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Medier isn’t just a marketing agency—we’re creative partners to our clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, we offer a comprehensive suite of expert services. By combining creativity with data-driven insights, we don’t just deliver campaigns—we deliver results.
Our philosophy is simple — hire a team of diverse, passionate people and foster a culture that empowers you to do your best work. Is it a match? You’re in.
At Medier, CRM is the heart of the business. We are looking for a VP of Engagement, who will own the full customer lifecycle strategy. In this role you will be responsible for ensuring that our global user base returns, engages, and grows in value. You will lead a massive, fast-scaling organization (including 80+ upcoming hires) and partner deeply with our technical teams to evolve our internal CRM product.
Requirements
Benefits
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Apply to Medier
Medier isn’t just a marketing agency—we’re creative partners to our clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, we offer a comprehensive suite of expert services. By combining creativity with data-driven insights, we don’t just deliver campaigns—we deliver results.
Our philosophy is simple — hire a team of diverse, passionate people and foster a culture that empowers you to do your best work. Is it a match? You’re in.
Reshape marketing with us. Let’s work!
By submitting your application, you agree to our Privacy Policy.
Ready to apply?
Apply to Medier
Medier isn’t just a marketing agency—we’re creative partners to our clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, we offer a comprehensive suite of expert services. By combining creativity with data-driven insights, we don’t just deliver campaigns—we deliver results.
Our philosophy is simple — hire a team of diverse, passionate people and foster a culture that empowers you to do your best work. Is it a match? You’re in.
Reshape marketing with us. Let’s work!
By submitting your application, you agree to our Privacy Policy.
Ready to apply?
Apply to Medier
Medier isn’t just a marketing agency—we’re creative partners to our clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, we offer a comprehensive suite of expert services. By combining creativity with data-driven insights, we don’t just deliver campaigns—we deliver results.
Our philosophy is simple — hire a team of diverse, passionate people and foster a culture that empowers you to do your best work. Is it a match? You’re in.
Responsibilities:
Requirements:
Reshape marketing with us. Let’s work!
By submitting your application, you agree to our Privacy Policy.
Ready to apply?
Apply to Medier
Medier isn’t just a marketing agency—we’re creative partners to our clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, we offer a comprehensive suite of expert services. By combining creativity with data-driven insights, we don’t just deliver campaigns—we deliver results.
Our philosophy is simple — hire a team of diverse, passionate people and foster a culture that empowers you to do your best work. Is it a match? You’re in.
We are looking for an experienced Global CRM Manager to drive CRM strategy across multiple markets, owning the full player lifecycle and scaling retention performance globally.
This role is based in Spain with relocation support provided.
Key Responsibilities:
• Define and execute CRM strategy across multiple markets and products
• Own the full customer lifecycle: onboarding, engagement, retention, reactivation, and churn prevention
• Plan, launch, and optimize CRM campaigns across all channels (Email, SMS, Push, In-app)
• Drive segmentation and personalization strategies tailored to different markets and player behaviors
• Analyze CRM performance (LTV, retention, conversion, churn) and translate insights into actionable improvements
• Work closely with Product, Analytics, Content, and Design teams to deliver data-driven campaigns
• Continuously test new mechanics, offers, and communication approaches across different regions
• Monitor market trends and competitors across key geographies
• Ensure compliance with local regulations and responsible gaming standards in each market
Requirements:
• 2+ years of CRM experience
• Proven experience in CRM iGaming across multiple markets (must-have)
• Strong understanding of player lifecycle management and retention mechanics
• Hands-on experience with CRM platforms (e.g., Braze, Optimove, Salesforce, or similar)
• Strong analytical mindset (segmentation, A/B testing, performance optimization)
• Experience working in cross-functional and international teams
• Upper-Intermediate English or higher
Reshape marketing with us. Let’s work!
By submitting your application, you agree to our Privacy Policy.
Ready to apply?
Apply to Medier
Medier isn’t just a marketing agency—we’re creative partners to our clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, we offer a comprehensive suite of expert services. By combining creativity with data-driven insights, we don’t just deliver campaigns—we deliver results.
Our philosophy is simple — hire a team of diverse, passionate people and foster a culture that empowers you to do your best work. Is it a match? You’re in.
We're on the hunt for a sharp, tech-savvy CRM Operations Manager who thrives at the intersection of data, automation, and customer experience. If you love the idea of running high-impact campaigns, diving into platforms, and optimizing every step of the customer journey, this is your stage.
In this role, you won’t just keep the machine running - you’ll help build a smarter, faster, more personalized CRM engine for global B2B and B2C brands. You’ll be a go-to player across cross-functional teams, powering segmented campaigns, fine-tuning bonus logic, and ensuring no customer touchpoint is left behind.
Location: Valencia, on-site
What You’ll Do:
What You Bring:
Reshape marketing with us. Let’s work!
By submitting your application, you agree to our Privacy Policy.
Ready to apply?
Apply to Medier
Medier isn’t just a marketing agency—we’re creative partners to our clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, we offer a comprehensive suite of expert services. By combining creativity with data-driven insights, we don’t just deliver campaigns—we deliver results.
Our philosophy is simple — hire a team of diverse, passionate people and foster a culture that empowers you to do your best work. Is it a match? You’re in.
Reshape marketing with us. Let’s work!
By submitting your application, you agree to our Privacy Policy.
Ready to apply?
Apply to Medier
Medier isn’t just a marketing agency—we’re creative partners to our clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, we offer a comprehensive suite of expert services. By combining creativity with data-driven insights, we don’t just deliver campaigns—we deliver results.
Our philosophy is simple — hire a team of diverse, passionate people and foster a culture that empowers you to do your best work. Is it a match? You’re in.
Reshape marketing with us. Let’s work!
By submitting your application, you agree to our Privacy Policy.
Ready to apply?
Apply to Medier
Medier isn’t just a marketing agency—we’re creative partners to our clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, we offer a comprehensive suite of expert services. By combining creativity with data-driven insights, we don’t just deliver campaigns—we deliver results.
Our philosophy is simple — hire a team of diverse, passionate people and foster a culture that empowers you to do your best work. Is it a match? You’re in.
We are looking for a highly motivated and detail-oriented CRM Executive with at least 2 years of experience to join our marketing or customer engagement team. The ideal candidate will have hands-on experience with CRM tools and platforms, and a strong understanding of customer lifecycle management. Experience within the e-commerce or iGaming sectors will be considered a significant advantage.
As a CRM Executive, you will support the planning, execution, and optimization of customer communication strategies to increase engagement, retention, and customer lifetime value.
Campaign Management:
Plan, execute, and analyze CRM campaigns across multiple channels (email, SMS, push notifications, in-app messaging).
Customer Segmentation:
Create and manage customer segments based on behavior, preferences, and lifecycle stages to drive targeted communications.
Content Coordination:
Work with content and design teams to ensure campaigns are visually appealing, personalized, and aligned with brand messaging.
Platform Management:
Use CRM tools (e.g., Salesforce, HubSpot, Braze, Klaviyo, Optimove, etc.) to set up, track, and optimize campaigns.
Data Analysis & Reporting:
Monitor key CRM metrics (open rates, click-through rates, conversion rates, churn, etc.) and generate actionable insights to improve performance.
Lifecycle & Retention Strategy:
Assist in developing and refining customer retention and reactivation strategies.
Compliance & Best Practices:
Ensure all CRM communications comply with relevant data protection laws (e.g., GDPR) and follow industry best practices.
Collaboration:
Work closely with product, customer support, and marketing teams to align CRM strategies with broader business goals.
Minimum 2 years of experience in a CRM or customer retention role.
Hands-on experience with at least one CRM platform (e.g., Salesforce, HubSpot, Braze, etc.).
Strong analytical skills and experience with A/B testing and performance tracking.
Excellent written and verbal communication skills.
Strong organizational skills and attention to detail.
Experience in e-commerce or iGaming is highly desirable.
Familiarity with HTML for email is a plus.
Proactive, data-driven, and customer-focused mindset.
✨ Career Growth & Learning: Exciting challenges and professional development opportunities.
🛂 Official Employment: Fully compliant with Cyprus & EU laws, including support for family relocation.
✈️ Relocation Package: Includes flight tickets and two weeks of accommodation.
🏋️ On-Site Fitness Corner: Stay active while at work!
🗣 Language Courses: Partial reimbursement for language learning.
🎁 Birthday Gift: Because your special day matters to us!
🌴 Paid Time Off: 24 annual vacation days to relax and recharge.
🥗 Office Meals: Enjoy breakfasts and lunches (partially covered by the company).
Join us in shaping the future of CRM marketing! 🚀
Reshape marketing with us. Let’s work!
By submitting your application, you agree to our Privacy Policy.
Ready to apply?
Apply to Medier
Medier isn’t just a marketing agency—we’re creative partners to our clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, we offer a comprehensive suite of expert services. By combining creativity with data-driven insights, we don’t just deliver campaigns—we deliver results.
Our philosophy is simple — hire a team of diverse, passionate people and foster a culture that empowers you to do your best work. Is it a match? You’re in.
We are looking for a Regional CRM Manager to lead our CRM efforts . You’ll be responsible for designing and executing customer lifecycle strategies to drive engagement, retention, and customer lifetime value. You should have a deep understanding of iGaming/online entertainment experience, and CRM best practices.
Develop and manage localized CRM strategies (Email, SMS, push notifications, onsite messaging, etc.)
Own the customer journey and optimize communications across all stages: onboarding, engagement, churn prevention, and reactivation
Plan, execute, and analyze CRM campaigns with a focus on personalization, segmentation, and ROI
Collaborate with product, content, design, and data teams to deliver relevant and engaging campaigns
Monitor KPIs such as retention rate, conversion, CLV, and churn — and proactively act on insights
Ensure all campaigns are compliant with local regulations and responsible gaming practices
Act as the main point of contact for all CRM-related initiatives
3+ years of experience in CRM, preferably in iGaming, fintech, or digital entertainment
Fluent English (written and spoken)
Strong understanding of the market and user behavior
Hands-on experience with CRM tools and platforms (Braze, Optimove, Salesforce, etc.)
Data-driven mindset with experience in segmentation, A/B testing, and campaign analysis
Excellent communication, planning, and organizational skills
Self-starter with the ability to work independently in a fast-paced environment
Competitive salary package
Opportunity to join a fast-growing, international company
Creative freedom and ownership of your market
Remote-first culture with flexible working hours
Dynamic and collaborative work environment
Ready to make an impact in one of the most exciting digital spaces? Join Medier and take our markets to the next level.
Reshape marketing with us. Let’s work!
By submitting your application, you agree to our Privacy Policy.
Ready to apply?
Apply to Medier
Medier isn’t just a marketing agency—we’re creative partners to our clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, we offer a comprehensive suite of expert services. By combining creativity with data-driven insights, we don’t just deliver campaigns—we deliver results.
Our philosophy is simple — hire a team of diverse, passionate people and foster a culture that empowers you to do your best work. Is it a match? You’re in.
Medier is a European IT product company that creates cutting-edge online entertainment projects. We are looking for Tester Coordinator to join our team and play a key role in our customer engagement efforts.
✨ Career Growth & Learning: Exciting challenges and professional development opportunities.
🛂 Official Employment: Fully compliant with EU laws, including support for family relocation.
✈️ Relocation Package: Includes flight tickets and two weeks of accommodation.
🏋️ On-Site Fitness Corner: Stay active while at work!
🗣 Language Courses: Partial reimbursement for language learning.
🎁 Birthday Gift: Because your special day matters to us!
🌴 Paid Time Off: 24 annual vacation days to relax and recharge.
🥗 Office Meals: Enjoy breakfasts and lunches (partially covered by the company).
Join us in shaping the future of Marketing! 🚀
Reshape marketing with us. Let’s work!
By submitting your application, you agree to our Privacy Policy.
Ready to apply?
Apply to Medier
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