WE HAVE CREATED A WORLD WHERE ART AND SCIENCE ARE BEST FRIENDS

Known is a modern marketing company engineered for the unprecedented opportunities and challenges facing marketers today. We are about 200+ people strong, pairing PhD data scientists with award-winning creatives, strategists, engineers and expert research teams to produce some of the most innovative and cutting-edge creative work in culture. We believe that when creative truly collaborates with science, strategy, and technology, amazing things can happen. 

Ad Age touted that “Known may be the ultimate example of a full-service agency,” and honored us with two prestigious recognitions this year: #3 on The A-List as one of the top agencies in the world, and Ad Age’s Data & Insights Agency of the year for the second year in a row. Without our incredible partnerships with our clients, spanning across the leading brands in finance, technology, entertainment, media, CPG, real estate, and many other categories, honors like this could not be possible, and also have helped us earn additional awards and recognitions over the years like: Emmys, Clios Entertainment and Sports Awards, Effies, Cannes Lions Awards, ProMax Agency of the Year, and Digiday’s Most Innovative Media Agency to name a few.

We couldn’t create this award-winning work without seeking out and hiring the best talent. What does it mean to be a Knowner? We are curious innovators, knowledge-hunters who are constantly challenging ourselves to do better and be better for our clients, for our team and for our world at large. Our offices around the U.S. are open and while most of our people work in a hybrid setting, we are a distributed workforce with a number of Knowners working remotely.

BUT ENOUGH ABOUT US, LET'S TALK ABOUT YOU

The Controller leads the agency’s accounting function, with responsibility for financial reporting, internal controls, and compliance with U.S. GAAP. Reporting to the SVP, Accounting & Finance, this role ensures the accuracy and timeliness of financial information and supports operational decision-making through clear and reliable reporting.

This role is intended for a candidate who views accounting as a tool to support the business, not an end in itself. The Controller is expected to translate financial results into insights that help leadership understand performance and identify issues early. Financial reporting should not only explain what happened, but also highlight the drivers of performance and where attention is needed going forward. The Controller serves as a trusted financial leader to senior leadership, building credibility through the accuracy, integrity, and consistency of financial reporting and accounting operations. 

The Controller will also drive improvements in the close process, accounting workflows, and systems to increase efficiency, reduce manual work, and support the agency’s continued growth.

This role requires sound judgment in prioritizing issues, improving processes, and focusing the accounting team on the areas of greatest business impact.

WHAT YOU’LL DO

Accounting Operations

• Lead all core accounting activities, including general ledger, revenue accounting, cost accounting, and the monthly close
• Maintain and enforce accounting policies in accordance with U.S. GAAP
• Ensure financial processes are scalable and aligned with the agency’s growth and evolving service offerings

Close & Reporting

• Own the monthly and quarterly close process, including timelines, deliverables, and review procedures
• Ensure balance sheet integrity through rigorous review of reconciliations and account analyses
• Deliver accurate and timely financial statements and management reports
• Present financial results to senior leadership and other financial stakeholders

Revenue & Cost Accounting

• Oversee revenue recognition in accordance with ASC 606, including principal vs. agent considerations
• Ensure accurate accounting for media and production costs, including accruals, true-ups, rebates, credits, and vendor incentives
• Partner with Media and Operations teams to deliver clear reporting on client and project profitability, including margin analysis and resource utilization

Treasury & Cash Management

• Oversee day-to-day cash management, including cash positioning, liquidity planning, and bank relationships
• Maintain effective working relationships with banking partners and other external stakeholders as needed
• Manage debt obligations, including borrowings, repayments, and compliance with all loan covenants, ensuring accurate and timely debt reporting, including covenant calculations and lender reporting requirements
• Partner with the SVP, Accounting & Finance and Head of FP&A on cash forecasting and liquidity planning

Controls & Compliance

• Establish and maintain effective internal controls over financial reporting
• Serve as the primary point of contact for external auditors and lead the audit process
• Ensure compliance with all applicable accounting standards and regulatory requirements

Systems & Process Improvement

• Improve the speed, consistency, and accuracy of the financial close
• Identify and implement process improvements to reduce manual work and increase efficiency
• Partner with finance and technology teams on ERP, billing, and media system enhancements to ensure data accuracy and consistency across platforms

Team Leadership

• Manage and develop the accounting team, including setting clear responsibilities and performance expectations
• Foster a disciplined and accountable team environment focused on accuracy, timeliness, and continuous improvement
• Build trust and credibility within the team, across the organization and among executive leadership through consistent execution and clear communication

WHO YOU ARE AND WHAT YOU HAVE

• Experience: 8+ years of progressive accounting experience, including leadership responsibility. Prior experience in a media, marketing, or advertising environment is required
• Education: Bachelor’s degree in Accounting or Finance; CPA required
• Technical Expertise: Strong knowledge of U.S. GAAP and ASC 606; experience with ERP systems (e.g., NetSuite) and industry platforms (e.g., Mediaocean/Prisma, Bill.com); awareness of the growing role of AI in financial operations and best practices for its use  
• Execution: Demonstrated ability to improve close processes, strengthen controls, and implement more efficient accounting workflows
• Mindset: Approaches accounting as a tool to support business performance; able to connect financial results to operational drivers and communicate implications clearly
• Communication: Ability to explain financial results and issues clearly to both finance and non-finance stakeholders
• Partnership: Track record of building strong working relationships with senior leadership and across the organization

SOME OF OUR PERKS

• Unlimited paid time off
• 401k with company matching and no vesting period
• Annual bonuses
• Generous medical plan
• Paid parental leave

ONE LAST THING TO ASK YOURSELF

All this might sound great, but you’re probably still wondering, “Would I be a good fit for Known?” or “Would Known be a good fit for me?” Our culture is propped up by four values that we aspire to every day: We are one team. We see the good. We never stop learning. There’s always a better way. At Known we are setting out to build something more than just a company. We are building a legacy filled with exceptionally talented people with a kaleidoscope of backgrounds, experiences, and origin stories who feel encouraged and empowered to bring their whole selves to work, and to partner with us in molding and shaping our culture through our values.

Known is an equal opportunity employer and does not discriminate against employees or qualified job applicants on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or locally protected class.

The base salary for this position is $175k-$200k

This range is posted in compliance with state and municipal Pay Transparency laws. In addition to base compensation, this role is eligible to receive additional Known benefits.

#LI-RR1

WE HAVE CREATED A WORLD WHERE ART AND SCIENCE ARE BEST FRIENDS

Known is a modern marketing company engineered for the unprecedented opportunities and challenges facing marketers today. We are about 200+ people strong, pairing PhD data scientists with award-winning creatives, strategists, engineers and expert research teams to produce some of the most innovative and cutting-edge creative work in culture. We believe that when creative truly collaborates with science, strategy, and technology, amazing things can happen. 

Ad Age touted that “Known may be the ultimate example of a full-service agency,” and honored us with two prestigious recognitions this year: #3 on The A-List as one of the top agencies in the world, and Ad Age’s Data & Insights Agency of the year for the second year in a row. Without our incredible partnerships with our clients, spanning across the leading brands in finance, technology, entertainment, media, CPG, real estate, and many other categories, honors like this could not be possible, and also have helped us earn additional awards and recognitions over the years like: Emmys, Clios Entertainment and Sports Awards, Effies, Cannes Lions Awards, ProMax Agency of the Year, and Digiday’s Most Innovative Media Agency to name a few.

We couldn’t create this award-winning work without seeking out and hiring the best talent. What does it mean to be a Knowner? We are curious innovators, knowledge-hunters who are constantly challenging ourselves to do better and be better for our clients, for our team and for our world at large. Our offices around the U.S. are open and while most of our people work in a hybrid setting, we are a distributed workforce with a number of Knowners working remotely.

BUT ENOUGH ABOUT US, LET'S TALK ABOUT YOU

Known’s Information Technology team is the engine behind our company and client operations, setting the standard for performance, security, and reliability. In close partnership across our practices, we deliver measurable, technology-enabled outcomes.

As Senior Director, IT, you will lead infrastructure and site support through the complexity of a bi-coastal, hybrid organization, bringing a clear, strategic approach to how we operate and scale. You will elevate our technology environment, bring focused leadership with an eye on team development, and build trust quickly across the organization while strengthening alignment across teams.

You will shape the future of IT at Known by driving innovation, embedding AI into how we work, and pushing what’s possible.

WHAT YOU’LL DO

Strategic Leadership & Operations

• Define and execute IT strategy aligned with business priorities
• Act as a trusted partner to executive leadership, bringing clear perspective on investments, risks, and opportunities
• Lead modernization of IT systems with a focus on speed, reliability, and impact

Infrastructure, Security & Compliance

• Own hybrid infrastructure across cloud, on-prem, network, and endpoint environments
• Maintain high standards for uptime, performance, and operational resilience
• Lead cybersecurity, risk management, and incident response
• Own ISO certification and ensure ongoing audit readiness and compliance discipline

End-User & Service Delivery

• Lead help desk and desktop support with a focus on responsiveness, accountability, and user experience across a diverse employee base with varying technical needs and skill levels
• Set and maintain service standards that ensure a consistently high-quality support experience, using data and feedback to drive continuous improvement
• Establish a best-in-class in-office technology environment at the New York headquarters, with particular accountability for executive support, client-facing interactions, and day-to-day workplace reliability
• Ensure end-user support is proactive, solutions-oriented, and aligned to the needs of a bi-coastal, always-on organization

Leadership & Collaboration

• Lead and develop a distributed IT team across bi-coastal operations
• Build a culture of accountability, ownership, and continuous improvement
• Partner cross-functionally to deliver practical, business-aligned technology solutions

WHO YOU ARE AND WHAT YOU HAVE

• 10+ years of progressive IT leadership, including senior-level roles
• Experience leading complex hybrid infrastructure environments
• Proven success managing distributed, multi-location teams
• Strong expertise in cloud platforms, networking, systems architecture, and endpoint management
• Experience with enterprise SaaS and modern workplace tools
• Strong understanding of IT service management frameworks and best practices
• Direct experience leading ISO certification efforts and ensuring audit readiness
• Strong cybersecurity, risk management, and governance background
• Experience managing budgets, vendors, and cross-functional initiatives
• Strong executive communication and stakeholder management skills
• Ability to commute to NYC headquarters 4–5 days per week, with occasional travel

SOME OF OUR PERKS

• Unlimited paid time off
• 401k with company matching and no vesting period
• Annual bonuses
• Generous medical plan
• Paid parental leave

ONE LAST THING TO ASK YOURSELF

All this might sound great, but you’re probably still wondering, “Would I be a good fit for Known?” or “Would Known be a good fit for me?” Our culture is propped up by four values that we aspire to every day: We are one team. We see the good. We never stop learning. There’s always a better way. At Known we are setting out to build something more than just a company. We are building a legacy filled with exceptionally talented people with a kaleidoscope of backgrounds, experiences, and origin stories who feel encouraged and empowered to bring their whole selves to work, and to partner with us in molding and shaping our culture through our values.

Known is an equal opportunity employer and does not discriminate against employees or qualified job applicants on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or locally protected class.

The base salary for this position is $175k-$200k

This range is posted in compliance with state and municipal Pay Transparency laws. In addition to base compensation, this role is eligible to receive additional Known benefits.

#LI-RR1

WE HAVE CREATED A WORLD WHERE ART AND SCIENCE ARE BEST FRIENDS

Known is a modern marketing company engineered for the unprecedented opportunities and challenges facing marketers today. We are about 200+ people strong, pairing PhD data scientists with award-winning creatives, strategists, engineers and expert research teams to produce some of the most innovative and cutting-edge creative work in culture. We believe that when creative truly collaborates with science, strategy, and technology, amazing things can happen. 

Ad Age touted that “Known may be the ultimate example of a full-service agency,” and honored us with two prestigious recognitions this year: #3 on The A-List as one of the top agencies in the world, and Ad Age’s Data & Insights Agency of the year for the second year in a row. Without our incredible partnerships with our clients, spanning across the leading brands in finance, technology, entertainment, media, CPG, real estate, and many other categories, honors like this could not be possible, and also have helped us earn additional awards and recognitions over the years like: Emmys, Clios Entertainment and Sports Awards, Effies, Cannes Lions Awards, ProMax Agency of the Year, and Digiday’s Most Innovative Media Agency to name a few.

We couldn’t create this award-winning work without seeking out and hiring the best talent. What does it mean to be a Knowner? We are curious innovators, knowledge-hunters who are constantly challenging ourselves to do better and be better for our clients, for our team and for our world at large. Our offices around the U.S. are open and while most of our people work in a hybrid setting, we are a distributed workforce with a number of Knowners working remotely.

BUT ENOUGH ABOUT US, LET'S TALK ABOUT YOU

About the role:

The Media Science team continues to grow and so does our need for a Senior Specialist on the Paid Search team. This position is responsible for the creation, maintenance, and optimization of our search ad campaigns, using analytics, automation, and piloting internal tools. While they will be working in a team with at least one more senior member, this position is assuming experience executing and reporting on paid search campaigns, and therefore some ability to do so independently. Senior Specialists are expected to have excellent critical thinking skills, with an innate sense of curiosity and the desire to explore new ways to evolve and improve campaign setup to deliver ROI for our clients. In addition, time and project management skills are key to being successful in this role.  

Being a Senior Specialist at Known is a unique opportunity for those pursuing a career in this field. In addition to the analytics and operations which form the basis of our campaigns, our Senior Specialists often work directly with clients, attending client meetings and presenting recommendations and results with support from more senior members. They are responsible for contributing significantly to deliverables, including regular campaign optimizations.

WHAT YOU’LL DO

• Leading in all elements of a search campaign launch, including campaign setup, ad trafficking, and QA across platforms like Google, Microsoft Ads (Bing), Apple Search Ads, and more.
• Day-to-day monitoring, management, analytics, optimization, and development of assigned campaigns
• Assist in campaign planning process with recommendations across campaign approaches, audience targeting, and measurement
• Independently build and present campaign-related analyses and performance results.  These analyses can include everything from general reporting to audience deep dives, bid approaches, experiment results, creative analysis, and landing page strategy.
• Drive and implement optimizations and new campaign strategies, such as new bid approach, ad copy A/B tests, and audience testing to improve performance
• Ideate on new analytical methodologies for optimizing our campaigns
• Validate data analyses by reviewing and performing audits of our data in reporting or creating new analyses that better serve our clients or improve our efficiency
• Management of media finance and billing needs for paid search campaigns

WHO YOU ARE AND WHAT YOU HAVE

• 2-3 years of professional experience working directly with paid campaigns on Paid Search platforms such as Google, Microsoft Ads (Bing), or Apple Search Ads
• 2+ years professional experience in analytics, advertising, ad tech, or media
• Experience managing $1M+ budget independently a plus
• Can exhibit technical leadership and critical thinking by reviewing and identifying campaign setup errors or opportunities to optimize to improve results 

Skills, Abilities, and Knowledge

• Understanding of the fundamentals of paid search advertising
• Knowledge and in-platform experience with Google, Microsoft Ads (Bing), or Apple Search Ads
• High proficiency with Excel
• Strong math and statistics foundational knowledge
• Proven ability to work independently and efficiently
• Attention to detail 
• Time management 
• Excellent verbal and written communication 
• Experience presenting work to internal teams and clients and the desire to develop this area
• Aptitude for deeply interpreting data/analytics  
• Prior agency experience is a plus

Competencies 

• Detail-oriented with a desire for managing the quality & accuracy of analytics, including checking your own and others’ work
• A desire to work on challenging problems that require flexibility in approach 
• Ability to think strategically, analytically, and proactively about diverse business problems
• Collaborative attitude
• Self motivated and exhibits initiative
• Willing & able to learn quickly
• Abundant intellectual curiosity and integrity

SOME OF OUR PERKS

• Unlimited paid time off
• 401k with company matching and no vesting period
• Annual bonuses
• Generous medical plan
• Paid parental leave

ONE LAST THING TO ASK YOURSELF

All this might sound great, but you’re probably still wondering, “Would I be a good fit for Known?” or “Would Known be a good fit for me?” Our culture is propped up by four values that we aspire to every day: We are one team. We see the good. We never stop learning. There’s always a better way. At Known we are setting out to build something more than just a company. We are building a legacy filled with exceptionally talented people with a kaleidoscope of backgrounds, experiences, and origin stories who feel encouraged and empowered to bring their whole selves to work, and to partner with us in molding and shaping our culture through our values.

Known is an equal opportunity employer and does not discriminate against employees or qualified job applicants on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or locally protected class.

The base salary for this position is $80K-$90K.

            This range is posted in compliance with state and municipal Pay Transparency laws. In addition to base compensation, this role is eligible to receive additional Known benefits.

#LI-RR1

WE HAVE CREATED A WORLD WHERE ART AND SCIENCE ARE BEST FRIENDS

Known is a modern marketing company engineered for the unprecedented opportunities and challenges facing marketers today. We are about 200+ people strong, pairing PhD data scientists with award-winning creatives, strategists, engineers, and expert research teams to produce some of the most innovative and cutting-edge creative work in culture. We believe that when creative truly collaborates with science, strategy, and technology, amazing things can happen. 

That belief has earned Known top industry recognition, including being named 2025 ADWEEK Midsize Agency of the Year. Furthermore, Ad Age touted that “Known may be the ultimate example of a full-service agency,” and honored us with top ten status on The Agency A-List for 2024 & 2025, and as Ad Age’s Data & Insights Agency of the year for a record third year in a row. Without our incredible partnerships with our clients, spanning across the leading brands in finance, technology, entertainment, media, CPG, real estate, and many other categories, honors like this could not be possible, and also have helped us earn additional awards and recognitions over the years like: Emmys, Clios, Effies, Cannes Lions Awards, ProMax Agency of the Year, Fast Company’s World Changing Ideas, Digiday’s 2025 Best AI Platform and Digiday’s Most Innovative Media Agency, to name a few.

We couldn’t create this award-winning work without seeking out and hiring the best talent. What does it mean to be a Knowner? We are curious innovators, knowledge-hunters who are constantly challenging ourselves to do better and be better for our clients, for our team and for our world at large. Our offices around the U.S. are open and while most of our people work in a hybrid setting, we are a distributed workforce with a number of Knowners working remotely.

BUT ENOUGH ABOUT US, LET'S TALK ABOUT YOU

Known is looking for a talented Sr. Copywriter to join the Studios, supporting and developing big idea-driven creative for clients across industries. The role demands great strategic thinking, flawless execution, bold innovation, passion, and optimism. The Sr, Copywriter will also drive forward the development and execution of brand creative inclusive of TV, social, digital, OOH, and experience marketing. This position knows how to tell stories visually on any platform. Our ideal candidate is an innovative, collaborative and hands-on creative who has experience developing and executing highly impactful creative approaches for clients across industries. Healthcare or wellness industry experience is a plus. 

Note: This is a temp-to-perm position with a 2-3 month introductory period prior to conversion to a full-time role with benefits. Candidates based on the east coast will be prioritized.

WHAT YOU’LL DO

• Concept, develop & execute brand and 360 product marketing campaigns across TV, digital, social and print
• Write copy from concept to end product with the ability to self-manage and drive forward multiple projects and tight timelines
• Leverage talent for copywriting to lead and execute entire campaigns that solve for consumer needs and business goals
• Move audiences through the written word, whether that be a manifesto statement, script, social post or tagline.
• Confidently present copy to teams and stakeholders, articulating and rationalizing copy decisions with strategic insights
• Actively contribute to a team of best-in-class creatives at all levels—mentoring them and developing their skills
• Develop a deep understanding of consumer target’s mindsets, attitudes, & behaviors to inform strong empathetic and strategic executions.
• Translate marketing objectives into clear creative strategies and outputs
• Oversee deliverables as well as adhere to timelines and creative budgets
• Represent creative output throughout the wider org, presenting to key stakeholders and communicating with internal teams and agencies
• Manage multiple projects, with the ability to switch from one to the other seamlessly while staying on deadline and within budget
• Work closely with Client, Strategy, and Media team members to ensure that our briefs can spark groundbreaking creative—and that the creative is grounded in consumer insights, and business goals

WHAT YOU HAVE DONE/WHO YOU ARE

• You have a portfolio featuring a wide range of creative campaigns, a diversity of creative ideas and approaches to solving problems with a focus on articulating strategic, breakthrough ideas across a myriad of channels
• You possess a strong aptitude for the written word, and communicating messages succinctly, emotively and brilliantly
• You maintain a solid understanding of how creativity can achieve business objectives while still meeting and encouraging brand standards for aesthetic and communication quality
• You have strong analytical ability and clear and effective written, verbal, and visual communication skills
• You can collaborate with team members at all levels to ensure projects are effective and meet brand guidelines, compliance and overall project goals.
• You have an understanding of all aspects of brand marketing creative, including brand development, TV, social, digital, advertising, OOH, retail/POS, media and environmental/experiential design
• You have experience and skill to drive the development of new business and client review decks and various communication vehicles
• You have a proven ability to quickly identify problems and solve them

YOUR BACKGROUND INCLUDES

• 5-7+ years of creative advertising experience developing 360 campaigns
• Undergraduate degree in one or more of the following fields: Design, Advertising, Branding, Marketing, Fine Arts, or a related field

SOME OF OUR PERKS

• Unlimited paid time off
• 401k with company matching and no vesting period
• Generous medical plan
• Discretionary bonuses pending company performance
• Paid parental leave
• Company-wide events and retreats

ONE LAST THING TO ASK YOURSELF

All this might sound great, but you’re probably still wondering, “Would I be a good fit for Known?” or “Would Known be a good fit for me?” Our culture is propped up by four values that we aspire to every day: We are one team. We see the good. We never stop learning. There’s always a better way. At Known we are setting out to build something more than just a company. We are building a legacy filled with exceptionally talented people with a kaleidoscope of backgrounds, experiences, and origin stories who feel encouraged and empowered to bring their whole selves to work, and to partner with us in molding and shaping our culture through our values.

Known is an equal opportunity employer and does not discriminate against employees or qualified job applicants on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or locally protected class.

The annual salary for this position is $110K-$125K. This range is posted in compliance with state and municipal Pay Transparency laws. In addition to base compensation, this role is eligible to receive additional Known benefits.

#LI-RR1

WE HAVE CREATED A WORLD WHERE ART AND SCIENCE ARE BEST FRIENDS

Known is a modern marketing company engineered for the unprecedented opportunities and challenges facing marketers today. We are about 300 people strong, pairing PhD data scientists with award-winning creatives, strategists, engineers and expert research teams to produce some of the most innovative and cutting-edge creative work in culture. We believe that when creative truly collaborates with science, strategy, and technology, amazing things can happen. 

Ad Age touted that “Known may be the ultimate example of a full-service agency,” and honored us on their coveted A-List for the second year in a row. We are AdWeek’s Midsize Agency of the Year and on FastCompany’s “Next Big Things in Tech”.  Without our incredible partnerships with our clients, spanning across the leading brands in finance, technology, entertainment, media, CPG, real estate, and many other categories, honors like this could not be possible, and also have helped us earn additional awards and recognitions over the years like: Emmys, Clios Entertainment and Sports Awards, Effies, Cannes Lions Awards, ProMax Agency of the Year, and Digiday’s Most Innovative Media Agency to name a few.

We couldn’t create this award-winning work without seeking out and hiring the best talent. What does it mean to be a Knowner? We are curious innovators, knowledge-hunters who are constantly challenging ourselves to do better and be better for our clients, for our team and for our world at large. Our offices around the U.S. are open and while most of our people work in a hybrid setting, we are a distributed workforce with a number of Knowners working remotely.

BUT ENOUGH ABOUT US, LET'S TALK ABOUT YOU

About the role:

As an Account Director, you have earned the respect of your peers through your demonstrated skills as the operational authority on your account, responsible for overseeing all day-to-day activities. But you know there’s more to it than that, and you demonstrate it at every turn. Your keen ability to ignite passion in your team members has been critical to your success, as has placing significant value on collaboration with your partners, peers, outside agencies and clients alike. Your highly evolved communication skills allow you to move fluidly and honestly between departments and clients in all types of situations.

You are also a driver of success across all facets of the business from the service model to execution to strategy. You have a clear understanding of your clients’ goals and work hard to meet them, if not exceed them. Always a champion of the work, you understand the balance between creativity and accountability. And through it all, you remain enthusiastic about what you do, always keeping a curious eye on the latest industry trends and seeking inventive ways to work better and grow your client’s brand.

WHAT YOU’LL DO

• Help to lead Known’s approach to full-funnel, 360 advertising on a new and exciting account
• Understanding the client’s overall business objectives 
• Work closely with the other members on the Strategy, Social and Creative and Production teams 
• Oversee the health and growth of our client relationships

WHO YOU ARE AND WHAT YOU HAVE

• 10+ years of experience at an advertising or marketing agency
• Experience leading top-tier client accounts
• End-to-end project management experience from statement of work and finance set-up through execution
• Ability to think strategically, analytically, and proactively about diverse business problems
• Experience orchestrating cross-functional project teams, especially virtual teams, with confidence
• Proven experience building deep relationships with clients
• Ability to manage and be accountable for client satisfaction and retention
• Superb communication, storytelling, and presentation skills
• Passion for managing quality and accuracy
• A love for building presentations in PowerPoint and Slides and making other people’s slides better
• Familiarity with basic Excel, and research methodologies and concepts are a plus
• Experience working in a fast-paced – and a fast-growing – agency environment 

SOME OF OUR PERKS

• Unlimited paid time off
• 401k with company matching and no vesting period
• Annual bonuses
• Generous medical plan
• Paid parental leave

ONE LAST THING TO ASK YOURSELF

All this might sound great, but you’re probably still wondering, “Would I be a good fit for Known?” or “Would Known be a good fit for me?” Our culture is propped up by four values that we aspire to every day: We are one team. We see the good. We never stop learning. There’s always a better way. At Known we are setting out to build something more than just a company. We are building a legacy filled with exceptionally talented people with a kaleidoscope of backgrounds, experiences, and origin stories who feel encouraged and empowered to bring their whole selves to work, and to partner with us in molding and shaping our culture through our values.

Known is an equal opportunity employer and does not discriminate against employees or qualified job applicants on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or locally protected class.

The base salary for this position is $135K-$155K.

            This range is posted in compliance with state and municipal Pay Transparency laws. In addition to base compensation, this role is eligible to receive additional Known benefits.

#LI-RR1

WE HAVE CREATED A WORLD WHERE ART AND SCIENCE ARE BEST FRIENDS

Known is a modern marketing company engineered for the unprecedented opportunities and challenges facing marketers today. We are about 250+ people strong, pairing PhD data scientists with award-winning creatives, strategists, engineers and expert research teams to produce some of the most innovative and cutting-edge creative work in culture. We believe that when creative truly collaborates with science, strategy, and technology, amazing things can happen. 

Ad Age touted that “Known may be the ultimate example of a full-service agency,” and honored us with top ten status on The Agency A-List for 2024 & 2025, and as Ad Age’s Data & Insights Agency of the year for a record third year in a row. Without our incredible partnerships with our clients, spanning across the leading brands in finance, technology, entertainment, media, CPG, real estate, and many other categories, honors like this could not be possible, and also have helped us earn additional awards and recognitions over the years like: Emmys, Clios, Effies, Cannes Lions Awards, ProMax Agency of the Year, Fast Company’s World Changing Ideas, Digiday’s 2025 Best AI Platform and Digiday’s Most Innovative Media Agency, to name a few.

We couldn’t create this award-winning work without seeking out and hiring the best talent. What does it mean to be a Knowner? We are curious innovators, knowledge-hunters who are constantly challenging ourselves to do better and be better for our clients, for our team and for our world at large. Our offices around the U.S. are open and while most of our people work in a hybrid setting, we are a distributed workforce with a number of Knowners working remotely.

BUT ENOUGH ABOUT US, LET'S TALK ABOUT YOU

ABOUT THE TEAM

The Brand Marketing team is a group of passionate strategists and creative thinkers who are motivated by one common goal: to push the envelope in producing the best possible work, and to have fun doing it. 

We are storytellers, cultural anthropologists, client whisperers, and trusted thought partners to our peers in creative, media, data science, and insights. Our work ranges from the existential to executional – partnering with clients on everything from foundational 10-year vision strategies to full-funnel tactical campaign planning. We craft big ideas that help our clients – and their customers – push past the expected and see the world differently.

ABOUT THE ROLE

The Director of Brand Marketing is a senior leader and trusted advisor — both a big-picture thinker and a hands-on collaborator. You’ll lead strategic vision and execution across a range of client engagements while driving new business opportunities. A seasoned expert in your craft, you’ll scale your thinking across teams and serve as a strategic partner to colleagues and clients alike. 

For this position, you’ll be dedicated to servicing a client in the healthcare space - category experience is required.

IN THIS ROLE, YOU WILL

• Lead strategy managers and analysts through project vision-setting and deliverable execution, serving as a thought partner and sounding board.
• Help teams gather and synthesize data, cultural trends, and industry insights to uncover unexpected audience behaviors and market opportunities that drive meaningful results.
• Own the development and stewardship of sharp strategic narratives anchored in data-driven analysis, deep brand knowledge, and actionable insight.
• Lead integrated and brand-focused new business opportunities, decoding RFPs, shaping strategic recommendations, developing pitch positioning, and partnering with creative leaders to craft winning stories.
• Drive innovation in how we work — from applying proprietary AI and analytics tools to evolving how brand strategy integrates across practice areas.
• Build trusted partnerships with clients, deeply understanding their challenges, ambitions, and business context, and ultimately driving account growth
• Manage a portfolio of clients simultaneously, ensuring high-quality work and healthy team dynamics across all engagements.
• Identify and own workstreams related to improving team operations, client/project management, and cross-team collaboration.
• Contribute to developing agency and discipline thought leadership narratives that showcase and amplify our ideas, capabilities, and product innovation. 

YOU ARE

• A proactive leader who brings structure, vision, and optimism to ambiguous or high-stakes environments.
• A collaborative mentor who is excited to partner with colleagues across disciplines and elevate the quality and clarity of our work.
• A compelling storyteller — both on page and in the room — who can articulate complex ideas simply and powerfully.
• A systems thinker – you know how to help ideas travel across stakeholders, channels and environments.
• Confident navigating a variety of categories and energized by solving new types of problems.

REQUIREMENTS

• 8+ years of experience in brand, communications, or marketing strategy (agency or brand-side), healthcare experience strongly preferred
• Empathy, intellectual curiosity, and an inclination towards action.
• Proven experience developing and presenting high-impact brand strategies and narratives.
• Strong record of participation in or leadership of new business efforts.
• Mastery of research synthesis, strategic storytelling, and cross-functional collaboration.
• Exceptional writing, communication, and presentation skills.
• NYC-based with hybrid in-office collaboration (3 days per week).

SOME OF OUR PERKS

• Unlimited paid time off
• 401k with company matching and no vesting period
• Annual bonuses
• Generous medical plan
• Paid parental leave

ONE LAST THING TO ASK YOURSELF

All this might sound great, but you’re probably still wondering, “Would I be a good fit for Known?” or “Would Known be a good fit for me?” Our culture is propped up by four values that we aspire to every day: We are one team. We see the good. We never stop learning. There’s always a better way. At Known we are setting out to build something more than just a company. We are building a legacy filled with exceptionally talented people with a kaleidoscope of backgrounds, experiences, and origin stories who feel encouraged and empowered to bring their whole selves to work, and to partner with us in molding and shaping our culture through our values.

Known is an equal opportunity employer and does not discriminate against employees or qualified job applicants on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or locally protected class.

The base salary for this position is $145K - $170K.

This range is posted in compliance with state and municipal Pay Transparency laws. In addition to base compensation, this role is eligible to receive additional Known benefits.

#LI-RR1

WE HAVE CREATED A WORLD WHERE ART AND SCIENCE ARE BEST FRIENDS

Known is a modern marketing company engineered for the unprecedented opportunities and challenges facing marketers today. We are about 200+ people strong, pairing PhD data scientists with award-winning creatives, strategists, engineers and expert research teams to produce some of the most innovative and cutting-edge creative work in culture. We believe that when creative truly collaborates with science, strategy, and technology, amazing things can happen. 

Ad Age touted that “Known may be the ultimate example of a full-service agency,” and honored us with two prestigious recognitions this year: #3 on The A-List as one of the top agencies in the world, and Ad Age’s Data & Insights Agency of the year for the second year in a row. Without our incredible partnerships with our clients, spanning across the leading brands in finance, technology, entertainment, media, CPG, real estate, and many other categories, honors like this could not be possible, and also have helped us earn additional awards and recognitions over the years like: Emmys, Clios Entertainment and Sports Awards, Effies, Cannes Lions Awards, ProMax Agency of the Year, and Digiday’s Most Innovative Media Agency to name a few.

We couldn’t create this award-winning work without seeking out and hiring the best talent. What does it mean to be a Knowner? We are curious innovators, knowledge-hunters who are constantly challenging ourselves to do better and be better for our clients, for our team and for our world at large. Our offices around the U.S. are open and while most of our people work in a hybrid setting, we are a distributed workforce with a number of Knowners working remotely.

BUT ENOUGH ABOUT US, LET'S TALK ABOUT YOU

About the role:

Known’s Media Science team uses advanced analytics, machine learning, statistics, and algorithms to plan and optimize advertising dollars. We partner with our clients to translate their business goals into meaningful metrics, and buy media across all channels to drive those target outcomes.  

As Director, Social, will lead a group of paid social team members in best in class campaign management, paid social strategy creation and implementation, tracking performance against goals, and adherence to deadlines and best practices, among other topics. You will be responsible for your team’s communication of performance both internally to teams at Known as well as externally to clients. You will work collaboratively with other internal teams and vendors, including Analytics, Data Scientists, Media Strategy, platform reps to continually push the envelope on innovative Paid Social activation and measurement. 

WHAT YOU’LL DO

• Drive performance for paid social campaigns and amaze our clients, both by meeting their targets and creating insightful narratives
• Design and author overall team strategy and media approach to paid social management across multiple clients and business objectives
• Ensure reporting of social performance to clients is of a high standard and build a narrative for the development of the account
• Ensure best practices are met across all sectors of paid social planning and buying, as well as knowledge sharing across teams
• Build strong relationships with platform reps and identify partner vendors for future collaboration
• Manage and develop direct reports and be responsible for complete team development
• Be a point of escalation, identifying and resolving problems in a client-centric environment and coordinating efforts across the team
• Manage achievement of KPIs and deadlines
• Understanding the client’s overall business objectives and translating them into paid social strategy; Coordinate social strategy with other media channels and find areas for cross channel collaboration
• Day-to-day management and coordination of advertising spend you’re responsible for, including working with channel specialists on strategy, insights, optimizations, and improvements
• Communicating how modern techniques (e.g. optimization algorithms, automation, and AI) can be used to optimize KPIs in the context black-box algorithms in different social channels
• Building analyses, stories, and presentations for client media plans and reports
• Developing POVs on key paid social landscape updates, showcasing your abilities to share proactive thought leadership with Known teams and clients

WHO YOU ARE AND WHAT YOU HAVE

• A degree from a well-regarded college or university.  STEM degrees are preferred.  
• 8+ years of hands-on experience in management of the buying, strategy, and execution of highly data-driven performance and brand Paid Social campaigns, ideally in a digital agency environment
• 4+ years of experience managing direct reports; experience managing large teams is a plus
• A firm understanding of how Paid Social works with Display Media, Paid Search, SEO, Mobile, Organic Social, etc
• Fluency with analytics, attribution and measurement systems
• Experience running B2B campaigns on social channels such as LinkedIn and Meta
• Experience contributing to new business pitches, while showcasing an agency’s differentiators and core value proposition
• Experience auditing a clients social channels
• Broad range of experience managing paid social across every level of the marketing funnel and a variety of verticals

Skills, Abilities, and Knowledge

• Understanding of the basic stats and math that inform smart media buying
• Superb communication and presentation skills
• Comfort going in-platform to pull analyses when necessary
• In-platform experience with Meta, TikTok, X, Reddit, YouTube, Pinterest, LinkedIn etc.
• Expertise designing high performance Social campaigns --e.g. allocation, measurement plan, strategy, and scaling budgets
• Experience multi-tasking in a fast-paced environment is a plus
• Experience working directly with data scientists is a plus

Competencies

• An ability to translate business challenges into quantitative problems, and solve them by whatever means necessary, delivering high quality output to meet the client’s expectations.
• An ability to delegate tasks to small and junior teams
• Highly collaborative nature
• A commitment to managing the quality & accuracy of analytics, ensuring high standards with your and others’ work

SOME OF OUR PERKS

• Unlimited paid time off
• 401k with company matching and no vesting period
• Annual bonuses
• Generous medical plan
• Paid parental leave

ONE LAST THING TO ASK YOURSELF

All this might sound great, but you’re probably still wondering, “Would I be a good fit for Known?” or “Would Known be a good fit for me?” Our culture is propped up by four values that we aspire to every day: We are one team. We see the good. We never stop learning. There’s always a better way. At Known we are setting out to build something more than just a company. We are building a legacy filled with exceptionally talented people with a kaleidoscope of backgrounds, experiences, and origin stories who feel encouraged and empowered to bring their whole selves to work, and to partner with us in molding and shaping our culture through our values.

Known is an equal opportunity employer and does not discriminate against employees or qualified job applicants on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or locally protected class.

The base salary for this position is $140K - $155K.

            This range is posted in compliance with state and municipal Pay Transparency laws. In addition to base compensation, this role is eligible to receive additional Known benefits.

#LI-RR1

WE HAVE CREATED A WORLD WHERE ART AND SCIENCE ARE BEST FRIENDS

Known is a modern marketing company engineered for the unprecedented opportunities and challenges facing marketers today. We are about 200+ people strong, pairing PhD data scientists with award-winning creatives, strategists, engineers, and expert research teams to produce some of the most innovative and cutting-edge creative work in culture. We believe that when creative truly collaborates with science, strategy, and technology, amazing things can happen. 

That belief has earned Known top industry recognition, including being named 2025 ADWEEK Midsize Agency of the Year. Furthermore, Ad Age touted that “Known may be the ultimate example of a full-service agency,” and honored us with top ten status on The Agency A-List for 2024 & 2025, and as Ad Age’s Data & Insights Agency of the year for a record third year in a row. Without our incredible partnerships with our clients, spanning across the leading brands in finance, technology, entertainment, media, CPG, real estate, and many other categories, honors like this could not be possible, and also have helped us earn additional awards and recognitions over the years like: Emmys, Clios, Effies, Cannes Lions Awards, ProMax Agency of the Year, Fast Company’s World Changing Ideas, Digiday’s 2025 Best AI Platform and Digiday’s Most Innovative Media Agency, to name a few.

We couldn’t create this award-winning work without seeking out and hiring the best talent. What does it mean to be a Knowner? We are curious innovators, knowledge-hunters who are constantly challenging ourselves to do better and be better for our clients, for our team and for our world at large. Our offices around the U.S. are open and while most of our people work in a hybrid setting, we are a distributed workforce with a number of Knowners working remotely.

BUT ENOUGH ABOUT US, LET'S TALK ABOUT YOU

Known is looking for a Project Manager to join the Studios practice. The Project Manager will be responsible for seeing projects through from concept to final delivery across Experiential, AV, Digital, Social and Print/OOH. They will engage key stakeholders appropriately through the process, build and manage timelines and budgets, interface directly and regularly with clients, and ensure the on time, on strategy and on budget delivery of all projects. A full job description is included below:

• Manage 360 campaigns and projects, inclusive of AV, Digital, Social, Print, OOH, Live Action and Experiential, throughout the lifecycle of the project
• Act as a point of contact for client across workstreams in coordination with Account Management
• Schedule and conduct internal and external project kick-offs
• Working in conjunction with creative strategy teams, organize information and develop the creative brief for each title
• Schedule and conduct internal project reviews, as well as distribute notes to the team
• Manage teams through all phases of concepting, creative development and design, QC, and final deliveries
• Create and manage internal and external master project calendars
• With input from your creative team and and Head of Project Management, create SOWs detailing target initiatives, milestones, and deliverables  
• Collaborate with internal stakeholders to create, track, and re-calibrate project schedules, production calendars based on client briefs, client feedback, and project status and deliverables trackers
• With support from Head of Project Management, handle internal billing and invoicing processes
• Maintain a proactive and positive attitude

WHAT YOU HAVE DONE/WHO YOU ARE

• You have experience delivering best in class 360 campaigns for industry leading companies (including Experiential, AV, Digital, Social, Print, OOH and Live Action).
• You possess an exceptional ability to manage long-term, multi-million dollar engagements and multiple project tracks with a firm command of project management processes and methodologies.
• Likewise, you are experienced in managing quick, nimble, short-term engagements with smaller, more multi-disciplinary teams.
• You have a deep understanding of 360 campaign and production lifecycles
• You are a collaborative, organized, and motivational project manager
• You have a demonstrated ability to manage multiple projects simultaneously
• You are proactive, resourceful, and professional with good soft skills
• You have exceptional organizational skills
• You have worked in a client-facing capacity previously and feel comfortable doing so

YOUR BACKGROUND INCLUDES

• 5-7+ years of project management or production experience in a fast-paced and integrated agency environment

SOME OF OUR PERKS

• Unlimited paid time off
• 401k with company matching and no vesting period
• Generous medical plan
• Paid parental leave
• Company-wide events and retreats

ONE LAST THING TO ASK YOURSELF

All this might sound great, but you’re probably still wondering, “Would I be a good fit for Known?” or “Would Known be a good fit for me?” Our culture is propped up by four values that we aspire to every day: We are one team. We see the good. We never stop learning. There’s always a better way. At Known we are setting out to build something more than just a company. We are building a legacy filled with exceptionally talented people with a kaleidoscope of backgrounds, experiences, and origin stories who feel encouraged and empowered to bring their whole selves to work, and to partner with us in molding and shaping our culture through our values.

Known is an equal opportunity employer and does not discriminate against employees or qualified job applicants on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or locally protected class.

The base salary for this position is $85K-$100K. This range is posted in compliance with state and municipal Pay Transparency laws. In addition to base compensation, this role is eligible to receive additional Known benefits.

#LI-RR1

WE HAVE CREATED A WORLD WHERE ART AND SCIENCE ARE BEST FRIENDS

Known is a modern marketing company engineered for the unprecedented opportunities and challenges facing marketers today. We are about 200+ people strong, pairing PhD data scientists with award-winning creatives, strategists, engineers, and expert research teams to produce some of the most innovative and cutting-edge creative work in culture. We believe that when creative truly collaborates with science, strategy, and technology, amazing things can happen. 

That belief has earned Known top industry recognition, including being named 2025 ADWEEK Midsize Agency of the Year. Furthermore, Ad Age touted that “Known may be the ultimate example of a full-service agency,” and honored us with top ten status on The Agency A-List for 2024 & 2025, and as Ad Age’s Data & Insights Agency of the year for a record third year in a row. Without our incredible partnerships with our clients, spanning across the leading brands in finance, technology, entertainment, media, CPG, real estate, and many other categories, honors like this could not be possible, and also have helped us earn additional awards and recognitions over the years like: Emmys, Clios, Effies, Cannes Lions Awards, ProMax Agency of the Year, Fast Company’s World Changing Ideas, Digiday’s 2025 Best AI Platform and Digiday’s Most Innovative Media Agency, to name a few.

We couldn’t create this award-winning work without seeking out and hiring the best talent. What does it mean to be a Knowner? We are curious innovators, knowledge-hunters who are constantly challenging ourselves to do better and be better for our clients, for our team and for our world at large. Our offices around the U.S. are open and while most of our people work in a hybrid setting, we are a distributed workforce with a number of Knowners working remotely.

THE PROJECT MANAGEMENT TEAM

The Project Management group within Known’s Studio is at the center of supporting the team; no matter the level, as a member of the project management staff, your role is focused on contributing to internal operations in a service-based organization and contemplates different aspects of a project like objectives, asset organization for distribution amongst teams, resourcing and allocations, timing, scope, project financials, dependencies and deliverables.

WHAT YOU’LL DO

• Assist project managers with resource management, hour & budget tracking related to owned workstreams, and weekly project reports
• Help arrange creative reviews with leadership, account, strategic partners and Known executives
• Support the creation of project schedules and status reports for distribution to all stakeholders involved in projects
• As projects kick off, assist in centralization of necessary creative assets, timelines and related brief documentation, as well as archiving of presentations & projects folders/files upon completion
• Provide a supportive role in the project management of outstanding creative, working collaboratively within a cross-disciplinary team and environment (Art Directors/Copywriters, Designers, Strategists, etc.)
• Support integrated production teams to ensure timelines and deliverables are being met
• Support production/project management staff in setting up client scopes 
• Assist projection/project management staff with forecasting discussions
• Manage ingestion process of client-provided asset and tool kits
• Prepare materials and set-up for internal and external meetings
• Assess and communicate project status and challenges to Project Managers and Senior Project Managers
• Manage smaller-scale single practice projects solo, independently owning an internal workstream as part of a multidisciplinary team
• Provide support to Project Managers on larger integrated projects, helping the team function at the highest possible level

WHAT YOU HAVE DONE/WHO YOU ARE

• You possess a passion for organization and the desire/ability to apply analytical thinking are key to success in this role
• You are comfortable working in a dynamic, fast-paced environment 
• You follow best practice principles in conjunction with wider team 
• You posses an understanding of fundamental project management principles such as expectation management, organization, forecasting and attention to detail
• Excellent organizational skills and obsessive eye for detail  
• You are able to pivot during the creative development and production process
• You possess strong interpersonal communications (written and verbal) and problem-solving skills
• You have strong time management skills and high level of accountability
• You are someone who remains calm while working on multiple projects often at a high rate of speed
• You are able to motivate and inspire collaboration across teams
• You offer input and demonstrate a willingness to share ideas at creative meetings
• For you, quality control and pursuit of excellence are always top of mind
• You are able to work flexible hours, including some nights/weekends as needed

YOUR BACKGROUND INCLUDES

• 1-2+ years of Operations, Production or Project Management experience within a network, (post) production company, advertising agency or similar setting
• A degree in marketing or a similar field preferable
• Proficiency in Apple, Mac OS, Google, Slack and similar systems; understanding of Adobe Creative Suite
• Experience working with file delivery systems, file tracking, and data management for large-volume deliveries 

SOME OF OUR PERKS

• Unlimited paid time off
• 401k with company matching and no vesting period
• Generous medical plan
• Paid parental leave
• Charity perk
• Company-wide events and retreats

ONE LAST THING TO ASK YOURSELF

All this might sound great, but you’re probably still wondering, “Would I be a good fit for Known?” or “Would Known be a good fit for me?” Our culture is propped up by four values that we aspire to every day: We are one team. We see the good. We never stop learning. There’s always a better way. At Known we are setting out to build something more than just a company. We are building a legacy filled with exceptionally talented people with a kaleidoscope of backgrounds, experiences, and origin stories who feel encouraged and empowered to bring their whole selves to work, and to partner with us in molding and shaping our culture through our values.

Known is an equal opportunity employer and does not discriminate against employees or qualified job applicants on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or locally protected class.

The base salary for this position is $65K-$75K. This range is posted in compliance with state and municipal Pay Transparency laws. In addition to base compensation, this role is eligible to receive additional Known benefits. 

#LI-RR1

WE HAVE CREATED A WORLD WHERE ART AND SCIENCE ARE BEST FRIENDS

Known is a modern marketing company engineered for the unprecedented opportunities and challenges facing marketers today. We are about 200+ people strong, pairing PhD data scientists with award-winning creatives, strategists, engineers and expert research teams to produce some of the most innovative and cutting-edge creative work in culture. We believe that when creative truly collaborates with science, strategy, and technology, amazing things can happen. 

Ad Age touted that “Known may be the ultimate example of a full-service agency,” and honored us with two prestigious recognitions this year: #3 on The A-List as one of the top agencies in the world, and Ad Age’s Data & Insights Agency of the year for the second year in a row. Without our incredible partnerships with our clients, spanning across the leading brands in finance, technology, entertainment, media, CPG, real estate, and many other categories, honors like this could not be possible, and also have helped us earn additional awards and recognitions over the years like: Emmys, Clios Entertainment and Sports Awards, Effies, Cannes Lions Awards, ProMax Agency of the Year, and Digiday’s Most Innovative Media Agency to name a few.

We couldn’t create this award-winning work without seeking out and hiring the best talent. What does it mean to be a Knowner? We are curious innovators, knowledge-hunters who are constantly challenging ourselves to do better and be better for our clients, for our team and for our world at large. Our offices around the U.S. are open and while most of our people work in a hybrid setting, we are a distributed workforce with a number of Knowners working remotely.

BUT ENOUGH ABOUT US, LET'S TALK ABOUT YOU

About the role:

Known’s Media Science team uses advanced analytics, machine learning, statistics, and algorithms to plan and optimize advertising dollars.  We partner with our clients to translate their business goals into meaningful metrics, and buy media across all channels to drive those target outcomes.  We are looking for someone to join the team and work alongside data analysts, data scientists, media strategists, media buyers, and software engineers.

This role is on the “Buyer Science” team: a group of data scientists who specialize in media measurement, data analysis, experimental design, and campaign optimization. You’ll work hand-in-hand with Known’s media strategists, media channel experts, and directly with clients to elevate their media performance and drive real business value. You will also work with other data scientists to develop campaign measurement strategies, build experimentation plans, and collaborate with media planners and channel teams to ensure media allocations are built scientifically. At the Consultant level, you’ll conduct analyses in service of campaign optimization, surface insights that go beyond media metrics to incorporate first party data, and help drive business strategy. You may find yourself working with our development team (Skeptic) to help productionalize deeper and more technical approaches to common media challenges. In many cases you would work with senior managers on the team and in some cases (especially over time) you would be expected to lead projects independently.

You would be expected to embrace your project management responsibilities, from defining key business objectives, to designing the measurement or analytical approach, to analyzing data, and presenting findings. You would also be expected to ensure that our clients have an amazing experience and reinforce our relationship with them as trusted and valued partners.

WHO YOU ARE AND WHAT YOU HAVE

• A degree from a well-regarded college or university. STEM degrees are preferred.  
• 3+ years of hands-on experience doing quantitative analysis, statistical modeling, optimization and/or statistics. Experience utilizing Python and SQL. 
• 1+ years of experience building data science software.
• Experience in strategy consulting, marketing and/or marketing research, with specific passion and background in technology and/or media. This should include examples of account / client management.
• Understanding of the advertising and media landscape, especially as pertains to measurement vendors and ad platforms.
• Superb communication and presentation skills, with a specific fluency in talking about strategic business problems – you combine a drive for analytical reasoning with a practical understanding of what our clients in marketing are trying to achieve.
• Ability to communicate technical information with both technical and non-technical stakeholders.
• Experience in making appropriate research or analysis recommendations for these business problems.
• Proficiency in Google products (Sheets, Documents, Slides) and/or Microsoft Office (Excel, Word, PowerPoint).
• Ability to think strategically, analytically, and proactively about diverse business problems.
• Passion for managing the quality & accuracy of data sources and downstream analytics, including checking your and others’ work.
• Experience working on a variety of projects simultaneously and delivering results on a deadline.

WHAT YOU’LL DO

• Project management and ownership. While you have will account-level project management support, you will independently manage workstreams you own.
• Understanding the client’s overall business objectives and translating them into a campaign and measurement strategy.
• Overseeing the performance of media campaigns and amazing our clients, both by meeting their targets and creating insightful narratives through bespoke reporting. Writing reports and presenting to clients in a way that is engaging and persuasive.
• Developing research, measurement, or analytical approaches.
• Statistical analysis of complex datasets.
• Managing the ingestion and cleaning of new datasets relevant to your work / projects.
• Creating reproducible work through common coding languages (Priority: Python and SQL).
• Working with other data scientists and engineers to productionalize new tools.
• Interpreting data to understand the business implications of the research. Framing analyses, stories, and slides for client media plans and reports.
• Serving as the key client point of contact on campaign measurement, optimization, and data infrastructure.
• Creation of interactive data tools that are delivered to clients, such as dashboards for marketing campaign performance, media experiments, or simulation tools – you would be provided training in how to create these, but prior experience with MCI is a plus.

SOME OF OUR PERKS

• Unlimited paid time off
• 401k with company matching and no vesting period
• Annual bonuses
• Generous medical plan
• Paid parental leave

ONE LAST THING TO ASK YOURSELF

All this might sound great, but you’re probably still wondering, “Would I be a good fit for Known?” or “Would Known be a good fit for me?” Our culture is propped up by four values that we aspire to every day: We are one team. We see the good. We never stop learning. There’s always a better way. At Known we are setting out to build something more than just a company. We are building a legacy filled with exceptionally talented people with a kaleidoscope of backgrounds, experiences, and origin stories who feel encouraged and empowered to bring their whole selves to work, and to partner with us in molding and shaping our culture through our values.

Known is an equal opportunity employer and does not discriminate against employees or qualified job applicants on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or locally protected class.

The base salary for this position is $120K - $130K.

            This range is posted in compliance with state and municipal Pay Transparency laws. In addition to base compensation, this role is eligible to receive additional Known benefits.

#LI-RR1

WE HAVE CREATED A WORLD WHERE ART AND SCIENCE ARE BEST FRIENDS

Known is a modern marketing company engineered for the unprecedented opportunities and challenges facing marketers today. We are about 250+ people strong, pairing PhD data scientists with award-winning creatives, strategists, engineers and expert research teams to produce some of the most innovative and cutting-edge creative work in culture. We believe that when creative truly collaborates with science, strategy, and technology, amazing things can happen. 

Ad Age touted that “Known may be the ultimate example of a full-service agency,” and honored us with top ten status on The Agency A-List for 2024 & 2025, and as Ad Age’s Data & Insights Agency of the year for a record third year in a row. Without our incredible partnerships with our clients, spanning across the leading brands in finance, technology, entertainment, media, CPG, real estate, and many other categories, honors like this could not be possible, and also have helped us earn additional awards and recognitions over the years like: Emmys, Clios, Effies, Cannes Lions Awards, ProMax Agency of the Year, Fast Company’s World Changing Ideas, Digiday’s 2025 Best AI Platform and Digiday’s Most Innovative Media Agency, to name a few.

We couldn’t create this award-winning work without seeking out and hiring the best talent. What does it mean to be a Knowner? We are curious innovators, knowledge-hunters who are constantly challenging ourselves to do better and be better for our clients, for our team and for our world at large. Our offices around the U.S. are open and while most of our people work in a hybrid setting, we are a distributed workforce with a number of Knowners working remotely.

BUT ENOUGH ABOUT US, LET'S TALK ABOUT YOU

Known is looking for a talented and multidisciplinary Art Director to join the Studios practice. The Art Director will be responsible for concepting and creating outstanding, innovative brand designs for social, digital and print executions primarily, as well as web, video, and brand design. Candidates must be located in New York City and available to work in a hybrid capacity. 

Note: This is a temp-to-perm position with a 2-3 month introductory period prior to conversion to a full-time role with benefits.

WHAT YOU’LL DO

• Concept and create outstanding art direction and brand designs for digital, social, print/OOH and video
• Enhance our clients’ brand experience through innovative, cutting edge, multidisciplinary art direction and design executions that exceed expectations
• Leverage talent for visual design and art direction to contribute to holistic experiences that solve for business goals

• Maintain a level of creative excellence strategically and executionally
• Be an antenna for outside inspiration, bringing new thinking & ideas into the Creative department
• Work closely with Creative Director and Associate Creative Director to develop and bring concepts to life through engaging design and animation executions
• Build client presentations
and templates for pitches and client meetings on a case by case basis
• Consistently communicate with project owners regarding project status and challenges

• Provide technical input and advice on projects as required to achieve high quality


WHAT YOU HAVE DONE/WHO YOU ARE

• You have a BA in design or other related field
• You have 5-6+ years of professional experience working in art direction/design at an advertising agency or in house creative team
• You have knowledge of leading AI software/platforms, i.e. Midjourney
• You have experience working on brand/visual/digital/social design projects; motion design skills preferred
• You have a superior design eye and a solid understanding of fundamental disciplines of design as well as design trends, specifically across brand design, type, layout, image composition, and infographic design
• You have expert proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign), Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Suite. 
• You are able to work quickly and can remain extremely detail-oriented even while working across multiple projects/deadlines
• Strong work ethic, adaptable to ever-changing hours and demands, with ability to refocus and develop options for quick changes in projects
• Self-driven, eager to learn and goal-oriented

SOME OF OUR PERKS

• Unlimited paid time off
• 401k with company matching and no vesting period
• Generous medical plan
• Paid parental leave
• Company-wide events and retreats

ONE LAST THING TO ASK YOURSELF

All this might sound great, but you’re probably still wondering, “Would I be a good fit for Known?” or “Would Known be a good fit for me?” Our culture is propped up by four values that we aspire to every day: We are one team. We see the good. We never stop learning. There’s always a better way. At Known we are setting out to build something more than just a company. We are building a legacy filled with exceptionally talented people with a kaleidoscope of backgrounds, experiences, and origin stories who feel encouraged and empowered to bring their whole selves to work, and to partner with us in molding and shaping our culture through our values.

Known is an equal opportunity employer and does not discriminate against employees or qualified job applicants on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or locally protected class.

This is a temp-to-perm position with a base rate of $70hr. This is posted in compliance with state and municipal Pay Transparency laws. 

#LI-RR1

WE HAVE CREATED A WORLD WHERE ART AND SCIENCE ARE BEST FRIENDS

Known is a modern marketing company engineered for the unprecedented opportunities and challenges facing marketers today. We are about 200+ people strong, pairing PhD data scientists with award-winning creatives, strategists, engineers and expert research teams to produce some of the most innovative and cutting-edge creative work in culture. We believe that when creative truly collaborates with science, strategy, and technology, amazing things can happen. 

Ad Age touted that “Known may be the ultimate example of a full-service agency,” and honored us with two prestigious recognitions this year: #3 on The A-List as one of the top agencies in the world, and Ad Age’s Data & Insights Agency of the year for the second year in a row. Without our incredible partnerships with our clients, spanning across the leading brands in finance, technology, entertainment, media, CPG, real estate, and many other categories, honors like this could not be possible, and also have helped us earn additional awards and recognitions over the years like: Emmys, Clios Entertainment and Sports Awards, Effies, Cannes Lions Awards, ProMax Agency of the Year, and Digiday’s Most Innovative Media Agency to name a few.

We couldn’t create this award-winning work without seeking out and hiring the best talent. What does it mean to be a Knowner? We are curious innovators, knowledge-hunters who are constantly challenging ourselves to do better and be better for our clients, for our team and for our world at large. Our offices around the U.S. are open and while most of our people work in a hybrid setting, we are a distributed workforce with a number of Knowners working remotely.

BUT ENOUGH ABOUT US, LET'S TALK ABOUT YOU

As a Software Engineer at Known, you can expect to work closely with Engineers, Product Managers, and Data Scientists. You’ll join small, highly focused teams where you’ll have the opportunity to contribute significantly to our products and the company’s broader technical culture.

Because our work is often project-driven, we are constantly reevaluating and updating our tech stack, which means you’ll always learn new skills and develop expertise in industry-leading technologies.

You’ll be writing Python day-to-day on the backend to author FastAPI APIs, build pipelines, and craft distributed systems. As we push the boundaries of our platform, you will have the opportunity to build and deploy agentic AI systems that leverage the latest in LLM orchestration and cloud tech. You’ll be building web UIs in Typescript and Vue. You’ll use Docker and Helm to deploy your containerized applications to our Kubernetes clusters. You’ll be using Terraform to spin infrastructure up and down. 

Finally, if you’re interested, you may be contributing to open source (we actively promote open-source projects internally; check out pytest-mock-resources, one of our in-house custom plugins).

WHAT YOU'LL DO

• Design and build full-stack web applications in Python
• Create performant Web APIs with FastAPI
• Implement agentic AI systems using the latest LLM orchestration frameworks to automate complex workflows and enhance our products
• Integrate with industry-standard datastores like PostgreSQL and Snowflake
• Design asynchronous and event-driven services
• Produce robust ETL pipelines with Argo Workflows
• Deploy these applications across multiple environments with Docker, Helm, and Kubernetes
• Work closely with data scientists and product managers on a wide variety of products and projects that span the marketing and advertising industries across both television and digital
• Play an active role in designing and building new, cutting-edge products

WHO YOU ARE AND WHAT YOU HAVE

• Strong communication and teamwork skills
• 1-2+ years of professional experience building and maintaining production applications in Python
• Deep understanding of Python as a language 
• Experience with SQL and relational databases, experience with SQLAlchemy is a plus
• Experience with Docker and Kubernetes is a plus
• Experience with ETL, or message-oriented architectures is a plus
• Experience with UI frameworks, such as Vue or React, is a plus

SOME OF OUR PERKS

• Unlimited paid time off
• 401k with company matching and no vesting period
• Annual bonuses
• Generous medical plan
• Paid parental leave

ONE LAST THING TO ASK YOURSELF

All this might sound great, but you’re probably still wondering, “Would I be a good fit for Known?” or “Would Known be a good fit for me?” Our culture is propped up by four values that we aspire to every day: We are one team. We see the good. We never stop learning. There’s always a better way. At Known we are setting out to build something more than just a company. We are building a legacy filled with exceptionally talented people with a kaleidoscope of backgrounds, experiences, and origin stories who feel encouraged and empowered to bring their whole selves to work, and to partner with us in molding and shaping our culture through our values.

Known is an equal opportunity employer and does not discriminate against employees or qualified job applicants on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or locally protected class.

The base salary for this position is $100K-$130K

            This range is posted in compliance with state and municipal Pay Transparency laws. In addition to base compensation, this role is eligible to receive additional Known benefits.

#LI-RR1

WE HAVE CREATED A WORLD WHERE ART AND SCIENCE ARE BEST FRIENDS

Known is a modern marketing company engineered for the unprecedented opportunities and challenges facing marketers today. We are about 200+ people strong, pairing PhD data scientists with award-winning creatives, strategists, engineers, and expert research teams to produce some of the most innovative and cutting-edge creative work in culture. We believe that when creative truly collaborates with science, strategy, and technology, amazing things can happen. 

That belief has earned Known top industry recognition, including being named 2025 ADWEEK Midsize Agency of the Year. Furthermore, Ad Age touted that “Known may be the ultimate example of a full-service agency,” and honored us with top ten status on The Agency A-List for 2024 & 2025, and as Ad Age’s Data & Insights Agency of the year for a record third year in a row. Without our incredible partnerships with our clients, spanning across the leading brands in finance, technology, entertainment, media, CPG, real estate, and many other categories, honors like this could not be possible, and also have helped us earn additional awards and recognitions over the years like: Emmys, Clios, Effies, Cannes Lions Awards, ProMax Agency of the Year, Fast Company’s World Changing Ideas, Digiday’s 2025 Best AI Platform and Digiday’s Most Innovative Media Agency, to name a few.

We couldn’t create this award-winning work without seeking out and hiring the best talent. What does it mean to be a Knowner? We are curious innovators, knowledge-hunters who are constantly challenging ourselves to do better and be better for our clients, for our team and for our world at large. Our offices around the U.S. are open and while most of our people work in a hybrid setting, we are a distributed workforce with a number of Knowners working remotely.

BUT ENOUGH ABOUT US, LET'S TALK ABOUT YOU

Known is looking for a Creative Director with a social-first expertise to join the Studios, leading and developing big idea-driven creative for clients across industries. The role demands great strategic thinking, flawless execution, bold innovation, passion, and optimism. The Creative Director will also oversee the development and execution of brand creative inclusive of social, digital, OOH, video and experiential marketing. This position knows how to tell stories through words on any platform. Our ideal candidate will be a leader for their teams, clients and the agency. They are an innovative, collaborative and hands-on leader who has experience developing and executing highly impactful social-first creative approaches for clients across industries. They also excel at building strong cross-functional relationships in fast paced organization. Candidates with copywriting or hybrid CW/AD backgrounds will be prioritized, as will candidates with a strong portfolio of social-first work. 

Note: This is a temp-to-perm position with a 2-3 month introductory period prior to conversion to a full-time role with benefits.

WHAT YOU’LL DO

• Lead concept development and execution of social, digital, brand and 360 marketing campaigns
• Actively oversee and lead a team of best-in-class creatives at all levels—mentoring them and developing their skills
• Roll up your sleeves and get into the programs/mocks/decks when needed, while also knowing when to lead and when to help
• Be both a leader for the team and a thought leader to stakeholders and collaborators from a brand and messaging standpoint
• Develop a deep understanding of consumer target’s mindsets, attitudes, & behaviors to inform strong empathetic and strategic executions.
• Manage the creative process from concept to execution
• Translate marketing objectives into clear creative strategies and outputs
• Ensure visual communication and brand standards are met
• Oversee deliverables as well as adhere to timelines and creative budgets
• Represent creative output throughout the wider org, presenting to key stakeholders and communicating with internal teams and agencies
• Manage multiple projects, with the ability to switch from one to the other seamlessly while staying on deadline and within budget
• Review and approve the work of all direct reports before seeking the approval of the Group Creative Director / President, Studios for dissemination to other departments or clients
• Provide regular performance feedback to direct reports, including crafting and delivering performance reviews
• Partner with the Creative Operations team on resourcing and scheduling staff to drive success across projects
• Work closely with Client, Strategy, and Media team members to ensure that our briefs can spark groundbreaking creative—and that the creative is grounded in consumer insights, and business goals

WHAT YOU HAVE DONE/WHO YOU ARE

• You have a portfolio featuring a wide range of creative and social-first campaigns, a diversity of creative ideas and approaches to solving problems with a focus on articulating strategic, breakthrough ideas across a myriad of channels
• You possess a strong aptitude for storytelling across advertising mediums, with an emphasis on social, digital and DTC advertising
• You maintain a solid understanding of how creativity can achieve business objectives while still meeting and encouraging brand standards for aesthetic and communication quality
• You have strong analytical ability and clear and effective written, verbal, and visual communication skills
• You regularly display optimism and excitement for your work, a love for the next big challenge, and a passion for business impact
• You are a positive, motivating leader, able to manage and nurture an emerging team of talented creatives
• You can collaborate with team members at all levels to ensure projects are effective and meet brand guidelines, compliance and overall project goals.
• You have an understanding of all aspects of brand marketing creative, including brand development, social, digital, TV, OOH, print, media and environmental/experiential design
• You have experience and skill to drive the development of new business and client review decks and various communication vehicles
• You demonstrate a creative and strategy-driven POV in developing best-in-class integrated marketing campaigns and programs
• You are adept at multitasking while coordinating multiple projects and resources, delivering under tight timelines and adapting quickly to change
• You have a proven ability to quickly identify problems and solve them

YOUR BACKGROUND INCLUDES

• 8-10+ years of creative advertising experience developing content and campaigns
• Undergraduate degree in one or more of the following fields: Communications, Advertising, Branding, Marketing, or a related field

SOME OF OUR PERKS

• Unlimited paid time off
• 401k with company matching and no vesting period
• Generous medical plan
• Discretionary bonuses pending company performance
• Paid parental leave
• Company-wide events and retreats

ONE LAST THING TO ASK YOURSELF

All this might sound great, but you’re probably still wondering, “Would I be a good fit for Known?” or “Would Known be a good fit for me?” Our culture is propped up by four values that we aspire to every day: We are one team. We see the good. We never stop learning. There’s always a better way. At Known we are setting out to build something more than just a company. We are building a legacy filled with exceptionally talented people with a kaleidoscope of backgrounds, experiences, and origin stories who feel encouraged and empowered to bring their whole selves to work, and to partner with us in molding and shaping our culture through our values.

Known is an equal opportunity employer and does not discriminate against employees or qualified job applicants on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or locally protected class.

The base salary for this position is $150K-$165K. This range is posted in compliance with state and municipal Pay Transparency laws. In addition to base compensation, this role is eligible to receive additional Known benefits.

#LI-RR1

WE HAVE CREATED A WORLD WHERE ART AND SCIENCE ARE BEST FRIENDS

Known is a modern marketing company engineered for the unprecedented opportunities and challenges facing marketers today. We are about 250+ people strong, pairing PhD data scientists with award-winning creatives, strategists, engineers and expert research teams to produce some of the most innovative and cutting-edge creative work in culture. We believe that when creative truly collaborates with science, strategy, and technology, amazing things can happen. 

Ad Age touted that “Known may be the ultimate example of a full-service agency,” and honored us with top ten status on The Agency A-List for 2024 & 2025, and as Ad Age’s Data & Insights Agency of the year for a record third year in a row. Without our incredible partnerships with our clients, spanning across the leading brands in finance, technology, entertainment, media, CPG, real estate, and many other categories, honors like this could not be possible, and also have helped us earn additional awards and recognitions over the years like: Emmys, Clios, Effies, Cannes Lions Awards, ProMax Agency of the Year, Fast Company’s World Changing Ideas, Digiday’s 2025 Best AI Platform and Digiday’s Most Innovative Media Agency, to name a few.

We couldn’t create this award-winning work without seeking out and hiring the best talent. What does it mean to be a Knowner? We are curious innovators, knowledge-hunters who are constantly challenging ourselves to do better and be better for our clients, for our team and for our world at large. Our offices around the U.S. are open and while most of our people work in a hybrid setting, we are a distributed workforce with a number of Knowners working remotely.

BUT ENOUGH ABOUT US, LET'S TALK ABOUT YOU

As a Senior Software Engineer at Known, you can expect to work across various projects. You’ll join small, highly focused teams where you’ll have the opportunity to significantly influence the direction of our products, team practices, and the company’s broader technical culture.

Because our work is often project-driven, we are constantly reevaluating and updating our tech stack, which means you’ll always learn new skills and develop expertise in industry-leading technologies.

You’ll be writing Python day-to-day on the backend to author FastAPI APIs, build pipelines, and craft distributed systems. You’ll be building web UIs in Typescript and Vue. You’ll use Docker and Helm to deploy your containerized applications to our Kubernetes clusters. You’ll be using Terraform to spin infrastructure up and down. Finally, if you’re interested, you may be contributing to open source (we actively promote open-source projects internally; check out pytest-mock-resources, one of our in-house custom plugins).

WHAT YOU'LL DO

• Design and build full-stack web applications in Python
• Create performant Web APIs with FastAPI
• Integrate with industry-standard datastores like PostgreSQL and Snowflake
• Design asynchronous and event-driven services
• Produce robust ETL pipelines with Argo Workflows
• Deploy these applications across multiple environments with Docker, Helm, and Kubernetes
• Work closely with data scientists and product managers on a wide variety of products and projects that span the marketing and advertising industries across both television and digital
• Play an active role in designing and building new, cutting-edge products

WHO YOU ARE AND WHAT YOU HAVE

• Strong communication and teamwork skills
• 3+ years of professional experience building and maintaining production applications in Python
• Deep understanding of Python as a language 
• Experience with SQL and relational databases, experience with SQLAlchemy is a plus
• Experience with Docker and Kubernetes is a plus
• Experience with ETL, or message-oriented architectures is a plus
• Experience with UI frameworks, such as Vue or React, is a plus

SOME OF OUR PERKS

• Unlimited paid time off
• 401k with company matching and no vesting period
• Annual bonuses
• Generous medical plan
• Paid parental leave

ONE LAST THING TO ASK YOURSELF

All this might sound great, but you’re probably still wondering, “Would I be a good fit for Known?” or “Would Known be a good fit for me?” Our culture is propped up by four values that we aspire to every day: We are one team. We see the good. We never stop learning. There’s always a better way. At Known we are setting out to build something more than just a company. We are building a legacy filled with exceptionally talented people with a kaleidoscope of backgrounds, experiences, and origin stories who feel encouraged and empowered to bring their whole selves to work, and to partner with us in molding and shaping our culture through our values.

Known is an equal opportunity employer and does not discriminate against employees or qualified job applicants on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or locally protected class.

The base salary for this position is $135K-$175K.

            This range is posted in compliance with state and municipal Pay Transparency laws. In addition to base compensation, this role is eligible to receive additional Known benefits.

#LI-RR1 

WE HAVE CREATED A WORLD WHERE ART AND SCIENCE ARE BEST FRIENDS

Known is a modern marketing company engineered for the unprecedented opportunities and challenges facing marketers today. We are about 200+ people strong, pairing PhD data scientists with award-winning creatives, strategists, engineers, and expert research teams to produce some of the most innovative and cutting-edge creative work in culture. We believe that when creative truly collaborates with science, strategy, and technology, amazing things can happen. 

That belief has earned Known top industry recognition, including being named 2025 ADWEEK Midsize Agency of the Year. Furthermore, Ad Age touted that “Known may be the ultimate example of a full-service agency,” and honored us with top ten status on The Agency A-List for 2024 & 2025, and as Ad Age’s Data & Insights Agency of the year for a record third year in a row. Without our incredible partnerships with our clients, spanning across the leading brands in finance, technology, entertainment, media, CPG, real estate, and many other categories, honors like this could not be possible, and also have helped us earn additional awards and recognitions over the years like: Emmys, Clios, Effies, Cannes Lions Awards, ProMax Agency of the Year, Fast Company’s World Changing Ideas, Digiday’s 2025 Best AI Platform and Digiday’s Most Innovative Media Agency, to name a few.

We couldn’t create this award-winning work without seeking out and hiring the best talent. What does it mean to be a Knowner? We are curious innovators, knowledge-hunters who are constantly challenging ourselves to do better and be better for our clients, for our team and for our world at large. Our offices around the U.S. are open and while most of our people work in a hybrid setting, we are a distributed workforce with a number of Knowners working remotely.

BUT ENOUGH ABOUT US, LET'S TALK ABOUT YOU

Known is looking for a Creative Director with a Copy focus to join the Studios, leading and developing big idea-driven creative for clients across industries. The role demands great strategic thinking, flawless execution, bold innovation, passion, and optimism. The Creative Director, Copy will also oversee the development and execution of brand creative inclusive of TV, social, digital, OOH, and experience marketing. This position knows how to tell stories through words on any platform. Our ideal candidate will be a leader for their teams, clients and the agency. They are an innovative, collaborative and hands-on leader who has experience developing and executing highly impactful creative approaches for clients across industries. They also excel at building strong cross-functional relationships in fast paced organization. Healthcare & Lifestyle/Wellness experience, amongst a diverse client/industry portfolio, is preferred. 

Note: This is a temp-to-perm position with a 2-3 month introductory period prior to conversion to a full-time role with benefits.

WHAT YOU’LL DO

• Lead concept development for/copywriting execution of brand and 360 product marketing campaigns across TV, digital, social and print
• Actively oversee and lead a team of best-in-class creatives at all levels—mentoring them and developing their skills
• Roll up your sleeves and get into the programs/mocks/decks when needed, while also knowing when to lead and when to help
• Be both a leader for the team and a thought leader to stakeholders and collaborators from a brand and messaging standpoint
• Develop a deep understanding of consumer target’s mindsets, attitudes, & behaviors to inform strong empathetic and strategic executions.
• Manage the creative process from concept to execution
• Translate marketing objectives into clear creative strategies and outputs
• Ensure visual communication and brand standards are met
• Oversee deliverables as well as adhere to timelines and creative budgets
• Represent creative output throughout the wider org, presenting to key stakeholders and communicating with internal teams and agencies
• Manage multiple projects, with the ability to switch from one to the other seamlessly while staying on deadline and within budget
• Review and approve the work of all direct reports before seeking the approval of the Group Creative Director / President, Studios for dissemination to other departments or clients
• Provide regular performance feedback to direct reports, including crafting and delivering performance reviews
• Partner with the Creative Operations team on resourcing and scheduling staff to drive success across projects
• Work closely with Client, Strategy, and Media team members to ensure that our briefs can spark groundbreaking creative—and that the creative is grounded in consumer insights, and business goals

WHAT YOU HAVE DONE/WHO YOU ARE

• You have a portfolio featuring a wide range of creative campaigns, a diversity of creative ideas and approaches to solving problems with a focus on articulating strategic, breakthrough ideas across a myriad of channels
• You possess a strong aptitude for copywriting and storytelling across advertising mediums
• You maintain a solid understanding of how creativity can achieve business objectives while still meeting and encouraging brand standards for aesthetic and communication quality
• You have strong analytical ability and clear and effective written, verbal, and visual communication skills
• You regularly display optimism and excitement for your work, a love for the next big challenge, and a passion for business impact
• You are a positive, motivating leader, able to manage and nurture an emerging team of talented creatives
• You can collaborate with team members at all levels to ensure projects are effective and meet brand guidelines, compliance and overall project goals.
• You have an understanding of all aspects of brand marketing creative, including brand development, TV, social, digital, advertising, OOH, retail/POS, media and environmental/experiential design
• You have experience and skill to drive the development of new business and client review decks and various communication vehicles
• You demonstrate a creative and strategy-driven POV in developing best-in-class integrated marketing campaigns and programs
• You are adept at multitasking while coordinating multiple projects and resources, delivering under tight timelines and adapting quickly to change
• You have a proven ability to quickly identify problems and solve them

YOUR BACKGROUND INCLUDES

• 8-10+ years of creative advertising experience developing content and campaigns
• Undergraduate degree in one or more of the following fields: Communications, Advertising, Branding, Marketing, or a related field

SOME OF OUR PERKS

• Unlimited paid time off
• 401k with company matching and no vesting period
• Generous medical plan
• Discretionary bonuses pending company performance
• Paid parental leave
• Company-wide events and retreats

ONE LAST THING TO ASK YOURSELF

All this might sound great, but you’re probably still wondering, “Would I be a good fit for Known?” or “Would Known be a good fit for me?” Our culture is propped up by four values that we aspire to every day: We are one team. We see the good. We never stop learning. There’s always a better way. At Known we are setting out to build something more than just a company. We are building a legacy filled with exceptionally talented people with a kaleidoscope of backgrounds, experiences, and origin stories who feel encouraged and empowered to bring their whole selves to work, and to partner with us in molding and shaping our culture through our values.

Known is an equal opportunity employer and does not discriminate against employees or qualified job applicants on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or locally protected class.

The base salary for this position is $150K-$165K. This range is posted in compliance with state and municipal Pay Transparency laws. In addition to base compensation, this role is eligible to receive additional Known benefits.

#LI-RR1

WE HAVE CREATED A WORLD WHERE ART AND SCIENCE ARE BEST FRIENDS

Known is a modern marketing company engineered for the unprecedented opportunities and challenges facing marketers today. We are about 200+ people strong, pairing PhD data scientists with award-winning creatives, strategists, engineers, and expert research teams to produce some of the most innovative and cutting-edge creative work in culture. We believe that when creative truly collaborates with science, strategy, and technology, amazing things can happen. 

That belief has earned Known top industry recognition, including being named 2025 ADWEEK Midsize Agency of the Year. Furthermore, Ad Age touted that “Known may be the ultimate example of a full-service agency,” and honored us with top ten status on The Agency A-List for 2024 & 2025, and as Ad Age’s Data & Insights Agency of the year for a record third year in a row. Without our incredible partnerships with our clients, spanning across the leading brands in finance, technology, entertainment, media, CPG, real estate, and many other categories, honors like this could not be possible, and also have helped us earn additional awards and recognitions over the years like: Emmys, Clios, Effies, Cannes Lions Awards, ProMax Agency of the Year, Fast Company’s World Changing Ideas, Digiday’s 2025 Best AI Platform and Digiday’s Most Innovative Media Agency, to name a few.

We couldn’t create this award-winning work without seeking out and hiring the best talent. What does it mean to be a Knowner? We are curious innovators, knowledge-hunters who are constantly challenging ourselves to do better and be better for our clients, for our team and for our world at large. Our offices around the U.S. are open and while most of our people work in a hybrid setting, we are a distributed workforce with a number of Knowners working remotely.

BUT ENOUGH ABOUT US, LET'S TALK ABOUT YOU

Known is looking for a Creative Director with an Art focus to join the Studios, leading and developing big idea-driven creative for clients across industries. The role demands great strategic thinking, flawless execution, bold innovation, passion, and optimism. The Creative Director, Art will also oversee the development and execution of brand creative inclusive of TV, social, digital, OOH, and experience marketing. This position knows how to tell stories visually on any platform. Our ideal candidate will be a leader for their teams, clients and the agency. They are an innovative, collaborative and hands-on leader who has experience developing and executing highly impactful creative approaches for clients across industries. They also excel at building strong cross-functional relationships in fast paced organization. Healthcare & Lifestyle/Wellness experience, amongst a diverse client/industry portfolio, is preferred. 

Note: This is a temp-to-perm position with a 2-3 month introductory period prior to conversion to a full-time role with benefits.

WHAT YOU’LL DO

• Lead concept development for/art direction execution of brand and 360 product marketing campaigns across TV, digital, social and print
• Actively oversee and lead a team of best-in-class creatives at all levels—mentoring them and developing their skills
• Roll up your sleeves and get into the programs/mocks/decks when needed, while also knowing when to lead and when to help
• Be both a leader for the team and a thought leader to stakeholders and collaborators from a brand and messaging standpoint
• Develop a deep understanding of consumer target’s mindsets, attitudes, & behaviors to inform strong empathetic and strategic executions.
• Manage the creative process from concept to execution
• Translate marketing objectives into clear creative strategies and outputs
• Ensure visual communication and brand standards are met
• Oversee deliverables as well as adhere to timelines and creative budgets
• Represent creative output throughout the wider org, presenting to key stakeholders and communicating with internal teams and agencies
• Manage multiple projects, with the ability to switch from one to the other seamlessly while staying on deadline and within budget
• Review and approve the work of all direct reports before seeking the approval of the Group Creative Director / President, Studios for dissemination to other departments or clients
• Provide regular performance feedback to direct reports, including crafting and delivering performance reviews
• Partner with the Creative Operations team on resourcing and scheduling staff to drive success across projects
• Work closely with Client, Strategy, and Media team members to ensure that our briefs can spark groundbreaking creative—and that the creative is grounded in consumer insights, and business goals

WHAT YOU HAVE DONE/WHO YOU ARE

• You have a portfolio featuring a wide range of creative campaigns, a diversity of creative ideas and approaches to solving problems with a focus on articulating strategic, breakthrough ideas across a myriad of channels
• You are proficient in Adobe CC programs (Photoshop, InDesign, Illustrator) as well as emerging AI software, i.e. Midjourney
• You are a "roll up your sleeves" kind of leader who can both direct others and execute hands-on
• You possess a strong aptitude and eye for brand identity, design, and architecture
• You maintain a solid understanding of how creativity can achieve business objectives while still meeting and encouraging brand standards for aesthetic and communication quality
• You have strong analytical ability and clear and effective written, verbal, and visual communication skills
• You regularly display optimism and excitement for your work, a love for the next big challenge, and a passion for business impact
• You are a positive, motivating leader, able to manage and nurture an emerging team of talented creatives
• You can collaborate with team members at all levels to ensure projects are effective and meet brand guidelines, compliance and overall project goals.
• You have an understanding of all aspects of brand marketing creative, including brand development, TV, social, digital, advertising, OOH, retail/POS, media and environmental/experiential design
• You have experience and skill to drive the development of new business and client review decks and various communication vehicles
• You demonstrate a creative and strategy-driven POV in developing best-in-class integrated marketing campaigns and programs
• You are adept at multitasking while coordinating multiple projects and resources, delivering under tight timelines and adapting quickly to change

YOUR BACKGROUND INCLUDES

• 8-10+ years of creative advertising experience developing content and campaigns
• Undergraduate degree in one or more of the following fields: Design, Advertising, Branding, Marketing, Fine Arts, or a related field

SOME OF OUR PERKS

• Unlimited paid time off
• 401k with company matching and no vesting period
• Generous medical plan
• Discretionary bonuses pending company performance
• Paid parental leave
• Company-wide events and retreats

ONE LAST THING TO ASK YOURSELF

All this might sound great, but you’re probably still wondering, “Would I be a good fit for Known?” or “Would Known be a good fit for me?” Our culture is propped up by four values that we aspire to every day: We are one team. We see the good. We never stop learning. There’s always a better way. At Known we are setting out to build something more than just a company. We are building a legacy filled with exceptionally talented people with a kaleidoscope of backgrounds, experiences, and origin stories who feel encouraged and empowered to bring their whole selves to work, and to partner with us in molding and shaping our culture through our values.

Known is an equal opportunity employer and does not discriminate against employees or qualified job applicants on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or locally protected class.

The base salary for this position is $150K-$165K. This range is posted in compliance with state and municipal Pay Transparency laws. In addition to base compensation, this role is eligible to receive additional Known benefits.

#LI-RR1

WE HAVE CREATED A WORLD WHERE ART AND SCIENCE ARE BEST FRIENDS

Known is a modern marketing company engineered for the unprecedented opportunities and challenges facing marketers today. We are about 200+ people strong, pairing PhD data scientists with award-winning creatives, strategists, engineers, and expert research teams to produce some of the most innovative and cutting-edge creative work in culture. We believe that when creative truly collaborates with science, strategy, and technology, amazing things can happen. 

That belief has earned Known top industry recognition, including being named 2025 ADWEEK Midsize Agency of the Year. Furthermore, Ad Age touted that “Known may be the ultimate example of a full-service agency,” and honored us with top ten status on The Agency A-List for 2024 & 2025, and as Ad Age’s Data & Insights Agency of the year for a record third year in a row. Without our incredible partnerships with our clients, spanning across the leading brands in finance, technology, entertainment, media, CPG, real estate, and many other categories, honors like this could not be possible, and also have helped us earn additional awards and recognitions over the years like: Emmys, Clios, Effies, Cannes Lions Awards, ProMax Agency of the Year, Fast Company’s World Changing Ideas, Digiday’s 2025 Best AI Platform and Digiday’s Most Innovative Media Agency, to name a few.

We couldn’t create this award-winning work without seeking out and hiring the best talent. What does it mean to be a Knowner? We are curious innovators, knowledge-hunters who are constantly challenging ourselves to do better and be better for our clients, for our team and for our world at large. Our offices around the U.S. are open and while most of our people work in a hybrid setting, we are a distributed workforce with a number of Knowners working remotely.

BUT ENOUGH ABOUT US, LET'S TALK ABOUT YOU

Known is looking for a talented and multidisciplinary hands on Art Director to join the Studios practice. The Art Director will be responsible for concepting and creating outstanding, innovative brand designs for experiential, social and digital executions primarily, as well as general brand design. Candidates with a experiential agency experience strongly preferred. This is a temp-to-perm position. Candidates based in New York City or Los Angeles are preferred. 

WHAT YOU’LL DO

• Concept and create outstanding art direction and designs for experiential, social and digital campaigns primarily
• Utilize leading AI software to develop imagery showcasing experiential and social concepts 
• Design presentations that are visually captivating and communicate concepts clearly and concisely
• Sell through campaign and activation concepts through moving mood boards and imagery selection
• Enhance our clients’ brand experience through innovative, cutting edge, multidisciplinary art direction and design executions that exceed expectations
• Leverage talent for visual design and art direction to contribute to holistic experiences that solve for business goals

• Maintain a level of creative excellence strategically and executionally
• Be an antenna for outside inspiration, bringing new thinking & ideas into the Creative department
• Work closely with Creative Director and Associate Creative Director to develop and bring concepts to life through engaging design and animation executions
• Consistently communicate with project owners regarding project status and challenges

• Provide technical input and advice on projects as required to achieve high quality


WHAT YOU HAVE DONE/WHO YOU ARE

• You have a BA in design or other related field
• You have 5-6+ years of professional experience working in art direction/design at an advertising agency or in house creative team
• You have strong working knowledge of leading AI software/platforms, i.e. Midjourney, Ideogram, etc.
• You have experience working on brand/visual/digital/social design projects; motion design skills preferred
• You have a superior design eye and a solid understanding of fundamental disciplines of design as well as design trends, specifically across brand design, type, layout, image composition, and infographic design
• You have expert proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign), Keynote., Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Suite. 
• You are able to work quickly and can remain extremely detail-oriented even while working across multiple projects/deadlines
• Strong work ethic, adaptable to ever-changing hours and demands, with ability to refocus and develop options for quick changes in projects
• Self-driven, eager to learn and goal-oriented

SOME OF OUR PERKS

• Unlimited paid time off
• 401k with company matching and no vesting period
• Generous medical plan
• Paid parental leave
• Company-wide events and retreats

ONE LAST THING TO ASK YOURSELF

All this might sound great, but you’re probably still wondering, “Would I be a good fit for Known?” or “Would Known be a good fit for me?” Our culture is propped up by four values that we aspire to every day: We are one team. We see the good. We never stop learning. There’s always a better way. At Known we are setting out to build something more than just a company. We are building a legacy filled with exceptionally talented people with a kaleidoscope of backgrounds, experiences, and origin stories who feel encouraged and empowered to bring their whole selves to work, and to partner with us in molding and shaping our culture through our values.

Known is an equal opportunity employer and does not discriminate against employees or qualified job applicants on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or locally protected class.

This is a temp-to-perm position with a base rate of $70hr. This is posted in compliance with state and municipal Pay Transparency laws. 

#LI-RR1

WE HAVE CREATED A WORLD WHERE ART AND SCIENCE ARE BEST FRIENDS

Known is a modern marketing company engineered for the unprecedented opportunities and challenges facing marketers today. We are about 200+ people strong, pairing PhD data scientists with award-winning creatives, strategists, engineers and expert research teams to produce some of the most innovative and cutting-edge creative work in culture. We believe that when creative truly collaborates with science, strategy, and technology, amazing things can happen. 

Ad Age touted that “Known may be the ultimate example of a full-service agency,” and honored us with two prestigious recognitions this year: #3 on The A-List as one of the top agencies in the world, and Ad Age’s Data & Insights Agency of the year for the second year in a row. Without our incredible partnerships with our clients, spanning across the leading brands in finance, technology, entertainment, media, CPG, real estate, and many other categories, honors like this could not be possible, and also have helped us earn additional awards and recognitions over the years like: Emmys, Clios Entertainment and Sports Awards, Effies, Cannes Lions Awards, ProMax Agency of the Year, and Digiday’s Most Innovative Media Agency to name a few.

SKEPTIC™, Known’s proprietary AI analytics and optimization platform, powers our full service agency and has received industry-wide recognition for innovation in marketing technology and analytics. In 2025, SKEPTIC was recognized by Fast Company as one of the Next Big Things in Tech. Additionally, Digiday recognized SKEPTIC as Best Marketing Analytics Platform (2023) and the Best AI Platform (2025). Together, these honors underscore SKEPTIC’s evolution into an award-winning platform now being licensed to enterprise marketers.

We couldn’t create this award-winning work without seeking out and hiring the best talent. What does it mean to be a Knowner? We are curious innovators, knowledge-hunters who are constantly challenging ourselves to do better and be better for our clients, for our team and for our world at large. Our offices around the U.S. are open and while most of our people work in a hybrid setting, we are a distributed workforce with a number of Knowners working remotely.

BUT ENOUGH ABOUT US, LET'S TALK ABOUT YOU

About the role

We're looking for a driven and user-centric Senior Product Manager to join our growing product team. You'll own the roadmap for our internal tools and platforms, including our flagship product Skeptic, with potential to be in a client-facing role. Working closely with engineering, design, and business stakeholders, you'll ship solutions that make our people more productive and our operations more efficient. This is a high-impact role with significant ownership from day one.

WHAT YOU’LL DO

• Define and prioritize the roadmap for Skeptic internal tools and platforms, balancing business needs, user feedback, and technical feasibility
• Listen to stakeholders' requests, identify the underlying problem to be solved, and deliver a solution that addresses what is needed. 
• Write clear product requirements, user stories, and specs that translate business needs into buildable solutions
• Work closely with engineering and design to deliver reliable, scalable internal software on time
• Analyze usage data and gather qualitative feedback from internal users to continuously improve products
• Communicate roadmap progress and product decisions clearly to stakeholders and leadership
• Fully own and manage the backlog, including grooming, prioritization, and sequencing
• Understanding of the technical architecture of complex and highly scalable web applications and/or data products.
• Utilize project management skills, including precise and effective communications, and manage multiple competing priorities simultaneously in a fast-paced environment.
• Make visible project timelines and risks. Drive product launches by ensuring the delivery of inputs from stakeholders

WHO YOU ARE AND WHAT YOU HAVE

• 4+ year of progressive product management experience, ideally with internal tools, enterprise software, or SaaS products
• Experience working with internal stakeholders - you know how to gather requirements from busy, non-technical teams
• Strong written and verbal communication skills - you can align stakeholders and write a crisp spec
• Collaborative mindset with the ability to influence without authority across multiple internal teams
• Excellent servant-leadership skills with a willingness to roll up your sleeves to get the job done. 
• Understanding of the technical architecture of complex and highly scalable web applications and/or data products
• Utilize project management skills, including precise and effective communications, and manage multiple competing priorities simultaneously in a fast-paced environment.
• Experience working in an agile/scrum environment

NICE TO HAVE

• Technical background or ability to engage meaningfully with engineers
• Familiarity with design tools (e.g., Figma) and project management tools (e.g., Jira)
• Experience with media agency systems and processes
• Experience working at an early-stage or high-growth startup
• Product-centered certifications or coursework 

SOME OF OUR PERKS

• Unlimited paid time off
• 401k with company matching and no vesting period
• Annual bonuses
• Generous medical plan
• Paid parental leave

ONE LAST THING TO ASK YOURSELF

All this might sound great, but you’re probably still wondering, “Would I be a good fit for Known?” or “Would Known be a good fit for me?” Our culture is propped up by four values that we aspire to every day: We are one team. We see the good. We never stop learning. There’s always a better way. At Known we are setting out to build something more than just a company. We are building a legacy filled with exceptionally talented people with a kaleidoscope of backgrounds, experiences, and origin stories who feel encouraged and empowered to bring their whole selves to work, and to partner with us in molding and shaping our culture through our values.

Known is an equal opportunity employer and does not discriminate against employees or qualified job applicants on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or locally protected class.

The base salary for this position is $135K-$145K.

This range is posted in compliance with state and municipal Pay Transparency laws. In addition to base compensation, this role is eligible to receive additional Known benefits.

#LI-RR1

WE HAVE CREATED A WORLD WHERE ART AND SCIENCE ARE BEST FRIENDS

Known is a modern marketing company engineered for the unprecedented opportunities and challenges facing marketers today. We are about 250+ people strong, pairing PhD data scientists with award-winning creatives, strategists, engineers and expert research teams to produce some of the most innovative and cutting-edge creative work in culture. We believe that when creative truly collaborates with science, strategy, and technology, amazing things can happen. 

Ad Age touted that “Known may be the ultimate example of a full-service agency,” and honored us with top ten status on The Agency A-List for 2024 & 2025, and as Ad Age’s Data & Insights Agency of the year for a record third year in a row. Without our incredible partnerships with our clients, spanning across the leading brands in finance, technology, entertainment, media, CPG, real estate, and many other categories, honors like this could not be possible, and also have helped us earn additional awards and recognitions over the years like: Emmys, Clios, Effies, Cannes Lions Awards, ProMax Agency of the Year, Fast Company’s World Changing Ideas, Digiday’s 2025 Best AI Platform and Digiday’s Most Innovative Media Agency, to name a few.

We couldn’t create this award-winning work without seeking out and hiring the best talent. What does it mean to be a Knowner? We are curious innovators, knowledge-hunters who are constantly challenging ourselves to do better and be better for our clients, for our team and for our world at large. Our offices around the U.S. are open and while most of our people work in a hybrid setting, we are a distributed workforce with a number of Knowners working remotely.

BUT ENOUGH ABOUT US, LET'S TALK ABOUT YOU

About the role:

At Known, our Media Science team blends advanced analytics, machine learning, and statistical modeling to plan and optimize media investments. We translate client goals into measurable outcomes and activate campaigns across all channels to deliver real business results.

Within this team, the Ad Operations group ensures campaigns are executed with precision, driving measurement accuracy, process efficiency, and technical excellence.

As Manager, Ad Operations, you’ll bring deep technical expertise and strategic thinking to the end-to-end execution of multi-platform campaigns. You’ll collaborate closely with media, creative, and analytics teams to ensure flawless delivery, while continuously improving workflows and helping shape the future of our ad ops practice.

WHAT YOU’LL DO

Strategic & Technical Execution

• Oversee and contribute to the full lifecycle of digital campaign execution, including pre-launch consultation (tagging strategy, measurement planning, attribution setup), in-flight troubleshooting, and post-launch analysis.
• Ensure the accurate implementation of ad tags and pixels across platforms, aligning with technical specifications and campaign objectives.
• Collaborate with internal media, creative, and analytics teams, as well as external partners, to ensure technical precision and flawless execution.
• Lead QA efforts and troubleshooting processes to uphold campaign integrity and performance.

Operational Excellence

• Monitor and continuously improve operational workflows, with a focus on increasing efficiency, accuracy, and scalability.
• Own and maintain key operational tools such as the Creative Rotation Sheet (CRS), ensuring accurate and timely updates.
• Develop and document best practices for tagging, trafficking, and tracking implementation across platforms and clients.

Team Collaboration & Mentorship

• Serve as a go-to resource for junior Ad Ops team members, offering guidance, peer review, and informal mentorship to strengthen team capabilities.
• Collaborate closely with cross-functional teams to align on campaign execution requirements and resolve technical challenges efficiently.
• Foster a culture of collaboration, accountability, and operational excellence across the Media Science and media teams.

Thought Leadership & Innovation

• Stay current on developments in ad tech, privacy regulations (e.g., cookie deprecation), platform capabilities, and industry standards.
• Conduct research and analysis on emerging technologies or policy changes and provide strategic recommendations for internal practices and client impact.
• Contribute to the development and refinement of operational strategies to meet evolving client and market needs.

WHO YOU ARE AND WHAT YOU HAVE

• 3+ years of hands-on experience in digital ad operations within a media agency or ad-tech environment.
• Deep expertise in ad trafficking, tagging, pixeling, and troubleshooting in an executional workflow.
• Strong understanding of the ad-tech ecosystem, including data privacy trends and measurement strategies.
• Proven ability to work independently, manage multiple projects simultaneously, and meet deadlines with minimal supervision.
• High attention to detail and a strong commitment to QA and operational precision.
• Strong communicator who thrives in collaborative, cross-functional team environments.
• Positive, solutions-oriented mindset with a focus on creating a smooth and constructive experience for internal teams and external partners.
• Comfortable working through ambiguity and bringing structure to evolving or undefined processes with composure, adaptability, and a strong sense of ownership

Technical Skills (Required)

• Proficiency in Campaign Manager 360 (formerly Google Campaign Manager) for ad server tagging and trafficking.
• Proficiency with tracking/measurement tools, especially Google Tag Manager (GTM); familiarity with Adobe, Tealium, Oracle, Segment is a plus.
• Working knowledge of tracking and tag implementation across major social platforms (Meta, YouTube, LinkedIn, TikTok, X, Snapchat, etc.).
• Experience with HTML, JavaScript, and other web technologies for tag and pixel implementation.
• Strong skills in Excel for campaign data management and troubleshooting.
• App tracking experience is a strong plus.

SOME OF OUR PERKS

• Unlimited paid time off
• 401k with company matching and no vesting period
• Annual bonuses
• Generous medical plan
• Paid parental leave

ONE LAST THING TO ASK YOURSELF

All this might sound great, but you’re probably still wondering, “Would I be a good fit for Known?” or “Would Known be a good fit for me?” Our culture is propped up by four values that we aspire to every day: We are one team. We see the good. We never stop learning. There’s always a better way. At Known we are setting out to build something more than just a company. We are building a legacy filled with exceptionally talented people with a kaleidoscope of backgrounds, experiences, and origin stories who feel encouraged and empowered to bring their whole selves to work, and to partner with us in molding and shaping our culture through our values.

Known is an equal opportunity employer and does not discriminate against employees or qualified job applicants on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or locally protected class.

The base salary for this position is $90K-$105K.

            This range is posted in compliance with state and municipal Pay Transparency laws. In addition to base compensation, this role is eligible to receive additional Known benefits.

#LI-RR1 

WE HAVE CREATED A WORLD WHERE ART AND SCIENCE ARE BEST FRIENDS

Known is a modern marketing company engineered for the unprecedented opportunities and challenges facing marketers today. We are about 250+ people strong, pairing PhD data scientists with award-winning creatives, strategists, engineers and expert research teams to produce some of the most innovative and cutting-edge creative work in culture. We believe that when creative truly collaborates with science, strategy, and technology, amazing things can happen. 

Ad Age touted that “Known may be the ultimate example of a full-service agency,” and honored us with top ten status on The Agency A-List for 2024 & 2025, and as Ad Age’s Data & Insights Agency of the year for a record third year in a row. Without our incredible partnerships with our clients, spanning across the leading brands in finance, technology, entertainment, media, CPG, real estate, and many other categories, honors like this could not be possible, and also have helped us earn additional awards and recognitions over the years like: Emmys, Clios, Effies, Cannes Lions Awards, ProMax Agency of the Year, Fast Company’s World Changing Ideas, Digiday’s 2025 Best AI Platform and Digiday’s Most Innovative Media Agency, to name a few.

We couldn’t create this award-winning work without seeking out and hiring the best talent. What does it mean to be a Knowner? We are curious innovators, knowledge-hunters who are constantly challenging ourselves to do better and be better for our clients, for our team and for our world at large. Our offices around the U.S. are open and while most of our people work in a hybrid setting, we are a distributed workforce with a number of Knowners working remotely.

BUT ENOUGH ABOUT US, LET'S TALK ABOUT YOU

About the role:

Known’s Channel Data Science team is a group of data scientists embedded in our media buying practice to translate the domain knowledge we gain from running media for our clients to smart tools that push the limits of advanced advertising. Our work includes predictive modeling/optimization, building workflow automation apps, and the pioneering application of Generative AI for novel marketing solutions – all in the service of making our work less repetitive and manual, more optimized, and seeking better outcomes for our media activation and media consulting clients. 

We are seeking a Data Scientist who can understand the core business objectives of our internal teams and our clients, and ideate, design, and develop innovative tools leveraging text-based Large Language Models (LLMs) and other Generative AI techniques. While experience in media is a plus, a passion for applying cutting-edge AI to marketing challenges is crucial.

A significant focus of this role will be to champion and implement Generative AI initiatives. In this role more generally, you will work with, and guide (for senior levels), other data scientists on a variety of projects, interface with our other teams at Known, and drive forward some of our most difficult and innovative data science projects, particularly those harnessing the power of LLMs.

WHAT YOU’LL DO

• Explore, develop, and deploy Generative AI (specifically LLM-based) tools for marketing applications, such as content ideation/generation, audience persona creation, automated reporting with natural language summaries, campaign strategy assistance, and enhanced customer insights
• Develop new techniques (e.g., traditional ML models, optimization algorithms, LLM fine-tuning, prompt engineering strategies, and automation) to improve Known IP and create tools for Known's clients
• Work with other data scientists and engineers to productionalize new tools, including GenAI-powered applications
• Stay current with advancements in Data Science and AI and identify opportunities for their application in the marketing domain

WHO YOU ARE AND WHAT YOU HAVE

• A Bachelors, Masters or PhD from a well-regarded college or university. STEM degrees (e.g., Statistics, Economics, Data Science, Mathematics, Computer Science) are preferred
• Hands-on experience doing quantitative analysis, statistical modeling, optimization and/or machine learning
• Proven experience in developing and deploying solutions using Generative AI, particularly text-based Large Language Models (e.g., experience with APIs like OpenAI's, or open-source models)
• Experience utilizing Python and SQL
• Experience building data science software or analytical workflows
• Experience in advertising or advertising technology is a strong plus, especially if combined with GenAI application in this domain
• 2+ years (with Masters/PhD) or 3+ years (with Bachelors) of relevant experience
• 1+ years of experience building data science software, ideally including applications leveraging AI/ML models
• Academic projects, internships, or personal projects demonstrating application of modeling techniques preferred

Skills, abilities, and knowledge

• Superb communication and presentation skills
• An ability to translate business challenges into quantitative problems, and solve them by whatever means necessary, which may not always be strict machine learning
• Strong understanding of LLM capabilities, limitations, ethical considerations, and the evolving landscape of Generative AI technologies
• Proven ownership of projects taken to completion
• A commitment to managing the quality & accuracy of analytics, ensuring high standards with your and others’ work
• Experience working on a tech team, with experience in cloud technologies, version control, etc
• Experience in advertising or advertising technology is a plus

Competencies

• Ability to prioritize time, work and effort while multitasking on multiple projects
• Desire to mentor and teach others
• Collaborative attitude
• Self motivated and exhibits initiative
• Willing & able to learn quickly
• Abundant intellectual curiosity and integrity

SOME OF OUR PERKS

• Unlimited paid time off
• 401k with company matching and no vesting period
• Annual bonuses
• Generous medical plan
• Paid parental leave

ONE LAST THING TO ASK YOURSELF

All this might sound great, but you’re probably still wondering, “Would I be a good fit for Known?” or “Would Known be a good fit for me?” Our culture is propped up by four values that we aspire to every day: We are one team. We see the good. We never stop learning. There’s always a better way. At Known we are setting out to build something more than just a company. We are building a legacy filled with exceptionally talented people with a kaleidoscope of backgrounds, experiences, and origin stories who feel encouraged and empowered to bring their whole selves to work, and to partner with us in molding and shaping our culture through our values.

Known is an equal opportunity employer and does not discriminate against employees or qualified job applicants on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or locally protected class.

The base salary for this position is:

Data Scientist: $110K - $130K 

This range is posted in compliance with state and municipal Pay Transparency laws. In addition to base compensation, this role is eligible to receive additional Known benefits.

#LI-RR1

WE HAVE CREATED A WORLD WHERE ART AND SCIENCE ARE BEST FRIENDS

Known is a modern marketing company engineered for the unprecedented opportunities and challenges facing marketers today. We are about 200+ people strong, pairing PhD data scientists with award-winning creatives, strategists, engineers and expert research teams to produce some of the most innovative and cutting-edge creative work in culture. We believe that when creative truly collaborates with science, strategy, and technology, amazing things can happen. 

Ad Age touted that “Known may be the ultimate example of a full-service agency,” and honored us with two prestigious recognitions this year: #3 on The A-List as one of the top agencies in the world, and Ad Age’s Data & Insights Agency of the year for the second year in a row. Without our incredible partnerships with our clients, spanning across the leading brands in finance, technology, entertainment, media, CPG, real estate, and many other categories, honors like this could not be possible, and also have helped us earn additional awards and recognitions over the years like: Emmys, Clios Entertainment and Sports Awards, Effies, Cannes Lions Awards, ProMax Agency of the Year, and Digiday’s Most Innovative Media Agency to name a few. 

SKEPTIC™, Known’s proprietary AI analytics and optimization platform, powers our full service agency and has received industry-wide recognition for innovation in marketing technology and analytics. In 2025, SKEPTIC was recognized by Fast Company as one of the Next Big Things in Tech. Additionally, Digiday recognized SKEPTIC as Best Marketing Analytics Platform (2023) and the Best AI Platform (2025). Together, these honors underscore SKEPTIC’s evolution into an award-winning platform now being licensed to enterprise marketers.

We couldn’t create this award-winning work without seeking out and hiring the best talent. What does it mean to be a Knowner? We are curious innovators, knowledge-hunters who are constantly challenging ourselves to do better and be better for our clients, for our team and for our world at large. Our offices around the U.S. are open and while most of our people work in a hybrid setting, we are a distributed workforce with a number of Knowners working remotely.

BUT ENOUGH ABOUT US, LET'S TALK ABOUT YOU

About the role:

Known’s Media Science team uses advanced analytics, machine learning, statistics, and algorithms to plan and optimize advertising dollars. We partner with our clients to translate their business goals into meaningful metrics, and buy media across all channels to drive those target outcomes.  

As our Director of Data & Media Science, you will ensure that our media campaigns are field by data and at the cutting edge of what is possible in the industry.  You’ll work hand-in-hand with Known’s media strategists and directly with clients to elevate their media performance and drive real business value. You will work with other data scientists to develop campaign measurement strategies, build experimentation plans, and collaborate with media planners and channel teams to ensure allocations are built scientifically. At the Director level, you’ll also supervise other data scientists on the account in measuring impact, optimizing campaigns, and surfacing insights that go beyond media metrics to incorporate first party data and drive business strategy. You will also work closely with our development team to help productionalize deeper and more technical approaches to common media challenges. 

WHAT YOU’LL DO

• Understand the client’s overall business objectives and translate them into a campaign and measurement strategy
• Oversee the performance of media campaigns and amaze our clients, both by meeting their targets and creating insightful narratives through bespoke reporting
• Assist with and audit media plans the team is actively working on
• Frame analyses, stories, and slides for client media plans and reports
• Serve as the key client point of contact on campaign measurement, optimization, and data infrastructure
• Assess and onboard measurement vendors in the industry
• Drive the adoption of new tools and approaches you build, both across the team and at client brands
• Manage other data scientists on the team, both directly and indirectly as a mentor
• Serve as a thought leader on data-based media planning and measurement for the broader team
• Work closely with other senior leads to develop solutions that work for the entire Media Science team 
• Communicate to clients how modern techniques (e.g., AI applications, optimization algorithms, and automation) can be used to improve business and media KPIs 
• Create best practices decks for the organization and, in some cases, for our clients
• Collaborate with our Strategy and Studios teams to ensure our scientific approaches are fully integrated through all verticals of Known

WHO YOU ARE AND WHAT YOU HAVE

• A degree from a well-regarded college or university.  STEM degrees are preferred, and we love to see a PhD 
• 5+ years of experience in data-driven marketing, preferably at an agency, consulting firm, or large in-house media activation team
• 3+ years of leadership experience in managing projects and driving them forward
• Hands-on-keyboard experience implementing technical solutions yourself is a major plus

Skills, Abilities, and Knowledge

• Robust analytical skills
• Knowledgeable about data-driven marketing
• Strong background in data science and statistics
• Understanding of the advertising and media landscape, especially as pertains to measurement vendors and ad platforms
• Strong project management skills
• Basic coding skills (Python, SQL) are a major plus

Competencies

• An ability to translate business challenges into quantitative problems
• Independent and entrepreneurial mindset 
• Strong and fast learner
• Clear communicator
• An ability to work seamlessly with other teams
• Highly collaborative nature

SOME OF OUR PERKS

• Unlimited paid time off
• 401k with company matching and no vesting period
• Annual bonuses
• Generous medical plan
• Paid parental leave

ONE LAST THING TO ASK YOURSELF

All this might sound great, but you’re probably still wondering, “Would I be a good fit for Known?” or “Would Known be a good fit for me?” Our culture is propped up by four values that we aspire to every day: We are one team. We see the good. We never stop learning. There’s always a better way. At Known we are setting out to build something more than just a company. We are building a legacy filled with exceptionally talented people with a kaleidoscope of backgrounds, experiences, and origin stories who feel encouraged and empowered to bring their whole selves to work, and to partner with us in molding and shaping our culture through our values.

Known is an equal opportunity employer and does not discriminate against employees or qualified job applicants on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or locally protected class.

The base salary for this position is $160K - $180K.

            This range is posted in compliance with state and municipal Pay Transparency laws. In addition to base compensation, this role is eligible to receive additional Known benefits.

#LI-RR1