About our Company

FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S.

We pride ourselves on our values which drive the level of care that we deliver to our patients:

• Here For You (An attitude of service, empathy, and availability)
• Own It (Drive and ownership)
• Do the Right Thing (High integrity)
• Be Positive (Great attitude and a can-do positive approach to challenges)

Join our team and make a positive impact on the lives of others! We are looking for a Finance Specialist for our Collections team.

This is a remote role with occasional travel into our main office in New York or the FreedomCare hub closest to you.

Position Overview:

Amazing opportunity for a smart, motivated and eager-to-learn individual to learn valuable skills to become a key part of a successful and rapidly expanding company.  If you are a recent grad with internship experience or work experience in finance or accounting, this may be the position for you!

Every Day You Will:

• Coordinate billing 
• Assist with collections 
• Assist with payment posting 
• Assist payroll 
• Other financial or operations projects as needed 

Prior experience is not required, but 1 year of experience is strongly preferred. You will receive exceptional hands-on training to develop the knowledge and skills required in Excel and industry specific programs. 

Ideal Candidate Will Possess:

• Organized and able to manage multiple responsibilities 
• Detail-oriented 
• A problem solver 
• Eager to learn new things and take on challenges 
• Comfortable with technology and learning new systems; adept at using Word, Google applications like Drive, Sheets, Docs 
• Must be highly organized and detail-oriented, while also being able to grasp the “big picture” 
• Self-starter; takes independent action as appropriate using good judgment and discretion 
• Ability to work in a fast-paced, entrepreneurial environment 
• A natural ability to exude our core values: A strong aptitude for serving others, for being positive and optimistic, for owning tasks to completion, for seeing the big picture and doing what’s right 

Why work at FreedomCare?

We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career.

This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others!

At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.

#INDHV

About our Company

FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S.

We pride ourselves on our values which drive the level of care that we deliver to our patients:

• Here For You (An attitude of service, empathy, and availability)
• Own It (Drive and ownership)
• Do the Right Thing (High integrity)
• Be Positive (Great attitude and a can-do positive approach to challenges)

Join our team and make a positive impact on the lives of others! We are looking for a Health Home Care Manager for our Care Management team in upstate NY. 

This position requires frequent travel to patients’ homes in Rochester, NY and surrounding areas within Monroe County.

Department & Position Overview: 

The Health Home Care Manager will work to outreach and engage potentially eligible patients and obtain appropriate consents to enroll the patient in the Health Home Care Management Program. Once the patient is enrolled, the Health Home Care Manager will work collaboratively with the patient's care team to complete a comprehensive assessment and patient centered care plan, and to coordinate care based on the care plan. 

Every Day You Will:

• Screen for Health Home functional scale eligibility, conduct initial Health Homes assessments and reassessments of patient needs, including medical, mental health, substance use, financial, housing, and additional support needs
• Collaborate with the medical providers and patients to develop, implement, and coordinate Health Homes compliant care plans for patients with chronic diseases, such as diabetes, asthma, congestive heart failure, hypertension, mental health conditions, substance use, and more and document care plan outcomes
• Provide direct service to a caseload of chronically ill patients and help them achieve their care plan goals by facilitating referrals, addressing access issues, connecting them to local resources, and developing relationships with healthcare providers
• Coordinate patient services and care with pharmacies, insurance companies, hospital discharge planning, family caregivers, and other providers
• Provide crisis intervention when needed
• Conduct home visits and maintain patient contact and documentation of all services in accordance with Health Homes standards
• Maintain patient confidentiality at all times

Ideal Candidate Will Possess:

• Ability to travel in the field to accompany patients to appointments and meet patients in person when needed
• 1+ year of health homes, HARP or case management experience (required) 
• Strong working knowledge of local community resources
• Demonstrated ability to work with data reporting, documentation, and outcomes
• Strong communication and assessment skills; the ability to relate to patients, their families, and community care providers, along with ability to handle rapidly changing crisis situations
• Ability to manage high volume caseloads
• Able to express empathy and compassion for the underserved
• Experience navigating several data management systems, such as Salesforce
• Bachelor's degree (preferred), minimum associate's degree.

Nice-to-Haves:

• Bilingual Spanish, strongly preferred
• Master's degree is a plus 
• 3+ years of Health Homes experience 
• 3+ years of HARP experience 

Why work at FreedomCare?

We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career.

This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others!

At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.

#INDHV

About our Company

FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S.

We pride ourselves on our values which drive the level of care that we deliver to our patients:

• Here For You (An attitude of service, empathy, and availability)
• Own It (Drive and ownership)
• Do the Right Thing (High integrity)
• Be Positive (Great attitude and a can-do positive approach to challenges)

Join our team and make a positive impact on the lives of others! 

At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.

Make a Difference in Healthcare: Join FreedomCare in New York!

Are you passionate about helping others and building a rewarding career in healthcare?

We're building a talent pool of strong clinical professionals for FreedomCare New York. We're searching for talented and motivated individuals interested in any of the following roles:

• RN Nurse Educator: provide education, support, and resources to caregivers in an office setting to help them become certified Health Home Aides
• RN Field Nurse Assessor: conduct patient assessments to determine care needs and develop personalized care plans.

Ideal Candidate Will Possess: 

• Patient service skills: Exceptional customer service abilities, including handling difficult situations with empathy and professionalism. A passion for delivering high-quality patient care through active listening, patience, and compassion.
• Communication skills: Strong verbal and written communication skills, with the ability to connect empathetically with patients and caregivers.
• Soft skills: Excellent listening skills, emotional intelligence, and a collaborative team spirit.
• Problem-solving Abilities: Capacity to remain calm under pressure and resolve issues effectively—whether in person or virtually. Must be able to make patients feel comfortable while successfully defusing and de-escalating tense situations.
• Time management: Strong organizational skills with the ability to prioritize tasks and consistently meet or exceed expectations.
• Technology: Solid computer skills, including fast and accurate typing. Ability to leverage technology to resolve customer issues efficiently while multitasking and taking notes.
• Multitasking: Ability to manage multiple responsibilities and priorities while guiding patients and caregivers through the care process.
• Clinical experience: A valid and active NYS nursing license, along with strong knowledge of geriatric care and experience conducting assessments.

We have multiple locations and service areas across New York State.

Requirements vary depending on the specific role.

Some positions offer part-time opportunities.

**Please note that this is a Pipeline Talent Pool requisition. We will reach out to you when opportunities become available that align with your experience, location, and preferences*

Why Join Us?

• Impact Lives: You'll play a vital role in supporting individuals and their families in need.
• Growth opportunities: We offer a supportive environment for professional development and advancement.
• Competitive benefits: Enjoy a comprehensive benefits package including competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities.

FreedomCare is a place where your voice matters, your work has meaning, and your career can thrive.

Review all current available job opportunities here: Jobs - Freedom Care

#INDHV

About our Company

FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S.

We pride ourselves on our values which drive the level of care that we deliver to our patients:

• Here For You (An attitude of service, empathy, and availability)
• Own It (Drive and ownership)
• Do the Right Thing (High integrity)
• Be Positive (Great attitude and a can-do positive approach to challenges)

Join our team and make a positive impact on the lives of others! 

At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.

Make a Difference in Healthcare: Join FreedomCare in New York!

Are you passionate about helping others and building a rewarding career in healthcare?

We're building a talent pool of strong clinical professionals for FreedomCare New York. We're searching for talented and motivated individuals interested in any of the following roles:

• RN Nurse Educator: provide education, support, and resources to caregivers in an office setting to help them become certified Health Home Aides
• RN Field Nurse Assessor: conduct patient assessments to determine care needs and develop personalized care plans.

Ideal Candidate Will Possess: 

• Patient service skills: Exceptional customer service abilities, including handling difficult situations with empathy and professionalism. A passion for delivering high-quality patient care through active listening, patience, and compassion.
• Communication skills: Strong verbal and written communication skills, with the ability to connect empathetically with patients and caregivers.
• Soft skills: Excellent listening skills, emotional intelligence, and a collaborative team spirit.
• Problem-solving Abilities: Capacity to remain calm under pressure and resolve issues effectively—whether in person or virtually. Must be able to make patients feel comfortable while successfully defusing and de-escalating tense situations.
• Time management: Strong organizational skills with the ability to prioritize tasks and consistently meet or exceed expectations.
• Technology: Solid computer skills, including fast and accurate typing. Ability to leverage technology to resolve customer issues efficiently while multitasking and taking notes.
• Multitasking: Ability to manage multiple responsibilities and priorities while guiding patients and caregivers through the care process.
• Clinical experience: A valid and active NYS nursing license, along with strong knowledge of geriatric care and experience conducting assessments.

We have multiple locations and service areas across New York State.

Requirements vary depending on the specific role.

Some positions offer part-time opportunities.

**Please note that this is a Pipeline Talent Pool requisition. We will reach out to you when opportunities become available that align with your experience, location, and preferences*

Why Join Us?

• Impact Lives: You'll play a vital role in supporting individuals and their families in need.
• Growth opportunities: We offer a supportive environment for professional development and advancement.
• Competitive benefits: Enjoy a comprehensive benefits package including competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities.

FreedomCare is a place where your voice matters, your work has meaning, and your career can thrive.

Review all current available job opportunities here: Jobs - Freedom Care

#INDHV

About our Company

FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S.

We pride ourselves on our values which drive the level of care that we deliver to our patients:

• Here For You (An attitude of service, empathy, and availability)
• Own It (Drive and ownership)
• Do the Right Thing (High integrity)
• Be Positive (Great attitude and a can-do positive approach to challenges)

Join our team and make a positive impact on the lives of others! 

At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.

Make a Difference in Healthcare: Join FreedomCare in New York!

Are you passionate about helping others and building a rewarding career in healthcare?

We're building a talent pool of strong clinical professionals for FreedomCare New York. We're searching for talented and motivated individuals interested in any of the following roles:

• RN Nurse Educator: provide education, support, and resources to caregivers in an office setting to help them become certified Health Home Aides
• RN Field Nurse Assessor: conduct patient assessments to determine care needs and develop personalized care plans.

Ideal Candidate Will Possess: 

• Patient service skills: Exceptional customer service abilities, including handling difficult situations with empathy and professionalism. A passion for delivering high-quality patient care through active listening, patience, and compassion.
• Communication skills: Strong verbal and written communication skills, with the ability to connect empathetically with patients and caregivers.
• Soft skills: Excellent listening skills, emotional intelligence, and a collaborative team spirit.
• Problem-solving Abilities: Capacity to remain calm under pressure and resolve issues effectively—whether in person or virtually. Must be able to make patients feel comfortable while successfully defusing and de-escalating tense situations.
• Time management: Strong organizational skills with the ability to prioritize tasks and consistently meet or exceed expectations.
• Technology: Solid computer skills, including fast and accurate typing. Ability to leverage technology to resolve customer issues efficiently while multitasking and taking notes.
• Multitasking: Ability to manage multiple responsibilities and priorities while guiding patients and caregivers through the care process.
• Clinical experience: A valid and active NYS nursing license, along with strong knowledge of geriatric care and experience conducting assessments.

We have multiple locations and service areas across New York State.

Requirements vary depending on the specific role.

Some positions offer part-time opportunities.

**Please note that this is a Pipeline Talent Pool requisition. We will reach out to you when opportunities become available that align with your experience, location, and preferences*

Why Join Us?

• Impact Lives: You'll play a vital role in supporting individuals and their families in need.
• Growth opportunities: We offer a supportive environment for professional development and advancement.
• Competitive benefits: Enjoy a comprehensive benefits package including competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities.

FreedomCare is a place where your voice matters, your work has meaning, and your career can thrive.

Review all current available job opportunities here: Jobs - Freedom Care

#INDHV

About our Company

FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S.

We pride ourselves on our values which drive the level of care that we deliver to our patients:

• Here For You (An attitude of service, empathy, and availability)
• Own It (Drive and ownership)
• Do the Right Thing (High integrity)
• Be Positive (Great attitude and a can-do positive approach to challenges)

At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.

Make a Difference in Healthcare: Join FreedomCare in New York!

Are you passionate about helping others and building a rewarding career in healthcare?

We're building a talent pool of strong clinical professionals for FreedomCare New York. We're searching for talented and motivated individuals interested in any of the following roles:

• RN Nurse Educator: provide education, support, and resources to caregivers in an office setting to help them become certified Health Home Aides
• RN Field Nurse Assessor: conduct patient assessments to determine care needs and develop personalized care plans.

Ideal Candidate Will Possess: 

• Patient service skills: Exceptional customer service abilities, including handling difficult situations with empathy and professionalism. A passion for delivering high-quality patient care through active listening, patience, and compassion.
• Communication skills: Strong verbal and written communication skills, with the ability to connect empathetically with patients and caregivers.
• Soft skills: Excellent listening skills, emotional intelligence, and a collaborative team spirit.
• Problem-solving Abilities: Capacity to remain calm under pressure and resolve issues effectively—whether in person or virtually. Must be able to make patients feel comfortable while successfully defusing and de-escalating tense situations.
• Time management: Strong organizational skills with the ability to prioritize tasks and consistently meet or exceed expectations.
• Technology: Solid computer skills, including fast and accurate typing. Ability to leverage technology to resolve customer issues efficiently while multitasking and taking notes.
• Multitasking: Ability to manage multiple responsibilities and priorities while guiding patients and caregivers through the care process.
• Clinical experience: A valid and active NYS nursing license, along with strong knowledge of geriatric care and experience conducting assessments.

We have multiple locations and service areas across New York State.

Requirements vary depending on the specific role.

Some positions offer part-time opportunities.

**Please note that this is a Pipeline Talent Pool requisition. We will reach out to you when opportunities become available that align with your experience, location, and preferences*

Why Join Us?

• Impact Lives: You'll play a vital role in supporting individuals and their families in need.
• Growth opportunities: We offer a supportive environment for professional development and advancement.
• Competitive benefits: Enjoy a comprehensive benefits package including competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities.

FreedomCare is a place where your voice matters, your work has meaning, and your career can thrive.

Review all current available job opportunities here: Jobs - Freedom Care

#INDHV

About our Company

FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S.

We pride ourselves on our values which drive the level of care that we deliver to our patients:

• Here For You (An attitude of service, empathy, and availability)
• Own It (Drive and ownership)
• Do the Right Thing (High integrity)
• Be Positive (Great attitude and a can-do positive approach to challenges)

At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.

Make a Difference in Healthcare: Join FreedomCare in New York!

Are you passionate about helping others and building a rewarding career in healthcare?

We're building a talent pool of strong clinical professionals for FreedomCare New York. We're searching for talented and motivated individuals interested in any of the following roles:

• RN Nurse Educator: provide education, support, and resources to caregivers in an office setting to help them become certified Health Home Aides.
• RN Field Nurse Assessor: conduct patient assessments in the patient's homes to determine care needs and develop personalized care plans. Requires frequent travel to patient's homes.

Ideal Candidate Will Possess: 

• Customer Service Excellence: a passion for delivering high-quality customer service, including the ability to manage a high-volume inbound and outbound call queue. Must demonstrate empathy, active listening, patience, and the ability to handle difficult situations with professionalism and care.
• Communication Skills: exceptional verbal and written communication skills, with the ability to convey empathy and compassion to patients and caregivers.
• Emotional Intelligence & Teamwork: strong emotional intelligence, active listening skills, and the ability to collaborate effectively within a team environment.
• Problem-Solving Abilities: proven ability to resolve issues over the phone, including de-escalating frustrated callers and addressing concerns with confidence and composure.
• Time Management & Multitasking: excellent time management skills with the ability to prioritize tasks, meet and exceed expectations, and manage multiple responsibilities simultaneously while supporting patients and caregivers.
• Technical Proficiency: strong computer skills, including fast and accurate typing, and the ability to leverage technology to resolve customer issues efficiently while taking notes and multitasking.
• Clinical experience: a valid and active NYS nursing license, along with strong knowledge of geriatric care and experience conducting assessments.

We have multiple locations and service areas across New York State. Requirements vary depending on the specific role. Some positions offer part-time opportunities.

**Please note that this is a Pipeline Talent Pool requisition. We will reach out to you when opportunities become available that align with your experience, location, and preferences*

Why Join Us?

• Impact Lives: You'll play a vital role in supporting individuals and their families in need.
• Growth Opportunities: We offer a supportive environment for professional development and advancement.
• Competitive Benefits: Enjoy a comprehensive benefits package including competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities.

FreedomCare is a place where your voice matters, your work has meaning, and your career can thrive.

Review all current available job opportunities here: Jobs - Freedom Care

#INDHV

FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S.

We pride ourselves on our values which drive the level of care that we deliver to our patients:

• Here For You (An attitude of service, empathy, and availability)
• Own It (Drive and ownership)
• Do the Right Thing (High integrity)
• Be Positive (Great attitude and a can-do positive approach to challenges)

Join our team and make a positive impact on the lives of others! We are looking for a Health Home Care Manager for our Care Management team in upstate NY. 

This position requires frequent travel to patients’ homes in Rochester, NY and surrounding areas within Monroe County.

Department & Position Overview: 

The Health Home Care Manager will work to outreach and engage potentially eligible patients and obtain appropriate consents to enroll the patient in the Health Home Care Management Program. Once the patient is enrolled, the Health Home Care Manager will work collaboratively with the patient's care team to complete a comprehensive assessment and patient centered care plan, and to coordinate care based on the care plan. 

Every Day You Will:

• Screen for Health Home functional scale eligibility, conduct initial Health Homes assessments and reassessments of patient needs, including medical, mental health, substance use, financial, housing, and additional support needs
• Collaborate with the medical providers and patients to develop, implement, and coordinate Health Homes compliant care plans for patients with chronic diseases, such as diabetes, asthma, congestive heart failure, hypertension, mental health conditions, substance use, and more and document care plan outcomes
• Provide direct service to a caseload of chronically ill patients and help them achieve their care plan goals by facilitating referrals, addressing access issues, connecting them to local resources, and developing relationships with healthcare providers
• Coordinate patient services and care with pharmacies, insurance companies, hospital discharge planning, family caregivers, and other providers
• Provide crisis intervention when needed
• Conduct home visits and maintain patient contact and documentation of all services in accordance with Health Homes standards
• Maintain patient confidentiality at all times

Ideal Candidate Will Possess:

• Ability to travel in the field to accompany patients to appointments and meet patients in person when needed
• 1+ year of health homes, HARP or case management experience (required) 
• Strong working knowledge of local community resources
• Demonstrated ability to work with data reporting, documentation, and outcomes
• Strong communication and assessment skills; the ability to relate to patients, their families, and community care providers, along with ability to handle rapidly changing crisis situations
• Ability to manage high volume caseloads
• Able to express empathy and compassion for the underserved
• Experience navigating several data management systems, such as Salesforce
• Bachelor's degree (preferred), minimum associate's degree.

Nice-to-Haves:

• Bilingual Spanish, strongly preferred
• Master's degree is a plus 
• 3+ years of Health Homes experience 
• 3+ years of HARP experience 

Why work at FreedomCare?

We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career.

This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others!

At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.

#INDHV