• Own family and personal scheduling - coordinating calendars across professional commitments, school activities, appointments, and social events
• Oversee day-to-day household operations - including vendor management, maintenance, service providers, and ongoing property needs
• Manage complex travel logistics - including flights, accommodations, ground transportation, and detailed itineraries
• Run errands and handle in-person tasks - including shopping, returns, and appointment coordination
• Support meal planning and household organization - including grocery coordination and inventory management
• Plan and execute events and gatherings - managing vendors, logistics, and on-site coordination
• Handle household finances and bill payments - ensuring organization and timeliness

• Manage and optimize the Founder’s calendar - ensuring alignment across priorities and commitments
• Coordinate communication on behalf of the Founder - including email and scheduling logistics
• Support key meetings - including agenda preparation and follow-ups
• Assist with special projects and ad hoc initiatives as needed

• Proven experience supporting an individual, Founder, or executive in a personal assistant, household manager, or similar role
• Experience managing complex scheduling, travel, and logistics across multiple priorities
• Strong background in event planning, hospitality or private client services 
• Experience coordinating vendors, properties, or household operations is a plus
• Highly organized, detail-oriented, and able to anticipate needs proactively
• Strong communication skills and ability to operate with discretion and confidentiality
• Comfortable handling both administrative coordination and hands-on personal tasks
• Ability to thrive in a fast-paced, dynamic, and highly personalized environment
• Valid driver’s license and reliable transportation preferred

Physical Requirements

While performing the duties of this job, the employee routinely is required to sit; walk; talk and hear; use hands to keyboard, fingers, handle, and feel; stoop, kneel, crouch, twist, crawl, reach, and stretch.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Salary Range: $75,000 to $90,000/year, depending upon experience

Perks and Benefits

• Competitive medical, dental, and vision insurance
• 401K plan
• Monthly Virtual Work stipend for things like food, internet, travel, pet care, health and wellness
• Annual Education stipend
• Parental leave programs 
• Paid volunteer days
• Onboarding setup, including: standing desk, laptop, monitor, and chair, and a stipend for additional items such as headphones, blue light glasses, or any other ergonomic supplies you may want or need
• And much, much more!

Interested in learning more?  We look forward to hearing from you soon.

Impact In This Role:

As a Senior Product Manager, you’ll play a defining role in building the next-generation Operating System for New Product Development (NPD) — one that leverages artificial intelligence, automation, and deep manufacturing intelligence to revolutionize how products are designed, sourced, and delivered globally. You will own and evolve Fictiv’s Manufacturing Quoting & Fulfillment platform, the intelligent backbone that powers how our customers, operations teams, and global manufacturing partners collaborate. Your work will extend beyond traditional product management — you’ll define, prioritize, and launch innovative technologies that dramatically increase accuracy, speed, and efficiency across quoting, fulfillment, and supplier orchestration.

You’ll partner with our advanced technology R&D team to turn cutting-edge research into production-ready solutions, bringing automation, predictive analytics, and generative intelligence into every step of the manufacturing lifecycle.

What You’ll Be Doing:

1. Product Strategy & Vision

• Define the long-term vision for Fictiv’s manufacturing intelligence platform, emphasizing how AI and automation deliver measurable value for customers and partners
• Identify strategic opportunities to integrate machine learning models, natural language understanding, and computer vision into quoting, routing, and supplier selection workflows
• Build business cases for AI investments, articulating ROI through improved quote accuracy, reduced turnaround time, and increased partner throughput
• Partner with data science and R&D leaders to shape Fictiv’s roadmap for AI-enabled quoting, intelligent fulfillment, and predictive supply orchestration

2. AI Product Development & R&D Partnership

• Collaborate closely with AI research and data engineering teams to translate complex models into usable, scalable product features
• Define product requirements for systems that leverage large language models (LLMs), predictive algorithms, and generative tools to extract, classify, and structure manufacturing data (from drawings, CAD files, and natural language requirements)
• Create feedback loops between AI systems and operational users to continuously improve model performance and reliability
• Lead experiments and pilot programs that validate new AI capabilities before wide-scale deployment

3. Roadmap Execution & Delivery

• Translate strategic initiatives into clear, actionable roadmaps with measurable outcomes
• Establish frameworks to track input/output metrics, quantifying how new AI and automation features improve key business KPIs (margin, lead time, throughput, etc.)
• Prioritize trade-offs between innovation speed and reliability, ensuring that AI-based systems meet the performance standards expected of mission-critical manufacturing infrastructure
• Partner with distributed engineering teams in the US, India, to ensure consistent execution and iteration velocity

4. Customer, Partner, and Operations Insight

• Deeply understand the workflows, motivations, and friction points of engineers, procurement teams, and manufacturing partners
• Use a data-driven and empathic approach to discover high-impact opportunities for AI intervention — from automated feature recognition to supplier recommendation models
• Drive programs that integrate human feedback into AI systems, ensuring transparency, explainability, and trust

5. Cross-Functional Leadership

• Build strong relationships with operations, design, and go-to-market teams to ensure AI-driven innovations translate into real business outcomes
• Communicate complex technical concepts simply, securing buy-in across executive, engineering, and commercial teams
• Champion a culture of experimentation, where data, user feedback, and model performance insights continuously inform product evolution

Experience:

Required

• 5+ years of product management experience in B2B, SaaS, or technology-driven industries
• Demonstrated experience developing AI-enabled products or working directly with AI research or data science teams to bring intelligent features to market
• Strong analytical and strategic skills — able to balance visionary thinking with operational precision
• Expertise in Agile product development, roadmap ownership, and cross-functional execution
• Experience managing products that integrate multiple systems (ERP, MES, or supply chain networks)
• Proven ability to influence and collaborate across distributed teams and time zones

Preferred

• Experience in manufacturing, supply chain, or complex logistics systems, particularly in quoting, routing, or fulfillment processes
• Familiarity with machine learning, computer vision, LLMs, or data analytics frameworks relevant to industrial applications
• Working knowledge of one or more manufacturing processes (3D printing, CNC machining, injection molding, sheet metal, etc.)
• Background in productizing or operationalizing AI models for commercial use

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee routinely is required to sit; walk; talk and hear; use hands to keyboard, fingers, handle, and feel; stoop, kneel, crouch, twist, crawl, reach, and stretch.

Salary Range: $180,000 to $218,000 per year, depending upon experience 

Interested in learning more?  We look forward to hearing from you soon.

Impact In This Role

As our Principal Product Manager - AI & Intelligent Manufacturing Systems, you’ll serve as a strategic and technical thought leader driving the vision, roadmap, and execution of AI-powered capabilities across Fictiv’s Manufacturing Quoting and Fulfillment Platform. This is a highly visible, high-leverage role — one that shapes how AI and automation become foundational to Fictiv’s operating system for new product development (NPD). You’ll partner directly with our AI R&D, data science, and platform architecture teams to define the core intelligence layer that powers quoting, supply orchestration, and manufacturing decision-making at scale.

You will own and evolve the product strategy that fuses advanced AI models, data-driven automation, and manufacturing domain intelligence into a cohesive system that sets new standards for operational efficiency, precision, and speed.

This role is ideal for a seasoned product leader with experience bringing AI-first enterprise platforms to life — someone equally comfortable discussing model architectures and data pipelines as they are business value and market differentiation.

You will report to the VP, Product Management.

Areas of Responsibility:

1. AI Technology Strategy & Product Vision

• Define the long-term AI technology strategy for Fictiv’s digital manufacturing platform — including where and how to leverage LLMs, machine learning, computer vision, and reinforcement learning
• Partner with AI research and engineering leadership to translate R&D advances into scalable, customer-facing capabilities
• Identify and prioritize core AI product opportunities — from intelligent quoting and auto-classification of 3D models to predictive supplier matching and adaptive routing engines
• Drive the architectural vision for Fictiv’s AI intelligence layer, ensuring alignment between data infrastructure, ML systems, and platform integration
• Evangelize the role of AI within the organization — educating teams on capabilities, limitations, and ethical deployment of intelligent systems

2. Deep Technical Product Leadership

• Serve as the product owner for AI infrastructure and model lifecycle management, including data acquisition, training, deployment, monitoring, and feedback loops
• Partner with ML engineers and data scientists to design human-in-the-loop workflows that continuously improve system accuracy and explainability
• Own the AI feature pipeline: define use cases, establish model performance metrics (precision, recall, latency, cost), and measure impact on business KPIs (quote accuracy, margin, lead time)
• Collaborate with platform engineering to ensure scalability, modularity, and compliance in AI integrations
• Drive responsible AI practices, including fairness, transparency, and auditability in model-driven decision systems

3. Solutions Integration & Application Development

• Lead the development of AI-driven application modules — such as automated quoting, manufacturability assessment, supplier recommendation, and production forecasting
• Work with product teams across quoting, fulfillment, and partner management to identify where intelligence adds differentiated value
• Ensure AI and automation capabilities are embedded seamlessly into Fictiv’s core user experiences and operational workflows
• Act as a bridge between AI technology development and solution commercialization, ensuring innovations move efficiently from lab to production

4. Metrics, Experimentation, and Validation

• Define the performance framework for all AI-enabled systems, including model metrics (accuracy, throughput, latency), business KPIs (margin improvement, cycle time reduction), and adoption metrics
• Lead data-informed experimentation programs to validate new model capabilities and measure real-world impact before scaling
• Champion continuous learning loops between R&D, product, and operations teams

5. Cross-Functional & Executive Influence

• Partner with senior leadership across Product, Engineering, Data, and Operations to align AI investments with strategic business outcomes
• Influence architecture, resource allocation, and data strategy decisions that affect Fictiv’s AI roadmap
• Mentor and guide other product managers in the organization on AI-first thinking and technical product management best practices
• Represent Fictiv externally — at conferences, customer forums, and AI ecosystem events — as a thought leader in intelligent manufacturing systems

Experience/Qualifications:

Required

• 10+ years of product management experience, including 4+ years leading AI or ML-driven products from research to production
• Proven track record building AI-first SaaS or enterprise systems, ideally in manufacturing, supply chain, logistics, or industrial automation
• Deep understanding of AI technologies, including LLMs, supervised/unsupervised ML, computer vision, or predictive analytics pipelines
• Demonstrated success collaborating with AI research teams and data engineering to operationalize models into scalable, production-grade systems
• Fluency in data infrastructure concepts (feature stores, inference APIs, model retraining, observability)
• Strong technical intuition and ability to engage deeply with engineers and data scientists on architecture, experimentation, and trade-offs.
• Analytical rigor and comfort with experimentation frameworks, A/B testing, and quantitative product measurement
• Exceptional communication and influence skills — able to connect technical complexity to business impact and inspire alignment across functions

Preferred

• Domain experience in manufacturing, supply chain, or CAD/CAM ecosystems
• Experience designing or managing systems with human-in-the-loop AI, active learning, or automated decision-support models
• Working knowledge of product data ontologies, graph databases, or knowledge modeling for industrial applications
• Track record of thought leadership or published work on AI strategy, ML productization, or applied AI ethics

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee routinely is required to sit; walk; talk and hear; use hands to keyboard, fingers, handle, and feel; stoop, kneel, crouch, twist, crawl, reach, and stretch.

Perks and Benefits

• Competitive medical, dental, and vision insurance
• 401K plan
• Monthly Virtual Work stipend for things like food, internet, travel, pet care, health and wellness
• Annual Education stipend
• Parental leave programs 
• Paid volunteer days
• Onboarding setup, including: standing desk, laptop, monitor, and chair, and a stipend for additional items such as headphones, blue light glasses, or any other ergonomic supplies you may want or need
• And much, much more!

Fictiv is continuing to expand our remote US workforce. Applicants from the following states are eligible to apply:

Arizona (AZ), California (CA), District of Columbia, (DC), Delaware (DE), Florida (FL), Georgia (GA), Hawaii (HI), Iowa (IA), Illinois (IL), Indiana (IN), Kansas (KS), Massachusetts (MA), Maryland (MD), Michigan (MI), Minnesota (MN), Missouri (MO), North Carolina (NC), New Hampshire (NH), New Jersey (NJ), New York (NY), Nevada (NV), Ohio (OH), Oregon (OR), South Carolina (SC), Texas (TX), Tennessee (TN), Utah (UT), Virginia (VA), Washington (WA), West Virginia (WV), Wisconsin (WI), Wyoming (WY)

Salary Range: $210,000 to $230,000 per year, based upon experience 

Interested in learning more?  We look forward to hearing from you soon.

Lead Cloud DevOps Engineer

Location: Oakland, CA (Onsite / Local Candidates Required)
Salary Range: $180,000 – $220,000 USD (base salary)

Impact in This Role

Fictiv is seeking a Lead Cloud DevOps Engineer with 10+ years of experience designing, building, and operating production-grade cloud infrastructure at scale. This is a hands-on, highly technical role—not advisory. You will lead infrastructure initiatives end to end, from architecture and planning through implementation, debugging, and optimization, supporting a growing, multi-regional global platform.

This role requires deep, practical expertise in AWS, with a strong emphasis on CloudFormation, as well as extensive hands-on Node.js development experience used to build internal tools, automation, services, and platform capabilities. You will partner closely with engineering, security, and product teams to ensure reliability, scalability, security, and cost efficiency across our cloud infrastructure.

This position is based in Oakland, CA. Candidates must be located in the Oakland / greater Bay Area and able to work onsite as required.

Areas of Responsibility

• Design, build, and maintain AWS infrastructure using CloudFormation as the primary Infrastructure-as-Code tool
• Own and evolve AWS environments to support high availability, scalability, failover, and security
• Lead infrastructure projects from planning through execution, mentoring and guiding a small team
• Build and maintain Node.js–based tools and services for automation, deployment workflows, monitoring, and platform operations
• Design, implement, and maintain CI/CD pipelines for infrastructure and application deployments
• Set up and manage logging, monitoring, and alerting solutions across AWS environments
• Perform infrastructure upgrades and improvements while minimizing downtime
• Troubleshoot and resolve complex production issues across infrastructure, applications, and CI/CD systems
• Drive initiatives to improve performance, reliability, security posture, and cloud cost efficiency
• Collaborate with cross-functional engineering, security, and operations teams
• Maintain clear documentation for infrastructure, automation, and operational processes
• Contribute to and uphold Fictiv’s Quality Management System (QMS)

Required Qualifications

Location

• Must be located in the Oakland, CA / greater Bay Area
• Ability to work onsite as required

Work Authorization

• Must be a U.S. citizen or U.S. permanent resident (Green Card holder)

Experience

• 10+ years of experience in DevOps, Cloud Infrastructure Engineering, Site Reliability Engineering, or Systems Engineering
• 5+ years of hands-on production experience writing Node.js code, including building services, automation, or internal tools (not just deploying Node.js applications)
• Expert-level, hands-on AWS experience, including:
• EC2, Lambda, IAM, VPC, S3, CloudWatch, RDS, CodeBuild, Elastic Beanstalk
• Extensive, real-world CloudFormation experience, including:
• Authoring and maintaining complex templates
• Managing stacks across multiple environments
• Handling updates, rollbacks, drift detection, and full stack lifecycle management
• Strong experience designing and operating CI/CD pipelines
• Hands-on experience debugging systems and applications in production environments
• Experience with database performance tuning and optimization
• Strong understanding of AWS security best practices (IAM, networking, encryption, least-privilege access)
• Strong Linux systems experience
• Excellent written and verbal communication skills

Nice to Have

• Experience leading or mentoring engineers on infrastructure projects
• Experience operating multi-region or globally distributed AWS environments
• Familiarity with containerized workloads (ECS, EKS)
• Cloud cost optimization / FinOps experience
• Background working in fast-growing or high-scale engineering organizations

Compensation

• Base salary range: $180,000 – $220,000 USD
• Actual compensation will be determined based on experience, skills, and alignment with role requirements

Why Fictiv

At Fictiv, you’ll work on real, complex infrastructure challenges that support the design and manufacturing of physical products around the world. This role offers the opportunity to own core cloud systems, influence architectural decisions, and play a key role in scaling a global platform.

Perks and Benefits

• Competitive medical, dental, and vision insurance
• 401K plan
• Monthly Virtual Work stipend for things like food, internet, travel, pet care, health and wellness
• Parental leave programs 
• Paid volunteer days
• Onboarding setup, including: standing desk, laptop, monitor, and chair, and a stipend for additional items such as headphones, blue light glasses, or any other ergonomic supplies you may want or need
• And much, much more!

Senior Software Engineer – AI Innovation

Location: Oakland, CA (Onsite – HQ)
Team: Artificial Intelligence
Reports to: Director of Engineering, AI
Type: Full-Time

Overview

Fictiv is reimagining how manufacturing works in an AI-first world.

Our AI Innovation Team operates like an internal startup—focused on discovering, validating, and scaling entirely new product capabilities across both Fictiv and Misumi. This isn’t about incremental improvements or maintaining existing systems. It’s about identifying what should exist next and building it from the ground up.

As a Senior Software Engineer on this team, you’ll work on early-stage ideas, rapidly turning concepts into functional prototypes, testing them with real users, and evolving the strongest signals into production systems.

If you’re energized by ambiguity, driven by impact, and motivated by building things that don’t yet exist, this role is designed for you.

What You’ll Work On

• Discover and define high-leverage AI opportunities across manufacturing and supply chain workflows
• Build rapid prototypes using real-world company data to test new product ideas
• Develop and iterate on LLM-powered systems, focusing on usability, reliability, and impact
• Collaborate directly with customers and internal stakeholders to validate real-world use cases
• Transform validated concepts into scalable, production-ready systems with engineering partners
• Explore emerging AI models, tools, and frameworks to push the boundaries of what’s possible
• Capture learnings, system designs, and experiment results to support long-term scaling
• Contribute to shaping the AI roadmap across Fictiv and Misumi

What You Bring

• 8+ years of software engineering experience
• Strong experience building and shipping LLM-based applications used in production
• Proficiency in modern development environments (TypeScript/JavaScript and AWS preferred)
• Hands-on experience with:
• Prompt design and iteration
• LLM evaluation and testing methodologies
• Guardrails, reliability patterns, and system design for AI applications
• A track record of designing experiments and using data to validate technical decisions
• Authorization to work in the U.S. without current or future sponsorship

Nice to Have

• Experience building AI-first products end-to-end
• Comfort working across multiple languages, tools, and architectures
• Experience with large, unstructured, or messy datasets
• Background in applied machine learning or AI systems

How You’ll Succeed

• You think like a builder and an owner, not just an implementer
• You’re motivated by solving real business problems—not just writing code
• You move quickly, test ideas early, and learn from real-world feedback
• You’re comfortable operating with limited structure and evolving direction
• You challenge assumptions—including your own—and iterate based on evidence
• You communicate clearly and bring others along in your thinking

Additional Details

• Location: Oakland, CA (onsite collaboration expected)
• Travel: Minimal (0–10%)

Compensation & Benefits

• Salary range: $160,000 – $200,000, depending on experience
• Comprehensive medical and dental coverage
• 401(k) plan
• Generous PTO and leave programs

Director of IT

Location: Oakland, CA (Onsite)

About the Role

We are seeking a hands-on Director of IT to lead technology operations for a newly combined global organization. This role carries a dual mandate: completing a critical integration effort over the next 8–12 months and, more importantly, building and running a scalable, high-performing IT function for the long term.

You will lead a globally distributed team of ~14 IT professionals across the U.S., India, China, and Mexico, while owning the performance, reliability, and evolution of the company’s technology environment.

This is not a purely managerial role—we are looking for a leader who can operate at both a strategic and technical level, directly engaging in systems configuration, troubleshooting, and architectural decision-making.

What You’ll Do

IT Operations & Service Delivery

• Own day-to-day IT operations ensuring systems are reliable, secure, and performant
• Establish service levels and build a responsive, unified IT support experience
• Lead incident management processes, including escalation and communication protocols
• Proactively monitor and improve system health and performance

Integration Leadership (Time-Bound)

• Drive completion of a major technology integration (8–12 months), including:
• Microsoft 365 and Entra ID consolidation
• Migration from Google Workspace
• Okta decommissioning
• CrowdStrike Falcon deployment
• Next-gen SIEM implementation
• Ensure business continuity, quality, and timeline accountability throughout

Identity, Endpoint & Security

• Own Entra ID (Azure AD), including SSO, MFA, conditional access, and provisioning
• Manage Intune across macOS, iOS, and Windows environments
• Lead CrowdStrike Falcon operations and SIEM strategy, including threat detection and response
• Oversee SOC strategy and vendor partnerships

Collaboration & Productivity Platforms

• Administer Slack Enterprise Grid, Microsoft 365, and meeting platforms (Teams/Zoom)
• Ensure tools are reliable, secure, and aligned with business needs

Leadership & Team Development

• Lead and unify a global IT team across legacy organizations
• Build a strong service-oriented culture and eliminate “us vs. them” dynamics
• Mentor team members and identify future hiring needs

Vendor & Budget Management

• Own vendor relationships (Microsoft, CrowdStrike, Slack, etc.)
• Manage IT budget, optimize costs, and lead contract negotiations
• Provide visibility into IT spend and cost-saving opportunities

What You Bring

Required Expertise

• Deep, hands-on experience with:
• CrowdStrike Falcon (EDR, policies, response workflows)
• Next-generation SIEM platforms (e.g., Splunk, Chronicle, Elastic, Falcon LogScale)
• Microsoft Entra ID (Azure AD) and identity migrations
• Intune endpoint management across Apple and Windows devices
• Microsoft 365 & Slack Enterprise Grid administration
• Strong foundation in:
• DNS, SaaS environments, and enterprise IT operations
• Large-scale migrations and system integrations

Experience

• 10+ years in IT operations, infrastructure, or systems engineering
• 5+ years managing IT teams (people leadership required)
• Experience supporting 200+ user environments across multiple locations
• Proven experience in mergers, acquisitions, or major IT consolidations

Leadership Traits

• Service-first mindset with strong accountability
• Hands-on, no-ego approach to leadership
• Clear communicator with both technical and non-technical stakeholders
• Comfortable operating in ambiguity with a bias toward action

Additional Information

• Travel: Up to 10% annually for global team meetings and site visits
• Work Authorization: Must be a U.S. citizen or U.S. permanent resident (Green Card holder)

Compensation & Benefits

• Salary range: $220K–$260K, depending on experience
• Comprehensive medical and dental coverage
• 401(k) plan
• Generous PTO and leave programs