Responsibilities:

• Strategic Operations & Lane Management
• Network Optimization: Develop and manage high-density OTR lanes to balance headhaul and backhaul freight, minimizing empty miles and improving network efficiency.
• Capacity Strategy: Build and maintain a core network of vetted, high-reliability carriers to support consistent service levels.
• Carrier Sourcing: Identify and onboard strategic carrier partners for high-volume and core lanes.
• Exception Management: Serve as the final escalation point for complex transit issues, including equipment breakdowns, weather-related disruptions, service failures, and freight claims. 
• Regulatory & Safety Compliance
• Carrier Vetting: Ensure full compliance with FMCSA regulations and internal carrier qualification standards.
• Fraud Prevention: Implement and oversee advanced identity verification (IDV) and fraud-prevention processes to mitigate risks related to double-brokering and cargo theft.

Qualifications:

• Experience: 5–10+ years of experience in logistics or transportation, including a minimum of 3 years in a management role within a non-asset OTR brokerage environment.
• Education: Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• Technical Skills: Proficiency in transportation management systems (TMS) and Microsoft Office applications.
• Work Schedule Flexibility: Ability to work weekends as required based on business needs and workload.
• Bilingual (Korean/English) is a plus

Responsibilities:

• Establish Relationships: Build and maintain strong relationships with shippers, carriers, and logistics partners to effectively coordinate freight transportation.
• Negotiate Rates: Negotiate competitive rates with carriers and shippers, ensuring that both parties achieve profitable agreements while maintaining service quality.
• Manage Shipments: Coordinate all aspects of the shipment process, including booking loads, tracking shipments, and resolving any issues that arise during transit.
• Documentation: Prepare and manage all necessary documentation, including bills of lading, contracts, and invoices to ensure compliance with industry regulations.
• Freight Tracking: Monitor shipments and provide timely updates to clients regarding shipment status, delays, or changes.
• Problem-Solving: Address any logistical challenges or issues that arise during transportation, including delays, rerouting, or damages, and develop solutions to mitigate impact.
• Market Research: Stay informed about market trends, rates, and industry regulations to provide clients with accurate and timely information.
• Manage Finances: Handle accounts receivable and payable related to freight transactions, ensuring timely payments and resolving discrepancies.
• Data Entry and Reporting: Maintain accurate records of shipments, carrier performance, and financial transactions.
• Generate reports as required for management review.

Qualifications:

• Experience: New to 3 years (OTR, Logistics, Freight Forwarding experience preferred)
• Bachelor degree in Supply Chain, Logistics, or Business Administration preferred
• Technical Skills: Proficiency in advanced TMS and MS Office
• Must be available to work either 1st shift (Thu–Sun) or 2nd shift (Mon–Thu).
• Thu–Sun 7:00–17:00 (10h shifts) or Mon–Thu 16:00–04:00/00:00 (8–12h shifts depending on day).