The application window will be open until at least May 18, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

Role Description

In this role, you'll:

• Be a subject matter expert in GFiber’s products, policies, contracts, and processes. 
• Track pending commercial installations to ensure they are scheduled and installed on time.
• Update tracking tools and Salesforce, as needed.
• Provide exceptional customer service by proactively reaching out to schedule appointments and promptly responding to all inquiries (phone, email, etc.) to answer questions and resolve concerns.
• Partner with the TechOps team to help ensure each customer gets connected in a timely manner.
• Escalate customer concerns and issues to the local TechOps and Sales leadership teams, as needed.
• Help catalog customer feedback, product enhancements, and competitive intel.
• Show due care and attention to detail, ensuring work is right the first time.
• Foster and maintain a sense of teamwork and community.

At a minimum we'd like you to have:

• High school diploma or GED.
• 3 years of sales or customer service experience.
• Experience with Google Sheets and/or Excel.
• 1 year of experience collaborating with cross-functional teams. 
• Ability to work non-standard working hours including earlier mornings and nights across multiple domestic time zones.

It's preferred if you have:

• Prior experience working in a CRM database; Salesforce preferred.
• Direct sales or related experience with proven results.
• Proven ability to communicate effectively in both written and verbal formats.
• Proficient customer service skills with the ability to resolve customer challenges, complaints, and concerns.
• Demonstrated experience in creative and persistent problem solving.

The US base salary for this full-time position is $55,200 - $60,700 + bonus + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

#LI-DNI

The application window will be open until at least April 17, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

This role is not eligible for immigration sponsorship.

At GFiber, our Information Systems and Technology team plays a crucial role in enhancing employee productivity and efficiency across all departments. We are dedicated to delivering quality support while fostering a strong business partnership and ensuring seamless project deliverables. Together,  we focus on delivering innovative solutions that empower our colleagues and drive the organization forward.

Role Description

As a Senior IT Systems Engineer, you will architect and maintain the digital workspace our employees rely on daily. This role oversees the entire lifecycle of corporate applications, from end-to-end deployment and configuration to automated patching and long-term administration. You will manage our Google Workspace environment and support critical office technology, including multi-vendor networking, conferencing, and advanced printing solutions. While possessing deep expertise in software application engineering, you will maintain a robust foundation in full device management to ensure secure and seamless delivery across macOS, Windows, and ChromeOS platforms.

In this role, you'll:

• Manage the enrollment, security posture, and compliance of macOS, Windows, and ChromeOS devices using Microsoft Intune, Google Workspace, and Kandji/Iru to provide a stable platform for application delivery.
• Architect the end-to-end deployment, configuration, and proactive patching strategies for the corporate productivity suite. This includes leading the rollout of new enterprise solutions from initial environment setup through to ongoing maintenance and optimization.
• Deploy and provide advanced support for office technology, including LAN/Wi-Fi networking, Google Meet conferencing/AV systems, and enterprise printing hardware and software.
• Perform administration, strategy, and security hardening for Google Workspace, including advanced mobile device management for Android/iOS and Google Meet integrations.
• Utilize advanced scripting (Python, PowerShell, or GAM) to automate software packaging, agent rollouts (e.g., CrowdStrike, CatchPoint), and system-wide compliance remediation.
• Collaborate with cross-functional stakeholders and vendors to understand business needs and implement scalable software and hardware solutions that streamline corporate operations.

At a minimum we'd like you to have:

• Bachelor's degree in Computer Science, Information Technology, or a related field; or equivalent practical experience.
• 8 years of experience as a Systems Engineer in an Enterprise Corporate IT environment.
• 5 years of experience managing Google Workspace at an enterprise level, overseeing Application Lifecycle Management (packaging, deployment, patching), and supporting office networking (Wi-Fi, LAN).
• Experience managing macOS/Apple MDM tools (e.g., Kandji/Iru) and Microsoft Intune.
• Experience deploying applications on premise or software as a service (SaaS). 

It's preferred if you have:

• Professional Google Workspace, Apple, or Microsoft Endpoint related certifications.
• Experience configuring Okta or Entra ID for SAML federation, SSO, and automated user provisioning.
• Experience working with Python, PowerShell, and GCP Cloud CLI for advanced systems automation and API-driven integrations.
• Experience delivering complex technical projects within an Agile environment (e.g., Scrum).
• Ability to use written and verbal communication to explain complex architectural fixes and technical concepts to both technical and non-technical audiences.

The US base salary range for this full-time position is between $136,000 - $169,000 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

#LI-DNI

This role is not eligible for immigration sponsorship.

The application window will be open until at least August 15, 2024. This opportunity will remain online based on business needs which may be before or after the specified date.

West Des Moines, IA; Kansas City, MO; Charlotte, NC; Durham, NC; Nashville, TN; Omaha, NE: This role offers a competitive on-target earnings (OTE) of $66,667 - $73,334 annually ($30,000 base + uncapped sales bonus) + benefits. Your compensation includes a base salary plus an uncapped commission structure. Those who are on-target for 6 months are recommended for promotion that includes a higher base salary and related OTE.

Huntsville, AL; Mesa, AZ; Atlanta, GA; Austin, TX; San Antonio, TX: This role offers a competitive on-target earnings (OTE) of $75,000 - $82,500 annually ($33,750 base + uncapped sales bonus) + benefits. Your compensation includes a base salary plus an uncapped commission structure. Those who are on-target for 6 months are recommended for promotion that includes a higher base salary and related OTE.

Role Description

The Direct Sales Representative is responsible for increasing the number of active paid residential customers within a market through door-to-door interactions. This role primarily sells to residential homes and may include an opportunity to contribute across multiple dwelling units (MDUs). You will be working outdoors going from home to home to achieve sales goals. You will work closely with your team leader and team members building strong relationships and identifying opportunities to improve sales techniques.

In this role, you'll:

• Prospect residential customers by promoting GFiber’s internet services.
• Build a lead pipeline through door-to-door interactions and conduct in-person, phone and/or email follow-up.
• Update the Customer Relationship Management (CRM) tool with relevant customer information, conversion status and notes.
• Partner with team members to ensure a seamless customer experience.
• Communicate the GFiber value proposition to customers. 
• Demonstrate knowledge of GFiber’s network and technical deployment.

At a minimum we'd like you to have:

• High school diploma or GED.
• Ability to exert yourself physically over extended periods of time, including frequent bending, kneeling and climbing stairs.
• A valid driver’s license and access to reliable transportation during the workday.
• Ability to pass a motor vehicle records check that meets company standards.

It's preferred if you have:

• Experience in sales, account management or customer service.
• Experience in the ISP or telecom industry.
• Proficiency in SalesForce or other industry leading lead management software.
• Proven track record of strong work ethic, ability to navigate ambiguity, and solid communication skills.
• Ability to communicate in Spanish.

#LI-DNI

This role is not eligible for immigration sponsorship.

Top performers can earn six figures with the base salary plus an uncapped sales bonus plan. In addition, we offer exclusive sales training alongside great benefits! 

Role Description

The Outside Sales Representative is responsible for increasing the number of active paid residential customers within a market through door-to-door interactions. This role primarily sells to residential homes and may include an opportunity to contribute across multiple dwelling units (MDUs). You will be working outdoors going from home to home to achieve sales goals. You will work closely with your team leader and team members building strong relationships and identifying opportunities to improve sales techniques.

In this role, you'll:

• Prospect residential customers by promoting GFiber’s internet services.
• Build a lead pipeline through door-to-door interactions and conduct in-person, phone and/or email follow-up.
• Update the Customer Relationship Management (CRM) tool with relevant customer information, conversion status and notes.
• Partner with team members to ensure a seamless customer experience.
• Communicate the GFiber value proposition to customers. 
• Demonstrate knowledge of GFiber’s network and technical deployment.

At a minimum we'd like you to have:

• Ability to exert yourself physically over extended periods of time, including frequent walking and climbing stairs.
• A valid driver’s license and access to reliable transportation during the workday.
• Ability to pass a motor vehicle record check that meets company standards.

It's preferred if you have:

• Experience in the ISP or telecom industry.
• Proficiency in SalesForce or other industry leading lead management software.
• Proven track record of strong work ethic, ability to navigate ambiguity,  solid communication skills, strong decision making and good judgment.
• Ability to communicate in Spanish.

This role offers a competitive on-target earnings (OTE) of $66,667 - $73,334 annually ($30,000 base + uncapped sales bonus) + benefits. Your compensation includes a base salary plus an uncapped commission structure. Those who are on-target for 6 months are recommended for promotion that includes a higher base salary and related OTE.