About our Company

FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S.

We pride ourselves on our values which drive the level of care that we deliver to our patients:

• Here For You (An attitude of service, empathy, and availability)
• Own It (Drive and ownership)
• Do the Right Thing (High integrity)
• Be Positive (Great attitude and a can-do positive approach to challenges)

Join our team and make a positive impact on the lives of others! We are looking for a Field Nurse for our Licensed Home Care (LHCSA) team in Albany, NY.

Department & Position Overview:

The Field Registered Nurse is an integral team member of the FreedomCare Licensed Home Care team. They assess our patients' current service needs and reassess needs for service upon significant change in health status.

Every Day You Will:

• Conduct initial assessments of clients to determine care needs and develop individualized care plans.
• Train and supervise non-skilled caregivers in providing personal care, companionship, and assistance with daily living activities.
• Monitor clients’ overall well-being and report any changes to the appropriate healthcare professionals.
• Educate clients and their families on effective care strategies, safety measures, and daily living skills.
• Ensure compliance with agency policies, state regulations, and best practices in non-skilled care.
• Maintain accurate documentation of client care and progress, while ensuring confidentiality.
• Act as a liaison between clients, families, and caregivers to facilitate communication and enhance the quality of care.
• Participate in ongoing training and professional development to stay current with best practices in home care.

Ideal Candidate Will Possess:

• Bachelor's Degree (BSN) and current NYS License or compact License that is in good standing (OR) associate's degree in nursing with relevant homecare clinical experience.
• Minimum of 1-2 years of Nursing experience with a concentration in the homecare agency space.
• Experience in geriatric care or working with individuals with disabilities.
• Ability to travel within the Albany, NY and surrounding areas, as needed.
• Current knowledge of state and federal home health regulations.
• Strong interpersonal and communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, etc.).
• Excellent verbal and written communication, organizational and time management skills.
• Strongly Preferred Bilingual in one of the following languages: Spanish, Russian, Chinese, Korean and Bengali.
• Ability to work collaboratively with caregivers and families.
• Proficient in electronic health record (EHR) systems.
• Required valid driver’s license and reliable transportation.
• Previous experience in a non-skilled home care setting.
• Strong experience using a Uniform Assessment System (UAS).

Nice-to-Haves:

• Master's degree in nursing.
• Experience in Home Care, Geriatrics and Case Management; field experience assessing patient care.
• 3+ years of homecare agency experience.
• Previous experience in a non-skilled home care setting.

Why work at FreedomCare?

• Competitive salary and benefits package.
• Flexible scheduling to support work-life balance.
• Opportunities for professional growth and advancement.

We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career.

This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others!

At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.

#INDHV

FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S.

We pride ourselves on our values which drive the level of care that we deliver to our patients:

• Here For You (An attitude of service, empathy, and availability)
• Own It (Drive and ownership)
• Do the Right Thing (High integrity)
• Be Positive (Great attitude and a can-do positive approach to challenges)

Join our team and make a positive impact on the lives of others! We are looking for a Regional Nurse Manager of Clinical Operations for our Albany Team.

This is a hybrid role from our Albany, NY office.

Department & Position Overview:

The Regional Nurse Manager provides professional nursing care and oversees all clinical operations for the assigned region and license in accordance with physician orders, nursing standards of practice, NYS Department of Health regulations, and agency policies and procedures. This role serves as a clinical leadership position, responsible for the supervision, training, and ongoing development of nursing staff, oversight of patient care delivery, regulatory readiness, and participation in Department of Health surveys and site visits.

The Regional Nurse Manager may provide direct patient care as needed and may instruct Personal Care Aides (PCAs) under the agency’s training program, including classroom and skills-based education, when operationally required.

Responsibilities: 

Clinical & Regional Operations Oversight

• Oversees all clinical operations for the assigned region, ensuring services are delivered in compliance
• with NYSDOH regulations, agency policy, and accepted standards of nursing practice.
• Provides clinical leadership and direction to nursing staff assigned to the region.
• Ensures consistent implementation of Plans of Care and adherence to physician orders.
• Serves as the primary clinical contact for the region for operational, compliance, and quality matters.
• Participates in and supports NYSDOH surveys, audits, and site visits, including preparation, on-site
• coordination, and follow-up as directed by the Administrator.
  
  

Field Supervision & Nursing Practice

• Provides care and services according to scope and standards of Nursing Practice and adheres to the Code
• of Ethics for Nurses.
• Respects client and employee rights and privacy; ensures the security of protected information; practices
• ethically and in compliance with the agency’s compliance and privacy programs.
• Follows agency infection control policies, including hand hygiene, bag technique, PPE use, aseptic
• technique, exposure control, and equipment care.
• Assesses and reassesses client needs and responses to care, treatment, and education.
• Develops, implements, evaluates, and revises Plans of Care, including nursing care plans and aide care
• plans, and ensures appropriate care delivery.
• Completes all clinical documentation accurately, timely, and in accordance with agency policy and
• regulatory requirements.
• Coordinates patient care through communication with physicians, case managers, supervisors,
• interdisciplinary team members, vendors, and community resources.
• Supervises, mentors, and trains new and current nursing staff, including orientation, field supervision, competency validation, and ongoing performance feedback
• Conducts or oversees nursing supervisory visits as required.
• Provides patient and caregiver education based on assessed learning needs.
• Interprets and reinforces agency philosophy, policies, and objectives to staff, patients, and families.
• Performs other job-related duties as assigned by the Administrator.

Educator / Training Responsibilities 

• Delivers PCA classroom and practical training as needed based on agency operational needs, including core PCA skills and Alternative Competency Demonstration (ACD).
• Utilizes appropriate teaching methods and technologies to support adult learning.
• Demonstrates practical skills related to home care services and PCA scope of practice.
• Evaluates trainee performance and provides constructive feedback.
• Ensures all training activities comply with NYSDOH and other applicable regulatory requirements.
• Maintains required training documentation, reports, and student records.

Education & Experience Requirements

• NYS Licensed and currently registered as a Registered Professional Nurse.
• Graduate of an approved school of nursing and holds a Diploma, Associate or Baccalaureate Degree.
• Minimum of one (1) year of home care nursing experience.
• RN education or staff training experience preferred.
• Prior supervisory, management, or regional oversight experience strongly preferred.

Qualifications: 

• Strong clinical knowledge, nursing judgment, and leadership skills.
• Demonstrates knowledge of NYSDOH regulations governing Licensed Home Care Services Agencies.
• Demonstrated ability to supervise, train, and evaluate nursing and paraprofessional staff.
• Excellent communication and interpersonal skills with the ability to provide clear direction and resolve
• issues.
• 2+ years of Home Care Nursing experience demonstrating comprehensive understanding of homecare complexities and challenges 
• Master's degree in nursing or related field preferred, showcasing advanced knowledge in healthcare management and leadership 
• Current license to practice as a Registered Professional Nurse in New York State, ensuring compliance with regulatory requirements and standards 
• Previous experience in a Leadership a role with a strong preference for previous DPS experience with strong ability to lead and manage a team effectively 
• Strong assessment, clinical and documentation skills, essential for ensuring high-quality patient care and regulatory compliance 
• Effective communication skills (written and verbal), facilitating effective collaboration with teams, patients and families         
• Strong attention to detail, ensuring accuracy in documentation and adherence to protocols 
• Highly organized, capable of managing multiple tasks and priorities efficiently 
• Motivated self-starter and creative problem-solver, comfortable navigating and resolving challenges in a fast-paced, dynamic environment 
• Proficient utilizing technology and systems to enhance operational efficiency and effectiveness in healthcare delivery
  
  

Why work at FreedomCare? 

We are here for you and committed to providing a best-in-class employee experience.  We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career. This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others! 

At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics. 

#INDLV

FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S.

We pride ourselves on our values which drive the level of care that we deliver to our patients:

• Here For You (An attitude of service, empathy, and availability)
• Own It (Drive and ownership)
• Do the Right Thing (High integrity)
• Be Positive (Great attitude and a can-do positive approach to challenges)

Join our team and make a positive impact on the lives of others! We are looking for an LHCSA Staffing Specialist for our LHCSA Team!

This is a full time hybrid position with a required commute of 3 days per week into our main office located in Albany, NY.

Department & Position Overview:

Our LHCSA Staffing Specialist possess a real passion for helping people, which is one of our company’s core values. As a LHCSA Staffing Specialist you will ensure our customers receive the level of care and attention they deserve. You'll pride yourself on your ability to problem solve and take ownership for each customer request ensuring that we always do the right thing for our members.

Every Day You Will:

• Work with our patients, caregivers and nurses to ensure HHA coverage for our patients’ needs
• Pair caregivers and patients together, using a thoughtful approach to ensure the best fit possible
• Ensuring our caregivers are providing the compassionate care plan developed by our nursing dept.
• Work with the HHA recruiter to find and select high quality home health aides
• Keep the HHAs in compliance with regulatory requirements
• Maintain files and records related to scheduling HHAs, including hours scheduled/worked, administrative records, and client rosters
• Support business processes to regularly improve and streamline operations and our ability to provide a seamless, service-oriented experience for our valuable patients

Ideal Candidate Will Possess:

• 2+ years in a similar role
• Experience in a LHCSA preferred; previous medical experience a plus
• HHA Exchange software experience strongly preferred
• Ability to think creatively and proactively to solve problems and improve processes
• Proven exceptional customer service skills; excellent written and verbal communication skills
• Proficient computer and phone knowledge; comfortable with technology
• Must have poise and patience when dealing with customers, both internal and external
• Bilingual in Spanish, or other languages desired

Nice-to-Haves:

• 2 + years of customer service experience within a homecare agency organization
• Bilingual in Spanish, or other languages desired

Why work at FreedomCare?

We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career.

This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others!

At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.

#INDHV