Reports To: Head of Global Medical Operations

About This Role:

The Associate Director, Global Medical Operations provides operational oversight within Global Medical Affairs and partners closely with global and regional medical teams. This role supports the planning and execution of key medical activities, including global advisory boards, global congress activities, medical insights infrastructure, grants and giving governance, external expert engagement, digital medical solutions, and key internal medical meetings. 

This is a hands-on, execution focused role that ensures seamless coordination and high-quality delivery across Medical Operations. We’re looking for a collaborative, adaptable professional who thrives in a fast paced, emerging biotech environment—someone who can juggle priorities, pivot quickly, and build strong cross functional relationships. 

What You'll Do: 

• Lead planning and execution of Global Advisory Boards, with support from a local vendor and in collaboration with Legal/Compliance, ensuring compliant business needs assessment review, logistics coordination, cross border regulatory requirements, contracting, FMV alignment, and final insights documentation
• Partner with Global Scientific Communications to oversee end-to-end global congress logistics—including booth operations, symposia support, onsite coordination, and operational deliverables—across an annual schedule of 3–4 global congresses.
• Partner with IT to manage the global insights process and digital framework, enabling structured insights capture, analysis, dashboard reporting, and cross functional dissemination across all regions to support global strategy development. 
• Support Global Grants & Giving governance, including review workflows, due diligence documentation, and compliance alignment. 
• Provide operational support for External Expert Engagement, in collaboration with Legal/Compliance, ensuring FMV standards, compliant contracting, and tracking of local regulatory requirements. 
• Partner with IT to collaborate and operationally support digital medical initiatives, including SharePoint governance, dashboard development, process optimization, and workflow automation. 
• In conjunction with Global Medical Training, manage logistics and operations for the All Medical Summit Meetings twice annually, ensuring seamless planning, cross functional coordination, and high quality execution. 
• Partner closely with Finance, Legal/Compliance, IT, Global Scientific Communications, and regional medical teams to ensure integrated, compliant, and efficient execution of medical operations. 
• Contribute as a hands on, collaborative member of the Global Medical Operations team, fostering a culture of teamwork, transparency, and operational excellence. 

Required Skills:

• Bachelor’s degree required. 
• 8-10 years in Medical Affairs or Medical Operations; emerging biotech experience strongly preferred. 
• Demonstrated hands-on experience executing medical operations activities. 
• Strong understanding of global medical compliance, HCP engagement standards, FMV principles, and congress operations. 
• Experience collaborating extensively with Legal/Compliance, Finance, IT, Global and Scientific Communications. 
• Proven ability to multitask, adapt quickly, and operate effectively in a fastmoving, environment. 
• Excellent communication, organizational, and project management skills. 
• A collaborative, solutions-oriented working style and the ability to build strong, positive relationships across teams. 

Preferred Skills:

• Emerging biotech experience strongly preferred. 

Additional Information: 

The base compensation range for this role is: $200,000 - $240,000. Compensation is determined through an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity.

Reports To: Senior Director, Pharmacovigilance Operations 

About This Role:

As part of the pharmacovigilance operations team, you will play a key role in the day-to-day vendor oversight of our post marketing PV vendor, ensuring the highest quality information is provided in a timely manner. In partnership with the US Head of Pharmacovigilance/Local Safety Officer, ensures that appropriate pharmacovigilance (PV) systems and processes are in place for the US organization in alignment with the global and local PV strategy and requirements.

This role will be hybrid, so candidates applying must be willing and able to come to our office in Concord, MA on a weekly basis.

What You'll Do: 

• Day to day vendor oversight activities including adverse event intake case management, management of safety inbox, vendor's performance, training on relevant ITF conventions and SOPs, responding to issues from daily activities
• Ensures timely transmission of AE reports to global pharmacovigilance team
• Ensures reconciliation of post-marketing reports with relevant internal and external partners are completed in a timely manner
• Respond to vendor questions regarding products case management conventions, etc.
• Collaborate with internal stakeholders and partnered vendors to identify improvement areas
• Lead the coordination and oversight of PV Awareness training for internal staff and applicable vendors/partners, utilizing the learning management system and providing live training when required to support compliance
• Management of vendor relationship and relationship documents
• Proactively partner with legal, commercial teams and other relevant stakeholders to review and ensure appropriate PV language is incorporated into contracts with applicable vendors and third parties

Who You Are: 

Working with our fast-paced, growing team, you bring post-marketing pharmacovigilance expertise to ensure vendor oversight meets the highest standards. With a sharp eye for compliance and detail, you have the ability to manage multiple priorities, while remaining consistently focused on patient safety.

Required Skills:

• 8-10+ years of relevant and progressive experience in pharmacovigilance and/or regulatory compliance in the biotech and/or pharmaceutical industry
• Demonstrated track record of managing PV service providers, including 4+ years of relevant experience
• Strong foundation with FDA and progressive experience with international pharmacovigilance regulations

Preferred Skills:

• Bachelor’s degree in pharmacy, nursing, life sciences, or healthcare field
• PharmD or advanced degree in nursing, pharmacy, or healthcare field preferred
• Experience working with international regulating bodies, including EMA or MHRA
• Proven track record working in a high-paced, globally matrixed environment
• Demonstrated ability to initiate and lead department initiatives
• Clear and strategic communication skills to engage PV leadership, key stakeholders, and external partners to drive alignment and organizational objectives

Additional Information: 

The base compensation range for this role is: $185,000 - $220,000. Compensation is determined through an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity.

In addition to compensation, ITF offers a full and highly competitive range of benefits designed to support our employees’ and their families’ physical, financial, emotional, and social well-being, including, but not limited to:

• Medical, Dental & Vision Insurance: Nationwide coverage with flexible plan options tailored to your needs
• 401k Company Match
• 100% Paid Bonding Leave: Dedicated time to support growing families
• Disability & Life Insurance: Multiple coverage options to protect what matters most
• Professional Development: Ongoing opportunities to grow your skills and career
• Flexible Time Off Package: Recharge and refresh with generous paid time off
• Additional perks to support your well-being

Reports To: Head, Portfolio Strategy & Chief of Staff

About This Role:

The Director, Regulatory Affairs, Advertising & Promotion will be a key commercial regulatory contributor responsible for providing strategic and operational support across promotion and non-promotional communications. This role provides guidance and review of material on the Medical, Legal, Regulatory (MLR) team and ensures all materials are accurate, balanced, and aligned with regulatory requirements. As a critical partner across the organization, this leader helps advance ITF’s mission to deliver innovative and lifechanging therapies with urgency, ambition, and compassion for the rare disease communities we serve.

What You'll Do: 

• Review, approve and provide regulatory guidance on content of materials created for product promotion, corporate, and other non-promotional materials to assess for compliance with the applicable regulations, guidance documents, and internal policies/best practices
• Represent the commercial regulatory perspective at the promotional review committee (MLR) which includes cross functional partners from Marketing, Medical Affairs, and Legal/Compliance
• Lead discussions in review committees, collaborating with stakeholders from Legal, Medical, and commercial teams to reach consensus on promotional materials.
• Serve as internal lead on FDA regulations, guidance and enforcement trends governing the promotion of our products
• Assume a leadership role in updating and advising Company stakeholders on changes in regulations, policies, and enforcement which may impact the Company’s promotional activities
• Manage interaction with the Office of Prescription Drug Promotion OPDP including response to regulatory inquiries, preparation of submissions for advisory comments, and timely preparation and submission of promotional materials under cover of FDA Form 2253
• Ensure stakeholder awareness on planned and approved label updates and how they impact Promotional and Medical materials. Provide key stakeholders with guidance on implementation of ISI, and labels in a timely manner.
• Align and maintain effective and collaborative communication channels with Medical, Marketing, Regulatory, Legal, and corporate counterparts
• Provide training on FDA regulations for advertising and promotion to employees and agents of our company
• Assist on the development strategies of US labeling to ensure support for anticipated promotional messages and claims.
• Monitor and interpret enforcement trends, evolving regulations, and industry best practices.
• Optimize PRC processes, documentation, workflows, and review systems.

Who You Are: 

Required Skills:

• Bachelor’s degree in life sciences, pharmacy, regulatory affairs, or related field; advanced degree preferred
• 8-10+ years of progressive Regulatory Affairs experience within biotech and/or pharmaceuticals
• 5+ years of direct experience in prescription drug advertising and promotion review
• Experience interfacing with OPDP, including advisory comments and FDA Form 2253 submissions
• Experience reviewing a wide range of promotional materials across digital and traditional channels
• Ability to interpret clinical data and apply it appropriately in promotional contexts
• Knowledge of clinical study design and statistical analyses in the assessment of promotional claims
• Demonstrated experience developing and implementing commercial regulatory strategy and managing complex negotiations with internal and external stakeholders
• Willingness to travel to various meetings or sites, including overnight trips

Additional Information: 

The base compensation range for this role is: $215,000-$240,000 annually. Compensation is determined through an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity.

Title: Staff Accountant

Location: Hybrid

Reporting to: Senior Accounting Manager

About This Role

ITF’s Staff Accountant will work directly with the Senior Accounting Manager to manage the day-to-day accounting activities for the company. This role will include involvement in all aspects of the monthly close process, as well as process improvement, audits, and the development of standardized workflows. This role is central to maintaining the integrity of financial data and providing insights that help guide business decisions. This role will be hybrid.

What You Will Do:

• Ensure accurate and timely monthly, quarterly and year end close processes, in line with parent company deadlines. 
• Collaborate with international parent company and affiliates to support global, consolidated financial statements in accordance with Italian GAAP.
• Prepare ITF’s monthly, quarterly, and annual Financial Statements.
• Reconcile cash on a weekly basis. 
• Reconcile AR with third party logistics provider (3PL).
• Maintain prepaid expenses schedule and amortize expenses accurately over the relevant periods.
• Maintain fixed asset schedule and record monthly depreciation expense in line with company policy. 
• Reconcile inventories monthly using inputs from 3PL.
• Reconcile credit card and reimbursable expenses between expense reporting system (Concur) and ERP. 
• Collaborate with Accounting Operations team on accounts payable and procurement activity, including invoice and payment processing, to ensure monthly reconciliation between procurement system and ERP. 
• Coordinate with department heads monthly to calculate and record monthly accruals for various expenses, ensuring compliance with accounting standards and company policies.
• Assist in recording and properly documenting all intercompany activity with ITF parent company and global affiliates. 
• Support process improvement initiatives, internal control processes, and documentation of workflows. 
• Support quarter-end and year-end audit schedules for external audits.
• Provide ad hoc support for ERP implementation, including system testing. 
• Manage sensitive or confidential information with honesty and integrity.
• Assist with other accounting projects, as needed.

Who you Are: 

This individual is meticulous, takes pride in delivering accurate work and meeting deadlines, and is interested in learning and growing in a fast-paced organization. ITF’s Staff Accountant will understand the importance of adhering to reporting requirements as required by the Parent Company, as well as the financial and operational standards of the pharmaceuticals industry. Additionally, this individual is interested in learning current processes, looking for areas for improvement, and working with ITF’s finance team to maximize efficiency. Finally, this individual is a strong communicator and is eager to work cross functionally across the ITF organization, as well as with ITF’s global affiliates and partners. 

Required Skills: 

• 4+ years of accounting experience.
• Bachelor’s degree in accounting, finance, or a related field. 
• Strong attention to detail and organizational skills.
• Strong understanding of accounting principles, financial reporting, and standard accounting practices.
• Intermediate to advanced Excel skills.
• Experience with month‑end close processes.
• High degree of personal integrity and ability to work effectively in a fast-paced team environment while maintaining confidentiality.
• Excellent written and verbal communication skills.
• A positive attitude, demonstrating professionalism and flexibility needed to attain company goals.
• Quick study with the willingness to learn new systems and the eagerness to grow with the company.
• Strong interpersonal and teamwork skills. 

Preferred Skills:

• Experience in pharmaceutical or biotech industry.
• Public accounting experience.
• CPA certification or master’s degree in accounting is a plus.
• Familiarity with SAP and Concur. 

Additional Information:
The base compensation range for this role is: $87,000.00 - $100,000.00

Base salary offered is determined through an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity.

In addition to compensation, ITF offers a full and highly competitive range of benefits designed to support our employees’ and their families’ physical, financial, emotional, and social well-being, including, but not limited to:

• Medical, Dental & Vision Insurance: Nationwide coverage with flexible plan options tailored to your needs
• 401k Company Match
• 100% Paid Bonding Leave: Dedicated time to support growing families
• Disability & Life Insurance: Multiple coverage options to protect what matters most
• Professional Development: Ongoing opportunities to grow your skills and career
• Flexible Time Off Package: Recharge and refresh with generous paid time off
• Additional perks to support your well-being

Reports To: Executive Director of Analytics, Insights, Customer Operations

About This Role:

As the Director of Customer Data Management, you will play a key role in defining and executing the customer data strategy that supports all current and future therapeutic areas. You will oversee data leadership, the commercial data warehouse, master data management (MDM), and specialty pharmacy data processes.

In this role, you will build the tools, systems, and infrastructure needed for data aggregation, stewardship, and governance across all customer datasets. Your work will enable insights and reporting across both commercial and medical data domains. You will also identify business needs, define project scopes, develop data architectures, and manage vendor partnerships that support the organization’s data ecosystem.

What You'll Do: 

• Commercial Data Management
  • Lead the strategic vision for Customer Data Management, driving innovation and industry best practices across all therapeutic areas.
  • Oversee the Master Data Management (MDM) operational process to ensure high-quality, stakeholder-aligned data delivery.
  • Support integrations across CRM systems, MDM solutions, the Commercial Data Warehouse, Customer Data Platforms, and other customer and sales data sources.
  • Ensure compliance with data privacy, security standards, and internal governance policies.
  • Identify, evaluate, and acquire third-party data sources (e.g., IQVIA, Komodo Health, specialty pharmacy data) to support business decision-making.
  • Manage budgets, contractors, and vendor relationships for data acquisition and data management services.
  • Partner closely with IT to deliver and maintain technology initiatives.
  • Ensure data quality through strong business rules, quality controls, and monitoring practices.
  • Define KPIs to measure the effectiveness and business value of data management initiatives.
  • Develop SOPs and systems to support compliant data reporting, storage, and handling.
  • Co‑lead commercial data governance efforts in partnership with IT.
  • Maintain data catalogs and libraries for all relevant data sources.
  • Train internal teams on CRM and data management processes and best practices.

Who You Are: 

Required Skills:

• 10+ years in Data Strategy, Data Analytics, or Data Management, with proven strategic and operational leadership.
• 7+ years of experience in the pharmaceutical or healthcare sector with deep knowledge of external data sources (sales, claims, HCP, medical, customer datasets).
• Bachelor’s degree required, advanced degree in Data Science, Computer Science, Operations Research, or a related scientific field preferred.
• Extensive experience with the latest data technologies, including data warehouses, data lakes, cloud platforms, and analytics tools.
• Strong experience working with specialty pharmacy data (dispense, status, etc.), syndicated datasets (claims, Rx), and MDM data structures.
• Expertise in pharmaceutical MDM practices, including system integration, data stewardship, data quality, and field force enablement.
• Familiarity with databases and data warehouses (Oracle, Snowflake), CRM platforms (Veeva), and analytics/reporting tools (SQL, Tableau, Power BI).
• Excellent business acumen, communication, and interpersonal skills.
• Ability to translate complex technical concepts into clear, non-technical language.
• Experience across the product lifecycle (emerging, launch, in‑line).
• Strong presentation skills and experience engaging external stakeholders.

Additional Information: 

The base compensation range for this role is: $210,000.00-$240,000.00. Compensation is determined through an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity.