of complex problems, using evidence, data, and insight to drive decision-making. We use quantitative and qualitative research to understand business needs and uncover user insights that inform product and design strategy.

As a Staff Quantitative User Researcher, you’ll lead strategic and tactical quantitative studies, working with product managers, designers, engineers, data scientists, product marketers, and fellow researchers. You’ll apply quantitative methods to scientifically understand users’ experiences, needs, motivations, and behaviors at scale, translating those findings into clear, actionable insights that shape roadmaps and strategies.

What you’ll do:

• Own strategic, end-to-end quantitative research initiatives from scoping business needs and designing surveys to synthesizing data and communicating actionable recommendations to influence product decisions.
• Partner cross-functionally at a strategic level with product, design, engineering, data science, and marketing to develop a research roadmap, identify high-impact research opportunities, and align insights to business priorities.
• Champion user-centered decision-making by embedding quantitative research into product strategy, advocating for user needs, and influencing leaders across functions.
• Analyze and translate complex data sources (e.g., surveys, behavioral data, and market intelligence) to build cohesive, evidence-based perspectives on user experience and audience insights.
• Help elevate the quantitative research practice by mentoring peers, refining methods and tools, and scaling approaches that increase the visibility and impact of user insights across Firefox.

What you’ll bring: 

• 7+ years of experience in a user, product, or market research setting or similar, with a strong focus on quantitative research.
• Extensive experience leading survey research across the product development lifecycle, using quantitative insights to measure and influence product and business decisions.
• Deep expertise in empirical survey methods (e.g., planning, sampling, weighting, statistical analysis) and applications (e.g., product needs, audience understanding, tracking studies, concept testing, panel surveys, intercept surveys).
• Highly proficient in R for statistical programming and analyzing survey data. 
• Experience using SQL to integrate behavioral data with survey responses to tell a cohesive user-focused story.
• Demonstrated ability to craft compelling narratives using quantitative data and visualizations.
• Demonstrated success operating in fast-paced, agile environments, adapting to shifting priorities while maintaining research impact.
• Experience collaborating with qualitative researchers to enable mixed methods research designs and roadmaps. Hands-on qualitative research experience is a bonus.
• Strong judgment in balancing research depth and speed, delivering insights that are both actionable and impactful for product and business decisions.
• Collaborative and influential communicator, skilled at building partnerships with cross-functional teams and driving alignment through evidence-based insights.
• Commitment to our values:
• Welcoming differences
• Being relationship-minded
• Practicing responsible participation
• Having grit

What you’ll get:

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. - varies by country)

About Mozilla 

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: C

#LI-REMOTE

Req ID: R3054

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people. 

The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms. 

About this team and role:

The Firefox Monitor Engineering Team builds tools that help people understand and respond to data breaches. We notify users when their credentials appear in exposed datasets and empower them to take back control of their online privacy. We operate at scale, serving millions of users, and our work sits at the intersection of security, data privacy, and product engineering.

• Lead backend development in Node.js and TypeScript, building and maintaining server-side logic within a Next.js full-stack architecture
• Design, implement, and maintain integrations with external data sources such as Have I Been Pwned (HIBP) and other breach intelligence providers, with a focus on data privacy and security
• Build and maintain event-driven systems using Google Cloud Pub/Sub, and own cloud infrastructure on GCP ( GKE) and AWS (S3, SES)
• Own and evolve the data layer, including PostgreSQL schema design and query optimization using Knex, and Redis caching strategies
• Work closely with our SRE team to maintain and improve production environments, including monitoring and alerting with OpenTelemetry, Sentry, Prometheus, and Grafana
• Triage and resolve production issues, partnering with SRE and support teams to investigate incidents, address bug reports, and keep the application running reliably
• Periodically rotate into a Base Load Engineer (BLE) role, handling releases, dependency updates, and incoming work requests from customer support and other stakeholders
• Partner with and support the frontend team in their work with React, TypeScript, Next.js, and SCSS, ensuring backend systems, APIs, and data contracts meet their needs
• Partner with cross-functional teams to align on project goals, ensure seamless frontend-backend integration, and contribute to API design and evaluations
• Participate in code reviews to maintain high standards of code quality and system reliability
• Participate in security and privacy reviews, ensuring all data protection measures meet compliance standards

• 7+ years of experience in software development with a strong focus on backend technologies
• Deep expertise in Node.js and TypeScript, with experience building and leading backend engineering projects
• Proficiency with PostgreSQL and SQL query optimization; experience with query builders such as Knex is a plus
• Experience deploying and operating applications on Kubernetes
• Experience with GCP (Pub/Sub, Cloud Logging) with a solid understanding of DevOps and SRE collaboration
• Experience with Infrastructure as Code tools such as Terraform
• Experience with AWS (S3) or similar cloud storage services
• Hands-on experience with observability tooling including OpenTelemetry, Sentry, Prometheus, and Grafana
• Familiarity with Redis for caching and session management
• Experience with Next.js, React, and SCSS, with a willingness to contribute to full-stack development when needed
• Experience with modern testing practices including unit testing (Vitest), end-to-end testing (Playwright), and component testing
• Strong communication skills and ability to collaborate across engineering, product, and operations teams
• Experience mentoring junior engineers and driving technical excellence in code quality, testing, and process improvements

Bonus Points for experience with:

• Stripe or payment platform integrations
• Mozilla Fluent or other i18n/l10n frameworks
• Storybook for component-driven development
• Performance/load testing 
• Data breach intelligence or cybersecurity domain knowledge

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. - varies by country)

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: D

#LI-REMOTE

Req ID: R3082

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people. 

The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms. 

About this team and role:

As a Senior Data Engineer at Mozilla, you will be a key member of our Data Engineering team. This team manages the entire data lifecycle: ingesting and transforming raw data into reliable, high quality models that empower Mozillians to make data informed decisions. 

You’ll bridge the gap between our technical systems and our business needs, helping us build a better data platform while making sure the data itself is easy for other teams to use and trust. Recent platform improvements the team has driven include launching a data catalog, introducing data observability, and implementing a medallion architecture to ensure our data is reliable, accurate, and accessible. Check out the Data@Mozilla blog for more details on our work.

What you’ll do: 

• Build the pipes: You’ll build and manage our business data pipelines as well as transform Firefox telemetry data into structured high quality datasets Mozillians can rely on 
• Make data make sense: You’ll partner with data scientists, product, and marketing teams to turn complex datasets into the models and metrics that drive Mozilla’s decisions
• Be a guardian of data quality: You’ll ensure our datasets stay accurate and performant by using our observability tools to monitor quality and joining a weekly triage rotation to resolve data issues as they arise
• Evolve our platform: You’ll partner with other data engineers and platform engineers to improve how we work 
• Maintain data integrity: You’ll ensure our data governance and privacy policies are implemented and enforced across the tens of terabytes of data flowing through our systems daily

What you’ll bring: 

• Experience: At a minimum, 4 years of professional experience in data engineering
• Technical skills: Proficiency in SQL and Python, and an eagerness to integrate AI into data engineering workflows to help us scale
• Data modeling: Experience mapping complex business processes into extensible, analytical data models. You have a clear vision for long-term architecture but prefer an incremental approach that delivers immediate value while allowing our models to evolve.
• Strong software engineering fundamentals: You build modular, reusable code and efficient logic that remains performant when processing data at our scale
• Self directed execution: You are comfortable taking a high level goal and turning it into a plan. You have a track record of owning projects from start to finish, managing your own blockers, and keeping your team in the loop.
• Collaborative spirit: You possess strong communication skills and the ability to work effectively with a distributed team across different time zones.
• Our team requires skills in a variety of domains. You should have proficiency in one or more of the areas listed below, and be interested in learning about the others:
• A track record of recommending and implementing new data collection methods to improve data model quality
• You have used data to answer specific questions and guide company decisions.
• You have experience with cloud distributed systems (we use GCP) including distributed databases, message queues or batch / stream processing
• You ensure data is safe to depend on through smart orchestration, error handling, and idempotency
• Commitment to our values:
• Welcoming differences
• Being relationship-minded
• Practicing responsible participation
• Having grit

What you’ll get:

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. - varies by country)

About Mozilla 

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: D

#LI-REMOTE

Req ID: R3080

To learn more about our Hiring Range System, please click this link.

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people. 

The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms. 

About this team and role:

As a Senior Data Engineer at Mozilla, you will be a key member of our Data Engineering team. This team manages the entire data lifecycle: ingesting and transforming raw data into reliable, high quality models that empower Mozillians to make data informed decisions. 

You’ll bridge the gap between our technical systems and our business needs, helping us build a better data platform while making sure the data itself is easy for other teams to use and trust. Recent platform improvements the team has driven include launching a data catalog, introducing data observability, and implementing a medallion architecture to ensure our data is reliable, accurate, and accessible. Check out the Data@Mozilla blog for more details on our work.

What you’ll do: 

• Build the pipes: You’ll build and manage our business data pipelines as well as transform Firefox telemetry data into structured high quality datasets Mozillians can rely on 
• Make data make sense: You’ll partner with data scientists, product, and marketing teams to turn complex datasets into the models and metrics that drive Mozilla’s decisions
• Be a guardian of data quality: You’ll ensure our datasets stay accurate and performant by using our observability tools to monitor quality and joining a weekly triage rotation to resolve data issues as they arise
• Evolve our platform: You’ll partner with other data engineers and platform engineers to improve how we work 
• Maintain data integrity: You’ll ensure our data governance and privacy policies are implemented and enforced across the tens of terabytes of data flowing through our systems daily

What you’ll bring: 

• Experience: At a minimum, 4 years of professional experience in data engineering
• Technical skills: Proficiency in SQL and Python, and an eagerness to integrate AI into data engineering workflows to help us scale
• Data modeling: Experience mapping complex business processes into extensible, analytical data models. You have a clear vision for long-term architecture but prefer an incremental approach that delivers immediate value while allowing our models to evolve.
• Strong software engineering fundamentals: You build modular, reusable code and efficient logic that remains performant when processing data at our scale
• Self directed execution: You are comfortable taking a high level goal and turning it into a plan. You have a track record of owning projects from start to finish, managing your own blockers, and keeping your team in the loop.
• Collaborative spirit: You possess strong communication skills and the ability to work effectively with a distributed team across different time zones.
• Our team requires skills in a variety of domains. You should have proficiency in one or more of the areas listed below, and be interested in learning about the others:
• A track record of recommending and implementing new data collection methods to improve data model quality
• You have used data to answer specific questions and guide company decisions.
• You have experience with cloud distributed systems (we use GCP) including distributed databases, message queues or batch / stream processing
• You ensure data is safe to depend on through smart orchestration, error handling, and idempotency
• Commitment to our values:
• Welcoming differences
• Being relationship-minded
• Practicing responsible participation
• Having grit

What you’ll get:

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. - varies by country)

About Mozilla 

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: D

#LI-DNI

Req ID: R3080

To learn more about our Hiring Range System, please click this link.

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people. 

The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms. 

About this team and role:

The Firefox User Research team champions human-centered exploration of complex problems, using evidence, data, and insight to drive decision-making. We use quantitative and qualitative research to understand business needs and uncover user insights that inform product and design strategy.

As a Senior Staff Quantitative User Researcher, you’ll lead both strategic and tactical quantitative studies in close partnership with product managers, designers, engineers, marketers, data scientists, and fellow researchers. You’ll apply quantitative methods to scientifically understand users’ experiences, needs, motivations, and behaviors at scale, translating those findings into clear, actionable insights that shape roadmaps and strategies.

What you’ll do: 

• Own strategic quantitative research initiatives from scoping business needs and designing surveys to synthesizing data and communicating actionable recommendations to influence product decisions.
• Utilize a variety of research methods to embed quantitative insights into the end-to-end product development lifecycle (e.g., discovery opportunity sizing, prioritization, concept testing, tracking and measurement after launch). 
• Partner cross-functionally at a strategic level with product, design, engineering, data science, and marketing to develop and own a research roadmap, identify high-impact research opportunities, and align insights to business priorities.
• Analyze and translate complex data sources (e.g., surveys, behavioral data, and market intelligence) to build cohesive, evidence-based perspectives that guide product decisions.
• Champion user-centered decision-making by embedding research into product strategy, advocating for user needs, and influencing leaders across functions.
• Elevate the quantitative practice by mentoring peers, refining methods and tools, and scaling approaches that increase the visibility and impact of user insights across Firefox.

What you’ll bring: 

• 8+ years of experience in user research, product research, or an applied research setting or similar, with a strong focus on quantitative research.
• Extensive experience leading survey research across multiple phases of the product development lifecycle, using quantitative insights to influence product decisions.
• Deep expertise in empirical survey methods (e.g., planning, sampling, weighting, statistical analysis) and applications (e.g., discovery, product needs, prioritization, concept testing, panel surveys, intercept surveys, write-in analysis, post-release measurement).
• Highly proficient in R for statistical programming and analyzing survey data. 
• Extensive hands-on experience manipulating behavioral data using SQL and integrating into survey methods to tell a cohesive user-focused story.
• Demonstrated ability to craft compelling narratives using quantitative data and visualizations.
• Demonstrated success operating in fast-paced, agile environments, adapting to shifting priorities while maintaining research impact.
• Strong judgment in balancing research depth and speed, delivering insights that are both actionable and impactful for product and business decisions.
• Hands-on experience with mixed methods and qualitative research, able to collaborate with qualitative researchers to enable mixed methods research designs and roadmaps. 
• Collaborative and influential communicator, skilled at building partnerships with cross-functional teams and driving alignment through evidence-based insights.
• Experienced in supporting iterative, user-centered product development, ensuring research continuously informs design and strategy.
• Commitment to our values:
• Welcoming differences
• Being relationship-minded
• Practicing responsible participation
• Having grit

What you’ll get:

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. - varies by country)

About Mozilla 

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: C

#LI-DNI

Req ID: R3069

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people. 

The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms. 

About this team and role:

The Firefox User Research team champions human-centered exploration of complex problems, using evidence, data, and insight to drive decision-making. We use quantitative and qualitative research to understand business needs and uncover user insights that inform product and design strategy.

As a Senior Staff Quantitative User Researcher, you’ll lead both strategic and tactical quantitative studies in close partnership with product managers, designers, engineers, marketers, data scientists, and fellow researchers. You’ll apply quantitative methods to scientifically understand users’ experiences, needs, motivations, and behaviors at scale, translating those findings into clear, actionable insights that shape roadmaps and strategies.

What you’ll do: 

• Own strategic quantitative research initiatives from scoping business needs and designing surveys to synthesizing data and communicating actionable recommendations to influence product decisions.
• Utilize a variety of research methods to embed quantitative insights into the end-to-end product development lifecycle (e.g., discovery opportunity sizing, prioritization, concept testing, tracking and measurement after launch). 
• Partner cross-functionally at a strategic level with product, design, engineering, data science, and marketing to develop and own a research roadmap, identify high-impact research opportunities, and align insights to business priorities.
• Analyze and translate complex data sources (e.g., surveys, behavioral data, and market intelligence) to build cohesive, evidence-based perspectives that guide product decisions.
• Champion user-centered decision-making by embedding research into product strategy, advocating for user needs, and influencing leaders across functions.
• Elevate the quantitative practice by mentoring peers, refining methods and tools, and scaling approaches that increase the visibility and impact of user insights across Firefox.

What you’ll bring: 

• 8+ years of experience in user research, product research, or an applied research setting or similar, with a strong focus on quantitative research.
• Extensive experience leading survey research across multiple phases of the product development lifecycle, using quantitative insights to influence product decisions.
• Deep expertise in empirical survey methods (e.g., planning, sampling, weighting, statistical analysis) and applications (e.g., discovery, product needs, prioritization, concept testing, panel surveys, intercept surveys, write-in analysis, post-release measurement).
• Highly proficient in R for statistical programming and analyzing survey data. 
• Extensive hands-on experience manipulating behavioral data using SQL and integrating into survey methods to tell a cohesive user-focused story.
• Demonstrated ability to craft compelling narratives using quantitative data and visualizations.
• Demonstrated success operating in fast-paced, agile environments, adapting to shifting priorities while maintaining research impact.
• Strong judgment in balancing research depth and speed, delivering insights that are both actionable and impactful for product and business decisions.
• Hands-on experience with mixed methods and qualitative research, able to collaborate with qualitative researchers to enable mixed methods research designs and roadmaps. 
• Collaborative and influential communicator, skilled at building partnerships with cross-functional teams and driving alignment through evidence-based insights.
• Experienced in supporting iterative, user-centered product development, ensuring research continuously informs design and strategy.
• Commitment to our values:
• Welcoming differences
• Being relationship-minded
• Practicing responsible participation
• Having grit

What you’ll get:

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. - varies by country)

About Mozilla 

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: C

#LI-REMOTE

Req ID: R3069

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Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people. 

The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms. 

About this team and role:

Mozilla is looking for an Incident Responder to monitor and mitigate attacks across Mozilla’s products and services. In this position, you will be a part of a flexible team responsible for handling security incidents. As such, you’ll need to have years of practical security experience and knowledge of the state of the art for detecting and responding to attacks. You’ll be someone Mozillians across the company depend on and trust to respond quickly and effectively in a crunch, with the outstanding communication and collaboration skills needed to work in partnership with diverse stakeholders. Most importantly, you will become a critical member of the team responsible for ensuring the integrity of Mozilla’s products and for keeping Mozilla’s users safe, within a company dedicated to building a more secure internet.

What you’ll do:

• Identify and respond to security incidents on a global scale.
• Act as an incident commander to drive incidents through the entire response lifecycle.
• Design and maintain a portfolio of security alerts, automated actions, playbooks and escalation workflows in support of a high-performing 24/7 incident response capability.
• Conduct threat hunting activities, anticipate future threats, and maintain forward-thinking strategies for tools/technology/processes that combat sophisticated threat actors.
• Research threat intelligence reports, triage and manage resulting workflows.
• Partner with key stakeholders and communicate effectively to maintain a continuously improving feedback loop of preparation, identification, analysis, containment, and post mortem activities.
• Participate in on-call rotation.

What you’ll bring:

• 5+ years of demonstrated ability managing security incidents at a global scale and/or experience working in Security Operations Centers (SOC), Product Security Incident Response Teams (PSIRT), and Computer Security Incident Response Teams (CSIRT).
• Expertise with security information and event management (SIEM) systems (eg. ELK, Google BigQuery, Splunk, etc.). Splunk proficiency is preferred.
• Expertise with integrating and leveraging threat intelligence for detection engineering.
• Expertise with security orchestration and automation (SOAR) platforms such as Tines or Splunk SOAR.
• Superb communication and leadership capacity; ability to partner effectively with diverse company stakeholders.
• Real-world experience in software development and/or engineering operations for consumer products and services; B.S. in a technology-focused field is helpful.
• Practical experience working with cloud technologies (eg. Google Cloud Platform, Amazon Web Services, Heroku, Microsoft Azure, etc.).

Competencies

• Ownership and Accountability
• Autonomy
• High Level of Integrity
• Clear Communication
• Creative Problem Solver
• Passionate about Security

What you’ll get:

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. - varies by country)

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: C

#LI-DNI

Req ID: R2954