MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We're growing fast and hiring the Design talent to match.

We’re looking for a Senior Product Designer who combines exceptional craft with deep product thinking to help shape the next generation of MaintainX’s AI-first product experience. You'll lead design across the full product lifecycle, from discovery and research through prototyping and polished UI, for both web and mobile. In this role, you’ll collaborate closely with Product Managers, Engineers, and other designers to deliver features that make complex systems simple and intuitive for frontline users.

What You'll Do

• Own end-to-end design for complex product surfaces across web and mobile, from problem framing through high-fidelity delivery.
• Design AI-powered experiences for frontline users like maintenance technicians and facility managers, making workflows simpler and smarter without adding complexity.
• Think in systems: spot patterns, build for reuse, and contribute to our design system with a focus on consistency, scalability, and high craft.
• Present design work with clear rationale, integrate feedback from stakeholders, and champion high quality and accessibility across the product lifecycle.
• Use AI tools in your own design process to accelerate your work and push the quality ceiling of your output.

About You

• 6+ years of product design experience in B2B SaaS or enterprise platforms. You've designed for complexity, not just simplicity.
• Exceptional visual and interaction design skills with a sharp eye for typography, spacing, color, layout, and motion with strong design system and handoff practices.
• Experience designing for AI and data-rich experiences. 
• You're a systems thinker who naturally spots patterns, builds for reuse, and considers how design decisions scale across a product.
• Excellent communication and storytelling skills to articulate design intent, navigate ambiguous product spaces, and influence cross-functional peers.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrolment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations. 

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We're growing fast and hiring the Research talent to match.

We're looking for a Design Researcher to help us deeply understand our users and bring their needs, behaviors, and motivations into every stage of the design process. 

You’ll partner directly with Product Managers, Designers, and Engineers to turn complex real-world problems into clear insights that move our AI-first product forward. This role is ideal for someone who is curious, methodical, and passionate about translating human behavior into actionable product decisions.

What You’ll Do

• Own research from end to end. Scoping, planning, recruiting participants, running sessions, synthesizing, and presenting findings.
• Translate complex findings into clear narratives and actionable recommendations that product teams can use to make decisions.
• Get close to users through site visits, interviews, and hands-on observation with maintenance technicians, facility managers, and operations teams. Understand how they work, not just how they use the product.
• Champion customer empathy across the organization. Make sure Product, Design, Engineering, and leadership deeply understand who we're building for through storytelling, shared insight repositories, and regular research read-outs.
• Leverage AI tools to accelerate research workflows, from data tagging to pattern synthesis, while maintaining rigor and critical thinking.
• Independently scope, prioritize, and manage research projects aligned with team goals.
• Help shape how research works at MaintainX. Establish the tools, templates, and rhythms that make user insights a consistent part of how we build the product.

About You

• 3-5 years of experience in UX research.
• Strong foundation in research methodologies across both qualitative and quantitative methods. You know when to use which method and can explain why.
• Demonstrated ability to translate ambiguous problems into well-scoped research plans and turn findings into recommendations that actually influence product decisions.
• Experience synthesizing research into compelling presentations that influence product direction across PMs, designers, engineers, and leadership.
• Comfortable working independently in cross-functional teams in fast-paced environments.
• Demonstrated ability of adopting AI tooling to accelerate your research workflow.
• Experience with analytics tools (Amplitude, etc.) to complement primary research with behavioral data.

Nice-to-haves:

• Background in industrial, operations, or field-based user populations where context of use matters as much as the interface.
• Background in psychology, HCI, anthropology, or a related field (or equivalent practical experience).
• Exposure to service design, journey mapping, or VOC programs.
• Experience working at a B2B SaaS company or on products serving non-desk workers.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values: Smart Humble Optimists.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About Us:

Our mission is to make the life of blue-collar workers easier worldwide by creating software that meets their needs and realities. Our product is truly life-changing for 80% of the workforce that doesn’t work behind a desk and needs enterprise-grade software at their fingertips.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

MaintainX est la plateforme la plus utilisée au monde en matière de gestion des actifs et d'intelligence du travail pour les environnements industriels et de première ligne, avec plus de 13 000 clients dont Duracell, Shell, Cintas et Brenntag. Nous avons levé 150 millions de dollars lors de notre série D, menée par Bessemer Venture Partners et Bain Capital Ventures, portant notre financement total à 254 millions de dollars, et évaluant l’entreprise à 2,5 milliards de dollars. Nous figurons également au prestigieux classement Forbes Cloud 100 2025, qui répertorie les 100 meilleures entreprises infonuagiques privées à l'échelle mondiale.

Nous recherchons un concepteur de produits senior pour rejoindre notre équipe en pleine expansion et contribuer à façonner la prochaine génération de l'expérience produit de MaintainX. À ce poste, vous dirigerez les efforts de conception tout au long du cycle de vie du produit, de la découverte et la recherche à la création de maquettes fonctionnelles, de prototypes et d'interfaces utilisateur perfectionnées, tant pour les plateformes web que mobiles. Vous collaborerez étroitement avec les chefs de produit, les ingénieurs et d'autres concepteurs afin de proposer des fonctionnalités qui rendent les systèmes complexes simples et intuitifs pour les utilisateurs non techniciens.

Ce que vous ferez :

• Vous rejoindrez une équipe pluridisciplinaire de concepteurs, de gestionnaires de produits et d'ingénieurs, qui collaboreront à la définition du champ d'application, à l'idéation, au prototypage et à la livraison de conceptions utilisables et agréables pour répondre aux définitions du produit et aux objectifs de l'entreprise.
• Vous serez impliqué dans le processus de développement de bout en bout, de la définition à la maintenance des fonctionnalités du produit, en passant par la conception, la construction, les tests et la mise en production.
• Vous présenterez votre travail à votre équipe et aux parties prenantes transversales, y compris les ventes, le marketing et la direction, en communiquant efficacement votre processus de prise de décision et en intégrant le retour d'informations provenant de différents points de vue et besoins.
• Vous aidez à cultiver la culture de conception de l'équipe et de l'entreprise, y compris en défendant la pensée de conception centrée sur l'utilisateur dans toutes nos initiatives et en maintenant un processus de conception collaboratif.
• Collaborer à la définition et à la documentation de notre système de conception, en collaborant avec d'autres concepteurs et développeurs pour travailler et faire évoluer nos composants et mises en page actuels.

A propos de vous :

• Plus de 6 ans d'expérience dans la conception de produits, y compris dans le domaine du SaaS B2B ou des plateformes d'entreprise.
• Compréhension approfondie des directives de conception de l'interface humaine d'Apple, de la conception d'Android et d'autres plates-formes mobiles, y compris la conception matérielle de Google.
• Connaissance pratique des outils de conception modernes (Figma).
• Vous disposez d'un portfolio présentant des travaux de conception pertinents illustrant votre processus et votre contribution à des projets spécifiques.
• Vous avez un bon niveau d'anglais pour parler et communiquer efficacement vos idées.
• Vous êtes flexible dans votre approche et acceptez les défis ; vous pouvez trouver de nouvelles façons de répondre rapidement à des questions de recherche et de communiquer les résultats d'une manière mémorable et percutante.

Quels sont les avantages pour vous?:

• Un salaire compétitif et des opportunités d'équité significatives.
• Couverture des soins de santé, des soins dentaires et de la vue.
• Programme d'inscription 401(k) / RRSP.
• Prenez les congés dont vous avez besoin.
• Une culture du travail où :
• Vous travaillerez aux côtés de personnes du monde entier qui reflètent les valeurs de MaintainX : Intelligents, Humbles, Optimistes.
• Nous croyons en la méritocratie, où les idées et les efforts sont publiquement célébrés.

Qui sommes-nous:

Notre mission est de faciliter la vie des ouvriers dans le monde entier en créant des logiciels qui répondent à leurs besoins et à leurs réalités. Notre produit change véritablement la vie de 80% de la population active qui ne travaille pas derrière un bureau et qui a besoin d'un logiciel d'entreprise à portée de main.

MaintainX s'engage à créer un environnement diversifié. Tous les candidats qualifiés seront pris en considération pour un emploi sans considération de race, de couleur, de religion, de sexe, d'identité ou d'expression de genre, d'orientation sexuelle, d'origine nationale, de génétique, d'invalidité, d'âge ou de statut d'ancien combattant.

MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities. MaintainX powers operational excellence for 12,000 businesses including Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell.

We recently completed a $150 million Series D round, bringing our total funding to $254 million and valuing the company at $2.5 billion.


We’re looking for a Senior Product Designer to join our growing team and help shape the next generation of MaintainX’s product experience. In this role, you’ll lead design efforts across the full product lifecycle — from discovery and research through wireframing, prototyping, and polished UI — for both web and mobile platforms. You’ll collaborate closely with Product Managers, Engineers, and other designers to deliver features that make complex systems simple and intuitive for non-technical users.

Kindly note: we’re looking for a candidate based in Argentina and can work in EST hours

What you’ll do: 

• Lead end-to-end product design across discovery, wireframing, prototyping, and final UI for both web and mobile.
• Collaborate with cross-functional partners in Product and Engineering to define and deliver high-impact features.
• Design intuitive workflows that simplify complex systems for non-technical users.
• Help evolve and maintain our Design System, ensuring consistency and scalability across the product.
• Present design decisions with clear rationale and integrate feedback from diverse stakeholders.
• Champion user-centered design thinking and accessibility across all stages of the product lifecycle.

About you:

• 6+ years of product design experience, including work in B2B SaaS or enterprise platforms.
• Proven ability to ship thoughtful, user-focused designs that balance business and technical constraints.
• Strong visual and interaction design skills with deep attention to detail, typography, and layout.
  Expertise in Figma and familiarity with design systems and handoff best practices.
• Solid understanding of Apple HIG, Material Design, and responsive web standards.
• Excellent communication and storytelling skills to articulate design intent and influence outcomes.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About Us:

Our mission is to make the life of blue-collar workers easier worldwide by creating software that meets their needs and realities. Our product is truly life-changing for 80% of the workforce that doesn’t work behind a desk and needs enterprise-grade software at their fingertips.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.