At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.  Flexdrive is a subsidiary of Lyft that works together with Lyft teams to realize our shared mission. 

Flexdrive is a member of the Lyft family of companies, although it operates as its own separate and distinct entity within that family of companies. Flexdrive is a fleet management company that manages roughly 15,000 vehicles and is building the future of AV fleet management with operations in the US and Europe. 

We are looking for an experienced business operations professional who is passionate about developing Flexdrive’s systems, processes, and operations. This role owns the financial modeling and analytics that drive fleet management strategy, including forecasting short- and long-term outcomes, monitoring market conditions, supporting expansion into autonomous vehicles, and translating data into actionable recommendations.

You will serve as a subject matter expert across multiple business verticals, reviewing actual spend against forecast, building predictive financial models, identifying anomalies in complex invoice workflows, and supporting month-end close deliverables. This role supports both the rental business and AVs, meaning you will operate across the full spectrum of Flexdrive’s portfolio as we scale.

The ideal candidate brings deep analytical rigor, a strong finance foundation, and the ability to operate across business operations, financial operations, and accounting functions while partnering with cross-functional teams to drive efficiency and profitability.

Responsibilities:

• Financial Modeling & Analytics
  • Develop a deep understanding of the key operational and financial flows across our business — spanning fleet management, rental operations, vehicle remarketing, and our expansion into autonomous vehicles — to build and maintain complex financial models that forecast P&L impacts with accuracy.
  • Analyze performance trends across business lines, identifying patterns and drivers that inform strategic decisions around cost optimization, revenue enhancement, and operational efficiency.
  • Monitor industry conditions, market dynamics, and competitive landscape to proactively surface risks and opportunities; translate external insights into actionable recommendations for leadership.
  • Produce and present regular performance reporting with clear attribution of forecast to actual variances, emerging trends, and areas of opportunity to improve margins and reduce cost.
• Business Operations & Process Ownership
  • Own and optimize core business processes across fleet operations, vendor management, and financial operations
  • Review actual spend against forecast on a recurring basis, identifying variances and driving root-cause analysis
  • Identify anomalies in complex invoice workflows (e.g., OEM parts, depot services, insurance, maintenance) and resolve discrepancies cross-functionally
  • Build and maintain dashboards, reports, and tracking mechanisms that give leadership real-time visibility into fleet health and financial performance
  • Drive and support automation of manual processes.
  • Develop business processes  to achieve financial goals.
  • Work on ad hoc strategic and operational projects as needed.
• Month-End Close & Financial Operations
  • Support month-end close deliverables including fleet/operational reporting, accruals, reconciliations, and variance analysis
  • Partner with FP&A, Treasury, and Accounting to ensure accurate and timely financial reporting
  • Develop and document standard operating procedures for recurring financial and operational workflows
• AV Fleet Operations Support
  • Support the financial and operational buildout of Flexdrive’s AV fleet management infrastructure as we scale deployments with partners
  • Develop cost-per-mile models, depot cost analyses, and unit economics frameworks for AV operations
  • Collaborate with Strategy, Infrastructure, and Fleet Ops teams to translate AV deployment plans into financial projections
• Cross-Functional Partnership
  • Serve as the connective tissue between Business Operations, Finance, Fleet Operations, and external partners
  • Partner with cross-functional stakeholders to drive operational efficiency, cost optimization, and process improvement
  • Communicate financial insights and recommendations clearly to both technical and non-technical audiences

Experience:

• Bachelor’s degree in Finance, Business, Economics, Accounting, or a related field
• 5+ years of experience in business operations, financial planning & analysis, or a related analytical role—ideally in the automotive industry with exposure to autonomous vehicles
• Advanced proficiency in Excel/Google Sheets including complex financial modeling, scenario analysis, and data manipulation
• Strong foundation in accounting principles, financial reporting, and variance analysis
• Experience with month-end close processes, accruals, and reconciliation workflows
• Demonstrated ability to build and maintain financial models from scratch in a fast-paced, evolving environment
• Excellent communication skills with the ability to present complex analyses to senior leadership
• Comfort operating in ambiguity and building processes where none exist
• Excellent written and verbal communication skills, with the ability to distill complex analyses into clear, executive-ready insights
• Exceptional attention to detail and a track record of producing accurate, reliable analytical work
• Ability to manage multiple high priority demands simultaneously; ability to achieve success in situations with high degrees of variation and complexity
• Bonus Points
  • Experience in fleet management, rideshare, rental, or autonomous vehicles
  • Familiarity with vehicle remarketing, wholesale markets, or fleet lifecycle economics
  • Experience with BI tools (Tableau, Looker, Mode) or SQL for ad-hoc data analysis
  • Proficient in Salesforce generating and customizing reports and dashboards
  • Background working in a high-growth or startup environment where you built systems from zero
  • Background working on cross-functional initiatives that required aligning operational, financial, and strategic objectives
  • MBA or CPA

Benefits:

• Great medical, dental, and vision insurance options with additional programs available when enrolled
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan with company match to help save for your future
• In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Subsidized commuter benefits
• Monthly Lyft credits and complimentary Lyft Pink membership

Note: For this role, candidates must reside in states registered for Flexdrive Services LLC.

Flexdrive highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule following the establishment of a Lyft Flexdrive hub or office in Nashville — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Flexdrive considers working in the office at least 3 days per week to be an essential function of this hybrid role. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the Nashville area is $88,560 - $110,700, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Flexdrive is an Equal Opportunity Employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. Flexdrive also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Flexdrive will also consider employment for qualified applicants with criminal histories consistent with applicable federal, state and local law.

At Flexdrive, we're at the forefront of revolutionizing transportation by building the operational backbone for autonomous vehicle (AV) fleets. As a leader in fleet management, we're leveraging our expertise to enter the AV space, forming strategic partnerships with cutting-edge technology providers. We're looking for dedicated team members to help us pioneer this new chapter, starting with our first AV depot in Nashville, Tennessee.

The Opportunity

Reporting to the Depot Operations Lead, Flexdrive is seeking detail-oriented and technically capable Depot Operations Associates to ensure our autonomous vehicle fleet maintains optimal readiness for 24/7 operations. This hands-on role combines critical vehicle preparation, maintenance support, and calibration responsibilities that directly impact fleet availability and safety. You will be responsible for the complete vehicle lifecycle from pre-deployment checks through end-of-day diagnostics, including specialized calibration procedures that enable autonomous operation.

This position offers a unique opportunity to work with cutting-edge autonomous vehicle technology while developing expertise in AV operations, safety protocols, and technical procedures. If you're passionate about being part of the future of transportation and thrive in a fast-paced, detail-oriented environment, we encourage you to apply.

Work Schedule & Shift Availability

• This role supports 24/7 AV depot operations and requires availability to work overnight shift, with hours scheduled between 10:30 AM - 7:00 AM. Specific shift times and schedules will be determined based on operational needs and business requirements. 
• Schedules may include weekends and holidays based on depot operational requirements. We offer competitive shift differentials for night shifts and weekend hours.

Responsibilities:

Vehicle Readiness & Preparation:

• Daily Fleet Management: Review and assess available AVs each shift, executing pre-deployment safety checks and end-of-day diagnostics to ensure all vehicles meet operational readiness standards per partner requirements.
• Vehicle State Transitions: Progress vehicles through operational states by completing all required checklists, sensor inspections, and verification processes in the fleet management system.
• Quality Assurance: Perform comprehensive vehicle inspections following partner knowledge base standards, annotating issues and ensuring adherence to Critical to Quality processes.
• Task Execution: Manage daily tasks via digital task management system, ensuring efficient workflow and timely completion of all vehicle preparation activities.

Charging, Cleaning & Fleet Servicing:

• Vehicle Cleanliness Standards: Maintain interior and exterior cleanliness meeting partner brand standards, ensuring all components (body panels, glass, sensors) are free of dirt, debris, dust, and odors following established cleaning procedures.
• Charging Operations: Execute strategic charging activities at optimal times, including mid-day charging sessions, while completing concurrent tasks to maximize efficiency and maintain fleet availability.
• Preventative Maintenance: Perform basic preventative maintenance tasks that don't require dealership intervention, including fluid checks/refills, tire pressure adjustments, and minor component replacements per approved SOPs.
• Cleaning Chemical Compliance: Use only approved cleaning chemicals and follow hazardous materials handling protocols per EHS requirements.

Data Management & Security:

• Data Operations: Execute secure data handling activities including data transfers, offload procedures, and device tracking while maintaining chain of custody per security standards.
• Data Compliance: Ensure all data offload procedures meet established SLAs, maintaining proper documentation and verification of successful data transfers.
• Device Security: Use only employer-supplied, corporate-enrolled devices for photos and data transfer, ensuring no personal devices store proprietary information per security requirements.
• Secure Handling: Maintain strict security protocols for all sensitive hardware, following chain of custody standards for critical components.

Calibration & Technical Operations:

• Sensor Calibration: Conduct calibration activities to reintroduce repaired vehicles into autonomous operation, following precise procedures outlined in training materials and SOPs.
• Manual Driving Operations: Drive autonomous vehicles within depot and on public roads for calibration procedures, ensuring sensors are properly calibrated for autonomous operations.
• Technical Verification: Validate calibration success through system checks and diagnostic procedures, ensuring vehicles meet all technical requirements for autonomous deployment.
• Documentation: Maintain accurate records of all calibration activities, including completion times, issues encountered, and verification results.

Lot Management & Logistics:

• Vehicle Movement: Efficiently manage lot operations including parking, staging, and moving AVs to appropriate areas (deployment zones, charging stations, service bays) while optimizing depot flow.
• Status Management: Update vehicle status in real-time tracking systems, monitoring cycle times and ensuring accurate visibility of fleet readiness.
• Service Coordination: Confirm completion of all service and repairs, transitioning vehicles to appropriate next status while tracking SLA compliance.
• Issue Escalation: Flag maintenance needs and repair requirements to Fleet Supervisor or Depot Operations Lead, providing detailed documentation of observed issues.

Safety & Compliance:

• Safety Protocol Adherence: Follow all OSHA, EHS, and partner safety guidelines including proper PPE usage, hazardous material handling, and emergency response procedures.
• Training Compliance: Maintain all required qualifications and certifications, completing ongoing training through the partner's learning management system.
• Incident Reporting: Immediately report safety concerns, vehicle damage, or operational issues through appropriate channels, supporting incident investigation as needed.
• Quality Standards: Ensure all work meets or exceeds partner operations system standards and quality requirements.

Experience:

• High school diploma or equivalent required; technical certification or associate degree in automotive technology, logistics, or related field preferred.
• 1-2 years of experience in automotive, fleet operations, logistics, or similar hands-on operational environment.
• Valid U.S. driver's license with clean driving record (no major violations in past 3 years) - required for calibration driving duties.
• Mechanical aptitude with ability to perform basic vehicle maintenance and understand technical procedures.
• Strong attention to detail with ability to follow complex SOPs and maintain consistent quality standards.
• Physical capabilities to perform depot operations including ability to stand/walk for extended periods, lift up to 50 lbs, and work in various weather conditions.
• Technical proficiency with mobile devices, tablets, and basic computer systems for data entry and status tracking.
• Excellent communication skills for coordinating with team members and escalating issues effectively.
• Flexibility to work various shifts including nights, weekends, and holidays as part of 24/7 operations.
• Ability to obtain required certifications including Defensive Driving certification and role-specific qualifications.

Benefits:

• Great medical, dental, and vision insurance options with additional programs available when enrolled
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan with company match to help save for your future
• In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Subsidized commuter benefits
• Monthly Lyft credits and complimentary Lyft Pink membership

The expected base pay range for this position in the Nashville area is $16.62-$20.27 per hour, not inclusive of potential equity offering, bonus or benefits. Pay ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the pay range specific to your working location and other factors during the hiring process.

We offer competitive shift differentials for night shifts and weekend hours.

Flexdrive is an Equal Opportunity Employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. Flexdrive also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Flexdrive will also consider employment for qualified applicants with criminal histories consistent with applicable federal, state and local law.

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Lyft is seeking a talented Manager of AV Strategy & Business Operations to join the Lyft Autonomous team. This role sits at the intersection of corporate strategy, financial modeling, and business operations as we scale autonomous vehicle partnerships across the United States and Europe.

The successful candidate will excel at strategic analysis, building financial models, and delivering data-driven insights to inform long-term plans and decision making. This person will work closely with cross-functional teams spanning FP&A, Fleet Operations, Legal, and Marketplace - and will need to operate comfortably across international markets and external partner organizations.

This individual will report directly to the Director of AV Strategy, Lyft Autonomous.

Responsibilities: 

• Strategic Planning & Market Analysis
  • Support ongoing strategic planning and go-to-market efforts across US and global markets.
  • Monitor industry trends, competitive dynamics, and partnership developments to inform Lyft strategic positioning.
  • Synthesize regulatory and political developments to assess impacts to launch plans, partner discussions, and market prioritization.
  • Conduct structured analysis and make data-driven recommendations for strategic choices such as potential investments, partnerships, and other opportunities.
  • Develop board-level materials, strategy presentations, and internal briefings that translate complex workstreams into clear narratives and recommendations.
• Strategic Finance & Financial Modeling
  • Design and build complex financial models to evaluate AV partnership economics, fleet deployment scenarios, and investment opportunities.
  • Support AV planning and decision making by creating short-term and long-term financial projections, scenario analyses, and sensitivity models.
  • Build and maintain commercial P&Ls for individual partnerships and markets, and support investment evaluation and execution, including financial due diligence.
  • Prepare financial analyses for leadership decisions, including total cost of ownership, fleet operations, and infrastructure planning.
  • Prepare deal overviews, investment memos, and board-level reviews for potential AV partnerships and strategic investments.
• GTM Planning & Business Operations
  • Collaborate with European teams and US operations to coordinate launch planning across multiple concurrent markets and AV partners.
  • Develop blueprints for AV deployments, including regulatory engagement, fleet logistics, real estate and infrastructure, and operational readiness.
  • Partner with FP&A, Product, Fleet Operations, Strategy, and Legal teams to support key AV initiatives and autonomous deployments.
  • Support partner management by tracking milestones, identifying blockers, and ensuring alignment between commercial agreements and operational execution.
  • Work closely with fleet operations teams to streamline workflows, improve fleet utilization, and enhance reporting capabilities.

Experience: 

Required

• Bachelor’s degree in Finance, Business, Economics, or related field; MBA or relevant advanced degree is a plus.
• 5+ years of experience in business operations, strategy, finance, or a similar analytical role, ideally within a high-growth tech environment or management consulting.
• Proficiency in financial modeling, forecasting, and data analysis with strong command of Excel, SQL, and data visualization tools.
• Excellent communication skills with proven ability to translate complex financial and strategic concepts for both technical and non-technical audiences.
• Demonstrated experience working with senior leaders and external partners to drive business outcomes.
• Strong analytical mindset with focus on detail, accuracy, and strategic thinking.

Preferred

• 3+ years prior experience with Autonomous Vehicles or adjacent mobility sectors.
• Experience with corporate development, M&A, or investment analysis.
• Experience conducting competitive landscape analysis and capability benchmarking.
• Familiarity with fleet management, asset utilization models, or mobility operations.
• Knowledge of European mobility markets and regulatory environments.
• Experience operating in matrixed or multi-entity organizational structures, particularly across US and international teams.
• Experience preparing board-level materials and executive communications.

Benefits:

• Great medical, dental, and vision insurance options with additional programs available when enrolled
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan with company match to help save for your future
• In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Subsidized commuter benefits
• Monthly Lyft credits and complimentary Lyft Pink membership

Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the New York City area is $132,000 - $165,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Lyft is seeking a talented Manager of AV Strategy & Business Operations to join the Lyft Autonomous team. This role sits at the intersection of corporate strategy, financial modeling, and business operations as we scale autonomous vehicle partnerships across the United States and Europe.

The successful candidate will excel at strategic analysis, building financial models, and delivering data-driven insights to inform long-term plans and decision making. This person will work closely with cross-functional teams spanning FP&A, Fleet Operations, Legal, and Marketplace - and will need to operate comfortably across international markets and external partner organizations.

This individual will report directly to the Director of AV Strategy, Lyft Autonomous.

Responsibilities: 

• Strategic Planning & Market Analysis
  • Support ongoing strategic planning and go-to-market efforts across US and global markets.
  • Monitor industry trends, competitive dynamics, and partnership developments to inform Lyft strategic positioning.
  • Synthesize regulatory and political developments to assess impacts to launch plans, partner discussions, and market prioritization.
  • Conduct structured analysis and make data-driven recommendations for strategic choices such as potential investments, partnerships, and other opportunities.
  • Develop board-level materials, strategy presentations, and internal briefings that translate complex workstreams into clear narratives and recommendations.
• Strategic Finance & Financial Modeling
  • Design and build complex financial models to evaluate AV partnership economics, fleet deployment scenarios, and investment opportunities.
  • Support AV planning and decision making by creating short-term and long-term financial projections, scenario analyses, and sensitivity models.
  • Build and maintain commercial P&Ls for individual partnerships and markets, and support investment evaluation and execution, including financial due diligence.
  • Prepare financial analyses for leadership decisions, including total cost of ownership, fleet operations, and infrastructure planning.
  • Prepare deal overviews, investment memos, and board-level reviews for potential AV partnerships and strategic investments.
• GTM Planning & Business Operations
  • Collaborate with European teams and US operations to coordinate launch planning across multiple concurrent markets and AV partners.
  • Develop blueprints for AV deployments, including regulatory engagement, fleet logistics, real estate and infrastructure, and operational readiness.
  • Partner with FP&A, Product, Fleet Operations, Strategy, and Legal teams to support key AV initiatives and autonomous deployments.
  • Support partner management by tracking milestones, identifying blockers, and ensuring alignment between commercial agreements and operational execution.
  • Work closely with fleet operations teams to streamline workflows, improve fleet utilization, and enhance reporting capabilities.

Experience: 

Required

• Bachelor’s degree in Finance, Business, Economics, or related field; MBA or relevant advanced degree is a plus.
• 5+ years of experience in business operations, strategy, finance, or a similar analytical role, ideally within a high-growth tech environment or management consulting.
• Proficiency in financial modeling, forecasting, and data analysis with strong command of Excel, SQL, and data visualization tools.
• Excellent communication skills with proven ability to translate complex financial and strategic concepts for both technical and non-technical audiences.
• Demonstrated experience working with senior leaders and external partners to drive business outcomes.
• Strong analytical mindset with focus on detail, accuracy, and strategic thinking.

Preferred

• 3+ years prior experience with Autonomous Vehicles or adjacent mobility sectors.
• Experience with corporate development, M&A, or investment analysis.
• Experience conducting competitive landscape analysis and capability benchmarking.
• Familiarity with fleet management, asset utilization models, or mobility operations.
• Knowledge of European mobility markets and regulatory environments.
• Experience operating in matrixed or multi-entity organizational structures, particularly across US and international teams.
• Experience preparing board-level materials and executive communications.

Benefits:

• Great medical, dental, and vision insurance options with additional programs available when enrolled
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan with company match to help save for your future
• In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Subsidized commuter benefits
• Monthly Lyft credits and complimentary Lyft Pink membership

Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the San Francisco area is $132,000 - $165,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Flexdrive is a subsidiary of Lyft that works together with Lyft teams to realize our shared mission.

Flexdrive builds the operational backbone for the future of mobility. As a leader in fleet management and a Lyft subsidiary, we're extending our expertise into autonomous vehicle (AV) infrastructure — managing the physical operations that keep AV fleets safe, available, and performing at scale. Our Nashville depot is the first proof point in a multi-market expansion, and we're building the leadership team to sustain and scale it.

Reporting to the Director, Field Operations, Flexdrive is seeking a Senior Manager, AV Operations to lead a portfolio of AV markets. This role sits between the Director and the Operations Managers — translating strategic direction into field execution, developing the Operations Manager layer, and ensuring operational performance is consistent, safe, and scalable across markets.

This is a role for a senior operational leader who leads from the front — running a multi-market program with precision, holding a high bar across a team of managers, and owning the AV Partner relationship at a program level. The operational framework, safety programs, and partner protocols are established, and this leader's first job is executing within them at a high standard. As we scale, this role will also take on program-building scope — translating operational experience into repeatable systems and supporting new market readiness. You will be accountable for fleet readiness, team performance, safety compliance, and the operational health of every market in your portfolio.

Responsibilities:

Multi-Market Operational Leadership

• Portfolio Performance Ownership: Deliver consistent fleet readiness and demand targets across a portfolio of markets — holding Operations Managers accountable to outcomes, aligning team execution to organizational goals, and acting quickly to close performance gaps before they compound.
• Operational Standards & Consistency: Drive adherence to established SOPs, safety standards, and partner compliance requirements across all markets — ensuring consistent, high-quality execution and elevating performance through your Operations Manager team.
• Safety-First Leadership: Set and model a non-negotiable safety standard across all markets. Ensure incident response protocols are executed correctly at every site, escalations are handled with rigor, and safety documentation meets partner and regulatory requirements.
• Operational Continuity: Sustain 24/7 operational continuity across markets — identifying systemic risks before they become outages, ensuring Operations Managers have the resources and clarity to perform, and maintaining alignment between field execution and broader organizational objectives.

People Leadership & Team Development

• Team Development & Accountability: Develop and lead a team of Operations Managers — setting shared OKRs, providing regular coaching and feedback, and building the management depth needed to sustain high performance and drive continuous improvement across the portfolio.
• Workforce Capability & Culture: Foster a high-performing, safety-first culture across all markets — ensuring teams are fully trained, certified, and equipped for success. Champion continuous learning and create consistent opportunities for career development at every level of the team.
• Talent Pipeline & Org Readiness: Identify and develop high-potential talent within the workforce, ensuring each market maintains a strong internal pipeline. Partner with the Director on hiring, org structure, and leadership readiness as the portfolio evolves.

Partner & Stakeholder Collaboration

• AV Partner Program-Level Relationship: Own the AV Partner relationship at a program level — representing Flexdrive's operational performance in partner reviews, serving as the primary escalation point above market-level coordination, and ensuring compliance with partner requirements across all markets.
• Cross-Functional Alignment: Connect cross-functional teams — Safety, Training, Compliance, and FP&A — around shared operational goals. Advocate for field realities in planning and investment decisions, and ensure field operations are supported by the right resources, processes, and tooling.
• Regulatory & Audit Compliance: Ensure all markets maintain full compliance with local, state, and federal AV regulations. Own audit readiness across the portfolio and ensure documentation standards are upheld at every site.
• Vendor Oversight & Escalation: Serve as the strategic bridge between internal stakeholders, third-party service partners, and local depot leadership. While Operations Managers own daily floor execution, you will provide high-level oversight, resolve complex escalations, and ensure workflows consistently hit program SLAs.

Performance, Reporting & Continuous Improvement

• Metrics & Reporting Frameworks: Develop and own operational reporting across markets — building the metrics and reporting frameworks needed to monitor fleet performance, surface trends, and drive data-backed accountability through your Operations Manager team.
• Process Improvement & Efficiency: Lead cross-functional initiatives that drive process improvements and enhance operational efficiency across the portfolio. Identify systemic gaps, translate findings into actionable solutions, and ensure Operations Managers execute against them.
• Market Expansion Readiness: As new markets are added to the portfolio, ensure launch readiness by preparing Operations Managers and field teams with the training, certification, and operational playbooks needed to perform from day one.

Experience

• 8+ years of progressive operational leadership, with demonstrated experience managing multi-site or multi-market operations in a safety-critical environment.
• Proven track record leading managers — developing, coaching, and holding accountable a team of operational leaders across geographically distributed sites.
• Experience in AV, fleet, transportation, logistics, or a similarly regulated operational environment, with deep familiarity with safety management systems, high-voltage (HV) EV environments, strict chain-of-custody compliance for sensitive hardware, and regulatory compliance requirements.
• Demonstrated ownership mindset — experience setting OKRs, leading programmatic initiatives with a high degree of autonomy, and driving accountability through effective delegation across a team of managers.
• Data fluency — experience building performance metrics and reporting frameworks, interpreting operational trends, and using data to drive decisions and team accountability at scale.
• Excellent communication and leadership presence, with the ability to tailor communication for a broad range of audiences — from field teams to senior leadership, cross-functional partners, and external technology partners.

Benefits:

• Great medical, dental, and vision insurance options with additional programs available when enrolled
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan with company match to help save for your future
• In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Subsidized commuter benefits
• Monthly Lyft credits and complimentary Lyft Pink membership

Note: For this role, candidates must reside in states registered for Flexdrive Services LLC.

Flexdrive highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office at least 3 days per week, including on Mondays, Wednesdays, and Thursdays. Flexdrive considers working in the office at least 3 days per week to be an essential function of this hybrid role. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

Flexdrive highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule following the establishment of a Lyft Flexdrive hub or office in Nashville — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Flexdrive considers working in the office at least 3 days per week to be an essential function of this hybrid role. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the Nashville area is $127,920 - $159,900, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Flexdrive is an Equal Opportunity Employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. Flexdrive also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Flexdrive will also consider employment for qualified applicants with criminal histories consistent with applicable federal, state and local law.

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

The autonomous transition is a transformational opportunity for Lyft. Our strategy focuses on becoming the preferred marketplace, fleet, and operational partner for the world's best Autonomous Vehicle (AV) providers. Lyft will leverage our platform advantages and scale to enable the success of AV partners across the value chain, from AV technology providers to OEMs to fleet providers. This role will help shape the future of AV partnerships at Lyft by supporting the origination of new partner relationships and keeping a rapidly expanding pipeline of opportunities moving forward. You will work in a highly collaborative, fast-paced environment.

As a qualified candidate, you have a track record of managing multiple complex workstreams simultaneously and delivering high-quality outputs in a commercial or deal-making environment. You are a strong communicator who can prepare crisp, well-structured materials for senior audiences and represent Lyft professionally in partner-facing settings. You are able to coordinate across internal teams — strategy, finance, legal, and corporate development — to move deals forward efficiently. You uphold a high quality bar and have a strong appreciation for the details that matter in a commercial process. Above all, you are intellectually curious, energised by a full pipeline, and eager to develop deep expertise in the AV industry.

Responsibilities:

• Keep the pipeline moving by coordinating active AV partner conversations — scheduling meetings, setting agendas, tracking follow-ups, and making sure nothing falls through the cracks
• Make every partner interaction count by preparing crisp, well-structured materials for partner meetings, internal deal reviews, and leadership pipeline updates
• Accelerate deal momentum by drafting initial LOIs, MOUs, and term sheet inputs under the direction of the senior origination lead, turning alignment into written commitments
• Drive investment decision-making by working in close collaboration with the Corporate Development team — helping to evaluate partner opportunities, synthesise commercial context, and inform equity investment recommendations
• Give the team a clear view of the pipeline by maintaining accurate and up-to-date status, next steps, and open items across all active conversations
• Build the expertise to own deals independently over time by developing deep knowledge of different sectors — OEM, SDS, Fleet — and earning increasing responsibility for partner conversations
• Help senior leadership stay focused on the highest-value opportunities by supporting the origination lead in representing the pipeline clearly and confidently to senior stakeholders
• Stay ahead of the market by monitoring the AV ecosystem — tracking new entrants, funding rounds, partnerships, and competitive moves to inform pipeline prioritization and surface emerging opportunities

Experience:

• 3–5 years of experience in business development, strategy, or a similar commercial role
• Demonstrated ability to manage multiple active workstreams simultaneously with strong attention to detail
• Excellent written and verbal communication skills; able to prepare high-quality materials for senior internal and external audiences
• Strong cross-functional collaboration skills; comfortable working across strategy, finance, legal, and operations teams
• Genuine intellectual curiosity about the AV industry and appetite to develop expertise in a fast-moving space
• Familiarity with commercial document drafting — LOIs, MOUs, or term sheets — is a plus
• Prior experience in BD or a deal-making environment is a plus, as is prior exposure to equity investment processes, including experience at a corporate VC or in a corporate development function
• Knowledge of the AV, automotive, or mobility ecosystem is a plus

Benefits:

• Great medical, dental, and vision insurance options with additional programs available when enrolled
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan with company match to help save for your future
• In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Subsidized commuter benefits
• Monthly Lyft credits and complimentary Lyft Pink membership

Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the San Francisco area is $118,000 - $147,000 not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Flexdrive is a subsidiary of Lyft that works together with Lyft teams to realize our shared mission. 

Flexdrive builds the operational backbone for the future of mobility. As a leader in fleet management and a Lyft subsidiary, we're extending our expertise into autonomous vehicle (AV) infrastructure — managing the physical operations that keep AV fleets safe, available, and performing at scale. As we grow, the integrity of our operational standards is what separates consistent performance from operational risk. This role is at the center of that.

Reporting to the Director of Field Operations, Flexdrive is seeking a Program Manager, Process Excellence & Standards to own the full lifecycle of our operational process library — from governance and version control to field validation and continuous improvement. This is an individual contributor role with significant cross-functional reach, operating with considerable autonomy to define how Flexdrive manages, audits, and evolves its standards as the business scales.

Flexdrive has built more than 100 operational process standards to support our AV depot operations — covering everything from vehicle handling and safety protocols to partner compliance requirements. This role exists to make sure those standards are living documents: accurate, adhered to in the field, responsive to feedback, and ready to support future AV partners as we grow. You will own the program that keeps our operations honest, consistent, and scalable.

Responsibilities:

Process Standards Ownership & Governance

• Document Library Management: Own the full library of Flexdrive operational process standards — maintaining version control, ensuring document accuracy, and establishing governance practices that keep the library organized, accessible, and audit-ready at all times.
• Audit & Validation Cycles: Design and execute regular audit cycles to validate that process standards reflect current operational reality. Identify gaps between documented standards and actual field execution, and drive resolution through structured updates and approval workflows.
• Version Control & Change Management: Manage the end-to-end lifecycle of process changes — from intake and review through approval, publication, and field communication — ensuring that updates are traceable, deliberate, and consistently implemented across all markets.
• Standards Integrity: Ensure all process documentation meets Flexdrive's quality standards and partner compliance requirements. Maintain clear ownership assignments for each standard and ensure accountability for adherence is embedded at the right level of the organization.

Field Adherence & Continuous Improvement

• Field Execution Monitoring: Partner with cross functional partners and field teams to assess whether process standards are being executed as written — surfacing adherence gaps, identifying root causes, and translating findings into targeted improvements.
• Feedback Loop Management: Build and maintain a structured feedback system that captures input from field teams, partners, and safety stakeholders when processes are unclear, outdated, or need to evolve. Ensure feedback is prioritized, tracked, and acted on in a timely manner.
• Continuous Improvement Program: Lead retrospectives and post-mortems on process failures or near-misses — using data and field insights to drive meaningful improvements. Own the full CAPA (Corrective and Preventive Action) lifecycle — from root cause identification through corrective action assignment, implementation tracking, and closure validation. Embed a culture of continuous improvement across the operations team by making it easy to identify, escalate, and resolve process gaps.
• Performance Metrics & Reporting: Define clear success metrics for process adherence and standards health. Build and maintain reporting frameworks that allow leadership to monitor the state of the process library, track improvement over time, and make informed decisions about where to focus.

Program Management & Cross-Functional Collaboration

• Stakeholder Alignment: Collaborate cross-functionally across various functions and AV partner teams to ensure process standards reflect the needs of every function that touches depot operations — and that updates are communicated clearly and adopted consistently.
• Partner Procedure Change Management: Own the formal procedure change request process with AV partners — managing submissions to resolve gaps in standard work, tracking approval timelines, and ensuring accepted changes are incorporated into the Flexdrive process library and communicated to the field.
• Program Health & Prioritization: Manage the process excellence program with discipline — maintaining a clear backlog of open items, tracking progress against milestones, proactively identifying risks to program delivery, and adapting plans as business needs evolve.

Scalability & Future-Readiness

• Evergreen Standards Design: Design the process library and governance framework with scalability in mind — ensuring standards are written to be adaptable across markets, depot configurations, and future AV partner relationships, not locked to a single partner or operational context.

Multi-Partner Readiness: As Flexdrive adds future AV partners, lead the process integration work required to onboard new partner standards — identifying gaps, managing updates, and ensuring the library remains coherent and operationally sound across a multi-partner

Experience:

• 5+ years in program or project management, with a demonstrated focus on process standardization, SOP governance, operational excellence, or a related discipline.
• Proven ability to manage large-scale document libraries — including version control, audit cycles, and compliance validation — in a fast-paced operational environment.
• Experience in fleet operations, transportation, logistics, AV, or a similarly regulated operational environment, with familiarity with safety management systems and field compliance requirements.
• Strong analytical proficiency — comfortable building performance metrics and reporting frameworks, interpreting operational data, and using insights to drive continuous improvement decisions.
• Demonstrated ability to lead cross-functional programs independently — defining milestones, managing risks, maintaining program health, and adapting to evolving business needs with minimal direction.
• Excellent written communication skills — able to translate complex operational processes into clear, structured documentation and communicate updates effectively across a broad range of stakeholders.

Benefits:

• Great medical, dental, and vision insurance options with additional programs available when enrolled
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan with company match to help save for your future
• In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Subsidized commuter benefits
• Monthly Lyft credits and complimentary Lyft Pink membership

Note: For this role, candidates must reside in states registered for Flexdrive Services LLC.

Flexdrive highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office at least 3 days per week, including on Mondays, Wednesdays, and Thursdays. Flexdrive considers working in the office at least 3 days per week to be an essential function of this hybrid role. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the Nashville area is $88,560-$110,700, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Flexdrive is an Equal Opportunity Employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. Flexdrive also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Flexdrive will also consider employment for qualified applicants with criminal histories consistent with applicable federal, state and local law.

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Lyft AV brings the autonomous future to life by matching our community of riders with self-driving vehicles to meet their transportation needs today. The program is powered by a technical team innovating to build new features, experiment, and evolve approaches for emerging business needs. At the same time, we prioritize production quality because our customers put their trust in us for safety and reliability.

As a Software Engineer for Autonomous Vehicles, you’ll be responsible for executing integrations with partners, making tradeoffs between technical investments and product work, and collaborating with other engineers on system design. You will help shape the product direction by developing a deep understanding of the customer and working closely with cross-functional partners from Product, Design, Science, and Operations. You will work with a group of talented engineers and help the team to deliver significant business impact while being open to change through constant experimentation in an ambiguous emerging product. If you enjoy collaborating with technical and nontechnical partners in a fast-moving space with real-world impact, this is the role for you.

Responsibilities:

• Help establish roadmap and architecture based on technology and understanding of customer needs
• Write well-crafted, well-tested, readable, maintainable code
• Participate in code reviews to ensure code quality and distribute knowledge
• Share your knowledge by giving brown bags, tech talks, and promoting appropriate tech and engineering best practices
• Can help lead large projects from idea to positive execution
• Unblock, support and communicate with internal partners to achieve results

Experience:

• +3 years of Backend Software Engineering industry experience
• Experience with object-oriented programming
• Experience in distributed systems
• Experience working with databases, relational or NoSQL
• Write clear, scalable and clear design documentation
• Design, build and improve a set of team owned components

This role needs onsite availability in Mexico City once per week.

Please submit your resume in English.

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Flexdrive is a subsidiary of Lyft that works together with Lyft teams to realize our shared mission. 

Flexdrive, a subsidiary of Lyft provides vehicle access to Lyft drivers through a flexible car rental subscription program, is looking for a motivated and organized Operations Associate to join our Phoenix team full-time. Reporting into the Operations Lead, in this role, you will be providing quality in-person experiences by serving customers at our local Flexdrive facilities that offer the Express Drive Program end-to-end rental process and preparing them for the exciting road ahead. If you love working with people, have a passion for operations and the thought of helping Lyft drivers continue to build this incredible ride-sharing movement in [NAME OF MARKET] sounds exciting, we would love to meet you!  

Responsibilities:

• Assists customers with the car rental process, including but not limited to Express Drive customer support, customer Arrival/Check-In, assigning drivers to rental vehicles and processing rental returns
• Prepares Flexdrive rental vehicles for Lyft Drivers, which includes fueling and cleaning, installing telematics, license plates, conducting fleet vehicle inspections, and managing vehicle compliance documents
• Manages vehicle lot organization, vehicle transportation, and other daily rental operations
• Flags vehicle issues, program challenges, and bugs to the Operations Lead and internal/external partners
• Builds trust and works effectively with others to achieve results and team goals
• Upholds Flexdrive’s high standard of service while working with all drivers and be an ambassador for the Lyft brand
• Takes initiative and ownership to "make it happen" and seeks out opportunities to contribute to team success

Experience:

• 1+ year of experience in an in-person customer service role like retail, technical support or hospitality
• Familiarity with the Phoenix area
• Impeccable customer service and problem-solving skills
• Excellent, clear verbal and written communication skills
• What should come easy to you: patience, problem identifying and solving, de-escalating situations, teamwork, and self-governance 
• Team Player Mentality: We are all about THE TEAM, since we all know there is no “I” in TEAM
• Bonus points if you love ride-sharing so much that you're a Lyft driver too! 
• Proficiency in other languages is considered a plus!
• A valid unrestricted driver's license and satisfactory driving record and be insurable under Lyft's policy required

Benefits:

• Great medical, dental, and vision insurance options with additional programs available when enrolled
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan with company match to help save for your future
• In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Subsidized commuter benefits
• Monthly Lyft credits and complimentary Lyft Pink membership

Note: For this role, candidates must reside in states registered for Flexdrive Services LLC.

This role is on-site at a Lyft Flexdrive hub or office location full time. #Onsite

The expected base pay range for this position in the Phoenix area is $16.67 - $20.77, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Flexdrive is an Equal Opportunity Employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. Flexdrive also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Flexdrive will also consider employment for qualified applicants with criminal histories consistent with applicable federal, state and local law.

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

 Lyft connects people to transportation to change the way we live and get around our communities. Product management at Lyft leads the integration of engineering, data science, and design to achieve the company's vision for reinventing transportation. We are looking for entrepreneurial and passionate Product Managers to innovate and execute across a rapidly growing, fast-paced company and industry.

Autonomous vehicles are one of Lyft's most strategic and exciting product areas. As a Senior PM on the AV Platform team, you'll work directly with AV technology partners to build and scale Lyft's AV platform - ensuring seamless, high-quality rides that delight riders and represent Lyft's brand values. This role sits at the intersection of product, partnerships, and platform, requiring someone equally comfortable diving into technical integration details and navigating complex partner relationships.

Responsibilities:

• Own the product strategy to launch, scale, and deepen select AV partnerships in new cities, aligning your team’s goals, success metrics, and roadmap to align with Lyft’s mission and autonomous vehicle strategy
• Serve as the primary product counterpart for AV technology partners, deeply understanding their capabilities and finding solutions that balance the needs of riders, partners, and Lyft
• Drive a customer obsessed and learning culture by continuously shipping and iterating on products via user research, market research, data analysis, & experimentation 
• Be a valued collaborator for business development, strategic and other product partners - finding common ground that meets the needs of all parties
• Lead a cross-functional pod of engineers, designers, data scientists, legal, policy, and business stakeholders - setting context, maintaining momentum, and building tools and processes to keep the team aligned
• Collaborate across the company and communicate roadmaps, priorities, and decisions clearly to audiences ranging from partner teams to executive levels
• Leverage AI tools and emerging technology to accelerate your team's workflows and enhance the products you build

Experience:

• 5+ years of product management experience, with significant time spent on consumer-facing or platform products
• Track record of building and shipping 0-to-1 products with measurable user and business impact in ambiguous, fast-moving environments
• Experience navigating complex cross-functional environments where you influence without direct authority
• Strong business judgment, with the ability to balance end-consumer and partner needs
• Data fluency - you define and analyze metrics that inform the success of your products, and you're comfortable running and interpreting quantitative analysis and experiments
• Strong communication skills across audiences and levels, and experience working with external technical partners and senior leadership
• Customer obsessed - strong user empathy and experience in the customer discovery and product development process
• Familiarity with the operational complexity of physical-world services — where software launches intersect with on-the-ground readiness
• Ideally have experience with platform products, technical integrations, or partnership-heavy environments
• Bonus: familiarity with autonomous vehicles, developer platforms, mobility, or marketplace dynamics

Benefits:

• Great medical, dental, and vision insurance options with additional programs available when enrolled
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan with company match to help save for your future
• In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Subsidized commuter benefits
• Monthly Lyft credits and complimentary Lyft Pink membership

Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the San Francisco area is $148,000-$185,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Lyft AV brings the autonomous future to life by matching our community of riders with self-driving vehicles to meet their transportation needs today. The program is powered by a technical team innovating to build new features, experiment, and evolve approaches for emerging business needs. At the same time, we prioritize production quality because our customers put their trust in us for safety and reliability.

As a Software Engineer for Autonomous Vehicles, you’ll be responsible for executing integrations with partners, making tradeoffs between technical investments and product work, and collaborating with other engineers on system design. You will help shape the product direction by developing a deep understanding of the customer and working closely with cross-functional partners from Product, Design, Science, and Operations. You will work with a group of talented engineers and help the team to deliver significant business impact while being open to change through constant experimentation in an ambiguous emerging product. If you enjoy collaborating with technical and nontechnical partners in a fast-moving space with real-world impact, this is the role for you.

Responsibilities:

• Help establish roadmap and architecture based on technology and understanding of customer needs
• Write well-crafted, well-tested, readable, maintainable code
• Participate in code reviews to ensure code quality and distribute knowledge
• Share your knowledge by giving brown bags, tech talks, and promoting appropriate tech and engineering best practices
• Can help lead large projects from idea to positive execution
• Unblock, support and communicate with internal partners to achieve results

Experience:

• 5+ years of software engineering experience with high-level programming languages; experience with Python and Go is a plus.
• BS/MS in Computer Engineering, Computer Science, or related field, or equivalent work experience.
• Strong background in distributed systems, and proficient in relational or NoSQL databases.
• Proven experience in designing, debugging, and managing fault-tolerant, highly available, large-scale distributed systems.
• Experience working with public cloud platforms (e.g., AWS, GCP, Microsoft Azure, etc.)

Benefits:

• Great medical, dental, and vision insurance options with additional programs available when enrolled
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan with company match to help save for your future
• In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Subsidized commuter benefits
• Monthly Lyft credits and complimentary Lyft Pink membership

Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the San Francisco area is $148,000 - $185,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.  Flexdrive is a subsidiary of Lyft that works together with Lyft teams to realize our shared mission. 

At Flexdrive, we're at the forefront of revolutionizing transportation by building the operational backbone for autonomous vehicle (AV) fleets. As a leader in fleet management, we're leveraging our expertise to enter the AV space, forming strategic partnerships with cutting-edge technology providers. We're looking for dedicated team members to help us pioneer this new chapter.

About the Role

Flexdrive is at the forefront of the autonomous vehicle (AV) revolution. As the Manager, AV Technical Operations, you will be the program leader responsible for establishing and scaling our internal AV technical service operations..

In this highly visible role, you will lead the design, launch, and ongoing performance of our internal AV service and maintenance operation. You will partner with our recruitment team to build the founding team of Technicians, help lead the development of a technical training and certification program, and create the definitive playbook for our AV repair operations.  Ultimately, you are accountable for the end-to-end performance of our service and repair program, ensuring maximum fleet readiness and building a highly capable technical workforce. 

Responsibilities:

• Strategic Build-Out & Infrastructure
  • Design the Service Standard: Lead the strategic launch of our internal service and repair program. Define the headcount models, shop layouts, tooling requirements, and operational workflows for high-efficiency maintenance operations.
  • Depot Launch Leadership: Act as the operational lead for new depot build-outs (both new construction and facility remodels). Collaborate with Real Estate and Construction teams to ensure maintenance bays, lifts, and HV charging infrastructure meet strict AV operational specifications.
  • Tooling & Supply Chain: Establish direct procurement channels and lifecycle management for heavy equipment (alignment racks, ADAS calibration fixtures) and specialized HV repair tooling.
• Technical Leadership, Recruiting & Training
  • Talent Acquisition & Recruiting: Partner with the People team to define the AV technician hiring profile. Develop the recruitment and retention strategy for our technical workforce, partnering closely with the Talent Acquisition team to execute on hiring goals, technician assessments, and onboarding.
  • Training & Certification Program: Help lead the development and implementation of a comprehensive technical training and certification program. Establish rigorous onboarding and training pathways that ensure all staff achieve and maintain 100% compliance with strict OEM, high-voltage (HV), and AV-specific repair certifications.
  • Continuous Development: Build the framework for ongoing technical development and recertification. Ensure the team's skills evolve alongside rapid hardware and software updates, creating a culture of continuous learning and safety.
  • Cross-Functional Technical Liaison: Serve as the primary operational and technical bridge between the service floor, internal engineering teams, and external AV/OEM partners to manage diagnostic escalations and hardware modifications.
• Fleet Maintenance Operations & Financial Performance
  • Operational Excellence: Own the fleet health metrics and program performance. Minimize VOR (Vehicle Off Road) time by optimizing shift schedules, parts availability, and work order prioritization.
  • OpEx Budget Management: Own the operational budget for the service and repair program. Track and optimize costs related to labor, tooling, and consumables to achieve targeted Cost Per Mile metrics.
  • Process Engineering: Develop, document, and continuously improve Standard Operating Procedures (SOPs) for the internal workforce, translating complex technical requirements into executable repair workflows for technicians.
  • Performance Management: Drive a data-led operation, holding the program accountable to strict KPIs regarding First-Time Fix Rate (FTFR), Cycle Time, and Cost Per Repair.
• Safety & Compliance
  • Safety Culture: Execute and continuously improve a safety-first Safety Management System (SMS) culture. Oversee High Voltage (HV) safety protocols (NFPA 70E), Lockout/Tagout (LOTO), and hazardous waste management..
  • Quality Assurance: Establish a comprehensive Quality Control (QC) framework with multi-stage inspection and validation protocols. Design quality gates including diagnostic scans, functional testing, and final vehicle readiness certification. Ensure 100% compliance with AV technical standards before vehicles return to autonomous service.

Experience:

• Experience: 5+ years of program management or operational leadership specifically within the Autonomous Vehicle (AV), Electric Vehicle (EV), or Advanced Mobility sectors.
• Recruiting & Talent Development: Demonstrated experience recruiting technical talent, building competency frameworks, and managing technical training programs for service/repair operations.
• Program Leadership: Proven ability to lead complex operations and influence cross-functional teams (Real Estate, HR, Engineering) to deliver on launch timelines.
• The "Builder" Mindset: Proven experience launching new service centers or maintenance facilities from scratch (not just running existing ones). Experience with facility layout, permitting, and equipment procurement is essential.
• Technical Depth: Solid understanding of AV sensor systems (lidar, radar, cameras), EV high-voltage systems, and automotive service operations. Sufficient technical depth to effectively lead a technical team, interpret performance data, and make informed operational decisions. This is a program leadership role—you will have Master Technicians and technical experts on your team to handle the hands-on technical work.
• Operational Rigor: Experience managing high-velocity operations using data. Proficiency with Fleet Management Systems (FMS), ticketing systems, and data visualization (Tableau/Excel).
• Travel: Ability to travel up to 50% of the time, particularly during peak depot launch phases.
• Bonus Points
  • Experience working with JLR (Jaguar Land Rover), Zeekr, or Hyundai AV platforms.
  • Certifications: ASE Master Technician (or proven experience managing and assessing ASE/OEM certified technicians), I-Car Certification, Six Sigma/Lean, or PMP.

Benefits:

• Great medical, dental, and vision insurance options with additional programs available when enrolled
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan to help save for your future
• In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Subsidized commuter benefits
• Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule following the establishment of a Lyft office in Nashville — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the Nashville area is $108,240 - $135,300. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Flexdrive, Lyft’s wholly-owned fleet management subsidiary, is undergoing a transformational shift from traditional rideshare fleet operations to autonomous vehicle fleet ownership and operations. We are seeking an AV Program Manager to lead the cross-functional operating plan that will prepare Flexdrive to receive, staff, and operate AV fleets at scale.

This role is the operational backbone of Flexdrive’s AV readiness initiative. You will own the master program timeline, coordinate cross-functional workstreams spanning infrastructure, people, fleet operations, treasury, legal, and finance, and ensure that all requirements are tracked, dependencies are surfaced, and deployment milestones are met. You will work directly with the Flexdrive CEO and a leadership team that includes heads of Operations, Fleet, Strategy, Infrastructure, FP&A, Treasury, Legal, and People.

This is not a traditional program management role. The work is high-stakes and foundational. If you thrive in ambiguity, can drive structure into complex multi-workstream programs, and have a bias toward action over perfect planning, this role is for you.

Why Join Us?

• Opportunity to build the operational foundation for AV fleet deployments in North America and Europe
• Direct partnership with the Flexdrive CEO and Lyft AV leadership on a transformational initiative
• Greenfield program management role—you will design the playbook, not inherit it
• High-visibility work that directly influences board-level AV strategy and investment decisions
• Collaborative, mission-driven team with a bias toward action and a belief that imperfect plans executed with vigor beat perfect plans executed too late

Responsibilities

• Program Planning & Execution
  • Own and maintain the master program timeline for the Flexdrive AV Operating Readiness, integrating deliverables and dependencies across multiple workstreams: Strategic Planning, Infrastructure, People, Fleet Operations, Treasury, Finance, and Legal.
  • Develop and manage the program’s RAID log (Risks, Assumptions, Issues, Dependencies), ensuring cross-functional blockers are identified early and escalated with clear recommendations
  • Drive weekly leadership syncs, monthly deep-dive reviews, and quarterly board updates—owning the preparation, facilitation, and follow-through for each
  • Translate upstream decisions (partner agreements, market selections) into operational requirements, updating the readiness roadmap in real time
• Cross-Functional Coordination
  • Serve as the connective tissue between workstream leads, ensuring that infrastructure timelines align with hiring plans, capital deployment schedules match construction milestones, and fleet operations readiness tracks to vehicle delivery dates
  • Partner with Infrastructure and Operations leads to align depot construction timelines with AV partner deployment schedules
  • Coordinate with People and Operations to ensure hiring, training, and certification programs are sequenced ahead of vehicle arrivals
  • Work with FP&A and Treasury to track investment spend against the capital deployment schedule and surface variance early
• Stakeholder Communication & Reporting
  • Build and deliver clear, concise status reporting to the Flexdrive CEO, Lyft AV leadership, and the Flexdrive board
  • Develop market readiness scorecards that provide at-a-glance visibility into each market’s progress against deployment milestones
  • Create and maintain program documentation including decision logs, meeting notes, and workstream status trackers
  • Prepare materials for Flexdrive board meetings and Lyft leadership reviews, translating operational detail into strategic narrative
• Process Design & Operational Excellence
  • Design and implement the program management operating model for AV readiness—this is a greenfield initiative and the cadence, tools, and processes will be built from scratch
  • Establish standardized frameworks for workstream reporting, investment ask formalization, and cross-functional dependency management
  • Identify and drive process improvements across workstreams, leveraging data to optimize timelines and resource allocation
  • Build repeatable playbooks for market readiness that scale  

Experience:

• Bachelor’s degree in Business, Operations, Engineering, or related field; MBA or relevant advanced degree is a plus
• 7+ years of experience in program management, business operations, or a similar cross-functional leadership role, ideally within high-growth tech, fleet management, logistics, or infrastructure-heavy environments
• Demonstrated experience managing complex, multi-workstream programs with 12–24 month timelines and significant pre-revenue or pre-launch investment requirements
• Strong command of program management tools and methodologies (Gantt charts, RAID logs, dependency mapping, critical path analysis)
• Excellent communication skills with proven ability to translate operational complexity into clear executive-level narratives for both internal leadership and board audiences
• Experience working directly with C-level executives and cross-functional leadership teams to drive decisions and accountability
• Strong analytical mindset with ability to identify risks, quantify trade-offs, and recommend courses of action with imperfect information
• Preferred
  • Experience with infrastructure buildout programs (depot construction, facility standup, real estate development)
  • Background in capital intensive projects, fleet management, automotive, mobility, or autonomous vehicle operations
  • Experience managing programs that span domestic and international markets, particularly European market entry
  • Familiarity with corporate entity formation, capital structure, or financial planning processes
  • Experience in a subsidiary or business unit operating within a larger corporate parent

Benefits:

• Great medical, dental, and vision insurance options with additional programs available when enrolled
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan with company match to help save for your future
• In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Subsidized commuter benefits
• Monthly Lyft credits and complimentary Lyft Pink membership

Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the San Francisco area is $132,000 - $165,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

The autonomous transition is a transformational opportunity for Lyft. Our strategy focuses on becoming the preferred marketplace, fleet, and operational partner for the world's best Autonomous Vehicle (AV) providers. Lyft will leverage our platform advantages and scale to enable the success of AV partners across the value chain, from AV technology providers to OEMs to fleet providers. This role will help shape the future of AV partnerships at Lyft by crafting durable relationships with our partners and ensuring commercial success. You will work in a highly collaborative, fast-paced environment.

As a qualified candidate, you have a track record of owning complex, multi-stakeholder commercial relationships end-to-end — from deal close through ongoing management and growth. You are a strong communicator who can operate confidently at the executive level both internally and externally. You are able to coordinate across a wide range of internal teams — legal, finance, product, operations — without formal authority and keep multiple workstreams moving simultaneously. You uphold a high quality bar and have a strong appreciation for the commercial details that make or break a partnership. Above all, you are a builder who takes genuine pride in the quality of your partner relationships and the outcomes they deliver.

Responsibilities:

• Be the person partners trust to get things done — owning the commercial relationship for 1–2 active AV partnerships end-to-end as Lyft's primary external point of contact
• Maximize the value of each partnership by steering commercial terms, negotiating amendments, and proactively identifying opportunities to expand scope and scale over time
• Drive commercial momentum by running partner working sessions that negotiate and clarify terms, ensuring the right people are in the room, the agenda drives decisions, and follow-through is clear
• Keep a relentless grip on commercial milestones and contractual commitments, flagging risks early and resolving issues before they become problems
• Protect Lyft's contractual position by managing commercial reporting obligations under active partnership agreements, ensuring commitments are met on time and to a high standard
• Ensure operational reviews work for Lyft by overseeing participation in regular partner reviews, making sure commercial commitments are accurately represented and any issues surfaced are followed through
• Help shape how Lyft manages its most important relationships by designing and building a strategic partnership review process — establishing the cadence, format, and criteria by which partnership health and direction are assessed at the highest level
• Ensure deal value is fully realised by briefing Lyft's program management and operational teams fully on commercials, expectations, and contractual commitments at deal close and hand off
• Unlock Lyft's full internal capability by building a deep network across the organisation, leveraging cross-functional expertise to deliver on negotiation and partnership goals
• Stay ahead of each partner by developing a deep understanding of their business, strategy, and priorities — continuously identifying growth opportunities and strengthening long-term alignment
• Make Lyft a better partner over time by identifying lessons learned from active partnerships and translating them into improvements to how Lyft engages with the AV ecosystem

Experience:

• 7+ years of experience in strategic partnerships, business development, or account management, ideally in mobility, automotive, or technology
• Demonstrated track record of owning senior-level commercial relationships with complex, multi-party stakeholders
• Strong commercial instincts — able to understand complex deal structures, identify risks, and negotiate effectively
• Excellent cross-functional collaboration skills; comfortable driving alignment across legal, finance, product, and operations teams without direct authority
• Executive-level written and verbal communication skills; able to represent Lyft professionally in high-stakes partner settings
• Highly organised with the ability to manage multiple active partnerships simultaneously without losing precision on the details
• Genuine curiosity about the AV industry and appetite to develop deep expertise in a fast-moving space
• Experience with master framework agreements, technology deployment agreements, or similar long-form commercial structures is a plus
• Existing relationships in the AV, OEM, or mobility ecosystem are a plus

Benefits:

• Great medical, dental, and vision insurance options with additional programs available when enrolled
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan with company match to help save for your future
• In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Subsidized commuter benefits
• Monthly Lyft credits and complimentary Lyft Pink membership

Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the San Francisco area is $169,000 - $211,250, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.