Hex's user base is continuing to grow rapidly. We are hiring a Sales Engineer to partner with potential customers to support their Hex evaluations.

About the role

Hex is redefining how teams work with data - combining notebooks, apps, BI, and AI-native workflows into a single collaborative analytics platform. Companies like Anthropic, Cursor, and Brex rely on Hex as a core part of how their data teams operate.

We’re at an exciting stage of growth. Hex is scaling rapidly, with strong momentum in the mid-market and SMB segments. This is a high-impact moment to join: our go-to-market motion is accelerating, our AI capabilities are evolving quickly, and Sales Engineers play a central role in shaping how we win.

As a Sales Engineer, you will leverage your product, ecosystem, and technical expertise to shape how our potential customers evaluate and adopt Hex. You will partner with the Sales team to help prospects understand the challenges in their current state, connect Hex’s value to those challenges, own the technical evaluation, and set them up for long-term success as a customer. This is a consultative, highly technical position where you’ll influence deal strategy, inform product direction, and act as the voice of the customer.

If you want to learn more about the team, what we do, and how we work, please check out our team page!

What you will do

• Serve as a trusted technical advisor to data teams (think: Data Scientist or Analyst writing SQL and Python) and build strong relationships to help them get the most out of Hex during their evaluations
• Own the technical sales cycle and work with end users throughout the Sales cycle from discovery and product demos through trials, and proofs of concept
• Partner closely with Account Executives to develop opportunity-level strategy, execute evaluations, and share feedback to improve your partnership
• Inform the product roadmap by synthesizing product feedback from prospects to share with internal Engineering & Product teams
• Project manage the architecture, security, and technical reviews that prospects require
• Develop content to support users who are a part of evaluations ie. demo projects, documentation, videos, etc.
• As needed, travel to customer on-sites and marketing events to deliver demos and build strong customer relationships

Who you might be

You might be a fit for this role if you have:

• 5+ years of professional work experience
• 3+ years in a Sales Engineer, Solutions Engineer, or similar customer-facing technical role
• Experience working with Mid Market customers (250-2500 employees)
• Experience with land POC/Technical Sales Motions
• Familiarity with data science tooling and workflows, including Python, SQL, and BI tools (Bonus points if you have spent lots of time in notebooks, SQL IDEs, or app-building frameworks.)
• A strong track record of talking to customers - from IC users to senior stakeholders - and solving their problems
• You're an excellent communicator who builds empathy, shares feedback, and grows successful relationships with internal and external stakeholders
• A generalist technical skillset: you don't need a CS degree, but should have a passion and interest for technology and be a creative problem solver
• Experience or interest in working in an early-stage startup environment

In addition to our unique culture, Hex proudly offers a competitive total rewards package, including but not limited to, market-benched salary & equity, comprehensive health benefits, and flexible paid time off.

The OTE (base + variable) range for this role is: $175,000 - $200,000.

The salary range shown may be a reflection of additional factors such as geographical location and skill ranges/levels we’re open to. Placement in the salary range will be decided upon completion of the interview process, taking into account factors like leaving room for growth, internal fairness & parity, your demonstrated skills, and the depth of your experience. Our Recruiting team will be able to provide more details during the process.

By submitting an application the candidate consents to the use of their personal information in accordance with the Hex Privacy policy: https://learn.hex.tech/docs/trust/privacy-policy.

About the role

We’re hiring a Product and R&D Finance leader at Hex. This role has a heavy focus on monetization, product-led-growth, and the drivers behind our gross margins.

You’ll sit at the intersection of our product strategy and the financial model, analyzing pricing changes and new product launches, and guiding the business towards scalable unit economics. You’ll be the lead finance partner to our Product, Engineering, and Infra leaders, reporting directly to the Head of Finance.

What you’ll do

• Own forecasting and planning for AI and Self Serve revenue, including the implications of usage-based pricing and model cost dynamics.
• Model pricing and packaging scenarios. Bring a point of view on tradeoffs, and help the team understand what matters and what is noise.
• Establish and run Self Serve ARR planning and forecasting with clear assumptions, partnering with both Product and Growth Marketing teams.
• Build a visible, regular forecast for COGS and gross margins, including the drivers of inference and cloud spend, and how they relate to product and GTM decisions.
• Own R&D headcount planning. Partner with EPD leaders on hiring plans, re-plans, and capacity tradeoffs.
• Build durable reporting and self-serve access to financial information for your business partners, so Finance’s time is spent on analysis and strategy rather than assembling a spreadsheet. Exercise judgement to use AI where it’s most powerful, but not where it’s performative.

About you

• Strong FP&A fundamentals. You can forecast, explain variance, and build driver-based models that hold up under questions.
• You’ve done monetization and pricing analysis before. You’re comfortable modeling different scenarios and connecting them back to real product decisions.
• You’re fluent in drivers of SaaS gross margins, across AI inference and cloud compute costs.
• You’ve partnered closely with Product and Engineering teams. You can translate technical plans into financial implications without playing telephone.
• You communicate clearly. You can bring structure to messy problems and drive alignment across stakeholders.
• You have good judgment about what’s materially important, and you can prioritize without perfect information.
• You’re comfortable building. That could mean better financial models, better processes, or better data workflows. You’re comfortable diving into ambiguous problems and recommending a solution.
• You have 5+ years of experience working in Strategic Finance or FP&A at a fast-growing SaaS business, or equivalent experience from time spent in investing in SaaS (banking/PE/etc).

Location

• This role is based in our San Francisco HQ or New York City office.

In addition to our unique culture, Hex proudly offers a competitive total rewards package, including but not limited to, market-benched salary & equity, comprehensive health benefits, and flexible paid time off.

The salary band for this role is: $185,000 - $235,000

The salary range shown may be a reflection of additional factors such as geographical location and skill ranges/levels we’re open to. Placement in the salary range will be decided upon completion of the interview process, taking into account factors like leaving room for growth, internal fairness & parity, your demonstrated skills, and the depth of your experience. Our Recruiting team will be able to provide more details during the interview process.

By submitting an application the candidate consents to the use of their personal information in accordance with the Hex Privacy policy: https://learn.hex.tech/docs/trust/privacy-policy.

About the Role

In August of 2021, Hex began building out its Sales team. Since then our customer base has grown, we have a ton of momentum in the market, and we’re continuing to build a world-class sales organization.

We’re looking for an SDR to join our Sales organization focusing on inbound & outbound leads for companies in the Mid-Market and Enterprise space. We’ve seen incredible success growing our customer base in this category and we intend to double down on this and make it central to our growth strategy.

In this role, you’ll be reporting to our Head of Sales Development. Additionally, you’ll be responsible for converting leads from focus outbound accounts, events, trials, webinars, etc into qualified pipeline.

This is a hybrid role (2-3 days/week) based in one of our offices in SF or NYC. 

On any given day you might find yourself:

• Responsible for qualifying new leads and driving pipeline within your assigned territory
• Deeply understand your customers' business challenges and how to position Hex as the solution
• Partner with Account Executives and Sales Engineers to run discovery and demos
• Accelerate conversion to S1 pipeline by sending targeted, personalized messages to prospects in our orbit
• Schedule qualified meetings for our Mid-Market + Enterprise Account Executives
• Work with Demand Generation on targeted campaigns
• Develop, test, and iterate on tactics
• Help improve the blueprint for scaling the SDR function at Hex
• Provide input back to engineering, product management, and marketing
• Create and deliver accurate forecasts

About You:

To be successful in this role, you:

• Have inbound/outbound SDR experience with a technical product (engineers or data end users)
• Have excellent communication skills
• Conduct prospect research and outreach personalization
• Keep an iterative mindset and are comfortable experimenting and failing
• Enterprise experience is beneficial but not required
• Are passionate/curious about the data & analytics space
• Are capable of managing a large pipeline of high-velocity opportunities
• Are capable/willing to learn basic SQL (if you haven't already)
• Possess an enthusiasm for working as part of a team and an ability to partner successfully with cross-functional peers such as product, account executives, engineering, customer success, etc.
• Are comfortable in a fast-paced, often ambiguous environment.

In addition to our unique culture, Hex proudly offers a competitive total rewards package, including but not limited to, market-benched salary & equity, comprehensive health benefits, and flexible paid time off.

The compensation for this position is $32.22 per hour, and is also eligible for commissions. 

The range shown may be a reflection of additional factors such as geographical location and skill ranges/levels we’re open to. Placement in the salary range will be decided upon completion of the interview process, taking into account factors like leaving room for growth, internal fairness & parity, your demonstrated skills, and the depth of your experience. Our Recruiting team will be able to provide more details during the interview process.

By submitting an application the candidate consents to the use of their personal information in accordance with the Hex Privacy policy: https://learn.hex.tech/docs/trust/privacy-policy.

About the Role

Hex is growing fast; we are hiring a Product Expert to nurture and support customers to make them successful with Hex.

Our focus is on building a valuable product that users love, and all your work will feed into that. Our users are "analytically technical" (think: Data Scientist or Analyst writing SQL and Python) and you will engage with them to answer their questions, teach them the inner workings of Hex, and synthesize their feedback. You'll also contribute to building the resources we'll need to quickly scale how we support our growing customer base.

As a Product Expert, you will lean heavily into both your analytics expertise as well as your ability to build deep user empathy to support customers as they use Hex. You will work closely with Sales, Product, and Customer team members to understand our users, speak to Hex's unique capabilities, and provide insight into the things our users need and want most in an analytics data platform. This is not your typical monotonous Support role - you’ll be deep in the technical weeds helping users, hunting down (and squashing!) bugs, and getting creative with how to use Hex to solve complex user workflows.

If you want to learn more about the Customer team, what we do, and how we work, please check out our team page!

About You

• You will help ensure customers are successful by serving as a primary contact for technical questions and use case development throughout the user lifecycle.
• Provide excellent customer support experience (via chat, email, and Slack) by combining deep user empathy, thoughtful insights, and helpful responses to user questions.
• Develop an understanding of the needs of the different types of Hex users and learn how to both apply that knowledge and anticipate their future questions.
• Beyond point-to-point work, you will develop technical content to help users get and stay successful with Hex, including demo projects, documentation, and videos.
• Help us continue to build a product our users love by identifying product weaknesses and common pain points, providing feedback and suggestions to the Product team.

Who you might be

You might be a fit for this role if you have:

• 2+ years experience as a working data scientist, analyst, or analytics engineer, using SQL & Python
• Beyond-the-basics experience with Data Science tooling and workflows, including Python, Jupyter notebooks, SQL, and BI tools.
• Developed analytical thinking ability to effectively troubleshoot complex problems
• A strong track record of talking to customers - from IC users to senior stakeholders - and solving their problems.
• You're an excellent communicator, who builds empathy, shares feedback, and grows successful relationships with internal and external stakeholders.
• A high rate of learning, natural curiosity, and eagerness to debate opinions to find truth.
• A passion for team work, and willingness to be patient, provide honest feedback, and help us build an awesome company culture.
• Based in SF or NYC and excited to work in office at least 2 days per week

🦄 Candidates might have:

• Experience in a user-facing technical capacity - maybe you’ve been a Data Consultant or a Customer Engineer
• Familiarity with the contemporary data stack across ETL, storage, BI, ML, and everything between, with a demonstrated ability to stay up to date with new developments.

In addition to our unique culture, Hex proudly offers a competitive total rewards package, including but not limited to, market-benched salary & equity, comprehensive health benefits, and flexible paid time off.

The salary range for this role is: $115,000 - $125,000.

The salary range shown may be a reflection of additional factors such as geographical location and skill ranges/levels we’re open to. Placement in the salary range will be decided upon completion of the interview process, taking into account factors like leaving room for growth, internal fairness & parity, your demonstrated skills, and the depth of your experience. Our Recruiting team will be able to provide more details during the interview process.

By submitting an application the candidate consents to the use of their personal information in accordance with the Hex Privacy policy: https://learn.hex.tech/docs/trust/privacy-policy.

===

Excerpt: We’re looking for an Enterprise Account Executive to join our Sales organization.

Status: Open

Location: SF, NYC, or Boston

===

About the Role

In August of 2021, Hex began building out its Sales team. Since then our customer base has grown, we have a ton of momentum in the market, and we’re continuing to build a world-class sales organization.

We’re looking for an Enterprise Account Executive to join our Enterprise Sales organization focusing on companies with 2,500+ employees. We’ve seen incredible success growing our customer base in this category with companies like Toast, Cruise, Rivian and many more. We intend to double down on this success and make Enterprise accounts central to our growth strategy.

In this role, you’ll be reporting to our Enterprise Sales Leader. Additionally, you’ll be strategizing and executing on closing new business and expanding our footprint with existing customers.

On any given day you might find yourself:

• Responsible for building new pipeline and driving revenue within your assigned territory
• Deeply understand your customers' business challenges and how to position Hex as the solution
• Partner with Sales Engineering to run discovery, demos, POCs, and technical reviews
• Manage the sales-cycle including lead generation, qualification and other deliverables for closing deals while consistently meeting and exceeding sales goals
• Provide input back to engineering, product management and marketing
• Create and deliver accurate forecasts

About You

To be successful in this role, you will:

• Proven track record selling technical software in the data, DS/ML, or analytics space
• Understand and be able to teach complex technical concepts.
• Can speak confidently about the challenges data practitioners encounter in their day-to-day workflows
• Passionate / curious about the data & analytics space
• Capable of managing large, complex deal cycles involving multiple customer stakeholder groups
• Capable / willing to learn basic SQL (if you haven't already)
• Possess an enthusiasm for working as part of a team and an ability to partner successfully with cross-functional peers such as product, engineering, customer success, etc.
• Be comfortable in a fast-paced, often ambiguous environment.
• Love giving and receiving feedback.
• Are located in the SF, NYC, or Boston metro areas

In addition to our unique culture, Hex proudly offers a competitive total rewards package, including but not limited to, market-benched salary & equity, comprehensive health benefits, and flexible paid time off.

The on-target-earnings (OTE) for this role is: $320,000

The salary range shown may be a reflection of additional factors such as geographical location and skill ranges/levels we’re open to. Placement in the salary range will be decided upon completion of the interview process, taking into account factors like leaving room for growth, internal fairness & parity, your demonstrated skills, and the depth of your experience. Our Recruiting team will be able to provide more details during the interview process.

By submitting an application the candidate consents to the use of their personal information in accordance with the Hex Privacy policy: https://learn.hex.tech/docs/trust/privacy-policy.

About the role

Hex is an AI-powered platform for modern Data Science and Data Analytics workflows. AI Research Engineers at Hex partner with product teams to build industry-leading AI experiences such as the Notebook Agent. In the process, AI Engineers will run experiments, fine-tune models, deploy AI infrastructure, and build and maintain experimentation tooling.

The backbone of all of our AI experiences is providing relevant context to the agent. As an AI Research Engineer focused on our search and context architecture, you’ll be responsible for building out key components of our agentic platform, from agentic search and discovery subagents to high-scale, permissions-aware indexing systems.

If you’re a strong builder excited to bring these capabilities to thousands of users, come do it on the best Data Science platform around, with the best user context.

We are looking for a senior engineer (from an AI Eng, SWE or MLE background) eager to rapidly expand our capabilities in several greenfield applications. As one of our team’s early hires, you will work on a variety of initiatives including:

• Experimenting with new agentic techniques for search, discovery, and context management
• Designing and implementing the architecture for our scalable search and indexing pipelines
• Working at the cutting edge of production AI applications deployed to real customers

This type of ownership will provide incredible opportunities for personal and professional growth. You will have ample technical and team leadership opportunities, depending on your interests.

We aim to deliver AI capabilities that radically accelerate and augment the data science workflow – we’ve got an exciting roadmap and are willing to share more details during the process. We’re particularly interested in candidates who bring inspired excitement about what is possible in this space.

We'd love to hear from you if you have:

• Experience building and measuring high quality search and recommendation systems
• Experience getting AI/ML capabilities into production and serving real users
• A lot of enthusiasm for applications of AI to real business problems.
• Understanding of core MLOps/SW Architecture concepts for modern ML-based applications.
• You’re comfortable working in both Python & JS/TS – it’s okay if you’re only strong in one, but openness to both is important.
• Experimentalist mindset – understanding that quick iteration, and discerning critical thinking, can yield rapid progress on new challenges.
• Interest in the data space, and a love of shipping great products and building tools that empower end users to do more.
• Experience maintaining a high quality bar for design, correctness, and testing.

Our stack

Our product is a web-based notebook and app authoring platform. Our frontend is built with Typescript and React, using a combination of Apollo GraphQL and Redux for managing application state and data. On the backend, we also use Typescript to power an Express/Apollo GraphQL server that interacts with Postgres, Redis, and Kubernetes to manage our database and Python kernels. Our backend is tightly integrated with our infrastructure and CI/CD, where we use a combination of Terraform, Helm, and AWS to deploy and maintain our stack.

In addition to our unique culture, Hex proudly offers a competitive total rewards package, including but not limited to, market-benched salary & equity, comprehensive health benefits, and flexible paid time off.

The salary range for this role is: $225,000-$285,000

The salary range shown may be a reflection of additional factors such as geographical location and skill ranges/levels we’re open to. Placement in the salary range will be decided upon completion of the interview process, taking into account factors like leaving room for growth, internal fairness & parity, your demonstrated skills, and the depth of your experience. Our Recruiting team will be able to provide more details during the interview process.

The key to Hex’s success has been our ability to hire and retain an exceptional team. Our Recruiting team is small, mighty, and building quickly.

We’re looking for a Technical Recruiter to help shape, build, and scale our Engineering, Product and Design organization. You will join our high-performing recruiting team and manage full-cycle recruiting processes to close world-class technical talent.

What you’ll do

• Partner with our Head of Engineering and Engineering Managers on hiring for EPD
• Manage full-cycle recruiting process 
• Maintain strong hiring manager partnership and effective candidate advocacy
• Actively source candidates, screen resumes, and evaluate candidates to determine fit for stage and company
• Develop creative strategies for engaging top talent through outbound prospecting, company marketing, networking, referrals, and events
• Leverage trends, data, research, networks, and your own industry knowledge to know where to go to find exceptional candidates for Hex
• Build a solid understanding of Hex’s business and culture in order to craft thoughtful, high-quality messaging
• Collaborate with the team to expand and elevate our top-of-funnel strategies
• Facilitate interview and hiring decision-making processes with interview panelists, hiring managers, and company leadership
• Manage offer process, partnering with hiring managers, leadership, finance and HR teams
• Continuously and independently seek new ways to improve both the candidate experience and recruiting process

What you’ll bring

• 4+ years of full-cycle technical recruiting experience in a competitive industry (sourcing, screening, and closing candidates)
• Ability to evaluate technical aptitude and screen candidates for both technical and company fit
• Tech and industry knowledge with the ability to understand relevant skills and companies for niche technical roles
• Consultative and interpersonal skills with the ability to communicate across all levels of the organization
• Proficiency sourcing with LinkedIn as well as alternative techniques
• Expertise in leveraging Gem and Greenhouse to build metrics, sourcing strategies, and talent pipelines

In addition to our unique culture, Hex proudly offers a competitive total rewards package, including but not limited to, market-benched salary & equity, comprehensive health benefits, and flexible paid time off.

The salary range for this role is: $144,000 - $165,000

The salary range shown may be a reflection of additional factors such as geographical location and skill ranges/levels we’re open to. Placement in the salary range will be decided upon completion of the interview process, taking into account factors like leaving room for growth, internal fairness & parity, your demonstrated skills, and the depth of your experience. Our Recruiting team will be able to provide more details during the interview process.

About the role

• Due to the nature of Hex’s product and our target end users (data folks), we have a complex and very product-based sales cycle that requires a team-based selling approach. This leader will play a critical role in scaling what’s working, building new playbooks, and developing a team that blends classic sales rigor with technical depth and curiosity.
• This role will help build a top-notch AE team skilled not only in classic sales tactics but also product/ecosystem expertise that is a competitive advantage for Hex. They will be responsible for hiring, coaching, and mentoring the folks on their team. They will partner closely cross-functionally with leaders in revenue, product, and marketing to efficiently close new business and help drive expansion. Success will be measured by revenue attainment and the adoption/efficacy of internal processes.

What you will do

Focus Areas

• Recruit, hire, and onboard high-performing AEs with a focus on technical acumen and customer empathy
• Create an inclusive, high-trust team culture that balances creativity, accountability, and fun
• Coach and support AEs through complex deal cycles—from discovery through close and expansion

Key Responsibilities

• Support the day to day needs and development of the AE team as they work to land new logos and grow our Mid-Market accounts (companies with 250 - 2,500 employees)
• Define and refine our sales methodology, including how we land and expand accounts
• Develop a deep understanding of Hex’s technology, ecosystem, competitors, and use-cases to help shape how we position Hex’s value in a rapidly evolving ecosystem of data tools
• Partner with RevOps and Marketing to manage pipeline health and improve conversion throughout the funnel
• Travel as needed to support the team and deepen customer relationships

Who you might be

You might be a fit for this role if you have:

• 3+ years experience managing and scaling AE teams at a high growth SaaS company with experience as an Account Executive
• Proven track record of successfully hiring, growing, and leading teams
• Experience selling a highly technical product (ideally in the data, analytics, or data management space) to a technical persona (data, engineering, platform)
• Excellent communication and presentation skills with the ability to influence and inspire audiences
• Growth-minded with a desire to build from the ground up
• Highly accountable and able to effectively partner with Business Development, RevOps, and Marketing teams

In addition to our unique culture, Hex proudly offers a competitive total rewards package, including but not limited to, market-benched salary & equity, comprehensive health benefits, and flexible paid time off.

The on-target-earnings (OTE) for this role is: $310,000 - $340,000

The salary range shown may be a reflection of additional factors such as geographical location and skill ranges/levels we’re open to. Placement in the salary range will be decided upon completion of the interview process, taking into account factors like leaving room for growth, internal fairness & parity, your demonstrated skills, and the depth of your experience. Our Recruiting team will be able to provide more details during the interview process.

By submitting an application the candidate consents to the use of their personal information in accordance with the Hex Privacy policy: https://learn.hex.tech/docs/trust/privacy-policy.

About the Role

In August of 2021, Hex began building out its Sales team. Since then our customer base has grown, we have a ton of momentum in the market, and we’re continuing to build a world-class sales organization.

We’re looking for an Account Executive to join our SMB/Mid-Market Sales organization focusing on companies with up to 250 employees. We’ve seen incredible success growing our customer base in this category and intend to double down on this success and make SMB accounts central to our growth strategy.

In this role, you’ll be reporting to our SMB/Mid-Market Sales Leader. Additionally, you’ll be strategizing and executing on closing new business and expanding our footprint with existing customers.

On any given day you might find yourself:

• Responsible for building new pipeline and driving revenue within your assigned territory
• Deeply understand your customers' business challenges and how to position Hex as the solution
• Partner with Sales Engineering to run discovery and demos
• Manage the sales-cycle including lead generation, qualification and other deliverables for closing deals while consistently meeting and exceeding sales goals
• Provide input back to engineering, product management and marketing
• Create and deliver accurate forecasts

About You

To be successful in this role, you:

• 1+ year of experience in a full cycle SaaS sales role and a track record of achieving targets in a lead-generation role in technical software in the data, DS/ML, or analytics space
• Understand and be able to teach complex technical concepts.
• Can speak confidently about the challenges data practitioners encounter in their day-to-day workflows
• Passionate / curious about the data & analytics space
• Capable of managing a large pipeline of high-velocity opportunities
• Capable / willing to learn basic SQL (if you haven't already)
• Possess an enthusiasm for working as part of a team and an ability to partner successfully with cross-functional peers such as product, engineering, customer success, etc.
• Be comfortable in a fast-paced, often ambiguous environment.
• Love giving and receiving feedback.

This role will be hybrid (1-2 days per week in office) based out of either our San Francisco or NYC office.

In addition to our unique culture, Hex proudly offers a competitive total rewards package, including but not limited to, market-benched salary & equity, comprehensive health benefits, and flexible paid time off.

The on-target-earnings (OTE) for this role is: $180,000

The salary range shown may be a reflection of additional factors such as geographical location and skill ranges/levels we’re open to. Placement in the salary range will be decided upon completion of the interview process, taking into account factors like leaving room for growth, internal fairness & parity, your demonstrated skills, and the depth of your experience. Our Recruiting team will be able to provide more details during the interview process.

By submitting an application the candidate consents to the use of their personal information in accordance with the Hex Privacy policy: https://learn.hex.tech/docs/trust/privacy-policy.

About the role

Hex is an AI-powered platform for modern Data Science and Data Analytics workflows. AI Research Engineers at Hex partner with product teams to build industry-leading AI experiences such as the Notebook Agent. In the process, AI Research Engineers will run experiments, fine-tune models, deploy AI infrastructure, and build and maintain experimentation tooling. 

As an AI Research Engineer partnered with Hex's product teams, your focus will be driving Hex's context engine and pushing forward the capabilities of our Notebook Agent. Built for people doing the most complex and impactful data work in an organization, the Notebook Agent is a highly technical data copilot that writes SQL and python, builds beautiful reports and visualizations, and collaborates with the analyst on new avenues of inquiry. Whether its pushing the frontiers of SQL generation quality or using LLMs to evaluate agent threads, your job will be to enable the data teams that work in Hex to build out highly accurate and curated data experiences for their stakeholders, unlocking the power of data driven decisions for the rest of the business.

If you’re a strong builder excited to bring these capabilities to thousands of users, come do it on the best Data Science platform around, with the best user context.

We are looking for a senior engineer (from an AI Eng, SWE or MLE background) eager to rapidly expand our capabilities in several greenfield applications. As one of our team’s early hires, you will work on a variety of initiatives including:

• Building features and experiences from 0 to 1
• Partnering on determining the architecture and stack for our AI-enabled capabilities
• Shipping product experiences that fundamentally change the way that Data Scientists and Analysts operate
• Working at the cutting edge of production AI applications

This type of ownership will provide incredible opportunities for personal and professional growth. You will have ample technical and team leadership opportunities, depending on your interests.

We aim to deliver AI capabilities that radically accelerate and augment the data science workflow – we’ve got an exciting roadmap and are willing to share more details during the process. We’re particularly interested in candidates who bring inspired excitement about what is possible in this space.

We'd love to hear from you if you have:

• Experience getting AI/ML capabilities into production and serving real users – we’re not currently looking for new grad folks.
• A lot of enthusiasm for applications of AI to real business problems.
• Understanding of core MLOps/SW Architecture concepts for modern ML-based applications.
  • Ideal candidates are strong on Infra aspects of MLOps as well.
• You’re comfortable working in both Python & JS/TS – it’s okay if you’re only strong in one, but openness to both is important.
• Experimentalist mindset – understanding that quick iteration, and discerning critical thinking, can yield rapid progress on new challenges.
• Interest in the data space, and a love of shipping great products and building tools that empower end users to do more.
• Experience maintaining a high quality bar for design, correctness, and testing.

Our stack

Our product is a web-based notebook and app authoring platform. Our frontend is built with Typescript and React, using a combination of Apollo GraphQL and Redux for managing application state and data. On the backend, we also use Typescript to power an Express/Apollo GraphQL server that interacts with Postgres, Redis, and Kubernetes to manage our database and Python kernels. Our backend is tightly integrated with our infrastructure and CI/CD, where we use a combination of Terraform, Helm, and AWS to deploy and maintain our stack.

This is a full-time role based out of either our San Francisco or New York office. Employees are encouraged to come into the office at least twice a week, with Tuesdays and Thursdays being our main in-person days.

In addition to our unique culture, Hex proudly offers a competitive total rewards package, including but not limited to, market-benched salary & equity, comprehensive health benefits, and flexible paid time off.

The salary range for this role is: $214,000 - $285,000

The salary range shown may be a reflection of additional factors such as geographical location and skill ranges/levels we’re open to. Placement in the salary range will be decided upon completion of the interview process, taking into account factors like leaving room for growth, internal fairness & parity, your demonstrated skills, and the depth of your experience. Our Recruiting team will be able to provide more details during the interview process.

About the Role

In August of 2021, Hex began building out its Sales team. Since then our customer base has grown, we have a ton of momentum in the market, and we’re continuing to build a world-class sales organization.

We’re looking for an Account Executive to join our Mid-Market Sales organization focusing on companies with up to 2,500 employees. We’ve seen incredible success growing our customer base in this category and intend to double down on this success and make Mid-Market accounts central to our growth strategy.

In this role, you’ll be reporting to our Mid-Market Sales Leader. Additionally, you’ll be strategizing and executing on closing new business and expanding our footprint with existing customers.

On any given day you might find yourself:

• Responsible for building new pipeline and driving revenue within your assigned territory
• Deeply understand your customers' business challenges and how to position Hex as the solution
• Partner with Sales Engineering to run discovery and demos
• Manage the sales-cycle including lead generation, qualification and other deliverables for closing deals while consistently meeting and exceeding sales goals
• Provide input back to engineering, product management and marketing
• Create and deliver accurate forecasts

About You

To be successful in this role, you:

• Have 3+ years of experience in a full cycle SaaS sales role in technical software in the data, DS/ML, or analytics space
• Understand and be able to teach complex technical concepts.
• Can speak confidently about the challenges data practitioners encounter in their day-to-day workflows
• Passionate / curious about the data & analytics space
• Capable of managing a large pipeline of complex opportunities
• Capable / willing to learn basic SQL (if you haven't already)
• Possess an enthusiasm for working as part of a team and an ability to partner successfully with cross-functional peers such as product, engineering, customer success, etc.
• Be comfortable in a fast-paced, often ambiguous environment.
• Love giving and receiving feedback.

In addition to our unique culture, Hex proudly offers a competitive total rewards package, including but not limited to, market-benched salary & equity, comprehensive health benefits, and flexible paid time off.

The on-target-earnings (OTE) for this role is: $250,000. 

The salary range shown may be a reflection of additional factors such as geographical location and skill ranges/levels we’re open to. Placement in the salary range will be decided upon completion of the interview process, taking into account factors like leaving room for growth, internal fairness & parity, your demonstrated skills, and the depth of your experience. Our Recruiting team will be able to provide more details during the interview process.

By submitting an application the candidate consents to the use of their personal information in accordance with the Hex Privacy policy: https://learn.hex.tech/docs/trust/privacy-policy.

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Page: https://hexhq.notion.site/the-customer-team-hex?pvs=143

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About the Role

Hex's customer base is growing and changing quickly as our space and product evolve. To keep pace with this growth, we are hiring the next addition to our Customer Engineering team!

Customer Engineering at Hex is a post-sale focused role that works closely with our Account Executives, Product Experts and EPD teams to deliver a top-notch technical customer experience. As a Customer Engineer, you will use your data and project management expertise to effectively onboard new customers as they begin their journey with Hex while setting them up for long-term success. Our CE team works closely with customers throughout their partnership with Hex to build and implement customer-focused frameworks, advise customers on data curation strategies to enable Hex AI, and educate end users on Hex's unique capabilities. Your work is crucial to drive expansion revenue and our product roadmap.

By being hands-on with customers, you are the eyes and ears of the company. A large part of your role will be translating all of that valuable information into insights for Product, GTM leadership, and more! Reporting directly to our Customer Engineering Lead, this role is perfect for someone looking to have a big impact on a growing team and contribute ideas for how this role will continue to change.

What you will do:

• Become a Hex product expert capable of guiding customers through initial product setup, asset development, and technical questions
• Work hands-on with our strategic customers to:
  • Build confidence that Hex is the best place for their organization to work with data
  • Teach Hex best practices and general platform knowledge
  • Advise on data curation strategy to enable Hex AI
  • Drive Hex product adoption with core data personas
• Experiment with implementation, onboarding and training programs aligned to the newest parts of Hex’s product
• Build relationships with Hex owners at customers in your book of business to get valuable feedback, test early product features, and help them drive product adoption
• Identify patterns from your book of business that can be reused, automated, or incorporated into the product experience
• Aggregate and share product feedback internally based on your experiences working hands-on with customers to inform our product roadmap and prioritization

Who you might be:

• You’re customer and data-obsessed. You have 3+ years working in a technical customer-facing role (Sales/Customer Engineering, Solutions Architect, Technical Account Management) in addition to your overall experience.
  • You are genuinely curious about your customers and their challenges working with data
  • You are comfortable meeting with stakeholders and finding creative solutions to address their pain
• You mirror our core data persona’s technical capabilities. You are fluent in SQL and Python. You have familiarity with the data tooling ecosystem (traditional BI, cloud data warehouses, semantic layers, etc.) and are curious about the role of AI in data (bonus if you have experience with it directly!).
• You are excited to learn and build something new. You welcome opportunities to be creative, design and run experiments and are comfortable sharing wins, losses, and learnings.
• You are an effective communicator & advisor. You work well with technical stakeholders (internal & external) to gather/deliver feedback, share timelines, and drive progress. You are comfortable asking for help when you need it.
• You are a strategic problem solver. You are able to break down complex, ambiguous opportunities into discrete, actionable hypotheses to test with minimal overhead.
• Based in NYC and excited to work in office 2 days per week or based in EST timezone 

If you want to learn more about the Customer team, what we do, and how we work, please check out our team page!

In addition to our unique culture, Hex proudly offers a competitive total rewards package, including but not limited to, market-benched salary & equity, comprehensive health benefits, and flexible paid time off.

The on-target-earnings (base + variable) for this role is: $166,000 - $205,000. 

The OTE range shown may be a reflection of additional factors such as geographical location and skill ranges/levels we’re open to. Placement in the OTE range will be decided upon completion of the interview process, taking into account factors like leaving room for growth, internal fairness & parity, your demonstrated skills, and the depth of your experience. Our Recruiting team will be able to provide more details during the interview process.

By submitting an application the candidate consents to the use of their personal information in accordance with the Hex Privacy policy: https://learn.hex.tech/docs/trust/privacy-policy.

About the Role

In August of 2021, Hex began building out its Sales team. Since then our customer base has grown, we have a ton of momentum in the market, and we’re continuing to build a world-class sales organization.

We’re looking for an Account Executive to join our Mid-Market Sales organization, with a focus on accounts across the EMEA region while being based in NYC, targeting companies with up to 2,500 employees. We’ve seen strong traction with EMEA customers and believe this region will be a critical driver of Hex’s international growth. In this role, you’ll report to our Mid-Market Sales Leader and play a key role in establishing and scaling Hex’s presence across EMEA. You’ll own the strategy and execution for closing new business and expanding our footprint with existing customers across diverse markets, industries, and cultures.

On any given day you might find yourself:

• Building new pipeline and driving revenue across your assigned EMEA territory from NYC
• Developing a deep understanding of your customers’ business challenges and positioning Hex as a strategic solution in regional contexts
• Partnering with Sales Engineering to run discovery sessions and demos tailored to EMEA prospects
• Managing the full sales cycle, including lead generation, qualification, negotiation, and close, while consistently meeting and exceeding sales goals
• Collaborating with product, engineering, and marketing to provide feedback informed by EMEA customer needs and market dynamics
• Creating and delivering accurate forecasts for your territory
• Contributing to go-to-market learnings as Hex continues to scale internationally

About You

To be successful in this role, you:

• Have 3+ years of experience in a full-cycle SaaS sales role, ideally selling technical software in the data, DS/ML, or analytics space
• Are comfortable selling to customers across multiple EMEA markets, cultures, and time zones
• Can understand and clearly explain complex technical concepts
• Speak confidently about the challenges data practitioners face in their day-to-day workflows
• Are passionate and curious about the data & analytics space
• Are capable of managing a large pipeline of complex opportunities
• Are capable of or willing to learn basic SQL (if you haven’t already)
• Enjoy working cross-functionally and partnering with product, engineering, customer success, and marketing
• Thrive in a fast-paced, often ambiguous environment
• Love giving and receiving feedback and contributing to a strong team culture
• Are based in NYC

This role requires regular collaboration with EMEA teams, including some meetings outside standard US Eastern Time business hours. Occasional international travel (up to 10%) may be required.

The role involves access to customer data and requires adherence to company data protection and confidentiality policies.

In addition to our unique culture, Hex proudly offers a competitive total rewards package, including but not limited to, market-benched salary & equity, comprehensive health benefits, and flexible paid time off.

The on-target-earnings (OTE) for this role is: $250,000. 

The salary range shown may be a reflection of additional factors such as geographical location and skill ranges/levels we’re open to. Placement in the salary range will be decided upon completion of the interview process, taking into account factors like leaving room for growth, internal fairness & parity, your demonstrated skills, and the depth of your experience. Our Recruiting team will be able to provide more details during the interview process.

By submitting an application the candidate consents to the use of their personal information in accordance with the Hex Privacy policy: https://learn.hex.tech/docs/trust/privacy-policy.

About the role

Hex is looking for a Product Manager to join the team and help drive the future of how teams work with data. Hex is a product-led company with a strong sales motion, so you’ll get to think deeply about product details and work with our sales team to make sure the product is successful in the market. We’re not big on titles, but this role might index to a Staff Product Manager at another company.

We’re looking for the next PM to move forward our analytical features: notebooks, dashboarding and our conversational AI interfaces. Our recent launches, specifically our AI features like Threads and the Notebook Agent, have driven a huge amount of momentum for the company and our next PM will help us continue that momentum.

What you will do

• Own an area of the product and be responsible for driving forward a coherent vision for that product that resonates with customers
• Do early discovery and help define which problems are worth solving
• Get deep with customers to understand their roles, what they are trying to accomplish and how to make them more impactful in their work
• Do competitive research, get deep in the data and analytics space and understand our Market
• Collaborate closely with engineering, design and GTM teams to deliver high-impact features
• Learn from the sales process to see what’s resonating

About you

• 7 years+ of hands-on experience as either a Product Manager, product-engaged Solutions / Sales Engineer, or customer-engaged Engineer
• Experience with technical products, and demonstrated ability to dive deep into complex systems
• We’re a growth-stage startup, so we’re looking for PMs that can ship quickly and iterate
• Preference for candidates with experience or strong interest in data and analytics

This role will be hybrid (1-2 days per week in office) out of our NYC office. 

In addition to our unique culture, Hex proudly offers a competitive total rewards package, including but not limited to, market-benched salary & equity, comprehensive health benefits, and flexible paid time off.

The salary range for this role is: $200,000 - $269,000.

The salary range shown may be a reflection of additional factors such as geographical location and skill ranges/levels we’re open to. Placement in the salary range will be decided upon completion of the interview process, taking into account factors like leaving room for growth, internal fairness & parity, your demonstrated skills, and the depth of your experience. Our Recruiting team will be able to provide more details during the interview process.

By submitting an application the candidate consents to the use of their personal information in accordance with the Hex Privacy policy: https://learn.hex.tech/docs/trust/privacy-policy.