Fastly
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Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue.
We're building a more trustworthy Internet. Come join us.
Director, Field Marketing JAPAC
As Fastly continues its global expansion, we are seeking an experienced and strategic leader to drive field marketing across the JAPAC region. In this role, you will partner closely with the regional sales leadership and marketing team to develop and execute integrated marketing strategies that accelerate pipeline and revenue growth while strengthening brand presence and customer relationships.
You will lead a team of field marketers responsible for delivering high-impact campaigns, events, partner and digital programs tailored to regional needs. This role requires a balance of strategic vision, operational rigor, and cross-functional collaboration to ensure marketing investments are aligned with business goals and deliver measurable ROI.
What You’ll Do
- Define and execute the JAPAC field marketing strategy to drive pipeline growth and revenue attainment
- Lead and develop a high-performing team of field marketers, fostering innovation and accountability
- Partner with regional sales leaders to align marketing initiatives with sales priorities across enterprise, mid-market, and growth segments
- Develop and scale a robust partner marketing program by designing "to-partner" and "through-partner" initiatives that accelerate pipeline and revenue across JAPAC.
- Collaborate closely with partner sales leadership to design and execute joint marketing programs
- Own regional marketing budgets, ensuring investments align with revenue targets and deliver strong ROI
- Develop and implement regional marketing plans that align with global campaigns while addressing local market needs
- Provide insights into the performance and impact of field marketing programs, including events and campaigns
- Identify and scale best practices across regions to maximize effectiveness and efficiency
- Work closely with global marketing teams to adapt messaging, campaigns, and programs for regional execution
- Ensure strong cross-functional alignment to support field marketing success
- Build and support team development, ensuring access to resources, budget, and career growth opportunities
What You’ll Bring
- 15+ years of experience in field or event marketing, ideally within enterprise technology
- Deep understanding of the enterprise customer journey and sales process
- Proven experience managing and optimizing marketing budgets, with strong forecasting capabilities
- Track record of close partnership with sales teams to drive measurable business outcomes
- Expertise in developing and executing field-driven demand generation programs
- Strong customer-first mindset with high standards for customer-facing experiences
- Broad marketing knowledge across multiple disciplines
- Adaptability, positivity, and a commitment to continuous improvement
- Self-starter with a strong drive to make an impact
- Excellent communication skills and executive presence
- Proficiency in one or more regional languages is a plus
- Willingness to travel up to 50%
Work Hours:
This position will require you to be available during core business hours.
- It may also require occasional nights and weekends as necessary to support any events.
Work Location(s) & Travel Requirements
This position has one opening and can be hired in the following preferred locations:
- Australia (Remote)
- Singapore (Hybrid)
This position will require travel as required by your role or requested by your manager.
Benefits
We care about you. Fastly works hard to create a positive environment for our employees, and we know your life outside of work matters too. We support our teams with great benefits that start on day one of your employment with Fastly. Our offerings may vary by country and are subject to change.
Why Fastly?
-
We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
-
We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
-
We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.
We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.
All job applications must be submitted through our official careers site at www.fastly.com/about/careers. We will never request sensitive information, such as your Social Security number, bank account or credit card information during the application process. All official communication will come from an @fastly.com or @recruiting.fastly.com email address.
Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901.
Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants.
Ready to apply?
Apply to Fastly
Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue.
We're building a more trustworthy Internet. Come join us.
Director, Field Marketing JAPAC
As Fastly continues its global expansion, we are seeking an experienced and strategic leader to drive field marketing across Japan and the broader APAC region. In this role, you will partner closely with the regional sales leadership and marketing team to develop and execute integrated marketing strategies that accelerate pipeline and revenue growth while strengthening brand presence and customer relationships.
You will lead a team of field marketers responsible for delivering high-impact campaigns, events, partner and digital programs tailored to regional needs. This role requires a balance of strategic vision, operational rigor, and cross-functional collaboration to ensure marketing investments are aligned with business goals and deliver measurable ROI.
What You’ll Do
- Define and execute the JAPAC field marketing strategy to drive pipeline growth and revenue attainment
- Lead and develop a high-performing team of field marketers, fostering innovation and accountability
- Partner with regional sales leaders to align marketing initiatives with sales priorities across enterprise, mid-market, and growth segments
- Develop and scale a robust partner marketing program by designing "to-partner" and "through-partner" initiatives that accelerate pipeline and revenue across JAPAC.
- Collaborate closely with partner sales leadership to design and execute joint marketing programs
- Own regional marketing budgets, ensuring investments align with revenue targets and deliver strong ROI
- Develop and implement regional marketing plans that align with global campaigns while addressing local market needs
- Provide insights into the performance and impact of field marketing programs, including events and campaigns
- Identify and scale best practices across regions to maximize effectiveness and efficiency
- Work closely with global marketing teams to adapt messaging, campaigns, and programs for regional execution
- Ensure strong cross-functional alignment to support field marketing success
- Build and support team development, ensuring access to resources, budget, and career growth opportunities
What You’ll Bring
- 15+ years of experience in field or event marketing, ideally within enterprise technology
- Deep understanding of the enterprise customer journey and sales process
- Proven experience managing and optimizing marketing budgets, with strong forecasting capabilities
- Track record of close partnership with sales teams to drive measurable business outcomes
- Expertise in developing and executing field-driven demand generation programs
- Strong customer-first mindset with high standards for customer-facing experiences
- Broad marketing knowledge across multiple disciplines
- Adaptability, positivity, and a commitment to continuous improvement
- Self-starter with a strong drive to make an impact
- Excellent communication skills and executive presence
- Proficiency in one or more regional languages is a plus
- Willingness to travel up to 50%
Work Hours:
This position will require you to be available during core business hours.
- It may also require occasional nights and weekends as necessary to support any events.
Work Location(s) & Travel Requirements
This position has one opening and can be hired in the following preferred office locations:
- Singapore
Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home.
This position will require travel as required by your role or requested by your manager.
Why Fastly?
-
We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
-
We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
-
We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.
We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.
All job applications must be submitted through our official careers site at www.fastly.com/about/careers. We will never request sensitive information, such as your Social Security number, bank account or credit card information during the application process. All official communication will come from an @fastly.com or @recruiting.fastly.com email address.
Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901.
Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants.
Ready to apply?
Apply to Fastly
Senior Channel Sales Engineer - Asia & ANZ
Share this job
Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue.
We're building a more trustworthy Internet. Come join us.
Senior Channel Sales Engineer - Asia & ANZ
The Senior Channel Sales Engineer is a technical professional who plays a key role in driving partner-led growth and adoption. You will serve as the technical bridge between Fastly and our ecosystem of value added resellers, system integrators, distributors, and strategic alliances. In this role, you will lead pre-sales discovery, design custom solutions, enable technical teams at partner organizations, and act as a trusted advisor across the full partner lifecycle. You will collaborate closely with Sales, Product, and GTM teams, empowering partners to independently position, implement, and scale Fastly solutions.
What You'll Do
-
Partner closely with strategic partners to design and deliver tailored solutions aligned to their business and technical priorities, leveraging Fastly’s platform.
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Lead the development and execution of partner technical enablement programs, including:
-
Instructor-led bootcamps and hands-on workshops
-
Technical certification and accreditation programs
-
Joint solution development and service co-creation initiatives
-
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Drive solution discovery, architectural design, and proposal development in collaboration with partners to address customer use cases.
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Deliver compelling solution demonstrations, technical presentations, and proof-of-value engagements to support partner-led sales cycles.
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Identify, qualify, and advance partner-led and partner-influenced opportunities, contributing to pipeline growth and revenue outcomes.
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Act as a trusted technical advocate for Fastly, building strong mindshare and positioning within partner organizations.
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Provide actionable product and market feedback from partners and customers to Product Management and Engineering.
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Collaborate cross-functionally with Account Executives, Sales Engineers, and Enterprise Architects to drive effective co-selling and joint customer success.
What We're Looking For
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Bachelor's degree in information systems or related areas, or demonstration of equivalent knowledge such as technical certifications such as CISSP, AWS Cloud Practitioner, Microsoft Azure Fundamentals, Google Cloud Security Engineer, etc.
-
8+ years in a partner-facing or customer-facing technical role (Sales Engineer, Channel Sales Engineer, Technical Account Manager or similar), with a proven record of hands-on experience at pre-sales and post-sales.
-
Proven track record in driving revenue growth with new and existing partners.
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Proven ability to influence business and technical stakeholders with partners.
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Skilled at delivering technical demos and communicating complex concepts clearly.
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Good knowledge of CDN technologies, particularly streaming.
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Knowledge of application security technologies such as WAF, API Security, bot Security is preferred.
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Proficiency in a scripting language (e.g., Python, Ruby, Perl, PHP, or VCL).
-
Excellent written and verbal communication skills.
-
Curiosity and openness to new technologies and ways of working.
-
Willingness to travel up to 50% across Asia and Australia /New Zealand.
Work Hours
-
This position will require you to be available during core business hours.
Work Location(s) & Travel Requirements:
This position is open to the following locations only:
-
Australia, Remote - preference for Sydney or Melbourne based candidates
This position will require travel as required by your role or requested by your manager.
Benefits
We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings?
We offer a comprehensive benefits package designed to meet your needs. Our offerings may vary depending on the country where you work and are subject to change.
Why Fastly?
-
We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
-
We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
-
We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.
We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.
All job applications must be submitted through our official careers site at www.fastly.com/about/careers. We will never request sensitive information, such as your Social Security number, bank account or credit card information during the application process. All official communication will come from an @fastly.com or @recruiting.fastly.com email address.
Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901.
Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants.
Ready to apply?
Apply to Fastly
Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue.
We're building a more trustworthy Internet. Come join us.
Network Support Engineer
The Fastly Edge Cloud Platform powers the best of the internet, and our Mission Control Program (MCP) — a key function within our broader Customer Experience organization — ensures this mission is a success through rigorous operational excellence.
As a Network Support Engineer, you are the steward of service quality, distilling vast streams of monitoring data into precise, actionable events before they impact our strategic accounts, high-profile digital partners, and designated strategic enterprise support customers. You are more than a responder; you are a champion of problem management and continuous improvement, ensuring our platform remains resilient for organizations within our Performance and Focus Centers. During acute platform incidents, you act as a critical advocate for these accounts, collaborating with incident commanders to ensure mitigation strategies prioritize the stability of their unique traffic profiles. Working in association with various engineering teams for network delivery and compute services, you provide the proactive troubleshooting, maintenance coordination, and focus on leading contributing factor analysis required to manage the world's most complex traffic.
What you'll do
-
Distill high-velocity monitoring data into actionable events for strategic and high-touch enterprise accounts using the Fastly Observability platform to identify and resolve performance trends
-
Lead Live Event Monitoring (LEM) initiatives for high-profile traffic events, ensuring a high-quality and seamless digital experience
-
Manage administrative updates and coordination via fastlystatus.com to provide transparent, impact-focused communication between engineering and revenue teams
-
Advocate for strategic customers during maintenance planning to ensure early notifications and identify necessary configuration updates before implementation
-
Partner with incident commanders and escalation management during acute platform disruptions to advocate for strategic accounts and ensure mitigations are targeted for their specific performance needs
-
Drive continuous improvement by developing and maintaining shared customer runbooks with customized, proactive thresholds for our Performance, Focus Center, and strategic enterprise partners
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Lead the transition from incident response to problem management by identifying leading contributing factors and coordinating with engineering teams for network delivery and compute services
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Work with Advanced Professional Services to identify platform gaps that may appear as security vulnerabilities or false-positive attack patterns
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Manage customer CDN configurations via digital channels while advocating for the unique needs of our performance-critical accounts
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Help scale our proactive support capabilities by developing global monitoring policies rooted in high-quality industry standards
What we're looking for
-
5+ years of experience in network and systems engineering, specifically within a NOC or high-scale support environment
-
Deep foundational knowledge of networking protocols and the ability to debug connections using cURL, traceroute, and MTR
-
Hands-on experience with Linux environments and the ability to navigate complex distributed system infrastructures
-
Proven track record of maintaining composure and empathy during high-pressure live event monitoring situations
-
Exceptional communication skills with the ability to tailor technical depth for both engineering and executive audiences
-
Strong multitasking abilities to manage proactive alerts alongside standard configuration requests in a dynamic environment
-
Fluency in written and spoken English
We’ll be super impressed if you have experience in any of these
-
Practical experience applying ITIL or ISO 20000:1 service management standards to drive operational quality and continuous improvement
-
Bachelor’s degree in Computer Science, a similar IT discipline, or equivalent technical experience
-
Familiarity with programming or scripting languages (e.g., Python, Go) for automation and data analysis
-
Prior experience working specifically within the CDN or edge cloud industry
Work hours
This position supports our global 24/7 operations. Working schedules are:
Tuesday~Saturday & Sunday~Thursday 8am~5pm SGT
--------------------------------------------------------------------------------------------------------
Work location(s) and travel requirements
This position is open to the following work locations ONLY:
-
Singapore. Applicants must hold citizenship/ Singapore PR to be considered
Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home. This position may require travel as required by your role or requested by your manager.
Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, shift pattern and location.
This role may be eligible to participate in Fastly’s equity and discretionary bonus programs.
--------------------------------------------------------------------------------------------------------
Benefits:
We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings?
We offer a comprehensive benefits package designed to meet your needs. Our offerings may vary depending on the country where you work and are subject to change.
Why Fastly?
-
We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
-
We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
-
We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.
We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.
All job applications must be submitted through our official careers site at www.fastly.com/about/careers. We will never request sensitive information, such as your Social Security number, bank account or credit card information during the application process. All official communication will come from an @fastly.com or @recruiting.fastly.com email address.
Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901.
Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants.
Ready to apply?
Apply to Fastly
Regional Domain Strategist - APJ
Share this job
Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue.
We're building a more trustworthy Internet. Come join us.
Regional Domain Strategist - Media, Entertainment, Gaming & Ad Tech (MEGA) - APJ
This Domain Specialist is part of Fastly’s Global MEGA Go-To-Market team which provides sales and engineering assistance and resources to external clients and this team in particular focuses on customers in the MEGA vertical. This role reports directly to the Global Director of MEGA Domain Strategy
The role
-
Serve as the MEGA domain expert for high-value, strategic client accounts, in support of MEGA node teams globally and focusing on the APJ region.
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Provide thought leadership and market insights to clients, positioning the company as a strategic partner and technical leader
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Builds strong relationship with internal Account Team, Product and Engineering teams to ensure they can provide additional escalation point on behalf of AE and SEs, to support customer issues and needs
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Handles non-standard solutions and escalations after they have been triaged by Sales Engineering.
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May require some coding and other technical support to meet customer needs
-
You will become a subject matter expert with Fastly’s products and how they can best be utilised by MEGA customers.
-
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Take technical leadership to develop custom solutions to support our MEGA customers, provide guidance to our Sales and Solutions Engineers, as well as contribute to our Fastly developer library.
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Act as an adviser to the Sales and Solutions teams on Fastly solutions and services, channel partnerships, and sales engagement.
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Deliver cross team consulting to the Client Services, Sales/Sales Engineering, Product Management and Engineering organisations, assisting teams to support end-to-end client facing concerns and set processes for internal or customer facing projects for future business growth.
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Perform technical research and evaluation of new technologies towards how they may be used by customers, and value Fastly could provide.
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Assist in building internal tools to better support MEGA customers and work with internal teams to enable new use-cases
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Engage with customers to understand current media needs and challenges and effectively communicate them across the company
Requirements:
As a Domain expert, you will have broad technical expertise, experience and extensive knowledge with a particular focus in Fastly technologies. This will cover Live Streaming, Video on Demand Streaming, Cloud, Systems, CDN architecture, and scripting/software development.
-
7+ years in streaming video and content delivery networks
-
Has a strong professional network and is well connected within their region
-
Strong technical background combined with sales/customer focus and experience interacting with senior executives and leadership
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Outstanding interpersonal skills and the ability to translate complex solutions and features into easily digestible guidance for the customer and the ability to write clear documentation and best practices guides.
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Experience as a hand-on engineer or engineer leader
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Ability to work with HTTP request/response protocols and related troubleshooting tools and techniques
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Understanding and experience of cloud technologies, from both IaaS and PaaS providers.
-
Hands on experience in VCL and programming languages including Rust, Golang or Javascript
- Experience in Technical Sales and/or strategic business development would be great
Work Hours
-
This position will require you to be available during core business hours.
Work Location(s) & Travel Requirements:
This position is open to the following preferred locations:
-
Melbourne, Sydney or Brisbane, Australia
This position will require frequent travel as required by your role or requested by your manager across the assigned region and abroad, (25%- 30%)
Benefits:
We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings?
We offer a comprehensive benefits package designed to meet your needs. Our offerings may vary depending on the country where you work and are subject to change.
Why Fastly?
-
We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
-
We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
-
We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.
We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.
All job applications must be submitted through our official careers site at www.fastly.com/about/careers. We will never request sensitive information, such as your Social Security number, bank account or credit card information during the application process. All official communication will come from an @fastly.com or @recruiting.fastly.com email address.
Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901.
Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants.
Ready to apply?
Apply to Fastly
Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue.
We're building a more trustworthy Internet. Come join us.
Senior Channel Sales Engineer - Asia & ANZ
The Senior Channel Sales Engineer is a technical professional who plays a key role in driving partner-led growth and adoption. You will serve as the technical bridge between Fastly and our ecosystem of value added resellers, system integrators, distributors, and strategic alliances. In this role, you will lead pre-sales discovery, design custom solutions, enable technical teams at partner organizations, and act as a trusted advisor across the full partner lifecycle. You will collaborate closely with Sales, Product, and GTM teams, empowering partners to independently position, implement, and scale Fastly solutions.
What You'll Do
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Partner closely with strategic partners to design and deliver tailored solutions aligned to their business and technical priorities, leveraging Fastly’s platform.
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Lead the development and execution of partner technical enablement programs, including:
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Instructor-led bootcamps and hands-on workshops
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Technical certification and accreditation programs
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Joint solution development and service co-creation initiatives
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Drive solution discovery, architectural design, and proposal development in collaboration with partners to address customer use cases.
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Deliver compelling solution demonstrations, technical presentations, and proof-of-value engagements to support partner-led sales cycles.
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Identify, qualify, and advance partner-led and partner-influenced opportunities, contributing to pipeline growth and revenue outcomes.
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Act as a trusted technical advocate for Fastly, building strong mindshare and positioning within partner organizations.
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Provide actionable product and market feedback from partners and customers to Product Management and Engineering.
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Collaborate cross-functionally with Account Executives, Sales Engineers, and Enterprise Architects to drive effective co-selling and joint customer success.
What We're Looking For
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Bachelor's degree in information systems or related areas, or demonstration of equivalent knowledge such as technical certifications such as CISSP, AWS Cloud Practitioner, Microsoft Azure Fundamentals, Google Cloud Security Engineer, etc.
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8+ years in a partner-facing or customer-facing technical role (Sales Engineer, Channel Sales Engineer, Technical Account Manager or similar), with a proven record of hands-on experience at pre-sales and post-sales.
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Proven track record in driving revenue growth with new and existing partners.
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Proven ability to influence business and technical stakeholders with partners.
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Skilled at delivering technical demos and communicating complex concepts clearly.
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Good knowledge of CDN technologies, particularly streaming.
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Knowledge of application security technologies such as WAF, API Security, bot Security is preferred.
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Proficiency in a scripting language (e.g., Python, Ruby, Perl, PHP, or VCL).
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Excellent written and verbal communication skills.
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Curiosity and openness to new technologies and ways of working.
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Willingness to travel up to 50% across Asia and Australia New Zealand.
Work Hours
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This position will require you to be available during core business hours.
Work Location(s) & Travel Requirements:
This position is open to the following locations only:
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Singapore
This position will require travel as required by your role or requested by your manager.
Benefits
We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings?
We offer a comprehensive benefits package designed to meet your needs. Our offerings may vary depending on the country where you work and are subject to change.
Why Fastly?
-
We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
-
We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
-
We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.
We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.
All job applications must be submitted through our official careers site at www.fastly.com/about/careers. We will never request sensitive information, such as your Social Security number, bank account or credit card information during the application process. All official communication will come from an @fastly.com or @recruiting.fastly.com email address.
Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901.
Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants.
Ready to apply?
Apply to Fastly
Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue.
We're building a more trustworthy Internet. Come join us.
Cloud Engineer
Our customers are interested in optimizing their product delivery, global footprint, and user experience using the Fastly platform. You will be on the front lines of this adoption. Internally we title this role as a Fastly Cloud Engineer (CE) within the Fastly Revenue Organization. As a trusted customer advocate, the CE will help organizations understand various technologies such as Edge Computing and CDN architectures, as well as assisting them on efficiently migrating existing workload to Fastly, all while linking technology with measurable business value. You should be able to demonstrate technical ownership across assigned strategic customer accounts, bringing emotional intelligence and clear communication to all interactions and audiences (both technical and non-technical). With your technical expertise, you should act as a problem solver, identifying challenges and advocating solutions.
At Fastly, we are looking for individuals who are passionate about technology and have an ongoing drive and capability to absorb and retain vast amounts of deep technical information.
What you’ll do
- As the resident Fastly architect for your customer, you are an extension of the customer’s technical team, and represent and champion the customers needs within Fastly
- Develop technical relationships with customers to build a deep understanding of their team, infrastructure, plans, and problems they are encountering
- Post sales implementation of Fastly products, such as logging endpoints, image optimization and VCL coding while documenting key aspects of the customer’s configuration for troubleshooting and engagement
- Investigate and recommend improvements to customers implementation and utilization of Fastly’s technology stack
- Look for opportunities to introduce new Fastly products that compliment the customer’s needs
- Partner internally to create customer strategies and assist in support requests or problems for assigned customers
- Participate in regularly scheduled customer meetings on-site and by video/phone as necessary, including cadence calls and Quarterly Business Review meetings
- Responsible for tracking and reporting on the health of your customer accounts, providing regular updates to Client Services leadership
What we’re looking for
- 5 + years Pre-Sales or Post-Sales experience in Sales Engineering, Web Development, Customer facing DevOps Engineer, Technical Account Management, or Solutions Architect
- This is a hands on role, you must be willing to roll your sleeves hop on the keyboard and tackle customer issues and requests
- Understanding of networking, including, BGP, internet routing, and the difference between transit and peering
- Understanding of HTTP/s, TCP, TLS, DNS, HLS, DASH, Load Balancing, Apache, NGINX
- Hands-on experience with Linux and scripting languages/tools such as (Python, Sed, Awk, Perl, JSON, Ruby, GO, Node.js)
- Experience with internet and cloud based architecture as well as an understanding of bare metal deployments as well as cloud environments such as AWS, Azure, and GCP
- Empathy and understanding of the customer
- Possess a comfort level with presenting and leading customer presentations and training
- Strong interpersonal, communication and feedback (writing and verbal), critical thinking & analytical skills
- Able to present technical concepts to various business stakeholders (technical and non-technical). Able to outline deliverables and business impact.
- Capable and willing to travel for customer meetings as necessary
- While most duties will be performed during normal business hours, there is an occasional requirement for a flexible schedule as necessary based on customer needs
We value a variety of voices, so this is not a laundry list. You’ll be a good candidate if you have experience in SOME of these
- Experience with Varnish, Varnish Configuration Language
- Streaming video/audio technologies or experience in e-commerce technologies/solutions
- Experience in the CDN or cloud computing industries
Work Hours: This position will require you to be available during core business hours.
Work Location(s) & Travel Requirements:
- This is a hybrid role based for our office in Singapore
Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home. This position may require travel as required by your role or requested by your manager.
Salary: We anticipate a salary of cSGD $150,000 for this role.
This role may be eligible to participate in Fastly’s equity and discretionary bonus programs.
Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.
Benefits:
We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings?
We offer a comprehensive benefits package designed to meet your needs. Our offerings may vary depending on the country where you work and are subject to change.
Why Fastly?
-
We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
-
We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
-
We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.
We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.
All job applications must be submitted through our official careers site at www.fastly.com/about/careers. We will never request sensitive information, such as your Social Security number, bank account or credit card information during the application process. All official communication will come from an @fastly.com or @recruiting.fastly.com email address.
Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901.
Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants.
Ready to apply?
Apply to Fastly
Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue.
We're building a more trustworthy Internet. Come join us.
Mission Control Engineer (MCE)
The Fastly Edge Cloud Platform powers the best of the internet, and our Mission Control Program (MCP) — a key function within our broader Customer Experience organization — ensures this mission is a success through rigorous operational excellence.
As a Mission Control Engineer, you are the steward of service quality, distilling vast streams of monitoring data into precise, actionable events before they impact our strategic accounts, high-profile digital partners, and designated strategic enterprise support customers. You are more than a responder; you are a champion of problem management and continuous improvement, ensuring our platform remains resilient for organizations within our Performance and Focus Centers. During acute platform incidents, you act as a critical advocate for these accounts, collaborating with incident commanders to ensure mitigation strategies prioritize the stability of their unique traffic profiles. Working in association with various engineering teams for network delivery and compute services, you provide the proactive troubleshooting, maintenance coordination, and focus on leading contributing factor analysis required to manage the world's most complex traffic.
What you'll do
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Distill high-velocity monitoring data into actionable events for strategic and high-touch enterprise accounts using the Fastly Observability platform to identify and resolve performance trends
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Lead Live Event Monitoring (LEM) initiatives for high-profile traffic events, ensuring a high-quality and seamless digital experience
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Manage administrative updates and coordination via fastlystatus.com to provide transparent, impact-focused communication between engineering and revenue teams
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Advocate for strategic customers during maintenance planning to ensure early notifications and identify necessary configuration updates before implementation
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Partner with incident commanders and escalation management during acute platform disruptions to advocate for strategic accounts and ensure mitigations are targeted for their specific performance needs
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Drive continuous improvement by developing and maintaining shared customer runbooks with customized, proactive thresholds for our Performance, Focus Center, and strategic enterprise partners
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Lead the transition from incident response to problem management by identifying leading contributing factors and coordinating with engineering teams for network delivery and compute services
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Work with Advanced Professional Services to identify platform gaps that may appear as security vulnerabilities or false-positive attack patterns
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Manage customer CDN configurations via digital channels while advocating for the unique needs of our performance-critical accounts
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Help scale our proactive support capabilities by developing global monitoring policies rooted in high-quality industry standards
What we're looking for
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5+ years of experience in network and systems engineering, specifically within a NOC or high-scale support environment
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Deep foundational knowledge of networking protocols and the ability to debug connections using cURL, traceroute, and MTR
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Hands-on experience with Linux environments and the ability to navigate complex distributed system infrastructures
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Proven track record of maintaining composure and empathy during high-pressure live event monitoring situations
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Exceptional communication skills with the ability to tailor technical depth for both engineering and executive audiences
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Strong multitasking abilities to manage proactive alerts alongside standard configuration requests in a dynamic environment
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Fluency in written and spoken English
We’ll be super impressed if you have experience in any of these
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Practical experience applying ITIL or ISO 20000:1 service management standards to drive operational quality and continuous improvement
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Bachelor’s degree in Computer Science, a similar IT discipline, or equivalent technical experience
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Familiarity with programming or scripting languages (e.g., Python, Go) for automation and data analysis
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Prior experience working specifically within the CDN or edge cloud industry
Work hours
This position supports our global 24/7 operations. Working schedules are:
Tuesday~Saturday & Sunday~Thursday 8am~5pm SGT
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Work location(s) and travel requirements
This position is open to the following work locations ONLY:
-
Singapore. Applicants must hold citizenship/ Singapore PR to be considered
Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home. This position may require travel as required by your role or requested by your manager.
Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, shift pattern and location.
This role may be eligible to participate in Fastly’s equity and discretionary bonus programs.
--------------------------------------------------------------------------------------------------------
Benefits:
We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings?
We offer a comprehensive benefits package designed to meet your needs. Our offerings may vary depending on the country where you work and are subject to change.
Why Fastly?
-
We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
-
We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
-
We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.
We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.
All job applications must be submitted through our official careers site at www.fastly.com/about/careers. We will never request sensitive information, such as your Social Security number, bank account or credit card information during the application process. All official communication will come from an @fastly.com or @recruiting.fastly.com email address.
Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901.
Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants.
Ready to apply?
Apply to Fastly
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