About us

The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.

At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world.

In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing.

Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere.

Build a newsworthy career at the FT.

Our commitment to diversity, equity and inclusion

We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups.

About the role:

The Service Desk Associate plays a key role within the Global Service Desk team, providing first-line technical support to colleagues across the business through multiple support channels including phone, email, chat, remote, and desk-side assistance. This entry-level opportunity is ideal for someone who is customer-focused, tech-savvy, and eager to build a career in IT support within a fast-paced and collaborative global environment. The role involves troubleshooting technical issues, managing support requests, and ensuring a seamless technology experience for end users while delivering excellent customer service and working closely with teams across the organisation.

Key responsibilities:

• This is an entry level role in the Global Service Desk org that will provide omni channel support (telephone, email, chat , remote and desk-side) to the business, both locally and globally when needed, on a rotated basis, diagnosing and resolving customer issues while tracking and recording the issue using FreshService call logging system.
• Assist in handling the volumes of contacts made by the FT business into Technology globally through phone, email, chat, self-service and direct contact, assisting in resolving or reassignment to the appropriate teams where applicable.
• Manage calls and tickets of the global team and your personal queue to ensure SLA targets are met.
• Ensure that customers are provided with regular updates on fault diagnosis prior to resolution and follow up that the customer is fully satisfied.
• Escalate support queries to appropriate IT teams and work collaboratively to ensure timely resolution.
• Perform user administration tasks on a host of end-user based applications and systems, both locally and globally.
• Create and share knowledge with all members of the global team. 
• Handle both software and hardware installations, ensuring licensing procedures are followed, and help maintain a complete asset listing.
• Provide VOIP telephony support.
• Provide support to all mobile and end users devices, both FT and personally owned where appropriate. 
• Understand the full range of services that the Service Desk provides.
• Develop and maintain a good understanding of the FT businesses and support priorities.
• Contribute to the continual service improvement of end-user services.
• Facilitate mobile handset and postpaid plan requests to respective suppliers.
• Report to the office in a hybrid work arrangement.

Required skills and experience:

Essential 

• Proven ability to provide excellent customer service in a high call volume and fast paced environment.
• First-class communications skills, both written and spoken.
• Ability to multitask and work well under pressure in a shifting schedule rotation.
• Proficiency in identifying and prioritising critical tasks while effectively making decisions in high-pressure situations.
• Good working knowledge of Windows 11 and Mac OSX.
• Good working  knowledge of Google products including Google Workspace and associated products.
• Proven ability to support remote customers across different devices i.e. desktop, laptop, mobile, tablet, Mac etc.
• Good working  knowledge of Active Directory administration.
• Proven ability to work with the standard native Microsoft administration applications; AD, Computer Management,
  Proven ability to troubleshoot and resolve end user incidents.

Desirable but not required:

• ITIL Foundation Certificate qualification.
• Accredited support qualifications.

Accessibility

We are a disability confident employer and Valuable 500 signatory.

Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email talent@ft.com and a member of our team will be happy to help.

Further information

At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications.

Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all.

Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact talent@ft.com. 

Interested in the FT but don’t see the right role yet? Join our Talent Community to receive exclusive updates, featured jobs, and insights into working at the FT.

About Us

The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.

At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world.

In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing.

Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere.

Build a newsworthy career at the FT.

Our Commitment to Diversity, Equity and Inclusion

We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups.

The Role / Position Overview

IT Service Management (ITSM) sits within Infrastructure and Operations (I&O) and works to identify, challenge and improve the way I&O services are delivered to FT employees.

The ITSM Service Manager focuses on removing friction, reducing waste and improving reliability by fixing the underlying service management processes that creates unnecessary demand and slows teams down in delivering a great service across the FT. The role exists to make services easier to run, easier to support and easier to use - or to identify requirements for new services - in order to improve overall employee and developer experience.

We value pragmatism, data and continuous improvement.

Infrastructure & Operations purpose:

“We keep the business running. Our job is to support and deliver fast, reliable, and cost-effective technology - so our FT colleagues can do their best work. We are responsive, we support change, and always aim for high performance. When we’re at our best, the whole business runs better.”

About the role / what you’ll work on

Reporting to the Infrastructure and Operations Technology Director, the ITSM Service Manager is accountable for driving measurable improvements across existing service management processes. This is an individual contributor role.

You will spend your time:

• Proactively identifying and addressing inefficient service management processes that drive avoidable demand, operational delays, rework and user dissatisfaction.
• Using data from incidents, requests, changes and problems to pinpoint where processes break down.
• Challenging existing ways of working and removing steps, approvals and handoffs that no longer add value.
• Driving ITSM processes (Incident, Request, Problem, Change, Service Catalogue) and continually reshaping them to reduce demand and improve flow.
• Ensuring processes work and fixing them when teams are forced to work around them.
• Maintaining a prioritised backlog of process improvements, gaining support for and driving those changes through to completion.
• Taking a risk-based and pragmatic approach to reducing repeat incidents by strengthening problem management inputs and ensuring fixes are structural, not temporary.
• Reducing unnecessary requests by improving service definitions, expanding self-service and increasing automation.
• Establishing clear, proportionate service standards that balance risk, efficiency, and business need.
• Driving and steering the governance and strategic direction of ITSM tooling to support efficient, consistent service management practices
• Ensuring service metrics and reporting highlight trends, friction points and improvement opportunities.
• Providing clear, honest insight on what is working, what is not, and where improvement effort should be focused.
• Operating as part of Infrastructure and Operations, working collaboratively with delivery and operations teams to implement service improvements, while retaining independence from day-to-day operational execution
• Working collaboratively with Engineering, Product, Cyber Security and operational teams across the FT to embed effective service management practices.

About you

We are looking for someone who demonstrates:

• A solution driven disruptor, service-focused mindset, with a strong bias towards identifying problems and driving meaningful improvement
• A systems thinking approach, able to assess end-to-end services rather than isolated components
• Strong collaboration and communication skills, with the ability to influence across teams without direct authority
• Confidence working with senior stakeholders, balancing pragmatism with appropriate governance
• The ability to challenge existing ways of working constructively, challenging the status quo and drive change through evidence and data
• Experience working within Infrastructure and Operations environments, with a solid understanding of how services are delivered and supported
• An appreciation of end-user services and applications, and how design decisions impact support teams and customer experience
• Experience working with globally distributed teams
• Familiarity with lean and agile ways of working, and applying continuous improvement principles in practice

What will help you succeed: 

• A pragmatic approach and proven track record with service management, focused on simplifying how work gets done rather than adding process for its own sake.
• The confidence to challenge ineffective or inefficient practices constructively and use data to support change.
• The ability to build trust quickly with Infrastructure and Operations, Service Desk and delivery teams by working collaboratively and transparently.
• Comfort operating in ambiguity, with the discipline to introduce clarity and structure where it adds value.
• A continuous improvement mindset, with the persistence to follow changes through and measure whether they have delivered the intended outcomes.

Accessibility

We are a disability confident employer and Valuable 500 signatory.

Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email talent@ft.com and a member of our team will be happy to help.

Further information

At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications.

Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all.

About Us

The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide. 

At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world.

In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing.

Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere.

Build a newsworthy career at the FT.

Our Commitment to Diversity, Equity and Inclusion

We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups.

The Role

We’re looking for a Senior iOS Engineer who is passionate about building a scalable, reliable mobile platform and enabling teams across the organisation to contribute confidently and independently to the FT”s award-winning digital products.

You’ll join the Mobile Apps team, a multidisciplinary, cross-functional group focused on delivering an outstanding mobile experience for our world class news. You’ll collaborate closely with engineers, product managers, business analysts and designers to build and evolve a premium mobile application and platform for our customers.

What You’ll Do 

iOS Platform & Architecture

• Define and evolve iOS platform boundaries (native vs shared vs web layers)
• Ensure performance, reliability, and UX consistency as contribution scales across multiple teams
• Make architectural trade-offs across native, hybrid and shared approaches
• Identify and address platform risks (performance, memory, app size, offline behaviour)
• Define and enforce native constraints (performance, memory, app size, lifecycle) to protect platform integrity

Contribution Enablement & Guardrails

• Define and evolve guardrails and constraints that enable safe contribution at scale
• Guide teams on how to build within platform boundaries
• Reduce reliance on central ownership through systems and tooling
• Collaborate with teams to improve quality without blocking delivery

Delivery & Engineering Excellence

• Build and maintain high-quality iOS features and platform capabilities where native expertise is required
• Work with hybrid technologies (webviews, shared logic) where required
• Collaborate with cross-functional teams to deliver high-impact outcomes
• Contribute to continuous improvement of engineering practices
• Use automated tooling and systems to ensure high quality outcomes throughout delivery.

What You’ll Bring

Essential

• Deep expertise in Swift and iOS platform internals (performance, lifecycle, memory)
• Strong architectural judgement across native, shared and web approaches
• Experience working on large-scale mobile applications with multiple contributors
• Ability to define platform boundaries and make pragmatic trade-offs
• Experience enabling teams to contribute safely without central ownership
• Strong problem-solving skills across complex technical systems
• Excellent communication and ability to influence across teams

Desirable

• Experience working with Kotlin Multiplatform or shared code approaches
• Experience working with Apple’s in-app purchase ecosystem (StoreKit), including subscription models, entitlements, and edge cases (restoration, retries, offline behaviour)
• Experience in hybrid app architectures (webviews, JS integration)
• Familiarity with observability and performance monitoring tools
• Experience influencing engineering practices across teams
• Experience supporting teams through architectural or platform transitions

What’s in it for you? Our benefits

Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available here.

We’ve embraced a 50% hybrid working model (averaging two to three days onsite) that fosters trust and remote adaptability while encouraging in-person camaraderie and peer learning. Additionally, we are open to accommodating specific flexible working pattern requests for all roles where feasible.

Accessibility

We are a disability confident employer and Valuable 500 signatory.

Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email talent@ft.com and a member of our team will be happy to help.

Further information

At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications.

Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all.

The Financial Times (FT) is one of the world’s leading business news and information organisations. We are recognised globally for our authority, integrity and accuracy. We provide a broad range of essential services, including news, comment, data and analysis, to the growing audience of internationally minded business people.

We believe the Financial Times is a great place to work. Our technical stack is modern and forward-looking, built on cloud-native, microservices architectures and a mix of open source and commercial technologies. Our product development practices are equally progressive - data-driven, customer-focused, and empowering engineers to make meaningful contributions. Engineers have the autonomy to choose appropriate tools and influence how we build and operate systems. Importantly, we also prioritise a healthy work-life balance.

Position Summary 

We are looking for a Senior DevOps Engineer to join the Product & Technology department of a growing business and globally recognised brand.

Working within teams based in Sofia and in collaboration with colleagues in London, you will play a key role in building, maintaining, and evolving the infrastructure that underpins FT Core platforms. This includes provisioning, maintaining, and upgrading systems in AWS, as well as working extensively with Kubernetes and related tooling.

You will contribute to the design and operation of reliable, scalable platforms that support business-critical capabilities. This role suits someone comfortable navigating an evolving technical landscape, who enjoys improving systems and processes, and contributing to shared engineering knowledge.

Main Duties and Responsibilities

• Collaborate closely with team members and provide support within your area of expertise
• Manage and evolve the team’s cloud infrastructure (primarily in AWS)
• Build, maintain, and improve CI/CD pipelines
• Contribute to the design of platform architecture, tooling, and release processes used across Product & Technology
• Support provisioning, maintenance, and upgrades of infrastructure and platform components
• Contribute to company-wide processes, frameworks, and engineering best practices

Candidate Profile: 

Essential

• Strong written and spoken English
• Solid Linux knowledge (intermediate or higher)
• Experience with AWS cloud services
• 5+ years of experience as a DevOps Engineer or in a similar role
• Proactive mindset with strong ownership and initiative

Desirable

• Experience with containerisation and orchestration (Docker, Kubernetes, EKS/ECS, Kafka/MSK)
• Experience managing Kubernetes manifests (Helm, Kustomize, etc.)
• Experience building and maintaining CI/CD pipelines (CircleCI, Jenkins, GitLab CI, etc.)
• Familiarity with monitoring tools (Prometheus stack, AWS CloudWatch, Grafana)
• Experience with logging solutions (Fluentd, Fluent Bit, Splunk)
• Experience with secret management (Vault, Sealed Secrets, Doppler, etc.)
• Experience with Infrastructure as Code and automation tools (Cloudformation, Terraform, Ansible, eksctl etc.)
• Bash scripting skills

Would be considered an advantage

• Deeper experience with the Prometheus ecosystem (Prometheus, Thanos, Alertmanager, Grafana)
• Networking knowledge
• Experience with Service Mesh technologies
• Experience with DNS management (Route53 or similar)

What’s in it for you?

• Annual bonus scheme
• 25 days paid leave
• 24/7 Employee Assistance Program
• Life Insurance
• Enhanced Parental Leave policy
• Food Allowance
• Multisport Card
• Comprehensive in-house training, and external training programs (subject to approval)

Our commitment to diversity, equity and inclusion 

We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups.

Accessibility

We are a disability confident employer and Valuable 500 signatory.

Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email talent@ft.com and a member of our team will be happy to help.

Further information

At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications.

Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all.

Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact talent@ft.com. 

Interested in the FT but don’t see the right role yet? Join our Talent Community to receive exclusive updates, featured jobs, and insights into working at the FT.

Company & Department Context

The Financial Times is one of the world’s leading business news organisations, recognised internationally for its authority, integrity and accuracy. The FT has a record paying readership of one million, three-quarters of which are digital subscriptions. It is part of Nikkei Inc., which provides a broad range of information, news and services for the global business community.

We have offices in more than 35 cities, including London, New York, Hong Kong, Beijing, Manila, Sofia, San Francisco and Tokyo. Join us and find an inclusive and fast-paced environment with unique opportunities to support every step of your career.

Learn more about the FT, including announcements and career opportunities, at aboutus.ft.com.

Position Overview

FT Core is seeking talented and motivated Senior Backend Engineer to join our Content & Metadata team. This team is responsible for the Content & Metadata platform which enables the publishing, delivery, and enrichment of the digital content produced for the FT products. The team is starting its journey to rethink the way how content is published and consumed, and as a member of this team, you will be laying the foundation for the next generation of APIs and capabilities used across the FT’s products and services.

We are looking for someone who is passionate about learning new technologies, thrives in a fast-paced environment, and is eager to solve complex problems. While we value experience in our technology stack (Go, Kubernetes, AWS, MongoDB, PostgreSQL, Neo4j, Kafka, and Elasticsearch), we are open to candidates with diverse backgrounds who are quick learners and have a strong foundation in software development.

Responsibilities:

• Design, develop, and maintain efficient, reusable, and reliable code for our microservices architecture.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Work with various databases to design and optimise data models and queries.
• Implement, optimise, and maintain cloud infrastructure.
• Identify bottlenecks and bugs, and devise solutions to these problems.
• Maintain code quality, organisation, and automatization.

Requirements:

• Proficiency in at least one programming language (experience in Go is a plus).
• Basic understanding of microservices architecture and containerization technologies.
• Familiarity with cloud infrastructure and services.
• Experience with databases (relational, document, or graph).
• Understanding of fundamental design principles behind a scalable application.
• Ability to write clean, readable, and maintainable code.
• Strong problem-solving, debugging, and troubleshooting skills.
• Effective communication and collaboration abilities.

Preferred Qualifications:

• Experience with Go, Kubernetes, and AWS.
• Familiarity with MongoDB, PostgreSQL, Neo4j, Kafka, and Elasticsearch.
• Knowledge of Agile/Scrum development process.
• Understanding of CI/CD best practices.
• Semantic Search
• AI (LLM)

What’s in it for you?

• Annual bonus scheme
• 25 days paid leave
• 24/7 Employee Assistance Program
• Life Insurance
• Enhanced Parental Leave policy
• Food Allowance
• Multisport Card
• Comprehensive in-house training, and external training programs (subject to approval)

Our commitment to diversity, equity and inclusion 

We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups.

Accessibility

We are a disability confident employer and Valuable 500 signatory.

Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email talent@ft.com and a member of our team will be happy to help.

Further information

At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications.

Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all.

Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact talent@ft.com. 

Interested in the FT but don’t see the right role yet? Join our Talent Community to receive exclusive updates, featured jobs, and insights into working at the FT.

About us

The Financial Times is one of the world’s leading business news organisations, recognised internationally for its authority, integrity and accuracy. The FT has a record paying readership of one million, three-quarters of which are digital subscriptions. It is part of Nikkei Inc., which provides a broad range of information, news and services for the global business community.

We have offices in more than 35 cities, including London, New York, Hong Kong, Beijing, Manila, Sofia, San Francisco and Tokyo. Join us and find an inclusive and fast-paced environment with unique opportunities to support every step of your career. 

The FT is looking for a Principal Engineer (Individual Contributor) to lead our Edge Delivery & Observability work. 

About the teams

There are two teams in this area.

The Edge Delivery & Observability (EDO) team looks after the cloud edge capabilities like CDNs, DNS etc, along with the monitoring and observability infrastructure at the FT. 

Examples of the kind of work this team tackles are:

• Managing and improving our central solution for observability tools like Graphite, Grafana, Splunk, Prometheus and Cloudflare.
• Providing self service APIs and tools that enable other delivery teams to utilise the monitoring solutions.
• Providing support to other delivery teams at the FT and helping them utilise core SaaS infrastructure products effectively.
• Ensuring our solutions have high engineering standards (robust, fit for purpose, include synthetic testing and/or application monitoring) and meet our quality standards.

The API Gateway team is a contract team, based in Bulgaria, who work on our API Gateway stack. This is built on top of Tyk, an open source API Gateway.

Both teams are part of the Infrastructure & Operations Group at the Financial Times. We have a devops culture of empowered teams who take full responsibility for their systems. Infrastructure & Operations purpose: “We keep the business running.  Our job is to support and deliver fast, reliable, and cost-effective technology - so our FT colleagues can do their best work. We are responsive, we support change, and always aim for high performance.  When we’re at our best, the whole business runs better.”

About the role

Principal Engineers provide technical direction and support to teams across the group. Each principal engineer looks after one or two feature teams, leading them to deliver quality tooling and products that reduce developer toil for all engineering teams at the FT.

In addition to steering their immediate teams, Principal Engineers play a key role in the management of the department,

• Work closely with the people manager within the teams
• Engage with other disciplines (e.g.delivery, product management) and teams across FT to make sure we are all working together effectively
• Model and help set and reinforce our inclusive, respectful, multidisciplinary and open culture
• Help continuously improve our technology, process and culture, take ownership of problems and see solutions through to completion
• Manage and maintain strong relationships with vendors
• Gain a deep understanding of the FT as a business and use that knowledge to communicate clearly with your peers, reports, and senior management
• Actively collaborate across teams both within and outside of I&O
• Contribute to company-wide processes, frameworks, and guidelines

About you

• You love collaborating with others to solve technical problems.
• You have experience technically leading teams and projects.
• You are an effective communicator, able to break down tasks as well as giving/receiving constructive feedback.
• You are customer focused, with a strong focus on building and running reliable, stable and secure systems.
• You are enthusiastic about operability & monitoring of systems and Cloud infrastructure. 

The tech we work with

We don’t expect you to have worked with all of these, but if you have experience of these or equivalent tools, that will be a benefit

• Cloud platform: AWS
• Observability and monitoring tools: Splunk, Grafana, Prometheus
• CDN: Cloudflare
• DNS: Route53
• Python and Go

Benefits

We have many great benefits. Some standout ones are:

• A competitive bonus incentive scheme.

• Extensive learning and development opportunities including 10% time, tech talks, internal conferences and opportunities to attend external conferences and training.

• 25 days annual leave, increasing to 30 days after 2 years’ service.

• Generous parental leave

• Very competitive pension plan, with the company doubling your contribution.

Our commitment to diversity and inclusion in the workplace

At the FT, we believe that a supportive workplace is one where employees feel they can be themselves at work and have the flexibility they need to meet their personal needs. We committed to equality of opportunity. We are determined to create a diverse group at all levels of our Company and we welcome all members of the community we serve to apply for openings with us.

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