HOURGLASS COSMETICS — Manager, Visual Merchandising & Store Design Operations (Hybrid Role) 

Connected by creativity and driven by purpose. Hourglass Cosmetics is a vegan and cruelty-free beauty brand, redefining luxury cosmetics with high-performance products, innovative formulas, and award-winning franchises. Recognized by Forbes, Fast Company and Time Magazine as one of the most inventive beauty companies, Hourglass leads the industry with its breakthrough products and its commitment to animal welfare. Founded in 2004, Hourglass is globally available in 32 markets and over 4,600 doors including Sephora, Ulta, Neiman Marcus, Selfridges, Space NK and more. Hourglass became part of the Unilever Prestige division in 2017. Discover more about the Hourglass brand story and mission on our website hourglasscosmetics.com.

The Manager, Visual Merchandising and Store Design (VMSD) Operations is responsible for driving the operational execution of Visual Merchandising and Store Design initiatives across global retail locations. This role will support the milestone tracking, project management, trafficking, coordination, and execution of product launches across retail touch points. This role’s core emphasis will be the project management of secondary product placements across global retail channels while simultaneously owning seasonal updates for permanent fixtures in our North America Flagship store, Global Countertop Units, and select shop-in-shops. This role will also manage the approval timelines and deliverables associated with VMSD projects in China (SIS, FSS, Sephora). The Manager, VMSD Operations will partner closely with Visual Merchandising, Store Design, Creative, Trade/Product Marketing, Operations and external vendor partners. This is an exciting new, pivotal position on our team that ensures product launches meet timelines, budget requirements, and brand standards as the business continues to grow globally. 

WHAT YOU DO: 

• Work within departmental project management system to maintain clear documentation and manage detailed project plans, timelines, budgets, and deliverables to ensure key deadlines are met. Clearly communicate project risks and propose solutions to maintain deadlines. 
• Track project milestones across several retailers (Sephora, Ulta, APAC) and regions (NA, ANZ, APAC) based upon volume/deadlines/priorities, risks, and dependencies, escalating issues as needed to keep work on track.  
• Coordinate approvals, feedback cycles, and revisions with multiple internal and external global contributors.  
• Serve as the operational bridge between VMSD, Production, and Store Operations and cross functional partners.  
• Demonstrate high level of agility and partnership in a fast moving, ambiguous environment. 
• Lead and facilitate cross-functional meetings, milestones, and project reviews. 
• Develop, document, and maintain visual merchandising processes, timelines, and standards. 
• Own seasonal and special project trackers, ensuring alignment across visual, store design, production, and field teams. 
• Track operational KPIs including timelines, budgets, design and artwork production milestones. 
• Support budgeting, forecasting, and cost tracking for VMSD programs. 
• Additional Projects and Tasks as needed. 

YOU’LL LOVE THIS JOB IF: 

• You are extremely ORGANIZED: You enjoy developing and implementing organizational systems. 
• You are a strong and effective COMMUNICATOR:  You are a people person and collaborate well with others. 
• You are AGILE:  You adapt well to changing needs and priorities and are able to pivot easily to achieve goals and deadlines. 
• You are passionate about the DETAILS and are extremely THOROUGH: You appreciate the importance of having detailed and precise information. 

JOB REQUIREMENTS: 

• Minimum 5 years of experience in Visual Merchandising, Project Management or related field.  
• BS in Visual Merchandising or PMP will be highly regarded. 
• Strong MS Office and Asana skills.  
• Understanding of 2d / 3d Production timeline and process. 
• Extremely detailed oriented with the ability to manage multiple deadlines in a fast-paced environment.  
• Strong communication skills- able to translate design direction into operational clarity  
• Experience working in an entrepreneurial environment is a plus. 
• Must be able to work from Corporate Office at least 60% of the time.

The expected base salary range for this position is $90,000 - 98,000 per year. The exact base salary is determined by various factors including experience, skills, education, geographic location, and budget. This position is also eligible for participation in the company discretionary bonus plan, based on personal performance and company results.

Hourglass is an organization committed to diversity and inclusion to drive its business results and to create a better future every day for its diverse employees, global consumers, partners and communities. If you are an individual with a disability and need accommodation in order to apply for a job listing, please contact us at 310-392-7799 or careers@hourglasscosmetics.com. 
 
Equal Opportunity Employer/Veterans/Disabled

Applicants and employees are protected from discrimination under Federal law. For more information, please see Know Your Rights.

HOURGLASS COSMETICS — Senior Design Director, Visual Merchandising & Store Design (Hybrid Role) 

Connected by creativity and driven by purpose. Hourglass Cosmetics is a vegan and cruelty-free beauty brand, redefining luxury cosmetics with high-performance products, innovative formulas, and award-winning franchises. Recognized by Forbes, Fast Company and Time Magazine as one of the most inventive beauty companies, Hourglass leads the industry with its breakthrough products and its commitment to animal welfare. Founded in 2004, Hourglass is globally available in 32 markets and over 4,600 doors including Sephora, Ulta, Neiman Marcus, Selfridges, Space NK and more. Hourglass became part of the Unilever Prestige division in 2017. Discover more about the Hourglass brand story and mission on our website hourglasscosmetics.com.

The Senior Design Director, Visual Merchandising & Store Design (VM/SD) will lead the global 3D design team and play a key role in the development of brand architectural and visual merchandising concepts across retail formats. Reporting directly to the SVP Global Brand Image, Visual Merchandising & Store Design, this role will help shape and evolve Hourglass’s physical expression worldwide. Will closely collaborate with cross functional teams, regional partners, external vendors and consultants to ensure all store design and display initiatives are executed on-time, on-budget and uphold and protect the Hourglass aesthetic. As we continue our global expansion, this role will guide the growth of the global 3D design team with a strong focus on talent development and mentorship. The Sr Design Director will also collaborate with the Director of Brand Event Design to identify synergies between global event experiences and permanent retail environments, ensuring a cohesive and impactful brand expression across all touchpoints. In conjunction, will be responsible for driving process improvement and guiding the 3D design team in developing scalable design standards that enhance efficiency and accelerate speed to market. This is an exciting opportunity to help shape the future of our physical brand expression while leading a talented team to support our global growth journey.

WHAT YOU DO:

• Lead the Global 3D VM/SD Design team with multiple direct reports across Global HQ and regional offices.
• Work closely with SVP Global Brand Image, VM & SD on global design evolution and strategic visual merchandising initiatives. 3D render concepts for review and approval.
• Oversee conceptual design development and ensure seamless and holistic integration of visual merchandising initiatives within architectural concepts.
• Help define future design and merchandising initiatives to support evolving needs of the brand.
• Create 3D renderings of architectural design and visual merchandising proposals for review and approval. Iterate design options as required to meet project objectives and planned budgets.
• Own the review and approval process for projects designed locally by regions and external partners. Responsible for communication and project management to ensure concepts are approved by SVP and are consistent with brand standards from preliminary submission to final shop drawings and execution.
• Present and clarify complex aspects of designs to regional partners with the goal of shared understanding and solid alignment. Communicate concisely to review issues and design solutions with regional teams and external vendors.
• Evaluate success of store designs and new merchandising displays.
• Drive the development of scalable design guidelines and help to establish and enforce global brand standards.
• Review project briefs to ensure retailer guidelines, budgets, and commercial objectives are clear.
• Lead weekly reporting on status of projects. Actively communicate project risk.
• Have a clear understanding of global project budgets and ensure designs fit within cost parameters. Work closely with regional partners and vendors to value engineer designs when needed.
• Review vendor technical drawings, construction documents and manage the prototype approval process for final production sign-off. Must be familiar with and capable of redlining technical drawings and DD sets from a variety of internal and external global teams.
• Work collaboratively with global VM/SD colleagues to drive process improvement, achieve best practices and standardization across regions. Identify opportunities to improve communication and project workflow.
• Collaborate with the 2D Director VM/SD to optimize the visual selection and final asset delivery process for new SIS doors, identifying opportunities to streamline workflows and improve efficiency in the selection and approval stages.
• Ensure design team is clearly communicating product display requirements for new store openings and secondary projects to support timely execution. Drive process improvement between design and operations team to enhance efficiency and accelerate speed to market.
• Continuously assess internal design team capacity in relation to workload and available external support. Proactively build and maintain a network of external design partners to ensure project demands are met efficiently and effectively when additional resources are required.
• Collaborate with the Director of Brand Event Design to identify synergies between global event experiences and permanent retail environments, ensuring a cohesive and impactful brand expression across all touchpoints.

YOU’LL LOVE THIS JOB IF:

• You are CREATIVE: You have a passion for the architectural design process and enjoy PROBLEM SOLVING. You are innovative and forward-thinking in your approach and mindset.
• You are highly STRATEGIC: You are able to develop creative concepts and vision that support brand and business goals.
• You are AGILE:  You are FLEXIBLEand ADAPTABLE to changing needs and priorities. You pivot easily to achieve goals and deadlines.
• You are a strong and confident COMMUNICATOR:  You can effectively lead up, down and across an organization. You are a people person, nurture relationships and collaborate well with others.
• You are extremely ORGANIZED: You are not overwhelmed by the thought of tackling multiple tasks at a time.
• You are passionate about the DETAILSand extremely THOROUGH: You appreciate the importance of having precise and accurate information.
• You are AGILE: You adapt well to changing needs and priorities and are able to pivot easily to achieve goals and deadlines.
• You are PASSIONATE about beauty: You are eager to learn and absorb all things related to beauty, brand and creative strategy.

QUALIFICATIONS:

• Minimum 12 years experience in architectural Store Design and Visual Merchandising-related field (Beauty Industry a plus)
• Proven experience leading the design development, review, approval and execution process with internal and external stakeholders and industry trades.
• Must be familiar with and capable of redlining vendor technical drawings, DD sets, fixture contractor millwork drawings and construction document sets.
• Proven experience designing within planned budgets and developing value engineered solutions.
• Must be proficient in Microsoft, Sketchup, Photoshop, Powerpoint, Excel and Smartsheet.
• Must be proficient in 3D rendering program (3D Studio Max, Rhino or other).
• Must be highly organized and have strong attention to detail. 
• Adaptable, resourceful and forward thinking.
• Thrive on solving problems and looking at implementing creative solutions. 
• Creative, positive and high-energy individual with an ability to execute.
• Strong Verbal and Written communication abilities.
• Prestige/luxury brand experience a plus.
• Must be able to work from Corporate Office at least 60% of the time.

The expected base salary range for this position is $155,000 - 165,000 per year. The exact base salary is determined by various factors including experience, skills, education, geographic location, and budget. This position is also eligible for participation in the company discretionary bonus plan, based on personal performance and company results.

Hourglass is an organization committed to diversity and inclusion to drive its business results and to create a better future every day for its diverse employees, global consumers, partners and communities. If you are an individual with a disability and need accommodation in order to apply for a job listing, please contact us at 310-392-7799 or careers@hourglasscosmetics.com. 
 
Equal Opportunity Employer/Veterans/Disabled

Applicants and employees are protected from discrimination under Federal law. For more information, please see Know Your Rights.