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Location: Brooklyn, NY Schedule: Full-Time Salary: $25.00 - $35.00 an hour
About MedElite
Since 2011, MedElite has been dedicated to improving the standard of care in skilled nursing and long-term care facilities nationwide. We implement a data-driven, "treat in place" model that enhances resident health outcomes while saving valuable time and resources for our partner organizations. By managing a network of advanced practice providers and specialty clinicians, we deliver high-quality, proactive care directly to the bedside. Our passion for positively impacting the lives of residents, administrators, and healthcare professionals drives our commitment to continuously innovate and redefine senior care across the country.
Job Summary
The Account Manager at MedElite plays a crucial role and is responsible for building and maintaining strong relationships with healthcare providers and partner facilities. This role involves strategic collaboration to ensure effective communication, address concerns, and promote partnerships that align with MedElite's mission and values.
Responsibilities
Cultivate and maintain strong relationships with key stakeholders at our partner healthcare facilities.
Maintain positive relationships with clinical providers, physicians, and medical groups
Serve as the primary point of contact between MedElite and providers/external facilities, addressing concerns, and ensuring smooth communication.
Collaborate with internal teams to ensure seamless integration and alignment of services with external partners/providers, escalating issues as necessary with the appropriate stakeholders.
Proactively identify and address any issues or challenges that may arise in the relationship with external facilities.
Work collaboratively to find mutually beneficial solutions to enhance the overall partnership.
Address and resolve any concerns or issues raised by clinical providers promptly and professionally.
Ability to manage provider schedules for assigned regions
Respond to phone/email communication with providers and facilities
Ability to send credentialing packets for new providers to facilities prior to the provider's start date
Requirements
Proven experience in healthcare facility relations, business development, or a related role
Bachelor's degree preferred
Excellent interpersonal and communication skills
Previous customer service experience, or demonstrated customer service ability - preferred over business development experience
Negotiation and problem-solving abilities
Knowledge of healthcare industry regulations and compliance
Self-motivated, proactive, and able to work independently
Must be able to lift a minimum of 20 pounds and stand / walk / work on your feet up to 6-8 hours per day
Benefits
Health
Dental
Vision
Company-Sponsored Life Insurance
401K
Short and Long-term Disability
Paid Time Off
Commuter Benefits
Why Work With Us?
Make a meaningful impact in the nursing home community
Work in a collaborative, mission-driven environment
Enjoy work-life balance
Equal Opportunity Employer
MedElite is an equal-opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. MedElite is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.
Ready to Make a Difference?
Apply today and help us deliver compassionate, personalized care where it matters most.