Change the way the world travels

Join the GetYourGuide journey to connect people with unforgettable travel experiences around the world. Millions look to us for unique activities they can trust, and it’s all powered by our commitment to make every single journey extraordinary - including yours. 

Ready to unlock your potential with a community of fellow explorers? Find your next role at our Berlin HQ or one of our local offices around the globe, from New York to Bangkok. Head to getyourguide.careers to take the first step.

The role

We’re looking for a Senior Creative Production Manager to lead end-to-end creative production across a wide range of marketing initiatives and channels, with a strong focus on social-first, platform-native content. This is a hands-on, roll-up-your-sleeves role for a producer who can move fast—running lean, efficient shoots (light footprint, quick timelines, high craft), building repeatable systems for always-on output, and scaling up as needed by partnering with agencies and external production teams on larger integrated campaigns.

You’ll sit within the Creative Operations & Production team in Creative Marketing and work closely with creative leads, brand and social teams, marketing strategists, and external partners to deliver excellent work on time, on budget, and on brand. You’ll bring strong production instincts, a sharp operational mind, and the ability to thrive in ambiguity—building structure where it’s needed, without over-processing. The ideal candidate is a highly strategic thinker who leads with innovation, drives efficiency, and is able to align strategic goals with the team’s creative vision.

Your mission

• Lead end-to-end creative production for marketing campaigns across channels and formats—from brief and planning through production, post, and final delivery (video, stills, sound, graphics, toolkits, cutdowns/adaptations, and OOH).
• Deliver efficient shoots with fast turnarounds (crew, locations, permits, schedules, call sheets, releases, and tight post plans), and scale up to larger integrated productions by partnering with agencies, freelancers, and vendors.
• Build flexible production systems (modular shoot planning, repeatable toolkits/templates, streamlined approvals, and scalable workflows that adapt to changing priorities) and use AI-enabled tools to improve production efficiency and quality.
• Own creative workflows and operations: build project documentation and systems; manage milestones, dependencies, and risks; keep work moving smoothly from concept to completion.
• Be the central hub for stakeholders: align internal creative teams, cross-functional partners, and external collaborators through clear communication, structured updates, and well-run reviews/approvals.
• Ensure quality and goal alignment: implement feedback loops and QA processes to enable error-free delivery and maintain brand standards throughout development.
• Manage budgets and resourcing: track spend, forecast needs, flag tradeoffs early, and ensure production plans align with campaign objectives.
• Continuously improve how we work: identify workflow gaps and introduce templates/processes that increase speed and clarity without adding bureaucracy.

Your toolkit

• 6+ years experience in creative production, integrated production, or creative project/program management (in-house, agency, production company, or hybrid).
• Proven ability to produce content scrappily (small shoots, fast turnarounds, limited resources) while still delivering high craft. Social content production experience is a must. 
• Confident working with agencies and external production partners on larger integrated campaigns (scoping, SOWs, reviews, approvals, deliverables).
• Strong understanding of pre-production, production, and post-production workflows; comfortable with video/stills deliverables and versioning for different channels.
• Familiarity with usage rights, talent releases, music licensing, and basic production legalities.
• Demonstrated experience experimenting with and implementing AI-enabled tools.
• Hyper-organized: you’re known for crisp timelines, clean documentation, and making chaos feel manageable.
• A true self-starter: you don’t wait to be told— you see what’s needed and you make it happen.
• Calm under pressure, solutions-oriented, and not afraid to get your hands dirty.
• Excellent communication and stakeholder management skills; you can drive alignment while protecting creative quality.
• Ability to thrive in dynamic, fast-paced environments (agencies or growth companies) and adapt to changing priorities.
• Excellent written and spoken English (additional languages a plus).
• Production experience in multiple markets is a plus.

How we’ll make your career journey extraordinary

• Annual personal growth budget and mentorship programs for continuous learning and development
• Work from anywhere in the world for 30 days per year
• A hybrid working approach with three days of in office collaboration (Mon, Tue, Thur) and two days of optional at home focus time.
• Opportunities to collaborate and socialize with team members through quarterly team events and yearly company-wide events
• Monthly transportation and fitness budget
• Discounts for you, your friends, and family on GetYourGuide activities
• Language reimbursement program
• Health and wellness benefits

And more…

How to apply

Submit your CV/resume in English using the form below. For tips and insights into our hiring process and culture, check out ‘how we hire’ and ‘life at GetYourGuide’. If you have any further questions, please don’t hesitate to get in touch at jobs@getyourguide.com.

We’re an equal opportunities employer

Our commitment is that every qualified person will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with your application. 

#LI-Hybrid

Change the way the world travels

Join the GetYourGuide journey to connect people with unforgettable travel experiences around the world. Millions look to us for unique activities they can trust, and it’s all powered by our commitment to make every single journey extraordinary - including yours. 

Ready to unlock your potential with a community of fellow explorers? Find your next role at our Berlin HQ or one of our local offices around the globe, from New York to Bangkok. Head to getyourguide.careers to take the first step.

Team mission

We're seeking an ambitious and customer-obsessed Senior App Growth Manager to drive paid acquisition and growth for our mobile app across key channels including Meta, Google, TikTok, Apple Search Ads, and other performance marketing platforms. This is a critical role at the intersection of Marketing, Product, and Brand, contributing to how millions of travelers around the world discover and download GetYourGuide.

You'll bring strategic thinking and app-first execution to your campaigns, build and optimize paid growth engines across Meta, Google App Campaigns, TikTok, Apple Search Ads, and emerging channels that scale globally, and design user acquisition strategies that make our app the most inspiring and seamless way to discover and book travel experiences.

Your mission

• Drive app growth through paid acquisition: Develop and execute a global paid acquisition strategy across Meta, Google, TikTok, Apple Search Ads, and other performance channels, with clear growth targets and measurable impact on app installs and user quality.
  
  
• Optimize and scale paid campaigns: Build, test, and scale user acquisition campaigns across key channels. You will contribute to 6-12 month planning, maintain a 3-month view of hypotheses and opportunities, and continuously optimize targeting, creative, and bidding strategies to maximize ROAS and drive efficient growth.
  
  
• Tackle complex challenges with velocity: Innovate by solving complex paid acquisition challenges—delivering solutions faster without compromising quality. Balance strategic planning with agile execution to adapt to market changes and new opportunities.
  
  
• Enable cross-functional collaboration: Work closely with  marketing, product, data, and creative teams using strong stakeholder management skills to ensure paid campaigns align with broader app-first growth initiatives.

Your toolkit

• 6+ years of experience in mobile user acquisition or app growth, with a proven track record of scaling paid campaigns globally
• Strong expertise in Meta, Google App Campaigns, TikTok, and Apple Search Ads, with hands-on campaign management and strategic planning experience
• Deep knowledge of mobile measurement frameworks, attribution tools (e.g., Adjust, AppsFlyer), and performance optimization
• Experience with ASO, funnel optimization, and A/B testing to drive conversion improvements
• Strategic mindset: Ability to contribute to 6-12 month planning while maintaining a clear 3-month execution roadmap
• Analytical excellence: Make decisions through analytical techniques and domain precedent, translating insights into strategic and tactical actions
• Project and stakeholder management skills: Navigate complex, cross-functional initiatives with multiple stakeholders
• Strong collaboration and communication skills, able to influence and align across teams
• Based in or willing to relocate to Berlin. We operate on a hybrid work model and value in person interaction in our office 3+ days per week

How we’ll make your career journey extraordinary

• Annual personal growth budget and mentorship programs for continuous learning and development
• Work from anywhere in the world for 30 days per year
• A hybrid working approach with three days of in office collaboration (Mon, Tue, Thur) and two days of optional at home focus time.
• Opportunities to collaborate and socialize with team members through quarterly team events and yearly company-wide events
• Monthly transportation and fitness budget
• Discounts for you, your friends, and family on GetYourGuide activities
• Language reimbursement program
• Health and wellness benefits

And more…

How to apply

Submit your CV/resume in English using the form below. For tips and insights into our hiring process and culture, check out ‘how we hire’ and ‘life at GetYourGuide’. If you have any further questions, please don’t hesitate to get in touch at jobs@getyourguide.com.

We’re an equal opportunities employer

Our commitment is that every qualified person will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with your application. 

#LI-Hybrid

Change the way the world travels

Join the GetYourGuide journey to connect people with unforgettable travel experiences around the world. Millions look to us for unique activities they can trust, and it’s all powered by our commitment to make every single journey extraordinary - including yours. 

Ready to unlock your potential with a community of fellow explorers? Find your next role at our Berlin HQ or one of our local offices around the globe, from New York to Bangkok. Head to getyourguide.careers to take the first step.

Your mission

Own and architect GetYourGuide's supplier-facing narrative—building the brand story, content engine, and market position that earns trust and preference from experience creators worldwide.

• Own and architect GetYourGuide's supplier-facing narrative
  Define, evolve, and broadcast a distinct, differentiated brand story that earns trust and preference from experience creators worldwide. Set and maintain the supplier-facing voice and messaging architecture, ensuring consistency in all written and spoken communication.
• Lead and coach the team
  Hire, develop, and manage a growing team of content, brand, and communications professionals—providing mentorship, fostering talent, and enabling best-in-class execution across all supplier-facing brand activities.
• Build, lead, and scale a high-performing content engine
  Create and operationalize a content program that delivers case studies, growth playbooks (e.g., "How to improve your summer offerings"), segmentation-driven pitch decks, and influential thought leadership.
• Annual narrative and event storytelling: Own the "big message" and theme development for conferences, summits, and high-profile events—setting the strategic vision and ensuring all programming, content, and presentations reflect a unified story.
• Industry content strategy: Take full ownership of conceptualizing, producing, and distributing content for industry influencers and publications to tell impactful, insightful stories that inform, inspire, and attract suppliers.
• Stakeholder management strategy: Direct the strategy and calendar for B2B/industry storytelling, including supply influencers and media, collaborating across the GetYourGuide team and specialist agencies as needed.
• Data storytelling: Personally identify, shape, and tell the stories behind the numbers—using data to uncover opportunities, inform market position, and generate influential content and campaigns.

How success is measured: 

• Brand perception: Measurable improvement in supplier trust, preference, and brand favorability (tracked through qualitative and quantitative research)
• Team excellence: High-performing, engaged team delivering consistent, high-quality work; strong retention and development
• Market position: GetYourGuide recognized as a leading voice in the experiences industry (media mentions, speaking invitations, industry awards)
• Content performance: Engagement, reach, and influence of supplier-facing content and thought leadership (downloads, shares, inbound inquiries)
• Event impact: Attendance, engagement, and sentiment at key summits and conferences

Your toolkit

• 10+ years of progressive experience in brand, B2B content, communications, or related fields, with a strong blend of strategy, execution, and thought leadership
• Tested people leader: experienced in hiring, managing, and coaching high-potential brand, content, or communications talent
• Mastermind strategist: skilled at seeing market opportunity and crafting clear, compelling B2B narratives that move audiences and shape perception
• Proven track record building and scaling impactful content programs—including industry publications and data-driven insights pieces
• Deep understanding of industry dynamics, with strong experience securing favorable results in forums such as trade shows/conferences, industry newsletters, and more
• Executive-level presence and confidence working with and influencing C-suite, high-profile stakeholders, and external agencies
• Inspirational communicator who excels at translating data and trends into compelling stories and strategic direction—no hand-holding required
• Ideally, experience in dynamic marketplace, travel, or international B2B business environments.

How we’ll make your career journey extraordinary

• Annual personal growth budget and mentorship programs for continuous learning and development
• Virtual stock options make you an integral part of the company’s success
• Work from anywhere in the world for 30 days per year
• A hybrid working approach with three days of in office collaboration (Mon, Tue, Thur) and two days of optional at home focus time.
• Opportunities to collaborate and socialize with team members through quarterly team events and yearly company-wide events
• Monthly transportation and fitness budget
• Discounts for you, your friends, and family on GetYourGuide activities
• Language reimbursement program
• Health and wellness benefits

And more…

How to apply

Submit your CV/resume in English using the form below. For tips and insights into our hiring process and culture, check out ‘how we hire’ and ‘life at GetYourGuide’. If you have any further questions, please don’t hesitate to get in touch at jobs@getyourguide.com.

We’re an equal opportunities employer

Our commitment is that every qualified person will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with your application. 

#LI-Hybrid

Change the way the world travels

Join the GetYourGuide journey to connect people with unforgettable travel experiences around the world. Millions look to us for unique activities they can trust, and it’s all powered by our commitment to make every single journey extraordinary - including yours. 

Ready to unlock your potential with a community of fellow explorers? Find your next role at our Berlin HQ or one of our local offices around the globe, from New York to Bangkok. Head to getyourguide.careers to take the first step.

Team mission

We are seeking a hands-on Lead, B2B Lifecycle / CRM Campaigns to take our supplier journey to the next level, orchestrating the creation, deployment, and optimization of automated CRM/email engagement across the supplier lifecycle. You will be the responsible for mapping, writing, and executing supplier campaigns and programs, leveraging segmentation and CRM capabilities to deliver timely, relevant, and high-performing communications.

Working closely with our Senior Lifecycle Manager, who owns the CRM stack, data foundations, and experimentation tools, you will focus on journey design, campaign operations, messaging frameworks, and campaign performance. Your mission: ensure every supplier receives clear, actionable, and targeted communications that drive key B2B outcomes, without needing to build the system from scratch.

Your mission

• Journey and campaign ownership: Design, manage, and optimize onboarding, education, engagement, and retention campaigns through email and CRM channels, working within established data structures and frameworks.
• Segmentation and personalization: Utilize existing data models and segmentation capabilities to craft relevant journeys for key supplier cohorts, regions, and categories.
• Messaging & content execution: Write, QA, and deploy campaign messaging that aligns to the supplier lifecycle; partner with creative and brand as needed.
• Campaign operations: Oversee campaign setup, scheduling, QA, and deployment within CRM systems (e.g., Braze), ensuring accuracy and timeliness.
• Performance monitoring and iteration: Track campaign-level metrics, analyze journey results, and recommend tactical improvements or tests, working in partnership with the data/architecture lifecycle manager for larger-scale experimentation.
• Cross-functional collaboration: Work collaboratively with product marketing, commercial operations, regional teams, and, critically, the CRM architecture/data manager to synchronize supplier communications with data capabilities and business priorities.
• Continuous improvement: Stay current on lifecycle journey trends and best practices, ensuring our supplier experience remains best-in-class.

Your toolkit

• 8+ years of hands-on experience in lifecycle/email/CRM campaign ownership, ideally in a B2B or SaaS/marketplace context
• Advanced practitioner-level knowledge of CRM tools/platforms (e.g., Braze, HubSpot, Salesforce Marketing Cloud, Iterable)
• Proven record orchestrating and optimizing multi-step, automated customer journeys within existing CRM infrastructure
• Skilled at mapping, deploying, and iterating lifecycle campaigns using existing audience/data frameworks
• Excellent messaging and content deployment skills; able to write and operationalize journeys, not just concept them
• Comfortable working across teams but happiest owning “the plan” for lifecycle messaging and execution
• Strong analytical skills for reporting, monitoring, and tactical improvement (while collaborating with architecture/data lead for deeper analysis or foundational experimentation)
• Experience in a high-growth, matrixed business is a strong plus

How we’ll make your career journey extraordinary

• Annual personal growth budget and mentorship programs for continuous learning and development
• Work from anywhere in the world for 30 days per year
• A hybrid working approach with three days of in office collaboration (Mon, Tue, Thur) and two days of optional at home focus time.
• Opportunities to collaborate and socialize with team members through quarterly team events and yearly company-wide events
• Monthly transportation and fitness budget
• Discounts for you, your friends, and family on GetYourGuide activities
• Language reimbursement program
• Health and wellness benefits

And more…

How to apply

Submit your CV/resume in English using the form below. For tips and insights into our hiring process and culture, check out ‘how we hire’ and ‘life at GetYourGuide’. If you have any further questions, please don’t hesitate to get in touch at jobs@getyourguide.com.

We’re an equal opportunities employer

Our commitment is that every qualified person will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with your application. 

#LI-Hybrid

Change the way the world travels

Join the GetYourGuide journey to connect people with unforgettable travel experiences around the world. Millions look to us for unique activities they can trust, and it’s all powered by our commitment to make every single journey extraordinary - including yours. 

Ready to unlock your potential with a community of fellow explorers? Find your next role at our Berlin HQ or one of our local offices around the globe, from New York to Bangkok. Head to getyourguide.careers to take the first step.

Team mission

Supply Marketing turns suppliers into long-term partners by owning the B2B marketing funnel from first touch to loyalty — exciting, engaging, and enabling them to grow with us. For example, we run joint campaigns with top suppliers and promote them across a mix of internal and external marketing channels. By providing exposure and helping suppliers with their business needs, these campaigns are a powerful way for GetYourGuide to strengthen strategic relationships and can be leveraged to negotiate better commercial terms.

We’re looking for a Partnerships Lead, NEA with a strong emphasis on Japan (and surrounding markets such as China, South Korea, and Taiwan depending on scope). This role sits at the intersection of B2B partner marketing, strategic supplier growth, and cross-functional execution, with a focus on building high-impact programs for priority suppliers and navigating the unique needs of the Japanese market.

A core part of the role is owning the destination / DMO partnership motion in Japan: securing external sponsorship funding and translating destination partnerships into measurable growth (GMV uplift and accelerated supply onboarding), leveraging tourism boards and public-sector stakeholders as strategic multipliers for GetYourGuide.

This is a senior individual contributor role with high ownership, visibility, and partner-facing responsibility.

Your mission

• Own the NEA supply marketing strategy with a strong focus on Japan — adapting global supply marketing strategy to local market dynamics, partner needs, and growth priorities.
• Build and maintain strategic relationships with top attractions, tour operators, and key ecosystem stakeholders — including government agencies / destination bodies / tourism boards where relevant.
• Develop and manage a destination/DMO partnership pipeline to secure external sponsorship support that subsidizes customer acquisition and drives GMV volume for GetYourGuide.
• Create, pitch, negotiate, and execute joint marketing initiatives (e.g., co-marketing campaigns, seasonal demand pushes, product launches, always-on visibility packages), ensuring win-win outcomes for GetYourGuide and partners.
• Partner closely with Sales / Supply leadership to support supplier acquisition and development efforts — using marketing and destination partnerships as levers to unlock strategic relationships, improved commercial terms, and faster onboarding pathways.
• Convert destination partner relationships into scalable supply acceleration (e.g., one-to-many onboarding initiatives, warm introductions, whitelists, and partner-enabled lead generation).
• Lead end-to-end program execution by working cross-functionally with campaign managers and internal marketing teams to deliver initiatives on time and to a high quality bar.
• Develop high-impact narratives and presentations — translating partner goals into compelling proposals supported by clear value propositions and measurable outcomes.
• Track performance and iterate: define success metrics, report on results, and continuously improve programs based on insights and partner feedback.

Your toolkit

• 7+ years of experience in B2B marketing, partnerships, business development, sales, supplier/account management, or strategic programs (agency experience considered if you’ve led complex partner programs).
• Fluent in Japanese and English. You can confidently present, negotiate, and build trust in Japanese business settings.
• Critical: hands-on experience working with Japanese businesses in Japan (not only with overseas branches). You understand local business norms, relationship-building, decision-making processes, and the nuances/unspoken rules—especially in public-sector contexts.
• Demonstrated experience building and scaling partner marketing programs (co-marketing, joint business plans, go-to-market initiatives, partner enablement, etc.).
• Highly preferred: experience working with government agencies, tourism boards, municipalities, public-sector bodies, or similar — ideally involving procurement processes, formal partnerships, tenders, or multi-stakeholder governance.
• Commercially sharp and outcome-driven: comfortable building a pipeline, negotiating funding/value exchange with senior stakeholders, and translating partnerships into measurable growth outcomes.
• Strong stakeholder management: you can align Sales, Marketing, Product, and Ops around shared outcomes.
• Strategic (think 6+ months ahead) but hands-on and execution-oriented.
• Excellent communication, negotiation, and storytelling skills; comfortable influencing without authority.
• Analytical and impact-driven: you care about measurable outcomes and can translate insights into action.
• Familiarity with the Japan travel / attractions / tours landscape is a strong advantage.

Extras that give you an edge

• Experience in digital marketing (paid, CRM, onsite merchandising, performance measurement) and/or brand marketing.
• Experience with enterprise-level attractions (museums, observation decks, theme parks), transportation-linked experiences, or large tour operators.
• Experience operating across multiple NEA markets beyond Japan.

How we’ll make your career journey extraordinary

• Annual personal growth budget and mentorship programs for continuous learning and development
• Work from anywhere in the world for 30 days per year
• A hybrid working approach with three days of in office collaboration (Mon, Tue, Thur) and two days of optional at home focus time.
• Opportunities to collaborate and socialize with team members through quarterly team events and yearly company-wide events
• Monthly transportation and fitness budget
• Discounts for you, your friends, and family on GetYourGuide activities
• Language reimbursement program
• Health and wellness benefits

And more…

How to apply

Submit your CV/resume in English using the form below. For tips and insights into our hiring process and culture, check out ‘how we hire’ and ‘life at GetYourGuide’. If you have any further questions, please don’t hesitate to get in touch at jobs@getyourguide.com.

We’re an equal opportunities employer

Our commitment is that every qualified person will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with your application. 

#LI-Hybrid

世界の旅のあり方を変えよう

GetYourGuideの一員として、世界中の人々を忘れられない旅行体験へとつなぐ旅に参加しませんか。何百万人ものユーザーが、信頼できるユニークなアクティビティを求めて私たちを利用しています。それを支えているのは、すべての旅を特別なものにするという私たちのコミットメントです――それはあなた自身の旅も含まれます。

探究心あふれる仲間たちとともに、自分の可能性を広げる準備はできていますか？ベルリン本社、またはニューヨークからバンコクまで世界各地の拠点で、あなたにぴったりのポジションを見つけてください。最初の一歩は getyourguide.careers から。

チームのミッション

サプライマーケティングは、サプライヤーを長期的なパートナーへと変えることを目的とし、最初の接点からロイヤルティに至るまでのB2Bマーケティングファネル全体を担います。魅力的で、エンゲージメントを高め、サプライヤーが当社とともに成長できるよう支援します。

例えば、主要サプライヤーとの共同キャンペーンを実施し、社内外の多様なマーケティングチャネルを通じてプロモーションを行っています。サプライヤーに露出機会を提供し、ビジネスニーズを支援することで、これらのキャンペーンは戦略的関係を強化し、より良い商業条件の交渉にもつながる重要な手段となります。

現在、日本を含む北東アジア地域のパートナーシップリードを募集しています。特に日本市場（および必要に応じて中国、韓国、台湾など周辺市場）に重点を置いたポジションです。本ポジションは、B2Bパートナーマーケティング、戦略的サプライヤー獲得、部門横断的な実行の交差点に位置し、戦略的なパートナー向けのプログラム構築と、日本市場特有のニーズへの対応に注力します。

本ポジションの重要な役割の一つは、日本におけるDMO（観光局）パートナーシップの推進です。外部スポンサー資金の確保や、観光局・公共機関との連携を通じて、GMV（流通総額）の向上や掲載商品の拡充といった測定可能な成長へとつなげます。

本ポジションは、高いオーナーシップと重要度が高い、パートナー対応を担うシニアレベルポジションです。

ミッション（職務内容）

• 日本を中心とした北東アジア地域のサプライマーケティング戦略を策定・推進し、グローバル戦略を現地市場に適応させる
• 主要な観光施設、ツアーオペレーター、政府機関・観光局などのステークホルダーとの戦略的関係を構築・維持する
• 外部スポンサー資金を獲得するためのDMOパートナーシップのパイプラインを構築・管理する
• 共同マーケティング施策（キャンペーン、季節プロモーション、新商品ローンチなど）の企画・提案・交渉・実行を行う
• 営業・サプライ部門と連携し、マーケティングを通じてサプライヤー獲得・育成を支援する
• パートナー関係を活用し、掲載商品拡大を推進する（例：一括登録施策など）
• 社内のマーケティングチームと連携し、プログラムの企画から実行までをリードする
• 高い説得力を持つ提案資料・ストーリーを作成する
• KPIを設定し、成果を測定・分析しながら継続的に改善する

応募要件（スキル・経験）

• B2Bマーケティング、パートナーシップ、事業開発、営業、アカウント管理などで7年以上の経験
• 日本語・英語ともにビジネスレベルで流暢
• 日本国内企業との実務経験（海外拠点のみは不可）
• 日本特有の商習慣や意思決定プロセスへの深い理解（特に公共分野）
• パートナーマーケティングプログラムの構築・拡大経験
• 官公庁や観光局などとの協業経験があれば尚可
• 高いビジネス感覚と成果志向
• 優れたステークホルダーマネジメント能力
• 戦略的思考と実行力の両立
• 優れたコミュニケーション・交渉・ストーリーテリング能力
• データ分析に基づいた意思決定能力
• 日本の旅行・観光業界への理解があれば尚可

歓迎スキル

• デジタルマーケティングまたはブランドマーケティングの経験
• 大規模観光施設やツアー会社との業務経験
• 日本以外の北東アジア市場での業務経験

福利厚生

• 年間の自己成長予算およびメンタープログラム
• 年間30日間のリモートワーク（海外可）
• 週3日のオフィス勤務＋2日の在宅勤務のハイブリッド体制
• チームイベント・全社イベント
• 交通費・フィットネス補助
• GetYourGuideのアクティビティ割引
• 語学学習補助
• 健康・ウェルネス支援

ほか多数

応募方法

英語の履歴書を提出してください。採用プロセスや企業文化については「how we hire」「life at GetYourGuide」をご覧ください。ご質問は jobs@getyourguide.com までお気軽にお問い合わせください。

多様性と機会均等について

当社は機会均等を重視しています。年齢、性自認、人種、性的指向、障がい、宗教に関わらず、すべての応募者をスキルに基づいて公平に評価します。履歴書には写真や年齢の記載は不要です。

Change the way the world travels

Join the GetYourGuide journey to connect people with unforgettable travel experiences around the world. Millions look to us for unique activities they can trust, and it’s all powered by our commitment to make every single journey extraordinary - including yours. 

Ready to unlock your potential with a community of fellow explorers? Find your next role at our Berlin HQ or one of our local offices around the globe, from New York to Bangkok. Head to getyourguide.careers to take the first step.

Your mission

GetYourGuide is looking for a Director of Lifecycle & CRM to set the vision for how we use communication and engagement with our customers throughout their journey with us, over multiple trips, to increase our value as a marketplace to them.  This role is accountable for setting the lifecycle strategy and owning the canonical standards for customer segmentation, journeys and states, and messaging architecture.

Along with a talented group of leaders across Creative, Data, Marketing, Product and UX, you will build the operating system and guardrails that empowers teams to bring your vision to reality and ensures we deliver a consistent, high-quality, customer-first experience as well as incremental customer lifetime value (CLV) to the business.

What you’ll do

Set the lifecycle strategy and own key lifecycle definitions

• Define the end-to-end lifecycle vision and maintain a multi-quarter roadmap across multiple directly managed and stakeholder teams to drive repeat bookings, next trip, churn prevention, and winback
• Working with key stakeholders, set standard definitions for customer segmentation, customer state, journey stages, and messaging framework that are leveraged across functions
• Build a shared data language of Lifecycle by defining KPIs and success for the domain
• Own lifecycle budgets and investment strategy

Create platforms and operating systems that power Lifecycle success

• Raise the bar on personalization and relevance, creating a clear vision around customer data, content and messaging that speaks contextually, empathetically and one-on-one with our customers.
• Partner with Brand, Creative, and UX to build scalable content systems that improve quality and speed of experimentation across the organization.
•  Partner with Data and Product to build a customer platform that teams can use across the journey to improve relevancy of touchpoints
• Partner with Product and Engineering to ensure lifecycle moments are integrated into the product

Build a world-class CRM operations platform

• Lead a stellar experimentation-driven operation, including setting the standard for good experimentation design, A/B test setup, reviewing conclusions critically and upholding high statistical and customer insight standards throughout all workstreams.
• Establish standards on QA, deliverability, compliance/consent, preference management, incident response, etc and partner with Engineering to create the tools and platform to achieve technical excellence.
• Partner with Engineering and Data to design event strategy, data flows and instrumentation.

Lead and influence a high-performing org

• Help build and lead a world-class lifecycle team
•  Directly manage a CRM marketing team - design roles, hire and develop talent, and maintain a high performing team and culture that is driven by data, experimentation and quality.
• Influence and align cross-functional leaders in Product, Data, Creative, UX, Brand, Marketing, Pricing and Engineering
• Establish and manage the strategic and governance processes with the cross-functional leadership to maintain agility and executional success

What success looks like (first 12 months)

• A clearly articulated lifecycle north star with defined customer segmentation, a customer-state model, and prioritization framework adopted across stakeholders.
• A unified journey architecture across channels with collision management, governance, and systems driving meaningful improvements in customer experience.
• A clear playbook on experimentation and incrementality
• Meaningful progress on operations excellence - implementation of a robust event strategy, instrumentation, data / tracking reliability and measurement.
• And, ultimately, demonstration of accelerated incremental CLV

Your toolkit

• 10+ years in lifecycle/CRM/growth marketing or product, with at least several years leading scaled teams in a consumer, marketplace, travel, and/or brand-led tech environment.
• Exceptional cross-functional leadership—able to align Product/UX, Marketing and Data under a shared vision and roadmap.
• Proven track record owning an end-to-end lifecycle system that drove measurable, incremental business impact (not just opens/clicks).
• Exceptional cross-functional leadership—able to align Product/UX, Marketing and Data under a shared vision and roadmap.
• Deep experience in multi-channel CRM (email, push, in-app, SMS/WhatsApp) and building journeys tied with product flows and touchpoints
• Operational excellence: understands and manages modern CRM stacks and critical technical performance metrics.
• Comfort working with technical partners on event schemas/instrumentation and turning messy data realities into a practical, staged plan.

How we’ll make your career journey extraordinary

• Annual personal growth budget and mentorship programs for continuous learning and development
• Work from anywhere in the world for 30 days per year
• A hybrid working approach with three days of in office collaboration (Mon, Tue, Thur) and two days of optional at home focus time.
• Opportunities to collaborate and socialize with team members through quarterly team events and yearly company-wide events
• Monthly transportation and fitness budget
• Discounts for you, your friends, and family on GetYourGuide activities
• Language reimbursement program
• Health and wellness benefits

And more…

How to apply

Submit your CV/resume in English using the form below. For tips and insights into our hiring process and culture, check out ‘how we hire’ and ‘life at GetYourGuide’. If you have any further questions, please don’t hesitate to get in touch at jobs@getyourguide.com.

We’re an equal opportunities employer

Our commitment is that every qualified person will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with your application. 

#LI-Hybrid

Change the way the world travels

Join the GetYourGuide journey to connect people with unforgettable travel experiences around the world. Millions look to us for unique activities they can trust, and it’s all powered by our commitment to make every single journey extraordinary - including yours. 

Ready to unlock your potential with a community of fellow explorers? Find your next role at our Berlin HQ or one of our local offices around the globe, from New York to Bangkok. Head to getyourguide.careers to take the first step.

Team mission

We’re looking for an experienced content production manager with a strong influencer marketing background and a sharp operational mindset. You’ll own the end-to-end production engine for creator-led content: from creator selection and briefing to delivery, QA, approvals, and reporting.

This role is for someone who loves the craft and the system, who can build repeatable, scalable, and increasingly automated workflows that allow our creator content program to grow in volume and quality. You will play a key role in scaling content production for one of the world’s largest creator communities by owning and executing our content strategy. 

 Learn more about the GetYourGuide community here, here and here.

Your mission

• Select and manage community creators based on campaign goals, audience fit, and content quality
• Write detailed briefs that define objectives, messaging, formats, deadlines, and deliverables
• Own the end-to-end production process from creator selection and reach out through final delivery
• Build and continuously improve standard operating procedures for briefs, reviews, approvals,, and asset delivery.
• Design workflows that scale across creator tiers and markets
• Manage production timelines, approvals, and revisions to keep projects on track
• Review creator submissions and provide actionable feedback to improve quality and brand fit
• Coordinate with internal teams to align on priorities, deadlines, and final asset requirements
• Track project status, flag risks early, and resolve production bottlenecks
• Maintain organised workflow documentation and content delivery records.
• Support reporting on delivery status, content volume, and production efficiency.

Your toolkit

• 4+ years of experience in content production, influencer marketing, or adjacent roles
• Proven success running end-to-end content production operations with multiple stakeholders and tight timelines
• Strong project management skills
• Excellent writing skills (briefs, feedback, process documentation) and strong judgment on content quality
• Demonstrated ability to build scalable processes - not just execute them
• Comfort working cross-functionally.

Extras that give you an edge

• Familiarity with social media content formats such as short-form video, image-based posts, and story content
• Experience using project management tools and content tracking systems
• Understanding of performance standards for creator-led content
• HubSpot knowledge

How we’ll make your career journey extraordinary

• Annual personal growth budget and mentorship programs for continuous learning and development
• Work from anywhere in the world for 30 days per year
• A hybrid working approach with three days of in office collaboration (Mon, Tue, Thur) and two days of optional at home focus time.
• Opportunities to collaborate and socialize with team members through quarterly team events and yearly company-wide events
• Monthly transportation and fitness budget
• Discounts for you, your friends, and family on GetYourGuide activities
• Language reimbursement program
• Health and wellness benefits

And more…

How to apply

Submit your CV/resume in English using the form below. For tips and insights into our hiring process and culture, check out ‘how we hire’ and ‘life at GetYourGuide’. If you have any further questions, please don’t hesitate to get in touch at jobs@getyourguide.com.

We’re an equal opportunities employer

Our commitment is that every qualified person will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with your application. 

#LI-Hybrid

Change the way the world travels

Join the GetYourGuide journey to connect people with unforgettable travel experiences around the world. Millions look to us for unique activities they can trust, and it’s all powered by our commitment to make every single journey extraordinary - including yours. 

Ready to unlock your potential with a community of fellow explorers? Find your next role at our Berlin HQ or one of our local offices around the globe, from New York to Bangkok. Head to getyourguide.careers to take the first step.

Team mission

We’re looking for a performance marketing expert to bring deep strategic expertise to our paid media channels. You will drive campaign optimization, shape bidding strategies, and build out measurement capabilities. You’ll combine strategic thinking with operational excellence to unlock incremental growth and efficiency gains across the performance media portfolio. This is an individual contributor (IC) role focused on strategic expertise and hands-on execution. 

Your mission

• Shape and execute channel strategy: Drive strategic planning and day-to-day optimisation across key performance media channels. Set and own ROAS targets for your channels, balancing efficiency with growth objectives. Identify opportunities to test new formats, audiences, and bidding strategies that unlock incremental performance.
• Build measurement and testing frameworks: Design and lead incrementality testing initiatives to measure true channel contribution and isolate causality. Partner with Analytics to refine attribution models and develop strategic frameworks for budget allocation decisions. Champion best-in-class measurement practices and challenge conventional attribution approaches.
• Advance bidding and automation strategy: Develop and implement advanced bidding strategies across platforms (Meta, Google), staying ahead of platform innovations in automation and machine learning. Provide strategic recommendations on budget allocation and channel mix based on performance data and market trends.
• Drive strategic cross-functional initiatives: Partner with creative teams to shape ad strategy, format innovation, and messaging frameworks. Collaborate with Product to identify and prioritise optimisation opportunities across landing pages and user flows. Provide performance insights and strategic recommendations to senior leadership.

Your toolkit

• 5-7 years of hands-on experience in performance marketing with demonstrated strategic impact
• Expert-level proficiency in Google ads, Meta for Business, Smartly, TikTok
• Proven track record of scaling paid media channels while maintaining or improving efficiency
• Deep expertise in incrementality testing methodologies and measurement frameworks
• Tools: Google ads, Meta for Business, Smartly, TikTok.
• Strong strategic thinking with the ability to identify growth opportunities and shape channel roadmaps
• Advanced analytical skills with the ability to translate data into strategic recommendations
• Proficient in analytics platforms (Google Analytics, data visualization tools)
• Comfortable working with SQL or similar query languages to analyze data (preferred)
• Ability to balance short-term performance metrics with long-term customer value
• Strong stakeholder management skills across multiple departments and ability to influence senior leadership
• Excellent communication skills to translate complex data insights into clear, actionable recommendations
• Based in or willing to relocate to Berlin. We operate on a hybrid work model and value in-person interaction in our office 3+ days per week.

How we’ll make your career journey extraordinary

• Annual personal growth budget and mentorship programs for continuous learning and development
• Virtual stock options make you an integral part of the company’s success
• Company Pension Scheme
• Work from anywhere in the world for 30 days per year
• A hybrid working approach with three days of in office collaboration (Mon, Tue, Thur) and two days of optional at home focus time.
• Opportunities to collaborate and socialize with team members through quarterly team events and yearly company-wide events
• Monthly transportation and fitness budget
• Discounts for you, your friends, and family on GetYourGuide activities
• Language reimbursement program
• Health and wellness benefits

And more…

How to apply

Submit your CV/resume in English using the form below. For tips and insights into our hiring process and culture, check out ‘how we hire’ and ‘life at GetYourGuide’. If you have any further questions, please don’t hesitate to get in touch at jobs@getyourguide.com.

We’re an equal opportunities employer

Our commitment is that every qualified person will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with your application. 

#LI-Hybrid