Grow Therapy
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Senior UX Researcher
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About Us:
Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.
About Us:
Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.
About the Role
At Grow, we are building products that support people’s mental health and overall wellbeing. We believe meaningful research is critical to creating experiences that are not only usable, but genuinely helpful and human-centered.
We’re looking for a mid-level User Experience Researcher who is comfortable working across qualitative and quantitative methods and thrives in ambiguous, fast-moving environments. You’ll partner closely with Product, Design, and Business teams to uncover insights that shape strategy, inform design, and improve user outcomes.
This role is ideal for someone who is passionate about understanding people, curious about the intersection of technology and mental health, and motivated to advocate for users in impactful ways.
What You’ll Do
- Design and execute end-to-end research using a mix of methods (e.g., interviews, usability testing, surveys, focus groups, field studies)
- Develop and prioritize research plans in partnership with product and business teams
- Conduct studies that uncover both user behaviors and attitudes
- Synthesize findings into clear, actionable insights that inform product strategy and design decisions
- Communicate research outcomes through compelling storytelling, presentations, and deliverables
- Collaborate cross-functionally with Product, Design, Content, Engineering, and Marketing to guide decision-making
- Advocate for users by bringing their needs and perspectives into product development
- Navigate ambiguity and manage multiple projects in a fast-paced environment
- Promote inclusive, ethical research practices, especially within the mental health space
What We’re Looking For
- 5–8+ years of experience in UX research, product research, or a related field
- Mixed method researcher with strong experience in qualitative and quantitative research methods
- Proven track record of conducting research that has influenced product, design, or growth decisions
- Ability to move between evaluative (tactical) and generative (strategic) research
- Experience working cross-functionally in product-driven environments
- Strong communication and storytelling skills to influence diverse stakeholders
You’ll Be a Great Fit If You
- Thrive in collaborative, high-growth environments and enjoy helping teams make better decisions
- Are deeply curious and care about people and their experiences, and motivated to solve complex user problems, especially in mental health, healthcare, or multi-sided platforms
- Are comfortable navigating ambiguity and shaping direction in fast-changing environments
- Balance research rigor with pragmatism to drive efficient, impactful outcomes
- Bring a strong point of view while remaining adaptable and grounded in evidence
- Are motivated by impact and want your work to make a meaningful difference
Why Grow
- Work on products that directly impact mental health and wellbeing
- Collaborate with a team that values diverse perspectives and inclusive research
- Help shape how research drives decisions in a growing organization
- Contribute to building more human, ethical, and supportive technology
Employment Type: Full Time
Base Compensation: The base compensation range for this position is $182,000–$227,000 USD
This is a hybrid role with the expectation to work onsite from our NYC, San Francisco, or Seattle hub location three days per week (Tuesday, Wednesday, and Thursday) and travel 2–3 times per year (e.g., company and department offsites).
The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate’s working location.
Full Time Employee Benefits:
- Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage.
- Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend.
- Financial Wellness: 401(k) program and equity opportunities.
- Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees.
- Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week.
- Wellness & Development: Annual stipends to put towards personal & professional growth.
- Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace).
- Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance.
Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings.
Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Use of AI Tools: By submitting your application, you acknowledge and consent to the use of automated tools as part of our recruitment process. Specifically, we use a third-party AI tool, Gem, to assist in the initial screening of resumes. This tool analyzes resumes based on role-specific criteria provided by our recruiters to identify potentially strong matches for the role. Importantly, no hiring decisions are made by the AI tool. All decisions about which candidates move forward are made by our human recruiting team after independent review.More information about Gem’s approach to compliance with California FEHA regulations on automated decision systems and New York Local Law 144 can be found on the Gem compliance website.We are committed to transparency and fairness in our hiring practices. If you have questions about how our AI tools work, or would like more information about how your application will be processed, please contact us at talentops@growtherapy.com. If you require an accommodation due to a disability, or have concerns about the use of AI in the hiring process, please also contact us. We are happy to provide assistance or offer an alternative method of participating in the recruitment process.
Ready to apply?
Apply to Grow Therapy
Senior/Staff Product Designer
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About Us:
Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.
The Opportunity:
We're seeking a Senior or Staff Product Designer to join our growing Design team and help shape the future of mental health technology. This is a senior-level role for an experienced designer ready to take on significant ownership and influence. You'll have the unique opportunity to work on 0-to-1 products that directly impact millions of users seeking mental health support, while operating at the intersection of product strategy, brand excellence, and user experience to create breakthrough solutions in a rapidly evolving industry.
What You'll Be Doing:
- Drive strategic product initiatives from concept to launch, leveraging design thinking to influence product strategy and business outcomes
- Design and prototype end-to-end user experiences with pixel-perfect execution, considering every interaction, animation, and transition
- Champion design excellence by treating product as an extension of our brand, ensuring every touchpoint meets the highest quality standards
- Lead cross-functional collaboration with Engineering, Product Management, and other stakeholders to bring ambitious visions to life
- Senior-level ownership with the autonomy to drive major product initiatives and influence company-wide design decisions
- Strategic leadership within the design organization, helping to shape team culture and design standards
What We're Looking For:
- Strategic mindset with a passion for 0-to-1 product development and the ability to see the bigger picture
- Exceptional craft with meticulous attention to detail and a commitment to pixel-perfect execution
- Prototyping expertise across multiple tools and mediums, with the ability to bring ideas to life quickly and effectively
- Motion design sensibility with deep consideration for animations, transitions, and micro-interactions
- Brand-conscious approach that understands how product design extends and amplifies brand identity
- Process leadership experience in establishing workflows, design systems, and team practices
- Mentorship capabilities with experience guiding and developing junior design talent
- Cross-functional collaboration skills with proven ability to work effectively with Engineering, PM, and other disciplines
- In-house product experience required; agency experience is a plus
- Conversational AI experience is a plus, given our focus on innovative mental health solutions
You'll Be A Good Fit If:
- 5+ years of product design experience with a strong portfolio demonstrating strategic thinking and exceptional execution
- Senior-level experience with proven track record of leading complex, high-impact product initiatives
- Experience working on consumer-facing products with significant user impact
- Proficiency in design tools (Figma, Photoshop, etc.)
- Strong understanding of design systems, accessibility, and responsive design principles
- Experience working in fast-paced, high-growth environments
- Excellent communication skills and ability to present and defend design decisions
Role Details:
Employment Type: Full Time, Exempt
Base Compensation: The base compensation range for this position is:
- Hybrid Commitment: $182,000 - 230,000 USD Annually
This role can be hybrid (onsite from our NYC, San Francisco, or Seattle hub location three days per week: Tuesday, Wednesday, Thursday). Expect to travel 2–3 times per year (e.g., company and department offsites).
The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate’s working location.
Full Time Employee Benefits:
- Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage.
- Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend.
- Financial Wellness: 401(k) program and equity opportunities.
- Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees.
- Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week.
- Wellness & Development: Annual stipends to put towards personal & professional growth.
- Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace).
- Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance.
Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings.
Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Use of AI Tools: By submitting your application, you acknowledge and consent to the use of automated tools as part of our recruitment process. Specifically, we use a third-party AI tool, Gem, to assist in the initial screening of resumes. This tool analyzes resumes based on role-specific criteria provided by our recruiters to identify potentially strong matches for the role. Importantly, no hiring decisions are made by the AI tool. All decisions about which candidates move forward are made by our human recruiting team after independent review.More information about Gem’s approach to compliance with California FEHA regulations on automated decision systems and New York Local Law 144 can be found on the Gem compliance website.We are committed to transparency and fairness in our hiring practices. If you have questions about how our AI tools work, or would like more information about how your application will be processed, please contact us at talentops@growtherapy.com. If you require an accommodation due to a disability, or have concerns about the use of AI in the hiring process, please also contact us. We are happy to provide assistance or offer an alternative method of participating in the recruitment process.
Ready to apply?
Apply to Grow Therapy