Impact

The ideal FirstSteps Regional Administrative Coordinator (RAC) can be described as an amazing people-person who is always welcoming and knowledgeable and capable of connecting our team members, our clients, and our visitors to the resources, people, and information they need. This individual understands systems and the importance of creating, communicating, and managing simple processes essential to operational success. In essence, our RAC ensures that our Center is a warm, kid-friendly, organized, chaos-free place of learning and connection -  a place everyone loves to visit.

Overview of Regional Scheduling Coordinator Position:

As our Regional Administrative Coordinator you will significantly contribute to the organization and management of our Redondo Beach Center where our little ones meet with their clinical team to learn and socialize. As such, as our RAC you are critical to ensuring the Center runs seamlessly and that both our kids and your fellow FirstSteps team members have what they need to be successful. In this role, you will have the opportunity to regularly interact with and learn from our young clients, their caregivers, and both our clinical and administrative staff as the "connector" for all parties. 

Core Responsibilities of our Regional Administrative Coordinator:

• Management of our Center including but not limited to:
  • Greeting & signing-in/out of all visitors and staff entering and exiting the Center
  • Answering and management of all incoming calls, voice mails, faxes
  • Inventory ordering and management per operation budget
  • Coordinating with our Technology & Facilities Manager for equipment and facilities related needs/repairs
  • Creating and maintaining optimal work and learning areas for both our team and our clients
  • Creating and maintaining dynamic team and event bulletins posted in our break room and electronically via Microsoft Teams & Sharepoint
• Support of Client and Staff Scheduling including but not limited to:
  
  • Utilizing our scheduling software to assist our Regional Scheduling Coordinators when changes arise or when they are out of the office
  • Scheduling / room assignments for clinical activities planned in the Center
  • Creating all new hire training appointments in our scheduling system
  • Confirming treatment session availability for our clinical team members
• Assisting with Client Support Needs including but not limited to:
  • Anticipating and providing non-clinical support as needed/requested during Center-based service periods
  • Assisting with new client /caregiver tours of our Center 
  • Assisting with the non-clinical aspects of our FirstSteps for Friends Summer-Intensive program and related Center events
• Resource & Culture Ambassador including but not limited to:
  • Assisting with event planning and execution
  • Managing our clinical instructors' office tasks and attendance
  • Assisting team members with administrative processes/procedures
  • Managing time-off requests
  • Managing birthday and celebratory announcements
  • Providing our new hires training and Center orientation

FirstSteps on Diversity & Equity

We are an equal opportunity employer which means that we value diversity, equity, and inclusivity in all aspects of our work - in our service delivery with our clients, in collaboration with families and communities, and in our organizational culture and practices with our staff. We strive to serve a diverse population of children and their families and see a responsibility to address the issue of inequity in access to ABA services across different cultures. 

As a service provider employing hundreds of staff to support our children and their families, we believe that we have a responsibility and an opportunity to contribute to social change and a kinder and more compassionate world by living our values of diversity and equity in all our daily operations. When we provide a more diverse learning environment for our clients and their families, we provide a more meaningful experience for all and contribute toward a more equitable future for everyone.

Being part of team FirstSteps affords many opportunities and benefits, including (but not limited to)

• Paid time-off for vacation
• Paid time-off for illness
• Banked paid time-off hours for work anniversaries
• Health Insurance with generous employer contribution
• Access to discounted dental and vision Insurance
• 401(k) Retirement Plan with generous company match
• Professional and General Liability Insurance Coverage under FirstSteps’ policy 
• Participation in Student Loan Refinancing Discount 
• Employment Assistance Program
• Access to discounted Pet Insurance
• Employee referral bonus program
• Employee discounts on movies, theme parks, hotels, etc.
• Ongoing team building and community events during and outside of work hours
• Fun, team approach and work atmosphere

Compensation

$21-$24/hr DOE

Regional Training Manager (RTM)

The FirstSteps Team is inspired by the belief that every child deserves the opportunity to achieve his, her, their fullest potential. To that end, our mission is twofold: to provide the best possible evidence-based, behavior analytic treatment to our children, and to offer a positive, collaborative, and dynamic work environment for our employees. We are committed to hiring and mentoring a passionate and dedicated team and providing an environment that fosters growth and learning for all. Our greatest reward is the progress of our kids and the knowledge that we are making a positive impact on our families and communities.

The Regional Training Manager (RTM) plays a critical role in advancing this mission. As the first point of contact for new clinical team members, the RTM leads training, supports onboarding, and ensures clinicians are set up for success from day one. This role is ideal for a strong clinician and mentor who is passionate about developing others and maintaining clinical excellence.

Key Responsibilities:

• Partner with Talent Acquisition to interview and select candidates aligned with FirstSteps’ mission and values
• Lead and facilitate New Instructor Trainings, including in-person instruction, modeling, and skill development
• Administer training assessments (written and field-based) to ensure clinical readiness
• Support team members in preparing for RBT certification, including facilitating study groups
• Provide ongoing mentorship and clinical support throughout the first 90 days of employment and beyond
• Maintain active clinical engagement through direct services and coverage support as needed

Role Impact:
RTMs are instrumental in shaping the quality, consistency, and experience of our clinical team. Through training, mentorship, and leadership, they ensure FirstSteps continues to deliver exceptional care to the children and families we serve.

Additional Information:
The ratio of direct session hours to supervision and training hours will vary based on regional training and clinical need. Specific expectations will be discussed during the interview process and confirmed in offer documentation.

Starting Pay Rate is $28/hour, with annual performance-based evaluations that allow the opportunity for raises.

The Position (full and part-time schedules available)

There is nothing more rewarding than knowing you are making a difference in the life of a child. As a FirstSteps Behavior Technician:

You will have the great privilege of teaching our little ones diagnosed with autism meaningful skills including communication, socialization, self-care, and school readiness 

• Experience first-hand a child’s first words, first friend, first shoe tie, and much more
• You will work closely with and learn from teachers, parents, FirstSteps BCBAs, and behavioral health/ mental health specialists 
• You will become a Registered Behavior Technician (RBT) with all initial credentialing fees paid by FirstSteps in conjunction with our paid training program

*Want to hear straight from our RBTs about the job and their experiences? Check out our reel series ChatRBT and Day in the Life on IG @firststepsforkids

FirstSteps on Diversity & Equity: 

We believe that we have a responsibility and an opportunity to contribute to a kinder and more compassionate world by living our values of diversity and equity in all our daily operations. As an equal opportunity employer, we value diversity, equity, and inclusivity in our service delivery with our clients, in collaboration with families and communities, and in our organizational culture and practices with our wonderful Behavior Technicians and support staff.  

Behavior Technician Wage Info 

Our new team members receive between $21 and $22 per hour on average and are eligible for multiple wage increases throughout the year. 

Behavior Technicians at FirstSteps access benefits including: 

• Exceptional training, on-going support, & career development opportunities 
• Health Insurance with generous employer contribution 
• Access to discounted dental and vision insurance 
• 401(k) Retirement Plan with generous company match 
• Paid time-off (PTO) & anniversary PTO awards 
• Compensation for drive time, mileage, and data usage
• Tuition discounts with our partner universities offering Bachelor's, Master's, and doctorate degree programs
• Employment Assistance Program
• Employee referral bonus program
• Ongoing team building and community events during and outside of work hours
• Fun, team approach and work atmosphere 

To APPLY for the Behavior Technician position, we ask that you: 

Share our Values & Mission: 

• Show up with enthusiasm and dedication, knowing that your work is creating more life-long opportunities for our kids diagnosed with autism 
• Believe that our children (and all children) are wonderfully unique and capable of communicating what is important to them and achieving their goals 

Have some "Kid" Experience: 

• We look for "kid people" and related work, study, or volunteer experience demonstrating an interest in child development and commitment to the care and well-being of all children 

Completed Education: 

• College enrollment or degree preferred 
• We will consider your application with proof of high school graduation and an interest in psychology / behavioral health / child development / mental health 
• Graduate students in ABA may apply as Behavior Technicians and be eligible to receive clinical training and supervision hours toward BACB requirements, based on performance, role alignment, availability, and program needs.

Health & Safety Requirements: 

• Childhood vaccinations and non-reactive TB test 
• Reliable transportation 
• Ability to lift 50 lbs, sit on floors and/or child-sized furniture, and quickly move from a seated position to running stance 
  
  
  #firststepper 

Clinical Impact

There is nothing more rewarding than knowing you are making a difference in the life of a child. As a Program Manager at FirstSteps you will have the great privilege of helping our little ones learn to say their first words and sentences, to develop their first friendships, to be successful in their first classrooms, and ultimately, to learn to love learning.

Overview of our Program Manager / Mid-Level Supervisor Position:

A FirstSteps Program Manager has the experience and clinical skills to immediately assist in case management under the direct supervision of FirstSteps BCBAs. As a new Program Manager, you will provide some direct work with children served by FirstSteps to ensure you are familiar with our model of compassionate ABA. Once fluent, you will enter our comprehensive Program Manager training program and learn from the best and brightest in our field. Following this training, the Program Manager will exclusively assist our BCBAs with case management, provide center based supervision, lead and manage social skills groups, collaborate with and support our caregivers, regularly analyze client data, and support our team of RBT Instructors in their clinical and professional growth.

 Core Responsibilities: 

• Provide some direct 1:1 Compassionate ABA to our incredible kids
• Assist BCBAs with case supervision and management 
• Mentor instructors and trainees by providing constructive and positive feedback that supports professional development and clinical success
• Management and oversight of Social Skills Groups
• Overlaps with Instructors as needed to promote highest quality service delivery and clinical development
• Positively contribute to all FirstSteps client treatment programs

FirstSteps on Diversity & Equity

We are an equal opportunity employer which means that we value diversity, equity, and inclusivity in all aspects of our work - in our service delivery with our clients, in collaboration with families and communities, and in our organizational culture and practices with our staff. We strive to serve a diverse population of children and their families and see a responsibility to address the issue of inequity in access to ABA services across different cultures. 

As a service provider employing hundreds of staff to support our children and their families, we believe that we have a responsibility and an opportunity to contribute to social change and a kinder and more compassionate world by living our values of diversity and equity in all our daily operations. When we provide a more diverse learning environment for our clients and their families, we provide a more meaningful experience for all and contribute toward a more equitable future for everyone.

Being part of team FirstSteps affords many opportunities and benefits, including (but not limited to):

• $500 signing bonus for credentialed Registered Behavioral Technician (RBTs)
• Compensation for drive time and mileage
• Health Insurance with generous employer contribution
• Access to discounted dental and vision Insurance with employer contribution
• 401(k) Retirement Plan with generous company match
• Monthly Data Stipend
• Employment Assistance Program
• Wellness Incentives
• Access to discounted Pet Insurance
• Employee referral bonus program
• Employee discounts on movies, theme parks, hotels, etc.
• Ongoing team building and community events during and outside of work hours
• Fun, team approach and work atmosphere developed via the Prosocial Model of collaborative work
• Exceptional on-going training and career development opportunities offered by our team of over 40 Board Certified Behavior Analysts (BCBAs) at FirstSteps
• BACB Supervision for those working towards earning their BCBA credential

Program Manager Wage Info

Our Program managers receive between $28 and $31 per hour.

To APPLY for this position, we ask that you:

Share our Values & Mission:

• Understand the incredible significance of the position and show up with enthusiasm and dedication, knowing that your work is creating more life-long opportunities for those we serve
• Be inspired by the wonder of childhood and committed to provide compassionate care to our beautiful FirstSteps kids
• Believe that our kids (and all kids) are wonderfully unique and capable of communicating what is important to them and achieving their goals

Completed Education and Experience:

• Master's degree in progress or completed
• Active RBT certification preferred
• A minimum of two years delivering high quality ABA to individuals diagnosed with autism
  • We are happy to provide additional clinical training and BACB eligible supervision hours for those working towards their BCBA credential 

Health & Safety Requirements:

• Given our work with potentially medically vulnerable individuals, we require proof of vaccinations and non-reactive Tuberculosis results
• Our team delivers services to our kids in their schools, homes, and FirstSteps centers. We zone our treatment teams to avoid excessive driving but do require reliable transportation, a valid California driver’s license, and proof of auto insurance
• To care for our kids and ensure their safety, you must be willing and able to lift up to 50 lbs, feel comfortable sitting on floors and or child-sized furniture, and be capable of moving from a seated position to running stance when needed

There is nothing more rewarding than knowing you are making a difference in the life of a child. At FirstSteps this is our mission! 

We are seeking motivated and enthusiastic individuals who are eager to learn and dedicated to helping our team in providing exceptional services to children diagnosed with autism who are receiving ABA intervention at our beautiful learning center. This un-paid internship offers a unique opportunity to gain hands-on experience with both the direct therapy and administrative aspects of clinical practice and positively contributing to the success of our summer service offerings. The ideal candidate will be passionate about working with children, eager to learn, and capable of multitasking in a dynamic environment.

Responsibilities:

1. Assist Clinical Teams: Support clinical teams in preparing, organizing, and implementing our annual FirstSteps for Friends, Summer Social Skills Intensive program.

2. Client Interaction: Interact with our amazing children and their families in a supportive and engaging manner, ensuring they feel welcome and comfortable in our clinic environment.

3. Data Collection: Learn and assist with taking data during therapy sessions, ensuring accurate and detailed documentation of progress.

4. Administrative Duties: Help with administrative tasks such as notifying our families and team members of scheduling changes, organizing medical records, updating client files, and maintaining clinic organization.

5. Check-in and Check-out: Assist in the smooth check-in and check-out process for kids and families attending therapy sessions, providing assistance and support as needed.

6. Collaboration: Collaborate with clinical teams and administrative staff to ensure seamless delivery of services and a positive experience for all clients.

7. Learning and Development: Take advantage of countless learning opportunities throughout the internship period and and gain valuable skills and knowledge about developmental learning challenges, treatment assessment and intervention, practice management, health care, and administrative functions.

Qualifications:

• Current enrollment in a relevant undergraduate or graduate program (e.g., Psychology, Special Education, Applied Behavior Analysis, Healthcare Administration).
• Passion for working with children and supporting their development.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team environment.
• Willingness to learn and adapt to new tasks and responsibilities.
• Previous experience in a clinical or educational setting is a plus, but not required.

Duration and Schedule:

• This is a summer internship position with potential for future employment
• The internship will require a minimum of 20 hours per week, with scheduling flexibility based on clinic needs.

Benefits:

• Hands-on experience in a dynamic ABA clinic environment.
• Opportunity to work closely with experienced clinical professionals and Board Certified Behavior Analysts.
• Exposure to both clinical and administrative aspects of clinical practice.
• Potential for professional growth and development, including future employment.
• Academic credit may be available, depending on individual circumstances.
• Exceptional interns who are considering graduate school will be provided strong letters of recommendation.

Application Process:

• To apply, please use the Apply link and submit your resume or CV.
• Interviews will be conducted on a rolling basis until the positions are filled.
• We welcome candidates from diverse backgrounds and experiences to apply.

FirstSteps on Diversity & Equity:

We believe that we have a responsibility and an opportunity to contribute to a kinder and more compassionate world by living our values of diversity and equity in all our daily operations. As an equal opportunity employer, we value diversity, equity, and inclusivity in our service delivery with our clients, in collaboration with families and communities, and in our organizational culture and employment practices.