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Level Access

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Onboarding Specialist

Level Access

Remote- United States People Training 3d ago

Senior GTM Enablement Manager

Level Access

Remote - North America People Training 2w ago

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Onboarding Specialist

Level Access · Remote- United States

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People Training America's Posted May 6, 2026

We are seeking a highly motivated Onboarding Specialist to join our Training and Enablement team. This role is ideal for a professional who is both personable and technically adept, capable of delivering engaging live onboarding sessions while managing and optimizing our learning systems. You will play a pivotal role in creating an exceptional onboarding experience for new team members, leveraging tools like Skilljar, Microsoft 365 Copilot, and Confluence. This position requires strong attention to detail, a passion for learning technologies, and the ability to work autonomously within a matrixed organization. If you are eager to explore AI-driven approaches and are committed to delivering a seamless onboarding experience, we want to hear from you.

Responsibilities

Deliver engaging and informative live onboarding sessions for new hires, ensuring a positive start to their Level Access journey.
Manage and maintain our Learning Management System (Skilljar), including setup, user access, reporting, and administration of role-specific learning paths.
Collaborate cross-functionally with HR, IT, and business teams to streamline onboarding processes and resolve inquiries promptly.
Leverage AI tools, such as Microsoft 365 Copilot, to enhance efficiency in content management and learning delivery.
Create and maintain documentation in Confluence, ensuring onboarding resources are accurate and accessible.
Gather feedback from new hires and stakeholders to continuously improve programs and resources.
Support the development and implementation of scalable onboarding processes that align with organizational goals.
Ensure consistency in messaging and accessibility standards across all onboarding content and communication.

Qualifications

2–5 years of experience in onboarding, training, or related learning functions.
Hands-on experience with LMS platforms (Skilljar preferred), including setup and administration of structured learning paths.
Strong communication and presentation skills for delivering live sessions to diverse audiences.
Familiarity with AI tools and enthusiasm for exploring new technologies.
Proficiency in tools such as Confluence and Microsoft 365 Suite.
Ability to manage multiple priorities, work independently, and navigate a matrixed organization.
Customer-focused mindset with strong organizational and problem-solving skills.

Application Process: If you thrive in a fast‑paced environment and you are eager to make a significant impact in the field of accessibility, we would love to hear from you! This is a full‑time, salaried position offering a competitive benefits package, including bonus opportunities, generous paid time off, paid holidays, and a range of programs designed to support employee well‑being and work‑life balance.

Interested in immediate consideration? Please submit your resume to be considered for this role.

Level Access is committed to workforce diversity and is an Equal Opportunity Employer. We are dedicated to providing reasonable accommodations throughout the hiring process.

Level Access uses artificial intelligence (AI) tools to support and enhance our recruitment and hiring processes. These tools may assist with activities such as résumé screening, skills assessments, interview scheduling, and communication. These tools are designed to assist our recruiters and do not make final hiring decisions. All AI-assisted processes are subject to human review and candidate information is handled in accordance with our Privacy Policy and applicable regulations.

To learn more about how we collect and use personal data, please review our Privacy Statement (https://www.levelaccess.com/privacy-statement) and our Trust Center (https://trust.levelaccess.com).

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Senior GTM Enablement Manager

Level Access · Remote - North America

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People Training North America Posted Apr 24, 2026

Level Access is the market‑leading digital accessibility platform and services company, helping organizations create inclusive, compliant digital experiences. Our mission is to enable all people to live their best lives through access to technology.

As we continue to scale our go‑to‑market organization, enablement plays a critical role in ensuring our teams are prepared to execute consistently, confidently, and effectively across the customer lifecycle.

The Senior Manager, Go‑To‑Market Enablement is responsible for designing and delivering high‑impact enablement programs that support Sales, Account Management, and Customer Success teams.

This is a hands‑on, execution‑focused role for an enablement builder who can turn strategy into field‑ready programs and who brings creative, out‑of‑the‑box thinking to design enablement that is engaging, practical, and effective. You’ll partner closely with GTM leaders, move quickly from idea to delivery, and help teams perform better in real customer situations. This role operates within the enablement strategy set by the Director of Global Training & Enablement and focuses on owning and delivering defined GTM enablement programs.

Success in this role requires strong collaboration, practical problem‑solving, and the ability to influence across teams without formal authority.

What You’ll Do

Deliver GTM Enablement Programs

Design, build, and deliver enablement programs that support core GTM motions across Sales, Account Management, and Customer Success

Create onboarding and ongoing enablement experiences that accelerate time‑to‑productivity and improve execution readiness

Translate complex product, platform, and accessibility concepts into clear, practical messaging, tools, and resources for customer‑facing teams

Support the Full GTM Lifecycle

Enable teams to execute effectively across:

Discovery and value‑based conversations

Product positioning and objection handling

Customer onboarding and early adoption

Expansion and renewal readiness

Develop playbooks, frameworks, and role‑based resources that are designed for real customer interactions, not theoretical training

Coach ICs and Support Frontline Managers

Coach individual contributors on GTM skills such as discovery, messaging, customer conversations, and risk identification

Partner with frontline managers to reinforce enablement through manager‑led coaching, deal reviews, and account reviews

Provide leaders with practical coaching frameworks and enablement tools to support skill reinforcement

Work Cross‑Functionally and as a Team

Partner closely with members of the Global Training & Enablement team to deliver cohesive, aligned enablement programs

Collaborate across Sales, Account Management, Customer Success, Product, Product Marketing, and Revenue Operations

Build strong working relationships based on trust, clarity, and shared ownership of outcomes

Influence without authority by aligning stakeholders around common goals and practical, deliverable solutions

Navigate competing priorities while maintaining focus on enablement impact and team success

Apply AI to Scale Enablement Impact

Use AI‑powered tools to accelerate content creation, coaching support, and learning reinforcement

Pilot and operationalize AI‑enabled workflows that help teams learn faster and execute more consistently

Partner with enablement leadership to test and scale responsible, practical AI use cases

Measure and Improve Effectiveness

Track enablement impact using metrics tied to ramp time, adoption, execution quality, and field feedback

Build feedback loops with GTM leaders and managers to continuously improve content and programs
Balance experimentation with repeatable, scalable enablement delivery

What We’re Looking For

Experience

4–7+ years of experience in GTM Enablement, Revenue Enablement, Sales Enablement, or Customer Success Enablement

Prior experience in B2B SaaS sales or sales‑adjacent roles (e.g., quota‑carrying sales, solutions consulting, sales engineering, account management)

Proven experience building enablement programs from scratch in a B2B SaaS environment

Experience enabling multiple GTM roles, not a single function

Familiarity with enterprise sales motions and complex customer buying journeys

Skills & Capabilities

Ability to partner credibly with Sales, Revenue, and Customer Success leaders

Strong understanding of how enablement drives execution, adoption, and revenue outcomes

Excellent written and verbal communication skills, with the ability to simplify complex topics

Strong program management skills with a bias toward action and iteration

Comfortable operating in fast‑changing environments with evolving priorities

Collaboration & Ways of Working

Proven ability to work collaboratively within an enablement team and across cross‑functional stakeholders

Comfortable influencing without authority and navigating differing perspectives

Strong team orientation, with a focus on shared ownership, transparency, and follow‑through

AI & Modern Enablement Mindset

Hands‑on experience using AI tools in enablement, sales productivity, or learning contexts

Curiosity and experimentation mindset around new tools and workflows
Good judgment in applying AI responsibly in customer‑facing environments

Why This Role at Level Access

Opportunity to build and deliver GTM enablement programs at a critical stage of growth

Direct impact on how Sales and Customer Success teams execute and succeed

Close partnership with GTM leaders and the Enablement team

A mission‑driven company where accessibility and customer impact matter
Space to modernize enablement using practical, AI‑forward approaches

Application Process

If you thrive in a fast‑paced environment and you are eager to make a significant impact in the field of accessibility, we would love to hear from you!

This is a full‑time, salaried position offering a competitive benefits package, including bonus opportunities, generous paid time off, paid holidays, and a range of programs designed to support employee well‑being and work‑life balance.

Interested in immediate consideration? Please submit your resume to be considered for this role. Level Access is committed to workforce diversity and is an Equal Opportunity Employer. We are dedicated to providing reasonable accommodations throughout the hiring process.

Level Access uses artificial intelligence (AI) tools to support and enhance our recruitment and hiring processes. These tools may assist with activities such as résumé screening, skills assessments, interview scheduling, and communication These tools are designed to assist our recruiters and do not make final hiring decisions. All AI-assisted processes are subject to human review and candidate information is handled in accordance with our Privacy Policy and applicable regulations.

To learn more about how we collect and use personal data, please review our Privacy Statement (https://www.levelaccess.com/privacy-statement) and our Trust Center (https://trust.levelaccess.com).

Ready to apply?

Apply to Level Access

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