Forward Networks is transforming how the world’s most complex networks are managed and secured. Founded in 2013 by four Stanford Ph.D.s, we built the industry’s first network digital twin — a mathematically precise model of the production network that gives IT teams unmatched visibility, verification, and agility across every major cloud and vendor environment.

Our customers include global leaders such as Goldman Sachs, PayPal, S&P Global, IBM, and Dell, as well as fast-growing enterprises and government agencies. According to IDC, Forward Networks customers realize an average of $14.2 million in annual benefits through improved efficiency and security.

Backed by world-class investors including Andreessen Horowitz, Goldman Sachs, MSD Partners, and Threshold Ventures, Forward Networks offers a people-centric, innovative culture where brilliant minds are shaping the future of network reliability, security, and AI-ready operations.

Forward Networks is looking for a Systems Sales Engineer Manager

• Do you want to create a category and help build a special company?
• Join a company that has been in market 7+ years and has some of the top Federal agencies and F500/Global 2000 already buying and referenceable.
• We are building a special team and hope you consider us if you want to have the experience of changing the networking world as we know it. 

We're seeking an experienced Systems Sales Engineering Manager who will lead a team of Systems Sales Engineers while also serving as a hands-on technical expert. This is a hybrid role requiring both strong leadership capabilities and the technical depth to actively engage with customers as a practitioner—qualifying opportunities, providing technical leadership on key deals, and executing POCs directly.

What You'll Do

Management & Team Leadership:

• Lead and manage a high-performing team of Systems Sales Engineers to achieve revenue and new business growth targets
• Develop and execute team strategies to drive revenue growth, expand market share, and build strong customer relationships
• Recruit, train, and mentor Systems Sales Engineers, providing ongoing coaching, feedback, and career development
• Manage team performance through data and analytics, setting clear goals and holding the team accountable to results
• Foster a collaborative environment where the team can thrive and continuously improve

Technical Practitioner & Sales Leadership:

• Actively engage as a technical authority on regional opportunities
• Qualify and scope opportunities directly alongside sales teams to assess fit and ensure technical feasibility
• Lead and execute POCs (Proof of Concepts) for key prospects, demonstrating deep technical expertise
• Serve as the technical lead on major pursuits, providing hands-on guidance and execution
• Provide technical guidance to the sales team, ensuring they have the knowledge, frameworks, and tools to succeed
• Develop and deliver compelling technical presentations and product demonstrations to prospective clients

Cross-Functional Collaboration:

• Partner with Product Management, Marketing, and Engineering to align sales strategies with company goals and product roadmap
• Gather customer insights from direct opportunity engagement to inform product decisions
• Stay current with industry trends, competitive landscapes, and technical best practices
• Provide recommendations for continuous improvement based on real-world customer interactions

Requirements:

• 7+ years of experience in software sales engineering, with a proven track record of success in driving revenue growth
• 3+ years of experience in a leadership role, managing a team of sales professionals
• Excellent communication and presentation skills, with the ability to effectively convey technical concepts to both technical and non-technical audiences
• Strong analytical and problem-solving skills, with the ability to use data to drive decision-making
• Experience working in a fast-paced, agile environment, with the ability to adapt to changing priorities and requirements
• Strong leadership and people management skills, with the ability to motivate and inspire a team to achieve their goals
• Proven ability to develop and execute successful sales strategies, build strong customer relationships, and drive revenue growth
  
  
• Experience:
  Excellent understanding of Networking, Cloud and/or Security fundamentals.
  • Understanding of networking protocols, and other operational tools and
  practices.
  • Experience supporting multiple large enterprises, service providers or
  Governmental agencies.
  • Strong verbal and written communications skills
  • Experience as a leader running sales engineering organization
  • Experience using data and metrics to drive improvements.
  • Experience owning program strategy and communicating results to senior
  Leadership.
  
  
• Highly Desired:
  Vendor certification (CCNP,CCIE,JNCIA,JNCIE,JNCIS,AWS CSA Associate etc.)

The expected On-Target Cash Earnings for this role is between 275,000- 325,000 per year. Within this range, individual pay is determined by several factors including but not limited to, job-related skills, work experience, and relevant education/training

Forward Networks is transforming how the world’s most complex networks are managed and secured. Founded in 2013 by four Stanford Ph.D.s, we built the industry’s first network digital twin — a mathematically precise model of the production network that gives IT teams unmatched visibility, verification, and agility across every major cloud and vendor environment.

Our customers include global leaders such as Goldman Sachs, PayPal, S&P Global, IBM, and Dell, as well as fast-growing enterprises and government agencies. According to IDC, Forward Networks customers realize an average of $14.2 million in annual benefits through improved efficiency and security.

Backed by world-class investors including Andreessen Horowitz, Goldman Sachs, MSD Partners, and Threshold Ventures, Forward Networks offers a people-centric, innovative culture where brilliant minds are shaping the future of network reliability, security, and AI-ready operations.

Forward Networks is looking for an experienced Federal Regional (Air Force) DOD Sales Director:

• Do you want to create a category and help build a special company?
• Do you want to sell a platform that solves real networking problems?
• Do sensible quotas and no cap on earnings pique your interest? 
• Join a company that has been in market 5+ years and has some of the top Federal agencies and F500/Global 2000 already buying and referenceable.
• If you have 7-10 years of wildly successful experience selling to the federal government ..you may be the one!
• We are building a special team and hope you consider us if you want to have the experience of changing the networking world as we know it. 

This role will focus on the Air Force as part of our Federal team. Secret clearance desired

Responsibilities

• Own the development and execution of your sales strategy in territory that aligns with the company’s goals and objectives
• Identify and qualify leads, and generate new AirForce opportunities in order to achieve quota on a quarterly and annual basis
• Build strategic working relationships with clients, maintaining a high level of face-to-face contact
• Analyze potential sales opportunities by using data analysis and segmented research to identify the attributes most valued by our potential clients
• Develop a deep understanding of the competitive landscape and maintain a client database
• Maintain a high level of product and industry knowledge
• Build and maintain a robust pipeline of at least 3x revenue target
• Clearly explain the value proposition and goals of the Forward Networks solution

Requirements:

• Clearance desired (Minimum Level: Secret)
• Bachelor's Degree required
• Minimum 7-10 years in Fed DOD Sales with Air Force experience
• Proven track record of meeting and exceeding quota in technology sales
• Deep understanding of the networking and security industry, products, competitors, history, emerging trends and changing marketplace.
• Experience in selling Enterprise software with an ARR model preferred
• Must be able to communicate business and technical value to all levels of management
• Prior experience managing a sales team a plus
• Excellent communication and listening skills; persuasive
• Background in IT infrastructure

The expected On-Target Cash Earnings for this role is between 320,000-360,000 per year. Within this range, individual pay is determined by several factors including but not limited to, job-related skills, work experience, and relevant education/training

Forward Networks is transforming how the world’s most complex networks are managed and secured. Founded in 2013 by four Stanford Ph.D.s, we built the industry’s first network digital twin, a mathematically precise model of the production network that gives IT teams unmatched visibility, verification, and agility across every major cloud and vendor environment.

Our customers include global leaders such as Goldman Sachs, PayPal, S&P Global, IBM, and Dell, as well as fast-growing enterprises and government agencies. According to IDC, Forward Networks customers realize an average of $14.2 million in annual benefits through improved efficiency and security.

Backed by world-class investors including Andreessen Horowitz, Goldman Sachs, MSD Partners, and Threshold Ventures, Forward Networks offers a people-centric, innovative culture where brilliant minds are shaping the future of network reliability, security, and AI-ready operations.

Forward Networks is looking for a Senior Technical Support Engineer (Senior Customer Care Engineer).

Do you want to create a category and help build a special company?

Join a company that has been in the market 6+ years and has some of the top Federal agencies and F500/Global 2000 already buying and referenceable.

We are building a special team and hope you consider us if you want to have the experience of changing the networking world as we know it.

What you'll do:

As a Senior Customer Care Engineer (Federal), you will serve as a trusted technical advisor and escalation engineer for strategic Federal customers operating highly complex production networks.

Responsibilities:

Providing triage, prioritizing, and resolving technical issues for our top 

Requirements:

• Serve as the primary technical interface for assigned Federal customers
• Troubleshoot and resolve complex production issues across networking,  infrastructure, data collection, modeling, and analytics workflows
• Perform deep technical triage and root cause analysis for customer-  reported issues
• Recreate customer environments and scenarios to identify software defects and validate fixes
• Work directly with Engineering and Product Management to drive bug resolution, feature enhancements, and customer success outcomes
• Analyze network configurations, routing behavior, security posture, and infrastructure telemetry
• Support onboarding, deployment validation, upgrades, and operational health checks
• Leverage APIs, scripting, and automation to improve customer workflows and operational efficiency
• Assist customers with advanced use cases, including:
•network verification 
•path analysis
•outage prevention
•vulnerability and exposure analysis
•configuration compliance
•intent validation
•security posture analysis
•operational troubleshooting

•Develop and maintain technical documentation, knowledge transfer materials, and operational guidance
•Participate in after-hours escalation support as required for mission-critical customer environments
•Support classified customer engagements and on-site activities when necessary

What We’re Looking For
If you possess the TS/SCI with FSP and a strong networking foundation, we encourage you to apply.

Required Qualifications

• Active TS/SCI with Full Scope Polygraph (FSP)
• Strong troubleshooting and analytical skills
• Experience supporting production enterprise or service provider environments
• Ability to communicate technical concepts clearly to both engineers and executive stakeholders
• Strong customer-facing communication and professionalism
• Ability to work independently in fast-paced operational environments
• Understanding of networking fundamentals, including:
• TCP/IP
• Routing and Switching
• VLANs
• BGP
• OSPF
• ACLs
• NAT
• DNS
• network segmentation

Up to 20% travel within a 2-hour radius of Washington DC required
Ability to participate in after-hours on-call rotation

Preferred Qualifications:

The following are preferred but not required:
• Experience supporting Federal or classified customer environments
• Familiarity with Linux administration and troubleshooting
Python, Bash, or other scripting experience
• API integration and automation experience
• Experience with network security technologies and operations
• Familiarity with large-scale vendor environments, including:
• Cisco
• Juniper Networks
• Arista Networks
• Palo Alto Networks
• Fortinet
• Exposure to cloud networking and hybrid infrastructure environments
• Experience with automation, telemetry, SNMP, REST APIs, or infrastructure-as-code concepts
• Understanding of cybersecurity frameworks, compliance validation, or vulnerability management workflows

Why Forward Networks?

One of the Best Places to Work in Networking
At Forward Networks, you’ll work alongside some of the brightest minds in networking, security, and software engineering, including Stanford PhDs, industry veterans, and technical leaders who are redefining how modern networks are operated and secured.
We foster a highly collaborative culture where innovation, technical excellence, customer impact, and professional growth are valued. This is a place where engineers solve real problems, influence product direction, and work on technology that genuinely changes the industry.

Mission Impact That Matters

Our Federal customers support some of the most critical missions in the United States Government. The networks they operate directly impact national security, mission readiness, operational continuity, and cyber defense.
As part of the Federal Support organization, your work will help ensure these environments remain secure, resilient, compliant, and operational when it matters most.

Category-Defining Technology

Forward Networks is the leader in Network Digital Twin technology, delivering a mathematically accurate model of the network that enables organizations to verify behavior, reduce outages, improve security posture, and modernize operations.
Our platform models the entire hybrid multi-cloud network, giving customers unprecedented visibility and confidence across their infrastructure. You’ll work directly with cutting-edge technology that is transforming how the world’s largest organizations manage and secure their networks.

Customers Speak for Themselves
Organizations using Forward Networks have reported significant operational and business benefits through improved visibility, automation, verification, compliance validation, and outage prevention.

Growth and Opportunity

This role provides the opportunity to grow both technically and professionally while working directly with advanced enterprise and Federal environments.

You’ll gain exposure to:
• large-scale hybrid and multi-cloud networks
• advanced network security operations
• automation and API-driven workflows
• network verification and digital twin technologies
• cross-functional collaboration with Engineering and Product teams
• mission-critical Federal customer operations

At Forward Networks, your work will directly influence customer success, platform evolution, and the future of network operations and security.

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary +bonus is expected to be between $200,000/yr and $230,000/yr. The offered compensation may also include stock.

Forward Networks is transforming how the world’s most complex networks are managed and secured. Founded in 2013 by four Stanford Ph.D.s, we built the industry’s first network digital twin — a mathematically precise model of the production network that gives IT teams unmatched visibility, verification, and agility across every major cloud and vendor environment.

Our customers include global leaders such as Goldman Sachs, PayPal, S&P Global, IBM, and Dell, as well as fast-growing enterprises and government agencies. According to IDC, Forward Networks customers realize an average of $14.2 million in annual benefits through improved efficiency and security.

Backed by world-class investors including Andreessen Horowitz, Goldman Sachs, MSD Partners, and Threshold Ventures, Forward Networks offers a people-centric, innovative culture where brilliant minds are shaping the future of network reliability, security, and AI-ready operations.

Forward Networks is looking for a Customer Success Engineer.

• Do want to create a category and help build a special company?
• Join a company that has been in market 5+ years and has some of the top Federal agencies and F500/Global 2000 already buying and referenceable.
• We are building a special team and hope you consider us if you want to have the experience of changing the networking world as we know it. 

What you’ll do:

As a Customer Success Engineer for our Federal team, you will be responsible for providing world class post-sales technical leadership to our client base.

Responsibilities:

• Providing advice and guidance as the Forward Networks subject matter expert to ensure successful ongoing usage and adoption of our technologies
• Taking ownership of post-sales technical issues, working with cross-functional teams to document problem resolution steps and troubleshooting procedures
• Walking customers through the various stages of adoption with Forward Networks Platform
• Walking directly with our internal Product Management, Engineering, Sales and Marketing teams.
• Some travel to customer locations (<10%)

Requirements:

• B.S. Computer Science or equivalent educational experience
• TS/SCI with a CI Clearance Required
• 5+ years of customer facing experience in a post-sales engineer role for a networking company, relevant software vendor, or as a network engineer for a large enterprise, service provider or Governmental agencies

Experience:

• Strong understanding of Networking and Security fundamentals
• Experience in working with multiple Network vendors (e.g. A10, Arista, Cisco, F5, Fortinet, Juniper, Palo Alto Networks etc.)
• Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques; Superior presentation skills
• Excellent analytical & problem-solving skills, combined with the ability to provide quick resolution to problems
• Demonstrable success in thinking strategically, executing tactically while providing consistent and high levels of customer satisfaction and retention in a fast-paced environment 

Highly Desired:

• One or more of the following certificates: CCIE, JNCIE or VCDX
• Experience in working for a startup company
• Working knowledge of API driven workflows and scripting languages (Python, bash, jq, graphql, etc)

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary +bonus is expected to be between $260,000/yr to $290,000/yr. The offered compensation may also include stock.

Forward Networks is transforming how the world’s most complex networks are managed and secured. Founded in 2013 by four Stanford Ph.D.s, we built the industry’s first network digital twin, a mathematically precise model of the production network that gives IT teams unmatched visibility, verification, and agility across every major cloud and vendor environment.

Our customers include global leaders such as Goldman Sachs, PayPal, S&P Global, IBM, and Dell, as well as fast-growing enterprises and government agencies. According to IDC, Forward Networks customers realize an average of $14.2 million in annual benefits through improved efficiency and security.

Backed by world-class investors including Andreessen Horowitz, Goldman Sachs, MSD Partners, and Threshold Ventures, Forward Networks offers a people-centric, innovative culture where brilliant minds are shaping the future of network reliability, security, and AI-ready operations.

Forward Networks is looking for a Customer Care Engineer (Technical Support Engineer), Australia

Do you want to create a category and help build a special company?

Join a company that has been in the market 6+ years and has some of the top Federal agencies and F500/Global 2000 already buying and referenceable.

We are building a special team and hope you consider us if you want to have the experience of changing the networking world as we know it.

What you'll do:

As a Customer Care Engineer (Technical Support Engineer) for our Support team, you will be responsible for providing world class post-sales customer support and technical leadership to our client base.

Responsibilities:

Providing triage, prioritizing, and resolving technical issues for our top customers.

Identifying s/w bugs, recreate customer issues, and test/verify versions with s/w fix.

Working with Forward Engineering teams to resolve customer issues.

Escalating unresolved issues in a timely manner and maintaining direct communications with all stakeholders.

Requirements:

3+ years of technical customer support experience.

Experience working at a technical support center assisting a variety of customers.

Ability to cover NAM EST time zones

Participate in after hours on-call rotation

Experience:

Strong understanding of fundamentals in Networking, Cloud or Security

Strong written and interpersonal communications skills

Excellent analytical & problem-solving skills, combined with the ability to provide quick resolution to problems

Experience supporting a multi-vendor network (e.g. A10, Arista, Cisco, F5, Fortinet, Juniper, Palo Alto Networks, AWS, GCP etc.)

Proven ability to work cross-functionally within a team-oriented environment.

Highly Desired:

 B.S. Computer Science or equivalent educational experience.

Python scripting experience

Kubernetes experience

Linux fundamentals

API debugging

Cloud networking (AWS, Azure, GCP)

Forward Networks is transforming how the world’s most complex networks are managed and secured. Founded in 2013 by four Stanford Ph.D.s, we built the industry’s first network digital twin, a mathematically precise model of the production network that gives IT teams unmatched visibility, verification, and agility across every major cloud and vendor environment.

Our customers include global leaders such as Goldman Sachs, PayPal, S&P Global, IBM, and Dell, as well as fast-growing enterprises and government agencies. According to IDC, Forward Networks customers realize an average of $14.2 million in annual benefits through improved efficiency and security.

Backed by world-class investors including Andreessen Horowitz, Goldman Sachs, MSD Partners, and Threshold Ventures, Forward Networks offers a people-centric, innovative culture where brilliant minds are shaping the future of network reliability, security, and AI-ready operations.

Forward Networks is looking for an experienced Regional Sales Director Federal Systems Integrators (FSI’s):

• Do you want to create a category and help build a special company?
• Do you want to sell a platform that solves real networking problems?
• Do sensible quotas and no cap on earnings pique your interest? 
• Join a company that has been in the market 5+ years and has some of the top Federal agencies and F500/Global 2000 already buying and referenceable.
• If you have 10+ years of wildly successful experience selling to the federal government ..you may be the one!
• We are building a special team and hope you consider us if you want to have the experience of changing the networking world as we know it. 

Forward Networks is searching for a FSI Seller strategically focused on selling technology solutions to FSI clients. In this critical role, you will manage and drive sales efforts for the FSI market segment within the Federal sales team of Forward Networks. You will be instrumental in developing and executing growth strategies, as well as a comprehensive go-to-market approach in order to expand existing business within the Federal Government.

To succeed in this role, you will need to have: a relentless passion to develop and drive success and a strong understanding of the unique attributes/knowledge for selling technology solutions in the Federal FSI marketplace with a comprehensive understanding of Federal acquisition processes; a solid and well-rounded communication style; the skills to work/thrive in a high-growth company; a track record of success in a fast-paced, dynamic environment; an ability and proven history of driving individual sales targets; be team-oriented; strong written and oral communication skills; and an ambition to take on increasing levels of responsibility as we continue our growth.

Primary Job Responsibilities

• Build and drive a pipeline of new prospects.
• Develop a go-to-market plan for FSI targets.
• Deliver on personal sales objectives quarterly for targeted major opportunities.
• Execute strategies for generating demand in both direct and indirect sales scenarios.
• Lead the team in achieving quarterly and annual revenue and GP targets.
• Establish long-term consultative relationships with FSI accounts/clients.
• Leverage OEM partners and other business relationships to increase revenue and margin.

Qualifications, Knowledge, Skills

• 10+ years of progressive sales, channel and leadership experience selling technology solutions and services within the FSI/Federal marketplace.
• Experience selling to and working with Leidos, BAH and CACI highly desired
• Proficient with revenue demand generation, sales methodologies, and reporting.
• A demonstrated ability to use personal knowledge, network, processes, and solution selling strategies to meet revenue and growth objectives.
• Proven track record of success in achieving sales targets directly to federal customers.
• Relationship-driven, with a solid executive presence and proven ability to earn credibility with government executives.
• Experience selling technology solutions  products in the Federal/FSI marketplace.
• Minimum TS/SCI Clearance Desired

The expected On-Target Cash Earnings for this role is between 320,000-360,000 per year. Within this range, individual pay is determined by several factors including but not limited to, job-related skills, work experience, and relevant education/training

Forward Networks is transforming how the world’s most complex networks are managed and secured. Founded in 2013 by four Stanford Ph.D.s, we built the industry’s first network digital twin — a mathematically precise model of the production network that gives IT teams unmatched visibility, verification, and agility across every major cloud and vendor environment.

Our customers include global leaders such as Goldman Sachs, PayPal, S&P Global, IBM, and Dell, as well as fast-growing enterprises and government agencies. According to IDC, Forward Networks customers realize an average of $14.2 million in annual benefits through improved efficiency and security.

Backed by world-class investors including Andreessen Horowitz, Goldman Sachs, MSD Partners, and Threshold Ventures, Forward Networks offers a people-centric, innovative culture where brilliant minds are shaping the future of network reliability, security, and AI-ready operations.

Forward Networks is looking for a Business Development Representative 

Key Responsibilities

• Targeted Prospecting: Identify and engage decision-makers at enterprise accounts using a mix of phone, email, LinkedIn, and creative outreach in partnership with Regional Sales Directors in your territory.
• Pipeline Generation: Develop a steady flow of qualified opportunities for Regional Sales Directors by booking discovery calls and demos.
• Account Research: Conduct research on target accounts and personas to tailor messaging and outreach to their business challenges and industry context.
• Messaging & Education: Clearly articulate Forward Networks’s value proposition and educate the prospects on the value of a digital twin.
• Collaboration: Partner with Sales and Marketing to execute account-based strategies and provide feedback on market trends and prospect needs.
• CRM Discipline: Maintain accurate records of all activities in Salesforce, ensuring visibility into pipeline activity and performance.
• Continuous Learning: Stay up to date on Forward Networks’s platform and the dynamic changes in the networking, security and cloud infrastructure space.

Qualifications

• Experience: 2-4 years of experience in outbound Business Development, business development, or lead generation within enterprise accounts.  Knowledge of computer networking, security, SaaS or data/technology industry experience preferred.
• Skills:
  Excellent communication, persuasion, and storytelling skills.
  Strong ability to research and personalize outreach for executives and technical stakeholders.
• Persistence, resilience, and creativity in outbound prospecting.
• Strong organizational skills with ability to manage high activity levels.
• Tools: Familiarity with Salesforce, LinkedIn Sales Navigator, SalesLoft/Outreach, and other prospecting tools.
• Mindset: Competitive, goal-oriented, coachable, and eager to grow into an Account Executive role.

Forward Networks is transforming how the world’s most complex networks are managed and secured. Founded in 2013 by four Stanford Ph.D.s, we built the industry’s first network digital twin — a mathematically precise model of the production network that gives IT teams unmatched visibility, verification, and agility across every major cloud and vendor environment.

Our customers include global leaders such as Goldman Sachs, PayPal, S&P Global, IBM, and Dell, as well as fast-growing enterprises and government agencies. According to IDC, Forward Networks customers realize an average of $14.2 million in annual benefits through improved efficiency and security.

Backed by world-class investors including Andreessen Horowitz, Goldman Sachs, MSD Partners, and Threshold Ventures, Forward Networks offers a people-centric, innovative culture where brilliant minds are shaping the future of network reliability, security, and AI-ready operations.

Forward Networks is looking for an experienced Senior Mid-Market Sales Account Executive

Key Responsibilities

• Prospecting & Pipeline Growth: Identify, qualify, and develop opportunities in mid-market and Mid-Market accounts through outbound outreach, inbound leads, and channel partners.
• Value Selling: Engage customer executives to align Forward Networks solutions with enterprise-wide priorities in network, security, cloud infrastructure and digital transformation.
• Full-Cycle Sales Ownership: Manage deals from discovery to close, with accountability for meeting and exceeding quarterly quotas.
• Territory Planning: Build and execute a territory strategy that balances new customer acquisition with expansion opportunities in existing accounts.
• Collaboration: Work closely with Business Development, Solutions Engineering, Customer Success, and Marketing to deliver exceptional customer experiences.
• Market Awareness: Stay up to date on Forward Networks’s platform and the dynamic changes in the networking, security and cloud infrastructure space.

Qualifications

• Experience: 6+ years of B2B software/SaaS sales experience, with success closing new business and growing accounts in the Mid-Market or mid-market segment.
• Track Record: Consistently achieved or exceeded quotas in a competitive sales environment.
• Skills:
• Strong communication, negotiation, and presentation abilities.
• Comfort engaging with both business and technical stakeholders, from directors to VPs.
• Ability to manage multiple deals simultaneously with strong organizational skills.
• Tools: Familiarity with Salesforce, LinkedIn Sales Navigator, and other modern sales tools.
• Mindset: Ambitious, coachable, entrepreneurial, and energized by building relationships and driving growth.\
• Background in computer networking, security and/or SaaS platforms
• Experience supporting technical stakeholders such as network engineers, security engineers and respective management in those areas.
• Knowledge of consultative/solution-selling methodologies (MEDDICC, Challenger, or SPIN)
• Prior success in scaling technology adoption within mid-market customers.

The expected On-Target Cash Earnings for this role is between $ 275,000- $ 300,000 per year. Within this range, individual pay is determined by several factors, including but not limited to job-related skills, work experience, and relevant education/training.

Forward Networks is transforming how the world’s most complex networks are managed and secured. Founded in 2013 by four Stanford Ph.D.s, we built the industry’s first network digital twin — a mathematically precise model of the production network that gives IT teams unmatched visibility, verification, and agility across every major cloud and vendor environment.

Our customers include global leaders such as Goldman Sachs, PayPal, S&P Global, IBM, and Dell, as well as fast-growing enterprises and government agencies. According to IDC, Forward Networks customers realize an average of $14.2 million in annual benefits through improved efficiency and security.

Backed by world-class investors including Andreessen Horowitz, Goldman Sachs, MSD Partners, and Threshold Ventures, Forward Networks offers a people-centric, innovative culture where brilliant minds are shaping the future of network reliability, security, and AI-ready operations.

Forward Networks is looking for an experienced Regional Sales Director

• Do want to create a category and help build a special company?
• Do you want to sell a platform that solves real networking problems?
• Do sensible quotas and no cap on earnings pique your interest? 
• Join a company that has been in market 5+ years and has some of the top F500/Global 2000 and Federal agencies already buying and referenceable.
• If you have 7-10 years of wildly successful experience selling to large enterprises and have also been on the journey of building an early stage company...you may be the one!
• We are building a special team and hope you consider us if you want to have the experience of changing the networking world as we know it. 

Responsibilities

• Own the development and execution of your sales strategy in territory that aligns with the company’s goals and objectives
• Identify and qualify leads, and generate new Fortune 1000 opportunities in order to achieve quota on a quarterly and annual basis
• Build strategic working relationships with clients, maintaining a high level of face-to-face contact
• Analyze potential sales opportunities by using data analysis and segmented research to identify the attributes most valued by our potential clients
• Develop a deep understanding of the competitive landscape and maintain a client database
  
  

The ideal candidate will be located in territory, we are open to remote locations near a major airport in remote IL

The expected On-Target Cash Earnings for this role is between 300,000-330,000 per year. Within this range, individual pay is determined by several factors including but not limited to, job-related skills, work experience, and relevant education/training

Forward Networks is transforming how the world’s most complex networks are managed and secured. Founded in 2013 by four Stanford Ph.D.s, we built the industry’s first network digital twin — a mathematically precise model of the production network that gives IT teams unmatched visibility, verification, and agility across every major cloud and vendor environment.

Our customers include global leaders such as Goldman Sachs, PayPal, S&P Global, IBM, and Dell, as well as fast-growing enterprises and government agencies. According to IDC, Forward Networks customers realize an average of $14.2 million in annual benefits through improved efficiency and security.

Backed by world-class investors including Andreessen Horowitz, Goldman Sachs, MSD Partners, and Threshold Ventures, Forward Networks offers a people-centric, innovative culture where brilliant minds are shaping the future of network reliability, security, and AI-ready operations.

Forward Networks seeks a pragmatic, end-to-end Data Scientist who can operate across the full data lifecycle, from ingestion and modeling to productionizing key data systems.  This is a high-impact, high-agency, "help steer the ship" role which reports directly to the CTO.  Modern AI-assisted development tools make this role possible, where the data scientist can now do real engineering, too. 

What You'll Do

• Collaborate closely with other teams (Sales, Finance, Product, Marketing, and more) to translate problems and needs into action-oriented data solutions
• Design, build, and maintain data pipelines for reliable ingestion and transformation
• Rapidly prototype and iterate using AI coding tools to accelerate development and reduce toil
• Drive rigor and best practices, with a focus on data quality, consistency, and transparency
• Develop and deploy statistical models and machine learning, where appropriate
• Build clear, decision-oriented visualizations and dashboards for stakeholders across multiple departments
• Own selected production data systems: selection, orchestration, monitoring, and tuning
• Communicate and shepherd key data results and analysis to executives

What We're Looking for

• Experience with B2B SaaS-relevant data, including Salesforce and financial metrics
• Strong communication skills and ability to work effectively across multiple departments and stakeholder groups
• Ownership mindset and ability to deliver end-to-end outcomes independently; must be a "startup type"
• Demonstrated ability to design data pipelines and work with imperfect, evolving data sources
• Sharp attention to data quality, including validation, anomaly detection, and root-cause analysis of inconsistencies
• Strong proficiency in Python and SQL; experience with modern data stack tools (e.g., dbt, Airflow, Spark, or equivalents, a plus)
• Experience with data visualization tools (e.g., Tableau, Looker, or similar)
• Some familiarity with infrastructure and related setup (databases, data warehouses, VMs)
• Knowledge of core machine learning concepts and when to apply them pragmatically

Example Initial Projects

• Build a likelihood-of-close model for Salesforce opportunities, which factors in relevant metadata and history
• Create a framework and initial implementation for an executive operational dashboard, working with a broad set of teams
• Define, validate, and implement key SaaS product-usage metrics

As we grow, you will, too, with the broad scope of a software startup.

Location: Bay Area preferred (HQ in Santa Clara), but open to the right remote candidate.

Salary Range: The base pay range for this role is between $170,000 and $190,000. Base pay will depend on your skills, qualifications, experience, and location

Forward Networks is transforming how the world’s most complex networks are managed and secured. Founded in 2013 by four Stanford Ph.D.s, we built the industry’s first network digital twin — a mathematically precise model of the production network that gives IT teams unmatched visibility, verification, and agility across every major cloud and vendor environment.

Our customers include global leaders such as Goldman Sachs, PayPal, S&P Global, IBM, and Dell, as well as fast-growing enterprises and government agencies. According to IDC, Forward Networks customers realize an average of $14.2 million in annual benefits through improved efficiency and security.

Backed by world-class investors including Andreessen Horowitz, Goldman Sachs, MSD Partners, and Threshold Ventures, Forward Networks offers a people-centric, innovative culture where brilliant minds are shaping the future of network reliability, security, and AI-ready operations.

Forward Networks is looking for an experienced Infrastructure Engineer. As an Infrastructure Engineer, you will support the deployment, operation, and evolution of internal platforms and applications.  

In this role, you'll have hands-on time with a wide breadth of systems and system types, going beyond just core “IT”, to frequent interactions with security and engineering teams.  As we grow our infrastructure, (both on-prem and in-cloud), and grow the team, you’ll have ample opportunities to learn.  Both Dev and Ops work is in scope.

Storage, Compute, Network, Cloud, or Application?  If you said ‘Yes’, you may be the right fit.

Must be able to work from the office in Santa Clara at least two days a week, and able to come in as needed.

Responsibilities:

• Drive development work for physical systems, network devices, and virtual machines - to add new systems, replace existing ones, or integrate new functionality
• Drive operations for corporate systems: handle tier-two escalations, write runbooks, and do knowledge transfer to systems engineers on the team
• Implement corporate security policies into all systems
• Drive updates and patching

Required background:

• Thirst for knowledge / desire to learn and grow
• Ability to effectively debug hard problems on a range of systems types
• Infrastructure Systems Experience: experience configuring, operating, and maintaining:
• Virtualization Hosts: (OpenShift/Kubernetes and VMware vCenter/ESX)
• DDI Systems (DNS, DHCP, IPAM)
• Network and security infrastructure (experience with routers/routing, switches/switching, and firewalls/network policy)
• Backup and disaster recovery systems
• Working knowledge of wireless networking and troubleshooting of them
• Comfort and working experience with CLI and Linux
• Understanding of application-relevant security concepts, including certificates, VPNs,  and encryption
• Understanding of network connectivity concepts, including IP address allocation, tunneling, L2/L3 routing and switching, firewalls, and proxies (ideally, CCNA-level knowledge or better)
• 3-5 years of hands on experience with network equipment and servers

Nice-to-have:

• Scripting: Practical scripting and automation experience, including git, Bash, Python, Ansible, Terraform, Kubernetes, REST APIs, etc.
• Comfort working with AI tools / processes and effective prompting
• Cloud: Experience provisioning and using resources in AWS (or other clouds)
• File servers and NAS (disk and flash-based) - basic knowledge and understanding of storage is required but specific / detailed knowledge of a specific system or format is not required
• iSCSI knowledge
• Access and identity systems (SSO, LDAP, VPN, …)

Examples of potential job tasks:

• Move Jira to the Cloud
• Fix issues (provisioning, resource allocation, performance, etc) in Kubernetes, bonus for VMWare
• Generate and deploy certificates to a running app
• Change a system to use Okta auth via SAML
• Write and maintain inventory discovery and reconciliation scripts
• Writing a runbook
• Writing a high / low level design document

Salary Range: The base pay range for this role is between $175,000 and $210,000. Base pay will depend on your skills, qualifications, experience, and location

Forward Networks is transforming how the world’s most complex networks are managed and secured. Founded in 2013 by four Stanford Ph.D.s, we built the industry’s first network digital twin — a mathematically precise model of the production network that gives IT teams unmatched visibility, verification, and agility across every major cloud and vendor environment.

Our customers include global leaders such as Goldman Sachs, PayPal, S&P Global, IBM, and Dell, as well as fast-growing enterprises and government agencies. According to IDC, Forward Networks customers realize an average of $14.2 million in annual benefits through improved efficiency and security.

Backed by world-class investors including Andreessen Horowitz, Goldman Sachs, MSD Partners, and Threshold Ventures, Forward Networks offers a people-centric, innovative culture where brilliant minds are shaping the future of network reliability, security, and AI-ready operations.

Forward Networks is currently seeking a Java Backend Software Engineer to work as part of our Apps - Server team. The work will involve developing our web server, REST APIs, and product core by writing clean and solid code that interacts with our other services and components. Responsibilities include:

• Developing new product features that leverage the network model to help users: visualize their network, understand how it behaves, see how it has evolved, answer specific questions, and plan changes
• Designing the data model for new product features
• Proposing and implementing REST APIs to support the Forward Networks web application and to publish to customers
• Constructively reviewing product designs, technical design documents, and code changes

Requirements:

• At least 5+ years of full lifecycle software development experience
• Expertise in Java (version 17 or above)
• Considerable experience with a dependency injection framework such as Guice or Spring and a talent for writing (and refactoring) code for testability
• Deep understanding of REST API design fundamentals and best practices
• Proficiency in SQL and relational database schema design
• Strong object-oriented design and development skills
• Familiarity with the principles of functional programming
• Good communication skills

Nice to have:

• Experience with the Spring Web MVC framework or Spring Boot
• Some experience with other JVM languages such as Groovy, Kotlin, or Scala
• Some experience with TypeScript or modern JavaScript

NOTE: experience in the networking domain is NOT a requirement for this role but is a plus.

This position is a regular, full-time opportunity with Forward Networks in Bangalore, India.

Forward Networks is transforming how the world’s most complex networks are managed and secured. Founded in 2013 by four Stanford Ph.D.s, we built the industry’s first network digital twin — a mathematically precise model of the production network that gives IT teams unmatched visibility, verification, and agility across every major cloud and vendor environment.

Our customers include global leaders such as Goldman Sachs, PayPal, S&P Global, IBM, and Dell, as well as fast-growing enterprises and government agencies. According to IDC, Forward Networks customers realize an average of $14.2 million in annual benefits through improved efficiency and security.

Backed by world-class investors including Andreessen Horowitz, Goldman Sachs, MSD Partners, and Threshold Ventures, Forward Networks offers a people-centric, innovative culture where brilliant minds are shaping the future of network reliability, security, and AI-ready operations.

Forward Networks is looking for an experienced Regional Sales Director

• Do want to create a category and help build a special company?
• Do you want to sell a platform that solves real networking problems?
• Do sensible quotas and no cap on earnings pique your interest? 
• Join a company that has been in market 5+ years and has some of the top F500/Global 2000 and Federal agencies already buying and referenceable.
• If you have 7-10 years of wildly successful experience selling to large enterprises and have also been on the journey of building an early stage company...you may be the one!
• We are building a special team and hope you consider us if you want to have the experience of changing the networking world as we know it. 

Responsibilities

• Own the development and execution of your sales strategy in territory that aligns with the company’s goals and objectives
• Identify and qualify leads, and generate new Fortune 1000 opportunities in order to achieve quota on a quarterly and annual basis
• Build strategic working relationships with clients, maintaining a high level of face-to-face contact
• Analyze potential sales opportunities by using data analysis and segmented research to identify the attributes most valued by our potential clients
• Develop a deep understanding of the competitive landscape and maintain a client database
  
  

The ideal candidate will be located in territory, we are open to remote locations near a major airport in remote WA, OR, ID, MT, WY, AK

The expected On-Target Cash Earnings for this role is between 300,000-330,000 per year. Within this range, individual pay is determined by several factors including but not limited to, job-related skills, work experience, and relevant education/training

Forward Networks is transforming how the world’s most complex networks are managed and secured. Founded in 2013 by four Stanford Ph.D.s, we built the industry’s first network digital twin — a mathematically precise model of the production network that gives IT teams unmatched visibility, verification, and agility across every major cloud and vendor environment.

Our customers include global leaders such as Goldman Sachs, PayPal, S&P Global, IBM, and Dell, as well as fast-growing enterprises and government agencies. According to IDC, Forward Networks customers realize an average of $14.2 million in annual benefits through improved efficiency and security.

Backed by world-class investors including Andreessen Horowitz, Goldman Sachs, MSD Partners, and Threshold Ventures, Forward Networks offers a people-centric, innovative culture where brilliant minds are shaping the future of network reliability, security, and AI-ready operations.

Forward Networks is looking for an experienced Regional Sales Director

• Do want to create a category and help build a special company?
• Do you want to sell a platform that solves real networking problems?
• Do sensible quotas and no cap on earnings pique your interest? 
• Join a company that has been in market 5+ years and has some of the top F500/Global 2000 and Federal agencies already buying and referenceable.
• If you have 7-10 years of wildly successful experience selling to large enterprises and have also been on the journey of building an early stage company...you may be the one!
• We are building a special team and hope you consider us if you want to have the experience of changing the networking world as we know it. 

Responsibilities

• Own the development and execution of your sales strategy in territory that aligns with the company’s goals and objectives
• Identify and qualify leads, and generate new Fortune 1000 opportunities in order to achieve quota on a quarterly and annual basis
• Build strategic working relationships with clients, maintaining a high level of face-to-face contact
• Analyze potential sales opportunities by using data analysis and segmented research to identify the attributes most valued by our potential clients
• Develop a deep understanding of the competitive landscape and maintain a client database
  
  

The ideal candidate will be located in territory, we are open to remote locations near a major airport in remote MN, Dakotas, IA, NE, KS, MO 

The expected On-Target Cash Earnings for this role is between 300,000-330,000 per year. Within this range, individual pay is determined by several factors including but not limited to, job-related skills, work experience, and relevant education/training

Forward Networks is transforming how the world’s most complex networks are managed and secured. Founded in 2013 by four Stanford Ph.D.s, we built the industry’s first network digital twin — a mathematically precise model of the production network that gives IT teams unmatched visibility, verification, and agility across every major cloud and vendor environment.

Our customers include global leaders such as Goldman Sachs, PayPal, S&P Global, IBM, and Dell, as well as fast-growing enterprises and government agencies. According to IDC, Forward Networks customers realize an average of $14.2 million in annual benefits through improved efficiency and security.

Backed by world-class investors including Andreessen Horowitz, Goldman Sachs, MSD Partners, and Threshold Ventures, Forward Networks offers a people-centric, innovative culture where brilliant minds are shaping the future of network reliability, security, and AI-ready operations.

Forward Networks is looking for an experienced Regional Sales Director

• Do want to create a category and help build a special company?
• Do you want to sell a platform that solves real networking problems?
• Do sensible quotas and no cap on earnings pique your interest? 
• Join a company that has been in market 5+ years and has some of the top F500/Global 2000 and Federal agencies already buying and referenceable.
• If you have 7-10 years of wildly successful experience selling to large enterprises and have also been on the journey of building an early stage company...you may be the one!
• We are building a special team and hope you consider us if you want to have the experience of changing the networking world as we know it. 

Responsibilities

• Own the development and execution of your sales strategy in territory that aligns with the company’s goals and objectives
• Identify and qualify leads, and generate new Fortune 1000 opportunities in order to achieve quota on a quarterly and annual basis
• Build strategic working relationships with clients, maintaining a high level of face-to-face contact
• Analyze potential sales opportunities by using data analysis and segmented research to identify the attributes most valued by our potential clients
• Develop a deep understanding of the competitive landscape and maintain a client database
  
  

The ideal candidate will be located in Territory we are open to remote locations near a major airport in remote  GA, FL

The expected On-Target Cash Earnings for this role is between 300,000-330,000 per year. Within this range, individual pay is determined by several factors including but not limited to, job-related skills, work experience, and relevant education/training

Forward Networks is transforming how the world’s most complex networks are managed and secured. Founded in 2013 by four Stanford Ph.D.s, we built the industry’s first network digital twin — a mathematically precise model of the production network that gives IT teams unmatched visibility, verification, and agility across every major cloud and vendor environment.

Our customers include global leaders such as Goldman Sachs, PayPal, S&P Global, IBM, and Dell, as well as fast-growing enterprises and government agencies. According to IDC, Forward Networks customers realize an average of $14.2 million in annual benefits through improved efficiency and security.

Backed by world-class investors including Andreessen Horowitz, Goldman Sachs, MSD Partners, and Threshold Ventures, Forward Networks offers a people-centric, innovative culture where brilliant minds are shaping the future of network reliability, security, and AI-ready operations.

Forward Networks is looking for an experienced Program Manager, Sales Enablement

Do you want to create a category and help build a special company?
Do you want to sell a platform that solves real networking problems?
Do sensible quotas and no cap on earnings pique your interest? 

Join a company that has been in the market 6+ years and has some of the top F500/Global 2000 and Federal agencies already buying and referenceable.
If you have 7-10 years of wildly successful experience selling to large enterprises and have also been on the journey of building a growth stage company...you may be the one!
We are building a special team and hope you consider us if you want to be part of changing the networking world as we know it. 

Responsibilities:

Strategy & Program Ownership

• Define and evolve the Sales Enablement Charter aligned to enterprise GTM priorities
• Own onboarding, everboarding, and role-based enablement for:
• BDRs, SDRs, ISRs
• Regional Sales Directors (RSDs)
• Supporting SE and CSM motions
• Partner with Sales Leadership to align enablement to pipeline risk, deal stages, and expansion plays

Content & Delivery

• Build or orchestrate creation of:
• ICP-aligned messaging, talk tracks, discovery guides
• Enterprise use-case plays and deal support assets
• Manage Sales Enablement platform taxonomy, governance, and “when-to-use” guidance
• Deliver live and virtual enablement (bootcamps, workshops, SKO sessions)

Measurement & Feedback

• Measure impact on:
• Time-to-ramp
• Deal velocity
• Stage conversion
• Run structured field feedback loops and iterate programs quarterly

Requirements:

• 7–10 years in Sales Enablement, Revenue Enablement, or Enterprise Sales
• Experience enabling complex, multi-stakeholder deals
• Strong facilitation and executive communication skills
• Fluent in Salesforce and Enablement Platform analytics

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary +bonus is expected to be between $160,000/yr to $190,000/yr. The offered compensation may also include stock.

Forward Networks is transforming how the world’s most complex networks are managed and secured. Founded in 2013 by four Stanford Ph.D.s, we built the industry’s first network digital twin — a mathematically precise model of the production network that gives IT teams unmatched visibility, verification, and agility across every major cloud and vendor environment.

Our customers include global leaders such as Goldman Sachs, PayPal, S&P Global, IBM, and Dell, as well as fast-growing enterprises and government agencies. According to IDC, Forward Networks customers realize an average of $14.2 million in annual benefits through improved efficiency and security.

Backed by world-class investors including Andreessen Horowitz, Goldman Sachs, MSD Partners, and Threshold Ventures, Forward Networks offers a people-centric, innovative culture where brilliant minds are shaping the future of network reliability, security, and AI-ready operations.

Forward Networks is looking for an experienced Technical Account Manager (TAM)/ Customer Success Manager (CSM). 

A Technical Account Manager acts as a trusted advisor and partner to our customers, ensuring they maximize value from our solutions while maintaining high satisfaction and retention. The TAM plays a crucial role in driving adoption, identifying growth opportunities, and aligning our technology with customers’ business goals. They provide guidance, best practices, and insights to help customers achieve their business objectives through the effective use of our platform.

Job Responsibilities:

• Customer Relationship Management: Develop and maintain strong, long-term relationships with customers, acting as their primary point of contact and trusted advisor throughout the customer lifecycle.
• Product Adoption & Value Realization: Drive customer success by helping customers understand and effectively utilize the platform’s capabilities, ensuring they achieve their business goals and desired outcomes.
• Account Planning & Growth: Develop and execute strategic account plans that align with customers’ goals, identify expansion opportunities, and drive increased platform usage and adoption.
• Customer Advocacy: Act as the voice of the customer, collaborating with product and engineering teams to relay feedback, suggest improvements, and influence the development of new features based on customer needs.
• Onboarding & Training: Lead the onboarding process for new customers, delivering high level training to ensure customers quickly become proficient and comfortable with the platform.
• Health Monitoring & Reporting: Regularly monitor customer health metrics, develop customer success plans, and provide data-driven insights and reports to customers and internal stakeholders.
• Collaboration: Work cross-functionally with sales, engineering, and product management teams to align customer needs and drive mutual success.

Required Qualifications:

• Bachelor’s degree in business, Information Technology, or a related field, or equivalent practical experience.
• 5+ years of experience in a technical account management, customer success, or similar role within the technology industry, preferably with SaaS solutions.
• Strong understanding of how technology can solve business challenges and the ability to articulate this value to customers.
• Proven track record of building and managing customer relationships, driving product adoption, and delivering customer success.

• Excellent communication, presentation, and interpersonal skills with the ability to engage with stakeholders at all levels, including business users, IT teams, and executive leadership.
• Experience with CRM and customer success tools, as well as familiarity with data analysis methods for monitoring customer health.
• Problem-solving mindset, proactive approach, and the ability to work independently and collaboratively in a fast-paced environment.
• Willingness to travel as needed to meet with customers and support their needs.

Desired Qualifications:

• Excellent communication, presentation, and interpersonal skills with the ability to engage with stakeholders at all levels, including business users, IT teams, and executive leadership.
• Experience with CRM and customer success tools, as well as familiarity with data analysis methods for monitoring customer health.
• Problem-solving mindset, proactive approach, and the ability to work independently and collaboratively in a fast-paced environment.
• Willingness to travel as needed to meet with customers and support their needs.

It’s a plus if you also have:

• Project Management experience and/or certifications (such as PMP).
• A solid understanding of Computer Networking and familiarity with common issues network engineers might encounter.

This role is ideal for someone passionate about building strong customer relationships, understanding customer business needs, and ensuring success through technology. If you thrive in a dynamic environment and have a customer-first mindset, we encourage you to apply.

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary +bonus is expected to be between $175,000/yr to $ 200,000/yr. The offered compensation may also include stock.

Forward Networks is transforming how the world’s most complex networks are managed and secured. Founded in 2013 by four Stanford Ph.D.s, we built the industry’s first network digital twin, a mathematically precise model of the production network that gives IT teams unmatched visibility, verification, and agility across every major cloud and vendor environment.

Our customers include global leaders such as Goldman Sachs, PayPal, S&P Global, IBM, and Dell, as well as fast-growing enterprises and government agencies. According to IDC, Forward Networks customers realize an average of $14.2 million in annual benefits through improved efficiency and security.

Backed by world-class investors including Andreessen Horowitz, Goldman Sachs, MSD Partners, and Threshold Ventures, Forward Networks offers a people-centric, innovative culture where brilliant minds are shaping the future of network reliability, security, and AI-ready operations.

Forward Networks is looking for a Customer Success Engineer

• Do want to create a category and help build a special company?
• Join a company that has been in market 5+ years and has some of the top Federal agencies and F500/Global 2000 already buying and referenceable.
• We are building a special team and hope you consider us if you want to have the experience of changing the networking world as we know it. 

What you’ll do:

As a Customer Success Engineer for our Enterprise team, you will be responsible for providing world class post-sales technical leadership to our client base and will be onsite at our customer in NY.

Responsibilities:

• Providing advice and guidance as the Forward Networks subject matter expert to ensure successful ongoing usage and adoption of our technologies
• Taking ownership of post-sales technical issues, working with cross-functional teams to document problem resolution steps and troubleshooting procedures
• Walking customers through the various stages of adoption with Forward Networks Platform
• Working directly with our internal Product Management, Engineering, Sales and Marketing teams.
• Some travel  (10%)

Requirements:

• B.S. Computer Science or equivalent educational experience
• 5+ years of customer facing experience in a post-sales engineer role for a networking company, relevant software vendor, or as a network engineer for a large enterprise, service provider or Governmental agencies
• Must be willing to be onsite at customer location in either Charlotte, NC/ Jersey City, NJ/ NYC.

Experience:

• Strong understanding of Networking and Security fundamentals
• Experience in working with multiple Network vendors (e.g. A10, Arista, Cisco, F5, Fortinet, Juniper, Palo Alto Networks etc.)
• Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques; Superior presentation skills
• Excellent analytical & problem-solving skills, combined with the ability to provide quick resolution to problems
• Demonstrable success in thinking strategically, executing tactically while providing consistent and high levels of customer satisfaction and retention in a fast-paced environment 

Highly Desired:

• One or more of the following certificates: CCIE, JNCIE or VCDX
• Experience in working for a startup company
• Working knowledge of API driven workflows and scripting languages (Python, bash, jq, graphql, etc)

Ideal candidate will be onsite at customer location in Charlotte, NC.

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary +bonus is expected to be between $165,000/yr to $190,000/yr. The offered compensation may also include stock.

Forward Networks is transforming how the world’s most complex networks are managed and secured. Founded in 2013 by four Stanford Ph.D.s, we built the industry’s first network digital twin — a mathematically precise model of the production network that gives IT teams unmatched visibility, verification, and agility across every major cloud and vendor environment.

Our customers include global leaders such as Goldman Sachs, PayPal, S&P Global, IBM, and Dell, as well as fast-growing enterprises and government agencies. According to IDC, Forward Networks customers realize an average of $14.2 million in annual benefits through improved efficiency and security.

Backed by world-class investors including Andreessen Horowitz, Goldman Sachs, MSD Partners, and Threshold Ventures, Forward Networks offers a people-centric, innovative culture where brilliant minds are shaping the future of network reliability, security, and AI-ready operations.

We're looking for a talented and versatile Marketing Content Manager to be the primary voice behind Forward Networks' brand. You'll own the end-to-end content lifecycle — from crafting sharp website copy and compelling ad creative to producing thought leadership blogs and high-converting email campaigns. This is a high-impact, high-visibility role for a writer who thrives in a technical environment and knows how to make complex ideas land clearly and compellingly.

Key Responsibilities

Website Copy

• Own and continuously optimize all copy across forwardnetworks.com, including homepage, product pages, solution pages, and landing pages.
• Partner with design and web teams to craft messaging that converts visitors into pipeline.
• Conduct SEO research and incorporate keywords naturally to drive organic traffic.
• Keep copy up to date as products evolve, new features launch, and positioning shifts.

Advertising & Paid Media

• Write compelling ad copy for paid search (Google Ads), LinkedIn, display, and retargeting campaigns.
• Develop multiple creative variants for A/B testing; analyze results and iterate quickly.
• Partner with demand generation to align ad messaging with campaign themes and funnel stage.
• Ensure consistency of voice and messaging across all paid channels.

Email Marketing Campaigns

• Write all email copy for nurture sequences, product announcements, event promotions, and newsletters.
• Craft subject lines and preview text that drive strong open rates.
• Collaborate with Marketing Operations to segment audiences and personalize messaging.
• Monitor email performance (open rates, CTRs, conversions) and use data to sharpen future copy.

Blog & Thought Leadership

• Develop and maintain a content calendar for the Forward Networks blog, aligning with product launches, industry trends, and SEO goals.
• Write and edit long-form posts on topics including network digital twins, AI-driven network management, cybersecurity, and multi-cloud operations.
• Interview internal SMEs (engineers, product managers, executives) to surface insights and translate technical depth into accessible narratives.
• Source, brief, and edit contributions from guest authors and industry analysts.

Additional Content & Collateral

• Write copy for sales enablement materials including one-pagers, pitch decks, battlecards, and case study summaries.
• Contribute messaging to event materials, conference presentations, and webinar content.
• Support social media content strategy with copy for LinkedIn, X/Twitter, and other channels.
• Develop customer-facing release notes, product announcements, and in-app messaging as needed.

Brand Voice & Content Strategy

• Serve as the guardian of Forward Networks' brand voice — ensuring consistency, clarity, and impact across every channel.
• Build and maintain a company style guide and messaging framework.
• Stay current on competitive messaging, industry language, and emerging trends in enterprise networking and cybersecurity.
• Collaborate closely with Product Marketing, Demand Generation, Design, and Sales to ensure alignment across all content.

Qualifications

Required

• 5+ years of B2B content marketing or copywriting experience, ideally in enterprise SaaS or cybersecurity/networking.
• Exceptional writing and editing skills — you can write a punchy headline and a 2,000-word technical blog with equal confidence.
• Demonstrated experience writing across multiple formats: web copy, email, ads, long-form content, and sales materials.
• Ability to understand and synthesize complex technical concepts and communicate them clearly to a non-technical audience.
• Strong project management skills with the ability to juggle multiple deadlines and stakeholders.
• Experience collaborating with design, product marketing, and demand gen teams.
• Comfort using analytics to measure content performance and inform strategy.

Nice to Have

• Familiarity with networking, cybersecurity, or cloud infrastructure concepts.
• Experience with SEO tools (Semrush, Ahrefs, Clearscope, or similar).
• Experience with marketing automation platforms (HubSpot, Marketo, Pardot).
• Background writing for technical audiences including network engineers, IT leaders, or CISOs.
• Content design/layout skills in Adobe Creative Cloud product suite. 

What We Offer

• Competitive salary and equity in a high-growth, Series D company.
• Comprehensive health, dental, and vision benefits.
• Flexible hybrid work environment based out of Santa Clara, CA.
• Opportunity to own and shape the brand voice of a category-defining platform.
• A collaborative, low-ego team that values craft, curiosity, and clear thinking.
• Regular exposure to cutting-edge technology and a customer base that includes some of the world's largest enterprises.

Base Salary Range: $140,000 – $190,000 per year

This range represents the low and high end of the salary for this position. Actual compensation will vary based on factors including location, candidate experience, skills, and level. In addition to base salary, this role will be eligible for equity and benefits.

Forward Networks is transforming how the world’s most complex networks are managed and secured. Founded in 2013 by four Stanford Ph.D.s, we built the industry’s first network digital twin — a mathematically precise model of the production network that gives IT teams unmatched visibility, verification, and agility across every major cloud and vendor environment.

Our customers include global leaders such as Goldman Sachs, PayPal, S&P Global, IBM, and Dell, as well as fast-growing enterprises and government agencies. According to IDC, Forward Networks customers realize an average of $14.2 million in annual benefits through improved efficiency and security.

Backed by world-class investors including Andreessen Horowitz, Goldman Sachs, MSD Partners, and Threshold Ventures, Forward Networks offers a people-centric, innovative culture where brilliant minds are shaping the future of network reliability, security, and AI-ready operations.

Forward Networks is looking for an experienced Regional Sales Director UK

Do you want to create a category and help build a special company?
Do you want to sell a platform that solves real networking problems?
Do sensible quotas and no cap on earnings pique your interest?
Join a company that has been in the market 6+ years and has some of the top F500/Global 2000 and Federal agencies already buying and referenceable.

If you have 7-10 years of wildly successful experience selling to large enterprises and have also been on the journey of building a growth stage company...you may be the one!
We are building a special team and hope you consider us if you want to be part of changing the networking world as we know it. 

Responsibilities

• Own the development and execution of your sales strategy in territory that aligns with the company's goals and objectives
• Identify and qualify leads, and generate new Fortune 1000 opportunities in order to achieve quota on a quarterly and annual basis
• Build strategic working relationships with clients, maintaining a high level of face-to-face contact
• Analyze potential sales opportunities by using data analysis and segmented research to identify the attributes most valued by our potential clients
• Develop a deep understanding of the competitive landscape and maintain a client database

Requirements

• Minimum of 7-10 years in Enterprise Sales focused on large enterprises.
• Proven track record of meeting and exceeding quota in technology sales
• Deep understanding of the networking and security industry, products,
  competitors, history, emerging trends, and changing marketplace.
• Experience in selling Enterprise software with an ARR model preferred
• Must be able to communicate business and technical value to all levels of
  management
• Excellent communication and listening skills; persuasive
• Background in IT infrastructure

Forward Networks is transforming how the world’s most complex networks are managed and secured. Founded in 2013 by four Stanford Ph.D.s, we built the industry’s first network digital twin, a mathematically precise model of the production network that gives IT teams unmatched visibility, verification, and agility across every major cloud and vendor environment.

Our customers include global leaders such as Goldman Sachs, PayPal, S&P Global, IBM, and Dell, as well as fast-growing enterprises and government agencies. According to IDC, Forward Networks customers realize an average of $14.2 million in annual benefits through improved efficiency and security.

Backed by world-class investors including Andreessen Horowitz, Goldman Sachs, MSD Partners, and Threshold Ventures, Forward Networks offers a people-centric, innovative culture where brilliant minds are shaping the future of network reliability, security, and AI-ready operations.

Forward Networks is looking for a Customer Success Engineer, Japan.

• Do you want to create a category and help build a special company?
• Join a company that has been in the market 7+ years and has some of the top Federal agencies and F500/Global 2000 already buying and referenceable.
• We are building a special team and hope you consider us if you want to have the experience of changing the networking world as we know it. 

What you’ll do:

As a Customer Success Engineer Japan, you will be responsible for providing world class post-sales technical leadership to our client base.

Responsibilities:

• Providing advice and guidance as the Forward Networks subject matter expert to ensure successful ongoing usage and adoption of our technologies
• Taking ownership of post-sales technical issues, working with cross-functional teams to document problem resolution steps and troubleshooting procedures
• Walking customers through the various stages of adoption with Forward Networks Platform
• Working directly with our internal Product Management, Engineering, Sales and Marketing teams.
• Some travel to customer locations (<10%)

Requirements:

• Must be fluent in Japanese and English, both written and spoken.
• B.S. Computer Science or equivalent educational experience
• 5+ years of customer facing experience in a post-sales engineer role for a networking company, relevant software vendor, or as a network engineer for a large enterprise, service provider or Governmental agencies

Experience:

• Must be fluent in Japanese and English, both written and spoken.
• Strong understanding of Networking and Security fundamentals
• Experience in working with multiple Network vendors (e.g. A10, Arista, Cisco, F5, Fortinet, Juniper, Palo Alto Networks etc.)
• Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques; Superior presentation skills
• Excellent analytical & problem-solving skills, combined with the ability to provide quick resolution to problems
• Demonstrable success in thinking strategically, executing tactically while providing consistent and high levels of customer satisfaction and retention in a fast-paced environment 

Highly Desired:

• One or more of the following certificates: CCIE, JNCIE or VCDX
• Experience in working for a startup company
• Working knowledge of API driven workflows and scripting languages (Python, bash, jq, graphql, etc)

Candidates will work remote with 10-20% travel requirement for customer and internal meetings.

Forward Networks is transforming how the world’s most complex networks are managed and secured. Founded in 2013 by four Stanford Ph.D.s, we built the industry’s first network digital twin — a mathematically precise model of the production network that gives IT teams unmatched visibility, verification, and agility across every major cloud and vendor environment.

Our customers include global leaders such as Goldman Sachs, PayPal, S&P Global, IBM, and Dell, as well as fast-growing enterprises and government agencies. According to IDC, Forward Networks customers realize an average of $14.2 million in annual benefits through improved efficiency and security.

Backed by world-class investors including Andreessen Horowitz, Goldman Sachs, MSD Partners, and Threshold Ventures, Forward Networks offers a people-centric, innovative culture where brilliant minds are shaping the future of network reliability, security, and AI-ready operations.

We are seeking an experienced Principal Backend Software Engineer to join our Scaling team. In this pivotal role, you will lead the development of our product’s core components, ensuring they interact seamlessly with other services and systems. You will be instrumental in enhancing the efficiency of our core data structures and scaling our computational capabilities.

Key Responsibilities:

• Architect and Develop Pipelines: Design and build robust pipelines to ingest and analyze data from network devices and other sources.
• Enhance Scalability and Performance: Optimize computational processes to improve efficiency and implement solutions that scale with growing data and user demands.
• Innovate on Product Features: Develop new features leveraging our network model to provide actionable insights. Collaborate with product teams to translate user needs into technical solutions.
• Technical Leadership: Mentor and guide junior engineers, fostering a culture of excellence. Lead code reviews, design reviews and contribute to best practices in software development.
• Cross-functional Collaboration: Work closely with other engineering teams to ensure cohesive integration of services.

Requirements:

• Education:
• Bachelor’s degree in Computer Science or related field; Masters or Ph.D. preferred.
• Experience:
• 8+ years of full lifecycle software development experience.
• Proven experience in backend development using Java, C++, or similar languages.
• Strong background in object-oriented design and development.
• Technical Skills:
• Proficiency with databases.
• Proficiency with algorithms and design for performance and scalability.
• In-depth knowledge of software architecture, design patterns, and best practices.
• Strong systems programming skills including multi-threading, concurrency, caching, batching etc.
• Experience with RESTful APIs and frameworks.
• Familiarity with containerization tools such as Docker and orchestration platforms like Kubernetes.
• Exposure to big data technologies.
• Soft Skills:
• Excellent problem-solving abilities and attention to detail.
• Strong communication skills, both written and verbal.
• Ability to work collaboratively in a fast-paced environment.

Learn More:

To understand more about the exciting work our Scaling team is doing, visit our blog: Forward Networks Scaling Blog

NOTE: experience in the networking domain is NOT a requirement for this role but is a plus.

This position is a regular, full-time opportunity with Forward Networks in Santa Clara, CA.

The base pay range for this role is between $240,000 and $270,000. Base pay will depend on your skills, qualifications, experience, and location