Overview

In this position, you will work closely with clients to establish solutions to make them successful, broaden the effect of GIS technology to their business, and help shape the evolution of the platform by identifying new implementation patterns. You will provide solutions and thought leadership while promoting the use of Esri technology to enable customer success and support its development and growth into new domains by working closely with industry experts throughout the company.

This team supports our Utilities clients. You will be part of a talented cross-functional team of dynamic and passionate consultants and project managers to deliver solutions that enable our customers to make a difference in communities around the world. You will be part of a delivery team that implements critical technologies that improve quality, reliability and accessibility to data and geospatial capabilities.

The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets, push the technology envelope and ultimately deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users be successful. 

Responsibilities

• Translate client needs into practical, GIS-driven solutions using Esri’s enterprise technology
• Develop multi-year GIS implementation and migration strategies, including Esri Network Management system upgrades
• Gather and present client requirements and workflows to create actionable strategies and plans
• Analyze business and technical challenges to design manageable, effective solutions
• Provide expert guidance on GIS and ArcGIS Utility Network technologies
• Lead project teams through all phases: requirements, analysis, design, build, and rollout
• Oversee scope, cost, schedule, and deliverables using planning, tracking, QA, change control, and risk management
• Manage projects from small technical engagements to large-scale enterprise implementations
• Maintain client relationships, manage expectations, and coordinate subcontractors
• Collaborate with Esri’s marketing and sales teams to support business development

Requirements

• 8+ years of significant, proven experience applying GIS technology within electric and gas utilities sector including Utility Network implementations and/or migrations
• Domain expertise throughout the electric and gas utilities market, including electric and/or gas distribution and transmission
• Experience with Esri products to solve complex business problems
• Familiarity with RDBMS and geodatabase design techniques and concepts
• Demonstrated professional experience applying electric and gas utilities GIS data management frameworks
• Knowledge of software development methodologies
• Ability to develop project designs, work plans, budgets, and schedules
• Experience with desktop, client/server, and Internet applications and architecture
• Excellent interpersonal, writing, presentation, and leadership skills
• Bachelor’s degree in information systems, GIS, computer science, or a relevant field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the US.

Recommended Qualifications

• Experience in the integration of ArcGIS with common utility enterprise systems, such as asset management, work management, network analysis, Advanced Distribution Management Systems (ADMS), Outage Management Systems (OMS), customer information, and document management systems
• Knowledgeable of utility workflows and how they are applied through GIS, such as facility management (AM/FM), right-of-way corridor planning, engineering, design, construction, inspection, network analysis, integration with other systems, and market analysis
• Ability to lead and manage consulting and software development teams
• Master's degree in information systems, GIS, computer science, or relevant field

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Overview

As a Sr. Solution Architect, you will partner directly with utility customers to engage, create, and design proven and advanced ArcGIS enterprise system solutions through complex and diverse Professional Services engagement activities. You will be working closely with Esri customers and partners in a hands-on capacity to design solutions that meet specific business and technical needs and make utility customers successful while evangelizing the utilization of GIS. In addition, you will participate in and be a leader within the Esri community in terms of project approach and ArcGIS architecture-related topics. 

ArcGIS provides contextual tools for mapping and spatial reasoning so users can explore data and share location-based insights. ArcGIS creates deeper understanding, allowing users to quickly see where things are happening and how information is connected.

The Professional Services division is Esri’s consulting and implementation arm. We break ground in new markets, push the technology envelope and ultimately deliver transformational solutions to high-profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users succeed.

Responsibilities

• Design and implement innovative and impactful ArcGIS platform-based strategies and solutions to meet unique and complex Professional Services customer requirements
• Define business continuity for both on-premises and cloud deployments, following industry standards for security, governance, publication strategy, and custom application architecture
• Translate customer system requirements into software architecture and design specifications
• Exercising excellent judgement, advise customers on innovative, effective, and creative solutions using Esri technology and content to help them make better decisions
• Recommend relevant strategies, architectures, and solutions and work with customers to prepare Esri software implementation and migration strategies
• Work closely and actively with Professional Services customers and partners to identify, design, and certify key GIS workflows for the ArcGIS enterprise platform and non-Esri platforms
• Develop organizational-level multi-year IT/GIS strategies to assist with technology change and budgetary planning
• Act as a mentor and guide colleagues with less experience and other technical staff
• Act as a leader and empower the team by strategically leading all stages of the implementation process through mentoring, active coaching, budget and portfolio review and alignment, risk management, and personnel management efforts
• Plan and script ArcGIS platform deployment automation and work closely with customer DevSecOps teams

Requirements

• 12+ years in GIS platform architecture and solution design
• 5+ years of significant, proven experience applying GIS technology within the electric and gas utilities sector
• Proven experience with ArcGIS Enterprise (desktop, server, online), RDBMS (Oracle, SQL), server environments (Windows, Linux), and programming/scripting (Python, JavaScript, HTML5, Terraform, Powershell, Chef)
• Knowledge of integrating GIS with ERP, EAM, CRM, SCM systems; experience with service-oriented architectures and cloud hybrid configurations
• Strong ability to lead teams, manage budgets and risks, and communicate technical concepts to diverse audiences
• Bachelor’s degree in Computer Science, GIS, Mathematics, or a related STEM field

Recommended Qualifications

• Certification for AWS Certified Solution Architect or MCSE Cloud Platform and Infrastructure of equivalent
• Experience in the integration of ArcGIS with standard utility enterprise systems, such as asset management, work management, network analysis, Advanced Distribution Management Systems (ADMS), Outage Management Systems (OMS), customer information, and document management systems
• Knowledgeable of utility workflows and how they are applied through GIS, such as facility management (AM/FM), right-of-way corridor planning, engineering, design, construction, inspection, network analysis, integration with other systems, and market analysis
• Master's degree in Computer Science, Mathematics, Geographic Information Systems (GIS) or related STEM field

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