We're looking for an experienced Senior Product Manager to lead our Issuing platform — the suite of foundational capabilities that determine how cards get issued, how account hierarchies are structured, how credentials are tokenized for digital wallets, and how end-users are onboarded through KYC and KYB flows. This role sits at the heart of Lithic's value proposition, defining the primitives that everything else is built on.

You will own the product vision and execution for critical issuing infrastructure including card lifecycle management, virtual and physical card provisioning, network token orchestration (Apple Pay, Google Pay, Mastercard MDES, Visa VTS), flexible account hierarchy modeling for complex program structures, and compliant KYC/KYB onboarding flows. This person will focus on building the developer-facing APIs and internal tooling that enable customers to run sophisticated card programs while maintaining compliance and scalability.

What You'll Do

Own the Issuing Platform End-to-End

• Define and execute product vision for Lithic's core issuing infrastructure: physical and virtual card issuance and lifecycle, tokenization, account hierarchy, and KYC/KYB onboarding
• Build and evolve the APIs, webhooks, and developer tooling that serve as the primary interface for customers managing card programs

Lead Tokenization and Digital Wallet Strategy

• Drive Lithic's network token strategy across Visa VTS, Mastercard MDES, Apple Pay, and Google Pay
• Define how tokenization integrates with authorization flows, improving approval rates and reducing fraud exposure
• Partner with card networks and OEM wallet providers to stay ahead of evolving token lifecycle APIs and provisioning requirements

Build Flexible Account Hierarchy and Program Modeling

• Evolve Lithic's account hierarchy model to support diverse program structures — corporate hierarchies, spend controls by entity, multi-level card programs
• Enable customers to model complex issuing relationships: parent/child accounts, cost centers, team-level card programs, and cardholder-level controls
• Ensure the API surface is composable and expressive enough to handle both simple and sophisticated program architectures

Define KYC/KYB Onboarding as a Product

• Own the cardholder and business onboarding experience — from API-driven identity verification to manual review workflows
• Partner with Compliance and Risk to ensure onboarding flows meet BSA/AML, OFAC, and sponsor bank requirements without creating unnecessary friction
• Evaluate and manage third-party KYC/KYB vendor integrations, defining when to use Lithic-native decisioning vs. partner solutions
• Drive improvement in onboarding conversion rates while maintaining compliance standards

Champion the Developer and Operator

• Develop deep understanding of the needs of both technical integrators (developers building on the Lithic API) and program operators managing live card programs
• Conduct customer research, shadow onboarding calls, analyze API usage patterns, and review support escalations to inform design decisions
• Balance product simplicity for new integrations with the expressiveness required by sophisticated enterprise customers

What You Bring

Must Have

• 7+ years of product management experience: In fintech or financial services, with a strong track record of shipping operational tooling or B2B infrastructure products
• Issuing or payments infrastructure experience: Proven track record building card issuing, payment processing, or adjacent financial infrastructure products
• Technical fluency: Strong understanding of APIs, data flows, and system integration. Comfortable partnering with engineering teams on complex implementations involving rule engines, workflow automation, and third-party integrations
• Metrics-driven mindset: Track record of defining and improving issuing metrics like activation rates, tokenization success, onboarding conversion, and API uptime
• Cross-functional collaboration: Experience working effectively with operations, compliance, risk, and engineering teams in complex, matrixed organizations

Nice to Have

• Experience working for fintech or payment platforms
• Experience through education or work as an engineer
• Experience with Visa or Mastercard issuing rules, BIN sponsorship, and principal membership programs
• Working familiarity with network token lifecycle (provisioning, replenishment, suspension), digital wallet integrations, and how tokenization intersects with authorization
• Experience owning or contributing to identity verification flows, understanding compliance requirements, and working with vendors like Alloy, Persona, or Socure
• SQL proficiency or data analysis experience

Salary Range

The annual US salary range for this role is $148,000 - $190,000 plus equity. This salary range may be inclusive of several career levels at Lithic and will be narrowed during the interview process based on the candidate’s experience and qualifications.

Candidates must be located in the United States, Canada, Netherlands, Poland, or Czech Republic. We do not offer visa sponsorship or assistance.

We are hiring an Engineering Manager for our Issuing team to lead Lithic’s next phase of growth.

The Issuing team is responsible for getting a card into an end user’s literal and figurative hand or wallet. We own core parts of the card and account lifecycle, including KYC/KYB flows for account holders, card issuance (physical and virtual), tokenization for digital wallets, and the data models and APIs that power these experiences. This team owns some of our most critical customer facing paths at the heart of our offering.

The systems we maintain have high standards of reliability and correctness, because they sit on the critical path for customers launching and operating card programs. The team primarily uses Python, Rust, and AWS, and interfaces with a broader service ecosystem across Lithic.

What You'll Do:

• Ensure high reliability and correctness for the Issuing surface area, including APIs and services powering core card and account lifecycle flows
• Lead delivery of new features and improvements across card issuance (physical + virtual), onboarding (KYB/KYC), and tokenization-related capabilities
• Raise the bar on operational excellence: observability, incident response, on-call readiness, and pragmatic reliability improvements
• Own initiatives from planning to launch, keeping stakeholders informed and aligned along the way
• Partner closely with Product and cross-functional stakeholders to clarify requirements early and keep engineering time focused on the highest-impact work
• Lead efforts to improve systems, processes, and documentation so new team members can ramp quickly
• Participate in and help evolve the team’s on-call rotation

What You Bring

• Experience managing and growing engineers, including coaching, feedback, and hiring
• Strong technical judgment and system design skills, especially for API-driven, high-reliability distributed systems
• Comfort staying close to the work. This is a player-coach role where the manager can unblock, review designs, and occasionally contribute hands-on when needed
• Experience shipping and operating production services, with a bias toward measurable reliability and pragmatic iteration
• Experience with or interest in learning the Issuing domain (cards, KYC/KYB, tokenization) and the realities of operating critical-path systems
• Experience with Python and AWS (or closely related stacks), and an ability to ramp quickly where the stack is unfamiliar
• Strong cross-functional communication skills and an ability to keep teams aligned under time pressure
• Growth mindset and continuous desire to learn and improve
• An interest in fintech and payments is preferred

The annual US salary range for this role is $169,000 - $265,000 plus equity. This salary range is inclusive of several career levels at Lithic and will be narrowed during the interview process based on the candidate’s experience and qualifications.

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We're hiring a Senior Software Engineer to join our Infrastructure team and build the backend services and APIs that make Lithic's data accessible across the organization. You'll spend roughly 80% of your time designing and building production backend services — REST APIs that serve data from Snowflake and other sources to internal teams and systems — and 20% supporting our data platform (pipelines, dbt, Airflow). You'll partner closely with the Analytics Engineering team to expose well-modeled data through clean, reliable APIs.

Job responsibilities:

Software Engineering (~80%)

• Design, build, and maintain backend services and REST APIs that serve data from various SQL subsystems and other data sources
• Develop well-tested, production-grade Python services with clean API contracts, proper authentication, versioning, and error handling
• Work closely with the Analytics Engineering team to expose modeled data (billing, settlement, finance) through APIs that downstream consumers can rely on
• Build internal tooling and services that enable the broader organization to self-serve their data needs without writing SQL
• Participate in code reviews, system design discussions, and engineering best practices across the Infrastructure org
• Contribute to service observability: logging, metrics, alerting, and on-call practices for the services you own

Data Engineering (~20%)

• Maintain and improve existing data pipelines that move data from source systems into Snowflake (Airflow, Airbyte)
• Contribute to the dbt project alongside the Analytics Engineering team — model improvements, test coverage, and data quality
• Support data governance practices including access controls, lineage documentation, and data quality standards

Qualifications:

Required:

• Strong Python proficiency with experience building backend services and REST APIs
• Experience with web frameworks such as FastAPI, Flask, Django, or similar
• Solid SQL skills and hands-on experience with modern cloud data warehouses (Snowflake strongly preferred)
• Experience designing and building production APIs with proper authentication, versioning, and error handling
• Familiarity with CI/CD, automated testing, and operational reliability practices
• A track record of shipping reliable, well-tested services in production environments
• Comfort navigating ambiguity and driving projects forward with minimal oversight

Preferred:

• Experience with data pipeline development using tools like Airflow, Airbyte, Dagster, or similar
• Familiarity with dbt or similar transformation frameworks
• Experience in fintech, payments, or other financial services environments
• Familiarity with AWS services (Lambda, S3, RDS, API Gateway, ECS/Fargate)
• Kafka or event streaming experience
• Infrastructure-as-code experience (Terraform, Pulumi)
• Experience at a company processing high transaction volumes where correctness and reliability are non-negotiable

The annual US salary range for this role is $160,000 – $200,000 plus equity. This salary range is inclusive of several career levels at Lithic and will be narrowed during the interview process based on the candidate's experience and qualifications.

This is a remote position. However, candidates must be located in the United States, Canada, Netherlands, Poland, or Czech Republic. We do not offer visa sponsorship or assistance.

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Lithic is a modern card issuing and payment processing platform powering some of the most innovative companies in fintech. We provide the infrastructure that enables businesses like Mercury, Novo, and AvidXChange to launch and scale card programs with unprecedented flexibility and control.

As a Senior Product Designer on the web team, you'll be the design lead for Lithic's primary user interface—a front end experience of Lithic’s APIs as a toolset that business customers and internal stakeholders can use to issue cards, monitor fraud, manage disputes, analyze performance, and operate payment programs end to end in real-time. You'll work at the intersection of complex financial operations and elegant user experience, turning intricate payment workflows into intuitive, powerful tools that users trust and rely on daily.

This is a strategic role. You'll partner closely with Product, Engineering, and Operations teams to shape product direction, define user experiences, and establish design standards that scale across our growing platform. Your work will directly impact how businesses manage billions of dollars in payment volume on their card programs.

What You'll Do

Own the dashboard experience end-to-end

• Design and refine experiences across transaction monitoring, card management, dispute management, customer support, onboarding, reporting & analytics, and financial operations
• Transform complex payment workflows and financial data into clear, actionable interfaces that serve both technical and non-technical users
• Create intuitive experiences that balance power and flexibility with ease of use—designing for for both enterprise customers and established startups scaling quickly

Drive product strategy through design

• Partner with Product Managers and Engineering leads as a strategic voice in roadmap planning and feature prioritization
• Develop compelling product visions backed by user research, data, and business context
• Identify opportunities to improve user workflows, reduce operational friction, and increase dashboard adoption
• Connect business objectives to customer-centered design opportunities

Deliver production-ready designs with exceptional craft

• Leverage AI-assisted design tools (Cursor, v0, Claude, etc.) to rapidly prototype concepts, generate UI variations, and accelerate iteration cycles—moving from concept to testable prototype in hours, not days
• Produce high-fidelity designs, prototypes, and specifications that align with our design system and technical constraints
• Work closely with engineers during implementation to ensure clear execution and thoughtful interactions
• Maintain design quality throughout the product lifecycle—from concept to shipped feature to ongoing refinement

Contribute to design systems and standards

• Extend and evolve our design system to meet the needs of complex B2B workflows
• Create reusable patterns and components that accelerate delivery across teams
• Document design decisions and maintain clear specifications for cross-functional partners

Collaborate across disciplines

• Work with our existing and signed customer programs to validate assumptions, test designs, and gather customer insights
• Partner with Lithic’s internal teams (Operations, Finance, Risk/Compliance, Partnerships, Solutions Engineering and Implementation) to understand internal workflows and pain points
• Present work regularly to leadership and incorporate feedback to refine solutions
• Contribute to a culture of critique, feedback, and continuous improvement within the design team

Champion the user

• Develop deep understanding of business customers' needs—from platform developers integrating our APIs to operations teams managing card programs to executives analyzing performance
• Conduct user research, participate in customer calls, and synthesize insights to inform design decisions
• Balance competing priorities between different user segments and stakeholder groups

Qualifications

Must Have

• 5+ years of product design experience at a technology company, with a strong portfolio demonstrating end-to-end product work
• B2B or SaaS product experience, preferably in fintech, developer tools, data products, or complex enterprise software
• Systems thinking: Ability to design scalable solutions that work across multiple user types, use cases, and product areas
• Interaction design expertise: Strong command of user flows, information architecture, and designing for complex workflows
• Visual design craft: Keen eye for detail, skilled in typography, layout, color, and creating polished, professional interfaces
• Design tools proficiency: Expert with Figma or similar tools; comfortable with prototyping tools and techniques
• Communication skills: Articulate design rationale clearly to diverse audiences, from engineers to executives
• Collaboration mindset: Track record of successful partnership with product managers and engineers in an agile environment
• User-centered approach: Experience conducting user research, incorporating feedback, and iterating based on data and insights

Nice to Have

• Experience designing dashboards, analytics tools, or data-heavy interfaces
• Background in payments, fintech, banking, or financial services
• Experience working with agentic workflows and how they can reduce operational overhead
• Familiarity with design systems and component library development
• Understanding of API-first products and developer experience
• Experience using AI-powered design and prototyping tools (Cursor, v0, Figma AI, Claude, etc.) for rapid wireframing, code generation, and design exploration
• Comfort with 'vibe-coding'—using AI tools to quickly translate design concepts into functional prototypes without waiting for engineering resources
• Ability to critically evaluate AI-generated designs and code, knowing when to use AI for acceleration vs. when craft and judgment require hands-on work
• Experience working with cross-functional or distributed teams
• Experience with both internal tools and customer-facing products

Salary Ranges

Lithic is looking for a Network Partnerships Associate to maintain and strengthen our relationships with our card network partners — Visa, Mastercard, and American Express. This is a critical role on the Partnerships team, responsible for ensuring Lithic is operating as a proactive, strategic partner across each network. You'll serve as one of Lithic's primary points of contact, help drive our strategic agenda with each partner, and support building broad, deep relationships across each organization.

Job responsibilities:

• Serve as one of Lithic's primary relationship owners for Visa, Mastercard, and American Express — assist with managing day-to-day contacts, supporting the partnership agenda, and ensuring nothing falls through the cracks
• Identify, scope, and project manage key strategic priorities with each network through to completion, coordinating across internal teams including Sales, Product, Partnerships, Product Delivery, and Biz Ops
• Proactively build and expand your network within each partner organization, going beyond primary reps to establish direct relationships across commercial, product, and technical teams
• Represent Lithic at network events, industry conferences, and partner meetings
• Assist with managing and executing on the strategy and roadmap for each network relationship, with defined milestones and measurable progress
• Serve as an internal resource on network priorities, programs, and developments — keeping cross-functional stakeholders informed and aligned

Qualifications:

• 2+ years of experience forming external enterprise or partner relationships, ideally in fintech or payments
• Demonstrated ability to build and execute a partnership or account strategy independently
• Strong cross-functional collaborator — comfortable working across Sales, Product, Partnerships, Product Delivery, and Biz Ops teams
• Organized and detail-oriented project manager who can drive multiple workstreams simultaneously
• Excellent communicator and relationship builder — able to represent Lithic credibly with network partners
• Experience working at or with a card payment network (Visa, Mastercard, Amex, Discover, etc.) is a plus, but not required

The annual US salary range for this role is $56,000 - $113,000 plus equity. This salary range is inclusive of several career levels at Lithic and will be narrowed during the interview process based on the candidate’s experience and qualifications. This role must be based in NYC.

We are seeking a Product Delivery Specialist to join Lithic’s team in our NYC office. In this role, you will lead complex customer implementations, drive operational excellence, and develop scalable processes that enable billions in transactions for the most innovative fintechs and digital banks.

This position offers a unique vantage point across our business from product and engineering to compliance and operations allowing you to tackle meaningful challenges while making a tangible impact.

In this role, you will coordinate a wide range of activities from implementing customer requirements and configuring the software to conducting technical setup and integration support with the ultimate goal of getting the customer’s solution live as quickly as possible, driving fast Time to Revenue (TTR) and provide great customer experience. You will operate at the intersection of our customers, internal teams, and third-party partners, executing progress across multiple project streams simultaneously. You will launch new programs, ensure successful delivery of complex implementations, and build the foundation for deep, long-lasting customer relationships. This role blends customer-facing responsibilities with operational ownership, giving you the opportunity to optimize key workflows, coordinate across customers, partners, and deliver results at scale.

What You’ll Do

• Drive full-cycle customer implementations, coordinating requirements, configurations, integrations to deliver solutions on time, maximize TTR, and delight customers.
• Actively drive implementation progress by removing blockers, executing project plans, and delivering results efficiently, with a strong bias toward action and outcomes.
• Proactively evaluate customer challenges and risks, applying problem-solving skills to remove barriers and work cross functionally to optimize the integration.
• Execute and support technical deliverables and integrations with our network and issuer partners.
• Provide domain expertise and insights to guide internal decision-making and identify opportunities for process improvements.
• Develop deep expertise in card issuance and processing, becoming a trusted advisor to both customers, partners, and internal teams.
• Build strong, lasting relationships with customers and serve as their trusted advisor.
• Become a Lithic product expert, capable of demonstrating and articulating the capabilities of our platform with confidence and clarity.

Qualifications:

• Proven track record in Program Management, Technical Implementations, Solutions Architecture, or comparable customer-facing roles, successfully delivering complex, multi-layered technology solutions.
• 3–5 years of experience in FinTech, particularly in payments, card issuance, or financial services technologies.
• Excellent communication skills: able to translate technical information into clear business language to various stake holders.
• Strong presentation skills: comfortable and confident presenting to both internal and external, technical and non-technical stake holders.
• Strong product sense, concept explanation, and technical acumen: familiarity with APIs and technical concepts.
• Strong project/program management experience: proven track record managing complex projects with multiple stakeholders, identifying risks, and ensuring progress toward measurable results.
• Understanding of system integrations and technical concepts, with the ability to translate them into clear, actionable insights for customers.
• Customer-focused mindset: passionate about solving problems and delivering exceptional experiences.
• Collaborate effectively across engineering, product, and partnership teams to deliver high-impact integrations and solutions.
• Experience working in a startup or fast-paced, high-growth environment, comfortable navigating ambiguity and driving results.

The annual US salary range for this role is $95,000 - $140,000 plus equity. This salary range may be inclusive of several career levels at Lithic and will be narrowed during the interview process based on the candidate’s experience and qualifications.