About Instead

Instead is a tax platform designed to help taxpayers and tax professionals collaborate to save money on taxes. As the first company in decades to receive IRS approvals to E-file 1040, 1041, 1120, 1120S, and 1065 — we're re-inventing a complex category. Founded in 2023, Instead combines LLMs with tax law to make tax management a continuous, proactive process rather than a dreaded annual deadline.

Instead's investors include Sarah Guo from Conviction (conviction.com), IRIS (irisglobal.com) the largest tax software provider in the UK and many of our partners and customers who believe in our mission and vision. The Instead team comprises talented leaders from leading tax, financial services and fintech companies — Gusto, Intuit, Zenefits, Thomson Reuters, Wolters Kluwer — as well as top tax & accounting firms such as PwC, BDO, RSM, and KPMG.

Instead was a 2024 Innovation Award Finalist in CPA Practice Advisor. Instead's CEO, Andrew Argue, is a CPA and has been named Top 100 Most Influential People in the Accounting Profession twice - Ones To Watch and CPA Practice Advisors 20 under 40.

About the role

We're seeking a detail-oriented Senior Staff Accountant to support our financial operations as we continue to scale our tax technology business. You'll work closely with our VP of Accounting to handle daily bookkeeping, payroll processing, and financial reporting while supporting critical processes from sales operations to year-end tax preparation. This role is essential for maintaining accurate financial records, ensuring timely reporting, and building scalable financial processes that support our growing Instead platform and global team operations.

What you'll do

• Perform and review daily bookkeeping activities and account reconciliations
• Run weekly payroll processing and provide additional support with sales commission calculation processes
• Process travel and expense (T&E) reimbursements for team members
• Monitor accounts receivable on a daily basis and follow up with past due accounts
• Assist with finance systems to ensure accurate and efficient financial reporting
• Provide operational support for processing new sales transactions
• Assist in supporting our year-end tax process with our VP of Accounting and third-party tax attorneys
• Support various ad hoc projects including research, data collection, analysis, and coordination to ensure timely project completion
• Partner with our VP of Accounting to build and refine a repeatable monthly financial close process

What you'll need

• 2+ years of bookkeeping experience required
• Bachelor's degree in Accounting or Tax preferred
• Advanced Google Suite skills (Google Sheets, Google Slides, Google Docs, Gmail, Google Calendar, etc.)
• Technical competence in bookkeeping systems and ability to build and read financial metric reports
• Strong learning abilities and tech-savvy approach to data tools that maximize operational efficiency
• Detail-oriented and highly organized with strong attention to accuracy
• High level of integrity when handling confidential information including payroll and company financials
• Ability to work independently and manage multiple priorities effectively

Nice to have

• 2+ years of experience working in a fast-paced, innovative environment
• Experience with Salesforce billing, CPQ, and Xero accounting software
• Experience supporting year-end tax processes and working with external tax professionals
• Background in technology or SaaS companies
• Experience with accounts receivable management and collections
• Knowledge of commission calculation processes and sales operations

Why join us

• Work on a cutting-edge tax tech platform that's transforming the industry
• Be part of a collaborative, mission-driven team
• Competitive compensation and benefits
• Growth opportunities in finance, accounting, and operations
• Opportunity to build scalable financial processes for a rapidly growing company
• Work with innovative technology and support meaningful business growth

Equal Opportunity Employer - M/F/D/V

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

We trust our team with sensitive information, so all candidates who receive and accept employment offers must complete a background check before joining us.

About Instead

Instead is a tax platform designed to help taxpayers and tax professionals collaborate to save money on taxes. As the first company in decades to receive IRS approvals to E-file 1040, 1041, 1120, 1120S, and 1065 — we're re-inventing a complex category. Founded in 2023, Instead combines LLMs with tax law to make tax management a continuous, proactive process rather than a dreaded annual deadline.

Instead's investors include Sarah Guo from Conviction (conviction.com), IRIS (irisglobal.com) the largest tax software provider in the UK and many of our partners and customers who believe in our mission and vision. The Instead team comprises talented leaders from leading tax, financial services and fintech companies — Gusto, Intuit, Zenefits, Thomson Reuters, Wolters Kluwer — as well as top tax & accounting firms such as PwC, BDO, RSM, and KPMG.

Instead was a 2024 Innovation Award Finalist in CPA Practice Advisor. Instead's CEO, Andrew Argue, is a CPA and has been named Top 100 Most Influential People in the Accounting Profession twice - Ones To Watch and CPA Practice Advisors 20 under 40.

About the role

At Instead, we’re unlocking millions in tax savings for businesses and individuals—and we’re looking for a creative and talented Product Designer who is eager to contribute to our mission. You’ll join forces with our Head of Design and US-based design team, product managers, and engineers to design and refine our flagship Instead platform—guiding taxpayers and tax advisors from tax strategy discovery through to filing their tax returns. As you follow and contribute to our design system to craft intuitive, user-friendly interfaces that balance user needs with engineering requirements and sprint timelines. You’ll also collaborate closely with customer support, cross-functional product teams, and our US-based design team to ensure every interaction effortlessly empowers our users navigating a complex domain.

What you'll do

• Design user-friendly interfaces for the Instead platform that guide taxpayers through complex tax-saving strategies through rapid iterations
• Showcase your designs through rapid prototyping to stakeholders and customers 
• Follow and evolve our design system, ensuring consistency across the product and simplify the design process
• Work closely with cross-functional teams (engineering, product, marketing) to create designs that are both user-friendly and technically feasible
• Coordinate with customer support and product teams to ensure designs meet user needs and customer expectations
• Regularly meet and collaborate with our US-based design team to to ideate, uphold design quality and maintain consistency
• Ensure engineering team output matches the quality and specifications of your designs
• Utilize a design toolkit to connect-the-dots across different product areas to solve design challenges

What you'll need

• 2+ years of experience in Product Design, UI, or a related visual design field
• An innovative portfolio demonstrating Product Design, UX/UI design, problem-solving, and successful project outcomes through a keen eye for detail
• An interest and exploration of AI design tools and practices
• Expert knowledge of UI design principles and techniques
• Knowledge of design systems and component libraries
• The ability and desire to keep learning, fail fast, and pivot
• Strong attention to detail and ability to defend user-centric design thinking
• Excellent communication and collaboration skills
• Proficient in Figma and knowledgeable or eager to use emerging AI design tools.

Nice to have

• Experience working with distributed global teams
• User research and testing methodologies
• Knowledgeable about front-end UI frameworks
• Experience designing for financial or tax-related products
• Familiarity with tax processes or financial services

Why join us

• Ability to work with next-gen AI in all stages of the design and software development lifecycle
• Direct design to code tooling for faster exploration
• Work on a cutting-edge tax tech platform that's transforming the industry
• Be part of a collaborative, mission-driven team
• Competitive compensation and benefits
• Opportunity to directly impact how users interact with complex tax strategies
• Work with innovative technology and contribute to meaningful user experiences

Equal Opportunity Employer - M/F/D/V

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

We trust our team with sensitive information, so all candidates who receive and accept employment offers must complete a background check before joining us.

About Instead

Instead is a tax platform designed to help taxpayers and tax professionals collaborate to save money on taxes. As the first company in decades to receive IRS approvals to E-file 1040, 1041, 1120, 1120S, and 1065 — we're re-inventing a complex category. Founded in 2023, Instead combines LLMs with tax law to make tax management a continuous, proactive process rather than a dreaded annual deadline.

Instead's investors include Sarah Guo from Conviction (conviction.com), IRIS (irisglobal.com) the largest tax software provider in the UK and many of our partners and customers who believe in our mission and vision. The Instead team comprises talented leaders from leading tax, financial services and fintech companies — Gusto, Intuit, Zenefits, Thomson Reuters, Wolters Kluwer — as well as top tax & accounting firms such as PwC, BDO, RSM, and KPMG.

Instead was a 2024 Innovation Award Finalist in CPA Practice Advisor. Instead's CEO, Andrew Argue, is a CPA and has been named Top 100 Most Influential People in the Accounting Profession twice - Ones To Watch and CPA Practice Advisors 20 under 40.

About the role

We're seeking an experienced Product Manager to facilitate and manage projects from start to finish for our Instead product teams. Instead is our innovative tax technology platform with over 100+ tax strategies that helps clients identify and implement tax savings opportunities, guiding users through eligibility determination, savings calculations, and step-by-step implementation processes. You'll work closely with engineers, designers, and other product stakeholders to drive key features and improvements, coordinating seamlessly between our US product teams and India-based designers and engineers while engaging directly with customers to understand their needs and translate them into actionable product requirements.

What you'll do

• Build and facilitate product requirements documents with key stakeholders involved in product decisions
• Run daily standups with the India team and join US standups to coordinate between global teams
• Manage sprint planning and retrospectives with India team while coordinating alongside US teams
• Review quality assurance processes, test features before launch, and monitor live production performance
• Review customer requests and bugs, prioritizing them based on impact and business value
• Track product timelines and ensure teams stay on track with committed deliverables
• Identify and escalate issues blocking teams or personnel who need additional help, training, or project reassignment
• Meet with customers to understand key needs and gather feedback alongside the support team

What you'll need

• Background in product management with hands-on experience in a product manager role
• Experience working at a company in a product management capacity
• Proven track record of working collaboratively with engineers and designers
• Strong project management and facilitation skills
• Excellent communication skills for coordinating across global teams
• Ability to prioritize competing demands and manage multiple projects simultaneously

Nice to have

• Experience working in a startup environment
• Experience with agile methodologies and sprint management tools
• Background in SaaS or technology products
• Experience coordinating between distributed global teams

Why join us

• Ability to work with cutting edge AI in all stages of the software development lifecycle
• Work on a cutting-edge tax tech platform that's transforming the industry
• Be part of a collaborative, mission-driven team
• Competitive compensation and benefits

Equal Opportunity Employer - M/F/D/V

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

We trust our team with sensitive information, so all candidates who receive and accept employment offers must complete a background check before joining us.

About Instead

Instead is a tax platform designed to help taxpayers and tax professionals collaborate to save money on taxes. As the first company in decades to receive IRS approvals to E-file 1040, 1041, 1120, 1120S, and 1065 — we're re-inventing a complex category. Founded in 2023, Instead combines LLMs with tax law to make tax management a continuous, proactive process rather than a dreaded annual deadline.

Instead's investors include Sarah Guo from Conviction (conviction.com) and many of our customers who believe in our mission and vision. The Instead team comprises talented leaders from leading tax, financial services and fintech companies — Gusto, Intuit, Zenefits, Thomson Reuters, Wolters Kluwer, Bloomberg — as well as top tax & accounting firms such as PwC, BDO, RSM, and KPMG.

Instead was a 2024 Innovation Award Finalist in CPA Practice Advisor. Instead's CEO, Andrew Argue, is a CPA and has been named Top 100 Most Influential People in the Accounting Profession twice - Ones To Watch and CPA Practice Advisors 20 under 40.

About this role

We are looking for a great executive assistant to help provide support to key leadership in the United States. An ideal candidate is passionate about research-based and operational support across a variety of tasks and initiatives. The right applicant will be highly organized and meticulous, while keeping the "big picture" in mind.

Candidates should have exceptional communication skills, a commitment to achieving a high level of accuracy and attention to detail, and a no-task-too-small approach to the work. An ideal team member will be able to work well independently but also be flexible enough to be directed at times.

What You'll Do

• Support key in office leadership on various projects/tasks
• Support key US leadership on various projects/tasks
• Liaise with internal teams, business partners, and external vendors / service providers as needed
• Handle routine inquiries and provide information to staff and vendors / service providers
• Provides assistance in engagement events and activities from preparations to actual event, and post-event actions
• Perform various administrative and support tasks, as required
• Take detailed minutes of meetings
• Support key office leadership with calendar and meeting management 

What You'll Need

• Relative working experience in the related field is required for this position.
• Very good communication skills with excellent stakeholder relationships.
• Willing to work EST hours (830am-530pm)

Equal Opportunity Employer - M/F/D/V

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

We trust our team with sensitive information, so all candidates who receive and accept employment offers must complete a background check before joining us. 

About Instead 

Instead is a tax platform designed to help taxpayers and tax professionals collaborate to save money on taxes. As the first company in decades to receive IRS approvals to E-file 1040, 1041, 1120, 1120S, and 1065 — we're re-inventing a complex category. Founded in 2023, Instead combines LLMs with tax law to make tax management a continuous, proactive process rather than a dreaded annual deadline.

Our investors include Sarah Guo from Conviction, IRIS (the largest tax software provider in the UK), and many of our partners and customers who believe in our mission and vision. Our team comes from top tax, financial services, and fintech companies — Gusto, Intuit, Zenefits, Thomson Reuters, and Wolters Kluwer — as well as leading tax and accounting firms such as PwC, BDO, RSM International, and KPMG.

Instead was a 2024 Innovation Award Finalist in CPA Practice Advisor. Our CEO, Andrew Argue, is a CPA and has been named among the Top 100 Most Influential People in the Accounting Profession twice.

About the role 

We’re looking for a Senior Tax Customer Support Lead to help clients discover tax savings through strategic planning and implementation using our platform — and to help guide and support members of our customer support team, including a small group based in India.

This role is ideal for someone who loves hands-on client work but is also ready to take on a leadership layer: helping set priorities, mentoring team members, and ensuring operational excellence. You’ll work closely with the Director of Client Success to ensure the team runs smoothly and clients have an exceptional experience.

What you'll do 

• Lead day-to-day support workflows with oversight of a small offshore support team, providing guidance, mentorship, and escalation support as needed.
• Onboard new clients, helping them navigate our innovative tax software and troubleshoot issues or escalate feature requests.
• Manage customer inquiries across chat, email, phone, Zoom, and platforms like Slack, Zendesk, and Intercom.
• Partner with Sales, Product, and Tax Strategy teams to ensure our software and client experience remain seamless and effective.
• Monitor support queue health, ticket volumes, and SLAs, helping ensure the team meets service goals.
• Assist in developing and improving internal processes, documentation, and knowledge base materials.
• Act as a point of escalation for complex client issues or sensitive cases.

What you'll need 

• 4+ years of customer support or success experience, ideally with at least 1 year in a lead, senior, or mentorship capacity.
• Strong troubleshooting, communication, and problem-solving skills.
• Comfort managing workflows and collaborating across multiple teams.
• Experience with ticketing/support platforms such as Zendesk, Intercom, or similar.
• A proactive mindset with the ability to step in, take ownership, and support others.
• Ability to work collaboratively in a fast-paced, evolving environment.

Why join us 

• Work with a cutting-edge tax technology platform that’s transforming the industry.
• Take on meaningful leadership responsibilities without stepping away from direct client impact.
• Join a collaborative, mission-driven team with opportunities for growth.
• Competitive compensation and benefits.
• Gain exposure to complex tax strategies across industries.
• Be part of a company making history as the first in decades to receive IRS e-file approvals across multiple return types.

Equal opportunity employer 

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

We trust our team with sensitive information, so all candidates who receive and accept employment offers must complete a background check before joining us.

About Instead

Instead is a tax platform designed to help taxpayers and tax professionals collaborate to save money on taxes. As the first company in decades to receive IRS approvals to E-file 1040, 1041, 1120, 1120S, and 1065 — we're re-inventing a complex category. Founded in 2023, Instead combines LLMs with tax law to make tax management a continuous, proactive process rather than a dreaded annual deadline.

Instead's investors include Sarah Guo from Conviction (conviction.com), IRIS (irisglobal.com) the largest tax software provider in the UK and many of our partners and customers who believe in our mission and vision. The Instead team comprises talented leaders from leading tax, financial services and fintech companies — Gusto, Intuit, Zenefits, Thomson Reuters, Wolters Kluwer — as well as top tax & accounting firms such as PwC, BDO, RSM, and KPMG.

Instead was a 2024 Innovation Award Finalist in CPA Practice Advisor. Instead's CEO, Andrew Argue, is a CPA and has been named Top 100 Most Influential People in the Accounting Profession twice - Ones To Watch and CPA Practice Advisors 20 under 40.

About the role

In this role, you will get the chance to build innovative AI-powered tax software alongside a dynamic team. You'll work on both our customer-facing product Instead (instead.com) and our backend internal tooling that empowers our teams to build cutting-edge features. This role is at the forefront of leveraging AI to drive innovation across our platform, working on exciting high-value features for our customers. If you're passionate about working on real production use cases utilizing LLMs and want to contribute to groundbreaking AI applications in a fast-paced environment, you'll thrive as you help us drive innovation in tax technology. 

Here is the tech you will get the chance to utilize:

• Front End: Vue, Nuxt, TypeScript, Tailwind CSS
• Back End: Go, Docker on AWS ECS/Fargate, PostgreSQL on AWS RDS
• AI: Cursor with Sonnet 3.5, Langchain, Helicone, Gemini, OpenAI's API utilizing 4o (still exploring best use cases for o1 pro) and any other piece of AI tech that we can get our hands on

What you'll do

• Ship full-stack product features end to end for our live customer platform
• Make key product improvements based on customer feedback and usage analytics
• Understand and solve critical product bugs across the full stack
• Build and integrate components for infrastructure, supporting production-level inference and advanced prompt engineering
• Create tools and internal platforms to enhance the productivity and capabilities of Instead's teams
• Additional projects as needed by the internal engineering team and US-based product teams

What you'll need

• Proficiency in full-stack development, with a strong understanding of web frameworks, backend systems, and cloud infrastructure
• Experience building backend systems and infrastructure that can support live products
• 3+ years of software development experience
• High attention to detail
• Fast learner who enjoys working in a fast-paced, innovative environment

Nice to have

• A track record of working on full-stack projects, end-to-end
• Experience with AI/ML frameworks and prompt engineering
• Experience programming using AI copilots such as Cursor, GitHub Copilot, ChatGPT, Claude, Windsurf, etc.
• Experience with the technologies in our current stack
• Experience building customer-facing products at scale

Why join us

• Ability to work with cutting edge AI in all stages of the software development lifecycle
• Work on a cutting-edge tax tech platform that's transforming the industry
• Be part of a collaborative, mission-driven team
• Competitive compensation and benefits
• Growth opportunities in product development, compliance, and technology
• Opportunity to work with cutting-edge AI technology in production environments

Equal Opportunity Employer - M/F/D/V

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

We trust our team with sensitive information, so all candidates who receive and accept employment offers must complete a background check before joining us.

About Instead

Instead is a tax platform designed to help taxpayers and tax professionals collaborate to save money on taxes. As the first company in decades to receive IRS approvals to E-file 1040, 1041, 1120, 1120S, and 1065 — we're re-inventing a complex category. Founded in 2023, Instead combines LLMs with tax law to make tax management a continuous, proactive process rather than a dreaded annual deadline.

Instead's investors include Sarah Guo from Conviction (conviction.com), IRIS (irisglobal.com) the largest tax software provider in the UK and many of our partners and customers who believe in our mission and vision. The Instead team comprises talented leaders from leading tax, financial services and fintech companies — Gusto, Intuit, Zenefits, Thomson Reuters, Wolters Kluwer — as well as top tax & accounting firms such as PwC, BDO, RSM, and KPMG.

Instead was a 2024 Innovation Award Finalist in CPA Practice Advisor. Instead's CEO, Andrew Argue, is a CPA and has been named Top 100 Most Influential People in the Accounting Profession twice - Ones To Watch and CPA Practice Advisors 20 under 40.

About the role

We're seeking an experienced Tax Manager to help clients unlock significant tax savings opportunities through strategic tax planning and implementation. In this client-facing role, you'll work year-round with individuals and businesses to identify tax strategies, guide implementation, and ensure seamless execution from planning through filing. You'll collaborate closely with our US and India team alongside our US-based tax & accounting firm partners to deliver comprehensive tax advisory services that go beyond traditional compliance work, handling both high-level strategic planning and hands-on preparation of complicated returns.

What you'll do

• Help clients identify tax savings opportunities through AI tax return analysis and utilize Instead.com to implement tax strategies throughout the full tax advisory process - from delivering tax plans, implementing tax strategies, and calculating estimated tax payments and filing tax returns
• Prepare and review federal and multi-state tax returns for 1040, 1041, 1120, 1120S, 1065 depending on your expertise, background and experience
• Support tax planning engagements, performing research and preparing memos on relevant tax issues
• Collaborate with tax managers and staff, owners of firms, and taxpayers to deliver seamless tax advisory services alongside US team and accounting firms
• Assist in tax seniors, staff, and admins while ensuring compliance with firm procedures and tax laws

What you'll need

• 3–5 years of public accounting experience with strong exposure to tax compliance
• Proficient in preparing returns for (some not all) 1040, 1041, 1120, 1120S, 1065 
• Proficient in reviewing returns for (some not all) 1040, 1041, 1120, 1120S, 1065
• Strong organizational, analytical, and communication skills
• Comfortable working both independently and collaboratively in a team environment
• Experience with client-facing interactions and relationship management
• Ability to manage multiple engagements and meet deadlines in a fast-paced environment

Nice to have

• CPA license active or pursuing
• EA (Enrolled Agent) license active or pursuing
• Experience with tax planning and advisory services beyond compliance
• Experience working with US-based accounting and tax firms
• Knowledge of multi-state tax compliance requirements
• Experience with complex tax research and memo writing

Why join us

• Work on a cutting-edge tax tech platform that's transforming the industry
• Be part of a collaborative, mission-driven team
• Competitive compensation and benefits
• Gain hands-on exposure to complex tax issues across diverse industries
• Work in a supportive environment with opportunities for mentorship and upward mobility
• Opportunity to help taxpayers find tax savings through tax advisory services, going beyond compliance
• Opportunity to build lasting client relationships and make a meaningful impact on their financial outcomes
• Working with Instead, the first product in decades to receive IRS approval to e-file 1040, 1041, 1120, 1120S, 1065.

Equal Opportunity Employer - M/F/D/V

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

We trust our team with sensitive information, so all candidates who receive and accept employment offers must complete a background check before joining us.

About Instead

Instead is a tax platform designed to help taxpayers and tax professionals collaborate to save money on taxes. As the first company in decades to receive IRS approvals to E-file 1040, 1041, 1120, 1120S, and 1065 — we're re-inventing a complex category. Founded in 2023, Instead combines LLMs with tax law to make tax management a continuous, proactive process rather than a dreaded annual deadline.

Instead's investors include Sarah Guo from Conviction (conviction.com), IRIS (irisglobal.com) the largest tax software provider in the UK and many of our partners and customers who believe in our mission and vision. The Instead team comprises talented leaders from leading tax, financial services and fintech companies — Gusto, Intuit, Zenefits, Thomson Reuters, Wolters Kluwer — as well as top tax & accounting firms such as PwC, BDO, RSM, and KPMG.

Instead was a 2024 Innovation Award Finalist in CPA Practice Advisor. Instead's CEO, Andrew Argue, is a CPA and has been named Top 100 Most Influential People in the Accounting Profession twice - Ones To Watch and CPA Practice Advisors 20 under 40.

About the role

We are seeking an experienced Webflow Developer to help create and maintain modern, responsive web applications that deliver outstanding user experiences. In this role, you will transform design concepts into interactive, accessible digital interfaces using leading technologies such as JavaScript and the React ecosystem, applying advanced performance optimization techniques. You will collaborate closely with design, backend, branding, and marketing teams—including regular partnership with our Branding —to develop scalable, maintainable frontend solutions that support user engagement and contribute to business growth. Hands-on development within Webflow will be a central focus, and experience as a Webflow architect is highly valued.

What you'll do

• Build and maintain interactive sites directly in Webflow, utilizing advanced features such as dynamic collections, localization, and component-driven structures.
• Develop responsive, branded web interfaces using HTML5, CSS3 (Grid, Flexbox), modern JavaScript (ES6+), and frameworks like React.js, Vue.js, Next.js, or Angular when needed.
• Translate designs into engaging, accessible user experiences, collaborating closely with designers using tools like Figma, Adobe XD, or Sketch.
• Optimize sites for performance, SEO, and accessibility (code splitting, lazy loading, WebP, WCAG/ADA standards).
• Integrate marketing tools and CMS platforms—Webflow CMS, Pardot, Salesforce —to support content and campaign goals.
• Automate and personalize workflows using Zapier, Make (Integromat), or Webflow’s in-built automations.
• Work hand-in-hand with the Branding and marketing team to ensure cohesive brand messaging, unified visual identity, and alignment with campaign objectives across all digital touchpoints.
• Participate in cross-functional meetings and brainstorming sessions with marketing, branding, and content stakeholders to shape, refine, and implement new digital initiatives.

What you'll need

•  5+ years web development experience with proven Webflow expertise: dynamic sites, CMS collections, localization, performance/SEO optimization
• Strong technical foundation in HTML5, CSS3, JavaScript (ES6+), and modern JS frameworks
• Design-to-code proficiency translating Figma/Adobe XD/Sketch into accessible, interactive web experiences
• Cross-platform expertise in responsive design, browser compatibility, and WCAG/ADA accessibility
• Integration skills with workflows, CMS platforms, and marketing analytics tools
• Collaborative mindset with excellent communication across teams, especially with Branding and marketing leads
• Quality-focused approach prioritizing web performance, accessibility, data-driven decisions, and attention to detail
• Adaptable problem-solver who learns new technologies, meets deadlines, and resolves technical issues effectively

Nice to have

• Advanced Webflow skills with component best practices, Client-First naming, and architect-level workflows
• Marketing tool proficiency including SEO platforms (SEMrush, Ahrefs), automation (Zapier), and paid media integration
• AI and design tools experience with ChatGPT, Midjourney, Webflow AI, and Figma collaboration
• Technical versatility in PHP, MySQL, CMS platforms, and data privacy compliance (GDPR, CCPA)
• Cross-functional experience on marketing-driven digital teams and branding projects
• A Bachelor’s degree in Computer Science, Web Development, or a related field, and relevant certifications or bootcamps, are a plus. 

Why join us

•  Work on a cutting-edge tax tech platform that’s transforming the industry.
•  Be part of a collaborative, mission-driven team.
•  Competitive compensation and benefits.

Equal Opportunity Employer - M/F/D/V

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

We trust our team with sensitive information, so all candidates who receive and accept employment offers must complete a background check before joining us

About Instead

Instead is a tax platform designed to help taxpayers and tax professionals collaborate to save money on taxes. As the first company in decades to receive IRS approvals to E-file 1040, 1041, 1120, 1120S, and 1065 — we're re-inventing a complex category. Founded in 2023, Instead combines LLMs with tax law to make tax management a continuous, proactive process rather than a dreaded annual deadline.

Instead's investors include Sarah Guo from Conviction (conviction.com), IRIS (irisglobal.com) the largest tax software provider in the UK and many of our partners and customers who believe in our mission and vision. The Instead team comprises talented leaders from leading tax, financial services and fintech companies — Gusto, Intuit, Zenefits, Thomson Reuters, Wolters Kluwer — as well as top tax & accounting firms such as PwC, BDO, RSM, and KPMG.

Instead was a 2024 Innovation Award Finalist in CPA Practice Advisor. Instead's CEO, Andrew Argue, is a CPA and has been named Top 100 Most Influential People in the Accounting Profession twice - Ones To Watch and CPA Practice Advisors 20 under 40.

About the role

As our Marketing Content Writer & Editor, you will be responsible for generating, reviewing, and refining content using AI agents to support marketing websites and campaigns. You will ensure the quality, accuracy, and effectiveness of high-volume content production while maintaining consistency with brand standards.

This role is perfect for someone who thrives in a high-production environment, has strong editorial skills, and is comfortable working with AI-generated content to refine messaging and structure.

What you'll do

• Utilize AI tools to generate and develop marketing content for websites, email campaigns, blogs, and other digital assets.
• Review, edit, and refine AI-generated content for clarity, grammar, structure, tone of voice and alignment with marketing goals.
• Ensure proper content hierarchy and formatting for readability and engagement.
• Collaborate with the Marketing and Marketing Operations teams to ensure content is created on time and aligns with campaign objectives.
• Maintain brand consistency across all content types and platforms.
• Manage high-volume content production efficiently while maintaining accuracy.
• Optimize content using SEO AI tools to improve search visibility, keyword optimization, and overall readability.

What you'll need

• 5-7 years of experience in content writing, editing, or digital content management.
• Strong command of English/American writing, grammar, punctuation, and content structuring such as APA, MLA and CMS. 
• Experience working with AI-generated content and the ability to refine outputs for better readability and engagement.
• Ability to manage multiple content pieces in a fast-paced, high-production environment.
• Strong organizational skills, attention to detail, and ability to meet deadlines.
• Successful candidate will possess at least a Bachelor's/College degree in one of these concentrations:  English Literature, Professional Writing, Creative Writing, Marketing, Communications, or similar. 
• Applicants must be willing to work in our Hyderabad office.

Nice to have

• SEO optimization experiences a PLUS, but it is not required. 

Why join us

• Work on a cutting-edge tax tech platform that's transforming the industry
• Be part of a collaborative, mission-driven team
• Competitive compensation and benefits
• Growth opportunities in technology development and Salesforce architecture
• Opportunity to build and scale critical billing and customer management systems
• Work with innovative technology and support rapid business growth

Equal Opportunity Employer - M/F/D/V

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

We trust our team with sensitive information, so all candidates who receive and accept employment offers must complete a background check before joining us.