Instacart
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We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
This role offers the exciting opportunity to leverage your technical expertise and leadership skills to drive programs in the Ads & Data Organization that enhance our products, applications, platforms, and ultimately, the experiences of millions of customers, shoppers, and partners. As a Senior Technical Program Manager at Instacart focussing on Ads, you will be at the forefront of our mission to transform the grocery industry by delivering on Instacart's most complex and impactful efforts. You will fully own programs, working closely with cross-functional teams in Engineering, Product Management, Data Science, Design, Business Development and others to define requirements, manage execution, mitigate risks, and deliver on time with high quality outcomes. We are looking for driven individuals who have direct experience working on Ads, ability to thrive in a fast-paced engineering environment, are passionate about quality and improving team performance, and feel comfortable making decisions on scope and technical trade-offs as well as building executive-level narratives. You are able to operate independently and work proactively with various teams across the organization.
The Technical Program Management team is an integral part of the Instacart Engineering organization. We bring teams together to tackle big problems and lead Instacart's products, platform, and operational excellence forward. Our work and its impact span the multi-sided marketplace, from connecting customers with coupons and deals for their favorite brands, unlocking new ways to shop for and deliver groceries, to evolving our ML/AI and data infrastructure at Instacart and capitalizing on the Gen AI innovations, and more. We are trusted to deliver on Instacart's strategy at scale, unravel dependencies, and promote the strong collaboration and communication that enables teams across the company to achieve more together.
About the Job
- Lead the planning and high quality technical execution of large sized engineering programs in the Ads domain with high degree of ambiguity, complexity, and visibility demonstrating a strong sense of urgency, efficiency, and ownership.
- Work closely with Software Engineers, Product Managers, Product Designers, Data Scientists and other cross-functional partners to set project objectives and metric-based success criteria. Drive definition of project requirements and execution plans, and manage an overall program's progress and outcome.
- Own clear and effective communication with stakeholders, ensuring alignment on and awareness of priorities, risks, and changes.
- Foster a culture of teamwork and shared goals, creating a collaborative team environment and driving the right level of process to ensure efficiency and high quality delivery within the program team.
- Contribute broadly to Instacart's success by suggesting and driving organization-wide initiatives.
About You
Minimum Qualifications
- 7+ years of work experience post-graduation in a technology field, preferably as a technical program or project manager, product manager, software engineer (technical domain), or related technical discipline.
- Demonstrated ability to create functional specs, set program structure and influence program strategy. Previous experience in managing complex multi-org programs end-to-end, from definition to launch, throughout a software development lifecycle.
- A strong communicator with the ability to distill multiple streams of information, convey priorities and risks, and build a narrative for stakeholders.
- A strong sense of ownership and intellectual curiosity to understand executional and technical problems in depth, identify potential issues and offer actions to prevent them.
- Excellent collaborator and motivator, able to bring a team together to align and deliver on a common goal. Can build trust and partnerships with senior Engineering and Product leaders.
- Growth mindset - seeks and is receptive to actionable feedback and growth opportunities.
- Takes accountability seriously; can operate independently to deliver responsibilities and milestones on time and within budget.
- Self-motivated and thrives in a fast-paced environment.
- Bachelor's degree in a technology / engineering discipline.
Preferred Qualifications
- Master's degree in a technology/engineering discipline.
- Direct experience working on Ads Technology and experiences is a big plus.
- Demonstrated ability to showcase deep technical domain knowledge on the programs that you take on, enabling you to be seen as a strong technical voice in the program and adding significant value towards architecting a program.
- Demonstrated ability to drive architectural and strategic decisions at the org leadership level.
- Extensive previous experience around creating innovative program management processes/tools/approaches to deliver company outcomes reliably and efficiently.
#LI-Remote
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
Ready to apply?
Apply to Instacart
Bilingual Staff Technical Program Manager, Global Enterprise Fulfillment Platform
Share this job
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
This role offers a unique opportunity to lead Instacart’s most complex, high-visibility, and strategically important programs at the intersection of technical strategy and execution. As a Staff Technical Program Manager, you will define program strategy, architect execution approaches for ambiguous and cross-cutting initiatives, and partner with executives to deliver outcomes that shape the future of our products, platform, and 4-sided marketplace.
You will join our Technical Program Management team within Engineering, a trusted group that brings Product, Engineering, Data Science, Design, and Business partners together to solve big problems. We’re a hands-on, highly collaborative team that rolls up our sleeves to drive alignment, unravel dependencies, and raise the bar for operational excellence across the company. The immediate TPM team consists of 12 TPMs within a broader 25-person TPM organization, providing a deep bench of peers for thought partnership and mentorship.
A key focus for this role is to evolve our global enterprise fulfillment platform—building on the capabilities and client base brought together through the Instaleap acquisition—to deliver a unified, international offering for retailers across North America, Latin America, Europe, and the Middle East. If you thrive in fast-paced environments, love turning ambiguity into clarity, and are excited to drive impact across an international, multi-product platform, we’d love to meet you.
About the Job
- Lead the strategy, definition, and high-quality execution of company-wide programs with high ambiguity, complexity, risk, and executive visibility—owning results end to end.
- Transform poorly understood problems into well-structured, cross-functional programs; architect scalable execution plans and operating mechanisms that set the standard for quality and efficiency.
- Drive deep technical alignment across Engineering and Product—proposing, vetting, influencing, and de-risking architectural decisions and implementation plans at org leadership level.
- Generate and maintain cross-program roadmaps that coordinate multiple teams and workstreams; proactively identify dependencies, risks, and tradeoffs to keep delivery on track.
- Partner closely with VPs and executive leadership to align program goals to business strategy; craft clear narratives and decision frameworks that accelerate outcomes.
- Elevate team performance by identifying systemic gaps, proposing pragmatic alternatives, and modeling solutions that improve efficiency, quality, and maintainability.
- Establish and evolve program frameworks, processes, and evaluation criteria that become reusable standards adopted broadly across the organization.
- Mentor and onboard TPMs at varying levels; foster a culture where the best ideas win, conflicts are de-escalated constructively, and teams communicate with clarity and empathy.
- Lead integration of enterprise fulfillment, picking, delivery orchestration, and marketplace capabilities into a cohesive global platform; define phased roadmaps spanning discovery, gap analysis, and platform evolution.
- Serve as connective tissue between Instacart’s North America-based engineering organization and Instaleap’s Bogotá-based teams—coordinating across time zones, languages, and cultures to maintain alignment and momentum.
- Ensure continuity for nearly 100 existing international retail partners during integration, enabling cross-sell opportunities and zero disruption to live operations.
- Partner with engineering leadership to structure cross-team collaboration models, including tech lead identification, mentor pairing, and hands-on ramp projects across the combined organization.
About You
Minimum Qualifications
- 10+ years of post-graduation experience in technology as a Technical Program Manager, Engineering Manager, Product Manager, or similar technical role
- Fluency in Spanish
- Proven track record leading end-to-end, company-wide programs of high complexity and ambiguity across multiple engineering organizations and cross-functional partners.
- Demonstrated ability to create program structures and cross-program roadmaps; skilled at building execution plans and operating cadences tailored to program needs.
- Deep technical domain knowledge enabling you to influence architectural decisions, de-risk complex technical choices, and guide implementation at org leadership level.
- Exceptional communication skills, including building executive-level narratives and presenting to VP and C-suite audiences; adept at tailoring messages by audience and context.
- Data-driven decision maker with a strong strategic mindset—able to define paths forward for ambiguous problems and identify new, high-impact problem areas.
- Experience driving continuous improvement in processes, metrics, and program design; known for setting a high operational bar that others model.
- Fluent in Spanish (spoken and written) with daily collaboration experience across Spanish-speaking engineering, product, and commercial teams.
- Bachelor’s degree in a technology or engineering discipline.
Preferred Qualifications
- Master’s degree in a technology or engineering discipline.
- Experience leading programs with active VP/C-suite engagement where outcomes directly influence company strategy and business results.
- History of defining foundational, reusable program frameworks, tools, and processes adopted across large organizations.
- Experience with AI/ML programs or demonstrated fluency applying AI to program management and engineering workflows.
- Background in marketplace, e-commerce, or logistics technology, with familiarity in fulfillment, picking, delivery orchestration, or last-mile logistics.
- Experience leading large-scale platform integration programs and coordinating distributed, multi-country engineering teams (e.g., across Latin America and Europe).
#LI-Remote
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
Ready to apply?
Apply to Instacart
Senior Technical Program Manager, Enterprise
Share this job
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
About the Role
This role offers the exciting opportunity to leverage your technical expertise and leadership skills to drive programs that enhance our products, applications, platforms, and ultimately, the experiences of millions of customers, shoppers, and partners. As a Senior Technical Program Manager at Instacart, you will be at the forefront of our mission to transform the grocery industry by delivering on Instacart’s most complex and impactful efforts. Key responsibilities include evolving our Enterprise platform to effectively meet retailer needs. You will fully own programs, working closely with cross-functional teams in Engineering, Product Management, Data Science, Design, Business Development and others to define requirements, manage execution, mitigate risks, and deliver on time with high quality outcomes. We are looking for driven individuals who thrive in a fast-paced engineering environment, are passionate about quality and improving team performance, and feel comfortable making decisions on scope and technical trade-offs as well as building executive-level narratives. You are able to operate independently and work proactively with various teams across the organization.
Every day we solve incredibly complex, cross-functional problems that have impact across our 4-sided marketplace including customers, shoppers, brands, and retailer partners. Ultimately we strive to deliver a first-class, high quality experience for our customers. Join us in leading the digital transformation of the grocery industry and delivering innovative, next-generation experiences to our customers.
About the Team
The Technical Program Management team is an integral part of the Instacart Engineering organization. We bring teams together to tackle big problems and lead Instacart’s products, platform, and operational excellence forward. The Enterprise TPM team is focused on ensuring a smooth transition of retailers to Instacart’s platform and its ability to grow across all offerings. Our work and its impact span the multi-sided marketplace, from connecting customers with coupons and deals for their favorite brands, unlocking new ways to shop for and deliver groceries, to evolving our ML/AI and data infrastructure at Instacart and capitalizing on the Gen AI innovations, and more. We are trusted to deliver on Instacart’s strategy at scale, unravel dependencies, and promote the strong collaboration and communication that enables teams across the company to achieve more together.
ABOUT THE JOB
- Lead the planning and high quality technical execution of large sized engineering programs with high degree of ambiguity, complexity, and visibility demonstrating a strong sense of urgency, efficiency, and ownership.
- Work closely with Software Engineers, Product Managers, Designers, Data Scientists, Product Operations, Sales Engineers, Business Development and other cross-functional partners to set project objectives and metric-based success criteria. Drive definition of project requirements and execution plans, and manage an overall program's progress and outcome.
- Own clear and effective communication with stakeholders, ensuring alignment on and awareness of priorities, risks, and changes.
- Foster a culture of teamwork and shared goals, creating a collaborative team environment and driving the right level of process to ensure efficiency and high quality delivery within the program team.
- Contribute broadly to Instacart’s success by suggesting and driving organization-wide initiatives.
- Uphold the operational excellence framework of retailer launches and continuously contribute to it.
ABOUT YOU
Minimum Qualifications
- 5+ years of work experience post-graduation in a technology field, preferably as a technical program or project manager, product manager, software engineer (technical domain), or related technical discipline.
- Demonstrated ability to create functional specs, set program structure and influence program strategy. Previous experience in managing complex multi-org programs end-to-end, from definition to launch, throughout a software development lifecycle.
- A strong communicator with the ability to distill multiple streams of information, convey priorities and risks, and build a narrative for stakeholders.
- A strong sense of ownership and intellectual curiosity to understand executional and technical problems in depth, identify potential issues and offer actions to prevent them.
- Excellent collaborator and motivator, able to bring a team together to align and deliver on a common goal. Can build trust and partnerships with senior Engineering and Product leaders.
- Growth mindset - seeks and is receptive to actionable feedback and growth opportunities.
- Takes accountability seriously; can operate independently to deliver responsibilities and milestones on time and within budget.
- Self-motivated and thrives in a fast-paced environment.
- Bachelor's degree in a technology / engineering discipline.
Preferred Qualifications
- Master’s degree in a technology/engineering discipline.
- Demonstrated ability to showcase deep technical domain knowledge on the programs that you take on, enabling you to be seen as a strong technical voice in the program and adding significant value towards architecting a program.
- Demonstrated ability to drive architectural and strategic decisions at the org leadership level.
- Extensive previous experience around creating innovative program management processes/tools/approaches to deliver company outcomes reliably and efficiently.
- Experience working with e-commerce solutions at scale.
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
Ready to apply?
Apply to Instacart