Impact

The ideal FirstSteps Regional Administrative Coordinator (RAC) can be described as an amazing people-person who is always welcoming and knowledgeable and capable of connecting our team members, our clients, and our visitors to the resources, people, and information they need. This individual understands systems and the importance of creating, communicating, and managing simple processes essential to operational success. In essence, our RAC ensures that our Center is a warm, kid-friendly, organized, chaos-free place of learning and connection -  a place everyone loves to visit.

Overview of Regional Scheduling Coordinator Position:

As our Regional Administrative Coordinator you will significantly contribute to the organization and management of our Redondo Beach Center where our little ones meet with their clinical team to learn and socialize. As such, as our RAC you are critical to ensuring the Center runs seamlessly and that both our kids and your fellow FirstSteps team members have what they need to be successful. In this role, you will have the opportunity to regularly interact with and learn from our young clients, their caregivers, and both our clinical and administrative staff as the "connector" for all parties. 

Core Responsibilities of our Regional Administrative Coordinator:

• Management of our Center including but not limited to:
  • Greeting & signing-in/out of all visitors and staff entering and exiting the Center
  • Answering and management of all incoming calls, voice mails, faxes
  • Inventory ordering and management per operation budget
  • Coordinating with our Technology & Facilities Manager for equipment and facilities related needs/repairs
  • Creating and maintaining optimal work and learning areas for both our team and our clients
  • Creating and maintaining dynamic team and event bulletins posted in our break room and electronically via Microsoft Teams & Sharepoint
• Support of Client and Staff Scheduling including but not limited to:
  
  • Utilizing our scheduling software to assist our Regional Scheduling Coordinators when changes arise or when they are out of the office
  • Scheduling / room assignments for clinical activities planned in the Center
  • Creating all new hire training appointments in our scheduling system
  • Confirming treatment session availability for our clinical team members
• Assisting with Client Support Needs including but not limited to:
  • Anticipating and providing non-clinical support as needed/requested during Center-based service periods
  • Assisting with new client /caregiver tours of our Center 
  • Assisting with the non-clinical aspects of our FirstSteps for Friends Summer-Intensive program and related Center events
• Resource & Culture Ambassador including but not limited to:
  • Assisting with event planning and execution
  • Managing our clinical instructors' office tasks and attendance
  • Assisting team members with administrative processes/procedures
  • Managing time-off requests
  • Managing birthday and celebratory announcements
  • Providing our new hires training and Center orientation

FirstSteps on Diversity & Equity

We are an equal opportunity employer which means that we value diversity, equity, and inclusivity in all aspects of our work - in our service delivery with our clients, in collaboration with families and communities, and in our organizational culture and practices with our staff. We strive to serve a diverse population of children and their families and see a responsibility to address the issue of inequity in access to ABA services across different cultures. 

As a service provider employing hundreds of staff to support our children and their families, we believe that we have a responsibility and an opportunity to contribute to social change and a kinder and more compassionate world by living our values of diversity and equity in all our daily operations. When we provide a more diverse learning environment for our clients and their families, we provide a more meaningful experience for all and contribute toward a more equitable future for everyone.

Being part of team FirstSteps affords many opportunities and benefits, including (but not limited to)

• Paid time-off for vacation
• Paid time-off for illness
• Banked paid time-off hours for work anniversaries
• Health Insurance with generous employer contribution
• Access to discounted dental and vision Insurance
• 401(k) Retirement Plan with generous company match
• Professional and General Liability Insurance Coverage under FirstSteps’ policy 
• Participation in Student Loan Refinancing Discount 
• Employment Assistance Program
• Access to discounted Pet Insurance
• Employee referral bonus program
• Employee discounts on movies, theme parks, hotels, etc.
• Ongoing team building and community events during and outside of work hours
• Fun, team approach and work atmosphere

Compensation

$21-$24/hr DOE

Regional Training Manager (RTM)

The FirstSteps Team is inspired by the belief that every child deserves the opportunity to achieve his, her, their fullest potential. To that end, our mission is twofold: to provide the best possible evidence-based, behavior analytic treatment to our children, and to offer a positive, collaborative, and dynamic work environment for our employees. We are committed to hiring and mentoring a passionate and dedicated team and providing an environment that fosters growth and learning for all. Our greatest reward is the progress of our kids and the knowledge that we are making a positive impact on our families and communities.

The Regional Training Manager (RTM) plays a critical role in advancing this mission. As the first point of contact for new clinical team members, the RTM leads training, supports onboarding, and ensures clinicians are set up for success from day one. This role is ideal for a strong clinician and mentor who is passionate about developing others and maintaining clinical excellence.

Key Responsibilities:

• Partner with Talent Acquisition to interview and select candidates aligned with FirstSteps’ mission and values
• Lead and facilitate New Instructor Trainings, including in-person instruction, modeling, and skill development
• Administer training assessments (written and field-based) to ensure clinical readiness
• Support team members in preparing for RBT certification, including facilitating study groups
• Provide ongoing mentorship and clinical support throughout the first 90 days of employment and beyond
• Maintain active clinical engagement through direct services and coverage support as needed

Role Impact:
RTMs are instrumental in shaping the quality, consistency, and experience of our clinical team. Through training, mentorship, and leadership, they ensure FirstSteps continues to deliver exceptional care to the children and families we serve.

Additional Information:
The ratio of direct session hours to supervision and training hours will vary based on regional training and clinical need. Specific expectations will be discussed during the interview process and confirmed in offer documentation.

Starting Pay Rate is $28/hour, with annual performance-based evaluations that allow the opportunity for raises.

The Position (full and part-time schedules available)

There is nothing more rewarding than knowing you are making a difference in the life of a child. As a FirstSteps Behavior Technician:

You will have the great privilege of teaching our little ones diagnosed with autism meaningful skills including communication, socialization, self-care, and school readiness 

• Experience first-hand a child’s first words, first friend, first shoe tie, and much more
• You will work closely with and learn from teachers, parents, FirstSteps BCBAs, and behavioral health/ mental health specialists 
• You will become a Registered Behavior Technician (RBT) with all initial credentialing fees paid by FirstSteps in conjunction with our paid training program

*Want to hear straight from our RBTs about the job and their experiences? Check out our reel series ChatRBT and Day in the Life on IG @firststepsforkids

FirstSteps on Diversity & Equity: 

We believe that we have a responsibility and an opportunity to contribute to a kinder and more compassionate world by living our values of diversity and equity in all our daily operations. As an equal opportunity employer, we value diversity, equity, and inclusivity in our service delivery with our clients, in collaboration with families and communities, and in our organizational culture and practices with our wonderful Behavior Technicians and support staff.  

Behavior Technician Wage Info 

Our new team members receive between $21 and $22 per hour on average and are eligible for multiple wage increases throughout the year. 

Behavior Technicians at FirstSteps access benefits including: 

• Exceptional training, on-going support, & career development opportunities 
• Health Insurance with generous employer contribution 
• Access to discounted dental and vision insurance 
• 401(k) Retirement Plan with generous company match 
• Paid time-off (PTO) & anniversary PTO awards 
• Compensation for drive time, mileage, and data usage
• Tuition discounts with our partner universities offering Bachelor's, Master's, and doctorate degree programs
• Employment Assistance Program
• Employee referral bonus program
• Ongoing team building and community events during and outside of work hours
• Fun, team approach and work atmosphere 

To APPLY for the Behavior Technician position, we ask that you: 

Share our Values & Mission: 

• Show up with enthusiasm and dedication, knowing that your work is creating more life-long opportunities for our kids diagnosed with autism 
• Believe that our children (and all children) are wonderfully unique and capable of communicating what is important to them and achieving their goals 

Have some "Kid" Experience: 

• We look for "kid people" and related work, study, or volunteer experience demonstrating an interest in child development and commitment to the care and well-being of all children 

Completed Education: 

• College enrollment or degree preferred 
• We will consider your application with proof of high school graduation and an interest in psychology / behavioral health / child development / mental health 
• Graduate students in ABA may apply as Behavior Technicians and be eligible to receive clinical training and supervision hours toward BACB requirements, based on performance, role alignment, availability, and program needs.

Health & Safety Requirements: 

• Childhood vaccinations and non-reactive TB test 
• Reliable transportation 
• Ability to lift 50 lbs, sit on floors and/or child-sized furniture, and quickly move from a seated position to running stance