About us

At Modulr, our vision is a world where all businesses are powered by embedded payments. Modulr enables businesses, from SMEs to Enterprise, initially across the UK and Europe, to efficiently pay-in, collect and disburse funds instantly via a range of payment schemes, accounts, and card products. 
 We have created an industry-leading API platform with comprehensive online tools and access, to meet the demands of daily business payments. We have two routes to the market. Our Core Business Payments product allows customers in any sector to connect to us and our expanding network of accounting and payroll platforms, including Sage, Xero, BrightPay and IRIS to automate payments. Our Vertical Solutions targets a growing range of industry verticals which directly connect their IT platforms to our APIs and webhooks. We solve complex payment problems for hundreds of clients in a range of industries, including Travel, Lending, Wage Advance, and Investment & Wealth. 
 
We are deeply integrated into the payment ecosystem. Across the UK and Europe our payment network connectivity includes FPS, BACS, CHAPS, Open Banking, SEPA, SWIFT and account issuance in multiple currencies. Modulr holds settlement accounts at the Bank of England. We are a principal member of Visa and Mastercard schemes across UK and Europe. Our regulatory permissions and governance structure are the foundations of our business. We are regulated and supervised as an Authorised Electronic Money Institution (AEMI) in the UK by the Financial Conduct Authority and in the Netherlands by De Nederlandsche Bank. Modulr now has over 400 employees across London, Edinburgh, Amsterdam, Mumbai and the US.

Modulr values 

• Building the extraordinary; going that extra mile.
• Owning the opportunity; be passionate and proud of the time you invest.
• Move at pace; reach goals faster whilst supported on your career journey.
• Achieve it together, working collaboratively and being a Modulite.

Key Responsibilities

• Conduct periodic and event-driven Customer Due Diligence (CDD) refreshes for both individual and corporate clients, including screening and reviewing for adverse media, sanctions, and Politically Exposed Persons (PEP) profiles.
• Review and update customer records in accordance with FCA guidelines, EU/UK AML directives, and internal risk policies.
• Collect, verify, and assess KYC documentation (e.g., ID, address proof, ownership structures).
• Perform sanctions, PEP, and adverse media screening; escalate any hits or anomalies per escalation protocols.
• Collaborate with internal teams and onshore teams to resolve any gaps or discrepancies.
• Ensure accurate documentation of all due diligence activities, maintaining audit readiness and GDPR compliance.
• Identify and suggest improvements to the CDD refresh process, including automation opportunities.
• Stay informed on regulatory developments and industry best practices in customer due diligence.
• Work effectively in a high-volume environment, managing multiple cases and priorities while maintaining quality and turnaround standards, and actively engage in continuous professional development to enhance skills and adapt to evolving business needs.

Required Skills & Experience

• Minimum 2 years of experience in CDD, KYC, AML, or financial crime roles within a regulated financial institution or fintech.
• Solid understanding of UK/EU AML regulations, including JMLSG guidance, and FCA expectations.
• Familiarity with various client types and structures (e.g., corporates, trusts, partnerships, beneficial ownership).
• Experience using screening and data tools such as Orbis, Moody’s, or equivalent platforms.
• Strong analytical skills and attention to detail, especially in high-volume environments.
• Proven ability to manage large volumes of work while maintaining accuracy and meeting deadlines.
• Excellent communication skills, both written and verbal.
• Proficiency in Excel, CRM/KYC platforms, and document management systems.
• Demonstrate the ability to work independently with accountability, while adapting effectively within diverse team environments to achieve shared goals.

About You

• Comfortable managing multiple CDD refresh streams and adapting to shifting priorities.
• Detail-oriented with a structured approach; proactive in identifying process improvements.
• Drives improvements in the CDD refresh process to enhance operational efficiency and ensure regulatory compliance.

ModInclusion

At Modulr, we are working hard to build a culture that is positive, diverse and inclusive where everyone feels a genuine sense of belonging and is empowered to bring their whole self to work. Not only is it the right thing to do for everyone in the Modulr team, it’s also the right thing to do for our business, the community we operate in and attracting future talent. Candidates who bring unique perspectives and are passionate about inclusive practices in compliance and client due diligence are encouraged to apply.

• Are you curious, excited by experimentation and always looking for a better way of doing things?
• Do you want to keep learning and developing whilst getting hands-on experience working in the embedded payments space?
• Do you want to have the opportunity to high-growth environment with a fast-paced and collaborative culture where you will work with some fantastic clients and partners?

If so, we would love to hear from you!

We are looking for ambitious, value‑adding talent to join Modulr — one of the fastest‑growing payments businesses in the UK and Europe — to help drive Change and Automation across our Operations function. This role will lead process improvement, operational change and automation initiatives that enhance our operational process’s while delivering greater efficiency and consistently high service standards. We are looking for a Mumbai based candidate to leverage our “Office First” strategy but the wider team is based across various locations and will support both our UK and European entities. 

About us  

At Modulr, our vision is a world where all businesses are powered by embedded payments. Modulr enables businesses, from SMEs to Enterprise, initially across the UK and Europe, to efficiently pay-in, collect and disburse funds instantly via a range of payment schemes, accounts, and card products. We have created an industry-leading API platform with comprehensive online tools and access, to meet the demands of daily business payments. We have two routes to the market. Our Core Business Payments product allows customers in any sector to connect to us and our expanding network of accounting and payroll platforms, including Sage, Xero, BrightPay and IRIS to automate payments. Our Vertical Solutions targets a growing range of industry verticals which directly connect their IT platforms to our APIs and webhooks. We solve complex payment problems for hundreds of clients in a range of industries, including Travel, Lending, Wage Advance, and Investment & Wealth.  We are deeply integrated into the payment ecosystem. Across the UK and Europe our payment network connectivity includes FPS, BACS, CHAPS, Open Banking, SEPA, SWIFT and account issuance in multiple currencies. Modulr holds settlement accounts at the Bank of England. We are principal issuing members of Visa and Mastercard schemes across UK and Europe.  Our regulatory permissions and governance structure are the foundations of our business. We are regulated and supervised as an Authorized Electronic Money Institution (AEMI) in the UK by the Financial Conduct Authority and in the Netherlands by De Nederlandsche Bank. Modulr now has over 400 employees across London, Edinburgh, Amsterdam, Mumbai and the US.  

Our founding team has a wealth of experience in the payments industry and growing successful businesses. Modulr now has over 450 employees spread globally across offices in London, Edinburgh, Amsterdam, Mumbai and Pune.
  
Modulr values  

• Building the extraordinary; going that extra mile.  

• Owning the opportunity; be passionate and proud of the time you invest.  

• Move at pace; reach goals faster whilst supported on your career journey.  

• Achieve it together, working collaboratively and being a Modulite.    

Key Responsibilities  

• Risk Management Support 

• Support the maintenance and updating of the Enterprise‑Wide Risk Assessment (EWRA) and the entity‑specific UK risk register, ensuring information is accurate, up to date and clearly documented 

• Assist with the coordination of bi‑monthly risk reviews, including preparing materials, tracking actions and supporting escalation through agreed governance forums 

• Help ensure consistency between risk assessments, issues logs and management information used for reporting  

• Assurance & Issues Management Support 

• Support the delivery of the second line assurance plan by assisting with desk‑based reviews, evidence gathering, sampling and documentation 

• Track assurance findings and related actions, maintaining clear records and following up with stakeholders to support timely completion 

• Assist with maintaining issues management logs, ensuring progress updates are captured and reported accurately  

• Regulatory Reporting & Monitoring 

• Assist in the preparation and submission of regulatory reports, ensuring inputs are complete, accurate and submitted within required timelines 

• Support responses to regulatory information requests by coordinating inputs and materials for review 

• Monitor regulatory updates and help summarise key developments and potential impacts for the business  

• Governance & Management Information 

• Support the preparation of risk and compliance MI, ensuring data is accurate, consistent and clearly presented 

• Assist with the preparation of papers, packs and action logs for risk committees, Financial Crime Oversight Committee and Audit & Risk Committee 

• Maintain clear records of governance discussions, decisions and actions to support effective follow-up and audit trails  

• Policy & Framework Administration 

• Support the maintenance of the policy library, including tracking review dates, updates and approvals 

• Assist in checking that policies and controls are reflected consistently across risk assessments, assurance activity and reporting  

• Stakeholder Collaboration & Development 

• Work closely with colleagues across the business to gather information, provide support and help embed risk and compliance processes 

• Collaborate with Group and regional Risk & Compliance colleagues to support consistency and shared ways of working 

• Develop knowledge of the regulatory environment, risk management frameworks and the three lines of defence through hands-on experience and coaching 

Skills and Experience  

• An interest in risk management, compliance, regulation or governance, ideally within a regulated or operational environment 

• Strong attention to detail, with the ability to maintain accurate records, track actions and manage information across multiple workstreams 

• Good written and verbal communication skills, with the ability to present information clearly and concisely 

• Ability to organise and prioritise tasks, managing competing deadlines with appropriate support 

• Confidence working with data, documents and reporting outputs, including management information (MI) and governance materials 

• A collaborative mindset, with the ability to work effectively with colleagues across different teams and levels of seniority 

• A proactive approach to learning, with willingness to ask questions, seek feedback and build knowledge over time 

• Some exposure to risk, compliance, audit, legal, financial crime or regulatory environments, either through previous roles, internships or academic study 

• Awareness of the three lines of defence model or basic risk management concepts  

About You  

• Comfortable working across multiple onboarding streams and adapting to changing priorities.  

• Detail-oriented, structured, and proactive in identifying improvements.  

• Passionate about using data to drive operational excellence and compliance.   

ModInclusion  

At Modulr, we are working hard to build a more positive, diverse and inclusive culture that helps everyone to feel they belong and can truly bring their whole self to work. Not only is it the right thing to do for everyone in the Modulr team, it’s also the right thing to do for our business, the community we operate in and attract future talent. As part of our approach, we actively welcome applications from candidates with diverse backgrounds.  

• Are you curious, excited by experimentation and always looking for a better way of doing things?
• Do you want to keep learning and developing whilst getting hands-on experience working in the embedded payments space?
• Do you want to have the opportunity to high-growth environment with a fast-paced and collaborative culture where you will work with some fantastic clients and partners?

If so, we would love to hear from you!

This is a great opportunity to support Modulr, the fastest growing payments business in the UK and Europe, in our ambition to scale effectively while maintaining robust, compliant, and efficient financial crime operations. We are seeking a candidate based in India to align with our “Office First” strategy, while collaborating with a geographically distributed team that supports both our UK and European entities.

About us

At Modulr, our vision is a world where all businesses are powered by embedded payments. Modulr enables businesses, from SMEs to Enterprise, initially across the UK and Europe to efficiently pay-in, collect and disburse funds instantly via a range of payment schemes, accounts, and card products.  

We have created an industry-leading API platform with comprehensive online tools and access, to meet the demands of daily business payments. We have two routes to market. Our Core Business Payments product allows customers in any sector to connect to us and our expanding network of accounting and payroll platforms, including Sage, Xero, BrightPay and IRIS to automate payments. Our Vertical Solutions targets a growing range of industry verticals which directly connect their IT platforms to our APIs and webhooks. We solve complex payment problems for hundreds of clients in a range of industries, including Travel, Lending, Wage Advance, and Investment & Wealth.  

We are deeply integrated into the payment eco-system. In the UK, we are direct participants of Faster Payments and Bacs. Modulr hold settlement accounts at the Bank of England. Our payment network connectivity includes CHAPS, Open Banking, SEPA, SWIFT and account issuance in multiple currencies. We are principal issuing members of Visa and Mastercard schemes across UK and Europe.  

Our regulatory permissions and governance structure are the foundations of our business. We are regulated and supervised as an Authorised Electronic Money Institution (AEMI) in the UK by the Financial Conduct Authority and in the Netherlands by De Nederlandsche Bank.  

Modulr now has over 450 employees spread globally across offices in London, Edinburgh, Amsterdam, and Mumbai. 

Modulr values

• Building the extraordinary; going that extra mile.
• Owning the opportunity; be passionate and proud of the time you invest.
• Move at pace; reach goals faster whilst supported on your career journey.
• Achieve it together, working collaboratively and being a Modulite.

The role

The Financial Crime Operations function executes processes to mitigate risks to Modulr as they relate to Money Laundering/Terrorist Financing, Fraud, Sanctions, and other Financial Crime risks (such as Anti-bribery & Corruption).  

The Financial Crime Analyst – Quality Assurance plays a critical first‑ line control role by conducting quality assurance reviews of Financial Crime cases across various compliance activities. The role focuses on ensuring cases are completed accurately, consistently and in line with internal procedures, regulatory expectations and quality standards.

This role is predominantly hands‑on, with the majority of time spent performing case-level quality checks, identifying errors, gaps and trends, and feeding insights into the wider Quality & Training framework owned by the Training & Quality Manager. Based on the outcomes of these checks, the analyst will provide constructive feedback and deliver relevant training to enhance colleague capabilities, quality metrics and continuous improvement.

As part of the role, you will help drive continuous improvement for the Operations function with a continual focus on efficiency and effectiveness.

Key Responsibilities:

Quality Assurance – Case Reviews

• Conduct regular, structured quality assurance reviews of Financial Crime cases.  
• Assess case outcomes for accuracy, completeness, consistency and adherence to policies, procedures and regulatory requirements.
• Apply agreed Quality & Competency Framework standards consistently across all reviews.

Feedback & Quality Outcomes

• Provide clear, constructive and timely feedback to analysts on reviewed cases, highlighting strengths, errors and required improvements.
• Support analysts in understanding quality expectations and common failure themes.
• Escalate recurring issues, material risks or control weaknesses to the Training & Quality Manager.

Quality Data & Insights

• Accurately record quality outcomes, errors and themes in agreed QA tooling or trackers.
• Contribute insight into emerging risks, process gaps or training needs based on QA findings.

Process & Control Adherence

• Ensure QA activities are completed in line with documented QA processes, sampling methodologies and governance.
• Highlight outdated, unclear or ineffective procedures encountered during QA activity.
• Support a strong control culture through consistent application of quality standards.

Collaboration & Continuous Improvement

• Work closely with Operations, Quality and Training colleagues to support continuous improvement.
• Participate in calibration sessions to ensure consistency of QA outcomes across reviewers.
• Support quality-related initiatives or projects as required.

About you: 

• You are detail‑oriented and comfortable reviewing various Financial Crime cases.
• You are confident applying rules, procedures and frameworks consistently.
• You are able to give balanced, professional feedback and are comfortable challenging poor-quality outcomes.
• You are organised, structured and able to manage repeatable QA workloads.
• You are curious and keen to learn more about quality, risk and control environments.

Skills and experience:

• Experience of working in financial services with good working knowledge of financial crime with a focus on quality and continuous improvement.
• Working understanding of regulatory expectations relevant to Financial Crime Operations (e.g. AML, CTF, Sanctions, Fraud.
• Prior exposure to quality assurance, peer review or second‑line review activities is desirable
• Comfortable performing repeatable, volume‑driven quality assurance activities while maintaining high attention to detail and ability to identify errors, inconsistencies and control gaps.
• Ability to apply quality standards consistently and participate in calibration to ensure aligned outcomes across reviewers.
• Good written communication skills, able to clearly document findings and feedback.
• Excellent communication and reporting skills, capable of producing clear, concise and actionable insights.
• Proficiency in documentation and framework management, ensuring operational materials are accurate, current and aligned with functional responsibilities

What can Modulr offer you

You will be part of a cross disciplinary team(s), with co-workers located in Edinburgh, London, Amsterdam, and India. We are friendly and sociable, challenging but rewarding. We want you to push yourself and for us to support you in your future as we scale up and grow.

• Share Options Incentive Scheme.
• Company Bonus - the more successful we are together, the greater the reward.
• Flexible benefits - £1000 to spend on a variety of benefits for you to choose from which suit your lifestyle and needs. Including Private medical insurance, gym membership, health checks etc.
• Perkbox - enjoy freebies and discounts on many other products and services.
• 33 days holiday (including bank holidays) & your birthday off - choose which days you take off to relax and/or spend time with loved ones.
• Learning Opportunities – on joining Modulr you will embark on our 2-day onboarding programme, called ModStart, to be equipped with the Modulr know-how and arm you with the tools you need to be successful from day 1! But we do not want your learning to stop there so we will continue to provide you with the tools and capabilities through our learning channels and platforms.
• Modulr hands-on - join your colleagues for our company wide events throughout the year.
• Great workspace - Modulr thrives on innovation which is best done through in-person collaboration. This approach enables us to work together closely, exchange ideas, and create innovative solutions that drive our success. We ask our team members to be based in the office 4 or more days a week. We have state of the art offices located in Exchange Cresent Edinburgh, ScaleSpace in London, and WeWork in Amsterdam.
• Bike to work / E-bike scheme.

ModInclusion

At Modulr, we are working hard to build a more positive diverse and inclusive culture that helps everyone to feel they belong and can truly bring their whole self to work. Not only is it the right thing to do for everyone in the Modulr team, it’s also the right thing to do for our business, the community we operate in and attracting future talent. As part of our approach, we actively welcome applications from candidates with diverse backgrounds.

• Are you curious, excited by experimentation and always looking for a better way of doing things?
• Do you want to keep learning and developing whilst getting hands-on experience working in the embedded payments space?
• Do you want to have the opportunity to high-growth environment with a fast-paced and collaborative culture where you will work with some fantastic clients and partners?

If so, we would love to hear from you!

We are looking for ambitious, value‑adding talent to join Modulr — one of the fastest‑growing payments businesses in the UK and Europe — to help drive Change and Automation across our Operations function. This role will lead process improvement, operational change and automation initiatives that enhance our operational process’s while delivering greater efficiency and consistently high service standards.

We are looking for a Mumbai based candidate to leverage our “Office First” strategy but the wider team is based across various locations and will support both our UK and European entities.

About us

At Modulr, our vision is a world where all businesses are powered by embedded payments. Modulr enables businesses, from SMEs to Enterprise, initially across the UK and Europe to efficiently pay-in, collect and disburse funds instantly via a range of payment schemes, accounts, and card products. 

We have created an industry-leading API platform with comprehensive online tools and access, to meet the demands of daily business payments. We have two routes to market. Our Core Business Payments product allows customers in any sector to connect to us and our expanding network of accounting and payroll platforms, including Sage, Xero, BrightPay and IRIS to automate payments. Our Vertical Solutions targets a growing range of industry verticals which directly connect their IT platforms to our APIs and webhooks. We solve complex payment problems for hundreds of clients in a range of industries, including Travel, Lending, Wage Advance, and Investment & Wealth. 

Our regulatory permissions and governance structure are the foundations of our business. We are regulated and supervised as an Authorised Electronic Money Institution (AEMI) in the UK by the Financial Conduct Authority and in the Netherlands by De Nederlandsche Bank. 

Our founding team has a wealth of experience in the payments industry and growing successful businesses. Modulr now has over 450 employees spread globally across offices in London, Edinburgh, Amsterdam, Mumbai and Pune.

Modulr values

• Building the extraordinary; going that extra mile.
• Owning the opportunity; be passionate and proud of the time you invest.
• Move at pace; reach goals faster whilst supported on your career journey.
• Achieve it together, working collaboratively and being a Modulite.

 The role

We’re looking for an Operations Automation Engineer to join our Operations function and help us build smarter, faster and more scalable ways of working. The Operations function mainly executes processes to mitigate risks to Modulr across multiple tasks, covering Money Laundering/Terrorist Financing, Fraud, Sanctions and other Financial Crime risks. As the function grows, the ability to deliver well‑designed, efficient and scalable processes becomes increasingly critical.

This is a hands‑on, delivery‑focused role for someone early in their engineering or automation career who enjoys working close to operations, solving real problems, and implementing practical technical solutions. You will focus on building and improving tooling, workflows, scripts and lightweight automation that support Operational teams operating at scale. The Operations Automation Engineer will be responsible for analysing existing processes, identifying opportunities for improvement, and designing and implementing change that strengthens our control environment while driving efficiency. This includes supporting automation initiatives, improving documentation, ensuring changes land effectively with operational teams, and partnering with Product, Engineering and SMEs to deliver enhancements that scale with the business.

You do not need deep Financial Crime or Compliance experience to succeed in this role. What matters most is your ability to understand operational problems and turn them into effective, well‑designed technical solutions in a controlled environment.

Specific duties

• Analysing existing operational processes across Payment Operations, Screening, Fraud, and Onboarding to identify opportunities for improvement, automation and simplification.
• Designing and implementing process changes that enhance efficiency, strengthen controls and support scalable growth.
• Contributing to a culture of continuous improvement, ensuring processes evolve in line with regulatory expectations, business growth and operational needs.
• Work directly with frontline operations teams to understand pain points and design practical, scalable solutions that reduce manual effort and improve consistency.
• Own small‑to‑medium automation initiatives end‑to‑end, from problem definition and design through to build, testing, deployment and iteration.
• Maintain and enhance existing operational tools, scripts and dashboards, ensuring they remain reliable, well‑documented and fit for purpose.
• Translate operational requirements into clear technical solutions, balancing speed, quality and control.
• Support safe and controlled change by documenting solutions clearly and ensuring they land effectively with operational teams.
• Use data and performance insight to identify opportunities for further automation or workflow improvement.
• Partner with Product and Engineering teams where deeper system changes are required, while remaining accountable for operations‑side delivery.
• Contribute to a culture of continuous improvement, curiosity and problem‑solving within Operations.

About you

We’re looking for someone who brings a technical, builder mindset, rather than a traditional compliance or change background.

• 1–3 years’ experience in an engineering, automation, technical operations or similar role.
• Hands‑on experience building solutions using one or more of the following:
• Scripting or programming (e.g. Python, SQL, JavaScript or similar)
• Low‑code / no‑code tools
• Workflow, case management or operational platforms
• Dashboards, reporting or operational MI tooling
• You understand the importance of strong governance and controlled change, and you’re comfortable designing and improving operational processes.
• You bring strong analytical skills and can translate data, trends and operational insight into meaningful recommendations.
• You have experience delivering or supporting change, whether through process redesign, automation, or operational improvement.
• You’re structured, organised and able to balance short‑term tasks with longer‑term initiatives.
• You communicate clearly, influence effectively and work well with stakeholders across Operations, Product and Engineering.
• You’re comfortable working in a fast‑paced, evolving environment and enjoy taking ownership of problems and seeing them through to resolution.
• You have a strong interest in automation and efficiency, and you naturally look for ways to streamline processes and improve outcomes.
• You enjoy sharing knowledge, collaborating with others and contributing to a high‑performing operational culture.
• You are proactive, curious and solutions‑focused, with a strong ability to identify risks, understand controls and support continuous improvement.

ModInclusion

At Modulr, we are working hard to build a more positive diverse and inclusive culture that helps everyone to feel they belong and can truly bring their whole self to work. Not only is it the right thing to do for everyone in the Modulr team, it’s also the right thing to do for our business, the community we operate in and attracting future talent. As part of our approach, we actively welcome applications from candidates with diverse backgrounds.