Esri
Overview
Esri’s Product Operations Team works closely with the Business Management, Product Management, and cross-functional teams to lead the product operations and release aspects of the Esri product portfolio. As a Group Manager, you will utilize your business and product acumen, operational leadership, project management, and collaboration skills to oversee product operations, including the drafting of authoritative documents (the “Productization Plans”) essential to the product lifecycle and release. You will bring strong process assessment and improvement skills with a proven track record of increased efficiencies and enhanced program design and innovation. You will also bring excellent communication and leadership skills, with the ability to influence decisions across teams and drive alignment on business and operational topics.
Responsibilities
- Set the vision and standards for productization plans across products and releases to drive consistency and release readiness
- Develop and execute an operational strategy aimed at improving scalability, consistency, and simplification of the customer experience across product licensing, delivery, and support, with clear ownership of team outcomes and contributions to broader organizational goals
- Align stakeholders on productization goals, requirements, metrics, and ownership so teams can execute successful releases
- Provide post-release consultation and guidance on licensing, business rules, terms of use, and feed findings into continuous improvement
- Review selling programs and provide operational guidance for product pricing, quoting, and delivery across standard and specialized programs
- Establish business guidelines and clear processes for product enablement, distribution, and compliance across global sales and partner channels in diverse markets
- Set product terms and entitlement rules (subscriptions, maintenance, trials, deliverables), and ensure consistent implementation across processes and systems
- Oversee Esri’s Early Adopter Community and operational readiness coordination, ensuring alignment of requirements across functional teams
- Lead and develop the team through clear priorities, coaching, cross-functional collaboration, and operational readiness
- Collaborate with executive leaders to convey the overall customer experience with Esri’s products and related technical details
Requirements
- 12+ years of experience as a Product Manager, Solution Architect, Program Manager, or similar role
- Excellent written and verbal communication skills with ability to influence stakeholders
- Strong analytical, problem-solving, and creative thinking skills with proven success in streamlining product release processes
- Ability to coordinate people and technical resources from multiple areas of the company and lead initiatives spanning product, business, and enterprise systems (such as SAP, Salesforce, subscription management)
- Demonstrated experience in creating project plans and guiding teams through successful project execution and digital transformation
- Knowledge of the software development process and release of commercial software and SaaS products
- Ability to analyze data to generate insights for the business and product teams
- Exceptional creative problem solving, with special attention to change management
- Ability to present to external executive audiences
- Ability to travel as needed, up to 25%
- Bachelor’s degree in Business Administration, Computer Science, Geography, Geographic Information Systems, Information Science, or related field
Recommended Qualifications
- Master’s degree in Business Administration, Computer Science, Geography, Geographic Information Systems, Information Science, or related field
#LI-DV2
#LI-Onsite
Total Rewards
Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
The Company
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.
If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.
Ready to apply?
Apply to Esri
Overview
The Principal Business Manager shapes Esri’s long-term business strategy across products, services, and strategic business relationships. Operating as a senior business leader, this role provides judgment and direction on high-impact, cross-divisional initiatives that influence enterprise priorities. The Principal Business Manager defines scalable business frameworks, leads the most complex negotiations, and delivers strategic guidance on licensing, financial risk, regulatory requirements, and global business operations. With a high degree of autonomy, this role addresses ambiguous, first-of-kind challenges and ensures alignment between long-term strategy, operational execution, and Esri’s business objectives.
Responsibilities
- Serve as a trusted advisor to executive leadership on cross company business initiatives
- Develop scalable business frameworks for licensing, cost optimization, financial modeling, global readiness, and business feasibility assessments
- Lead first-of-kind, cross-divisional initiatives that shape how Esri evaluates, structures, and scales business decisions
- Shape pricing, go-to-market, and business relationship strategies across product lines and regions
- Anticipate and assess external trends including AI advancements, regulatory developments, and economic conditions, and translate their business implications into proactive strategies, decision frameworks, and contingency plans for Esri’s senior leadership
- Elevate organizational business maturity by mentoring senior contributors and establishing standards that improve decision quality, accountability, and long-term scalability
Requirements
- 8+ years of experience in strategic business leadership roles
- Bachelor’s degree in related field or equivalent practical experience
- Demonstrated success leading initiatives with enterprise-wide impact
- Track record of shaping strategy beyond a single portfolio
- Recognized thought leader
- Experience designing business frameworks
- Willingness and ability to travel 10-20% for strategic meetings, events, and/or tradeshows
- Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.
Recommended Qualifications
- Master’s degree in related field
#LI-DV2
#LI-Onsite
Total Rewards
Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
The Company
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.
If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.
Ready to apply?
Apply to Esri
Overview
As a Sr. Project Manager within Business Management, you will be part of a team dedicated to bringing ArcGIS products to market. You’ll manage complex, cross-divisional projects and initiatives requiring efforts focused on the operational implementation of license management, pricing, business rules, workflows, and best practices necessary to license, deliver, and support the ArcGIS portfolio of products across Esri sale channels. In this position, you will drive operational readiness efforts, ensure alignment across stakeholders, and contribute to improving project management practices.
Responsibilities
- Own end-to-end delivery of complex cross-divisional projects, ensuring alignment with product and program release timelines and business objectives
- Lead and execute project planning discussions to define scope, objectives, success criteria, risks, and interdependencies in partnership with stakeholders
- Facilitate cross-functional meetings and decision-making discussions, influencing outcomes and driving alignment across teams
- Proactively identify and resolve project issues, applying sound judgment to balance competing priorities and constraints
- Maintain accountability for project output, quality, timelines, and deliverables, ensuring successful operational readiness and product release execution
- Optimize existing project management workflows and processes to improve efficiency, clarity, and cross-team coordination
- Support change management efforts by clearly communicating updates, setting expectations, and reinforcing adoption across impacted teams
- Provide post-release feedback, identify successes and areas for improvement, collaborating with stakeholders for refinement
Requirements
- 5+ years of experience as a project manager supporting software product releases
- Working proficiency in project management software and tools, such as Airtable
- Technical understanding and ability to define and refine requirements through a project lifecycle
- Demonstrated experience owning and delivering complex cross-functional initiatives from initiation through release
- Ability to work effectively in a fast-paced, dynamic environment and adapt to changing priorities
- Decisiveness in identifying priorities and resolving issues
- Strong interpersonal skills including clear communication, diplomacy, and ability to facilitate and influence in a cross-functional environment
- Bachelor’s degree in Project Management, Business, Information Technology, or a related field
- Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.
Recommended Qualifications
- Certification in project management (such as PMP, ScrumMaster)
- Knowledge of GIS technology
#LI-DV2
#LI-Onsite
Total Rewards
Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
The Company
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.
If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.
Ready to apply?
Apply to Esri
Overview
We are seeking a skilled and experienced candidate to join our dynamic team at Esri. As one of the world's leading tech companies, Esri has been at the forefront of solving complex global challenges for over 50 years. Our Business Management division plays a crucial role in driving innovation and meeting the evolving technology and business needs of the organization. We are dedicated to building the most advanced geospatial and GIS technology in the world.
In this role, you will bring a business-first mindset to every initiative, aligning execution with strategic goals. You will support essential business functions such as strategic negotiations with 3rd parties, business feasibility assessments, financial analysis, compliance monitoring, and stakeholder coordination. The ideal candidate will demonstrate strong business acumen, data interpretation skills, and cross-functional collaboration experience in a fast-paced technology environment.
Responsibilities
- Partner with senior leaders across functions to lead complex third-party licensing negotiations, ensuring agreements align with business needs across Esri’s product suite
- Own third-party financial management, including annual budget planning, tracking, monitoring, cost forecasting, and analysis
- Lead regular business reviews to assess performance, risks, and opportunities, translating strategy into actionable plans and measurable results
- Evaluate third-party proposals and partnerships, assess risk and value, and negotiate terms that protect and advance Esri’s business interests
- Manage a large, concurrent portfolio of initiatives, maintaining strong organization, accountability, and delivery across competing priorities
- Influence, mentor, and partner across functions to ensure business readiness and successful delivery of business objectives
- Inform business strategy through feasibility analysis, trend and performance evaluation, contingency planning, and actionable insights
Requirements
- 5+ years of experience in software, content, and IP licensing with a focus on business management
- Bachelor’s degree in Business, Computer Science, Finance, Economics, Information Science, GIS, or a related field
- Strong understanding of company products, services, and market position, along with the ability to analyze competitive dynamics to maintain business competitiveness
- Strong attention to detail and demonstrated ability to manage multiple priorities and meet deadlines
- Proven ability to interpret data, analyze trends, and provide actionable business insights
- Effective communication and collaboration skills across technical and non-technical teams
- Willingness and ability to travel 10-20% for strategic meetings, events, and/or tradeshows
- Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.
Recommended Qualifications
- Master's degree in Business, Computer Science, Finance, Economics, Information Science, GIS, or a related field
#LI-DV2
Total Rewards
Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
The Company
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.
If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.
Ready to apply?
Apply to Esri
Overview
We are seeking an energetic and resourceful individual to join our dynamic team at Esri. As one of the world's leading tech companies, Esri has been at the forefront of solving complex global challenges for over 50 years. Our Business Management division plays a crucial role in driving innovation and meeting the evolving technology and business needs of the organization. We are dedicated to building the most advanced geospatial and GIS technology in the world.
The Business Manager supports the execution of Esri’s inbound licensing, financial, and licensor operations across products and services by applying established processes and best practices. This role coordinates with cross-functional stakeholders to ensure accuracy, compliance, and timely execution across contracts, spend tracking, and operational workflows. Working within defined frameworks and procedures, the Business Manager exercises sound judgment, performs analysis, and provides dependable support that enables product and development teams to operate efficiently and remain focused on delivery.
Responsibilities
- Execute contracting and licensing processes by reviewing agreements, tracking obligations, and escalating risks using defined guidelines
- Manage contract lifecycle activities including documentation, system updates, renewals support, and closeout coordination
- Assist with third-party financial operations including invoicing, purchase requisitions, licensor setup, and spend tracking
- Gather inputs for compliance, global readiness, and licensing reviews to support product intake
- Maintain accurate records across enterprise systems to ensure consistent, reliable data
- Coordinate cross functional inputs for release documentation and operational readiness workflows
- Identify small process improvements that increase efficiency without changing core workflows
Requirements
- 2+ years of experience in operational business support, licensing, or contract support
- Demonstrated ability to execute within defined processes
- Strong attention to detail and stakeholder communication
- Bachelor’s degree in related field or equivalent practical experience
- Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S
Recommended Qualifications
- Experience working with enterprise systems (SAP, Salesforce, and more)
#LI-DV2
#LI-Onsite
Total Rewards
Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
The Company
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.
If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.
Ready to apply?
Apply to Esri
Overview
Be part of a team that takes ArcGIS products to market. Use your business acumen to craft ArcGIS Productization Plans, the authoritative source used throughout the company to operationally implement the business processes, workflows, best practices, and procedures necessary to license, deliver, and support the ArcGIS family of products. This role requires a highly driven, self-motivated, innovative individual to work across the organization to ensure the best experience for our global customers.
Responsibilities
- Collaborate with product managers and operational readiness teams to ensure productization plans and processes are current and accurate
- Create and maintain productization plans for assigned products that include detailed definitions for business models, distribution channels, business policies, and license enablement; ensuring that primary objectives of the product plan are achieved
- Collaborate with peers and senior leadership to continuously drive process improvement and innovation
- Communicate product operational strategy across the organization
- Provide domain expertise through socializing, clarifying, and evolving the Productization Plan to assure successful operational implementations that meet release timeframes
- Work with primary stakeholders to assure each division has the information they need to build the processes and workflows necessary within their respective teams to successfully release the product
- Provide post-release interpretive consultation to staff, distributors, and customers; providing guidance on business/licensing model issues, business rules and policies, legal terms of use, and other topics as defined in the productization plan
- Team with colleagues to identify meaningful KPIs, evaluate and assess what’s working/what’s not, and make recommendations to improve operational success
- Contribute to initiatives that benefit the customer
- Provide consultative guidance on all topics relevant to the productization process
- Be comfortable presenting and working with senior management for execution planning
Requirements
- 2+ years of work experience as a product manager, business operations manager, or similar capacity
- Experience writing technical documents for global audiences, adhering to format and terminology standards
- Domain knowledge of professional software concepts including product plans, product lifecycle, distribution channels, business/licensing models, and terms of use
- Detail oriented and creative
- Ability to demonstrate problem solving and organizational skills
- Excellent verbal and written communication
- Requirement for travel 10-20% of the time for strategic meetings, events, and/or tradeshows
- Bachelor’s degree in business, computer science, GIS, or related field
- Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.
Recommended Qualifications
- Master of Business Administration
- Familiar with software, geographic information systems (GIS), location-based services and/or geospatial data
#LI-DV2
#LI-Onsite
Total Rewards
Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
The Company
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.
If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.
Ready to apply?
Apply to Esri