We’re looking for an Account Director to lead and grow a portfolio of key client relationships at Great State. This is a senior client leadership role for someone who loves building strong partnerships, shaping smart digital strategy and helping clients make better decisions that drive real business impact.
You’ll work closely with our Client Partners, Delivery Leads and studio teams to grow accounts, deliver ambitious digital work and build long-term, trusted client relationships at senior and C-suite level.
What you’ll do
- Build trusted relationships with senior stakeholders and C-suite clients.
- Act as a strategic partner, shaping direction, challenging thinking and helping clients make smarter digital decisions.
- Own the growth and commercial performance of your accounts.
- Spot and convert opportunities for account growth (up-sell and cross-sell).
- Set a high bar for delivery quality across strategy, creative, technology and client service.
- Coach and inspire teams to do ambitious, commercially smart work.
- Help shape Great State’s profile through new business, pitches and industry presence.
What we’re looking for
- Proven experience leading senior client relationships in an agency or consultancy.
- Strong strategic thinking, with the confidence to influence.
- A solid track record of account growth and commercial performance.
- Experience delivering complex digital products and services.
- A collaborative leader who brings out the best in teams.
- Calm under pressure, commercially sharp and comfortable navigating complex stakeholder environments.
- Someone who is curious, ambitious and motivated by doing work that makes a real impact.
Why Great State
You’ll join a senior, ambitious team working on meaningful digital challenges for purpose-driven organisations. We care deeply about the quality of our work, how we treat each other and the impact we create for clients. You’ll have the space to shape strategy, grow accounts and influence how we work as an agency.