Job Summary:

The Loading Dock Worker position has a variety of different assignments which are assigned based on the training level of the employee and business needs in support of achieving the goals of the Concord, NH Warehouse. This job description is meant to serve as an outline of the duties and responsibilities that a Loading Dock Worker may be required to perform during the course of their work-day.

Hours: 5:30pm-2:00am.

Days off: Saturday and one rotating day off.

Job Summary:

The Loading Dock Worker position has a variety of different assignments which are assigned based on the training level of the employee and business needs in support of achieving the goals of the Concord, NH Warehouse. This job description is meant to serve as an outline of the duties and responsibilities that a Loading Dock Worker may be required to perform during the course of their work-day.

Hours: 5:30pm-2:00am.

Days off: Saturday and one rotating day off.

Essential Functions:

• Plan the daily orders in AS400/LogPro System
• Schedule all CPU loads, drop and live in TMS (E2 Open)
• Upload BOLs for CPU and Walmart loads into the TMS.
• Clean up the daily "Not Departed" list by keying missed departures into the TMS.
• Communicate missed drop and live loads to CPU carriers.
• Communicate delays in loading to CPU drop and live apts. during the off-shift hours.
• Communicate drop equipment issues for all drop carriers.
• Communicate daily workload to each shift lead for tailgate meetings.
• Direct and prioritize all work to the Warehouse workers and ASRS.
• Communicate arrival and departure of carriers to the warehouse workers.
• Monitor the operation of the ASRS and communicate faults with the warehouse workers.
• Adjust inventory for leaking and damaged products.
• Research and clear errors in the LogPro work queue.
• Update TMS with arrival and departure times.
• Print, distribute, and file all daily shipping documents.
• Monitor and address issues with the aging report.
• Communicate with and direct all incoming and outgoing drivers.
• Take and address all incoming departmental phone calls.
• Personally apply a seal to all outbound trailers.
• Personally inspect and verify seal number on all incoming loads.
• Communicate inventory/release needs to the lab and manage back orders and rolling releases.
• Create license plates for incoming repack and FV orders.
• Manage, document and issue temperature recorders to appropriate customers.

SQF Requirements

• Maintaining food safety and food quality through completing job task and maintaining the work area in a sanitary manner.
• Report food safety problems to personnel with authority to initiate action
• The monitoring of incoming services.

Education and Experience

*High School Diploma or Equivalent.  Additional education preferred.   

*2-4 years in a manufacturing/warehouse environment.

*Intermediate computer knowledge including MS Office.

AS400 and TMS experience preferred.

*Organization and administrative knowledge required.

*Communication skills are a must.

*Extremely detail oriented.

*Self-Motivated

Physical Requirements

*Sitting – possibly for long periods of time (8-10 hrs.)

*Walking  - frequently

*Bending – frequently

*Lifting – (50 lbs) occasionally

*Carrying – (50 lbs.) occasionally

Job Summary:

The Shipper will perform various functions in the Warehouse to complete shipments by processing and loading orders.

Essential Duties and Responsibilities:

• Follow all Safety SOPs and procedures
• Perform Loading, Case Picking, VNA and Receiving functions per SOPs
• Provide break to Dock Shipper when needed
• Operates a stretch wrapper, forklift, dock equipment and battery changer in a safe manner
• Fulfill orders per SOPs and customer/facility guidelines
• Read/understand information on the load tag to verify quantity for skid is correct
• Secure cases per SOPs on quality pallets to ensure product integrity is maintained during transit
• Receive, label and perform basic tasks within Warehouse Management System (WMS) for product identification and adjustments
• Utilize inventory management system efficiently and accurately (WMS, Yard Management System (YMS)/Infolink)
• Participate in Shift Change Brief with prior shift
• Inspect equipment and provides work orders for any items in need of repair to Leadership
• Keep assigned areas and work floor clean and organized
• Other duties as assigned by shift supervisor

Education and Experience:  

• High School Diploma or equivalent
• Experience or training as a forklift operator is desirable
• Prior experience in the manufacturing industry is desirable

Skills and Competencies:

• Adapts to changes in the work environment
• Strong written and verbal communication
• Exhibits ability to learn and apply new skills
• Work effectively with team members to accomplish department and plant goals

Physical Requirements:

• Lifting: Heavy (over 70 lbs.)frequently
• Standing: Long periods (a minimum of 6 hours)
• Sitting: Long periods (a minimum of 6 hours)
• Walking: Constantly
• Ability to climb: frequently
• Bending: Frequently
• Ability to work with arms outstretched to the front
• Pushing/Pulling: under 75 lbs. without assistance frequently
• Ability to work in refrigerated environment (approximately 32 – 38 degrees)

Performance Standards:

• Comply with performance criteria, standards of conduct, employment procedures and responsibilities as described in the HP Hood Guidebook and applicable site supplement.
• Adhere to all safety and environmental protocols, procedures and training. Maintain a safe work environment at all times and immediately report and take appropriate action to correct safety concerns.
• Comply with all Good Manufacturing Practices, including GMP dress code standards.
• Responsible for reporting to work in a condition to work at scheduled times and communicating tardiness and absences according to the Call-Off Procedure and Attendance Policy.

SQF Requirements/Responsibilities:

• Adhere to all food safety and food quality requirements as well as the regulatory authorities with jurisdiction over our products and processes.
• Maintain food safety and food quality through completing job tasks and maintaining the work area in a sanitary manner.
• Report food safety problems to personnel with authority to initiate action.

Site Specific Requirements:

• Ability to become forklift certified

Environmental Concerns:

• May be subject to exposure to ingredients used in the manufacture of food products including allergens.
• May be subject to exposure to chemicals involved in the manufacture and sanitation of a food processing facility.

Job Summary:

The Warehouse Worker is responsible for safely and efficiently handling quality products in a manner consistent with HP Hood LLC Standards.

Essential Duties and Responsibilities:

• Loads and unloads trailers in a safe efficient manner.
• Operate a forklift and battery charger in a safe manner.
• Utilize inventory management system efficiently and accurately.
• Manifest loads correctly.
• Operate all equipment in accordance with policies and procedures.
• Work in safe manner, in compliance with Federal, State and company GMP’s, SOP’s and adhering to administrative policies.
• Submit work orders and maintain equipment.
• Complete paperwork as per government regulations and HP Hood requirements.
• Safely operate all assigned equipment following all policies and procedures.
• Maintain communication with other plant team members.
• Compliance with all OSHA regulations as well as 100% plant safety policies
• Responsible for general plant cleanliness with the expectation of being inspection ready 24/7.
• All other assignments given by Supervision.

Education and Experience:  

• High School Diploma or equivalent.
• Basic math and computer skills; Experience with barcode scanners.
• Experience working with powered industrial trucks.
• Warehouse experience preferred.

Physical Requirements:

• Physically able to stand, bend, stoop, kneel, reach, twist, push, pull, climb, balance, crouch, handle and move items weighing up to 50 pounds without assistance and move objects exceeding 50 pounds with reasonable accommodations.
• Ability to lift up to 50 pounds frequently.
• Ability to lift greater than 50 pounds occasionally.
• Ability to wear all necessary personal protective equipment to perform job functions.

Skills and Competencies:

• Team oriented; Ability to collaborate and operate in a team environment; Ability to work independently.
• Ability to multi-task in a fast paced work environment.
• Exceptional interpersonal and communication skills.
• Ability to work independently and in a team based environment.

HP Hood is an Equal Opportunity Employer
Female/Minority/Veteran/Disabled

"VERVRAA Federal Contractor"

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Job Summary:

The Warehouse Worker is responsible for safely and efficiently handling quality products in a manner consistent with HP Hood LLC Standards.

Essential Duties and Responsibilities: 

• Operate a forklift and battery charger in a safe manner.
• Utilize inventory management system efficiently and accurately.
• Manifest loads correctly.
• Loads and unloads trailers in a safe efficient manner.
• Operate all equipment in accordance with policies and procedures.
• Work in safe manner, in compliance with Federal, State and company GMP’s, SOP’s and adhering to administrative policies.
• Submit work orders and maintain equipment.
• Complete paperwork as per government regulations and HP Hood requirements.
• Safely operate all assigned equipment following all policies and procedures.
• Maintain communication with other plant team members.
• Compliance with all OSHA regulations as well as 100% plant safety policies
• Responsible for general plant cleanliness with the expectation of being inspection ready 24/7.
• All other assignments given by Supervision.

 Education and Experience:   

• High School Diploma or equivalent.
• Basic math and computer skills; Experience with barcode scanners.
• Experience working with powered industrial trucks.
• Warehouse experience preferred. 

Physical Requirements: 

• Physically able to stand, bend, stoop, kneel, reach, twist, push, pull, climb, balance, crouch, handle and move items weighing up to 50 pounds without assistance and move objects exceeding 50 pounds with reasonable accommodations.
• Ability to lift up to 50 pounds frequently.
• Ability to lift greater than 50 pounds occasionally.
• Ability to wear all necessary personal protective equipment to perform job functions. 

Skills and Competencies:

• Team oriented; Ability to collaborate and operate in a team environment; Ability to work independently.
• Ability to multi-task in a fast paced work environment.
• Exceptional interpersonal and communication skills.
• Ability to work independently and in a team based environment. 

Job Summary:

The Warehouse Planner is responsible for completing assigned Warehouse duties to ensure customer, team members, and vendor satisfaction. The Warehouse Planner does this by effectively handling all duties related to the planning and communication of incoming and outgoing product loads and the order and movement of trailers in the warehouse yard. The Warehouse Worker also provides assistance and support to all areas in the Warehouse as assigned by supervisor/lead. The Warehouse Worker completes these functions in the support of the warehouse and distribution of dairy related products.

Essential Duties and Responsibilities:

• Responsible for achieving assigned goals in the areas of warehouse/distribution, safety, quality, performance, and cost.
• Responsible for complying with GMP's, SOP's, corporate and/or plant policies, rules, and regulations.
• Effectively handling all duties related to the planning and communication of incoming and outgoing product loads and the order and movement of trailers in the warehouse yard.
• Utilizes inventory management system efficiently and accurately.
• Bands and shrink wraps pallets to ensure skid integrity is maintained during transit.
• Reads load tags and verifies quantity for skids and loads and unloads trailers in a safe efficient manner.
• Inspects and operates material handling equipment: Stretch wrap machines, forklift, VNA, reach trucks and hand trucks; Change batteries in a safe manner.
• Cover's breaks and lunches and other staffing needs as assigned by their supervisor/lead.
• Compliant with all legal requirements concerning dairy processing and safety on their assigned shift and reports concerns to their supervisor/lead.
• Works in a safe manner and reports safety concerns promptly to their supervisor/lead and takes corrective action as necessary to ensure a safe environment.
• Responsible for reporting food safety problems and initiating action and for supporting SQF by maintaining food safety and food quality.
• Ensures work areas are sanitary and strictly adheres to sanitation practices.
• Communicates effectively between shifts and other departments.

Education and Experience:  

• High School Diploma or equivalent.
• Ability to apply basic to complex mathematical concepts such as adding, counting, subtracting, multiplying, dividing, and knowledge of weights and measures, to sufficiently handle job tasks.
• Understand and respond appropriately to basic to complex employee, vendor, and customer inquiries.
• Read, write and communicate using English language sufficient to perform job functions (Other preferences will be given for special language skills when their a business need).
• Knowledge of Company's mission, purpose, goals and your role in achieving each of them.
• Ability to operate facility equipment as required in assigned area.

Skills and Competencies:

• Team oriented; Ability to collaborate and operate in a team environment.
• Ability to multi-task.
• Exceptional interpersonal; and communication skills.
• Ability to work independently and in a team based environment.

Physical Requirements:

• Ability to move throughout all areas of the facility including but not limited to office, production, and warehouse environments. Including the outside perimeter of the building.
• Able to wear all necessary personal protective equipment to perform job functions.
• Stand and/or sit continuously and perform job functions for a full shift with meal break.
• Physically able to stand, bend, stoop, kneel, reach, twist, lift, push, pull, climb, balance, crouch, handle and move items weighing up to 50 pounds without assistance and move objects exceeding 50 pounds with reasonable accommodations.
• Visual acuity corrected to perform job functions.