Are you ready to make a significant impact in the world of casualty claims?

As a Claims Specialist, Casualty you will be at the helm of managing high-severity and complex casualty claims, including those in litigation. Your role will be pivotal in ensuring fair and efficient resolutions, conducting comprehensive file reviews, and mentoring junior claims handlers. Join our dynamic team and leverage your expertise to navigate intricate cases, collaborate with cross-functional teams, and stay ahead of industry trends. Your contributions will directly shape the future of our claims operations and drive our success.

What will you do? 

• Investigate, evaluate, negotiate, and settle moderate to severe bodily injury claims, as well as property damage liability claims
• Proactively manage your desk by adhering to deadlines, keeping clear notes, and maintaining timely and accurate reserves
• Mentor other more junior team members
• Support special projects as needed

Qualifications: 

• 5-10 years handling of moderate to severe casualty claims
• Prior experience in mentoring and technical evaluation
• Strong analytic and negotiation skills
• University or college degree
• CIP, FCIP or CRM designations an asset
• Proficient in investigation, evaluation, negotiation and settlement of claims
• Strong problem-solving skills
• Demonstrated willingness for continued development
• Travel may be required

Permanent, Full-Time 

Hybrid: This is a hybrid role. Please note, regular in-person workdays at our Cambridge Office or Toronto Office are expected minimum of two a week.

The expected base salary range for this position is $67,000 - $117,000. Depending on your relevant experience, skills, qualifications, market conditions and business needs, base compensation may vary. You have the potential to earn more through Gore Mutual’s discretionary bonus program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.

Please note: This range reflects the expected base salary for this role but may not represent the full compensation range for all experience and skill levels. During the recruitment process, we will discuss and consider how your unique qualifications align with the broader range for this position.

Gore Mutual is proud to offer a comprehensive total rewards package which includes extended health and dental benefits, disability insurance, retirement plan matching, paid time off, recognition and perk programs.

The Recovery Adjuster is responsible for handling Recovery files of small to moderate severity and complexity, for all lines of business including Auto, Property, Commercial and Liability files. The adjuster will be responsible for investigating, reviewing, evaluating, negotiating and settling Recovery files for all business lines.  

The adjuster will be expected to demonstrate strong judgment and analytical skills in order to maximize recovery results and provide superior customer service while adhering to Gore Mutual’s internal policy and procedures while ensuring accurate reserving is in place and the anticipated Subrogation recovery is updated accordingly in the file.  Files may be pursued through inter-company arbitration or litigation.  

In addition to maximizing recoveries, the adjuster will also manage and guide their files on controlling expenses by ensuring accuracy and consistency in invoices received and paid accordingly. 

What you will do: 

HANDLE LOW TO MODERATE COMPLEXITY RECOVERY FILES:

• Review, investigate and assess new claims as they are referred and ensure that required expert vendors are involved in a timely manner.  
• Ensure that responsible parties are placed on notice and send the Demand and Subrogation documents to the responsible parties.  
• Engage legal counsel as soon as the need is identified and when appropriate. 
• Ensure that legal limitation dates are protected where we intend to pursue recovery or are still investigating, while also ensuring our clients are kept apprised of recovery efforts.  
• This role will also require that they prepare detailed reports for the Recovery Team Leader or Specialist for settlement authority requests and abandonment requests. 

ATTEND SETTLEMENT CONFERENCES, MEDIATIONS, PRE-TRIALS, TRIALS:

• Attend settlement conferences, mediation, pre-trials, and trials as required with our legal counsel.  
• Provide settlement instructions to legal counsel in pro-active efforts to resolve files in a timely manner using Alternative Dispute Resolution such as mediation/arbitration when possible.   
• Prepare files for pre-arbitration officer for inter-company arbitration process and attend hearings when possible and where pre-arbitration does not resolve the matter. 

PROVIDE DIRECTION TO CLAIMS HANDLERS ON RECOGNITION AND SUPPORT FOR RECOVERY:

• Collaborate with and provide direction to front line staff based on the claim circumstances around what evidence is required to enhance our chances of a successful recovery.   
• Ensure evidence is secured and/or retained and that the initial subrogation investigation is addressed. 

CONTROL RECOVERY EXPENSES:

• Review all invoices received for accuracy and legitimacy, issue payment accordingly.   
• Obtain budgets from recovery vendors prior to engaging their services to ensure it makes economic sense to pursue the recovery.  
• Ensure the expense of investigating and pursuing the recovery claim is not more than 35% of the value of the potential recovery amount. 

NEGOTIATE SETTLEMENT OF RECOVERY FILES:

• Negotiate directly with responsible parties, their insurers or other representatives to arrive at the highest possible settlement amount, in a timely manner.  
• Ensure releases are properly worded before signing on behalf of Gore Mutual and that the Insured’s interests and Gore’s interests are protected. 
• Ensure that Recovery payments are received within a timely manner and the insured’s deductible is reimbursed accordingly if applicable. 

What you need to Succeed:

• College or University degree preferred
• 1-3 years Auto Claims, Property Claims, or Casualty Claims experience required
• 1-3 years of Subrogation experience preferred
• CIP designation or in-progress preferred 

Hybrid: We are a hybrid company and work 2 days per week in-office. This role has the flexibility to attend either our Cambridge or Toronto office, with one day per quarter required in our Cambridge office.

The expected base salary range for this position is $52,500 - $86,500. Depending on your relevant experience, skills, qualifications, market conditions and business needs, base compensation may vary. You have the potential to earn more through Gore Mutual’s discretionary bonus program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.

Please note: This range reflects the expected base salary for this role but may not represent the full compensation range for all experience and skill levels. During the recruitment process, we will discuss and consider how your unique qualifications align with the broader range for this position.

 Gore Mutual is proud to offer a comprehensive total rewards package which includes extended health and dental benefits, disability insurance, retirement plan matching, paid time off, recognition and perk programs.

Are you driven by data, inspired by innovation, and eager to shape the future of insurance?

Join a fast-growing Canadian P&C insurer where you'll play a pivotal role in advancing our Actuarial Services function. We're building on a solid foundation—powered by cutting-edge technology, a robust enterprise data analytics team, and bold investments in AI. With this groundwork in place our talented team is now focused on scaling and refining our capabilities.

We're looking for bright, analytical minds to help bring our strategy to life. If you're passionate about solving complex problems and want to explore Pricing, Underwriting, and Claims, we want to hear from you.

Senior Data Scientist

We're looking for a Senior Data Scientist to join our growing team and build the next generation of predictive analytics solutions. In this role, you won’t just be crunching numbers, you’ll be using machine learning (ML) and artificial intelligence (AI) models to transform raw data into powerful insights that drive our business forward.

This is an opportunity to directly contribute to our core operations, working alongside a supportive team who are invested in your growth. If you have a passion for data and a desire to see your work make a tangible impact, this role is for you.

What you'll do:

• Deliver value through data-driven algorithms and models: You will apply the right mix of ML and AI to solve high-impact business problems. You’ll partner with stakeholders to select and defend the best model architecture and explainability approaches to balance performance, interpretability, and trade-offs.
• Embed ML/AI into core business capabilities: You will build deep expertise in P&C insurance workflows and translate that knowledge into practical ML/AI-powered analyses, decision tools, and visualizations that improve how work gets done.
• Partner with stakeholders to ensure adoption, value, and model integrity: You’ll align with stakeholders on goals and success metrics, then pressure-test solutions against real constraints to ensure they’re feasible and valuable. You will communicate your insights and recommendations with clarity and confidence to both technical and non-technical audiences.
• Invest in Your Future: We're committed to your professional development. You'll engage in project-specific research to continually grow your skills and have the unique opportunity to collaborate with our Claims and Finance departments.

 What You’ll Need to Succeed

• Education: You have a master’s degree in a quantitative or technical discipline
• Experience: You have 3–5 years of experience in an ML/AI development role, with experience deploying ML / AI models into production and associated governance procedures.
• Technical Skills: You have a broad understanding of modern ML architectures, familiarity with cloud and ML platforms. You have strong Python programming skills and experience with various ML libraries.
• Core Competencies: You have excellent analytical, quantitative, and critical thinking skills. You are highly analytical and use your communication and collaboration skills to engage with stakeholders to solve problems.

If you're ready to be a core part of our mission and make a tangible impact from day one, we want to hear from you.

#LI-Hybrid

The expected base salary range for this position is $79,500 - $129,500. Depending on your relevant experience, skills, qualifications, market conditions and business needs, base compensation may vary. You have the potential to earn more through Gore Mutual’s discretionary bonus program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.

Please note: This range reflects the expected base salary for this role but may not represent the full compensation range for all experience and skill levels. During the recruitment process, we will discuss and consider how your unique qualifications align with the broader range for this position.

Gore Mutual is proud to offer a comprehensive total rewards package which includes extended health and dental benefits, disability insurance, retirement plan matching, paid time off, recognition and perk programs.