Connatix Native Exchange, a JWX company, is seeking a full-time Senior Solutions Engineer in New York, NY, to serve as a technical lead for enterprise customers throughout the pre-sales, onboarding, and post-sales lifecycle. Work directly with Customers, Sales, Product and Engineering to solve complex challenges, drive successful integrations, and ensure customers realize the full value of video platform solutions. Support internal operations by developing revenue operations tools including single page applications, command line utilities, browser extensions, and backend automation systems. 

Specific duties include:

• Own technical relationships with publishers and partners across the full customer lifecycle
• Drive pre-sales technical conversations, demos, and discovery sessions
• Communicate platform business value to technical and non-technical stakeholders
• Lead technical scoping, design, and implementation planning for custom integrations
• Develop and present tailored solutions for publisher integrations
• Guide and mentor junior Solutions Engineering team members
• Provide product expertise, education, and consultative guidance to publishers and internal teams
• Support RFI/RFP processes with technical requirement responses
• Monitor competitive video technology landscape and position solutions accordingly
• Translate publisher needs into Product and Engineering feedback to influence roadmap
• Build and maintain internal revenue operations tools and automation systems
• Shape and improve implementation processes

This position requires a Bachelor’s degree or equivalent in Computer Science or a related field and 5 years related (progressive, post-baccalaureate) experience. Must also have 24 months of experience with each of the following:

• Designing custom implementation strategies, creating technical documentation, and leading integration planning for large-scale publisher deployments
• Implementing and troubleshooting video player APIs, custom event handling, and browser-based video delivery systems
• Leading technical competitive assessments, and architecting proof-of-concept solutions to win enterprise client evaluations against competing video platforms;
• Building and maintaining ongoing technical partnerships with senior engineering teams and technical decision-makers to ensure successful platform adoption and long-term client success.
• Will accept experience gained concurrently. 

Salary: $135,000 - $145,000/year. Full-time, position located in New York, New York.

The Platform Engineering Team:

Platform Engineering at JWX builds the internal platforms, golden pathways, and self-service capabilities that let product engineering teams build and ship code safely and quickly. We’re a globally distributed group of engineers working across multiple countries, partnering closely with teams across the company to improve reliability, scalability, and developer productivity.

The Opportunity:

We’re looking for a strong software engineer to join Platform Engineering and help us build and maintain a code-first Internal Developer Platform. Our platform supports infrastructure used by hundreds of millions of people worldwide and delivers petabytes of content daily—so the systems you build will have real, visible impact at global scale. This is a role for someone who wants to build products for engineers: APIs, tools, automation, libraries, and workflows that make the “right way” the easiest way.

As a Platform Engineer, you will:

• Build developer platforms as products: design, implement, and maintain internal services, tools, and workflows that enable engineering teams to deliver software safely and consistently.
• Take a code-first approach to infrastructure: develop and evolve infrastructure automation and deployment systems (think: CI/CD building blocks, deployment orchestration, environment provisioning, platform APIs/CLIs).
• Build and operate cloud and Kubernetes platform capabilities with an emphasis on automation, repeatability, and guardrails
• Measure and improve reliability through instrumentation, observability, and platform-level standards.
• Partner with engineering teams to understand friction points, then turn those needs into reusable platform capabilities.
• Participate in planning, code reviews, architectural discussions, and mentorship in a collaborative, high-autonomy team.
• Join an occasional after-hours support rotation (approximately once every 7 weeks).

What we’re looking for: 

• Proven software engineering experience and proficiency in one or more of: Python, Go, Java, Rust, and/or .NET(including debugging and optimizing production code).
• Experience implementing and supporting large, internet-facing distributed systems, ideally in Kubernetes environments
• Experience operating and debugging cloud-based stacks (AWS preferred; other major clouds also relevant).
• Strong fundamentals in infrastructure-as-code and automated configuration/automation (e.g., Terraform/CloudFormation and related tooling).
• A track record of building maintainable, stable, scalable systems and treating internal tooling like real software products.
• Excellent communication skills and a collaborative mindset—able to drive technical discussions across teams.

Bonus points: 

• Experience building “platform primitives” (self-service workflows, templates, golden paths, internal portals/CLIs, policy/guardrails).
• Familiarity with networking concepts (routing, firewalls, VPNs).
• Experience with SQL/NoSQL/big data systems.
• Open-source contributions or maintaining your own projects.
• B.S. in a computer-related field.