At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.

For over 35 years, the experts at Mitratech have been focused on solving the complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries.

As we continue to grow, we’re always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes Mitratech a truly exceptional place to work!

ABOUT THE ROLE

As a Working Student in Professional Services, you will support our consultants and project managers in day-to-day delivery activities. You will engage with clients using the Mitratech GRC platform, contribute to internal enablement initiatives, and help develop and maintain service delivery assets. Your tasks will span the full PS lifecycle — from pre-sales scoping support through to project delivery and client success.

JOB DUTIES

• Support Professional Services consultants and project managers in client-facing engagements on the Mitratech GRC platform
• Assist in the preparation and delivery of client workshops, onboarding sessions, and project kick-offs
• Contribute to the creation and maintenance of standardized delivery assets, including Descriptions of Work, project plans, and configuration templates
• Help curate and adapt content libraries covering GRC frameworks such as ISO 27001, COSO ERM, GDPR/DSGVO, NIS2, and TPRM
• Monitor regulatory developments and summarize relevant changes for internal knowledge sharing
• Collaborate with Customer Success and Product teams on cross-functional initiatives
• Assist with data analysis, reporting, and QBR preparation for key EMEA accounts

WE ARE LOOKING FOR

• Currently enrolled student in business, information management, law, engineering, or a related field
• Strong interest in GRC, information security, risk management, or regulatory compliance
• Structured, self-starter approach — you take ownership of tasks and follow through independently
• Analytical mindset with the ability to break down complex topics and document findings clearly
• Excellent written and spoken communication skills in both English and German
• Proficiency in Microsoft Office / M365 (Word, Excel, PowerPoint, Teams); experience with SaaS tools is a plus
• Project management fundamentals — you understand timelines, dependencies, and stakeholder needs
• Collaborative team player who thrives in a fast-paced, international environment

WHAT WE OFFER

• Meaningful, hands-on work from day one — no busywork, real client impact
• Exposure to enterprise GRC delivery across leading EMEA organisations
• A collaborative and experienced Professional Services team with flat hierarchies
• Flexible working hours designed to fit around your study schedule
• Central Munich office location with hybrid working flexibility
• Competitive part-time compensation
• Direct mentorship from senior consultants and access to Mitratech's broader PS & Support community
• A stepping stone into a full-time career in Professional Services, Customer Success, or GRC consulting

At Mitratech, we are a team of innovators focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.

For over 35 years, the experts at Mitratech have been focused on solving the complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries.

As we continue to grow, we’re always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes Mitratech a truly exceptional place to work!

Due to business and compliance requirements, this position is open only to candidates residing in Mexico. Applications from candidates outside this region will not be considered.

 Job Overview 

We are looking for a detail-oriented Training Specialist to join our Customer Education team, supporting Mitratech’s TeamConnect platform.

This role is ideal for someone with legal experience interested in transitioning into a training and enablement career. You don’t need to be a professional trainer yet; we will teach you that. What matters most is your ability to understand legal workflows, learn complex systems, and communicate clearly.

Essential Duties & Responsibilities:

• Learn and become proficient in TeamConnect (legal matter management platform)
• Deliver instructor-led training sessions to clients virtually
• Collaborate with Product, Services, Support, and CSMs to:
  • Understand new features
  • Translate them into training content
• Create and maintain training materials:
  • eLearning courses (LMS)
  • Job aids, guides, video tutorials and documentation
• Manage and organize training logistics:
  • Scheduling sessions
  • Coordinating with clients & Project Managers
• Maintain and improve LMS content and structure
• Continuously improve training based on feedback and product updates

Requirements & Skills:

Required

• 1+ years of experience in a legal environment (law firm, legal department, or legal services)
• Strong English communication skills (written and verbal)
• Close attention to detail and organization
• Ability to learn complex systems quickly
• Strong time management and ability to work independently

Preferred (but not required)

• Experience explaining processes or training others
• Experience with legal software or case/matter management systems
• Experience creating documentation, guides, or SOPs
• Familiarity with LMS platforms or eLearning tools

Education:                         

• Bachelor's Degree in Law, Criminology, Public Administration, Political Science, or related fields. 

We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.