About the Role

Our Rent team is on a mission to build the best rental experience for our users. As a key member of this best-in-class product team, you will be on the front lines, turning our ambitious vision into a reality.

We are looking for a hands-on, user-obsessed Lead Product Manager to own a critical pillar of our core product —from discovery and search to application and payment. You will lead a dedicated cross-functional team to ship innovative features that solve real problems for renters. This is a high-impact, high-visibility role with a direct path to shaping the future of our product.

What you’ll do

• Own Your Domain: Manage the end-to-end product lifecycle for a core area of the rental experience. Define the product strategy and roadmap, set priorities, and drive execution from concept to launch and iteration.
• Lead Cross-functionally: Act as the product leader for a dedicated team composed of engineers, a designer, and a data analyst, fostering a collaborative and results-oriented environment.
• Master the User: Go deep on user needs through interviews, data analysis, and market research. Translate those insights into clear product requirements, user stories, and feature specifications.
• Execute with Excellence: Manage the product backlog, run sprint planning, and partner closely with engineering to ensure we are shipping high-quality products at a rapid pace.
• Obsess over Impact: Define and analyze key metrics to measure the success of your products, and focus on consistently and quickly finding ways to move the needle. Use A/B testing and data to continuously iterate and improve the user experience.
• Communicate & Collaborate: Clearly articulate your roadmap, priorities, and results to your team, stakeholders, and leadership.
  
  

Key qualifications

• An Experienced PM: You have 5+ years of product management experience, with a strong portfolio of shipped products.
• Consumer-Focused: You have significant experience building and scaling products for consumer-facing mobile or web applications. You live and breathe user experience.
• Scrappy: You move fast and come with solutions, not problems. You do not accept “no” for an answer and find ways around, over, or through obstacles that come in the way of your goals.
• Cross-Functional Leader: You have a proven ability to lead and influence cross-functional teams without formal authority. Engineers, designers, and marketers want to work with you.
• Data-Driven: You are adept at using analytics tools and running experiments to make data-informed decisions.
• Detail-Oriented: You have a knack for the details and a high bar for quality, from writing crystal-clear specs to ensuring a pixel-perfect UI.
• An Excellent Problem Solver: You are skilled at breaking down complex problems into small, manageable steps and delivering iterative value to users.

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $216,000—$270,000 USD

For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location

About the Role

Our Housing team is on a mission to build the best rental experience for our users. As a key member of this best-in-class product team, you will be on the front lines, turning our ambitious vision into a reality.

We are looking for a hands-on, user-obsessed Senior Product Manager to own a critical pillar of our core product —from discovery and search to application and payment. You will lead a dedicated cross-functional team to ship innovative features that solve real problems for renters. This is a high-impact, high-visibility role with a direct path to shaping the future of our product.

What you’ll do

• Develop Flex's product strategy around Onboarding and how to best optimize for new user growth.
• Monitor growth funnels and be responsible for KPIs like Net New Users, Reactivated Users, and First Month Payment.
• Be obsessed with experimentation and driving results through A|B testing.
• Launch experiences on both Mobile and Web interfaces, and be responsible for finding new opportunities and prioritizing product features
• Be the experience connector between our consumers and the Marketing and Partner/Sales teams driving acquisition.

Key qualifications

• Product: 3+ years of product management experience with a track record of driving impact on your products and ideally experience as owner of a rapidly growing consumer or B2B2C product
• Analytical horsepower: You dig deep into the data, think from first principles, and deliver the right results
• Communication: High attention to detail including precise and effective communication with senior stakeholders
• Scrappy: In starting a new product, you need to be eager to wear multiple hats as a leader and a "doer", who will do what is required to land a new product at high quality rapidly.

Pace: Desire for fast-paced, entrepreneurial environment

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $184,000—$230,000 USD

For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location

About the Role

We are seeking a highly strategic and data-driven Director of Product to lead our MarTech and Growth infrastructure efforts. This role is responsible for defining, leading and executing a martech/data product strategy that leverages our data assets to drive business outcomes, optimize operational efficiency, and enable personalized experiences for our customers. The ideal candidate will have a strong understanding of martech and associated data products, a collaborative spirit, and a proven track record of delivering impactful data solutions at scale.

This is a hybrid position with on-site expectations in our New York Headquarters or San Francisco/ Bay Area Office, 2-3 days per week depending on location. For candidates outside of a required location, you may be eligible for our relocation assistance program.

Responsibilities:

• Growth/Martech Product Strategy & Roadmap: Define and execute a vision for growth/MarTech infrastructure that aligns with company objectives, creating a roadmap that drives business value through actionable insights and predictive analytics.
• Platform Leadership: Build durable, cross-channel infrastructure that simplifies campaign orchestration through automation—enabling teams to experiment faster, personalize at scale, and accelerate sustainable growth.
• Experimentation at Scale: Build the foundation to support rapid A/B testing and campaign iteration across channels.
• Vendor and Build/Buy Strategy: Evaluate and manage vendor partnerships as part of a thoughtful build vs. buy approach
• Customer Insight and Personalization: Lead initiatives that harness data for customer personalization, enabling teams to leverage insights for targeted marketing, customer engagement, and growth.
• Data Governance & Compliance: Collaborate with legal, compliance, and security teams to establish data governance policies and ensure adherence to regulatory requirements (e.g., GDPR, CCPA).
• Measurement and Performance: Establish KPIs and benchmarks for data product performance, using quantitative insights to iterate and improve the impact of data initiatives.
• Stakeholder Engagement: Act as the primary point of contact for data product initiatives, partnering with engineering, data science, analytics, and business stakeholders to translate complex data requirements into scalable solutions that meet cross-departmental needs, and effectively communicating updates, insights, and strategies to leadership and other stakeholders.

Qualifications:

• Experience: 8+ years of experience in product management, specifically in martech, data product development, data infrastructure, or analytics platforms.
• Technical Skills: Proficiency in SQL, data analytics, and familiarity with data engineering concepts (ETL, data warehousing, API integrations). 
• Analytical Mindset: Ability to leverage data to make strategic product decisions and experience in quantitative analysis or data science.
• Leadership & Collaboration: Strong track record of cross-functional collaboration, with excellent communication skills to articulate data concepts to non-technical stakeholders.
• Agility & Innovation: Adaptable to changing business needs, with a proven ability to innovate and drive new data solutions in a dynamic environment.

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $248,000—$310,000 USD

For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location

About the Role

Flex is expanding beyond rent into utilities, and other new biller verticals — and the platform needs to scale with it. Platform core services owns the foundational layer that every Flex product runs on: fulfillment, identity, tagging, biller gateway, and auto-pay. As the Platform PM for these services, you'll define the architecture that enables Flex to rapidly build and scale new products.  

This is a high-leverage platform product role. The decisions you make here create or remove optionality for every squad at Flex. You'll work directly with senior engineering leads and interface regularly with other product and operations teams and leaders.

Responsibilities

• Fulfillment Flexibility & Exception Handling: Own the roadmap for making Flex's fulfillment engine configurable across product types without hardcoded portal logic. Define exception-handling flows for portal failures, partial payments, and settlement mismatches, and establish SLA contracts with clear failure recovery playbooks.
• Identity Service & Acquisition Channel Extensibility: Extend Flex's identity service to support new customer acquisition channels, including embedded, partner, and employer-sponsored flows. Define the canonical customer graph — deduplication, merge logic, tombstone records, and lifecycle state transitions 
• Auto-pay Configurability for Multi-Bill Flows: Make auto-pay a durable, configurable service capable of handling multi-bill payment flows as Flex expands to utilities and move-in costs. Design payment schedule logic that manages mixed due dates, variable bill amounts, and payment method fallback — and own the consent and mandate model for recurring payment authorization.
• Customer Tagging & State Management: Own the tagging and segmentation service used by product, CS, and growth teams. Define event-sourced state transitions that power downstream eligibility, routing, and risk logic, and establish the data contract between the platform and product layers so that the customer state is a shared source of truth — not replicated per team.
• Biller gateway abstraction: Define a routing abstraction layer that decouples fulfillment from portal-specific integrations — standardizing how payment instructions flow to current and new types of billers
• Agentic contracts for fulfilment and identity: A unified CS agent architecture depends on clean, real-time customer state and fulfilment state from platform services. Define the platform data contracts and event streams that power agent-accessible customer context — making platform Services the source of truth for agentic tooling.
• Multi-Product & Multi-Vertical Platform Scale: Drive the architectural decisions that enable platform services to serve as a shared platform across Flex's current and future product lines. Partner with engineering and product leadership to define API contracts, ownership boundaries, and versioning strategies that reduce coupling between platform and vertical layers.
• Platform Observability & Reliability: Define SLA targets and error budgets per service, and drive the instrumentation required to make platform health a first-class product metric. Surface failures proactively rather than through CS ticket volume — and own the tooling and alerting spec in partnership with engineering.
• Stakeholder Alignment & Roadmap Communication: Act as the primary PM interface for engineering, CS operations, risk, and compliance on all platform services decisions. Translate business requirements from new verticals and product lines into engineering specs, prioritization frameworks, and roadmap trade-offs — and communicate platform dependencies clearly to leadership.

Qualifications:

• Experience: 5–8 years of product management experience, with at least 3 years owning platform, infrastructure, or payments products in a fintech or financial services environment.
• Technical Skills: Comfortable in architecture reviews, able to read a pull request, and fluent in data modeling, API design, and systems thinking. 
• Analytical Mindset: Ability to use data to identify platform failure patterns, prioritize technical investments by business impact, and define measurable SLA targets and error budgets for shared services.
• Platform PM Craft: Proven track record of shipping APIs or shared services consumed across multiple product teams, with clear ownership boundaries, versioned contracts, and minimal coupling to vertical product logic.
• Leadership & Collaboration: Strong cross-functional operator — able to hold a technical conversation with an engineer, a prioritization conversation with a product leader, and a risk conversation with compliance or legal, all in the same day.
• Communication: Exceptional written communication. Able to translate ambiguous business requirements into precise engineering specs, and distill complex platform trade-offs into clear roadmap decisions for leadership.

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $216,000—$270,000 USD

For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location

About the Role

Flex is expanding beyond rent into utilities, and other new biller verticals — and the platform needs to scale with it. Platform core services owns the foundational layer that every Flex product runs on: fulfillment, identity, tagging, biller gateway, and auto-pay. As the Platform PM for these services, you'll define the architecture that enables Flex to rapidly build and scale new products.  

This is a high-leverage platform product role. The decisions you make here create or remove optionality for every squad at Flex. You'll work directly with senior engineering leads and interface regularly with other product and operations teams and leaders.

Responsibilities

• Fulfillment Flexibility & Exception Handling: Own the roadmap for making Flex's fulfillment engine configurable across product types without hardcoded portal logic. Define exception-handling flows for portal failures, partial payments, and settlement mismatches, and establish SLA contracts with clear failure recovery playbooks.
• Identity Service & Acquisition Channel Extensibility: Extend Flex's identity service to support new customer acquisition channels, including embedded, partner, and employer-sponsored flows. Define the canonical customer graph — deduplication, merge logic, tombstone records, and lifecycle state transitions 
• Auto-pay Configurability for Multi-Bill Flows: Make auto-pay a durable, configurable service capable of handling multi-bill payment flows as Flex expands to utilities and move-in costs. Design payment schedule logic that manages mixed due dates, variable bill amounts, and payment method fallback — and own the consent and mandate model for recurring payment authorization.
• Customer Tagging & State Management: Own the tagging and segmentation service used by product, CS, and growth teams. Define event-sourced state transitions that power downstream eligibility, routing, and risk logic, and establish the data contract between the platform and product layers so that the customer state is a shared source of truth — not replicated per team.
• Biller gateway abstraction: Define a routing abstraction layer that decouples fulfillment from portal-specific integrations — standardizing how payment instructions flow to current and new types of billers
• Agentic contracts for fulfilment and identity: A unified CS agent architecture depends on clean, real-time customer state and fulfilment state from platform services. Define the platform data contracts and event streams that power agent-accessible customer context — making platform Services the source of truth for agentic tooling.
• Multi-Product & Multi-Vertical Platform Scale: Drive the architectural decisions that enable platform services to serve as a shared platform across Flex's current and future product lines. Partner with engineering and product leadership to define API contracts, ownership boundaries, and versioning strategies that reduce coupling between platform and vertical layers.
• Platform Observability & Reliability: Define SLA targets and error budgets per service, and drive the instrumentation required to make platform health a first-class product metric. Surface failures proactively rather than through CS ticket volume — and own the tooling and alerting spec in partnership with engineering.
• Stakeholder Alignment & Roadmap Communication: Act as the primary PM interface for engineering, CS operations, risk, and compliance on all platform services decisions. Translate business requirements from new verticals and product lines into engineering specs, prioritization frameworks, and roadmap trade-offs — and communicate platform dependencies clearly to leadership.

Qualifications:

• Experience: 5–8 years of product management experience, with at least 3 years owning platform, infrastructure, or payments products in a fintech or financial services environment.
• Technical Skills: Comfortable in architecture reviews, able to read a pull request, and fluent in data modeling, API design, and systems thinking. 
• Analytical Mindset: Ability to use data to identify platform failure patterns, prioritize technical investments by business impact, and define measurable SLA targets and error budgets for shared services.
• Platform PM Craft: Proven track record of shipping APIs or shared services consumed across multiple product teams, with clear ownership boundaries, versioned contracts, and minimal coupling to vertical product logic.
• Leadership & Collaboration: Strong cross-functional operator — able to hold a technical conversation with an engineer, a prioritization conversation with a product leader, and a risk conversation with compliance or legal, all in the same day.
• Communication: Exceptional written communication. Able to translate ambiguous business requirements into precise engineering specs, and distill complex platform trade-offs into clear roadmap decisions for leadership.

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $216,000—$270,000 USD

For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location

About the Role

Our Housing team is on a mission to build the best rental experience for our users. As a key member of this best-in-class product team, you will be on the front lines, turning our ambitious vision into a reality.

We are looking for a hands-on, user-obsessed Senior Product Manager to own a critical pillar of our core product —from discovery and search to application and payment. You will lead a dedicated cross-functional team to ship innovative features that solve real problems for renters. This is a high-impact, high-visibility role with a direct path to shaping the future of our product.

What you’ll do

• Develop Flex's product strategy around Onboarding and how to best optimize for new user growth.
• Monitor growth funnels and be responsible for KPIs like Net New Users, Reactivated Users, and First Month Payment.
• Be obsessed with experimentation and driving results through A|B testing.
• Launch experiences on both Mobile and Web interfaces, and be responsible for finding new opportunities and prioritizing product features
• Be the experience connector between our consumers and the Marketing and Partner/Sales teams driving acquisition.

Key qualifications

• Product: 3+ years of product management experience with a track record of driving impact on your products and ideally experience as owner of a rapidly growing consumer or B2B2C product
• Analytical horsepower: You dig deep into the data, think from first principles, and deliver the right results
• Communication: High attention to detail including precise and effective communication with senior stakeholders
• Scrappy: In starting a new product, you need to be eager to wear multiple hats as a leader and a "doer", who will do what is required to land a new product at high quality rapidly.

Pace: Desire for fast-paced, entrepreneurial environment

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $184,000—$230,000 USD

For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location

About the Role

We are seeking a seasoned, entrepreneurial product leader to serve as the Head of Product for a new venture we are building. This is a pivotal, high-visibility leadership role critical to the future of Flex and we are looking for a leader with a rare combination of strategic vision, entrepreneurial grit, and proven team leadership.

Reporting to the CPO and working in a close partnership with the General Manager of this new venture, you will be the single-threaded owner for the entire product function of this new business. You will have the unique opportunity to build a new product portfolio from 0-to-1, with the autonomy of a startup and the resources of an established market leader.

This is not an optimization role. You are not inheriting a mature product. You will be responsible for navigating extreme ambiguity, leading a team to find product-market fit, and establishing Flex's next major revenue stream. You will be the GM's key partner in shaping the business, and you will be accountable for translating a high-level vision into a tangible, successful product.

Core Responsibilities

• Venture & Portfolio Strategy: Partner directly with the GM to define the multi-year business and product strategy for new ventures. Develop and manage the investment thesis, incubation framework, and portfolio strategy for new product initiatives.
• Team Leadership & Development: Build, lead, and mentor a high-performing, dedicated team of senior product managers. Foster a culture of rapid experimentation, deep customer discovery, and high accountability.
• Product Vision & Execution (0-to-1): Own the product lifecycle from concept to launch and scale. Translate ambiguous, high-level strategic concepts into a coherent product vision, a lean MVP, and a prioritized, metrics-driven roadmap.
• Discovery & Validation Framework: Establish and lead the process for continuous customer discovery, rapid prototyping, and market validation. Ensure the team is relentlessly focused on solving the right problems and validating assumptions before scaling.
• Executive Partnership & Communication: Serve as the primary product evangelist and leader for the New Ventures division. You will be responsible for communicating the product strategy, roadmap, progress, and risks effectively to the executive team and other senior stakeholders.
• Business Ownership: Define and own the key product metrics for the new venture. You will hold a high degree of accountability for achieving product-market fit and early commercial targets, demonstrating a strong P&L orientation.

Qualifications

• Extensive Leadership Experience: 10+ years in product management, with at least 4-5 years in a leadership role (Director or Sr. Director) managing other product managers.
• Definitive 0-to-1 Track Record: You must have a clear, demonstrable history of leading a product organization to build and launch net-new (0-to-1) products into the market. You must be able to articulate the framework you used to navigate from ambiguity to a shipped product.
• Proven Scaling Experience: Experience scaling a product from its initial concept (MVP) to a validated, growing business line (e.g., $XM in ARR, X-thousand users).
• Strong Business & Commercial Acumen: Deep experience building business cases, analyzing market opportunities, and aligning product strategy directly with financial goals. P&L-awareness or direct P&L influence is strongly preferred.
• Exceptional Executive Presence: Proven ability to communicate and influence at the highest levels. You must have experience presenting complex strategies, trade-offs, and results to C-level leadership.
• Talent Magnet: A demonstrated ability to hire, manage, and develop senior-level product talent.
• Thrives in Ambiguity: You are comfortable and effective operating with a high degree of autonomy in a fast-paced environment. 

Bonus Qualifications:

• Previous experience as a founder or co-founder.
• Experience in an innovation lab, new ventures group, or "startup-within-a-company" environment.
• Experience in FinTech or PropTech

Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be commensurate with their experience, qualifications, and Flex’s internal leveling guidelines and benchmarks.

• Tier 1 (NYC/SF/Seattle): $288,000—$360,000 USD 

• Tier 2(Austin, Washington D.C. Philadelphia, Los Angeles, San Diego, Chicago, Miami, Atlanta : $259,200—$324,000 USD 

• Tier 3 (SLC/All Other States): $244,800—$306,000 USD