About Us

Greenbrook Medical is building the new standard in primary care. We deliver high-touch, relationship-based care through neighborhood clinics, grounded in a simple belief that every senior deserves the kind of care we would want for our own families. Our model emphasizes time with patients, coordination, and a personalized approach that improves outcomes while lowering total cost of care.

We take full accountability for patient outcomes and overall cost of care, aligning clinical excellence with disciplined execution. The results speak for themselves, with a patient Net Promoter Score of 91 compared to 32 for typical healthcare organizations, reflecting our belief that happier patients are healthier patients.

Rooted in Tampa Bay, our partnership with Tampa General Hospital has supported our growth as we expand across the region. Backed by strong unit economics, experienced operators, and a clear playbook, Greenbrook is entering its next phase of growth. We are looking for builders and operators who want to help scale a platform designed to deliver better care, better coordination, and better outcomes for seniors.

About the Role

At Greenbrook, great care starts with great teams.

As our HR Business Partner, you will be a visible, hands-on people leader embedded in our clinics, working side-by-side with operational leaders to build high-performing, accountable, values-driven teams. The HRBP is a field-based, culture-shaping, leadership-building role focused on helping managers become exceptional leaders and ensuring our teams consistently deliver excellence for patients and each other.

Reporting to our Chief People Officer, this role is not about policies from a distance. It is about coaching leaders in real time, strengthening accountability, and helping teams deliver excellence in a fast-paced, mission-driven clinical environment. You will help managers grow into stronger leaders, resolve team challenges early, and build cultures where Heart, Excellence, Accountability, Resilience, and Teamwork show up in every clinic.

Compensation

Compensation range: $100,000-$120,000 based on years of transferable experience with a generous performance bonus.

At Greenbrook Medical, we value fair and equitable pay. Your salary within this range will be based on your relevant, transferable experience and professional achievements.

Location: Tampa Bay, Florida (hybrid role with several days per week working on-site in clinics)

Key Responsibilities

People Leadership & Manager Effectiveness

• Partner closely with clinic leaders to build high-performing, accountable, values-driven teams
• Coach leaders in real time on leadership behaviors, feedback, difficult conversations, and performance management
• Raise the capability of managers to hire well, lead effectively, and build strong, cohesive teams
• Ensure leaders consistently understand, model, and uphold Greenbrook’s expectations for people leadership and culture
• Support career development and internal mobility by helping managers grow talent, identify potential, and build strong pipelines
• Act as a trusted advisor in high-stakes or complex people decisions in fast-paced clinic environments

Performance, Accountability & Talent Excellence

• Build and sustain a high-performance culture defined by clarity, accountability, and consistent feedback
• Support managers in addressing performance issues early, directly, and effectively
• Serve as the first line of support for ongoing performance management, including coaching managers on Lattice documentation before it is finalized
• Lead execution of formal performance cycles, including training, timelines, calibration support, and creation of simple, usable tools and resources (e.g., Notion guides)
• Partner across the full talent lifecycle including hiring support, onboarding enablement, development, and performance management
• Support compensation, growth, and year-end review processes to reinforce a high-bar, performance-driven culture
• Ensure strong talent density by helping teams maintain A players in the right roles
• Partner on career growth and development, reinforcing that advancement is earned through impact, not tenure
• Serve as the primary partner for employee relations, ensuring issues are addressed fairly, consistently, and aligned to values and patient care standards

Engagement, Culture & Recognition

• Partner with leaders to translate engagement insights into real operational and leadership actions
• Strengthen team engagement, retention, and cohesion across clinics
• Lead recognition and appreciation efforts that reinforce great performance and values in action
• Build a culture where excellence is visible, celebrated, and reinforced daily

Clinic Partnership & Field Presence

• Spend significant time in clinics to understand frontline reality, leadership effectiveness, and team dynamics
• Observe patterns across teams to identify what is driving strong performance vs. breakdowns
• Support leaders in real time with people and team challenges
• Identify and scale best practices from high-performing teams across the organization

Culture & Values in Action

• Translate Greenbrook’s HEART values into clear, observable leadership behaviors
• Reinforce a culture of high standards, accountability, and patient-first decision-making
• Identify early signs of cultural breakdown and help reset expectations and leadership behaviors

Accountabilities

• Maintain regrettable attrition at or below 15% across supported markets
• Drive strong performance outcomes, with a high percentage of team members meeting or exceeding expectations in review cycles
• Maintain excellent engagement and eNPS scores, including team member trust in and perceived support from the People team
• Ensure timely resolution of team member relations and performance issues, with a focus on early intervention and clear outcomes
• Strengthen manager effectiveness, reflected in improved early performance feedback and overall performance review ratings across teams

About You

• Experience: 5+ years in HRBP, People Partner, or HR leadership roles, ideally supporting operational or clinical teams
• Education / Certification: Bachelor’s degree required; HR certification (PHR, SHRM-CP or equivalent) is a plus
• Skills:
• Strong coaching and leadership development capability, especially with frontline and operational managers
• Comfortable working in fast-paced, high-accountability environments such as healthcare, multi-site operations, or service organizations
• Excellent communication skills, both verbal and written, with a high level of polish and the ability to build trust quickly across all levels
• Strong project management skills with the ability to drive initiatives forward, manage competing priorities, and ensure follow-through
• Ability to navigate ambiguity, make sound decisions with incomplete information, and bring structure to evolving environments
• High attention to detail paired with a strong bias toward action and execution
• Maintains high standards for quality of work and performance, both personally and across teams
• Ability to balance empathy with accountability in performance, culture, and team conversations
• Values: You embody our core values of Heart, Excellence, Accountability, Resilience, and Teamwork.

Why You Should be Excited

• Innovation: Be part of an innovative clinic setting the standard for senior-focused primary care. Work in a supportive, patient-first environment that values quality care.
• Impact: Be part of a mission-driven team focused on transforming healthcare for underserved seniors.
• Growth: We’re building more than a company - we’re building careers. As we grow, we’re creating meaningful opportunities for you to expand your skills, take on new challenges, and shape your path forward.
• Compensation & Benefits: Competitive base salary and performance-based bonus, paid time off, health, dental and vision benefits, and 401K with a company match.

Our Selection Process

Our selection process typically includes an online application, initial interview, second round interview, values interview, clinic walk-through, and reference check.

Equal Employment Opportunity and Commitment to Diversity

At Greenbrook Medical, we believe the only way we accomplish our mission is by building the best team in healthcare. We do this through a culture of respect and belonging, ensuring our teammates feel cared for first and foremost. 

We will extend equal employment opportunity to all applicants without regard to age, race, ethnicity, sex, religion, sexual orientation, gender identity, socioeconomic background, disability status, military affiliation, pregnancy or any other status protected under federal, state and local laws. We encourage all who share our mission to apply. Greenbrook Medical will provide reasonable accommodations during the recruitment process. If you need additional accommodations or assistance, do not hesitate to contact our People team at recruiting@greenbrookmedical.com.

About Us

Greenbrook Medical is building a next-generation, senior-focused primary care platform designed to improve the health and wellbeing of seniors across the country. We operate high-touch neighborhood clinics that take full accountability for outcomes and total cost of care, aligning clinical excellence with disciplined execution — and it’s working. Our patient Net Promoter Score is 91 (compared to 32 for typical healthcare organizations), proving that happier patients really do become healthier patients.

Rooted in Tampa Bay, our partnership with Tampa General Hospital has allowed us to accelerate our growth as we expand. Backed by strong unit economics, experienced operators, and a clear playbook, Greenbrook is entering its next phase — and we’re looking for builders to help scale it.

This is a company for operators who want to shape the future of senior care. You’ll help build the infrastructure, processes, and teams needed to deliver better care, better coordination, and better outcomes — while growing a platform that’s designed to succeed only when our patients thrive.

About the Role

Join Greenbrook Medical as a key driver of our frontline talent strategy! The Recruiter will play a critical, high-impact role in building the teams that power our clinics. You will own the full-cycle recruiting process for high-volume operational roles—including Medical Assistants, Coders, Billers, and other essential support staff—ensuring our patients consistently receive exceptional care.

The Recruiter will take ownership of an existing recruiting process and run with it—managing sourcing, screening, interview coordination, and candidate experience while partnering closely with hiring managers to maintain a high bar for talent. This role is all about executing with excellence, thinking creatively, and helping Greenbrook hire outstanding teammates at scale.

This position is perfect for someone highly motivated, curious, and ready to grow. As Greenbrook expands, you’ll have real opportunities to influence recruiting strategy, lead process improvements, and shape how we attract top talent. You’ll report directly to the Senior Recruiter and collaborate across clinics and operational teams to make a visible impact on our growth and culture.

Compensation

Compensation: $90,000 base, with a generous performance bonus

At Greenbrook Medical, we value fair and equitable pay. Your salary will be based on your relevant, transferable experience and professional achievements.

Location: Hybrid in the Greater Tampa Bay Area with occasional travel to each of our clinic locations.

Key Responsibilities

Full-Cycle Recruiting

• Lead the end-to-end recruiting process for operational roles—Medical Assistants, Coders, Billers, and other high-volume positions.
• Manage candidate pipelines through sourcing, screening, interviews, and offers, ensuring every candidate has a positive, memorable experience.
• Partner with hiring managers to move candidates efficiently while maintaining a high hiring standard.
• Keep candidate records organized, accurate, and actionable within the ATS.

Hiring Manager Partnership

• Serve as a trusted advisor and partner to leaders, guiding consistent hiring decisions.
• Maintain a high hiring bar by guiding interviewers toward consistent evaluation standards.
• Support managers in running structured, effective interviews.
• Collaborate with the Senior Recruiter to coach and elevate hiring managers’ recruiting skills.

Sourcing & Pipeline Development

• Act as a creative talent scout for Greenbrook’s frontline teams, going beyond traditional job boards to uncover top candidates.
• Use innovative outreach strategies, untapped local networks, social media campaigns, and community engagement to attract talent.
• Build and maintain robust pipelines for high-volume roles, ensuring a steady flow of exceptional candidates to support clinic growth.
• Collaborate with local training programs, schools, and community partners to identify and engage potential candidates in new and unconventional ways.
• Turn every connection into a potential future teammate, leveraging relationships to strengthen Greenbrook’s talent network.
• Represent Greenbrook at recruiting events such as Medical Assistant career fairs and school partnerships.
• Help organize and run local hiring events, clinic tours, and candidate open houses.
• Serve as the point person for externship partnerships with local medical assistant programs.

Recruiting Operations

• Track hiring metrics, maintain recruiting data, and support scheduling logistics.
• Ensure recruiting processes are followed efficiently and consistently.
• Partner with the Senior Recruiter on continuous improvement and system enhancements.

Accountabilities

• Hiring Execution: Successfully manage recruiting pipelines for entry-level and operational roles, ensuring timely, high-quality hires. Measured by time-to-fill, headcount staffed rate and performance previews.
• Candidate Experience: Deliver a thoughtful, organized, and professional candidate experience that reflects Greenbrook’s mission and values, evidenced by our candidate survey.
• Hiring Manager Partnership: Support managers in running effective interviews and maintaining a consistent hiring bar. Measured by hiring manager survey and performance preview survey results.
• Pipeline Development: Build and maintain strong talent pipelines to support ongoing clinic growth. Measured by strength and readiness of talent pools.

About You

• Experience: 
• 3–5 years of recruiting or talent acquisition experience, ideally high-volume, clinical or operational roles.
• Full-cycle recruiting experience, including behavioral or competency-based interviews.
• ATS experience (Greenhouse a plus).
• Healthcare recruiting experience is helpful but not required.
• Skills:
• Highly organized with strong attention to detail and follow-through.
• Strong communication skills and ability to build relationships with candidates and hiring managers.
• Self-starter with strong initiative and the ability to manage multiple open roles simultaneously.
• Curious and eager to learn, with a mindset of continuous improvement.
• Comfortable working in a fast-paced, scaling organization.
• Traits We Value
• Ownership: You take initiative and run with responsibilities.
• Curiosity: You want to understand how things work and how they can be improved.
• Drive: You care about outcomes and hold yourself to a high standard.
• Coachability: You welcome feedback and are excited to grow.
• Values: You embody our core values of Heart, Excellence, Accountability, Resilience, and Teamwork.

Why You Should be Excited

• Innovation: Be part of an innovative clinic setting the standard for senior-focused primary care. Work in a supportive, patient-first environment that values quality care.
• Impact: Be part of a mission-driven team focused on transforming healthcare for underserved seniors.
• Growth: We’re building more than a company - we’re building careers. As we grow, we’re creating meaningful opportunities for you to expand your skills, take on new challenges, and shape your path forward.
• Compensation & Benefits: Competitive base salary and performance-based bonus, paid time off, health, dental and vision benefits, and 401K with a company match.

Our Selection Process

Our selection process typically includes an online application, short phone interview and writing sample, second round interview, values interview, clinic walk-through, and reference check.

Equal Employment Opportunity and Commitment to Diversity

At Greenbrook Medical, we believe the only way we accomplish our mission is by building the best team in healthcare. We do this through a culture of respect and belonging, ensuring our teammates feel cared for first and foremost.

We will extend equal employment opportunity to all applicants without regard to age, race, ethnicity, sex, religion, sexual orientation, gender identity, socioeconomic background, disability status, military affiliation, pregnancy or any other status protected under federal, state and local laws. We encourage all who share our mission to apply. Greenbrook Medical will provide reasonable accommodations during the recruitment process. If you need additional accommodations or assistance, do not hesitate to contact our People team at recruiting@greenbrookmedical.com.