First Global Management Services, Inc.
FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being named one of the Top 150 Event Organizers & Agencies in the USA by Eventex, being listed among the "200 Top Marketing Agencies" in 2023, 2022 & 2021 by Chief Marketer, being recognized as one of the "50 Top Event Companies" by Special Events, being included in the Top 100 "Best Places to Work in NYC" by Crain's New York Business, and being listed as one of the "1000 Companies to Inspire Britain" by The London Stock Exchange Group.
Our story started over 25 years ago growing through collaboration, innovation, strong culture, and a focus on people, specifically our people. Our people inspired, developed, and grew FIRST to the incredible brand experience creator it is today.
And our hope is that you become the next page of our story in developing how our agency connects more people beyond what they thought was possible.
A welcoming, creative and ambitious workplace that offers personal and professional growth for all individuals. At FIRST, you'll find:
- A welcoming workplace that fosters diversity and belonging with a focus on team members feeling valued, respected, and supported.
- Creative teams that enjoy challenging work with an ability to make an impact on those around them.
- An experiential organization that cares about the development and career experience of each employee, focusing on excellence and flexibility with the right balance of structure to thrive.
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Event Director
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Building a Brand starts with a Story
FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency.
Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology.
Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more.
Learn more at www.firstagency.com
What You Would Get To Do:
The Event Director will serve as the strategic and operational lead for a strategic global client while also supporting a small portfolio of additional accounts. The role builds trust and collaboration to strengthen client relationships, drive account growth, and ensure long-term commitment. The Event Director will oversee budgets to balance client satisfaction with profitability and manage supplier and partner relationships to deliver high-quality experiences. They will also act as the primary intake point for new client requests—scoping project needs and partnering with global delivery teams to determine appropriate staffing models. While the role does not currently include direct people management, the Event Director will mentor team members and support their development across the client account.
Your Contributions:
- Build and maintain trusted client relationships, with a primary focus on one global, strategic account, understanding their business and brand to deliver tailored event solutions.
- Serve as the primary operational liaison for this strategic client while also maintaining oversight of up to 1-4 cross-functional accounts, ensuring service delivery meets client expectations and reflects FIRST’s high standards.
- Provide overall project direction, ensuring all team members adapt workflows, communication styles, and delivery approaches to align with the client’s specific preferences and vision.
- Act as the main point of intake for new business from the client, assessing requirements, scoping project needs, and partnering with global delivery leads to secure appropriate staffing.
- Engage with senior clients, demonstrating industry expertise and a proactive, solutions-driven approach across multiple projects.
- Oversee account budget management, tracking revenue, forecasting future needs, and maximizing cost efficiencies.
- Identify and develop new business opportunities, assisting with proposals, pitches, and account growth strategies.
- Create and maintain account plans, collaborating with internal and external stakeholders to drive tailored solutions and consistent delivery.
- Monitor client contracts, SLAs, and KPIs, providing performance insights to operations leadership and identifying opportunities for improvement.
- Continuously assess and enhance service offerings by gathering feedback, identifying trends, and implementing process improvements.
- Optimize efficiency and service quality by streamlining processes and applying best practices.
- Lead event delivery on complex or high-visibility projects as needed based on business priorities.
- Manage multiple key events from initial brief to final reconciliation, ensuring effective team leadership and adherence to SOPs and standards.
- Capture key intelligence to drive future performance improvements and share knowledge across the team.
- Guide teams to adjust delivery strategies to meet the unique expectations of this specific client, ensuring consistency across regions.
- Conduct and participate in global site visits and onsite execution, serving as the senior project presence for the client across their international event portfolio.
- Manage global travel needs aligned to the client’s portfolio of events, including site visits, onsite execution, and in-person meetings in locations outside New York.
- Collaborate with Client Services to align on project briefs, build internal teams, and deliver successful events.
- Act as the escalation point for both clients and internal teams, anticipating needs and proactively managing resources.
- Maintain accurate financial records, communicating budget updates and critical financial concerns to management.
- Regularly report on budget status to clients and internal teams, ensuring timely reconciliations within client contracted deadlines.
- Identify opportunities for added value while ensuring overall project and account profitability.
- Foster strong relationships with suppliers and venues, seeking industry innovations and ensuring compliance with performance standards.
- Provide day-to-day direction for team members supporting the client, ensuring clarity of roles, alignment with SOPs, and adaptation to the client's unique workstyle and communication expectations.
- Partner with delivery leads globally to request, onboard, and guide team members assigned to the client, ensuring coverage across regions and time zones.
- Foster strong working relationships across global teams, providing mentorship and leadership in project delivery.
- Lead by example, maintaining a motivated, professional team committed to delivering exceptional client service.
- Support capacity awareness across the team, identifying pressure points and advocating for proper staffing with global delivery leads.
- Foster strong working relationships across global teams, promoting collaboration, knowledge sharing, and consistent standards of service.
- Contribute to organizational strategy by identifying opportunities, addressing challenges, and promoting industry best practices.
- Ensure teams provide value for money to clients while identifying opportunities for added value.
- Act as a liaison between clients and FIRST management to address team-related issues as needed.
- This role does not currently include direct people management, however as the client portfolio grows, the role may evolve to include formal people management responsibilities.
What We Are Looking For
Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at First.
- This role is best suited to a candidate with 8-10+ years of event management and project management experience, preferably in an agency environment.
- Minimum 8+ years’ of combined managerial and event management experience in delivering digital and in-person events with the ability to manage and train teams of people in planning and execution of events
- Experience in working with and managing senior clients
- Extensive experience in event and project management, particularly within an agency environment.
- People management experience preferred
- In-depth knowledge of venues, destinations, and suppliers, with a strong network of established contacts in the region.
- Expertise in event logistics, including registration, conferences, meetings, F&B, and production management.
- Expert in venue selection, contract negotiation, and budget management.
- Familiar with event technology and software, with the ability to analyze event data and metrics.
- Strong organizational, time management, and problem-solving skills, with a proven ability to manage multiple projects under tight deadlines.
- Excellent written and verbal communication skills, with the ability to present ideas clearly and persuasively.
- Effective communicator with clients, vendors, and internal teams, building strong interpersonal relationships.
- Demonstrated leadership in a team-oriented environment.
- Creative, proactive, adaptable, and resourceful, with a focus on delivering exceptional event experiences
- This role will have you traveling 40-60% of the time
At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth:
- Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA)
- 401 (k)
- Five Flexible Spending Accounts Options
- Generous Paid Time Off Allowance
- Employee Assistance Program (EAP)
- Life, Disability & Pet Coverages
- Wellness Stipend
- Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more
- Aura Identity Theft Protection
- Discretionary Bonus Structure
- Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.
United States Residents: The base pay for this position ranges from $105,000 to $135,000. This role is also eligible for an annual discretionary bonus.
#LI-HYBRID
#LI-FG1
FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.
Ready to apply?
Apply to First Global Management Services, Inc.
Project Manager
Share this job
Building a Brand starts with a Story
FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency.
Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology.
Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more.
Learn more at www.firstagency.com
What You Would Get To Do
Fixed-term contract until December 2026. (Potential to transfer to permanent)
The Project Manager is a key member of FIRST’s global Events & Experiences team, delivering exceptional service through superior project management. This role leads, manages, and executes virtual, hybrid, and in-person events worldwide, overseeing the full project lifecycle from concept to reconciliation. Responsible for client relationships, budget management, vendor negotiations, and team leadership, the Project Manager ensures seamless event execution while maximizing efficiency and profitability.
Your Contributions
- Manage and prioritize the execution of small to mid-sized virtual, hybrid, and in-person events, while supporting the project management of large multi-day events.
- Sourcing, negotiating, contracting and managing supplier selection, increasing profitability where possible
- Liaise with the clients and vendors to ensure all logistics and requirements are fulfilled
- Manage and maintain all event documents to keep the project team aligned, including but not limited to: Operations Decks, Timelines, Budgets, Staffing Plans, etc.
- Coordinate and run virtual events, rehearsals, technical checks with clients, speakers, etc.
- Work directly with hotels and venues to facilitate the needs to the meeting in both pre-planning and onsite delivery of the events
- Manage and work directly with vendors (e.g., florists, gifting vendors, caterers, musicians, furniture rental companies, photographers, etc.)
- As required, work with local partners or authorities to manage permitting or other specific logistics connected to non-standard venues, experiences
- Support other members of the Events & Experiences team when applicable in any of the following capacities: speaker management, one-on-one coordinator, rooms manager, ground transportation, data entry, etc.
- Collaborate with the various internal departments such as Venue Sourcing, Event Technology, Technical Production, Creative & Design and Strategy teams on project elements; by briefing, directing, keeping track of progress in order to be constantly aware and able to present feedback and updates to clients
- Help manage event communications, ensuring any issues or changes that might impact events are escalated or approved through proper channels and are documented
- Follow and adhere to all FIRST standards and practices connected to successful project management
- Create and manage event budgets, including invoicing, reconciliation, and cashflow tracking
- Track time spent to projects to accurately reflect the work being done
- Stay informed about industry trends, suppliers, and best practices, participating in events to expand professional networks
- Act as an ambassador for the FIRST brand, leading by example and displaying the company’s core values (Ambition, Creativity, Excellence, Integrity, Teamwork)
What We Are Looking For
- Proficient with G suite, Zoom and Microsoft Office Suite (including Outlook and Excel, Teams and SharePoint)
- Proficient in Excel Budget management and reconciliation
- Strong presentation creation and formatting skills
- Familiarity with web-based event platforms such as Zoom, vFairs, SpotMe, Cvent, GlobalMeet, and lntrado
- Awareness of Technical Production and Creative Asset Management fulfillment preferred, not required
- Cvent experience preferred
- SalesForce experience desirable
- Very good oral and written communication skills
- Strong attention to detail
- Demonstrated ability to collaborate with colleagues at all levels
- Strong adaptability to situations and ever-changing demands
- Highly organized self-starter with excellent time management skills to handle multiple tasks and meet strict deadlines
- Calm and flexible approach to handling the pressure and stress of ever-changing demands
- Flexible and willing to work outside normal business hours (evenings, weekends) and travel when required for site-visits and on-site management of events
At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth
- Medical, Dental & Vision, which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA)
- 401 (k)
- Five Flexible Spending Accounts Options
- Generous Paid Time Off Allowance
- Employee Assistance Program (EAP)
- Life, Disability & Pet Coverages
- Wellness Stipend
- Mobile Phone Allowance
- Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more
- Aura Identity Theft Protection
- Discretionary Bonus Structure
- Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.
United States Residents: The base pay for this position ranges from $70,000-$100,000. This role is also eligible for an annual discretionary bonus.
Please note that the national salary range listed in the job posting reflects the new hire salary range across various U.S. locations that would be applicable to the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
#LI-hybrid #LI-MV1
FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.
Ready to apply?
Apply to First Global Management Services, Inc.
Project Manager
Share this job
Building a Brand Starts with a Story
FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency.
Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology.
Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more.
Learn more at www.firstagency.com
What You Would Get To Do
The Project Manager is a key member of FIRST’s global Events & Experiences team, delivering exceptional service through superior project management. This role leads, manages, and executes virtual, hybrid, and in-person events worldwide, overseeing the full project lifecycle from concept to reconciliation. Responsible for client relationships, budget management, vendor negotiations, and team leadership, the Project Manager ensures seamless event execution while maximizing efficiency and profitability.
Your Contributions
- Manage and prioritize the execution of small to mid-sized virtual, hybrid, and in-person events, while supporting the project management of large multi-day events.
- Sourcing, negotiating, contracting and managing supplier selection, increasing profitability where possible
- Liaise with the clients and vendors to ensure all logistics and requirements are fulfilled
- Manage and maintain all event documents to keep the project team aligned, including but not limited to: Operations Decks, Timelines, Budgets, Staffing Plans, etc.
- Coordinate and run virtual events, rehearsals, technical checks with clients, speakers, etc.
- Work directly with hotels and venues to facilitate the needs to the meeting in both pre-planning and onsite delivery of the events
- Manage and work directly with vendors (e.g., florists, gifting vendors, caterers, musicians, furniture rental companies, photographers, etc.)
- As required, work with local partners or authorities to manage permitting or other specific logistics connected to non-standard venues, experiences
- Support other members of the Events & Experiences team when applicable in any of the following capacities: speaker management, one-on-one coordinator, rooms manager, ground transportation, data entry, etc.
- Collaborate with the various internal departments such as Venue Sourcing, Event Technology, Technical Production, Creative & Design and Strategy teams on project elements; by briefing, directing, keeping track of progress in order to be constantly aware and able to present feedback and updates to clients
- Help manage event communications, ensuring any issues or changes that might impact events are escalated or approved through proper channels and are documented
- Follow and adhere to all FIRST standards and practices connected to successful project management
- Create and manage event budgets, including invoicing, reconciliation, and cashflow tracking
- Track time spent to projects to accurately reflect the work being done
- Stay informed about industry trends, suppliers, and best practices, participating in events to expand professional networks
- Act as an ambassador for the FIRST brand, leading by example and displaying the company’s core values (Ambition, Creativity, Excellence, Integrity, Teamwork)
What We Are Looking For
- 5-7 years of experience
- Proficient with G suite, Zoom and Microsoft Office Suite (including Outlook and Excel, Teams and SharePoint)
- Proficient in Excel Budget management and reconciliation
- Strong presentation creation and formatting skills
- Familiarity with web-based event platforms such as Zoom, vFairs, SpotMe, Cvent, GlobalMeet, and lntrado
- Awareness of Technical Production and Creative Asset Management fulfillment preferred, not required
- Cvent experience preferred
- SalesForce experience desirable
- Very good oral and written communication skills
- Strong attention to detail
- Demonstrated ability to collaborate with colleagues at all levels
- Strong adaptability to situations and ever-changing demands
- Highly organized self-starter with excellent time management skills to handle multiple tasks and meet strict deadlines
- Calm and flexible approach to handling the pressure and stress of ever-changing demands
- Flexible and willing to work outside normal business hours (evenings, weekends) and travel when required for site-visits and on-site management of events
- Resourceful individual with the ability to take direction and work independently; be proactive with ideas and creative problem solving
- Excellent timekeeping
- Strong knowledge of venues and suppliers in key cities
- This role will require travel 40-60% of the time
At FIRST, we believe that the passion, creativity, and commitment of our teams drive our success. That's why we offer a range of benefits and perks to support your personal and professional growth
- Private Medical Insurance with BUPA from day one
- 28 Days Annual Leave PLUS Bank Holidays
- Personal Volunteer Day
- 20 Days of Sick Pay each Year
- Enhanced Parental Leave (Maternity & Paternity)
- Wellness Stipend
- Complimentary access to Headspace, Rocket Lawyer & Maven
- Life Insurance
- Employee Assistance Program (EAP)
- Cycle to Work Scheme
- Season Ticket Loan
- Mobile Phone Allowance
- Pension Scheme Enhancements
- Discretionary Bonus Structure
- Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.
#LI-hybrid
FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.
Ready to apply?
Apply to First Global Management Services, Inc.
Project Director
Share this job
Building a Brand starts with a Story
FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency.
Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology.
Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more.
Learn more at www.firstagency.com
What You Would Get To Do:
The Project Director will serve as the strategic and operational lead for a strategic global client while also supporting a small portfolio of additional accounts. The role builds trust and collaboration to strengthen client relationships, drive account growth, and ensure long-term commitment. The Project Director will oversee budgets to balance client satisfaction with profitability and manage supplier and partner relationships to deliver high-quality experiences. They will also act as the primary intake point for new client requests—scoping project needs and partnering with global delivery teams to determine appropriate staffing models. While the role does not currently include direct people management, the Project Director will mentor team members and support their development across the client account.
Your Contributions:
Client Relationship & Account Management
- Build and maintain trusted client relationships, with a primary focus on one global, strategic account, understanding their business and brand to deliver tailored event solutions.
- Serve as the primary operational liaison for this strategic client while also maintaining oversight of up to 1-4 cross-functional accounts, ensuring service delivery meets client expectations and reflects FIRST’s high standards.
- Provide overall project direction, ensuring all team members adapt workflows, communication styles, and delivery approaches to align with the client’s specific preferences and vision.
- Act as the main point of intake for new business from the client, assessing requirements, scoping project needs, and partnering with global delivery leads to secure appropriate staffing.
- Engage with senior clients, demonstrating industry expertise and a proactive, solutions-driven approach across multiple projects.
- Oversee account budget management, tracking revenue, forecasting future needs, and maximizing cost efficiencies.
- Identify and develop new business opportunities, assisting with proposals, pitches, and account growth strategies.
- Create and maintain account plans, collaborating with internal and external stakeholders to drive tailored solutions and consistent delivery.
- Monitor client contracts, SLAs, and KPIs, providing performance insights to operations leadership and identifying opportunities for improvement.
- Continuously assess and enhance service offerings by gathering feedback, identifying trends, and implementing process improvements.
- Optimize efficiency and service quality by streamlining processes and applying best practices.
Event Delivery & Budget Management
- Lead event delivery on complex or high-visibility projects as needed based on business priorities.
- Manage multiple key events from initial brief to final reconciliation, ensuring effective team leadership and adherence to SOPs and standards.
- Capture key intelligence to drive future performance improvements and share knowledge across the team.
- Guide teams to adjust delivery strategies to meet the unique expectations of this specific client, ensuring consistency across regions.
- Conduct and participate in global site visits and onsite execution, serving as the senior project presence for the client across their international event portfolio.
- Manage global travel needs aligned to the client’s portfolio of events, including site visits, onsite execution, and in-person meetings in locations outside New York.
- Collaborate with Client Services to align on project briefs, build internal teams, and deliver successful events.
- Act as the escalation point for both clients and internal teams, anticipating needs and proactively managing resources.
- Maintain accurate financial records, communicating budget updates and critical financial concerns to management.
- Regularly report on budget status to clients and internal teams, ensuring timely reconciliations within client contracted deadlines.
- Identify opportunities for added value while ensuring overall project and account profitability.
- Foster strong relationships with suppliers and venues, seeking industry innovations and ensuring compliance with performance standards.
- Provide day-to-day direction for team members supporting the client, ensuring clarity of roles, alignment with SOPs, and adaptation to the client's unique workstyle and communication expectations.
- Partner with delivery leads globally to request, onboard, and guide team members assigned to the client, ensuring coverage across regions and time zones.
- Foster strong working relationships across global teams, providing mentorship and leadership in project delivery.
- Lead by example, maintaining a motivated, professional team committed to delivering exceptional client service.
- Support capacity awareness across the team, identifying pressure points and advocating for proper staffing with global delivery leads.
- Foster strong working relationships across global teams, promoting collaboration, knowledge sharing, and consistent standards of service.
- Contribute to organizational strategy by identifying opportunities, addressing challenges, and promoting industry best practices.
- Ensure teams provide value for money to clients while identifying opportunities for added value.
- Act as a liaison between clients and FIRST management to address team-related issues as needed.
- This role does not currently include direct people management, however as the client portfolio grows, the role may evolve to include formal people management responsibilities.
What We Are Looking For
Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at First.
- This role is best suited to a candidate with 8-10+ years of event management and project management experience, preferably in an agency environment.
- Minimum 8+ years’ of combined managerial and event management experience in delivering digital and in-person events with the ability to manage and train teams of people in planning and execution of events
- Experience in working with and managing senior clients
- Extensive experience in event and project management, particularly within an agency environment.
- People management experience preferred
- In-depth knowledge of venues, destinations, and suppliers, with a strong network of established contacts in the region.
- Expertise in event logistics, including registration, conferences, meetings, F&B, and production management.
- Expert in venue selection, contract negotiation, and budget management.
- Familiar with event technology and software, with the ability to analyze event data and metrics.
- Strong organizational, time management, and problem-solving skills, with a proven ability to manage multiple projects under tight deadlines.
- Excellent written and verbal communication skills, with the ability to present ideas clearly and persuasively.
- Effective communicator with clients, vendors, and internal teams, building strong interpersonal relationships.
- Demonstrated leadership in a team-oriented environment.
- Creative, proactive, adaptable, and resourceful, with a focus on delivering exceptional event experiences
- This role will have you traveling 40-60% of the time
At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth:
- Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA)
- 401 (k)
- Five Flexible Spending Accounts Options
- Generous Paid Time Off Allowance
- Employee Assistance Program (EAP)
- Life, Disability & Pet Coverages
- Wellness Stipend
- Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more
- Aura Identity Theft Protection
- Discretionary Bonus Structure
- Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.
United States Residents: The base pay for this position ranges from $105,000 to $135,000. This role is also eligible for an annual discretionary bonus.
#LI-HYBRID
#LI-CB1
FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.
Ready to apply?
Apply to First Global Management Services, Inc.