At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Lyft connects people to transportation to change the way we live and get around our communities. We are looking for a Senior Technical Program Manager who brings exceptional technical and analytical skills to drive execution across high-impact product initiatives. Come be part of a team at Lyft focused on enabling and empowering engineering teams to deliver at scale.

Technical Program Managers at Lyft drive cross-functional initiatives, leveraging strong leadership, planning, communication, and collaboration skills. Our TPMs are technically strong with deep product and software engineering experience. They are problem solvers who make things happen by setting clear goals and inspiring teams to deliver. TPMs at Lyft are both strategic and tactical, doing what it takes to successfully deliver top-priority programs that have a material impact on the business.

This role will support product-facing teams within Rideshare, focusing initially on the Partnerships, Loyalty and Payments organization, where you will be responsible for helping them to create a singular loyalty offering that is accessible, emotional, rewarding, and which makes it simple to choose Lyft. You will collaborate with engineering, product, data science, design, analytics, and operations to drive iterative delivery that delights our riders and drivers.

Responsibilities

• Lead cross-functional product initiatives from ideation through planning, execution, launch, and post-launch — ensuring alignment, accountability, and measurable outcomes at every phase.
• Provide hands-on support across all phases of the software development lifecycle, including project planning, resource allocation, progress tracking, risk mitigation, KPI ownership and measurement, and leadership communications.
• Partner with engineering, product, data science, design, operations, and other business functions to build highly collaborative teams and maintain clear communication across teams and stakeholders.
• Drive loyalty and retention product programs, working closely with product and engineering to define success metrics, prioritize roadmap investments, and accelerate delivery of features that deepen customer engagement and lifetime value.
• Lead regulatory and compliance-driven product initiatives, navigating ambiguity and coordinating across legal, policy, product, and engineering stakeholders.

Experience

• 5+ years of experience in a customer-facing product environment, leading cross-functional teams to deliver complex product and platform initiatives iteratively, with multiple dependencies and constraints, in a highly dynamic and agile environment.
• Proven ability to operate effectively and autonomously across multiple teams in situations of extreme ambiguity, with only high-level direction.
• Experience as an embedded TPM partnering within product engineering teams, with the flexibility to shift into generalist capacity supporting multiple teams concurrently.
• Experience building roadmaps, release plans, and program plans with a thorough understanding of dependency management.
• Able to communicate highly technical problems and solutions at all levels — from individual contributors to C-level executives.
• Able to influence, negotiate, and inspire others in a matrixed environment; excellent organization, planning skills, and attention to detail.
• Experience compiling and presenting business and technology options, backed by data and experimentation, to decision makers.

Benefits:

• Great medical, dental, and vision insurance options with additional programs available when enrolled
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan with company match to help save for your future
• In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Subsidized commuter benefits
• Monthly Lyft credits and complimentary Lyft Pink membership

Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the San Francisco area is $148,000 - $185,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Rooted in Lyft's mission to serve and connect is a belief that growth through acquisition must never come at the cost of the people and teams. When Lyft acquires a company, we make a promise that those employees will have the tools, systems, and support they need easily. Keeping that promise, is this role.

As the M&A TPM, Enterprise Systems, you will be the person who makes deals real. While the ink is still drying on the term sheet, you are already mapping the path from two separate organizations to become one: unified identities, consolidated financial systems, integrated HR and IT infrastructure, and a seamless operational experience for every employee on both sides of the transaction. This is not coordination work. It is ownership of the plan, the timeline, the risks, and ultimately the outcome.

Reporting to the Head of Central TPM, you will lead cross-functional integration programs across Finance, People, IT, Legal, Marketing, Sales and Operations, working at the intersection of strategy and execution. You will support due diligence before deals close, build the integration playbook, and drive every workstream from kickoff through stabilization. At Lyft, that means operating across a modern enterprise stack including Workday, Okta, Google Workspace, Oracle Fusion, and Salesforce and knowing how to bring an acquired company into that environment with speed and precision.

If you are someone who thrives in ambiguity, earns trust quickly across functions and cultures, and takes deep ownership of outcomes that matter to real people's working lives, then this role was built for you.

Responsibilities:

• Acquisition Due Diligence: Lead the back office due diligence assessment for future acquisitions.
• Integration Planning: Develop and execute comprehensive integration roadmaps, strategies, and playbooks for business functions.
• Cross-functional Leadership: Coordinate HR, Finance, IT, Legal, Marketing, Sales and Operations teams to ensure consistent, timely transition and milestone execution.
• Risk & Issue Management: Identify dependencies, mitigate risks, and resolve issues related to system, process, or team integration.
• Synergy Realization: Track financial and operational metrics against targets to ensure value capture and measure ROI.
• Stakeholder Communication: Facilitate governance meetings, provide regular updates to executive leadership, and serve as the main point of contact for the acquired company.
• System and Process Integration: Oversee the migration of data, legal entities, and operational processes (e.g., payroll, IT infrastructure). 
• Technical Compliance: Ensure compliance with corporate standards, including SOX controls, identity access management, and security protocols.
• Operational Transition: Lead Day 1 and Day 100 planning to ensure minimal impact on employees and business continuity during the transition. 

Experience:

• Experience: 5-10+ years in project/program management, specifically in M&A integration, corporate development, or transformation roles.
• Education: Bachelor’s degree in Business, Finance, or related field; MBA is often preferred.
• Skills: Strong leadership, cross-functional influencing skills, and the ability to work in high-stakes, fast-paced environments.
• Expertise: Deep understanding of back-office operations (Systems/Finance/HR) and M&A life cycle.
• Technical Knowledge: Familiarity with IT systems integration, marketplace infrastructure and associated financial data pipelines.

Benefits:

• Great medical, dental, and vision insurance options with additional programs available when enrolled
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan with company match to help save for your future
• In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Subsidized commuter benefits
• Monthly Lyft credits and complimentary Lyft Pink membership

Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the San Francisco area is $176,000 - $220,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.