Instacart
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We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
The Director, Pricing Strategy is a pivotal role, focused on developing and executing pricing strategies to drive the adoption and profitability of Instacart's product offerings for retailers. This role is essential in ensuring that our pricing approach aligns with value-driven outcomes, deepens retailer relationships, and contributes to long-term business growth for both Instacart and our retail partners. You will work cross-functionally with Product, Finance, Sales, Marketing,Legal and Customer Success teams to design scalable, competitive, and innovative pricing frameworks that meet retailer needs and reinforce Instacart’s position as the leading technology partner for grocery retailers.
The Pricing Strategy team is responsible for creating and refining pricing models across Instacart’s enterprise product suite. This team combines market insights, data analysis, and financial modeling to ensure our pricing approach remains competitive, flexible, and reflective of our value proposition. The group works closely with cross-functional teams to introduce new monetization models, optimize pricing structures, and ensure seamless GTM alignment.
About the Job
- Lead the development of pricing strategies for all of Instacart’s product offerings to maximize retailer success and support Instacart's business objectives.
- Design and iteratively optimize scalable pricing and packaging frameworks tailored to diverse retailer segments and geographies.
- Partner with Product and R&D teams to define pricing models for new products and features, ensuring alignment with retailer value and business requirements.
- Conduct competitive benchmarking and market research to continually refine pricing strategies and address retailer needs effectively.
- Implement and oversee go-to-market pricing strategies, including approval processes, discounting policies, and deal desk frameworks for retailer-focused offerings.
- Collaborate with Finance and Revenue Operations teams to model pricing scenarios, validate assumptions, and assess the financial impact of pricing decisions.
- Drive pricing pilots for enterprise solutions and scale improvements across the pricing lifecycle”
- Develop sales-enablement materials to ensure revenue teams can confidently articulate the value proposition of Instacart’s pricing and packaging strategies.
- Lead retailer-focused pricing governance forums to ensure consistent and transparent decision-making around pricing initiatives.
- Partner with Sales Operations to report on pricing performance metrics such as win rates, ARPU, attach rates, and retention, identifying actionable insights to enhance pricing outcomes.
About You
Minimum Qualifications:
- 8+ years of experience in pricing strategy, monetization, strategic finance, or related fields, with a focus on B2B SaaS, platforms, or retail technology.
- Proven success in creating and executing pricing strategies that deliver measurable commercial outcomes.
- Experience with both subscription-based and usage-based pricing models, including predictive financial modeling and ROI analysis.
- Strong analytical capabilities with expertise in scenario modeling, elasticity studies, and conjoint/WTP analyses.
- Exceptional cross-functional leadership skills with demonstrated success influencing and partnering with Product, Finance, Sales, Legal and Marketing teams.
- Excellent written and verbal communication skills with the ability to simplify complex pricing strategies and present them to both internal and external stakeholders.
- Demonstrated ability to think critically, adapt in ambiguous environments, and focus on continuous iteration and learning.
- Experience establishing and managing pricing governance frameworks to deliver structured, cross-functional decision-making.
Preferred Qualifications:
- Experience developing pricing strategies for enterprise solutions, including e-commerce or fulfillment platforms.
- Familiarity with AI and machine-learning product monetization models is a plus.
- Expertise in retailer-focused business models and enterprise-product pricing evolution.
- MBA or advanced degree in business, economics, or a related field.
#LI-Remote
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For Canadian based candidates, the base pay ranges for a successful candidate are listed below.
Ready to apply?
Apply to Instacart
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
The Director, Pricing Strategy is a pivotal role, focused on developing and executing pricing strategies to drive the adoption and profitability of Instacart's product offerings for retailers. This role is essential in ensuring that our pricing approach aligns with value-driven outcomes, deepens retailer relationships, and contributes to long-term business growth for both Instacart and our retail partners. You will work cross-functionally with Product, Finance, Sales, Marketing,Legal and Customer Success teams to design scalable, competitive, and innovative pricing frameworks that meet retailer needs and reinforce Instacart’s position as the leading technology partner for grocery retailers.
The Pricing Strategy team is responsible for creating and refining pricing models across Instacart’s enterprise product suite. This team combines market insights, data analysis, and financial modeling to ensure our pricing approach remains competitive, flexible, and reflective of our value proposition. The group works closely with cross-functional teams to introduce new monetization models, optimize pricing structures, and ensure seamless GTM alignment.
About the Job
- Lead the development of pricing strategies for all of Instacart’s product offerings to maximize retailer success and support Instacart's business objectives.
- Design and iteratively optimize scalable pricing and packaging frameworks tailored to diverse retailer segments and geographies.
- Partner with Product and R&D teams to define pricing models for new products and features, ensuring alignment with retailer value and business requirements.
- Conduct competitive benchmarking and market research to continually refine pricing strategies and address retailer needs effectively.
- Implement and oversee go-to-market pricing strategies, including approval processes, discounting policies, and deal desk frameworks for retailer-focused offerings.
- Collaborate with Finance and Revenue Operations teams to model pricing scenarios, validate assumptions, and assess the financial impact of pricing decisions.
- Drive pricing pilots for enterprise solutions and scale improvements across the pricing lifecycle
- Develop sales-enablement materials to ensure revenue teams can confidently articulate the value proposition of Instacart’s pricing and packaging strategies.
- Lead retailer-focused pricing governance forums to ensure consistent and transparent decision-making around pricing initiatives.
- Partner with Sales Operations to report on pricing performance metrics such as win rates, ARPU, attach rates, and retention, identifying actionable insights to enhance pricing outcomes.
About You
Minimum Qualifications:
- 8+ years of experience in pricing strategy, monetization, strategic finance, or related fields, with a focus on B2B SaaS, platforms, or retail technology.
- Proven success in creating and executing pricing strategies that deliver measurable commercial outcomes.
- Experience with both subscription-based and usage-based pricing models, including predictive financial modeling and ROI analysis.
- Strong analytical capabilities with expertise in scenario modeling, elasticity studies, and conjoint/WTP analyses.
- Exceptional cross-functional leadership skills with demonstrated success influencing and partnering with Product, Finance, Sales, Legal and Marketing teams.
- Excellent written and verbal communication skills with the ability to simplify complex pricing strategies and present them to both internal and external stakeholders.
- Demonstrated ability to think critically, adapt in ambiguous environments, and focus on continuous iteration and learning.
- Experience establishing and managing pricing governance frameworks to deliver structured, cross-functional decision-making.
Preferred Qualifications:
- Experience developing pricing strategies for enterprise solutions, including e-commerce or fulfillment platforms.
- Familiarity with AI and machine-learning product monetization models is a plus.
- Expertise in retailer-focused business models and enterprise-product pricing evolution.
- MBA or advanced degree in business, economics, or a related field.
#LI-Remote
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
Ready to apply?
Apply to Instacart
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
About the Role - We are currently interviewing Strategic Partner Manager candidates for our Retail Team to manage retailers who have signed on to join the platform. In this role, you will have responsibilities including, but not limited to, driving key business insights and recommending scalable growth strategies, implementing new operational processes, managing client needs, project and program managing key internal and external stakeholders and selling new offerings and opportunities.
About the Team - You’ll join the Retail Business Development team, a pivotal group within Instacart that spearheads the development and deepening of our partnerships with retailers across North America. This team's innovative strategies and dynamic industry relationships directly contribute to the shaping of our market presence and commercial success.
About the Job
- Launch new partners, and manage relationships with existing Instacart retail partners
- Establish a deep understanding of Instacart's business operations, including internal processes, functional group strategies, and competitive context
- Develop strategic plans to meet retail partners’ needs
- Work with cross-functional teams to guide implementation of strategic plans and accomplish goals on tight deadlines
- Lead launch process for new partners joining the Instacart marketplace, overseeing catalog setup, marketing and PR, and operations
- Perform data analysis to drive key business insights, scalable growth strategies, and detailed execution plans
- Establish processes and reporting to help streamline the team’s operations and add value to retailer relationships
- Devise strategies to help retail partners grow their business on Instacart
- Engage, educate, collaborate, and problem solve with external partners at all levels of the organization
About You
Minimum Qualifications
- 5-7 years previous account management experience; MBA preferred, but not required
- Excellent communication skills with the ability to distill complex issues
- Experience with large data sets and ability to extract business insights from analysis
- Strong analytical skills
- Comfort with ambiguity and a rapidly evolving business landscape
- Solid stakeholder management skills, both for internal and external stakeholders
- Quick communication response times
- Ability to manage across functions and present to leadership
- Creative and structured problem-solver
Preferred Qualifications
- Experience in negotiating sophisticated deals with retail, CPG or other commerce based partnerships to drive revenue
- High level of overall business acumen and understanding of a variety of partner business models.
- Inventive self-starter and creative problem solver who can manage multiple time-sensitive projects simultaneously and hit deliverables with minimal direction
- Outstanding deck and presentation skills and ability to create succinct and structured presentations capable of engaging executive-level stakeholders.
- Excellent project management, communication, and analytical skills
- Thrives in ambiguity and can chart a course with limited direction
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For Canadian based candidates, the base pay ranges for a successful candidate are listed below.
Ready to apply?
Apply to Instacart
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
About the Role - We are currently interviewing Strategic Partner Manager candidates for our Retail Team to manage retailers who have signed on to join the platform. In this role, you will have responsibilities including, but not limited to, driving key business insights and recommending scalable growth strategies, implementing new operational processes, managing client needs, project and program managing key internal and external stakeholders and selling new offerings and opportunities.
About the Team - You’ll join the Retail Business Development team, a pivotal group within Instacart that spearheads the development and deepening of our partnerships with retailers across North America. This team's innovative strategies and dynamic industry relationships directly contribute to the shaping of our market presence and commercial success.
About the Job
- Launch new partners, and manage relationships with existing Instacart retail partners
- Establish a deep understanding of Instacart's business operations, including internal processes, functional group strategies, and competitive context
- Develop strategic plans to meet retail partners’ needs
- Work with cross-functional teams to guide implementation of strategic plans and accomplish goals on tight deadlines
- Lead launch process for new partners joining the Instacart marketplace, overseeing catalog setup, marketing and PR, and operations
- Perform data analysis to drive key business insights, scalable growth strategies, and detailed execution plans
- Establish processes and reporting to help streamline the team’s operations and add value to retailer relationships
- Devise strategies to help retail partners grow their business on Instacart
- Engage, educate, collaborate, and problem solve with external partners at all levels of the organization
About You
Minimum Qualifications
- 5-7 years previous account management experience; MBA preferred, but not required
- Excellent communication skills with the ability to distill complex issues
- Experience with large data sets and ability to extract business insights from analysis
- Strong analytical skills
- Comfort with ambiguity and a rapidly evolving business landscape
- Solid stakeholder management skills, both for internal and external stakeholders
- Quick communication response times
- Ability to manage across functions and present to leadership
- Creative and structured problem-solver
Preferred Qualifications
- Experience in negotiating sophisticated deals with retail, CPG or other commerce based partnerships to drive revenue
- High level of overall business acumen and understanding of a variety of partner business models.
- Inventive self-starter and creative problem solver who can manage multiple time-sensitive projects simultaneously and hit deliverables with minimal direction
- Outstanding deck and presentation skills and ability to create succinct and structured presentations capable of engaging executive-level stakeholders.
- Excellent project management, communication, and analytical skills
- Thrives in ambiguity and can chart a course with limited direction
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
Ready to apply?
Apply to Instacart
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
We have made the decision to pursue international expansion, and we are standing up an International Sales team to bring Instacart’s best-in-class e-commerce technologies to retailers outside of North America! In this role, you will be responsible for supporting global go-to-market efforts, introducing our technologies to retailers across key international markets. Responsibilities will include identifying and engaging with strategic partners, shaping tailored commercial strategies, aligning cross-functional teams to support international growth efforts, leading external selling efforts, negotiating contracts and more - all in service of accelerating adoption of our solutions abroad.
The International Sales Team is part of Business Development at Instacart. We are responsible for driving strategic retail deals in target international markets, in close collaboration with cross-functional stakeholders across a number of functions (Business Development Account Management, Product, Finance, Marketing, Legal, Comms and Partnerships).
About the Job
- Assess the landscape of e-commerce technologies and offerings in target markets to position Instacart’s competitive value prop
- Canvas international markets to identify high-potential retailer targets. Source, evaluate, and prioritize these retailer candidates for outreach, leveraging data, market insights, and strategic fit
- Identify individuals at retail targets and execute sales outreach
- Craft compelling, tailored sales narratives and sales collateral that addresses bespoke retailer needs and articulate clear business value
- Support end-to-end pitch processes with international retailers, from initial engagement through deal negotiation
- Communicate technical and business requirements necessary to support international opportunities
- Collaborate cross-functionally with Product, Marketing, Legal, and Account Management to align internal roadmaps with partner requirements
- Track, manage, and report pipeline performance and key sales metrics to Instacart leadership
- Expect frequent international travel
About You
Minimum Qualifications
- You have 7-10 years of experience in e-commerce sales, business development, partnerships, or a related field with a track record in closing deals and navigating cross-functional dynamics - focus on grocery and/or international markets is highly preferred
- You possess strong analytical skills and are adept at market analysis and competitive intelligence
- You are a strong communicator and relationship builder, and you are comfortable with frequent customer engagements and navigating uncertainty
- You have a strong understanding of what constitutes a winning ecommerce strategy, and you have a knack for crafting sales narratives articulating value propositions
- You are proficient in creating visually appealing selling collateral that resonates with senior audiences
- You are known for your problem-solving skills and resilience, capable of navigating complex challenges and ambiguity in innovative ways.
- You take initiative, thrive in ambiguity and you are comfortable working autonomously and with lean teams
Preferred Qualifications
- MBA preferred
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
Ready to apply?
Apply to Instacart