About GlossGenius

GlossGenius is building an ecosystem enabling entrepreneurs to succeed. We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more.

Over 100,000 small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. Joining its powerful, intuitive platform with its vibrant, distinguished brand, GlossGenius is the ideal combination of a fintech, SMB software, and consumer company all in one.

About the Role

We're looking for a sharp, systems-minded senior creative producer to own the production and delivery of creative across our go-to-market marketing functions, Brand, Product Marketing, and Lifecycle. This is a high-visibility, high-coordination role: you'll be the operational backbone that keeps campaigns moving across multiple teams simultaneously, ensuring every launch, email campaign, and brand moment is delivered on time, on brief, and on brand. You're equal parts creative partner and project owner, someone who can track a complex launch calendar while also giving thoughtful feedback on an email header. You'll report to the Creative Operations Lead and work closely with Brand, PMM, and Lifecycle stakeholders.

You must be commutable to our San Francisco office and will operate in a hybrid environment. We default to being in-office 3-4 days per week with required attendance on Tuesdays and Thursdays.

What You’ll Do

• Manage the GTM creative pipeline, own intake, scoping, scheduling, and delivery of creative requests across Brand, PMM, and Lifecycle; maintain a single source of truth for all in-flight work and upcoming launches
• Translate briefs into production-ready work, partner with Brand, PMM, and Lifecycle teams to turn campaign briefs into clear plans that designers, copywriters, and production partners can act on immediately
• Drive review cycles from start to finish, structure feedback rounds across multiple stakeholders, consolidate notes to eliminate conflicting direction, and keep approvals moving so creative never holds up a launch
• Coordinate cross-functional launches, build and maintain launch timelines that account for dependencies across creative, copy, web, email, and GTM teams; flag risks early and keep stakeholders aligned
• Maintain creative ops infrastructure, own project management tooling (e.g. Asana), asset libraries, naming conventions, and handoff processes; influence systems that scale as campaign volume grows
• Manage external vendors and freelancers, onboard and brief third-party partners, set delivery expectations, and ensure outside contributors meet quality and timeline standards without disrupting internal workflows
• Support resource planning, help the Creative Operations Lead track capacity across the team, anticipate crunch periods around key launches, and flag when additional resources are needed

What We’re Looking for

• 4–6+ years of project management or creative operations experience, ideally spanning brand, product marketing, and lifecycle campaigns within a marketing organization
• Experience running creative production across multiple marketing functions simultaneously, you know how to prioritize competing requests without dropping balls or burning out your creative team
• Strong working knowledge of digital campaign production, you understand how creative moves from brief to design to deployment across digital channels, and can coordinate across teams and platforms without things falling through the cracks
• Familiarity with product launch and GTM processes, you've supported product marketing teams through launches and understand the creative touchpoints involved: landing pages, one-pagers, sales decks, paid social, email
• Proven experience managing external vendors and third-party partners, you can onboard freelancers and agencies quickly, set clear expectations, and hold partners accountable to quality and delivery standards
• Strong command of project management tools at scale, experience enforcing usage guidelines and driving adoption across 20+ users; you know how to get a large, cross-functional team to actually work the way the system is designed
• Excellent communicator who can manage up, across, and down, you give clear direction, surface issues early, and keep stakeholders informed
• Detail-oriented with a creative sensibility, you don't need to be a designer, but you have an eye for quality and can give actionable, specific feedback on creative work
• Bonus: Experience in appointment-based or consumer lifestyle brands; familiarity with Figma for reviewing design files

About GlossGenius

GlossGenius is building an ecosystem enabling entrepreneurs to succeed. We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more.

Over 100,000 small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. Joining its powerful, intuitive platform with its vibrant, distinguished brand, GlossGenius is the ideal combination of a fintech, SMB software, and consumer company all in one.

About the Role

We're looking for a sharp, systems-minded senior creative producer to own the production and delivery of creative across our go-to-market marketing functions, Brand, Product Marketing, and Lifecycle. This is a high-visibility, high-coordination role: you'll be the operational backbone that keeps campaigns moving across multiple teams simultaneously, ensuring every launch, email campaign, and brand moment is delivered on time, on brief, and on brand. You're equal parts creative partner and project owner, someone who can track a complex launch calendar while also giving thoughtful feedback on an email header. You'll report to the Creative Operations Lead and work closely with Brand, PMM, and Lifecycle stakeholders.

You must be commutable to our NYC headquarters and will operate in a hybrid environment. We default to being in-office 3-4 days per week with required attendance on Tuesdays and Thursdays.

What You’ll Do

• Manage the GTM creative pipeline, own intake, scoping, scheduling, and delivery of creative requests across Brand, PMM, and Lifecycle; maintain a single source of truth for all in-flight work and upcoming launches
• Translate briefs into production-ready work, partner with Brand, PMM, and Lifecycle teams to turn campaign briefs into clear plans that designers, copywriters, and production partners can act on immediately
• Drive review cycles from start to finish, structure feedback rounds across multiple stakeholders, consolidate notes to eliminate conflicting direction, and keep approvals moving so creative never holds up a launch
• Coordinate cross-functional launches, build and maintain launch timelines that account for dependencies across creative, copy, web, email, and GTM teams; flag risks early and keep stakeholders aligned
• Maintain creative ops infrastructure, own project management tooling (e.g. Asana), asset libraries, naming conventions, and handoff processes; influence systems that scale as campaign volume grows
• Manage external vendors and freelancers, onboard and brief third-party partners, set delivery expectations, and ensure outside contributors meet quality and timeline standards without disrupting internal workflows
• Support resource planning, help the Creative Operations Lead track capacity across the team, anticipate crunch periods around key launches, and flag when additional resources are needed

What We’re Looking for

• 4–6+ years of project management or creative operations experience, ideally spanning brand, product marketing, and lifecycle campaigns within a marketing organization
• Experience running creative production across multiple marketing functions simultaneously, you know how to prioritize competing requests without dropping balls or burning out your creative team
• Strong working knowledge of digital campaign production, you understand how creative moves from brief to design to deployment across digital channels, and can coordinate across teams and platforms without things falling through the cracks
• Familiarity with product launch and GTM processes, you've supported product marketing teams through launches and understand the creative touchpoints involved: landing pages, one-pagers, sales decks, paid social, email
• Proven experience managing external vendors and third-party partners, you can onboard freelancers and agencies quickly, set clear expectations, and hold partners accountable to quality and delivery standards
• Strong command of project management tools at scale, experience enforcing usage guidelines and driving adoption across 20+ users; you know how to get a large, cross-functional team to actually work the way the system is designed
• Excellent communicator who can manage up, across, and down, you give clear direction, surface issues early, and keep stakeholders informed
• Detail-oriented with a creative sensibility, you don't need to be a designer, but you have an eye for quality and can give actionable, specific feedback on creative work
• Bonus: Experience in appointment-based or consumer lifestyle brands; familiarity with Figma for reviewing design files

About GlossGenius

GlossGenius is building an ecosystem enabling entrepreneurs to succeed. We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more.

Over 100,000 small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. Joining its powerful, intuitive platform with its vibrant, distinguished brand, GlossGenius is the ideal combination of a fintech, SMB software, and consumer company all in one.

About the Role

A highly experienced design lead with deep expertise in branding, visual design, and a strong creative vision. This role spans all of brand marketing, web, art direction, performance design, with a laser-sharp eye for motion design and video – perfect for someone who thrives on variety and pushes creative boundaries. You will play a strategic and technical role in refining our brand strategy as we become a leading player in the beauty and wellness industry. You will work cross-functionally to translate business objectives into creative strategies and generate ideas for new, innovative initiatives, performance campaigns, brand campaigns and programs for our growing customer base.

You’ll report to the Creative Director. You must be commutable to our NYC headquarters or San Francisco office and will operate in a hybrid environment. We default to being in-office 3-4 days per week with required attendance on Tuesdays and Thursdays.

What You’ll Do

• Lead creative projects across brand marketing, web, performance, event design, art direction of photography and illustration, and video
• Create and evolve brand and visual identity systems that are scalable and impactful
• Translate concepts into high-quality visual assets for both digital and physical touchpoints
• Leverage AI-powered design tools to accelerate creative workflows, explore concepts faster, and push the boundaries of what our brand can look and feel like
• Design with motion and video principles in mind
• Collaborate with cross-functional teams (brand marketing, performance marketing, product, events) to deliver cohesive, brand-aligned creative
• Maintain pixel-perfect attention to detail while moving quickly
• Uplevel our brand with a strong understanding of our customer by combining aesthetics from the tech and the beauty/wellness worlds

What We’re Looking For

• 7+ years of experience in branding and visual design, with a strong portfolio
• Strong cross-functional stakeholder communication skills
• Brand in-house and/or agency experience preferred
• Expert in Figma and up to date on modern design tools, trends, and best practices including AI-assisted design tools
• Comfortable integrating AI into your creative process to increase output quality and velocity, while maintaining a strong editorial eye and brand point of view
• Strong understanding of design systems and how to apply them across channels
• Exceptional eye for typography, color, layout, and overall visual craft
• Bonus: Proficiency in Jitter, After Effects or similar motion tools

Benefits & Perks

• Flexible PTO
• Competitive health & dental insurance options, with premiums partially covered by GG
• Fertility and adoption benefits via Carrot and Kindbody
• Generous, fully-paid parental leave policy
• 401k benefit - employees are eligible to contribute starting day 1 of employment
• Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses
• Pre-tax commuter benefits
• Dependent Care FSA
• Home office support
• Team Bonding opportunities - as a distributed team, being able to build meaningful bonds both virtually and in person is incredibly important to us! We are constantly evaluating how we accomplish this and currently, teams are given opportunities to gather in person throughout the year

The starting base salary for this role in New York and California is between $185,000 and $215,000 plus target equity + benefits. The base salary offered is dependent upon many factors including skills, experience, location, and education. The base pay range is subject to change and may be modified in the future.

At GlossGenius, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. GlossGenius is proud to be an Equal Opportunity and Affirmative Action Employer.