Fivetran
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From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We’re looking for a Senior Software Engineer to join our ETL Platform team.
We own the core platform that backs Census’ sync engine. We are responsible for keeping our customer data flowing smoothly - on time, every time. We design and implement projects like our recent Sync Tracking overhaul - enabling us to capture, store, and process huge datasets, giving customers complete visibility into what data is flowing through our pipes; providing the capability to verify that every record is getting where it needs to go. We manage a constantly scaling and resizing fleet of machines to handle the dynamic needs of our customers, so one could call us the shadow infrastructure team as well.
This is a full-time, hybrid position based out of our Toronto office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
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Expertise in at least one interpreted language such as Python, Ruby on Rails, etc.
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Expertise in at least one compiled language such as C++, Kotlin, Scala, Go, Java, etc.
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Solid understanding of relational databases (experience with data warehousing solutions (e.g., Snowflake) is a bonus)
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Proven experience in system integration, including API consumption and development (experience with infrastructure management is a bonus)
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Familiarity with leading cloud providers, such as GCP, AWS, or Azure
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Experience being on-call
What You’ll Do
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Make valuable contributions to the deepest recesses of our tech stack – including writing typesafe Ruby and Rails with Sorbet, building performant Kotlin microservices, managing highly available Spark clusters, working on deterministic Temporal workflows, and Terraforming all the things in AWS.
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Think in Parquet, live in cloud storage, and have data flowing through your veins.
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Operate in hostile territory on all sides–building and managing a data diffing ETL engine that operates across every type of data warehouse and SQL dialect imaginable on data you don’t own or control, and send it to countless permutations of destinations that could respond any number of unpredictable ways.
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Be a reliable and steadfast operator, participating in the team on-call rotation to help diagnose, triage and fix performance bottlenecks and gnarly edge-cases our customers discover. You’ll leave the campsite cleaner than you found it.
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Work closely with our product team to help design and develop new features to improve data pipeline observability and debuggability, putting you on a first name basis with the data teams of many companies you have come to love and respect.
Skills We’re Looking For
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Ownership - Experience being on-call, driving system quality higher, managing costs and constantly recognizing areas to simplify while always improving composability
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Autonomous and Self-Motivated - thrives in a high-trust environment, driving projects forward and making independent decisions with confidence
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Adaptable and Resilient - comfortably navigates ambiguity and views challenges as opportunities for growth
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Driven and Persistent - maintains a strong focus on goals, confidently overcoming obstacles and eagerly seeking innovative solutions to exceed expectations
This role represents new headcount added to the team to support continued growth and expansion of capabilities.
#LI-HYBRID #LI-AM1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Perks and Benefits
- 100% employer-paid medical insurance*
- Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
- RSU stock grants*
- Professional development and training opportunities
- Company virtual happy hours, free food, and fun team-building activities
- Monthly cell phone stipend
- Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*May vary by country and worker type - please reach out to your recruiter for more information
Click here to learn more about Fivetran's Benefits by Region.
We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us in Forbes.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.
To learn more about our candidate privacy policy, you can read our statement here.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Ready to apply?
Apply to Fivetran
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We’re seeking an enthusiastic Senior Software Engineer to join our fast-growing data company. As a part of the databases team, you will help drive performance improvements, improve reliability/architecture and build new features for our data pipeline services.
This is a full-time, hybrid position based out of our Toronto, ON office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
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Java
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NoSQL databases: MongoDB, Amazon DynamoDB, Azure Cosmos DB
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Relational databases: IBM Db2, CockroachDB
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AWS, GCP, Azure
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Bazel, Docker, Kubernetes, Github
What You’ll Do
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Write and deliver code reliably, along with automated tests (unit and integration)
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Break down project work into tasks with effort estimates
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Give and receive feedback through code reviews
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Independently create technical designs for new features and actively seek feedback
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Write common components to be used within the team or department
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Mentor other engineers on improving all aspects of their code, according to established coding practices
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Collaborate daily with team members to develop new features and improvements while minimizing technical debt
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Resolve customer issues in collaboration with customer support
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Work across the software development lifecycle: requirements, design, prototype, implementation, review, release, and monitoring
Skills We’re Looking For
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Expertise in Java development
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Experience developing reliable software with high-volume data management under strict SLAs
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Experience working with popular cloud platforms (e.g. AWS, GCP, Azure)
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Knowledge of popular NoSQL databases (e.g. MongoDB, Amazon DynamoDB)
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Knowledge of and appreciation for clean code practices
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Ability to troubleshoot problematic code and identify root cause(s)
Optional Bonus Skills
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Experience working with change data capture for MongoDB, Amazon DynamoDB and/or IBM Db2
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Experience developing data integration tools (ETL or ELT)
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Experience identifying and optimizing performance bottlenecks in distributed systems
This role is a backfill for an existing position and offers an opportunity to step into a well-established team and make an immediate impact.
#LI-AM1 #LI-HYBRID
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Perks and Benefits
- 100% employer-paid medical insurance*
- Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
- RSU stock grants*
- Professional development and training opportunities
- Company virtual happy hours, free food, and fun team-building activities
- Monthly cell phone stipend
- Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*May vary by country and worker type - please reach out to your recruiter for more information
Click here to learn more about Fivetran's Benefits by Region.
We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us in Forbes.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.
To learn more about our candidate privacy policy, you can read our statement here.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Ready to apply?
Apply to Fivetran
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies. Fivetran Support partners with customer teams around the world to deliver a best-in-class support experience, combining deep technical expertise with a strong customer-first mindset.
We’re looking for a Customer Support Engineer who brings strong technical troubleshooting skills, clear communication, and a passion for delivering high-quality outcomes for customers. In this role, you will work with new and existing customers in a highly technical capacity by investigating complex issues, managing escalations with professionalism, and collaborating closely with engineering and product teams to drive issues to resolution and help prevent future occurrences. Through a collaborative and holistic approach, you will act as a customer’s technical champion within Fivetran, advocating for their needs while contributing to product quality and operational excellence.
This is a full-time position based out of our Toronto office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week.
Technologies You’ll Use
Zendesk, SQL, AWS, GCP, Ruby, Temporal, Datadog, GitHub, Postman
What You’ll Do
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Work directly with new and existing customers to troubleshoot and resolve highly technical issues
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Take end-to-end ownership of customer cases, including investigation, root cause analysis, resolution, and follow-up
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Provide support through multiple channels, including email, web, and virtual meetings
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Support customers round the clock in close partnership with our APAC and EMEA regional support teams
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Investigate incidents utilizing the Fivetran environment, connectors, logs, and other troubleshooting tools
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Partner closely with Engineering to submit clear, well-documented bugs and help drive them to resolution
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Collaborate with Product to surface feature requests and customer feedback
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Communicate complex technical concepts in a clear, customer-friendly manner
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Document known issues, workarounds, and solutions in the knowledge base
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Contribute to process improvements that improve customer experience and operational efficiency
Skills We’re Looking For
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Strong customer advocacy mindset with a focus on high-quality outcomes
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Excellent written and verbal communication skills in English
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Good teammate with a passion for building a positive culture where we leave our ego at the door and are always excited to learn new things
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Proven ability to troubleshoot complex technical systems methodically
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Experience debugging and isolating issues with REST and SOAP APIs and SQL databases, with a strong understanding of how data moves between systems
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Comfortable using SQL to investigate issues, and able to read and understand Ruby or other programming languages, including interpreting stack traces and exceptions
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Strong analytical skills and attention to detail
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Experience working with common SaaS REST APIs like Salesforce, Hubpot, Meta, or Google Ads with a strong understanding of how end users interact with these technologies
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Experience with ETL processes, data transformation, and integration tools used to streamline data movement and ensure data consistency across platforms.
(Optional) Bonus Skills
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Experience working with common SaaS REST APIs like Salesforce, Hubpot, Meta, or Google Ads with a strong understanding of how end users interact with these technologies
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Experience with ETL processes, data transformation, and integration tools used to streamline data movement and ensure data consistency across platforms.
This role is a backfill for an existing position and offers an opportunity to step into a well-established team and make an immediate impact.#LI-HYBRID #LI-EM1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Perks and Benefits
- 100% employer-paid medical insurance*
- Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
- RSU stock grants*
- Professional development and training opportunities
- Company virtual happy hours, free food, and fun team-building activities
- Monthly cell phone stipend
- Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*May vary by country and worker type - please reach out to your recruiter for more information
Click here to learn more about Fivetran's Benefits by Region.
We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us in Forbes.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.
To learn more about our candidate privacy policy, you can read our statement here.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Ready to apply?
Apply to Fivetran