Medrio
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Job Summary: Reporting to the CEO and serving on the Executive Leadership Team (ELT), the Senior Vice President of Engineering leads Engineering, Test, IT Operations, and Deployment teams. Working closely with Product Management, this role is responsible for driving Medrio’s AI-first engineering strategy, delivering software that customers trust, and building the high-performance team and technical infrastructure needed. The VP of Engineering owns architecture, security posture, delivery standards, and the engineering organization’s culture, talent, and operational health. |
Essential Duties and Responsibilities:
AI & Architecture
- Drive adoption of AI-assisted development (AIAD) across the engineering org — from rapid prototyping to enterprise-grade production software
- Own cloud-native architecture decisions across a multi-product SaaS platform; build modular, multi-tenant systems that maximize common platform reuse
- Identify where AI creates distinct, defensible advantages in the product and SDLC
Delivery & Operations
- Drive consistent, methodology-agnostic delivery (Scrum, Kanban, Hybrid); own the Definition of Done
- Lead IT operations and deployment/release engineering — own system uptime, incident response, and release integrity
- Translate raw delivery data and JIRA metrics into strategic insights for the ELT
- Optimize the development lifecycle by eliminating bottlenecks and automating repetitive workflows
Security & Regulatory Stewardship
- Own Medrio’s security posture and ensure on-time renewal of ISO 27001/27701, SOC 2, HIPAA, and GDPR
- Manage regulatory compliance proactively — GxP, 21 CFR Part 11, and evolving requirements
Stakeholder & Influence
- Partner with the VP of Product on roadmap tradeoffs and shared accountability for launch outcomes
- Interact with customers, strategic partners, and the Board to shape opportunities and roadmaps
- Negotiate vendor, cloud, offshore, and customer commercial contracts
- Support new investment in Medrio and company acquisition through technical due diligence
People Leadership
- Lead a mixed org of engineering directors, senior managers, and senior ICs (staff/principal engineers) simultaneously
- Build and maintain an A-player engineering team through structured performance management, recruiting, and active talent development
- Own the engineering opex budget and long-range resource planning
SMB Market Focus
- Position Medrio as the fastest-to-deploy, easiest-to-use platform in the SMB clinical trial market
- Resist scope creep from large-customer requests that distract from the core SMB product strategy
Customers or Clients:
- CEO and Executive Leadership Team
- Board of Directors (as needed)
- VP of Product and product leadership
- Engineering, QA, IT Operations, and Deployment teams
- Customers and strategic external partners
- Offshore and vendor partners
Education and Years of Experience:
- Bachelor’s degree in Computer Science or related technical field (Master’s degree strongly preferred)
- 10+ years in software engineering, including 5+ years in SVP-level or equivalent engineering leadership
- Demonstrated experience leading a mixed org — both senior managers/directors AND senior ICs (staff or principal engineers) reporting directly
- Track record of developing engineering leaders internally and building bench strength
- Hands-on experience deploying AI-assisted development tooling at organization scale
- Deep expertise with at least one major cloud provider (AWS preferred) and cloud-native architecture
- Direct experience managing HIPAA, SOC 2, and ISO 27001 compliance
- Experience leading IT operations and deployment/release engineering functions
- Engineering budget ownership — opex planning, vendor contracts, cloud cost management
- Life sciences or clinical trial industry experience preferred; GxP and 21 CFR Part 11 familiarity strongly preferred
Working Conditions (include any required travel): Remote home office. Standard office conditions. Occasional domestic and international travel for customer visits and industry events.
Other Skills and Abilities:
- AI for cloud software development, AI agents, and AI-assisted SDLC
- Steve Blank’s Customer Development methodology
- Lead, manage and hold accountable (LMA) according to Medrio standards
- Deep knowledge of clinical trial workflows, regulations (Part 11, GxP), and the purchasing process of CROs versus sponsors
- Offshore and distributed engineering team management
- Vendor and commercial contract negotiation
- Proficiency in engineering delivery metrics and executive reporting frameworks
- Ability to self-serve using JIRA and related engineering systems of record
About Medrio:
At Medrio, we look for smart, capable, and conscientious people to help us expand our product capabilities, grow our business, and better serve our customers. Our employees love working for us because they get to develop, market, and sell a product that advances human health, and they enjoy many perks, including
- Great benefits: We offer medical, dental, vision, and life/LTD insurance, and we cover 100% of our employees’ health insurance premiums and 50% of dependent premiums.
- Wellness: Medrio values our staff’s well-being. To prove it, we promote an atmosphere of work/life balance, including flexible work schedules and locations.
- Weekly company-wide standup.
The Medrio team is made up of individuals with a wide array of skills and interests, but all have a passion for providing the best possible user experience for our customers. We value collaboration, ingenuity and creating a culture of excellence!
Salary Range: $260,000 - 280,000 USD
To see detailed information on the data we collect during the application process, and how Medrio complies with data privacy laws, visit our Careers page.
Ready to apply?
Apply to Medrio
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Job Summary: Reporting to the CEO and serving on the Executive Leadership Team (ELT), the Vice President of Product owns the product vision, roadmap, and customer discovery process for Medrio’s full eClinical suite. They will work closely with Engineering, Sales, and Customer Success. The VP of Product leads the Product Management and User-Centered Design functions, sets the AI-forward product strategy, and acts as the company’s chief customer advocate at the executive level. |
Essential Duties and Responsibilities:
Customer & Market
- Lead rigorous customer discovery using Steve Blank’s Customer Development methodology — get out of the building, run structured interviews, and change the roadmap based on evidence
- Maintain a current, structured view of the competitive landscape and translate competitive signals into roadmap decisions
- Evangelize the product vision externally — at conferences, with analysts, with strategic customers, and with the Board
- Represent Medrio’s SMB clinical trial customers as the company’s chief customer advocate at the ELT
Product Craft
- Own the product roadmap — build and defend an evidence-based vision that balances new products, existing product health, and technical debt
- Drive an AI-forward product strategy: identify where AI creates distinct, defensible SMB value and ship AI-native features to market
- Prioritize deployment speed and ease of use as primary differentiators; resist feature creep from large-customer requests that distract from the core SMB product
- Use quantitative analytics — usage data, funnel analysis, retention metrics — to inform every significant product decision
- Own product release and design processes; define how features move from concept to launch in alignment with engineering’s Definition of Done
- Lead the User-Centered Design function; coach PMs and designers to produce genuinely validated, user-centered product experiences
Stakeholder & Influence
- Build a trust-based working relationship with the VP of Engineering — align on roadmap tradeoffs, share accountability for launch outcomes
- Align Engineering, Sales, Marketing, and Customer Success around a shared product direction without direct authority over those functions
- Present product strategy to the Board of Directors and investors; handle tough questions about roadmap tradeoffs and competitive positioning
- Collaborate with Sales and Customer Success on go-to-market strategy, pricing, and customer feedback loops
People Leadership
- Lead a mixed org of PM managers, senior PMs, and principal designers simultaneously with different accountability structures and career conversations for each layer
- Build an A-player product team through structured performance management, active recruiting, and deliberate talent development
- Own the product and UX opex budget; make investment tradeoffs proactively and with data
SMB Market Focus
- Position Medrio as the fastest-to-deploy, easiest-to-use platform in the SMB clinical trial market
- Build capabilities that differentiate Medrio with SMB customers — fast build/update cycles, ease of use, rapid time to value
Customers
- CEO and Executive Leadership Team
- Board of Directors (as needed)
- VP of Engineering and engineering leadership
- Product Management and User-Centered Design teams
- Sales, Marketing, and Customer Success
- Customers, CROs, and strategic external partners
Education and Years of Experience:
- Bachelor’s degree in a relevant field — business, computer science, design, life sciences, or equivalent (Master’s degree preferred)
- 10+ years in product management, including 5+ years in a VP-level or equivalent product leadership role
- Demonstrated experience leading a mixed org — both PM managers/directors AND senior ICs (principal PMs or designers) reporting directly
- Track record of developing product leaders and senior ICs — expanding scope, increasing responsibility, and building capability over time
- Demonstrated success launching multiple SaaS products from concept through market adoption
- Direct experience practicing structured customer discovery (Steve Blank’s methodology or equivalent)
- Proven track record of shipping AI-native or AI-enhanced product features
- Demonstrated ability to present product strategy to a board of directors or equivalent investor audience
- Experience using quantitative analytics (usage data, funnel metrics, retention) to inform product decisions
- Product budget ownership — opex planning, investment tradeoffs, vendor decisions
- Life sciences or clinical trial industry experience preferred; GxP and 21 CFR Part 11 familiarity strongly preferred
Working Conditions: Remote home office. Standard office conditions. Occasional domestic and international travel for customer visits, conferences, and analyst meetings.
Other Skills and Abilities:
- AI for cloud software development and AI-native product strategy
- Steve Blank’s Customer Development methodology
- Lead, manage and hold accountable (LMA) according to Medrio standards (scorecards, people analyzer, etc.)
- Deep knowledge of clinical trial workflows, regulations (Part 11, GxP), and the purchasing process of CROs versus sponsors
- Proficiency in product analytics tools and quantitative decision-making
- User-centered design principles and experience leading a UX function
- External evangelism — conference speaking, analyst relations, or media presence
- Ability to self-serve using JIRA and related product management systems of record
About Medrio:
At Medrio, we look for smart, capable, and conscientious people to help us expand our product capabilities, grow our business, and better serve our customers. Our employees love working for us because they get to develop, market, and sell a product that advances human health, and they enjoy many perks, including
- Great benefits: We offer medical, dental, vision, and life/LTD insurance, and we cover 100% of our employees’ health insurance premiums and 50% of dependent premiums.
- Wellness: Medrio values our staff’s well-being. To prove it, we promote an atmosphere of work/life balance, including flexible work schedules and locations.
- Weekly company-wide standup.
The Medrio team is made up of individuals with a wide array of skills and interests, but all have a passion for providing the best possible user experience for our customers. We value collaboration, ingenuity and creating a culture of excellence!
Salary Range: $240,000 - 260,000 USD
To see detailed information on the data we collect during the application process, and how Medrio complies with data privacy laws, visit our Careers page.
Ready to apply?
Apply to Medrio
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Job Summary: The Product Operations Manager is responsible for establishing and operationalizing the frameworks, processes, and cross-functional coordination required to successfully deliver and scale Medrio’s existing product portfolio and partner-enabled offerings. |
Essential Duties and Responsibilities:
- Establish and maintain operational readiness frameworks for existing products, releases, and product partners
- Define and enforce readiness criteria to ensure offerings are implementable, supportable, and scalable
- Build and standardize processes for ongoing product releases, partner enablement, and cross-functional execution
- Coordinate execution across Product, Professional Services, Sales, Marketing, Support, and Engineering to ensure alignment and accountability
- Serve as the central point of coordination for third-party partners (e.g., AG Mednet, Pharmaseal), ensuring operational alignment and scalability
- Translate product enhancements and partner initiatives into clear operational plans, including workflows, ownership, and delivery models
- Establish and maintain structured customer feedback loops, incorporating insights from internal and external Product Advisory Councils into operational planning
- Identify and resolve gaps between product design and real-world customer usage
- Define and track key metrics related to readiness, operational efficiency, and partner performance
- Provide clear communication on readiness status, risks, and dependencies to internal stakeholders and leadership
- Continuously improve processes and frameworks to reduce friction and support scale
Customers or Clients:
- Conducts market research and interviews customers in order to obtain product feedback, inform GTM strategy, and validate customer profile
- Partners with internal stakeholders across Product, Professional Services, Sales, Marketing, Support, and Engineering.
- Collaborates with external partners (e.g., AG Mednet, Pharmaseal, ThoughtSphere) to ensure successful execution and delivery of integrated solutions.
Education and Years of Experience:
- 6+ years of relevant experience in Product Operations, Organizational Readiness, Project Management, and/or Product Management
- Bachelor’s Degree
- Clinical Trial experience preferred but not required
Working Conditions (include any required travel):
This position is remote, and may require some travel (~10- 25%)
Other Skills and Abilities:
- Strong ability to bring structure to ambiguous and evolving environments
- Proven experience driving cross-functional initiatives without direct authority
- Excellent organizational and operational thinking skills
- Strong stakeholder management and communication skills, including executive-level interaction
- Ability to balance strategic thinking with hands-on execution
- Experience working with third-party vendors or strategic partners preferred
About Medrio:
At Medrio, we look for smart, capable, and conscientious people to help us expand our product capabilities, grow our business, and better serve our customers. Our employees love working for us because they get to develop, market, and sell a product that advances human health, and they enjoy many perks, including
- Great benefits: We offer medical, dental, vision, and life/LTD insurance, and we cover 100% of our employees’ health insurance premiums and 50% of dependent premiums.
- Wellness: Medrio values our staff’s well-being. To prove it, we promote an atmosphere of work/life balance, including flexible work schedules and locations.
- Weekly company-wide standup.
The Medrio team is made up of individuals with a wide array of skills and interests, but all have a passion for providing the best possible user experience for our customers. We value collaboration, ingenuity and creating a culture of excellence!
Salary Range: $120,000 - 140,000 USD
To see detailed information on the data we collect during the application process, and how Medrio complies with data privacy laws, visit our Careers page.
Ready to apply?
Apply to Medrio
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Job Summary: As a Medrio Senior Site Reliability Engineer, you will be a part of the ITOps group responsible for maintaining all environments supporting the SDLC for Medrio’s platform. |
Essential Duties and Responsibilities:
- Build, maintain, and support all environments which host the Medrio Platform
- Monitor environments for issues, configuring and building alerting/self-healing of issues
- Update and maintain documentation and architectural diagrams
- Work with developers and testers to troubleshoot application/platform issues
- Design and implement architectural solutions to solve problems and support features
- Mentor junior level engineers
Competencies
- Kubernetes and Service mesh management
- Windows and Linux administration
- Cloud service provider experience (GCP, Azure, AWS, Oracle Cloud)
- Basic Oracle, SQL Server, or other relational database administration
- Scripting (Powershell, Bash)
- Configuration management (Jenkins, Helm, Ansible)
- .NET application management
- Ability to be creative as well as analytical, organized and detail oriented when problem-solving
- Experience with AI/ML tools for automation, observability, predictive maintenance, and incident management
- Strong verbal and written communication skills.
- Strong leadership, project management and people skills
- Natural curiosity and self-motivation to learn and keep current on technical skills
- High energy level combined with good organization and multi-tasking skills necessary to achieve a changing mix of short, medium, and long-term objectives
About Medrio:
At Medrio, we look for smart, capable, and conscientious people to help us expand our product capabilities, grow our business, and better serve our customers. Our employees love working for us because they get to develop, market, and sell a product that advances human health, and they enjoy many perks, including
- Great benefits: We offer medical, dental, vision, and life/LTD insurance, and we cover 100% of our employees’ health insurance premiums and 50% of dependent premiums.
- Wellness: Medrio values our staff’s well-being. To prove it, we promote an atmosphere of work/life balance, including flexible work schedules and locations.
- Weekly company-wide standup.
The Medrio team is made up of individuals with a wide array of skills and interests, but all have a passion for providing the best possible user experience for our customers. We value collaboration, ingenuity and creating a culture of excellence!
Salary Range: $170,000 - 190,000 USD
To see detailed information on the data we collect during the application process, and how Medrio complies with data privacy laws, visit our Careers page.
Ready to apply?
Apply to Medrio
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Job Summary: The incumbent will be responsible for developing and documenting Medrio’s SaaS offering platform and improving functionality and quality in all offerings. |
Essential Duties and Responsibilities:
- Implement functionality in the Medrio platform, in accordance with standards and operating procedures
- Contribute to quality assurance processes through activities such as functional and unit testing, defect triage, and regular code reviews
- Create and maintain internal and external feature documentation, including design and test plans, API guides, and process documents
- Participate in team exercises (meetings, planning discussions, etc) in an inclusive manner
- Provide operational support for Medrio platform components in regulated, validated environments
Customers or Clients:
- Management
- Internal Team
- Consultants
Education and Years of Experience:
- BS degree and 3+ years as a senior full stack developer
Working Conditions (include any required travel):
- Standard remote office position
Skills/Experience:
- Associate: 3 years professional Software Development experience, or an equivalent combination of education and experience;
- Senior: 6 years professional Software Development experience, or an equivalent combination of education and experience;
- Experience developing enterprise-grade applications using C# (WebAPI, ASP.NET Core, etc.)
- Experience writing and optimizing T-SQL, and/or utilizing and optimizing EntityFrameworkCore in production environments
- Experience developing enterprise-grade web applications using HTML, CSS, and Javascript/Typescript
- Strong critical-thinking and problem-solving skills
- Strong attention to detail, processes, quality assurance
- Strong understanding of core software development competencies:
- Software Design (Patterns, SOLID, etc.)
- Defect Triage/Debugging
- Research
- Code Literacy
- Interface Negotiations
Other Skills and Abilities:
- Experience in a DevOps culture
- Experience with microservice/distributed architectures
- Experience developing high-performance HTTP APIs for public consumption
- Experience with any of the following ORMs:
- NHibernate
- Dapper
- EntityFrameworkCore
- Experience with any of the following web frameworks:
- Angular.io
- BlazorWasm
- Stencil
- React
- Experience working in an Agile environment, and/or Agile certifications
- Experience with any of the following testing frameworks/toolsets:
- NUnit
- JustMock
- Karma
- Selenium
- Experience with Software Archeology
About Medrio:
At Medrio, we look for smart, capable, and conscientious people to help us expand our product capabilities, grow our business, and better serve our customers. Our employees love working for us because they get to develop, market, and sell a product that advances human health, and they enjoy many perks, including
- Great benefits: We offer medical, dental, vision, and life/LTD insurance, and we cover 100% of our employees’ health insurance premiums and 50% of dependent premiums.
- Wellness: Medrio values our staff’s well-being. To prove it, we promote an atmosphere of work/life balance, including flexible work schedules and locations.
- Weekly company-wide standup.
The Medrio team is made up of individuals with a wide array of skills and interests, but all have a passion for providing the best possible user experience for our customers. We value collaboration, ingenuity and creating a culture of excellence!
Salary Range: $170,000 - 190,000 USD
To see detailed information on the data we collect during the application process, and how Medrio complies with data privacy laws, visit our Careers page.
Ready to apply?
Apply to Medrio
|
Job Summary: As an experienced SDET at Medrio, you will be on the technical forefront in ensuring the quality, reliability, and performance of our software products. You will design and maintain scalable test automation frameworks, integrate testing into CI/CD pipelines, and collaborate closely with test architect, engineering, product, and UX teams to drive a culture of quality across the organization. This is a hands-on role for someone who is passionate about software quality, continuous improvement, and mentoring others. |
Essential Duties and Responsibilities:
- Develop, maintain, and scale end-to-end automation frameworks for UI, API, and backend services independently with minimal supervision.
- Integrate automated tests into CI/CD pipelines to ensure fast, reliable delivery.
- Define and execute comprehensive testing strategies across API, UI, integration, regression, performance, and security testing.
- Collaborate with engineers to improve code testability, reliability, and overall product quality.
- Track and analyze quality metrics, automation coverage, defect trends, and regression risks; recommend improvements.
- Participate in code reviews and provide technical guidance from a quality perspective.
- Mentor and coach junior QA/SDET engineers, promoting best practices in automation and quality engineering.
- Drive quality initiatives across teams, influencing design and architecture decisions to enhance testability.
- Leverage AI/ML tools for intelligent test generation, prioritization, defect prediction, and test data management.
- Advocate for quality in product planning, release readiness, and post-release analysis.
What You'll Do
- Implement & Enhance: Translate requirements into robust, maintainable test automation using Python and Robot Framework. You’ll be expanding our existing suite, not just running static tests.
- Leverage AI Safely: Utilize AI tools (like Cursor) to boost your development velocity. You will be responsible for validating, debugging, and refining all AI-generated code to meet our internal standards.
- Architecture Stewardship: Build out test scenarios using the Page Object Model (POM), ensuring code reuse and long-term maintainability.
- Pipeline Management: Monitor and debug our CI/CD pipelines (Jenkins), ensuring test results are actionable and feedback loops are tight.
Tech Stack You'll Work With
- Languages: Python 3.11+
- Frameworks: Robot Framework 6.1.1, Playwright, Selenium
- Core Patterns: Page Object Model (POM)
- Tools: Cursor (AI-assisted coding), Pabot (Parallel Execution), Git, Jenkins, Testrigor, Postman
- Cloud Environments: GCP, Azure
- Database: SQL/ Oracle DB (Strong relational database knowledge)
Working Conditions (include any required travel):
- Remote
What We're Looking For
We need a Quality Engineer who balances technical precision with a forward-thinking mindset. You don’t just test code; you build systems that ensure long-term stability.
- Software Quality Expertise: 3–5 years of experience in software quality engineering, with deep hands-on expertise in test automation frameworks (e.g., Playwright, Selenium) and testing libraries.
- Engineering Proficiency: Strong coding skills in Python or JavaScript. You don't just write scripts; you write clean, modular, and maintainable code.
- Architectural Awareness: You understand the "why" behind patterns like Page Object Model and can implement them independently to create scalable testing suites.
- Technical Ecosystem: Solid understanding of the SDLC, Agile practices, and CI/CD pipelines. You have experience working with cloud environments (GCP or Azure), relational databases (SQL), and developer tools like GitHub Actions.
- AI-First Mindset: You’ve experimented with AI coding tools and understand their limitations. You know that while AI can generate a script in seconds, a human engineer is required to ensure it is reliable, secure, and optimized for intelligent test coverage and defect prediction.
- Security & Collaboration: You respect the "guardrails" for eg: data security and environment separation are second nature to you. You thrive in cross-functional environments, partnering with architects and stakeholders to solve complex problems.
- Mentorship: You have a passion for mentoring junior team members and fostering a culture of quality across the engineering organization.
- Experience working in a clinical trial industry or healthcare is a huge plus
About Medrio:
At Medrio, we look for smart, capable, and conscientious people to help us expand our product capabilities, grow our business, and better serve our customers. Our employees love working for us because they get to develop, market, and sell a product that advances human health, and they enjoy many perks.
The Medrio team is made up of individuals with a wide array of skills and interests, but all have a passion for providing the best possible user experience for our customers. We value collaboration, ingenuity and creating a culture of excellence!
Salary Range: $120,000 - 140,000 USD
To see detailed information on the data we collect during the application process, and how Medrio complies with data privacy laws, visit our Careers page.
Ready to apply?
Apply to Medrio