WE HAVE CREATED A WORLD WHERE ART AND SCIENCE ARE BEST FRIENDS

Known is a modern marketing company engineered for the unprecedented opportunities and challenges facing marketers today. We are about 200+ people strong, pairing PhD data scientists with award-winning creatives, strategists, engineers and expert research teams to produce some of the most innovative and cutting-edge creative work in culture. We believe that when creative truly collaborates with science, strategy, and technology, amazing things can happen. 

Ad Age touted that “Known may be the ultimate example of a full-service agency,” and honored us with two prestigious recognitions this year: #3 on The A-List as one of the top agencies in the world, and Ad Age’s Data & Insights Agency of the year for the second year in a row. Without our incredible partnerships with our clients, spanning across the leading brands in finance, technology, entertainment, media, CPG, real estate, and many other categories, honors like this could not be possible, and also have helped us earn additional awards and recognitions over the years like: Emmys, Clios Entertainment and Sports Awards, Effies, Cannes Lions Awards, ProMax Agency of the Year, and Digiday’s Most Innovative Media Agency to name a few.

We couldn’t create this award-winning work without seeking out and hiring the best talent. What does it mean to be a Knowner? We are curious innovators, knowledge-hunters who are constantly challenging ourselves to do better and be better for our clients, for our team and for our world at large. Our offices around the U.S. are open and while most of our people work in a hybrid setting, we are a distributed workforce with a number of Knowners working remotely.

BUT ENOUGH ABOUT US, LET'S TALK ABOUT YOU

The Controller leads the agency’s accounting function, with responsibility for financial reporting, internal controls, and compliance with U.S. GAAP. Reporting to the SVP, Accounting & Finance, this role ensures the accuracy and timeliness of financial information and supports operational decision-making through clear and reliable reporting.

This role is intended for a candidate who views accounting as a tool to support the business, not an end in itself. The Controller is expected to translate financial results into insights that help leadership understand performance and identify issues early. Financial reporting should not only explain what happened, but also highlight the drivers of performance and where attention is needed going forward. The Controller serves as a trusted financial leader to senior leadership, building credibility through the accuracy, integrity, and consistency of financial reporting and accounting operations. 

The Controller will also drive improvements in the close process, accounting workflows, and systems to increase efficiency, reduce manual work, and support the agency’s continued growth.

This role requires sound judgment in prioritizing issues, improving processes, and focusing the accounting team on the areas of greatest business impact.

WHAT YOU’LL DO

Accounting Operations

• Lead all core accounting activities, including general ledger, revenue accounting, cost accounting, and the monthly close
• Maintain and enforce accounting policies in accordance with U.S. GAAP
• Ensure financial processes are scalable and aligned with the agency’s growth and evolving service offerings

Close & Reporting

• Own the monthly and quarterly close process, including timelines, deliverables, and review procedures
• Ensure balance sheet integrity through rigorous review of reconciliations and account analyses
• Deliver accurate and timely financial statements and management reports
• Present financial results to senior leadership and other financial stakeholders

Revenue & Cost Accounting

• Oversee revenue recognition in accordance with ASC 606, including principal vs. agent considerations
• Ensure accurate accounting for media and production costs, including accruals, true-ups, rebates, credits, and vendor incentives
• Partner with Media and Operations teams to deliver clear reporting on client and project profitability, including margin analysis and resource utilization

Treasury & Cash Management

• Oversee day-to-day cash management, including cash positioning, liquidity planning, and bank relationships
• Maintain effective working relationships with banking partners and other external stakeholders as needed
• Manage debt obligations, including borrowings, repayments, and compliance with all loan covenants, ensuring accurate and timely debt reporting, including covenant calculations and lender reporting requirements
• Partner with the SVP, Accounting & Finance and Head of FP&A on cash forecasting and liquidity planning

Controls & Compliance

• Establish and maintain effective internal controls over financial reporting
• Serve as the primary point of contact for external auditors and lead the audit process
• Ensure compliance with all applicable accounting standards and regulatory requirements

Systems & Process Improvement

• Improve the speed, consistency, and accuracy of the financial close
• Identify and implement process improvements to reduce manual work and increase efficiency
• Partner with finance and technology teams on ERP, billing, and media system enhancements to ensure data accuracy and consistency across platforms

Team Leadership

• Manage and develop the accounting team, including setting clear responsibilities and performance expectations
• Foster a disciplined and accountable team environment focused on accuracy, timeliness, and continuous improvement
• Build trust and credibility within the team, across the organization and among executive leadership through consistent execution and clear communication

WHO YOU ARE AND WHAT YOU HAVE

• Experience: 8+ years of progressive accounting experience, including leadership responsibility. Prior experience in a media, marketing, or advertising environment is required
• Education: Bachelor’s degree in Accounting or Finance; CPA required
• Technical Expertise: Strong knowledge of U.S. GAAP and ASC 606; experience with ERP systems (e.g., NetSuite) and industry platforms (e.g., Mediaocean/Prisma, Bill.com); awareness of the growing role of AI in financial operations and best practices for its use  
• Execution: Demonstrated ability to improve close processes, strengthen controls, and implement more efficient accounting workflows
• Mindset: Approaches accounting as a tool to support business performance; able to connect financial results to operational drivers and communicate implications clearly
• Communication: Ability to explain financial results and issues clearly to both finance and non-finance stakeholders
• Partnership: Track record of building strong working relationships with senior leadership and across the organization

SOME OF OUR PERKS

• Unlimited paid time off
• 401k with company matching and no vesting period
• Annual bonuses
• Generous medical plan
• Paid parental leave

ONE LAST THING TO ASK YOURSELF

All this might sound great, but you’re probably still wondering, “Would I be a good fit for Known?” or “Would Known be a good fit for me?” Our culture is propped up by four values that we aspire to every day: We are one team. We see the good. We never stop learning. There’s always a better way. At Known we are setting out to build something more than just a company. We are building a legacy filled with exceptionally talented people with a kaleidoscope of backgrounds, experiences, and origin stories who feel encouraged and empowered to bring their whole selves to work, and to partner with us in molding and shaping our culture through our values.

Known is an equal opportunity employer and does not discriminate against employees or qualified job applicants on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or locally protected class.

The base salary for this position is $175k-$200k

This range is posted in compliance with state and municipal Pay Transparency laws. In addition to base compensation, this role is eligible to receive additional Known benefits.

#LI-RR1

WE HAVE CREATED A WORLD WHERE ART AND SCIENCE ARE BEST FRIENDS

Known is a modern marketing company engineered for the unprecedented opportunities and challenges facing marketers today. We are about 200+ people strong, pairing PhD data scientists with award-winning creatives, strategists, engineers and expert research teams to produce some of the most innovative and cutting-edge creative work in culture. We believe that when creative truly collaborates with science, strategy, and technology, amazing things can happen. 

Ad Age touted that “Known may be the ultimate example of a full-service agency,” and honored us with two prestigious recognitions this year: #3 on The A-List as one of the top agencies in the world, and Ad Age’s Data & Insights Agency of the year for the second year in a row. Without our incredible partnerships with our clients, spanning across the leading brands in finance, technology, entertainment, media, CPG, real estate, and many other categories, honors like this could not be possible, and also have helped us earn additional awards and recognitions over the years like: Emmys, Clios Entertainment and Sports Awards, Effies, Cannes Lions Awards, ProMax Agency of the Year, and Digiday’s Most Innovative Media Agency to name a few.

We couldn’t create this award-winning work without seeking out and hiring the best talent. What does it mean to be a Knowner? We are curious innovators, knowledge-hunters who are constantly challenging ourselves to do better and be better for our clients, for our team and for our world at large. Our offices around the U.S. are open and while most of our people work in a hybrid setting, we are a distributed workforce with a number of Knowners working remotely.

BUT ENOUGH ABOUT US, LET'S TALK ABOUT YOU

Known’s Information Technology team is the engine behind our company and client operations, setting the standard for performance, security, and reliability. In close partnership across our practices, we deliver measurable, technology-enabled outcomes.

As Senior Director, IT, you will lead infrastructure and site support through the complexity of a bi-coastal, hybrid organization, bringing a clear, strategic approach to how we operate and scale. You will elevate our technology environment, bring focused leadership with an eye on team development, and build trust quickly across the organization while strengthening alignment across teams.

You will shape the future of IT at Known by driving innovation, embedding AI into how we work, and pushing what’s possible.

WHAT YOU’LL DO

Strategic Leadership & Operations

• Define and execute IT strategy aligned with business priorities
• Act as a trusted partner to executive leadership, bringing clear perspective on investments, risks, and opportunities
• Lead modernization of IT systems with a focus on speed, reliability, and impact

Infrastructure, Security & Compliance

• Own hybrid infrastructure across cloud, on-prem, network, and endpoint environments
• Maintain high standards for uptime, performance, and operational resilience
• Lead cybersecurity, risk management, and incident response
• Own ISO certification and ensure ongoing audit readiness and compliance discipline

End-User & Service Delivery

• Lead help desk and desktop support with a focus on responsiveness, accountability, and user experience across a diverse employee base with varying technical needs and skill levels
• Set and maintain service standards that ensure a consistently high-quality support experience, using data and feedback to drive continuous improvement
• Establish a best-in-class in-office technology environment at the New York headquarters, with particular accountability for executive support, client-facing interactions, and day-to-day workplace reliability
• Ensure end-user support is proactive, solutions-oriented, and aligned to the needs of a bi-coastal, always-on organization

Leadership & Collaboration

• Lead and develop a distributed IT team across bi-coastal operations
• Build a culture of accountability, ownership, and continuous improvement
• Partner cross-functionally to deliver practical, business-aligned technology solutions

WHO YOU ARE AND WHAT YOU HAVE

• 10+ years of progressive IT leadership, including senior-level roles
• Experience leading complex hybrid infrastructure environments
• Proven success managing distributed, multi-location teams
• Strong expertise in cloud platforms, networking, systems architecture, and endpoint management
• Experience with enterprise SaaS and modern workplace tools
• Strong understanding of IT service management frameworks and best practices
• Direct experience leading ISO certification efforts and ensuring audit readiness
• Strong cybersecurity, risk management, and governance background
• Experience managing budgets, vendors, and cross-functional initiatives
• Strong executive communication and stakeholder management skills
• Ability to commute to NYC headquarters 4–5 days per week, with occasional travel

SOME OF OUR PERKS

• Unlimited paid time off
• 401k with company matching and no vesting period
• Annual bonuses
• Generous medical plan
• Paid parental leave

ONE LAST THING TO ASK YOURSELF

All this might sound great, but you’re probably still wondering, “Would I be a good fit for Known?” or “Would Known be a good fit for me?” Our culture is propped up by four values that we aspire to every day: We are one team. We see the good. We never stop learning. There’s always a better way. At Known we are setting out to build something more than just a company. We are building a legacy filled with exceptionally talented people with a kaleidoscope of backgrounds, experiences, and origin stories who feel encouraged and empowered to bring their whole selves to work, and to partner with us in molding and shaping our culture through our values.

Known is an equal opportunity employer and does not discriminate against employees or qualified job applicants on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or locally protected class.

The base salary for this position is $175k-$200k

This range is posted in compliance with state and municipal Pay Transparency laws. In addition to base compensation, this role is eligible to receive additional Known benefits.

#LI-RR1

WE HAVE CREATED A WORLD WHERE ART AND SCIENCE ARE BEST FRIENDS

Known is a modern marketing company engineered for the unprecedented opportunities and challenges facing marketers today. We are about 300 people strong, pairing PhD data scientists with award-winning creatives, strategists, engineers and expert research teams to produce some of the most innovative and cutting-edge creative work in culture. We believe that when creative truly collaborates with science, strategy, and technology, amazing things can happen. 

Ad Age touted that “Known may be the ultimate example of a full-service agency,” and honored us on their coveted A-List for the second year in a row. We are AdWeek’s Midsize Agency of the Year and on FastCompany’s “Next Big Things in Tech”.  Without our incredible partnerships with our clients, spanning across the leading brands in finance, technology, entertainment, media, CPG, real estate, and many other categories, honors like this could not be possible, and also have helped us earn additional awards and recognitions over the years like: Emmys, Clios Entertainment and Sports Awards, Effies, Cannes Lions Awards, ProMax Agency of the Year, and Digiday’s Most Innovative Media Agency to name a few.

We couldn’t create this award-winning work without seeking out and hiring the best talent. What does it mean to be a Knowner? We are curious innovators, knowledge-hunters who are constantly challenging ourselves to do better and be better for our clients, for our team and for our world at large. Our offices around the U.S. are open and while most of our people work in a hybrid setting, we are a distributed workforce with a number of Knowners working remotely.

BUT ENOUGH ABOUT US, LET'S TALK ABOUT YOU

About the role:

As an Account Director, you have earned the respect of your peers through your demonstrated skills as the operational authority on your account, responsible for overseeing all day-to-day activities. But you know there’s more to it than that, and you demonstrate it at every turn. Your keen ability to ignite passion in your team members has been critical to your success, as has placing significant value on collaboration with your partners, peers, outside agencies and clients alike. Your highly evolved communication skills allow you to move fluidly and honestly between departments and clients in all types of situations.

You are also a driver of success across all facets of the business from the service model to execution to strategy. You have a clear understanding of your clients’ goals and work hard to meet them, if not exceed them. Always a champion of the work, you understand the balance between creativity and accountability. And through it all, you remain enthusiastic about what you do, always keeping a curious eye on the latest industry trends and seeking inventive ways to work better and grow your client’s brand.

WHAT YOU’LL DO

• Help to lead Known’s approach to full-funnel, 360 advertising on a new and exciting account
• Understanding the client’s overall business objectives 
• Work closely with the other members on the Strategy, Social and Creative and Production teams 
• Oversee the health and growth of our client relationships

WHO YOU ARE AND WHAT YOU HAVE

• 10+ years of experience at an advertising or marketing agency
• Experience leading top-tier client accounts
• End-to-end project management experience from statement of work and finance set-up through execution
• Ability to think strategically, analytically, and proactively about diverse business problems
• Experience orchestrating cross-functional project teams, especially virtual teams, with confidence
• Proven experience building deep relationships with clients
• Ability to manage and be accountable for client satisfaction and retention
• Superb communication, storytelling, and presentation skills
• Passion for managing quality and accuracy
• A love for building presentations in PowerPoint and Slides and making other people’s slides better
• Familiarity with basic Excel, and research methodologies and concepts are a plus
• Experience working in a fast-paced – and a fast-growing – agency environment 

SOME OF OUR PERKS

• Unlimited paid time off
• 401k with company matching and no vesting period
• Annual bonuses
• Generous medical plan
• Paid parental leave

ONE LAST THING TO ASK YOURSELF

All this might sound great, but you’re probably still wondering, “Would I be a good fit for Known?” or “Would Known be a good fit for me?” Our culture is propped up by four values that we aspire to every day: We are one team. We see the good. We never stop learning. There’s always a better way. At Known we are setting out to build something more than just a company. We are building a legacy filled with exceptionally talented people with a kaleidoscope of backgrounds, experiences, and origin stories who feel encouraged and empowered to bring their whole selves to work, and to partner with us in molding and shaping our culture through our values.

Known is an equal opportunity employer and does not discriminate against employees or qualified job applicants on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or locally protected class.

The base salary for this position is $135K-$155K.

            This range is posted in compliance with state and municipal Pay Transparency laws. In addition to base compensation, this role is eligible to receive additional Known benefits.

#LI-RR1