Kapitus is seeking a strategic and execution-oriented Director of Product to lead high-impact product initiatives across the organization. This role will partner closely with executive leadership and cross-functional teams to shape product strategy, drive measurable business outcomes, and ensure disciplined execution across products and platforms.

While this is a Director-level role, it will initially operate as a senior individual contributor with end-to-end portfolio accountability. This leader must be equally comfortable defining strategy and driving execution. As the product function matures, this individual will build and lead a team of Product Owners and Business Analysts.

This role serves as a critical bridge between business priorities and technical delivery, ensuring that product investments improve revenue performance, operational efficiency, scalability, and customer experience.

What You’ll Do:

Product Strategy & Business Case Development

· Partner with the VP of Product to shape product vision, portfolio priorities, and long-term roadmap

· Develop clear business cases for new initiatives, including ROI analysis, cost considerations, risk assessment, and success metrics

· Translate company objectives into outcome-driven roadmaps grounded in measurable impact

· Ensure alignment across Product, Engineering, Sales, Operations, Legal, and Finance

· Drive prioritization decisions based on business value, effort, and strategic fit

Market Research & Opportunity Assessment

· Conduct market research, competitive analysis, and customer discovery to inform product direction

· Evaluate build vs. buy decisions through structured analysis

· Identify growth opportunities, monetization strategies, and operational efficiency improvements

· Present insights and recommendations to executive stakeholders with clarity and confidence

Vendor Evaluation, Management & Onboarding

· Identify, evaluate, and select third-party vendors or technology partners when appropriate, in accordance with vendor onboarding and compliance requirements

· Lead due diligence, contract evaluation, and implementation planning in partnership with Legal, Finance, and Technology

· Oversee vendor onboarding and integration into internal systems and workflows

· Monitor vendor performance, ROI, and ongoing value realization

Hands-On Product Ownership (Immediate Need)

· Act as Product Owner for key initiatives until additional roles are hired

· Ensure solutions are scalable, repeatable, and well-documented

· Drive initiatives from concept through launch and post-release performance measurement

Operational Foundation & Team Building

· Refine product management processes, documentation standards, and intake frameworks

· Establish and enforce scalable prioritization and governance models

· Participate in hiring and onboarding of future Product Owners and Business Analysts

· Mentor and develop team members as the organization grows

Execution & Accountability

· Ensure predictable delivery and strong cross-functional communication

· Serve as escalation point for product trade-offs and decision-making

· Define and track KPIs tied to revenue, operational efficiency, and customer impact

· Continuously refine processes to improve speed, quality, and transparency

· Scale impact through strong judgment, prioritization discipline, and process improvement before expanding team size

What We’re Looking For:

· Bachelor’s degree in Business, Information Systems, Computer Engineering, or a related field; MBA or other advanced degree preferred

· 8–12+ years of product management experience with demonstrated ownership of complex initiatives, platforms, or portfolios

· Experience in fintech, lending, financial services, or other regulated or risk-managed environments, with a strong understanding of financial systems, processes, and industry best practices

· Proven track record of delivering measurable business outcomes, including revenue growth, operational efficiency gains, or improvements in sales performance

· Ability to operate strategically while driving execution, managing both long-term product direction and day-to-day delivery outcomes

· Strong business judgment and the ability to make principled tradeoffs when balancing risk, speed, and value

· Intellectual agility and comfort operating in ambiguity within fast-moving or evolving environments

· Demonstrated ability to scale impact through sound judgment, prioritization, and operational discipline before expanding headcount

· Demonstrated ability to influence senior leaders and external partners, building alignment and trust across cross-functional stakeholders

· Excellent verbal and written communication skills, with the ability to engage effectively in executive forums and translate complex concepts for both technical and non-technical audiences

· Strong analytical and problem-solving capabilities, with a data-driven approach and attention to detail

· High accountability with a bias toward measurable outcomes, continuous improvement, and operational excellence

Preferred Skills:

· Experience in managing sales related products and processes

· Experience with Salesforce and API integrations

· Demonstrated ownership of measurable business outcomes

· Professional certifications in Product Management and/or Agile Practices

Kapitus Total Rewards Package Includes:

Competitive Base Salary Range of $157,100-$252,000 Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant’s final salary will depend on a number of factors including the applicant’s geographic location, skills, and experience.

Annual Incentive Compensation Eligibility – Up to 15% annually

The Account Executive, Renewal Sales is a key participant in the Renewals Department responsible for active account management, cross selling, and retaining merchant relations. The Account Executive, Renewal Sales will work with and support other business areas and senior management to increase account penetration, revenue growth, and customer satisfaction. 

What you will do:

• Create and drive revenue within a specified region or list of accounts
• Drive revenue and own the full cycle sales process including prospecting, negotiating contracts, and closing renewal business with customers
• Provide recommendations based on a customer’s business needs and usage patterns
• Serve as the voice of the customer and collect feedback to thoroughly qualify leads and sales opportunities, leverage business from new and established relationships, and strategize, negotiate, and close business. 
• Handle inbound customer communication and organize/escalate issues appropriately: billing, legal, security, and technical inquiries
• Collaborate and work with different members (Underwriting, Leadership, etc.) to build strategic financial plans for customers
• Educate and effectively communicate to customers the value of Cash Advance
• Develop trusted internal and customer relationships to created win-win sales relationships
• Effectively manage a pipeline working within a defined sales process
• Properly communicate the status of a deal to internal management included senior leadership with realistic timelines and hurdles to the overall success of a particular deal

What we are looking for: 

• Bachelor’s degree or equivalent combination of education and job experience preferred
• 1+ years of prior full sales cycle experience, ideally in Financial Services and/or consultative sales with demonstrable experience delivering
• You have experience (and should enjoy!) collaborating with internal sales teams
• Experience selling that can be used across multiple products. You have experience selling across different industries
• Ability to engage multiple stakeholders throughout the sales cycle including Legal, IT, Security, and Finance
• Effective in (and should enjoy!) collaborating with internal sales teams
• Experience engaging and building a presence with customers using communication tools
• Understanding of and experience with CRM programs (Salesforce preferred)
• Excellent verbal and written communication skills as well as a strong sense of accountability
• Ability to compute basic business math

Preferred Skills:

• Strong organizational skills, adaptability, and ability to work on multiple projects
• Working knowledge of Microsoft Suite, CRM, pricing, equipment, and/or gateways
• Strong interpersonal skills and professionalism
• Consultative selling experience
• Prospecting skills
• Competitive spirit
• Resourceful
• Welcoming of feedback / coaching
• Drive for hitting your metrics
• Solution selling ability
• Discovery skills
• Objection handling skills
• Planning and closing skills
• Can collaborate and influence in a team environment

Kapitus Total Rewards Package Includes:

• Competitive Base Salary Range of $55,000 + Commission. Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant’s final salary will depend on a number of factors including the applicant’s geographic location, skills, and experience.

The Capital Markets Associate III will play a key role in the development, structuring, and execution of Kapitus’ capital markets strategy, with ownership across transaction execution, investor engagement, and ongoing facility management. This role is responsible for leading key components of capital markets transactions, including securitizations, warehouse facilities, and forward flow structures, while partnering closely with internal stakeholders across FP&A, Risk, Legal, Treasury, and Financial Data. The Capital Markets Associate III will operate with a high degree of independence, contributing to deal structuring, financial modeling, and investor communications, while also helping shape capital markets strategy and supporting new product initiatives.

What you will do:

• Lead key components of the structuring and execution of capital raising activities, including securitizations, warehouse facilities, and forward flow transactions
• Develop and own advanced financial and cash flow models to evaluate funding structures, pricing, leverage, and returns
• Play an active role in structuring and negotiating financing arrangements, including terms, covenants, and deal frameworks
• Lead preparation of investor materials and participate directly in investor, bank, and rating agency discussions and diligence processes
• Generate repeatable analytics workflows and analyze collateral performance and portfolio trends to support transaction execution and inform funding strategy
• Own ongoing monitoring of existing facilities, including covenant compliance, borrowing base reporting, and performance tracking
• Partner cross functionally with FP&A, Risk, Legal, Treasury, and Data teams to support transaction execution
• Contribute to capital markets strategy, including evaluation of funding structures, investor partners, and new product initiatives. Partner with senior leadership to scale and evolve the capital markets function as portfolio volume and complexity increase.

Qualifications and Experience:

• 6+ years of experience in capital markets, structured finance, investment banking, private credit, ABS, or related roles
• Strong financial modeling and analytical capabilities with experience building and owning complex models
• Experience supporting or leading structured finance transactions
• Experience working with investors, banks, or rating agencies
• Strong understanding of capital markets and securitization concepts
• Ability to operate independently and manage multiple priorities
• Bachelor’s degree in Economics, Finance, Mathematics, or a related field required

Preferred Skills:

• Proficient in Microsoft Office, particularly Excel
• Viewed as a high integrity individual with a track record of building trust-based relationships
• Hands-on, high-energy, “roll up your sleeves” mindset
• Highly analytical, intellectually curious, and eager to learn
• Exceptional communication and interpersonal skills
• Collaborative and team-oriented
• Can work within a dynamic, fast-moving environment, while also driving toward clarity and solutions
• Self-starter with an entrepreneurial spirit.

Kapitus Total Rewards Package Includes: 

• Competitive Base Salary Range of $105,500 – $145,000  Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant's final salary will depend on a number of factors including the applicant's geographic location, skills, and experience.
• Annual Incentive Compensation Eligibility – Up to 10% annually

We are seeking an attorney with 5+ years of experience in complex litigation and bankruptcy/creditor’s rights to play an integral role in the company’s legal organization. You would be the seventh in-house lawyer reporting to the Deputy General Counsel. This position requires a detail-oriented, strategic thinker capable of navigating multifaceted legal challenges independently while providing sound legal advice to protect the company’s interests. The position is a hybrid position requiring attorney to work at least three days a week in company’s office located in New York, New York or Arlington, Virginia.

What you will do:

• Complex litigation, bankruptcy/creditor’s rights, and judgment enforcement matters arising from company functions, financing agreements, bankruptcies initiated by individuals or businesses, contract disputes, as well as other matters
• Supervise outside counsel in connection with complex litigation, judgment enforcement and/or bankruptcy/creditor’s rights matters providing regular updates to senior management
• Collaborate with outside counsel to effectively manage a large portfolio of cases, ensuring alignment with company strategy and goals and maximizing efficiencies
• Provide expert legal advice and support to internal teams on litigation, bankruptcy/creditor’s rights, and judgment enforcement matters, ensuring compliance with all relevant internal policies and procedures
• Lead and participate in negotiations, mediations, and settlement discussions, as required
• Develop and implement litigation strategies to minimize risk and costs associated with legal proceedings, and advise on potential litigation risks
• Review, draft, and revise legal documents, including pleadings, motions, briefs, other court filings, and discovery
• Assist in the management of, and compliance with, legal budgets related to litigation, judgment enforcement and bankruptcy matters
• Assist in supervising team of paralegals in connection with litigation, judgment enforcement and bankruptcy matters

What We’re Looking For: 

• JD with excellent academic and professional credentials
• Must be an active member in good standing of the NY State Bar, or able to gain admission immediately upon hire.
• Exceptional analytical, oral and written communication, negotiation and organizational skills
• Flexible, with the ability to adjust to circumstances in a growing company and assist with projects on an as needed basis
• Independent, self-starter, adept at managing multiple tasks in a fast-paced environment
• Excellent presentation and training skills
• Minimum five years’ experience in complex litigation and bankruptcy/creditor’s rights at well-established US-based or international law firm
• Judicial clerkship a plus
• Judgment enforcement experience a plus
• Demonstrated ability to manage a high volume of legal matters, including coordinating with outside counsel

Kapitus Total Rewards Package Includes: 

• Competitive Base Salary Range of $121,700 - $195,300 Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant’s final salary will depend on a number of factors including the applicant’s geographic location, skills, and experience.
• Quarterly Incentive Compensation Eligibility – based on meeting KPI's and metrics

The VP, Special Assets is an experienced and specialized position reporting to the SVP and Deputy General Counsel, and is responsible for managing a portfolio of high-risk and non-performing financings and distressed business for major accounts up to $5 million to mitigate losses and maximize recoveries. The role requires the development and implementation of sophisticated workout strategies, including debt restructurings, financing modifications, forbearance agreements, and liquidation, as well as the use of legal processes, to maximize recoveries and achieve optimal resolutions. The VP, Special Assets also supports counsel in legal actions and coordinates the recovery efforts by counsel and Kapitus.  

This senior role requires extensive commercial financing expertise including the management of portfolios of high-risk and non-performing accounts, strong analytical, communication, and negotiation skills, the ability to resolve complex major accounts while aligning recovery efforts with business goals and regulatory requirements. The VP, Special Assets will collaborate with various departments to document, manage, and mitigate potential risks.

What you will do:

• Develop and implement sophisticated workout strategies for collections, loss mitigation, and special asset management on complex and large balance accounts to optimize recovery and minimize losses.
• Lead negotiations with debtors, borrowers and guarantors to structure and implement complex workout solutions including debt restructuring, financing modifications, forbearance agreements and liquidations, as well as the procurement of additional collateral or other security, to achieve favorable resolutions of major accounts. Ensure accurate and complete documentation and filings are effectuated on complex and large balance accounts (e.g., UCC filings, mortgages, deeds of trust, and vehicle titles).
• Ensure all recovery efforts comply with legal requirements and internal policies and procedures and are documented properly in Kapitus’s system of record.
• Collaborate with, and assist, in house and outside counsel with major account litigation, bankruptcies and state law insolvency proceedings, workouts, and legal strategies and processes as needed. Coordinate all recovery efforts between counsel and Kapitus.
• Conduct comprehensive analysis and review of financial statements (balance sheets, income statements, cash flow statements), bank statements and other business and personal financial records as well as cash flow analyses to identify  risk on non performing major accounts and potential problem financings  and develop strategies to mitigate these risks and favorably resolve these accounts.
• Monitor and track the performance of troubled accounts, analyze trends, and prepare regular reports for senior management on the status of high risk accounts and recovery efforts.
• Partner with in house counsel, major accounts, risk, underwriting, operations, and senior management to monitor risk, execute workout, and develop recovery strategies.
• Implement escalation protocols for all key risks and controls to ensure escalation occurs, when necessary, in a timely manner.
• Coach, mentor, and train staff as well as other team members in recovery risk mitigation protocols and processes.
• Stay up to date on policy and procedures, as well as business and economic developments which impact the financing portfolio in general

What we’re looking for:

• Bachelor’s degree required, MBA preferred with a focus in Business, Management, Quantitative field (statistics, data engineering, finance, etc.)
• CPA or CTA (Certified Turnaround Professional) highly desirable
• 7+ years of experience in managing portfolios of high-risk and non-performing commercial financings, including developing and implementing workouts, restructurings, liquidations and other recovery methods, as well as  credit risk, and distressed asset management, with a proven track record of successfully resolving complex distressed accounts.
• 7+ years of experience negotiating complex restructurings, settlements, forbearance and workout agreements.
• 7+ years of experience in supporting counsel with major account litigation, bankruptcy and state law insolvency proceedings, workouts and legal strategies to maximize net recoveries.
• Deep understanding of commercial financing including traditional loans and revenue based financings, performance guarantees, security agreements and collateral, creditor’s rights and remedies including without limitation, credit card processor restraints, UCC demands and sales, foreclosure, and judgment enforcement.
• Knowledge and understanding of evolving regulatory environments and governance processes including bankruptcy and UCC filings.
• Proficiency in financial modeling and analysis
• Effectively utilize various tools and techniques, including financial ratios, to evaluate a borrower's financial strength and assess risk.
• Strong analytical, negotiation, and communication skills, with the ability to interact effectively with internal and external stakeholders at all levels.
• Confidentiality and integrity a must
• Attention to detail
• Excellent organization and time management
• Excellent problem-solving and reasoning skills
• Ability to deal with ambiguity and change
• Excellent verbal and written communication skills
• Strong business literacy

Kapitus Total Rewards Package Includes: 

• Competitive Base Salary Range of $130,300-$209,000 Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant’s final salary will depend on a number of factors including the applicant’s geographic location, skills, and experience.
• Quarterly Legal Bonus

We are looking for a hands-on Strategic Partnership Manager to own and grow our referral partner channel from the ground up. This role is the engine behind day-to-day partner relationships — keeping accounts healthy, optimizing the processes that drive referral volume, and overseeing the programs that make our partnership channel a competitive advantage in small business lending.

You’ll work closely with partners who refer small business clients to us for lending solutions, so a deep understanding of referral and affiliate program mechanics is a major plus. Experience in financial services — especially small business lending — is strongly preferred. If you’ve built or operated within a referral network in the lending space, you’ll feel right at home.

What you will do:

Account Management & Day-to-Day Partner Operations

• Serve as the primary point of contact for a dedicated portfolio of strategic and referral partners.
• Own the full partner lifecycle: onboarding, activation, ramp-up, and ongoing retention.
• Establish consistent engagement routines and proactive touchpoints to drive partner loyalty and production.
• Resolve partner issues quickly and decisively, positioning the company as the preferred, easiest-to-work-with lending partner.
• Maintain a pulse on each account’s health, flagging at-risk relationships early and intervening with targeted support.

Process Improvement & Program Optimization

• Continuously audit and improve the workflows, tools, and communication cadences that govern the partner channel.
• Identify friction points in the referral submission and funding pipeline and work cross-functionally to eliminate them.
• Design and refine scalable partner enablement programs: training materials, product guides, co-marketing resources, and incentive structures.
• Leverage CRM data (Salesforce) to surface insights on partner behavior and program performance, translating findings into operational improvements.

Referral Program Oversight

• Oversee the day-to-day operations of our referral and affiliate programs, ensuring partners understand the mechanics, expectations, and incentives.
• Monitor referral pipeline health — lead quality, submission consistency, conversion rates — and work with partners to close gaps.
• Collaborate with marketing and product teams to evolve program structure as market dynamics shift.
• Ensure program compliance with company policies and industry standards.

Performance Reporting

• Track and report on key partner KPIs: referral volume, activation rates, funding conversion, and portfolio growth.
• Deliver regular performance updates to the Director of Strategic Partnerships with data-driven recommendations.
• Maintain accurate, up-to-date records of all partner activity in Salesforce.

What We’re Looking For:

• 3–6 years of experience in account management, partner/channel management, or business development.
• Strong understanding of referral program mechanics — how they’re structured, what drives partner engagement, and how to optimize them.
• Demonstrated ability to manage a large portfolio of accounts simultaneously with a high degree of organization and follow-through.
• Excellent communication and relationship-building skills; comfortable engaging with partners of all sizes and sophistication levels.
• Analytical mindset: comfortable pulling and interpreting CRM and performance data to drive decisions.
• Self-starter who thrives in an individual contributor role with autonomy.
• Background in financial services, fintech, alternative lending, or banking preferred.
• Hands-on experience with referral or affiliate programs in small business lending specifically — this is a significant differentiator.
• Familiarity with affiliate/partner management platforms (e.g., Impact.com or similar).
• Working knowledge of small business lending products: term loans, lines of credit, revenue-based financing, etc.
• Experience with Salesforce or comparable CRM.

Kapitus Total Rewards Package Includes: 

• Competitive Base Salary Range of $89,700-$143,900. Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant’s final salary will depend on a number of factors including the applicant’s geographic location, skills, and experience.
• Quarterly Incentive Compensation Eligibility – based on meeting KPI's and metrics

The Manager, Customer Retention Solutions is responsible for staffing and managing the sales renewal team, delivering on individual and team performance goals, providing consistent and timely coaching to staff, while promoting a positive and inclusive environment throughout the department. The Team Lead will work with other business areas and senior management to increase account penetration, revenue growth, and customer satisfaction in a remote/hybrid environment. Candidates must be located in the tri-state area (New York, New Jersey, Connecticut) as in-office presence is required monthly.

What You Will Do:

• Monitor, assess, and address the team’s customer approach and outreach through various sales tools, and in accordance with company policies and procedures
• Manage reporting system and financial information pipeline in salesforce with management team
• Review Dashboards and generate reports within salesforce and deliver findings to team members to align performance and accountability
• Act as a player/coach to maintain both individual and team sales unit and volume goals, including offsetting monthly department goals as required
• Contact, manage, and follow up with merchants’ requests, concerns, and needs in a timely fashion
• Act as escalation contact for team and merchants, as appropriate
• Maintain, grow, and build good rapport with key decision makers with client(s)
• Review, facilitate, and expedite renewal submissions and contract funding for individual and team sales
• Inspire and create a motivating environment through coaching, mentoring, and enablement
• Provide opportunities to participate in both formal and informal developmental activities
• Collaborate with team to build short- and long-term learning plans
• Encourage open, candid exchange of ideas, and respectful challenges to status quo
• Work with senior leaders and department head, to set expectations for all team members and hold employees accountable for results
• Define objectives, identify, and evaluate trends and options
• Promptly address performance issues, working with HR as appropriate
• Lead hiring, performance management, compensation, and evaluation of team members
• Collaborate with Kapitus leadership and HR to continually refine and modify career growth and succession plans to meet changing business needs
• Other tasks and duties, as required by management

What We’re Looking For:

• Bachelor’s degree preferred or equivalent combination of education and job experience
• 3+ years of prior Sales Representative experience, ideally in Financial Services and/or consultative sales with demonstrable experience delivering
• 4+ years of people management and coaching experience
• Experience being a SME contributor for policies and procedures
• Experience driving metric and quality performance within a 30-day cycle
• Experience in performance management
• Excellent verbal, written, and interpersonal communication skills
• Excellent organization and time management skills
• Ability to deal with ambiguity and change
• Ability to perform in a high intensity environment
• Ability to compute business math
• Proficient in Microsoft Suite, CRM

Kapitus Total Rewards Package Includes: 

• Competitive Base of $75,000. Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant's final salary will depend on a number of factors including the applicant's geographic location, skills, and experience. 
• Incentive Commission Compensation Eligibility – earned monthly

The Account Executive, Renewal Sales is a key participant in the Renewals Department responsible for active account management, cross selling, and retaining merchant relations. The Account Executive, Renewal Sales will work with and support other business areas and senior management to increase account penetration, revenue growth, and customer satisfaction. 

What you will do:

• Create and drive revenue within a specified region or list of accounts
• Drive revenue and own the full cycle sales process including prospecting, negotiating contracts, and closing renewal business with customers
• Provide recommendations based on a customer’s business needs and usage patterns
• Serve as the voice of the customer and collect feedback to thoroughly qualify leads and sales opportunities, leverage business from new and established relationships, and strategize, negotiate, and close business. 
• Handle inbound customer communication and organize/escalate issues appropriately: billing, legal, security, and technical inquiries
• Collaborate and work with different members (Underwriting, Leadership, etc.) to build strategic financial plans for customers
• Educate and effectively communicate to customers the value of Cash Advance
• Develop trusted internal and customer relationships to created win-win sales relationships
• Effectively manage a pipeline working within a defined sales process
• Properly communicate the status of a deal to internal management included senior leadership with realistic timelines and hurdles to the overall success of a particular deal

What we are looking for: 

• Bachelor’s degree or equivalent combination of education and job experience preferred
• 1+ years of prior full sales cycle experience, ideally in Financial Services and/or consultative sales with demonstrable experience delivering
• You have experience (and should enjoy!) collaborating with internal sales teams
• Experience selling that can be used across multiple products. You have experience selling across different industries
• Ability to engage multiple stakeholders throughout the sales cycle including Legal, IT, Security, and Finance
• Effective in (and should enjoy!) collaborating with internal sales teams
• Experience engaging and building a presence with customers using communication tools
• Understanding of and experience with CRM programs (Salesforce preferred)
• Excellent verbal and written communication skills as well as a strong sense of accountability
• Ability to compute basic business math

Preferred Skills:

• Strong organizational skills, adaptability, and ability to work on multiple projects
• Working knowledge of Microsoft Suite, CRM, pricing, equipment, and/or gateways
• Strong interpersonal skills and professionalism
• Consultative selling experience
• Prospecting skills
• Competitive spirit
• Resourceful
• Welcoming of feedback / coaching
• Drive for hitting your metrics
• Solution selling ability
• Discovery skills
• Objection handling skills
• Planning and closing skills
• Can collaborate and influence in a team environment

Kapitus Total Rewards Package Includes:

• Competitive Base Salary Range of $55,000 + Commission. Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant’s final salary will depend on a number of factors including the applicant’s geographic location, skills, and experience.

The Account Executive, Renewal Sales is a key participant in the Renewals Department responsible for active account management, cross selling, and retaining merchant relations. The Account Executive, Renewal Sales will work with and support other business areas and senior management to increase account penetration, revenue growth, and customer satisfaction. 

What you will do:

• Create and drive revenue within a specified region or list of accounts
• Drive revenue and own the full cycle sales process including prospecting, negotiating contracts, and closing renewal business with customers
• Provide recommendations based on a customer’s business needs and usage patterns
• Serve as the voice of the customer and collect feedback to thoroughly qualify leads and sales opportunities, leverage business from new and established relationships, and strategize, negotiate, and close business. 
• Handle inbound customer communication and organize/escalate issues appropriately: billing, legal, security, and technical inquiries
• Collaborate and work with different members (Underwriting, Leadership, etc.) to build strategic financial plans for customers
• Educate and effectively communicate to customers the value of Cash Advance
• Develop trusted internal and customer relationships to created win-win sales relationships
• Effectively manage a pipeline working within a defined sales process
• Properly communicate the status of a deal to internal management included senior leadership with realistic timelines and hurdles to the overall success of a particular deal

What we are looking for: 

• Bachelor’s degree or equivalent combination of education and job experience preferred
• 1+ years of prior full sales cycle experience, ideally in Financial Services and/or consultative sales with demonstrable experience delivering
• You have experience (and should enjoy!) collaborating with internal sales teams
• Experience selling that can be used across multiple products. You have experience selling across different industries
• Ability to engage multiple stakeholders throughout the sales cycle including Legal, IT, Security, and Finance
• Effective in (and should enjoy!) collaborating with internal sales teams
• Experience engaging and building a presence with customers using communication tools
• Understanding of and experience with CRM programs (Salesforce preferred)
• Excellent verbal and written communication skills as well as a strong sense of accountability
• Ability to compute basic business math

Preferred Skills:

• Strong organizational skills, adaptability, and ability to work on multiple projects
• Working knowledge of Microsoft Suite, CRM, pricing, equipment, and/or gateways
• Strong interpersonal skills and professionalism
• Consultative selling experience
• Prospecting skills
• Competitive spirit
• Resourceful
• Welcoming of feedback / coaching
• Drive for hitting your metrics
• Solution selling ability
• Discovery skills
• Objection handling skills
• Planning and closing skills
• Can collaborate and influence in a team environment

Kapitus Total Rewards Package Includes:

• Competitive Base Salary Range of $55,000 + Commission. Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant’s final salary will depend on a number of factors including the applicant’s geographic location, skills, and experience.